Betfair PLAYER REVIEWS(1997)

Kstar
12 February 2023
Comment from uk.trustpilot.com
Once again this site strikes!! Over £300 wagered and 1 bonus after 50quid and then 250 quid plus with 0 bonus!! Disgrace.

Ross
12 February 2023
Comment from uk.trustpilot.com
Advert on TV for 50 free spins with Betfair Casino. Won £97. Wanted to withdraw £50 of it. They then shut my account down for business reasons and refuse to give me the winnings. Thieves!

Frank lov
11 February 2023
Comment from uk.trustpilot.com
I’m absolutely disgusted with Betfair Zero communication just just an automation with generic replies After 14 months I’m still waiting on my refund after they refused my account but took my $50 won’t allow me to bet or refund my money even submitting all documents including deposit slip

Robo Ran
11 February 2023
Comment from uk.trustpilot.com
Such a slow website. From all the bookies this is the least responsive one. Barely able to put any bets inplay

Hannah Scott
10 February 2023
Comment from uk.trustpilot.com
Joined a couple of days ago and withdrew £220 got an email this morning to say my account was suspended and I need to upload documents I uploaded them and within 20 minutes my account was back active and my withdrawal is now pending to my bank was a bit sceptical after reading all the reviews but customer service was great

Tom Goadby
08 February 2023
Comment from uk.trustpilot.com
Excellent betting site that is fast and easy to use. The app is great too. They reward loyalty with free bets very often and have a wide range of sports with the best odds. I would definitely recommend as one of the best online bookies.

Mario Pellecchia
07 February 2023
Comment from uk.trustpilot.com
Very bad company. They closed without notice my account babbling about violation of terms and conditions but without refer exactly what's the violation and without giving any evidence. But the very uncorrect behaviour is that they don't refund the amount available on the account.The customer service is nothing but a word of mouth so it's impossible to contact the management not even in writing.

Paul Radleigh
03 February 2023
Comment from uk.trustpilot.com
What a useless company..been with them for untold years...not long ago,I was going to open an account with a company to get a price on a horse for Cheltenham, when suddenly I am blocked by companies including betfair...years ago I joined a poker company, and when I went to withdraw, in microscope printing,it said there was a several times roll over,so I self excluded from the thieves..as betfair are in this flurry group,I am blocked for life..they are nothing but con artists

gary
01 February 2023
Comment from uk.trustpilot.com
Very good fair site I have fun and do not loose control of deposits. I’m well up on them and have won good amounts 5 star rating for bet fair. Lots of freebies pinball, free bingo won loads of times free spin until you win on fridays.

Denise W
31 January 2023
Comment from uk.trustpilot.com
If I could leave no stars I would. They closed my account but are not allowed to say why. They then stole my £125 balance & all they keep saying is my account is blocked permanently & they cannot discuss it. Avoid them & Paddy Power as they are the same company.

Kstar
31 January 2023
Comment from uk.trustpilot.com
This is another shocking site that takes hundreds and gives 0 in return!! Its a joke. The promotions are rubbish. The slots are a complete and utter fix!! No bonus im hundreds?? Okay! CORRUPT!!

John
29 January 2023
Comment from uk.trustpilot.com
The new add on television is genuinely atrocious. I didn’t want to gamble before, but this has only served to strengthen my resolve. Pro tip: have a gambling addiction? Watch this add on repeat.

wayne lloyd
29 January 2023
Comment from uk.trustpilot.com
What a bad site all thay do is take and never give anything back slots are so controled pinball is controlled how thay get away with it i don't understand it's shocking the pinball game is a joke you get no win even when you don't land in no win and i got yellow square at the top should of gone to bonus round iv put the video on YouTube have a look for your self its under Betfair pinball scammed me showed them on live chat didn't care and said it is what it is how can thay promote fair play when the is nothing fair about the site

Przemyslaw Jankowski
28 January 2023
Comment from uk.trustpilot.com
In 4 months i did not hit even 1 bonus Casino and slots are rigged. Don't even waste time on this UNBETFAIR. Less players - less profit f. 1 star is too much

Chloe Dee
27 January 2023
Comment from uk.trustpilot.com
I hit 2 bonuses on the same game at 2 seperate times on the same day neither of them triggered, so I disputed it via live chat to be lied to, the game was Ted cashlock. Daniel specifically told me you need a bear on each line which is not true I play this game all the time on multiple different sites and you only need 6 or more bears no matter how they are placed to trigger a bonus. After being on the chat for over an hour he told me he was looking into it further and just disconnected me off the chat! At that point it was clear they wasn’t going to pay out for the mistake even after seeing my screenshots. I’m absolutely fuming shocking customer service and to be lied to is just beyond a joke when I’ve spent a fair amount over my time with them!! I Won’t be using them again! And the daily free to play game is also pointless unless you want to bank 10p??

Yogi
27 January 2023
Comment from uk.trustpilot.com
this site lets you win to get you hooked then robs you quicker than a mugger.

Alz Susi
22 January 2023
Comment from uk.trustpilot.com
The so called “ Flutter “ group are the most dishonest betting site ever. Betfair. Paddypower. Skybet. All three are fraudulent as they are holding my money as I am so called Suspended from my account. My lawyer will be suing them for as much as we can get. Do Not Use Any Of These Three.

DARREN BARNES
22 January 2023
Comment from uk.trustpilot.com
Bullsh*t games. How can you play roulette and get 9 blacks in a row when you bet red. Utter CUN*S

Kevin Pitman
21 January 2023
Comment from uk.trustpilot.com
After being a customer of betfair for over 15 years they imposed a max deposit limit of £100 per month on my account and I can't appeal this decision. They are utter filth and scammers

ayabu waka
18 January 2023
Comment from uk.trustpilot.com
I would rename it Betunfair.They closed my account because I asked PaddyPower to close my account, I didn't like PaddyPower so it ended up of me having my Betfair account closed too without me asking for this.Anyway good riddance

Mr. OD
18 January 2023
Comment from uk.trustpilot.com
Well, what can I say?! I've been using this company for more years than I can remember and with very few problems. Sure, they don't always have the best prices but the website is easy to navigate and their systems are quite efficient. However, in the last year, I decided I was missing out on their promotional offers by simply opting for their discount scheme. So, I started to do a mixture of out and out gambling and mixing that with using their promotional offers. That has been my only change. I've still lost money! In fact, in the last few months I've lost around £400. Straight from my bank to theirs. Guess what? Betfair have sent me a message today saying they are giving me no more promotional offers! And guess what for a second time? I'm not going to give them any more of my money. So, I'll close my account. Even after all these years. Avoid these mobs because I'm guessing that since they have been taken over by Paddy P. they have become moronic, money-grabbing, s**** who only want things to go one way. Their way.

Kstar
18 January 2023
Comment from uk.trustpilot.com
Up there in the top 3 worst sites. Thousands this site has took and you will NOT win! After my ban 6 or 7 deposits with 0 bonus! A few of these deposits 0 wins atall! Awful site.

Shaun Hazard
18 January 2023
Comment from uk.trustpilot.com
Do not comply with Gambling Commissions.gov.ukhad a new account and did not play it for around a week due to work commitment, logged in to finally have a play, deposited £10, no issues, no checks, account was fully verified ( so it says ) . played my £10 and won a whole £60, not life changing money, just a small win, i withdrew it, all went through fine. Logged back in the following day to see my account was suspended for ID check, and the money revered, this actually goes against - LCCP 17.1.1(2) - A request made by a customer to withdraw funds from their account must not result in a requirement for additional information to be supplied as a condition of withdrawal..did say this to live chat agent who was clueless and just kept copy and pasting the same script too me, i also advised them - Bookmakers must not permit customers to gamble before they are verified and have up to 72 hours to request documents if this can't be done automatically upon account opening.Thereafter, withdrawals mustn't be denied.again just kept copy and pasting the same script. They did not release the funds so i will stick with bet365 as i never have a issue with them, too top it off, Betfair are still sending me promotional emails which is also against the law. I think betfair need to read up on the laws of gambling

Peter Savage
18 January 2023
Comment from uk.trustpilot.com
They Gave me a free £2 Loyalty bet for the Exchange (even though Id only used the Sportsbook) but when I tried to use the bet on the exchange, it still debited £2 from my balance.So I got in touch with customer service after evading the silly robots they try to palm off on to people.I asked for a refund as Id made a mistake probably of my own doing, but even so I thought it would not be a problem.How wrong I was! The agent stated he had no power to refund my money. I did suggest he contact his manager as it wasn’t thousands of pounds I needed refunding - anyway, completely no joy, so from now on I will use other bookmakers as much as I can - So So Stupid!!

paul purves
16 January 2023
Comment from uk.trustpilot.com
Worst online bookies I think there is, willing 2 take your money but can't withdraw 2 the same account, have all my sceenshots of online chats worst experience ever would not recommend,1st time I've left a review in my life keep well away lots of more choices anywhere but here,wanted 2 c my old bankcard to withdraw I never had it sent bank details pics of new card same name on it unbelievable, waist of time speaking on the chat the have not got a clue

Fil Baker
16 January 2023
Comment from uk.trustpilot.com
Gosh.. Golly gosh.. not even signed up yet but browsed the website and clicked on casino games information and thier RTP is so low.. I,m seeing 92.69% impossible to have a good game session .I,m staying clear!

Michael
15 January 2023
Comment from uk.trustpilot.com
worst service ever...lost they took my money.I won and they asked me hundred times different photos, bills, proof of funds, and so on until I gave up.Customer service is an useless chatbot.

Adam Billington
14 January 2023
Comment from uk.trustpilot.com
What a pathetic advert! Using the backstreet boys song just shows lack of imagination. What is wrong with new adverts using popular pop songs and adding there own words? It just goes to show the poor marketing and imaginative skills of advertising agencies these days. The people that come up with these were probably given the job as a result of diversity or cronyism. Embarrassing!

george auld
12 January 2023
Comment from uk.trustpilot.com
Used to use it more before the new update about a month ago but barely use it anymore as new update is terrible set up and doesn’t even display most games as last time.partial cash out also doesn’t work anymore.it’s completely just offering full cash out and no option anymore for partial cash out.bad bad update and is like something ud use back 10 years ago

iain mc donald
12 January 2023
Comment from uk.trustpilot.com
The good news I won 50 quid on pinball, but I've lost as usual on all gaming, then they exclude me from all gaming promotions including the pinball, is Mr bean running the app

Dee Bee
11 January 2023
Comment from uk.trustpilot.com
DO **NOT** trust! I won the jackpot round on their prize pinball bonus game and they’re saying it was an error and unless I show a screenshot (who screenshots or screen records something like that?) they won’t do anything at all about it. Anything to avoid paying me. Scam artists pure and simple. Avoid like the plague!UPDATE: I spoke to a manager and was given what I deem to be a fair settlement. I’m now delighted with the outcome.

شاشیدم دهن حضرت محمد
10 January 2023
Comment from uk.trustpilot.com
Whys betfair offers the worst odd possible

Jad
10 January 2023
Comment from uk.trustpilot.com
Opened an account, used some free spins, won some money and tried to withdraw. They closed my account and refused to send my winnings. A terrible company that needs to be reported to business standards

Lisa Griffiths
10 January 2023
Comment from uk.trustpilot.com
Great choice of games but absolutely no wins on any games . Just feels like your putting money in and getting nothing out. Compared to other sites this one has to be the worst. I feel very dissatisfied and disappointed with this site. I understand that you cant win all the time, but never is a bit of a con

Ryan Price
07 January 2023
Comment from uk.trustpilot.com
BETUNFAIR Absolute attorcity of a company stay well away you will not be treated fairly by these thieves!

L Carter
05 January 2023
Comment from uk.trustpilot.com
Bad, bad, bad. Don't often leave poor reviews but there is nothing fair with betfair. Bonus feature is very poor, reels judder, wins are very poor. Gambling has the clue in its name and sometimes you win, sometimes you loose but, every other site out there is better than this one. I am sure I will get a responce about how they are independently checked and regulated but stay away, its not fun trying to play for fun on here. Very very poor site

David Burns
04 January 2023
Comment from uk.trustpilot.com
I don’t understand how this company has got away with its continual fraud over 2 decades.They operate a games “exchange” we’re it’s meant to be punter v punter and ever since it started it never was and never has been punter v punter.It’s punter v Betfair and clearly fixed to fill there pockets.Add to that they say they don’t close winning accounts as they are a “exchange” yet they clearly do.All this KYC nonsense they use to hold your funds too.I could go on.They are rotten to the core this company.Wish another decent exchange would open

scot fletcher
03 January 2023
Comment from uk.trustpilot.com
Been playing betfair casino for a long time and the slots have changed alot you use to get a bonus about every 30 to 50 spins now it 200 to 300 spins I was playing money train 3 for 4 hours and no bonus daylight robbery not for me now .

The New Theorist
03 January 2023
Comment from uk.trustpilot.com
Absolutely unbelievably fixed spins. I predicted numerous times that I'd get bonus teased on my last spin, it happened EVERY time. They do it on purpose yet it's meant to be random. Completely awful, the regulators must have their fingers in their pockets because there's not a chance I came close to the return rate, I've deposited £200 and had no greater win that £2 on 40p Stakes. Avoid at all costs!

Mark Farrell
02 January 2023
Comment from uk.trustpilot.com
When I spoke to a customer service adviser he was rude inconsiderate and was not willing to help, as of the betting site its self...don't waste your time, there are plenty of other better sites to choose from who in my opinion are caring and have more to offer customers.

Kris Allen
01 January 2023
Comment from uk.trustpilot.com
No better than my last review unfortunately. £40, £50 in dead spins multiple bonuses that literaly paid £0.00!! This must be the new thing to guarantee the bookie profits. We deposit, play for a while in the hope of a bonus to recoup or even win a bit only to be shot down in flames with dead spins and a banner saying unlucky better luck next time, only to waste further money getting another bonus to be told.... you guessed it, the same thing better luck next time. When you think about it less people are playing as money becomes more difficult to manage. In the current climate the bookies still require their profits to operate so the only way they can maintain profit is to take the player for every penny as quick as possible just in case they do have a winner who needs to be paid out. I have today learnt a valuable lesson, if you feel lucky then go ahead play away however be prepared to lose.... a lot! Or like me make that decision to stop or use the safer gambling tools available but make sure you spend your hard earned money on something else. Happy New Year.

BG
30 December 2022
Comment from uk.trustpilot.com
Account activated until I deposit money. Account closed without any money when withdraw it. Scammer. Only deposit allowed, if you withdraw, account will be closed without any notice and all the money gone. Worst betting site.Avoid this playing in this site. No one will win.

RK Kryptz
29 December 2022
Comment from uk.trustpilot.com
Avoid this site. Account closed without explanation, I have funds on there and can’t get to it. Documents sent in but apparently it’s not sufficient, customer service is non existent. READ THE OTHER REVIEWS: How are they getting away with this, UK law needs to get a grip and stop these fraudsters from taking advantage of the rules. They are getting with taking peoples money, Verification process is the key issue which tells me they are using the “documents not sufficient” bs to close peoples accounts and keep our money (my documents are valid on other sites, no issues). Avoid at all costs, if you’ve not had issue with them it’s only a matter of time.

Felipe Lopes
29 December 2022
Comment from uk.trustpilot.com
Those people advertise in their website that we can request the deletion of our data when closing our account there.I requested that and they refused it.

Suzanne M
28 December 2022
Comment from uk.trustpilot.com
I have £610.00 in my account with these scammers and they are using the fact that I have started using a new card (as my old one expired) and that because I have no deposits from this card they will not allow me to withdraw my monies on it. Clearly they are forcing people into a position where the only way to get their money back is to gamble with it. I have gone thru the totally pointless and useless WEBCHAT several times and am always promised a call back or contact from the finance team but this has NEVER HAPPENED. I have also tried to file a case with Resolver but it appears they will not respond to any cases filed with Resolver so I am now going to file a county court case as it appears this is the only way you can get your money back from this unscrupulous and disgusting company. And FYI Betfair I will keep posting on this website as there is a reason you have nearly 90% bad reviews on this site and you need outing for the thieves you are and to this end I will in my capacity as a journalist be contacting all the racing outlets to report your behaviour as they need to be made aware of all your victims out there.

Daniel Williams
28 December 2022
Comment from uk.trustpilot.com
Do not use. If you win money they will suspend your account and not accept any documents you send. Even though paddy Power accepted the same documents.

Mandy McGuchan covgal
23 December 2022
Comment from uk.trustpilot.com
Scammers , avoid , made a withdrawal and they closed my account due to security reasons wouldn't tell me why , customer services very rude, asked fir my details to be erased was 48 hours I'd receive an email , I'm not banking on that :( please don't use this site , scam.

Alex
21 December 2022
Comment from uk.trustpilot.com
Disgusting company, sent me an email to use a £5 free bet. Won £75 with it and then all of a sudden they’ve closed my account due to ‘security reasons’ and won’t give any information or send me the money. Disgraceful company.

Notabot Binger
20 December 2022
Comment from uk.trustpilot.com
Really bad company constant breaches of the UKGC regulations AVOID LIKE THE PLAGUE… Will try anything to avoid payout … Do not deposit on this app
Glenn Hall
13 February 2023
Comment from uk.trustpilot.com
Absolutely useless since the formats been changed, so hard to get a quick bet on, rubbish!
Absolutely useless since the formats been changed, so hard to get a quick bet on, rubbish!