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EnergyBet Review

VISIT SITE

2 / 5

2.0 rating

Editor Score

2 / 5

2.0 rating

Players Score

2 / 5

2.0 rating

Overall Score

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Home Bookmakers EnergyBet

EnergyBet Review Details

2.0 rating
2 / 5 Editor Score
Editor Score Players Score

Editor Score

2.0 rating
2 / 5
Usability
3 / 5
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1 / 5
Live Betting
1 / 5
Bonuses & Promotions
3 / 5
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2 / 5
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3 / 5

Players Score

2.0 rating
2 / 5
Usability
3 / 5
Odds
2 / 5
Live Betting
2 / 5
Bonuses & Promotions
2 / 5
Bets Selection
2 / 5
Mobile App
2 / 5

EnergyBet FACTS

Pros Cons
  • Energy Bet have a great loyalty program where you collect points every time you bet. Check out the Energy Shop for some great loyalty gifts
  • Energy Bet has Welcome offer Bet £10 Get £10
  • Energy Bet have a fantastic live betting interface showing all updating odds in one place

    EnergyBet SERVICES

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    EnergyBet PLAYER REVIEWS (389)

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    Tresta

    05 October 2022

    Comment from uk.trustpilot.com

    5.0 rating
    5 / 5

    Resolved issue from 17/9It was in fact my banks fault not energy bet.Issue with Mastercard debit and gambling sites, they need to to manually transfer it.My grievance is that I went into my bank physically twice and upteen digital chats to get told wrong information.I needed energy bet to walk me through what I need to say to bank for them to investigate which they eventually did via retail disputes.Absolutely disgusting experience

    Reply
    0 Response

    Jim

    01 October 2022

    Comment from uk.trustpilot.com

    1.0 rating
    1 / 5

    I deposited a mere £15 with EnergyBet. This was gladly accepted. I then tried to withdraw the same amount to the same bank account and was instructed to send personal and address documentation. They only care about AML regulations after they have your money.The AML procedures are excessive and far greater than they need to be. Their requirements even exceed that of traditional financial services (I should know, I work in personal financial planning). For a mere £15, I had to submit 4 different documents, some of which weren't "good enough" and needed to be resent. It's £15 - I'm not going to fund terrorist activity or launder drug money for such a paltry sum...Don't bother with EnergyBet. There are more convenient, less poorly operated betting firms out there.

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    Tresta

    17 September 2022

    Comment from uk.trustpilot.com

    1.0 rating
    1 / 5

    Awful experience so far.Aside from the ridiculous extent that they want information on you, I’ve been waiting a full week to be paid.Planning to contact bank, U.K. police and U.K. gambling commission ombudsmen if I am not shown proof that withdrawal was actioned. They also closed my account in the meantime and had many ridiculous reasons why.

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    General Information

    Since launching as a sports betting sister site to the already popular EnergyCasino, EnergyBet has won multiple awards reflecting its innovative thinking and excellent customer service. These include the 2016 SBC Rising Star in Sports Betting award, and the 2017 Malta Excellence in Customer Service award. Its also been nominated for yet more awards, including Best Digital Operator in the 2017 Global Gaming Awards.
    Its easy to see why EnergyBet has gained such recognition too. Committed to providing great enhanced odds offers combined with extensive choice of sports, esports and entertainment events, all backed-up by great service and exceptional offers, and being just a click away from a popular casino, EnergyBet is a complete gambling package.

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    Note: offers are subject to Terms & Conditions and may be subject to change.

    Deposit & Withdrawals

    Depositing and withdrawing is easy at EnergyBet because they accept a wide range of popular services including Visa, MasterCard, ecoPayz, Trustly, Neteller, Skrill, Skrill 1-Tap, Paysafecard, and bank transfers. Withdrawing to e-wallets is fastest at just 1-12 hours, cards can take 2-3 business days, and bank transfers up to 5 business days.

    Currencies accepted include: GBP, Euro, and USD. On our site you will also find information about EnergyBet bonus and EnergyBet mobile app.

    Currencies accepted by EnergyBet: CAD, EUR, GBP, HUF, INR, NOK, NZD, PLN, RUB, USD, BRL, JPY.

    Customer Service

    Phone: Malta +356 9994 5112 or UK +44 791 878 5604 Live chat: https://energybet.com/en/Support Email: support@energybet.com or use contact form.

    License Information

    www.energybet.com is operated by Probe Investments Limited which is registered under the laws of the European Union member state of Malta. It has registration number C51749 with trading address at Suite 109, Level 4, Sir William Reid Street, Gzira, GRZ1033, Malta.
    UK License: Probe Investments Limited is authorized to operate a sportsbook under the Remote Operating Licence number: 000-039325-R-319309-002 issued by the UK Gambling Commission.

    Malta License: Probe Investments Limited is licenced to provide the sportsbook services and gambling services to customers located outside United Kingdom under the B2C Licence number MGA/B2C/224/2012 issued on 01/08/2018 by Malta Gaming Authority (MGA).

    Odds format & betting margin

    Odds format & betting margin

    Decimal and Fractional. Decimal odds are quite easy to understand, as you need to just take the decimal number, lets’ say 8.0 and deduct 1 which would give you odds of 7/1. Fractional odds are exactly as its says on the tin…..a fraction. So let’s take a price which is odds against which might be 7/4 or seven fourths. So If you put a bet on of one pound, you will receive back your one pound stake plus seven fourths, so a total of £2.75.

    Betting limits

    At EnergyBet there are certain betting limits in place. The minimum deposit amount is £10 The minimum withdrawal is £20 the maximum withdrawal is £5000.

    Types of bets

    EnergyBet offer a range of sports bets. Single, Combos, System bets, Handicap bets on soccer and a variety of each-way betting. EnergyBet provide a very robust and diverse “Live” betting offer across a wide range of sporting events. Use the “Live betting” technology portal, which provides a unique betting experience in real time. You can watch your favorite sports events and bet at the same time in real time. The EnergyBet interface is clean and very easy to use, even for beginners and newbie punters.

    Sport coverage

    EnergyBet have a massive range of sports to choose from including football, basketball, ice hockey, tennis, volleyball, handball, baseball, American football, speedway, Formula 1, MMA, boxing, snooker, darts, cycling, futsal, golf betting, rugby league, rugby union, Aussie rules, auto racing, badminton, cricket, chess, field hockey, Gaelic football, hurling, motorbikes, NASCAR, netball, beach football, surfing, table tennis, water polo, and squash.

    It also offers betting on a growing range of esports including Counter-Strike: GO, League of Legends, Dota 2, StarCraft 2, Overwatch, Hearthstone, StarCraft, King of Glory, Rocket League, and Rainbow Six.

    Plus, there’s always a selection of entertainment like TV shows and movies, along with politics to bet on.

    In-play experience

    A very nice uncluttered betting interface with individual events having their own page with full stats and easy to access markets all in one easy section.

    Virtual sports

    EnergyBet have now added cutting-edge virtual sports betting options, including football, horse racing, tennis, greyhounds, speedway, cycling and trotting. Featuring incredibly realistic graphics and races every few minutes, its great if you’re the impatient type or looking for something different to bet on between real-world sports events.

    Live streaming

    The site does not provide a live streaming service.

    How easy to the eye is the Energy Bet website?

    EnergyBet has recently undergone a major update to improve the user experience. While the attractive dark and iron grey base with yellow and white text colour scheme has been retained, navigation and functionality have been improved considerably.

    Finding events and markets is quick and easy, with all menus and navigation being very intuitive, with graphical icons helping to distinguish each sport. A nice touch is the option to sort events by time window, with 1h, 3h, and 24h options provided – very helpful if you’re looking to bet in-play.

    The other thing that users will like is the fact there are no annoying offers or distractions on the page. The promotions are clearly visible in the top section on a scrolling slider but it does not interfere with the user experience in any way. All in all, a beautiful and really well thought out site for the punter.

    Does Energy Bet offer competitive odds or the best odds in a certain sport?

    Energy Bet have a very good offer on football. When comparing their odds on soccer compared to some of the bigger uk bookmakers we found that they quite often had prices that were anywhere between 4% – 8% higher. This is a big difference. The other thing about their football betting offer is that it has a wide selection of markets.

    Notably EnergyBet does have special ‘Energised Odds’ – special enhanced odds on a specific bet each day. Simply click on the special promo slider at the top of the page to go straight to them.

    How good is the market coverage and selection of bets on Energy Bet?

    The site has a truly excellent offer in terms of market coverage. It’s fairly obvious EnergyBet appreciate football, given they are the Official In Stadia Betting Partner of Millwall FC and Official Betting Partner of Leyton Orient FC. In the past they have also sponsored Aston Villa FC – so its no surprise their football odds are so competitive.

    From a markets perspective they have a really varied offer with football betting available from no less than 62 countries. Those countries provide nearly 200 leagues to place bets on. For the football punter it gives a wide range of potential bets.

    For major leagues you will see up to 150 markets in each match. To take it further, some of the markets they have are not available on other sports betting sites.

    Some of the more exotic markets they offer include: Team 1 specials, Team 2 specials and time intervals where they have a wide range of In-play bets and offers for both the home and away teams.

    How good is In Play betting on Energy Bet?

    An exceptional interface for In-play punters, although it takes four clicks (more than the standard) to find an actual market. This hides how good the functionality is and the speed with which you can get to that market.

    As a test it took us 8 seconds to find the sport, event, league, game and market we wanted to bet on. Once you reach an event then viewing the markets is really easy with drop down arrows opening each section. The layout of odds is crystal clear with white text on a grey background box which sits on a darker background. This colour scheme makes it so easy to view.

    What selection of bonuses and re-occurring promotions does Energy Bet have?

    With such a great site you would expect the promotions to match this. However, the promotions at the time we undertook our review were limited to a traditional acca insurance offer, and daily enhanced odds.

    Undoubtably, this is a weak point at present for EnergyBet but make sure to check back as we constantly update the review.

    How easy is it to deposit and withdraw funds with an Energy Bet account?

    EnergyBet offer a wide range of payment options which are displayed in the footer of the website. They accept a number of payment options including credit and debit cards, e-wallets, pre-paid cards as well as bank transfers.

    How friendly and fast is the Energy Bet customer service and live chat service?

    It’s easy to see why EnergyBet have won an award for their customer service. Live Chat was answered quickly, and the representative was both friendly and knew their stuff.

    One of the key things about online sports betting is customer support.

    EnergyBet Customer Service is available from Monday to Friday 9:00-00:00 CET and during the weekend 13:00-21:00 CET. With many sportsbooks offering a full 24/7 customer service operation, this is an area that EnergyBet will need to look at.

    Can you trust Energy Bet?

    There are several things that prove you can trust EnergyBet.

    Firstly, they are based in a European Union country (Malta).

    Secondly, they are licensed by both the Malta Gaming Authority (MGA) and the UK Gambling Commission (UKGC) – two of the strictest regulators in the world.

    Thirdly, they are run by the same company behind EnergyCasino, which has been operating since way back in 2013 – so they have a checkable history.

    Fourthly, they are partnered with well-known football clubs (no club wants to be associated with shady operators).

    And, finally, they have a great reputation in forums.

    FREQUENTLY ASKED QUESTIONS

    I want to block my account for some time. What should I do?

    You can easily block your account for a period of 24 hours, 1 week, 1 month, or 3 months. To do so, please go to the 'Responsible gaming' section, on the EnergyBet site and select "Self-exclude for a definite period of time", choose for how long would you like to keep your account blocked and just confirm your decision by clicking the "block my account" button. Please also remember that you can contact us via Live Chat or by sending an e-mail
    to support@energybet.com at any time. Their advisers will be pleased to guide you through every action you want to take or they can simply block your account for you at your request.

    How long does it take my deposit to be available in my account?

    For most payment methods your deposit will be approved instantly. In case of bank transfer this can take from 3 up to 7 days to be received from the bank.

    Is there a weekly limit on how much I can deposit into my website account using my credit card?

    No weekly deposit limit applies unless it is activated by the user in the Responsible Gaming section.

    What is a CVV code?

    CVV is an acronym for “Card Verification Value”. This code is required as a security measure when making international telephone purchases and internet payments by credit card. This code consists of three digits and can be found on the back of your credit card.

    What is the minimum Bet?

    The minimum bet varies by currency. Some examples of minimum stakes offered are: PLN 1, EUR 0.50, GBP 0.50, USD 0.50, CZK 10, HUF 100, SEK 5.

    What happens to my single or multiple bet if one or more of my selections does not take part?

    If any of your selections do not take part in an event, these are deemed Void and shown on your bet confirmation in your account History. The following rules will apply: for Singles your stake will be refunded, for Multiples the bet will stand and be settled on the remaining selections (for instance, if you placed a Treble and one selection is declared a Void, the bet will be settled on the remaining two selections as a Double).

    What is a "Banker" bet?

    BANKERS is a betting option only available with System bets. If you are very confident about your prediction of a particular event within your coupon, you can mark that event as a sure thing/hot-tip (highlighted below in red). If your Banker prediction is correct and the corresponding System bet criteria is met, you win the bet. If the Banker is incorrect or the System Bet criteria is not met, you lose the bet.

    The winnings on a Banker System bet depends on the odds and the number of correct predictions.

    For example, 2/4 SYSTEM BET + BANKER:

    Event - Combinations

    A - A x B x Banker

    B - A x C x Banker

    C - A x D x Banker

    D - B x C x Banker / B x D x Banker / C x D x Banker

    How do American odds work?

    American odds - American odds can be positive or negative. The system is much more complex. Depending on whether they are positive or negative, the odds will refer to two different things: positive odds show the profits for a stake of 100, whereas negative odds show how much you must stake in order to make a profit of 100. For example: You want to bet on the match Nancy - Nice with the following odds: Nice winner -200, Draw +275, Nancy winner +500. You stake €20 on Nice winning the match, you win: 20 x (1 + 100/200) = €30. Your profit will be: 20 x 100/200 = €10.

    How does the Half Time/ Full Time bet work?

    Halftime/Fulltime bets - You place a wager on the result of a match at halftime and fulltime. For example, in a football game between Team A and Team B, a player may bet on the draw (X) for the first half of the game but decides to bet on Team B to be the final winner of game (2). In this case, the user will select X/2 for Halftime/Fulltime bet, enjoying higher odds.

    How long will it take for my bet to be settled?

    EnergyBet always aim to settle bets as quickly as possible. However, some events require the official confirmation of the result before settlement can take place, which may cause a slight delay. We work hard to try settling all bets within an hour of the event finishing and In-Play bets during the event, where the result is available.

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    author

    Alex Miller

    Alex Miller is a former expert in the online sports betting industry. He has spent more than a decade as a trader in sports betting. His experience makes him the best in giving advice to bettors.

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    EnergyBet GENERAL INFO

    Website URLwww.energybet.com
    Founded2016
    Platforms
    ProductsSportsbook, Casino and Live Casino

    EnergyBet Customer Service

    Customer Service HoursMonday to Friday 9:00-00:00 CET weekends 13:00-21:00 CET
    Telephone Number+44 791 878 5604
    Emailsupport@energybet.com
    Live ChatAvailable
    AddressSuite 109, Level 4, Sir William Reid Street, Gzira, GRZ1033, Malta

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