Betfair PLAYER REVIEWS(1997)
Quint
07 April 2023
Comment from uk.trustpilot.com
Been with them since 2001 and they used to be world classThen they sold to paddy power and the rest is history. I can remember speaking to someone in the UK for CS, now no chance you can barely understand them and the line is so bad. Constant faults and errors and impossible to sort anything outLive video has been faulty for 15 years!!!!! I can't watch a race without it buffering. Whenever I tell them they say it's my fault even though numerous people on the forum say the sameThis is what happens when they have a monopoly. They don't care.
AGOSTINO RAUCCI
05 April 2023
Comment from uk.trustpilot.com
If I could give 0 I would, restricted my account after my first and only bet that barely made £60, which initially was a loss and decision was overturned, they then hide behind their help and support with no way of contacting the people who actually make the decisions steer clear of betfair they are a joke only allowed to gamble when you're losing it seems
Tom
04 April 2023
Comment from uk.trustpilot.com
Not worth even 1 star. Sport book app or online is so rubbish, designe so poor, so.complicaited. Slots- can nothing say,but it total.rubbish. to win anything is no chance. In 4 months maybe had two bonus whwre paid like 3.43 on pound spins. Is just dead,completely dead site.avoidPlus they give free bonus every day- 4 days per week definitely nothing, and 3 days 5p on free spin?? I closed and dusted that poor poor site.
Kayla Fallows
04 April 2023
Comment from uk.trustpilot.com
£12000 down in 8 months not had 1 cash out if your lucky enough to get a bonus don’t expect more then 10x £ £500 down tonight in 20 minutes with out a bonus stay well away there rtp is wrong
Phil Healy
03 April 2023
Comment from uk.trustpilot.com
Another scamming casino business who take all your money and give nothing back in return, all games are rigged and controlled behind the scenes, just like there partners paddy Power, once you start to chase your loses back they take advantage and take even more giving you no chance at all, so stay well clear of these theifs and never chase your loses
Gordon
02 April 2023
Comment from uk.trustpilot.com
No problem with the company they have some good promotions, but they have updated the app and it’s terrible its slow and confusing its like walking through treacle using it absolute nightmare if their offers change i think i will move on to a company who's app is more user friendly , the last app was easy to use and place a bet
Mr McGowan
01 April 2023
Comment from uk.trustpilot.com
I now believe Betfair are making it extremely difficult for you to withdraw winnings. I had to basically force them to pay me my winnings. It was disgraceful. The App I have now deleted and good riddance to a bad lot.
Riley Tonkinson
01 April 2023
Comment from uk.trustpilot.com
Absolute scam company, won £60 and wanted loads of documentation to prove its me, however didn't ask for it when taking my money... I shown all relevant documentation and they constantly make excuses to not pay out. They asked for proof of address and a bank statement.. I shown both in 1 photo.. my business statements, yet they still don't want to pay! Lmao. Avoid this fishy site. Absolute scammers.
W U
30 March 2023
Comment from uk.trustpilot.com
I'm in shock the worse site I have joined, never see anything like this absolutely no return/payout don't think games was even giving 10% bet extra on spin to double chance for feature/bonus locked bet hundreds playing 0.75 stake and hundreds down no bonus , after 600 down finally bonus on 1.25 pay out hardly £8 wow , 1k down in total , 1 slot playing between 0.50 0.75 1.25 and no return no any win on spin lucky get £5 over 90% empty spin , playing same game on others site and never see what I see on this one , do not recommend , don't wase your time and money , definitely something not right on this site
Mary
29 March 2023
Comment from uk.trustpilot.com
I signed up and deposited £1270 doing a £250 spin on the roulette, I fortunately won £900 and withdrew £1900. Funds were received the next day, I thought about trying my luck on blackjack and lost 9 hands in a row, basically all the profit I had made. Maybe I was just unlucky but a bit of a coincidence, called it a day afterwards. Overall it is a good casino and the sports section is probably one of the best I’ve seen, could add some more player incentives for people who deposit regularly and high amounts.
Adam Bilski
28 March 2023
Comment from uk.trustpilot.com
If you fancy gambling go somewhere else. Their RTP is not true, trust me.Spend over 2k last month on lowest stakes just to see how it goes. I've put in 2k over a month and didn't get a single profitable day. Each day it just dead spins regardless of game or time, dead spin after dead spin for weeks on end.Don't waste your time or money, you wont enjoy yourself here.
Jez Toon
27 March 2023
Comment from uk.trustpilot.com
The R.T.P. over the weekend was nothing short of scandalous, almost theft like - my weekend (Friday, Saturday & Sunday) R.T.P. is 61.19% Staked-£308.82 Returned £188.97. Yesterday (Sunday) is 44.84% Staked £91.91 Returned £41.22, at one point yesterday it was 34.58% Staked £61.36 Returned £21.22 after £40 had been deposited and played through. This morning I have deposited another £30 and it is 44.59 % Staked £54.38 Returned £24.25.I have deposited £150 over the last few days, I haven't withdrawn anything due to not actually winning anything to withdraw. Now as most of your games are around 95% R.T.P. I was wondering why mine is so low? The last £90 of deposits have not produced one Bonus round on any of the slots I have played, well over 500 spins and not one Bonus, that is just abnormal. I will be assuming that next time I play I will be getting a R.T.P. of over 150% just to keep you within the Gambling Commission Guidelines.I did contact you via the Chat on your Site, however I just got the generic pre written speel regarding being regulated by Malta etc. How about you actually look into peoples accounts and see if there is something wrong rather than just over looking peoples concerns.
martin fisher
25 March 2023
Comment from uk.trustpilot.com
BEWARE DONT USE BETFAIR there nothing fair about this DISGUSTING company.Didn't recieve my new customer spend £10 get £40 FREE BETS. Customer service didn't reply on chat then asked to give Bet I.D I told them if I look for the I.d it would take me off chat. I did there request to then to account closed. CON ARTISTS COME TO MIND.
Lee Taylor
24 March 2023
Comment from uk.trustpilot.com
The best odds you will get guaranteed. Easy sight. Great for a flutter. If you stop. When your losing. It's the best !
DARREN BARNES
22 March 2023
Comment from uk.trustpilot.com
Theft. It’s absolute theft. These crooks need investigation. Check their poor reviews and go elsewhere
john
21 March 2023
Comment from uk.trustpilot.com
Played slots here all week just to win nothing at allNot even 1 slot bonus round . Fully controlled game play here avoid at all cost . they are part of fluter gaming who all so own paddy power , Yet another place you will just loose , its been over 2 years since i had a win that paid me over 100x they are part of a scam where they allow game providers to keep 7 year old slots in play that clearly dont get any services or upgardes ? In fact am doutfull if they even top them up with wins . The fact that you can go to different casinos and buy the bonus rounds on slots for a fraction of the cost it will take you to try and get on by just spinning the reels . even when you explain this in a live chat they gey confused and call you a fibber and say that casinos dont allow you to buy bonus rounds on slots shows me that they just dont know nothing at all . The manager said to me well its not fun is it then if you have to buy bonus rounds on slots after i asked to be connected as my issue goes beyond the first person who has no brains pay roll . So as soon as i said to him well its not fun spinning 5 times the amount of cash it would take just to buy this bouns on a slot machine at lease i will have something to show for my money and i can buy a few for the cost your slots take my funds Look i can not tell you to dont play here or play here but just look at the reviews from other customers and see for your self
Justyna Gladysz
21 March 2023
Comment from uk.trustpilot.com
Thieves and fck scamming rats.dirty shamless cheaters.Rigged games that's what's their only way of doing stuff.robbing people without morals and dignity.those Thieves should be prosecuted.Highly recommend to avoid those Thieves.
annette nolan
21 March 2023
Comment from uk.trustpilot.com
Don’t bother with this site they rip you off . £80 and not one single bonus on slots been like it for months . Save your money don’t give it to these crooks
Gregg Davies
20 March 2023
Comment from uk.trustpilot.com
I’ve been sceptical about the pinball free game as it’s almost always a loose or a crappy 10p prize.. however today after playing daily since the last World Cup I got on to the jackpot bonus and won £10, I’ve never deposited to the site and only joined for the no deposit free spins. Pleasantly surprised.. let’s hop I don’t blow the lot like I did my free spin winnings
Claudio Moreira
20 March 2023
Comment from uk.trustpilot.com
If i could I wouldn't even have rated 1 star would be a 0 star. They advertise a £30 bonus with a 30 day expiry date. Then the money just disappears from your account and when you contact technical support they treat like you are scamming them and threatened me with a 24 hour ban.. if you want to enjoy a betting experience they are not the company to go with stay away from them.
GCM
20 March 2023
Comment from uk.trustpilot.com
I used Betfair for about 3-4 weeks. I won a good amount and withdrawals are fast (small amounts instantly, larger amounts within 24 hours). I hit a losing streak (but still up overall) and was playing most days which isn't ideal so I decided to take a break which was easy to do and took instant effect. Generally, Betfair is no fuss and no nonsense. Verification upon opening the account rather than at point of withdrawal which is much better. As expected, you win some days and lose some days, very normal. There's no hassle getting winnings and they also have a free play daily game which pays out/free spins with no wagering needed
GCM
19 March 2023
Comment from uk.trustpilot.com
I joined betfair about a month a go. Withdrawals are fast, there's no faffing such as asking for documents at the point of withdrawal (they do it before you deposit which is good).I played every other day. I would win some days, lose some days, perfectly expected. Over all, I was up so happy days. I played tonight though and went 128 spins without a single win. I've played roulette on and off for a few years on maybe 4 or 5 different sites and sometimes I'd go 40-50 spins without a win but never 128. I went to my transaction history and noticed that one day I'd win then the next time I was on I'd lose. So there was a pattern. Win then lose in a solid pattern. So going by that logic, I'd win tomorrow if I went on or is it just to make me think I will? Who knows. I'm up £5k with them and opted to take a break so that I can't be rinsed of it :D I'd give 5 stars if I didn't notice the pattern but I'm going with 3 because I'm a little suspicious after going through my transaction history
fiona mackenzie
17 March 2023
Comment from uk.trustpilot.com
Scam.advertise free bets and donot provide
Harold
16 March 2023
Comment from uk.trustpilot.com
manipulation they suspended, which lead to lost of funds .I filed against them for their acts.I hired Exossystemsllc ... io for help immediately.My stolen funds returned to my account complete.
Maria Beadle
16 March 2023
Comment from uk.trustpilot.com
Not user friendly, kept getting put to the back of the Queue
Luis Da Graca
15 March 2023
Comment from uk.trustpilot.com
Placed a couple of bets with betfair. More than one occasion, the game was suspended. Losing my money as a result. Could not trade on any game. I think that's how they make their money. Suspend games so nobody can trade and take all the money that's been suspend
David Duarte
13 March 2023
Comment from uk.trustpilot.com
I have been a Betfair customer for many years. More than 15 years. I never had any serious problems with Betfair. They were always attentive and very helpful in small problems. Undoubtedly the best and biggest brand in terms of sports trading! Thank you very much
The Real RC
12 March 2023
Comment from uk.trustpilot.com
Used them for nearly 20 years. They have gone over the top with the Gambling Commission account review and requiring intimate details of my personal affairs that even a bank, building society or credit card company wouldn't want on a loan/mortgage/credit application! And this is to use my own money. Dreadful.Unfortunately while they retain a virtual monopoly among betting exchanges they will be able to continue to ride roughshod over customers. Maybe all the people closing their accounts will move to Betdaq and add enough liquidity to make them a viable competitor.
keplr
12 March 2023
Comment from uk.trustpilot.com
I have played on many online casinos in my life starting back in 2002 and considering the experience I just had over the last 50 spins on 3 different roulette games using a certain well known pattern, I can almost (and I use the word almost because certain means 100% and I'm more like 98% certain) guarantee you that this casino has rigged roulette games.If they rigged roulette you can be sure they rigged other games too.Do not play here, its not worth the risk. Check trustpilot gambling category, go to casinos, order the sites by "most reviews" and then look for a casino with at least 4 or more stars. I usually do this but I didn't check betfair before I started because I'd heard the name so often I assumed it was completely legitimate. But I now have serious doubts about this.This isn't based on the fact I lost money. It's based on probability and my past experiences of roulette games. What happened to me here was way out of the norm.
Vaughn Rice
11 March 2023
Comment from uk.trustpilot.com
Dreadful customer service and there poker deals are extremely rigged . They will tell u Random number generator selects the cards . One you cannot defy probity without odds manipulation (CHEATING) Hand clashes and suck outs well beyond true odds. Worth pointing out no tests are done on the source that the RNG uses for selecting the cards.It doesn't take a lot to have say 100 hearts and 10 other suits if you want a heart selected and its still RANDOM Mmmmmm. Don't be fooled they CHEAT to increase rake and will not agree to independent testing of true probability.
Brian
10 March 2023
Comment from uk.trustpilot.com
Had a betfair account for over 10 years. Out of the blue I was permanently self excluded. Contacted there on line 16 times. Got a different reason every time. This also excludes me from paddy power,skybet and poker stars because they are all linked. Every agent just wants to get you off the phone and move on to another call. Customer service is shocking
Samantha
08 March 2023
Comment from uk.trustpilot.com
Another new game ...another 100 spins WITHOUT 1 WINNING SPIN .they get worse by the day ....BE WARNED STAY AWAY
rodney reid
06 March 2023
Comment from uk.trustpilot.com
Scam company been with them for years and they tried to scam me out of a bet for a couple of hundred when bet should have been voided.Then tried to lie there way out of paying back my money.Eventually when I asked for a copy of their rules they suddenly returned my cash.Con artists
Tom
06 March 2023
Comment from uk.trustpilot.com
3 months no winnings at all. Betting app so.rubnish and difficult,who made was a nipper. Dayli bonus is so crap, no won no win ,20p. So so fixed. Absolutely joke company. Definitely not recommended
Mike Nuqui
04 March 2023
Comment from uk.trustpilot.com
Would give it a minus star if possible. Got scammed on the cash out market. Placed a bet on an underdog team and when that team was winning 2-0, I tried to cash out my profits but Betfair site conviently went down for at least 20mins due to 'technical issues' apparently. By the time betfair site conveniently started working again the score was 2-2, therefore losing my pofits and my money. Betfair customer services said it's in their T&C's that cash market is never guaranteed. Avoid using this platform.
Neil Gauden
04 March 2023
Comment from uk.trustpilot.com
Betfair poker like all other poker sites is rigged.they all use the same algorithms. So many consistent bad beats v chip leaders. Go all in against chip leader, you’ll probably get beat, chasers get rewarded. Played a few sites, they’re all the same. No one would play like most Betfair players play on a real table, because they’d get laughed off , calling all in with 8/4(I kid you not) and hitting full house with 8’s and 4’s. Don’t waste your hard earned because Betfair will reward the sh!te players. It’s not like real poker, it’s a sham
Sharon Corker
02 March 2023
Comment from uk.trustpilot.com
The new app is ****. Extremely difficult to negotiate. I never asked for it and will be changing to another company.
yogi beaumont
28 February 2023
Comment from uk.trustpilot.com
With costs soaring, you will only win what you wager. So if you deposit 10 you'll get 10 after £30 you will think you are going to win only to be scrubbed off with a crap return of £20 greedy gits. Avoid stay away don't get even play if you are desperate, this is what the rich are thriving on, they don't care that you lose, as long as they can still live care free lives. You know the ones which media dictates we can have if we are rich. Keep all your wages, don't even play the lottery. Wake up. X
Dave
28 February 2023
Comment from uk.trustpilot.com
I don't understand how firms like this are allowed to exist. No one wins but the house, no matter what way you cut it, the best way to gamble is the lottery. Charities win if you don't.
Spencer Pearce
27 February 2023
Comment from uk.trustpilot.com
I have had a Betfair Account since the early 2000's and have four other telephone accounts I have never had a Paddy Power account.Paddy Power run the Casino Arm on Betfair since they merged in 2016 and are the biggest fraudsters and con merchants you will ever come across as every single game in the Betfair Casino is rigged its not even a close call.Paddy Power are knowingly defrauding every single player in their Casino and getting away with it(the Gambling Commission don't care)every time I play a certain game I start off losing and it gets worse every time its legalised theft.I would say the RTP of the Betfair Casino run by Paddy Power is running at around 10% on all Casino games(that's being generous)so my advice as it has always been on my numerous reviews of Betfair and Paddy Power is DO NOT under any circumstances play any Casino linked to a Bookmaker especially Paddy Power and Betfair because they are all rigged every single one of them.In my opinion its better to find a stand alone Casino which I have done whose RTP is genuine and who treat their players with respect unlike Paddy Power who should have had their licence revoked years ago because they are by far the worst and most Corrupt and Fraudulent Bookmakers any bettor will ever come across as it says in the title its an X Rated Warning from me to beware and not play under any circumstances any Casino linked to Betfair and Paddy Power.
Tony Wise
26 February 2023
Comment from uk.trustpilot.com
If you win they find every angle not too pay out. In the end I told them to keep the winnings and closed the account. There are much better and more trustworthy betting sites.
Colin
26 February 2023
Comment from uk.trustpilot.com
Shocking Stuff , Don't contact customer service often , which is run by Bots ,then you get an Email you cannot reply to ,and its back to the Bots , If you do get a human Things can get worse , Hours trying to sort a simple Query , Dreadful Trust pilot need to add - Minus stars ,so many companies are getting false reviews .
Egor S.
26 February 2023
Comment from uk.trustpilot.com
suspended account for no reason. 3 months later have not refunded my 2000 euro balance.
Mark
26 February 2023
Comment from uk.trustpilot.com
Awful site and staff to match AVOID AT ALL COSTS
Paweł Palonka
25 February 2023
Comment from uk.trustpilot.com
VERY GOOD CASINO ALWAYS FAST WITHDRAW POLECAM PAWEL PALONKA
Warren Steele
22 February 2023
Comment from uk.trustpilot.com
False information be carefull!!!!!!Costomer services is awfull takes atleast 5 minutes to reply from each message you send!!!! also the little rat elia the live agent tried telling me I can't withdraw my funds until I've wagered them!!!!! which is a blatant lie! It was not promotional funds it was a simple deposit, anyway after over an hour of live chat and speaking to 3 agents the mangent team said I can now withdraw my money from my account after the first live agent who said I can't an the little rat elia the live agent actually left the chat once I said it's illegal to withhold funds, cos she knew what she was tryna do the dirty sausage guzzler
DARREN BARNES
18 February 2023
Comment from uk.trustpilot.com
Absolute theft. Spend hundreds trying to get a bonus on their casino games and then it pays 20x. Every time. Without fail. They pass this as “entertainment “. It’s not. It’s miserable. It’s theft.
Dude
18 February 2023
Comment from uk.trustpilot.com
WORST, they only want mugs and addicts, SHAME ON THEM, gambling com needs to actually do its job and get this sack of ship company fined and closed, full bandits
james Perks
16 February 2023
Comment from uk.trustpilot.com
free game prize pinball is fixed.... have a go and see for yourself how it floats ball in mid air whilst it waits for a losing slot to drop into...pathetic


michael french
08 April 2023
Comment from uk.trustpilot.com
Found them to be unable to accept when in wrong and no idea of how to handle the public in disputes. They would rather a client shut their account than try to actually resolve the problem obviously do not care about client goodwill would never use this company or associated companies again
Found them to be unable to accept when in wrong and no idea of how to handle the public in disputes. They would rather a client shut their account than try to actually resolve the problem obviously do not care about client goodwill would never use this company or associated companies again