BetSafe Review

Betsafe have been offering online gaming for 10 years and have over 1 million customers. Marketing themselves as the “cool kids in gaming,” they offer everything you would expect at an online sports betting site but with a few surprises thrown in. One of these is that, as the official betting partner for Manchester City, they bring some interesting ongoing promotions themed on the Etihad Stadium club.

Deposit & Withdrawals

Most deposit methods available at Betsafe, although the omission of Paypal seems somewhat jarring. The cash out facility works differently too, allowing customers to cash out a certain amount before the bet has been settled, depending on the current situation in the event you have chosen to bet on. Betsafe has offers support via email, telephone and live chat, with a great FAQ section that is simple to use and offers answers to the most popular questions that customers ask. It is one of the best companies we have dealt with from a customer care perspective.

Customer service

Betsafe has offers support via email, telephone and live chat, with a great FAQ section that is simple to use and offers answers to the most popular questions that customers ask. It is one of the best companies we have dealt with from a customer care perspective.

License information

For customers in the UK, Bet365 licensed and regulated by the Gambling Commission

Betsafe offers its odds in UK, European and US formats which are easy to read. Their overall betting margin hovers around 4.8%, but notably rises to 5.1% for football bets and an impressive 5.5% on their ice hockey book. The minimum stake allowed is 10p while the maximum fluctuates somewhat based on both the sport book chosen and the type of bet placed.

Betting limits

There are stringent maximum winnings limits, set at £12,500 per bet, £25,000 per day and £50,000 per week with no exceptions. Obviously the lack of horse racing and greyhound books will impact many customers, as will the complete lack of live streaming. However, Betsafe offers an outstanding virtual market feature, customers able to choose between virtual games of football, tennis, basketball, horse classics and dog racing. A handy tab lets you choose between single bets, combined (accumulator) and multiples, while a vast array of statistics are also only a click away on any fixture. Betsafe’s easy to navigate website has the live schedule is located on the main screen and is very useful, a quick glance is all that is needed to see what in-play events are due to take place.

Types of bets

Betsafe offer a whole range of bets across all sports including: singles, multiples, combo bets, as well as live in play.

Sport coverage

Unlike most online betting sites however, this is not always available and is only offered for the Premier League, French Ligue 1, German Supercup, Spanish Supercopa, Dutch Eredivisie, Swedish Allsvenskan, Finnish Veikkausliiga and Norwegian Tippeligaen. Cash out is available for match winner (1X2), full time totals (over/under), half time totals (over/under), half time result (1X2), half time/full time and correct score markets, but is not permitted on bets placed with free bets or risk free bets, Combi-bets or system bets.

In-play experience

A handy tab lets you choose between single bets, combined (accumulator) and multiples, while a vast array of statistics are also only a click away on any fixture. Betsafe’s easy to navigate website has the live schedule is located on the main screen and is very useful, a quick glance is all that is needed to see what in-play events are due to take place.

Live streaming

The live stream is only available for Betsafe customers who are logged in and have placed a bet of at least a minimum stake of €0.10 (or the equivalent amount in another currency) We think it is worth having an account with Betsafe just so you can watch your favorite sports on the go from their excellent mobile app.

A really nice layout with a black, grey, red and white layout on the main page. They have a main menu at the top of the page with a sub menu under this. Like many sportsbooks you have the left side menu with all the sports listed showing number of markets for each sport. This is an excellent layout and promotions are available to view from the sub menu.

Page load times for the main page and sub pages are very good and the overall look of the home page is simple yet classy.

One of the great things we like about the Betsafe site is that if you are searching for anything on the site then just go straight to the footer section. Here you will find links to anything you need: FAQ’s, terms and conditions, payment methods and links to live chat.

On the very right side of the footer you also have access to all of their social media channels including an excellent You Tube channel and some very cool videos.

Their overall betting margin runs at 4.8% which for a modern day sportsbook is pretty competitive. Margins on Football are a little high at 5.1% but we have seen much worse with other bookmakers. Where they do stack up as competitive is on Tennis at 4.6% and on American Football where they have a really competitive margin at just 4.1%

For horse racing punters their is a very competitive range of odds on UK, Irish, American, French, South African, Australian and Indian racing.

Their horse racing odds are drawn from the sister company site Racebets who are a specialist horse racing “only” betting site.

They also offer NRNB (Non Runner No Bet) on major race meetings like the Cheltenham Festival and Aintree’s Grand National meeting in April.

Overall their odds offer is strong and, as part of the Betsson group this is not surprising.

Betsafe provide many sports to bet on and overall market coverage is very strong on Football and Horse Racing. At any one time you are likely to see between 16,000 to 20,000 markets on football.

Their horse racing coverage is also very strong as they seem to have merged their sister company Racebets into the sportsbook platform.

E-sports is also strongly supported and the main sports from the United States (American Football and Basketball) always have a deep market coverage.

In terms of page loading we did find the In-play interface a little slow to load, especially when their are a large number of football markets that are In-play and live.

It is a minor issue but may affect some punters view of the site. Apart from the traditional In-play markets, Betsafe also provide a “special” markets section as well as Asian “minute” markets (something new)

The interface itself once inside an event is good on the eye and all markets and prices are laid out clearly. As mentioned, we have seen a number of people mention slow load time so this is something to be aware of.

The bonus and promotion selection on sportsbook is limited with Betsafe, with only their 100% matched bonus up to €30 available.

Deposits and withdrawals are straightforward with a wide range of options available. Of course the deposit and withdrawal times depend on the payment method being used but here is some more information on this point.

All of the deposit options offered by Betsafe (Visa, MasterCard, Maestro, Entropay, Neteller, Skrill, Citadel, Paysafe Card, Visa Electron and Bank Transfer) all have immediate deposits.

For withdrawals, cards take 2-5 days whilst e-wallets are instant.

Brilliant live chat service and the customer service reps we have dealt with when using some of our test questions have been very good from the main knowledge perspective and also in terms of courtesy.

The chat service seems very quick and our chats were all answered within 30 seconds which is perfectly acceptable.

Being part of the very large and Betsson group you can definitely feel at ease using Betsafe. They are of course licensed under the UK Gambling Commission and also hold licenses in Ireland, Malta and Alderney.

Their use of 256 bit SSL technology insures all personal and financial data is totally secure.