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BetUK Review

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4 / 5

4.0 rating

Editor Score

0 / 5

0.0 rating

Players Score

2 / 5

2.0 rating

Overall Score

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BetUK Review Details

4.0 rating
4 / 5 Editor Score
Editor Score Players Score

Editor Score

4.0 rating
4 / 5
Usability
4 / 5
Odds
4 / 5
Live Betting
4 / 5
Bonuses & Promotions
4 / 5
Bets Selection
4 / 5
Mobile App
4 / 5

Players Score

0.0 rating
0 / 5

BetUK FACTS

Pros Cons
  • A massive range of sports markets covered
  • Website easy to navigate
  • Zero fees for withdrawal and deposits
  • Custom mobile app available for iOS and Android
  • Relatively steep betting margins
  • Inadequate live streaming facility 
  • Limited payment channels

BetUK SERVICES

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BetUK PLAYER REVIEWS (228)

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Janet

28 March 2023

Comment from uk.trustpilot.com

2.0 rating
2 / 5

I placed a bet recently and earned some free bets which expired on Sunday 26.3.23 at midnight. I tried to use my free bets on 23rd but they were showing as pending and I could not get access to them. I tried to contact you twice on the phone number provided but this seemed to be a private number. I also tried to go on the chat line but this was not helpful. Therefore I lost my free bets

Reply
0 Response

Donny

28 March 2023

Comment from uk.trustpilot.com

1.0 rating
1 / 5

This lot stopped my promos and haven't given me a reason why. An utter joke of a bookies. No wonder rated so poorly from others

Reply
0 Response

Kumberson Kevin

28 March 2023

Comment from uk.trustpilot.com

1.0 rating
1 / 5

Be careful on the slots. I have been playing on the slots on all types of different stakes today and I noticed my balance was going down by odd amounts. For example if I was playing on 60p stakes, my balance would go down by 72p, then 68p, then 71p extra. I tried this across multiple different games and stakes and every time was the same outcome. So God knows where the extra couple of pence goes per spin you make but I would imagine it's this scam company's back pocket.UPDATE!!! - Having finally got a response from someone, it turns out that BETUK automatically assume you want to enter their "Blue Ribbon" bonus which adds on an extra 9p PER SPIN!! Let me put this into context, I play on 40p spins, this 9p is almost an extra 25% on top of this. I staked £300 today which means that £75 of that money was going towards some bonus I never opted into and didn't know about. Stay clear people.

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Intro

The UK sports betting industry has enjoyed a meteoric rise within the last decade. With many bookmakers entering the industry, punters now have a broader range of options to assuage their betting needs.

BetUK sports is one of the relatively new entrants into the UK betting market, launching in 2018. Since then, BetUK’s profile has blossomed among bettors, particularly for the abundance of betting markets they offer.

LeoVegas Gaming Plc is the company behind BetUK sports. A renowned Swedish gaming enterprise, LeoVegas can arguably be counted among the patrons of online gambling.

This company offers many other betting sites, particularly in casino niches like Castle Jackpot, UK Casino, and Slot Boss.

As you would predict, Leo Vegas Gaming PLC – located at Bisazza Street, SLM 1640, Sliema, Malta – also owns the famous Leo Vegas Sports.

How safe is BetUK? 

The most attractive odds are wasted on a bookmaker that lacks integrity. That is why we keenly investigated how reliable BetUK is.

We found this online sports betting bookmaker to be safe hands for your money. LeoVegas PLC – BetUK’s owners – have won multiple EGR awards. Betting veterans agree that the EGR awards are prized medals in the online betting space.

These are only awarded to painstakingly vetted online betting providers who meet high transparency and customer satisfaction standards.

As a further stamp of credibility, BetUK bagged a deal to become Swansea FC’s principal sponsor in the 2018/19 Championship season.

More importantly, BetUK boasts operating licenses from the prestigious UK Gambling Commission (UKGC). This bookmaker also retains a license from the no-nonsense Revenue Commissioners in Ireland.

On the technological side of things, BetUK is adequately fortified against cyber invasion.

Furnished with cutting-edge Secure Socket Layer (SSL) encryption technology, this site ensures that third parties never access all your delicate details (personal and banking details).

On the ethical side, BetUK is a devoted advocate of Responsible Gaming. To demonstrate their keenness towards preventing compulsive gambling habits, BetUK provides sumptuous resources on their website to bet safely.

BetUK goes a step further to install infrastructures that prevent irresponsible online betting. Each customer has limits on their account, spanning wagering limits, session thresholds, and loss limits.

This shows a bookmaker that is more concerned about the profitability and sustainability of your betting experience than them milking you of your hard-earned pounds.

How is BetUK’S site design?

BetUK went with a simplistic website design which we couldn’t complain much about. It features a neat, minimalistic, and easily navigable layout.

The graphics are sharp, with the website combining a white and blue layout. On the homepage is an easy-on-the-eye banner pushing out BetUK’s welcome offer at you.

This is followed by responsive sections for football betting, horse racing, and in-play betting.

On the far left is a compilation of sports betting categories like promotions, BetUK Specials, tennis, in-play, football, and greyhounds.

Overall, the layout is easy to scroll through, with key sections intelligently emphasized with the color gradient.

On mobile, the same ease of scroll was replicated, and the respective sections loaded pretty fast.

The far-left options (displayed on the desktop version) are squeezed into a hamburger menu that opens up when you click it.

How is the registration process at BetUK?

First, let us state that registration is only exclusive to bettors in the United Kingdom. At the time of writing, BetUK doesn’t yet accept international bettors outside the UK.

Alright, if you have fulfilled this requirement, let us go on.

On the desktop version, the registration button is clearly displayed on the far right of the website. There are fields for existing customers to input their login details.

Just below the login button, dressed in green, is the “Join” button. On the mobile version of the website, the JOIN button is displayed at the top right.

Clicking on the Join button leads you to a website where you would fill in your functional email address and choose your username and password.

Below are other sections where you would provide personal details like legal name (first and last name), date of birth, gender, phone number, and residential address.

For the date of birth, BetUK declares it will request documents from you (to validate you meet the minimum 18-year requirement) if it fails to confirm your age electronically.

After this, there is a collection of checkboxes to indicate the channels through which you want BetUK to communicate exclusive promotions and bonuses to you. This includes options like email, SMS, and phone.

After providing all the requested details, you can click the “Create Account” button embellished with a green background.

To successfully complete your registration, a verification email will be sent to your inbox, which you will need to click to verify the authenticity of your account.

After this, you can log in, deposit, and claim free bets if interested. Let us touch on this.

Does BetUK have a welcome offer?

First, let us establish that BetUK doesn’t have a no-deposit bonus as when we compiled this review. The truth is, no-deposit bonuses are a rarity in the UK betting markets.

The bulk of sports bookmakers we have come across tie their welcome offer to your first deposit. The no-deposit bonus offers are more prevalent in the casino betting markets.

That said, BetUK has a sizable first-deposit sports welcome offer. Here, first-time customers get free bets of £30 when they deposit and stake £10 on a qualifying bet.

The £30 in free bets come in three batches of £10 free bets. Free bets can be used in many online betting markets, from football to other major sports like tennis.

This is how the free bet works.

Upon registering your account with BetUK, you must deposit at least £10. Next, select a match and bet at least £10 on that match within seven days of opening your account.

Are there minimum odds specifications for the qualifying bet?

Yes, your first bet must have at least 1.5 odds to qualify for the £30 free bets. Upon bet settlement, BetUK demands that you use the acquired free bets on accumulators.

Specifically, these accumulators must combine at least four different sporting events. Each event must have 1.3 minimum odds.

Note that BetUK will withdraw the £30 free bets if you have not used them within seven days of being credited to your account.

Also, you can only use the free bets via your bet slip checkbox.

Moving on from the free bets in the welcome bonus, we felt BetUK’s promotions were not all that satisfactory – at least compared to what other bookmakers have spoiled with us.

Typically, BetUk offers daily price boosts. The ACCA Club was their notable promotion in the boosted accumulator category.

In this program, customers can enjoy boosts on as many as five accas within 7 days. This is on the premise that each event’s odds (in the accumulation) doesn’t fall below 1/5.

Lengthier accumulations, as you would understand – tend to attract bigger enhancements. Diving deeper, while you can expect a 10% boost in a 3-event accumulator, you can enjoy up to 50% boosts in accumulations featuring over seven events.

Nonetheless, note that you can’t win more than £1000 in one accumulator.

What sporting markets does BetUK offer?

We were really impressed with the broad spectrum of sporting markets you can bet on with BetUK. This bookmaker offers more than 35 sports markets.

This includes the most famous likes of football, horse racing, rugby, cricket, and tennis. There are also many esports categories to bet on.

BetUK offers betting markets like League of Legends, Overwatch, and Dota2.

We admit the football sports betting markets were where BetUK really smashed it. There were over 300 submarkets to bet on in football.

BetUK covers the top European competitions, cutting across Premier League, Champions League, Championship, La Liga, Seria A, and even the Queensland Premier League in Australia.

We also loved the sports bet options on offer in horse racing. Indeed, there were sections like the Uk & Ireland / Ante-Post Royal Ascot. This featured races like the Coventry Stakes and the Queen Anne Stakes.

There was also the Uk & Ireland / Ante-Post Flat horse racing section which features events like the Coronation Cup and the Oaks.

We also saw a horse racing market on Uk & Ireland / Ante-Post Cheltenham Festival. This featured the Grand National.

There were other sections on races in South Africa and the United States.

Overall, a typical day on BetUK offers more than 150 betting markets in horse racing alone.

How are BetUK’s odds and betting limits?

BetUK’s betting margins were a bit on the high side compared to the standards we have seen in the UK sports betting industry.

Generally, BetUK’s betting margins sat at 7.25%. The football odds were not very attractive, with Asian handicaps and over/under odds failing to impress. The horse racing odds were a bit fair.

Odds on this online betting site are displayed in fractional, American, or decimal formats.

Some users we came across didn’t bother about the odds as they felt sufficiently compensated with BetUK’s daily price boosts.

Does BetUK have betting limits? Yes.

The least sports bet you can place on a match is £0.10. Courtesy of the aforementioned emphasis on responsible gambling, you can’t stake more than £100,000 in a single bet on BetUK.

You will have to request a special arrangement from BetUK to bet more than the £100,000 said.

Does BetUK offer In-Play betting?

We would say BetUK’s in-play betting options didn’t disappoint. Every month, you can get over 7,850 in-play betting events.

Overall, the payout was pegged at 92.41%, which we found fair. Most of the in-play betting markets were for football and tennis. Our analysis reveals that the margin for BetUK’s in-play tennis markets was a bit above 8%.

Nevertheless, we also saw in-play markets for basketball, cycling, golf, and even esports. When we compiled this piece, we saw in-play markets on BetUK for esports events like the Dota 2 / BTS Pro Series.

The profitability of your live sports betting is mainly dependent on the availability of up-to-date data. BetUK satisfies this need by providing bettors with a match tracker facility.

This feature can be game-changing as it readily supplies you with real-time updates on the event you are betting on.

Does BetUK have live streaming?

BetUK had a major handicap. It doesn’t have a live streaming feature. This is a massive disadvantage, given that contemporary bettors want to visually analyze events they bet on; hence online betting sites strive for it.

We can’t say at the moment how soon BetUK will roll out this functionality.

How is BetUK Betting Mobile App?

We have been unfortunate enough to see many bookmakers criminally refuse to roll out a sport betting app for their punters. This is inconvenient, given that the modern punter wants to quickly whip out his smart mobile device and place bets on the go.

We were therefore relieved to find BetUK has a dedicated mobile app for sports betting. This bookmaker has mobile apps native to iOS and Android operating systems.

The functionality is fair, and it was not a big deviation from the desktop sports betting experience. As of the time of writing, the iOS version had a 3.7 rating (out of 5).

The app requires you to have iOS 12 or higher to use the app on your iPhone, iPad, or iPod touch.

The Android client, however, wasn’t as satisfactory. It has a 1.3 rating, with some users complaining of being unable to log in via the app to place bets.

How does payment & withdrawal work on BetUK?

Compared to more established sports betting bookmakers like Bet365, the financial channels on BetUK are quite limited.

When we tested it out, MasterCard, Instant bank transfer, Visa, and Paypal were the only options allowed for transacting on the site.

The minimum payment and withdrawal limits were set at £10. Depositing on BetUK is seamless with the instant bank transfer.

All you have to do is pick your bank from the options displayed on the drop-down list, further stipulating the intended deposit amount.

When using Paypal, you only need to verify and state how much you are depositing. It is a bit more tedious when depositing via debit cards.

You will need to type out your debit card details before funds can be moved from the appropriated account to your BetUK account.

The highest you can deposit at a time via Paypal, Mastercard, and Visa is £35,000. For instant bank transfers, it is even lesser at £10,000.

Note that you can only deposit via one channel at a time. Also, provided the balance on your BetUK account has not fallen below £10, you can’t change the ‘active payment method’.

This restriction is a consequence of anti-money laundering policies.

When withdrawing via debit cards, BetUK places payments on pending for a verification period of 24 hours. Within this interval, BetUK’s personnel will scrutinize the pending withdrawal to ascertain it fulfills all obligations.

Following the successful processing of the pending withdrawal, your funds will be credited to your receiving bank account within 3-5 business days.

The 24-hour processing time is voided for Paypal withdrawals. Withdrawals via this channel are almost instant.

Withdrawing and depositing on BetUK attracts zero fees. This is one of the very few bookmakers generous enough to waive processing fees.

Does BetUK have other products?

Yes, BetUK also has a formidable casino offering. Also operated by LeoVegas Gaming Plc, the BetUK casino variant was launched in 2018.

The UKGC – which regulates BetUK sports – also regulates BET UK’s online casino. This assures you of credibility and transparency in the casino games offered.

On BetUk online casino, gaming enthusiasts are entertained with titles from reputable gaming providers like Evolution Gaming and Microgaming.

Specifically, there 489 slot games, 12 table games, 57 Jackpot games, and 15 live dealer games, just to mention a few online casino games.

Baccarat, BlackJack, and Roulette are among the notable offerings in the casino table games category.

How is Bet UK Customer Support? 

There are two major channels for correspondence with BetUK’s customer support department. These were via live chat and email.

BetUK doesn’t currently provide over-the-phone customer support, so there is no reliable phone number they could be reached for customer-related queries.

Queries can be communicated via email to the email address: support@betuk.com. The other option was the live chat. The good news is that the live chat feature is available 24/7.

The live chat can be initiated from the homepage. The icon is depicted in the form of a chat, appearing at the bottom right-hand corner.

Clicking on it initiates a session where a BetUK representative joins you after providing your name, email, and an overview of your query.

However, it appears the support personnel was only limited to the English Language. We still felt this was not too out of place since only UK bettors were allowed to register in the first place.

Aside from the email and live chat facilities, BetUK curated an extensive FAQ section covering some of the most prevalent customer queries.

Issues like account verification, withdrawals, and deposit are expansively covered on the FAQ resource page.

What is our final verdict on Bet UK?

First, let us say we were not expecting the spectacular from a bookmaker who has been only four years in a hotly contested UK sports betting market.

BetUK doesn’t floor more established bookmakers like Bet365 and BetWay, but it doesn’t disappoint either.

Aside from the limitations in the allowable payment and deposit channels, we were overall impressed with BetUK. The versatility of the sports market on offer is a rare feat for a bookmaker this young.

Having thousands of online betting markets even in remotely fancied football matches – as on BetUK – was worth applauding.

The betting margins were not the most attractive, but we expect these to improve with time. The presence of mobile betting apps simplified betting on the go.

So in all, we will not discourage you from giving BetUK a try.

FREQUENTLY ASKED QUESTIONS

Does BetUK have live streaming?

BetUK had a major handicap. It doesn’t have a live streaming feature.

Does BetUK offer In-Play betting?

We would say BetUK’s in-play betting options didn’t disappoint. Every month, you can get over 7,850 in-play betting events. 

How are BetUK’s odds and betting limits?

BetUK’s betting margins were a bit on the high side compared to the standards we have seen in the UK sports betting industry.

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author

Alex Miller

Alex Miller is a former expert in the online sports betting industry. He has spent more than a decade as a trader in sports betting. His experience makes him the best in giving advice to bettors.

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BetUK GENERAL INFO

Website URLbetuk.com
Founded2018
Platforms
ProductsSportsbook, Casino

BetUK Customer Service

Customer Service Hours24/7
Telephone NumberN/A
Emailsupport@betuk.com
Live Chat24/7
AddressLevel 7, The Plaza Business Centre, Bisazza Street, SLM 1640, Sliema, Malta

BetUK MOBILE APP

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