- Website and app very customer friendly
- “Bet 10, Get 30” deal representing a very tasty 200% boost on first bets
- “No Bullshit Betting” offers a more simplistic route and avoids the pages and pages of promotions
- No odds offered on horse racing or greyhound racing
- Lack of deposits methonds
- Minimum withdrawal amount is £20
- How easy to the eye is the Betsafe website?
- 2. Does Betsafe offer competitive odds or the best odds in a certain sport?
- How good is the market coverage and selection of bets on Betsafe?
- How good is In-Play betting on Betsafe?
- What selection of bonuses and re-occuring promotions does Betsafe have?
- How easy is it to deposit and withdraw funds with a Betsafe account?
- How friendly and fast is the Betsafe customer service and live chat service?
- Can you trust Betsafe?
Latest customer reviews
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Tuesday 30. May 2017
Tuesday 30. May 2017
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frequently asked questions
Do you offer any first deposit bonus?
You may have several offers according to the product you are interested in. You can activate your chosen bonus directly from your account under the Bonuses > Available bonuses straight after you have made your first deposit. For more information and the Terms & Conditions of each offer, you can check the special Betsafe promotions page.
What is a Free Bet in the Betsafe Sportsbook?
A Free Bet entitles you to place a bet at their expense. You can place a bet without the use of your real money, and if you lose, the bonus stake is not refunded. If you win, however, only the net winnings will be added to your account. The winnings (net winnings) need to be wagered before being available to withdraw.
Are my deposited funds safe with Betsafe?
Yes, all customers’ deposits are held in bank accounts with regulated, tier-1 financial institutions. Tier-1 is the core measure of a bank and it’s financial strength from a regulator’s point of view.
Can I pay with Bitcoin?
Bitcoin is not accepted as a payment method at Betsafe, this may change in the future. For deposit methods please check their help section and go to deposits and withdrawals.
Which currencies can I bet in?
The available currencies include: Bulgarian Lev [BGN], Euro [EUR], Norwegian Kroner [NOK], Polish Zloty [PLN], British Pounds [GBP], Swedish Kroner [SEK] and United States Dollars [USD].
How do I change the way in which my odds are displayed?
You have three different ways in which you can view odds on the Betsafe site. You can view your bet odds on your computer in: Decimal, Fractional and American.
You can easily change how odds are displayed by simply going to the Sportsbook or In-Play tabs and then, on the right side under your bet slip, you will see the option to change “Odds Format”.
What does "Safe Bet" meaan on the Sportsbook?
A Safe Bet entitles you to place a bet while eliminating the risk of losing your stake. You start by placing a bet with your real funds. If you win, you keep your winnings as usual. If you lose, we’ll refund your stake with real money into your account. Winnings (net winnings) need to be wagered before being available to withdraw. So no matter the outcome, your stake is always available for withdrawal once your bet is settled.
To claim your Safe Bet, find and select any pre-match or live market you wish to bet on, which has minimum odds of 1/2 (1.50). Once you select this market, the bet slip loads on the right hand side with your preferred selection. To confirm your Safe Bet, tick the box stated ‘Safe Bet’ found in the bet slip and place your bet.
Technical safety? How does Betsafe protect my personal data?
There are many aspects of technical safety, below you can find a few major precautions that have been established by Betsafe:
Physical safety – Their servers are placed in highly protected premises, where all employees have been security cleared. Security breach protection – Their servers are protected by complex and verified firewall systems.
Data integrity – All sensitive communication between your browser and the website servers are encrypted
How do you store my personal information?
Betsafe uses the latest security measures. All transactions containing sensitive information between your browser and their servers are encrypted. If you choose to store credit card information in their database, it will be encrypted as well.
What is Head to Head horse racing betting?
Head to Head (H2H) races are bookmaker bets, which use fixed odds betting. In a head to head race, each runner’s performance is evaluated against ONE other runner from the same race. This evaluation is done for every possible combination of two horses in the race.
Example: There are three runners, A – B – C racing against each other. We estimate the following probabilities:
A beats B
A beats C
B beats C
The estimated probabilities of each horse are then added up to get the final probability of each horse winning the race.
The two selected horses must run the race, whoever finishes ahead of the other is the winner. If one selection is deemed a non-runner, bets will be void and refunded. Should both horses start the race and one selection is later disqualified, the horse who finishes the race is the winner and the disqualified horse marked as the loser, with stake not returned.
How easy to the eye is the Betsafe website?
A really nice layout with a black, grey, red and white layout on the main page. They have a main menu at the top of the page with a sub menu under this. Like many sportsbooks you have the left side menu with all the sports listed showing number of markets for each sport. This is an excellent layout and promotions are available to view from the sub menu.
Page load times for the main page and sub pages are very good and the overall look of the home page is simple yet classy.
One of the great things we like about the web site is that if you are searching for anything on the site then just go straight to the footer section. Here you will find links to anything you need: FAQ’s, terms and conditions, payment methods and links to live chat.
On the very right side of the footer you also have access to all of their social media channels including an excellent You Tube channel and some very cool videos.
2. Does Betsafe offer competitive odds or the best odds in a certain sport?
Their overall betting margin runs at 4.8% which for a modern day sportsbook is pretty competitive. Margins on Football are a little high at 5.1% but we have seen much worse with other bookmakers. Where they do stack up as competitive is on Tennis at 4.6% and on American Football where they have a really competitive margin at just 4.1%
For horse racing punters their is a very competitive range of odds on UK, Irish, American, French, South African, Australian and Indian racing.
Their horse racing odds are drawn from the sister company site Racebets who are a specialist horse racing “only” betting site.
They also offer NRNB (Non Runner No Bet) on major race meetings like the Cheltenham Festival and Aintree’s Grand National meeting in April.
Overall their odds offer is strong and, as part of the Betsson group this is not surprising.
How good is the market coverage and selection of bets on Betsafe?
Betsafe provide many sports to bet on and overall market coverage is very strong on Football and Horse Racing. At any one time you are likely to see between 16,000 to 20,000 markets on football.
Their horse racing coverage is also very strong as they seem to have merged their sister company Racebets into the sportsbook platform.
E-sports is also strongly supported and the main sports from the United States (American Football and Basketball) always have a deep market coverage.
How good is In-Play betting on Betsafe?
In terms of page loading we did find the In-play interface a little slow to load, especially when their are a large number of football markets that are In-play and live.
It is a minor issue but may affect some punters view of the site. Apart from the traditional In-play markets, Betsafe also provide a “special” markets section as well as Asian “minute” markets (something new)
The interface itself once inside an event is good on the eye and all markets and prices are laid out clearly. As mentioned, we have seen a number of people mention slow load time so this is something to be aware of.
What selection of bonuses and re-occuring promotions does Betsafe have?
The bonus and promotion selection on sportsbook is limited , with only their 100% matched bonus up to €30 available.
How easy is it to deposit and withdraw funds with a Betsafe account?
Deposits and withdrawals are straightforward with a wide range of options available. Of course the deposit and withdrawal times depend on the payment method being used but here is some more information on this point.
All of the deposit options offered : (Visa, MasterCard, Maestro, Entropay, Neteller, Skrill, Citadel, Paysafe Card, Visa Electron and Bank Transfer) all have immediate deposits.
For withdrawals, cards take 2-5 days whilst e-wallets are instant.
How friendly and fast is the Betsafe customer service and live chat service?
Brilliant live chat service and the customer service reps we have dealt with when using some of our test questions have been very good from the main knowledge perspective and also in terms of courtesy.
The chat service seems very quick and our chats were all answered within 30 seconds which is perfectly acceptable.
Can you trust Betsafe?
Being part of the very large and Betsson group you can definitely feel at ease using Betsafe. They are of course licensed under the UK Gambling Commission and also hold licenses in Ireland, Malta and Alderney.
Their use of 256 bit SSL technology insures all personal and financial data is totally secure.
Betsafe have been offering online gaming for 10 years and have over 1 million customers. Marketing themselves as the “cool kids in gaming,” they offer everything you would expect at an online sports betting site but with a few surprises thrown in. One of these is that, as the official betting partner for Manchester City, they bring some interesting ongoing promotions themed on the Etihad Stadium club.
Deposit & Withdrawals
Most deposit methods available at Betsafe, although the omission of Paypal seems somewhat jarring. The cash out facility works differently too, allowing customers to cash out a certain amount before the bet has been settled, depending on the current situation in the event you have chosen to bet on. Betsafe has offers support via email, telephone and live chat, with a great FAQ section that is simple to use and offers answers to the most popular questions that customers ask. It is one of the best companies we have dealt with from a customer care perspective.
Betsafe has offers support via email, telephone and live chat, with a great FAQ section that is simple to use and offers answers to the most popular questions that customers ask. It is one of the best companies we have dealt with from a customer care perspective.
For customers in the UK, Bet365 licensed and regulated by the Gambling Commission
Betsafe betting experience
Odds format & betting margin
Betsafe offers its odds in UK, European and US formats which are easy to read. Their overall betting margin hovers around 4.8%, but notably rises to 5.1% for football bets and an impressive 5.5% on their ice hockey book. The minimum stake allowed is 10p while the maximum fluctuates somewhat based on both the sport book chosen and the type of bet placed.
There are stringent maximum winnings limits, set at £12,500 per bet, £25,000 per day and £50,000 per week with no exceptions. Obviously the lack of horse racing and greyhound books will impact many customers, as will the complete lack of live streaming. However, the operator offers an outstanding virtual market feature, customers able to choose between virtual games of football, tennis, basketball, horse classics and dog racing. A handy tab lets you choose between single bets, combined (accumulator) and multiples, while a vast array of statistics are also only a click away on any fixture. Betsafe’s easy to navigate website has the live schedule is located on the main screen and is very useful, a quick glance is all that is needed to see what in-play events are due to take place.
Types of bets
Betsafe offer a whole range of bets across all sports including: singles, multiples, combo bets, as well as live in play.
Unlike most online betting sites however, this is not always available and is only offered for the Premier League, French Ligue 1, German Supercup, Spanish Supercopa, Dutch Eredivisie, Swedish Allsvenskan, Finnish Veikkausliiga and Norwegian Tippeligaen. Cash out is available for match winner (1X2), full time totals (over/under), half time totals (over/under), half time result (1X2), half time/full time and correct score markets, but is not permitted on bets placed with free bets or risk free bets, Combi-bets or system bets.
A handy tab lets you choose between single bets, combined (accumulator) and multiples, while a vast array of statistics are also only a click away on any fixture. Betsafe’s easy to navigate website has the live schedule is located on the main screen and is very useful, a quick glance is all that is needed to see what in-play events are due to take place.
The live stream is only available for Betsafe customers who are logged in and have placed a bet of at least a minimum stake of €0.10 (or the equivalent amount in another currency) We think it is worth having an account with Betsafe just so you can watch your favorite sports on the go from their excellent mobile app.
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Website URL: betsafe.com
Products: Sportsbook, Casino, Poker