Having set up their digital presence way back in 1997, MarathonBet are one of the oldest ‘new’ bookmakers around yet still somehow manage to fall under the radar of many punters. They are on most odds comparison sites and have a well-earned reputation for good service, a logical but cluttered website and a strong introductory offer. However, one potential drawback for customers is that the promotions page here is very hard to find. You need to find an icon at the left hand side of the page marked as ‘Services’ and a Bonus option will flag up, a strange approach but a free £20 bet awaits new punters who manage to find it!
Deposit & Withdrawals
Only a few deposit methods are available at MarathonBet and the omission of PayPal is somewhat jarring. Still, only the most obscure of eWallets are left out and you get all the main players – Skrill, Neteller and PaySafeCard. Of course, there is the option to use bank transfers or any of the major debit or credit cards so while other bookmakers’ lists may be wider, MarathonBet should have covered everything you could possibly need.
A full set of customer service options are here but once again they are not easy to find. The live chat button is quite prominent at the top of the home page however. Beyond that you have to click on that services button again and this gives you two options: the help facility lists a very comprehensive set of FAQs while the contact button reveals a telephone number and an e-mail. They’re not easy to locate but the live chat is relatively simple to find and will be the quickest way to answer any problems.
For customers in the UK, Marathonbet licensed and regulated by the Gambling Commission, Licence Number 38762