General Information
Since launching as a sports betting sister site to the already popular EnergyCasino, EnergyBet has won multiple awards reflecting its innovative thinking and excellent customer service. These include the 2016 SBC Rising Star in Sports Betting award, and the 2017 Malta Excellence in Customer Service award. Its also been nominated for yet more awards, including Best Digital Operator in the 2017 Global Gaming Awards.
Its easy to see why EnergyBet has gained such recognition too. Committed to providing great enhanced odds offers combined with extensive choice of sports, esports and entertainment events, all backed-up by great service and exceptional offers, and being just a click away from a popular casino, EnergyBet is a complete gambling package.
Some of the main promotions you will find on EnergyBet are:
• Bet £10 Get £10 Welcome Offer
• Daily enhanced odds offers on selected bets
• Many casino offers including tournaments offering EnergySpins and cash prizes
Note: offers are subject to Terms & Conditions and may be subject to change.
Deposit & Withdrawals
Depositing and withdrawing is easy at EnergyBet because they accept a wide range of popular services including Visa, MasterCard, ecoPayz, Trustly, Neteller, Skrill, Skrill 1-Tap, Paysafecard, and bank transfers. Withdrawing to e-wallets is fastest at just 1-12 hours, cards can take 2-3 business days, and bank transfers up to 5 business days.
Currencies accepted include: GBP, Euro, and USD. On our site you will also find information about EnergyBet bonus and EnergyBet mobile app.
Customer Service
Phone: Malta +356 9994 5112 or UK +44 791 878 5604 Live chat: https://energybet.com/en/Support Email: support@energybet.com or use contact form.
License Information
www.energybet.com is operated by Probe Investments Limited which is registered under the laws of the European Union member state of Malta. It has registration number C51749 with trading address at Suite 109, Level 4, Sir William Reid Street, Gzira, GRZ1033, Malta.
UK License: Probe Investments Limited is authorized to operate a sportsbook under the Remote Operating Licence number: 000-039325-R-319309-002 issued by the UK Gambling Commission.
Malta License: Probe Investments Limited is licenced to provide the sportsbook services and gambling services to customers located outside United Kingdom under the B2C Licence number MGA/B2C/224/2012 issued on 01/08/2018 by Malta Gaming Authority (MGA).
Har
21 January 2021
Comment from uk.trustpilot.com
Joined Energy bet at 11am yesterday 20th Jan. I was able to register an make a £900 deposit. I had already seen a football game I was happy with and wanted to place a bet. Gone to place it an it states error insufficient funds. From experience I always send my documents for verification before betting, causes less issues and delays down the line. So, I had uploaded my passport, front and back images, a bank statement dated 16th Jan, images of my bank card I would deposit with, front and back. All crystal clear images (and previously used to validate elsewhere without a single query). I do a chat after being unable to bet. Only to be told I'm blocked from betting and depositing/withdrawing until data checks completed. Explained I had already uploaded everything needed to verify account. Told up to 3 working days to wait for verification. Email asking me to complete a gambling questionnaire - COMPLETED Email asking for employment status, salary, own property, source of funds - COMPLETED Email asking for an image of me holding my passport -COMPLETED Email 12hours later stating mugshot holding passport has been rejected, I'm required to take a photo of myself holding my passport and a piece of paper with today's date on. -COMPLETED Account is still blocked for use, can't access my money, place bets, withdraw, deposit etc. This site has caused me nothing but unnecessary stress and hassle, they have requested that much information I query the safety of my information, they have enough information to steal my identity!! Like I said these documents have been used on big bookmakers like bet365 and sky bet who had no issues with them whatsoever. Never been through anything like this before. I will continue to update the review as the issues continue... Har111