Betfair Review

Been a customer for a few years , they changed the rules on amount of legs on a bet builder for a free bet to be awarded, contact via their virtual agent then said transfer to agent , oh sorry were really busy and you’ll have to wait ! Busy at 9.40pm on a Monday night , no chance , usually tactic to fob you off .

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Been with Betfair for years but recently had a winning streak so they suspended my account funny never did that when loosing

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Great site .Fair enough in winnings and losses . Exciting games .

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Once you will win something they will close your acc…..they are Scamming

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Great service and great play

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I would give zero stars. Been with them from far as can remember. Suddenly cut my deposits from £5000 to £300 when i had one losing month following 11 winning. Idiots now appear to be setting markets and had complain numerous times and cut me off at me knees and can no longer bet. Goodbye

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A rare error with a free bet led to an encounter with a chatbot which was unsuccessful. Then I dealt with a human agent who asked for my bet ID, checked it, and awarded the free bet with an apology. I have had only two problems with Betfair in over 15 years. Both were resolved amicably. Betfair Exchange is essential, without it racing would still be in the dark ages.

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Prom reply Fast respond PoliteAll great.

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help in recovering the account, very very cooperative, in 10 minutes I had the documents verified and the account opened, thank you for the seriousness you show!

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Very helpful stuff is very useful and helpful

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Best online gambling site by far. Massive game selection. Weekly loyalty bonus to players. Withdrawels are instant with no delay tactics like other sites.customer service are excellent and available around the clock

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I have had an account with Betfair for over one year now. I was a loyal and faithful customer. I never put a foot wrong. When I go through long periods of time without betting with them I then get an email from them encouraging me to come back. This has happened twice. They then offer me free bets and other promotions to entice me to start betting with them again. I did that and then got an email from them saying I am not eligible to any promotions. I queried this with them and I was told that the decision is final and cannot be reversed. Have nothing to do with this company. They are nothing but scam artists.

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First time used today , hated and deleted the app . Can’t place bets keep saying limit is £36 limit is £10 for sport bets ? It’s a joke company

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Great service

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What a joke company. Their sportsbook is run by incompetent halfwits. Racing starts in 8 mins and still no odds up. And once up you can maybe get 10 pounds on

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I was happy with the chat service provided by Andrew this evening. I don’t often have to ask a question but when I’ve had to , they have been fairly prompt.

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Reliable, good prices.

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Very helpful and easy to understand👍

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Excellent cooperation

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They have no email support and their chat support don’t speak English and respond every 10 minutes.They also do illegal stuff like change your odds after you put them but that’s standard stuff unfortunately. Usually you can be told to sod off promptly though over email without spending half the day to do it. When I pointed this out to the chat agent I had spent 40 minutes with she completely ghosted me.

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Locked account for no reason also sky bet same company

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Proble with bet not being settled.Sorted the problem fairly quickly.

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Have deposited £10 via bank transfer but never received the money. Contacted via chat and they asked to provide a full bank statement which is absurd when they can simply search for my name in their receiving account rather than having me compromising my privacy. They won’t do anything about it and simply closed the chat. Be careful everyone!

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Hi,I have an account with Betfair for a few years, at beginning, it was good. But suddenly they closed my account for business reasons, and for more than 2 months without any feedback, and I still have some money in my account not being refund. I chat with a moran agent, he said there was no pending deposit for my account, so no money will be refunded.But this is no logic, the money in my account is my mi, not yours.But anyway this company is going down and down.Keep away from it.

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best prices on exchange and decent bonus /no best odds on sportsbook really poor as all other sites offer this. would be surprized if anyone uses sportsbook

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I had a problem with my account, but Marco help me to solve it my problem and I’m really happy with it. Such a wonderful person.

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Hardly any bonus spins whatsoever and when you do get a bonus spin eventually!!! it’s a very very poor bonus amount even on higher stakes like £0.80 £1.00 £2.00 even £4.00 spins. I closed my account due to the fact it takes way too long to get anything back so you end up losing out completely with no returns. I would say this is the worst for slot game payouts unfortunately.

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By far the best betting company

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Great cooperation with great agents

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Paul my customer service advisor was absolutely brilliant 10/10, I play on alot of sites with poor customer service, but paul was one the best I’ve encountered in long time

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Betfair is easy to navigate, fast, best betting app by far.

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Best Best Best one!!!

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Some kind of glitch resulted in an incorrect payout, but customer services sorted this out for me quickly and easily. It is the best site on the net for gaming I highly recommend.

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An absolutely garbage company! Not content for being too mingebag to offer best odds, unlike every other online betting company I know of, they’ve now decided to bring in some crappy, long-winded deposit process, which involves about a dozen steps, (if you’re lucky enough to get that far) only for it to fail, and then tell you your deposit limit is up, and that the payment is ‘Pending’! Take no notice; it will NEVER arrive! I’ve complained half a dozen times to the idiots on the ‘Chat’ waste of time, all to no avail. Utter rubbish. Swerve them at all costs!

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Great team , great site

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had a conversation that a bet had been settled wrongly, the guys sorted it out for me with no hassle, ty betfair

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Blocked my account after twelve years because I am winning. Then withheld my funds, I gave them appropriate documentation was made to wait fifteen hours for customer service, then they were evasive and tried to pass me from pillar to post without resolving the issues or returning my funds. Very dishonest firm and I will be going to the gaming commision and the metropolitan police

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I recently opened an account with Betfair, deposited funds, and placed a bet using part of my balance. Shortly after, my account was suspended without warning, leaving me unable to access my remaining funds.When I attempted to withdraw my money, I was blocked from doing so due to the suspension. I contacted customer support via chat and was asked to provide a significant amount of personal information. After complying, I requested that my account be closed and my remaining balance returned to me.To my surprise, I have now been placed on a one-year self-exclusion, which I never requested. This not only prevents me from accessing my funds but also stops me from using Betfair’s services for the next year, despite this not being my decision.The lack of transparency, difficulty in retrieving my own money, and the forced self-exclusion make this a frustrating and concerning experience. I would advise others to be cautious before depositing funds with Betfair.

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Im gobsmacked….. £400… and not 1 bonus or any base wins at all on eye of Horus megaways.. you are disgusting… little jipos

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Absolutely scandalous slots, spin after spin, no win, no bonus and MOST importantly no fun. Stay very clear of this site, many others with far higher RPTs – hang your head in shame Betfair!!

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I actually won for a change but had issues withdrawing my money due to my card changing. It would only let me withdraw a small amount. It said due to NET deposit issues.I went online and they spent a while taking me through the process

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Great offers and great layout of app A++++

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Dealt with the issue straight away. Couldn’t be more helpful. Great team

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Beware betfair on line chat Been on a live chat to resolve an issue were my acc was wrongly CLOSED YEARS AGO NOW IVE BEEN TOLD SUPPLY LETTER linked to my address & PROOF OF ID THEN ILL GET REOPENED BUT AFTER SPEAKING FOR OVER 2hours 35 mins when I gave up because no response ne was answering my calls to chat and THE reassuring words from staff of betfair it will be resolved ? STILL WAITING AND IVE HAD THE MISS FORTUNE OF MY WORST EVER CUSTOMER SERVICE DEALINGS WITH ANY COMPANY OF ANY KIND BEFORE SO UNPROFESSIONAL ITS HARD TO BELIEVE BEWARE-FOLKS FOR THE MESSING AROUND TO IF YOU TAKE UP THERE ON LINE CHAT.

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Best site I’ve been on! Great experience. Signed up! Account blocked. Verification needed assistant msged and Tulasi my saviour assistant saved the day within 10mins very help full. 5 star ⭐️ Happy Valentines to all.

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They care about their costumers what is rare thing. Best

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Great experience with betfair they been just lovely with me very helping team few problems but they manage to sort them quicly , they pay you instanly with no delays just great perfect site for me

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account verification is very easy.

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Just a great company with superb customer service!

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10/10 fast with verification jus hope withdrawal is as fast 😜 best luck people set ur limits❤️

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