General Information
Having set up their digital presence way back in 1997, MarathonBet are one of the oldest ‘new’ bookmakers around yet still somehow manage to fall under the radar of many punters. They are on most odds comparison sites and have a well-earned reputation for good service, a logical but cluttered website and a strong introductory offer. However, one potential drawback for customers is that the promotions page here is very hard to find. You need to find an icon at the left hand side of the page marked as ‘Services’ and a Bonus option will flag up, a strange approach but a free £20 bet awaits new punters who manage to find it!
Deposit & Withdrawals
Only a few deposit methods are available at MarathonBet and the omission of PayPal is somewhat jarring. Still, only the most obscure of eWallets are left out and you get all the main players – Skrill, Neteller and PaySafeCard. Of course, there is the option to use bank transfers or any of the major debit or credit cards so while other bookmakers’ lists may be wider, MarathonBet should have covered everything you could possibly need. On our site you will also find information about MarathonBet bonus and MarathonBet mobile app.
Customer Service
A full set of customer service options are here but once again they are not easy to find. The live chat button is quite prominent at the top of the home page however. Beyond that you have to click on that services button again and this gives you two options: the help facility lists a very comprehensive set of FAQs while the contact button reveals a telephone number and an e-mail. They’re not easy to locate but the live chat is relatively simple to find and will be the quickest way to answer any problems.
License Information
For customers in the UK, Marathonbet licensed and regulated by the Gambling Commission, Licence Number 38762
Nika Skrjanec
01 December 2023
Comment from uk.trustpilot.com
Hello! I report scam report , I have open account back 2022 , make 8000€ deposits losing all, then I do comeback this year october, make profit run to 12950€ with 1800 € deposit.They blocked my account and after three weeks verification process . After delaying verification they , just retun my deposit so I didnt get any winnings so 3150 profits scam me, I luckly have all my bets screenshot, but still figure out finding legal help, becouse with cucarao licence is difficult to find good legal help,... so be aware DEPOSIT ONLY SITEhere is there msg I will make video that everybody can see my bets on most popular eventsThis is there end msg: Dear N..., Thank you for choosing Marathonbet.After a detailed investigation, we have taken the decision to close your account, as we have reasons to believe that it was not being used for genuine betting purposes.In accordance with our rules, the commission fees we have paid to process funds will be deducted from the remaining balance on your account.All winnings on your account will be cancelled.The withdrawal of your remaining account balance will be made to the payment method you have registered on your account.Please do not create any more accounts, as these will be closed upon identification.We consider this matter closed and will not engage in further correspondence with you regarding the account closure. Please note: This e-mail was sent from a notification-only address that cannot accept any incoming e-mail. Please do not reply to this message. Kind regards,Gergana
Hello! I report scam report , I have open account back 2022 , make 8000€ deposits losing all, then I do comeback this year october, make profit run to 12950€ with 1800 € deposit.They blocked my account and after three weeks verification process . After delaying verification they , just retun my deposit so I didnt get any winnings so 3150 profits scam me, I luckly have all my bets screenshot, but still figure out finding legal help, becouse with cucarao licence is difficult to find good legal help,… so be aware DEPOSIT ONLY SITEhere is there msg I will make video that everybody can see my bets on most popular eventsThis is there end msg: Dear N…, Thank you for choosing Marathonbet.After a detailed investigation, we have taken the decision to close your account, as we have reasons to believe that it was not being used for genuine betting purposes.In accordance with our rules, the commission fees we have paid to process funds will be deducted from the remaining balance on your account.All winnings on your account will be cancelled.The withdrawal of your remaining account balance will be made to the payment method you have registered on your account.Please do not create any more accounts, as these will be closed upon identification.We consider this matter closed and will not engage in further correspondence with you regarding the account closure. Please note: This e-mail was sent from a notification-only address that cannot accept any incoming e-mail. Please do not reply to this message. Kind regards,Gergana