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Zetbet Review Details

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4 / 5
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4 / 5
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4 / 5
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4 / 5
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4 / 5

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  • No option for customer service live chat or call
  • Poor welcome bonus

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Introduction

Sports betting is a steadily growing industry, especially in the UK. As such, new sportsbooks are penetrating the betting market. One such sportsbook is Zetbet.

Marketplay L.T.D. is the parent company behind Zetbet. It secured a gaming license on the 17th August 2009 by the Gaming Regulations of Malta.

The online betting site also has options for casino and slot games. However, we’ll focus on the sports betting aspect of the site.

We’ve conducted an in-depth review of some critical factors about the site in this article.

How Safe is Zetbet?

Zetbet is doubly regulated by the Malta Gaming Authority and the UK Gambling Commission. These are two of the most reputable regulators in the gaming universe.

Aside from a licence, Zetbet has guaranteed the safety of its customers with its utilization of the latest 128-bit Secure Socket Layer (SSL) encryption technology.

This ensures that customers’ sensitive data can be transferred securely and stored in a server that has firewall protection.

In view of this and as a customer, you don’t need to worry about the safety and privacy of your data. Your credit card information, passwords, and funds are secure on the Zetbet platform.

In case of any violation, you can report to the regulatory bodies with which Zetbet holds a licence.

How is the Registration Process at Zetbet?

To register on the Zetbet platform, you simply click on Open Account at the site’s top. The button is conspicuously red, flanked by the Sign-in tab.

 From there, a two-step will appear which you can follow to complete your registration.

In the first step, you’ll be required to provide your valid email address and then choose your preferred username and password. After inserting the data, click on next to take you to the second step.

In the second step, information boxes will be available for you to fill in your first and last names, your gender, and your date of birth. Other information to be filled in is your address, city, postcode, mobile number, and preferred currency.

You can choose to transact with seven currencies on the ZETBET platform. They include US dollars, British pounds, Australian dollars, Canadian dollars, Euros, Norwegian Krone, and Swedish Krona.

Finally, accept the terms and policy and click the ‘open account’ tab to complete your registration process.

Does Zetbet Have a Welcome Offer?

Zetbet offers up to a 100% welcome bonus on the first deposit of newly registered customers. This means that as a new customer, when you make your first deposit with any amount from €10 and bet on an event with minimum odds of 2.00, you’ll automatically get €10 in free bets.

However, there are some other laws to consider. The welcome bonus is not yet open to gamblers who will be making deposits with payment platforms like PayPal, Nutella, Paysafe, and Skrill.

You can only use the free bet token on events with minimum odds of 4/5.

The bonus offers you the leverage to start your betting journey and win real money. However, the bonus funds will stay in your betting account for two weeks, after which they’ll be withdrawn from your account if you’re yet to use them.

What Sporting Market Does ZETBET Offer?

With over 20 different sports to bet from, Zetbet has a variety of sports market options for its customers.

 

sports football place

In football, for instance, there are several betting markets like an outright winner, under/over goals to be scored in a match, double chance, correct score, and so much more that you can discover yourself. You can also bet on live-in matches already in play.

Apart from football, other popular sports are available on Zetbet, basketball, tennis, and rugby. Zetbet offers bets on famous sporting competitions like the English Premier League in soccer, NBA in basketball, Cricket World Championship for cricket, golf tournaments, horse racing, ice hockey, and so on.

With popular leagues and attractive odds from ZETBET, bettors are guaranteed a non-stop betting thrill on the platform. The sports on the platform will only keep increasing as the platform grows.

How Does Payment and Withdrawal Work on ZETBET 

Making payment or deposit into your ZETBET account is fairly easy to do. The sportsbook allows making deposits using your local bank transfer, Visa or MasterCard, Neteller, Skrill, ecoPayz, Astropay, among others.

Once you confirm the deposit from your bank account, your ZETBET account will be credited instantly.

To withdraw your winnings from your betting account, you can equally send your funds to the aforementioned payment services to cash out.

However, you may have to wait an average of 4-5 days for your funds to reflect after you’ve initiated action to cash out.

How is ZETBET Customer Support?

The customer service support of ZETBET is satisfactory. The sportsbook slogan of CARE -Customers Are Really Everything is catchy and empathetic. However, there is vast room for improvement.

The customer support team only attends to customers from 8:00 to 00:00 CET, which is 16 hours per day. In the communication-driven world of today, 24 hours customer service should be the benchmark.

It is quite challenging that you can only communicate with the customer support team only via email. Other sportsbooks have a live chat feature on their website and call options to service representatives.

Zetbet can improve its customer service by adding other platforms such as live-in and the option for a call-in to increase the response rate significantly.

FREQUENTLY ASKED QUESTIONS

How is the Registration Process at Zetbet?

To register on the Zetbet platform, you simply click on Open Account at the site's top. The button is conspicuously red, flanked by the Sign-in tab. 

Does Zetbet Have a Welcome Offer?

Zetbet offers up to a 100% welcome bonus on the first deposit of newly registered customers. This means that as a new customer, when you make your first deposit with any amount from €10 and bet on an event with minimum odds of 2.00, you'll automatically get €10 in free bets.

How is ZETBET Customer Support?

The customer support team only attends to customers from 8:00 to 00:00 CET, which is 16 hours per day. In the communication-driven world of today, 24 hours customer service should be the benchmark.

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Alex Miller

Alex Miller is a former expert in the online sports betting industry. He has spent more than a decade as a trader in sports betting. His experience makes him the best in giving advice to bettors.

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Zetbet GENERAL INFO

Website URLzetbet.com
Founded2022
Platforms
ProductsSportsbook, Casino

Zetbet Customer Service

Customer Service Hours8:00 to 00:00 CET
Telephone NumberN/A
Email8:00 to 00:00 CET
Live ChatN/A
Address135, High street, Sliema SLM 1549, Malta

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