- Website and app very user friendly
- Excellent live streaming
- Brilliant customer service
- Limited sports book options
- No instant cash out
- Limited number of offers and promotions
- How easy to the eye is the Coral website?
- Does Coral offer competitive odds or the best odds in a certain sport?
- How good is the market coverage and selection of bets on Coral?
- How good is In Play betting on Coral?
- What selection of bonuses and re-occurring promotions does Coral have?
- How easy is it to deposit and withdraw funds with an Coral account?
- How friendly and fast is the Coral customer service and live chat service?
- 8. Can you trust Coral?
Latest customer reviews
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Friday 22. December 2017
Wednesday 03. January 2018
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frequently asked questions
Why has my account been frozen or suspended?
– Your account may be frozen or suspended because:
– You may already have a Coral account. (If you have had a Coral account before, but are unsure of the details, please contact our Customer Services team for assistance).
– You haven’t yet passed their verification checks. (They have to do these before they can let you gamble with Coral, as it is a term of their gambling licence.)
– Coral may be awaiting requested documents from you to verify your account.
– You have made too many incorrect attempts to access your account. Please contact their Customer Services team to unblock your account in this instance.
– They may be waiting for a response from you, please check your email (including your Spam folders) for any correspondence from Coral.
Do I have to pay to open an account?
Coral do not make any charges or apply any fees for opening an account. It’s free and easy to use.
How can I deposit using Paysafecard?
Paysafecard is a cash payment provider that enables you to exchange your cash for a unique 16-digit Paysafecard voucher code to pay online safely and securely. You treat it exactly like cash but spend it online.
Making a deposit using Paysafecard is quick, simple and secure. You can click the Deposit button, or navigate to ‘My Account’ and use the Deposit screen
To deposit via Paysafecard:
Click on the Deposit link in the top right hand corner of the page.
Select ‘paysafecard’ from the dropdown list
Enter your 16 digit voucher code.
Now enter the amount, and click ‘Deposit’.
How does handicap betting work?
With this bet, a team or player is given a deficit or the opposing selection is given a surplus. When placing a bet on such a market, you are betting on your selection to win with the handicap being taken into account.
Please see the example below for more clarification on how this market is used.
Chelsea (-1) @ 8/13
Tie (-1) @ 8/11
Burnley (+1) @ 1/1
If you place your bet on Chelsea (-1) this means that you need to take one goal away from whatever Chelsea score. For example, if Chelsea win the game 3-1, your bet is still a winner because Chelsea won the game 2-1 with the goal deficit accounted for. If the bet on Chelsea (-1) and the final result was 1-0 to Chelsea, your bet is a loser as with the handicap the result would be 0-0.
If you placed your bet on Burnley (+1) and the game ended 2-2, your bet is a winner. This is because Burnley had a 1 goal advantage at the start of the game, so with your handicap applied the game has ended 3-2 to Burnley. If you opted for Chelsea (-1) and the game finished 2-2, your bet is a loser because the game ended 2-1 to Burnley after the handicap has been applied.
Please note that the handicap will only apply to the selection that your bet has been placed on and will not include both teams e.g. it is not Chelsea -1 AND Burnley +1..
But you can’t have 1.5 goals or runs? It doesn’t make sense.
Half a point or half a goal is a common term in handicaps to ensure that the bet cannot end in a tie. Since you obviously cannot have half a goal, the term under 1.5 goals therefore means 1 or 0, with over 1.5 being 2 or more. Please click here for a full explanation.
What is the "Player Bet Builder" ?
Player Bets is a new and unique way to bet.
You can pick a player and bet on how many shots on goal, passes or another stat, you believe your player will achieve in his upcoming game. Prove to yourself that it’s not just the pundits who know their stuff about football.
You can mix it up even more by picking multiple players… you can combine them, set them against each other in a head to head, or simply back them all to hit the mark in a multiple bet that’s unique to you.
For each customised bet, their system will generate accurate odds based on the choices and targets that you set.
What is "Cash Out My Bet" ?
Cash Out puts you in complete control. When your bet is at the heart of the action, Cash Out gives you the option to collect your winnings before an event has finished.
How does it work?
Wherever you see a bet with the cashout icon, you have the freedom and flexibility to take a return when you want to. With Cash Out you are just a click away from your winnings.
If your bet is winning and you want to take the money and run – Cash Out!
If your bet is losing and you want to claw back some of your stake – Cash Out!
If you’re sitting on an acca that is showing a profit before the last leg has played out, Cash Out for a guaranteed return no matter what happens!
Take your money or take your chances? You decide.
Can I Cash Out in a shop?
For a fast, easy and convenient way to Cash Out, visit coralbettracker.co.uk
If you’re a Connect customer, you can also log in to your account and Cash Out through the Coral Sportsbook.
If you’re unable to access the Cash Out site, a limited in-shop option is available. Simply present your bet slip to any member of staff at selected times and they can check your Cash Out options for you. To avoid the counter getting crowded, please note that in shop Cash Out is available at half time and full time of matches only. During really busy periods, priority will be given to customers wishing to place a bet over those wanting to check a Cash Out offer.
Can you explain the market definitions when betting on Match & Player Specials?
Definitions of individual stats are as below and data is provided by Opta
Shots – Any goal attempts that:
– went into the net
– would have gone in, but was stopped by the goalkeeper
– would have gone in, but was stopped by the last man defender
– missed the goal completely
– hit the woodwork
Shots on target – Any goal attempts that:
– went into the net
– would have gone in, but was stopped by the goalkeeper
– would have gone in, but was stopped by the last man defender
– This includes all attempted (successful or unsuccessful) passes. It doesn’t include throw-ins, keeper throws or crosses.
– This is the total number of times a player touches a ball, regardless of outcome.
– Any time a player touches the ball when another player is in possession, and successfully takes the ball away from them. The tackling player doesn’t have to end up with the ball – the first player just has to lose it.
– The final pass before the receiving player scores a goal.
1 Yellow card = 10pts
1 Red card = 25pts
A player sent off for a 2nd Yellow card = 35pts
Can I place my bets by telephone with Coral?
As well as their online and mobile services, you can also place a bet via their call centre based in Barking.
Simply call the Coral freephone number 0800 242 232 where their team of trained staff will be happy to place your bet for you.
Opening hours are 8.30am-10.30pm Mon-Sat and 9.30am-10.30pm on Sunday.
Calls are free from mobiles and landlines within the UK.
Please note minimum spend per call is £10 (this can be split up of multiple bets of less than £10 but the total call stake must be £10 or more)
What is the Coral "Champions Club"
Ever wondered what it would be like to own a racehorse? Well wonder no more…
At the Coral Champions Club it doesn’t matter if you own a hedge fund or a hedge trimmer! They want you involved and as a Coral Customer they are thrilled to be able to offer you this fantastic opportunity. You will enjoy many superb benefits including VIP Owner Experience when the club horses run as well as yard visits to Club trainers Colin Tizzard, Harry Fry and Dan Skelton.
They have four hugely exciting horses to go to war with this winter.
Want to get the inside track on what’s hot and what’s not? Make sure you check out the National Hunt Stable Tour series to get the very latest news and views from the game’s leading trainers. Including an exciting new segment called ‘Stable Whispers’, featuring dark horses to follow from the likes of Sam Twiston-Davies, Gavin Sheehan and Tom Scudamore.
Plus, each week Coral run a free to enter ‘C4 Tipster Challenge’ worth £300 in Free Bets. Get studying now!
How easy to the eye is the Coral website?
The main sports betting page will be confusing to most if you are not an experienced punter. Firstly the blue and green colour scheme is quite bright and you cannot pick out exactly where you want to go straight of the bat. It does take a bit of getting used to.
You have two menus on the front page with the top main menu showing all the products and then below this you have a second menu which is where you will see all of the different content options. One big plus for Coral is that they have some excellent experts that post on their sports blog which include Alan Shearer on football and Joe Tizzard and Tom Scudamore on horse racing.
Add to this a really top notch statistics section from Betradar, as well as Coral Radio, a live streaming interface and also live scores and results sections.
The main betting area is in the middle of the screen and when you open up you will probably find this is pointing to horse racing or football which of course are the two main betting sports.
The left menu has some good functionality including the “My Coral” section where you can buld your own mini menu to show only your favorite sports.
This way you can get to your favorite sport, event and market very quickly.
Page load times on the Coral site are very good.
Does Coral offer competitive odds or the best odds in a certain sport?
The average betting margin across the Coral site is 5.8% which is not overly competitive and in one of the main sports, football, it is exactly the same at 5.8%. For Tennis punters this then increases to over 6% with American sports being a little lower.
In terms of odds, this where Coral are one of the weaker bookmakers
How good is the market coverage and selection of bets on Coral?
Where odds are not so good, we go to the other extreme in terms of the market coverage, particularly in football and horse racing. If we take a game from the premier league on a Saturday afternoon you will easily find more than 200 markets on a single game with some very unique pre match and In-play betting opportunities including: Team Goals, Score Markets, Corner and Cards Markets, Goalscorer Markets and a new option called My Markets which allows you to build your own market scenarios and list.
How good is In Play betting on Coral?
The In-play interface is really very good and a nice layout with markets and odds clearly laid ot with white text on a green background. For punters who like to be on multiple sports and specifically In-play, you will love the new feature on the Coral site which is called Multi View.
Multi View allows you to have a set of windows on your screen like tiles on a wall. You can then just click from a list and add any event/market that you wish to track. You could have a football match, a tennis match, a golf tournamant and even the next horse race, all in one screen with all odds and data.
For bettors and punters who like to play with minimal risk then the In-play handicap markets offer some very short price options with teams being given up to a 4 goal lead or giving up to a 4 goal lead. It generates some very short prices which can be combined in low risk accumulators.
What selection of bonuses and re-occurring promotions does Coral have?
Coral are one of the longest running bookmakers and until a few years ago their online offers were not much to write home about. That has changed a lot in the last couple of years.
When we checked the website bonus page they had sixteen different bonus offers including a simple Bet £5 get £20 offer which has limited T&Cs.
One of the excellent offers is their “Build Your Bet” tool. This is not like other bookmakers who offer a request a bet where you have to wait to get a price from a trader. Here you just add various selections and scenarios and it prices the bet for you automatically.
How easy is it to deposit and withdraw funds with an Coral account?
Coral provide a wide range of deposit and withdrawal options for their customers. Along with the standard options like VISA, Mastercard and the main e-wallets, you can also use Skrill 1 tap, Ecopay, prepaid card and paysafe card.
You also have the option of using your Coral Connect card in the shops
How friendly and fast is the Coral customer service and live chat service?
Really good level of knowledge from the customer service agents but it can be slow in getting a response, this was tested on a normal Saturday and took more than a minute which is quite long for a company like this. We also saw longer times during major sports events.
8. Can you trust Coral?
Coral have been in the bookmaking and betting shop industry for many years. They still run many retail outlets in conjunction with Ladbrokes with whom they joined forces with just over a year ago.
Coral.co.uk is operated by Coral Interactive (Gibraltar) Limited (company number 106323). Coral Interactive (Gibraltar) Limited’s address is Suite 711, 1st Floor, Europort, Europort Road, Gibraltar GX11 1AA. LC International Limited is licensed by the Government of Gibraltar & regulated by the Gibraltar Gambling Commissioner.
With an annual turnover of over £1.1 billion, this giant of the bookmaking world offers a free £20 bet with just a £5 initial bet and punters are truly spoilt for choice with more than 25 markets to choose from across a website that you should find easy to navigate. Coral are a highly-respected bookmaker that should be commended for putting the needs of their customers first each and every time.
Deposit & Withdrawals
With a huge, well-established company such as Coral, the latest and most secure encryption technology is to be expected, to keep your money and personal details safe. Making a deposit if quick and simple and debit card, credit card, Paypal, E-wallet and voucher payments are credited instantly. If you are withdrawing via a credit or debit card then it takes between two and five working days, while E-wallet withdrawals are instant and for bank transfers the money will be in your account within three to five working days. Furthermore, Coral offers a new ‘Bet and Collect’ service with two account types. Full Coral Connect lets customers enjoy the full benefits of Coral Connect, allowing betting in shop, online, via mobile, tablet and via the telephone using a card that acts as one account. With the card you can withdraw your winnings in cash from any Coral shop or directly to your registered online bank card. In-Shop only Connect allows you to bet in shop only with your Coral Connect account, permitting cashless transactions and quicker more efficient bet placements. If you get a winner you can keep the funds on your Connect card or withdraw the winnings in cash from any Coral shop.
As one of the largest online bookmakers, Coral have built up quite a reputation for offering great customer support and offer the usual contact methods of live chat, email, telephone and by letter. Live chat is usually answered within seconds, but the site explains detailed waiting times or ‘average response times’ before you contact them as you can choose to wait or to try at a later time.
Customers in the United Kingdom: Coral is licensed and regulated by the Gambling Commission.
Coral betting experience
Odds format & betting margin
Coral offers its odds in easy to read UK and European formats, while their overall betting margin hovers around 5.8%. Notably this rises to 6.5% for tennis bets and an impressive 7.3% on their ice hockey book, which are two markets to certainly exploit and the minimum stake allowed is £1. However, while the maximum fluctuates somewhat based on both the sport book chosen and the type of bet placed, there are surprisingly high maximum winnings limits, set at £1,000,000 per bet with no exceptions.
Corals have various maximum payouts on a single day’s betting. This is £1 million for horse racing and football, £500,000 on greyhound racing and £250,000 on sub sports like golf, tennis and cricket
Types of bets
Being one of the oldest high street chains and now with a strong online presence, Coral a large range of bet types from traditional bets like singles, multiples and combination bets (including Yankees, Lucky 15’s, LuckY 31’s, Canadians and Goliath’s) as well as a whole host of football bets and of course a full range of tote bets such as Jackpots, Placepots, Quadpots, Tri-fectas and Exactas. If we look at their online bets you have live in-play and a whole range of handicap bets.
Coral currently have a strong coverage of sports betting with 28 different sports to choose from.
Bet in-play multi-view is a great and novel idea from Coral, allowing you to drag and drop selections to make your own channel which means you will not miss any of the action. It is very well done and easy to use.
To watch a Live Horse race or sports stream, you need to have placed a bet on that event. You need to have placed a real money bet of at least £1 on the race/event you want to view.
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Website URL: coral.co.uk
Products: Sportsbook, Casino, Poker, Bingo, Lotteries