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Mobilebet logo

Mobilebet Review

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4 / 5

4.0 rating

Editor Score

3 / 5

3.0 rating

Players Score

4 / 5

4.0 rating

Overall Score

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Mobilebet Review Details

4.0 rating
4 / 5 Editor Score
Editor Score Players Score

Editor Score

4.0 rating
4 / 5
Usability
4 / 5
Odds
4 / 5
Live Betting
4 / 5
Bonuses & Promotions
3 / 5
Bets Selection
4 / 5
Mobile App
3 / 5

Players Score

3.0 rating
3 / 5
Usability
3 / 5
Odds
3 / 5
Live Betting
3 / 5
Bonuses & Promotions
3 / 5
Bets Selection
3 / 5
Mobile App
2 / 5

Mobilebet FACTS

Pros Cons
  • Clean looking website with easy access to bets
  • Range of sports is substantial in terms of the market
  • Offers and competitions for existing customers, not just new ones
  • Not up to speed with their competitors
  • Despite the cleanliness of the website, it looks as though it’s from 2006
  • More obscure choices of betting in-play are not included

Mobilebet SERVICES

Cash Out
Live Betting
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24/7 Support
Sign Up Bonus
High Odds
High Limits
Mobile App
Poker
Bingo
Casino
Fast Withdrawal

Mobilebet PLAYER REVIEWS (186)

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Susanna

08 May 2023

Comment from uk.trustpilot.com

1.0 rating
1 / 5

I have same problem with mobilebet.com as user below. I from Italy but live on Finland. They blocked my account with any reasons. My passport was accepted. After it they blocked my account permanently without any reasons. I sent them again needed documents as passport, selfie, bank statement and credit card confirmation but they dont want accept orginal documents. I think that it is scam and dont want withdrawl any money and my deposit. They still do a lot of problems, it is very poor bookie which dont want help me. Dear users, please dont use mobilebet.com, it is scam. You can see that nowdays they have a lot of problems with their financial.

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JACOB LEE

14 April 2023

Comment from uk.trustpilot.com

1.0 rating
1 / 5

Scam site. I am English on annual leave in Finland. I created an account, won money, and they suspended my account. I am now in a battle to try and get my deposit back as I know they will not open my account and let me withdraw the money I won from them. They said in the live chat that because I am not a Finnish resident that I am not allowed to play in their casino! I think that they let people open accounts, deposit their money, let you think you have won and then shut the account whilst their 'security' department investigate. I will be complaining about the service as it is poor and I expect a standard response such as below-I can see that you had a bad experience on our site and would appreciate it if you could contact us on either Live Chat or by email so that we can look into this and assist you further.You can contact us on the following platforms:Live Chat from 10:00 to 21.00 CETEmail xxxxxxxxxxx.c o mVery poor and I will fight my battle to get the deposit back that I put into their website.

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Siv Cathrin Nygård Skavøy

14 November 2022

Comment from uk.trustpilot.com

1.0 rating
1 / 5

Hello! This is a side or one company you have to stay far away from. Comeongroup! They're stealing your money, I made myself a new page here. Won a good chunk of money, also I don't get it out. They closed my account for no reason. They don't respond properly by mail either, I strongly advise you to stay far away from this page here. Spend your money on something else! This is a scam.....

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General Information

MobileBet are relatively new to the betting world, having formed as recently as 2009. They are based in Malta, and were given their license to operate as a betting company during the summer of 2015. They are part of the Co-Gaming Limited family of betting websites, and MobileBet’s offerings include a casino that has around 450 slots and games ranging from the usual favourites roulette and poker, to creative slot games such as Cyrus the Virus, Starburst and Immortal Romance.

Deposit & Withdrawals

MobileBet have made sure they offer the typical range of payment methods, with Debit/Credit cards the man port of call. They do offer bank transfer, so EntroPay, Neteller and Skrill are all included. Currencies range from GBP and EUR, through to NOK (Norwegian Krone) and SEK (Swedish Krona). Unsurprisingly, they are popular not only in the United Kingdom, but also Scandinavia. £4,000 is the withdrawal limit per transaction, and the fourth of those and beyond will incur a £4 cost. On our site you will also find information about MobileBet bonus and MobileBet mobile app.

Customer Service

MobileBet do not make it clear on their front page how to access their customer service options. Their original page prior to entering the site, which include a promotional offer, has a link to the live chat on the right-hand side, but not an FAQ. A quick Google search tells you that you can access their help page by simply adding ‘support’ to the website address. Live Chat and email is included, though these only run from around 8-9am to 9-9.30pm every day. They do not have telephone contact details, which means there is no way of actually speaking with one of their employees.

License Information

For customers in the UK, Mobilebet licensed and regulated by the Gambling Commission

Odds format & betting margin

On the mobile bet site you have a selection of fractional,decimal or american odds.

Betting limits

Mobilebet have a maximum for winnings to any customer on any day for bets placed on this website. This is £100,000 or equivalent.

Types of bets

Mobilebet accept all standard types of bets including singles, multiples and combination bets.

Sport coverage

It is worth noting that MobileBet, being a new company compared to some of their longer-established rivals, have a selection of bets to match any of them. They offer a comprehensive amount of sports, including all the major ones such as football, tennis, rugby, and NBA, but also Aussie Rules and esports betting. This is good to see, considering they are trying to compete with some companies with years more experience. As a whole, you may get better odds on some markets elsewhere, but not by a considerable margin.

In-play experience

Again, the more popular sections of a market, such as football, are just as good as most of their rivals, though there can be a lack of particularly obscure bets in their in-play, for the more extroverted online better. With other areas of a particular sport, for example football, they do offer in-play on games such as those in the Philippines, which is good as it is such an obscure market, but only the very basic offers. These are usually Score, Odd/Even and Over/Under, rather than goalscorers, minutes of goals, number of corners or cards.

Live streaming

No live streaming available at present

How easy to the eye is the Mobilebet website?

The Mobilebet site is very easy on the eye and they have made the welcome page interface very basic. This is a good thing as it makes it very easy to find the sport you wish to bet on. We did find that pages take a little time to load which could be frustrating for some users.

The colour scjeme of the site is excellent, using a black, dark grey and lime green scheme to enhance the userbility of the whole site.

When you reach the home page you have a single main menu with just 5 options so nothing confusing here. Also the top section clearly displays the main welcome bonus which is a 200% matched deposit bonuses well as a clear green question mark (?) making it very easy to get to the help section.

When we look at the main page it uses the three column approach. The left column holds upcoming events and not a list of sports like many other sites

The middle section is where Mobilebet really have it right. You have a scrolling horizontal sports menu which has the name of the sport as well as a big coloured icon to clearly show which sports are available to bet on. This bar can be scrolled by just clicking a left or right arrow.

The right hand side of the page holdes the betslip.

That is it, a really nicely laid out page that just does what it is supposed to do.

In terms of additional content like a blog or tips or data analysis, then this is where Mobilebet are very weak as their is nothing like this to help punters/bettors with their picks.

Does Mobilebet offer competitive odds or the best odds in a certain sport?

The average betting margin across sports at Mobilebet is not too bad at 5.1%. There is certainly room for improvement, especially in the margin they have for tennis betting which runs at an average of 7.2% which is not competitive compared to other sportsbooks and online bookmakers.

Where they do offer real value is on football betting. Mobilebet are clearly a bookmaker that focus on providing a good football betting service to their customers and this is backed up by an average margin of just 4.2% which would be in the top 1/3 of all bookmakers we have reviewed.

If you are a fan of American sports like Basketball, Baseball and American Football then these are also pretty competitive with margins for each one coming in at under five per cent.

How good is the market coverage and selection of bets on Mobilebet?

As we mentioned in the odds section, football really is a key sport for them and this is where you will find the largest market coverage.

Looking at the top games in the Premier League and other European leagues, we have seen anywhere between 120 – 150 seperate markets on each game. It is also worth pointing out how easy it is to find markets on Mobilebet.

They have the same horizontal scrolling technology that they use to find sports. So, in an individual match you will have all the markets available at your fingertips with a right to left scroll and a single mouse click.

How good is In Play betting on Mobilebet?

Mobilebet probably have one of the best In-play interfaces we have tested, it follows the main concept of site colour scheme and layout but it is the ease with which you can find a market so quickly in just three clicks.

Click on Live Betting form the main menu and it opens up the events happening right now.
Find the event you wish to bet on and click the total events number that you will see on the right of the event.

Use the horizontal scroll to find which market segment you wish to bet on.

This literally takes just a few seconds. Once inside the market you will see a visual data tab on the right hand side column with all stats that have happened in the event so far. This makes it really easy for In-play punters to get a feel for what has already happened in the event and can give pointers as to possible trends they can bet on In-play.

If we had one thing as a negative, and it is a slight negative, It is that the font size could be larger. Of course modern web browsers allow you to optimise this on your own machine.

What selection of bonuses and re-occurring promotions does Mobilebet have?

As with the betting interface there is nothing flashy in terms of bonuses and promotions. Mobile bet keep it very simple.

You have the main sign up bonus which allows you to deposit £10 and get a £20 bonus (200%) straight off the bat. You also have their daily calendar offers which have a different offer every day of the month, these can be for sports, casino, live casino and live betting.

There is also a loyalty program which allows you to collect points for various gifts, rewards and free bets.

How easy is it to deposit and withdraw funds with an Mobilebet account?

In terms of the payment methods offered it is very easy to deposit and withdraw on Mobilebet with the main credit/debit cards available as well as e-wallet options including Neteller and Skrill as well as other electronic payment providers like Trustly and paysafecard.

There are a coupl eof important points to note regarding fes on deposits and withdrawals with Mobilebet

For deposits, fees vary according to the amount deposited: €0 – €250: 2.5%; €251 – €3000: 0% so you should be aware that a smaller deposit is going to cost you a fee of 2.5%. This would be on top of any fees levied by your payment provider

With withdrawals you have 2 free withdrawals in any 30-day cycle, further withdrawals after this are charged at €5 each and are applied to any withdrawal method.

How friendly and fast is the Mobilebet customer service and live chat service?

Good quality and very quick response (less than 30 seconds) and knowledgeable staff.

Can you trust Mobilebet?

Mobilebet.com is operated by Co-Gaming Limited which is registered under the laws of the European Union member state of Malta. It has registration number C47444 with office address at 3rd Floor, Spinola Park, Triq Mikiel Ang Borg, St. Julians, SPK1000, Malta. Co-Gaming Limited operations are regulated by the Malta Gaming Authority (MGA) under the following licenses: MGA/CL1/619/2009 MGA/CL1/773/2011 MGA/CL1/964/2014 MGA/CL1/877/2013 MGA/CL1/1058/2014 MGA/CL1/1057/2014 MGA/CL1/1094/2015, MGA/CL1/1095/2015 and MGA/CL1/1310/2017.

FREQUENTLY ASKED QUESTIONS

How long does it take to settle my bet?

Their traders always work hard to settle your bets as quickly as possible. Please allow them at least 15 minutes to settle your bet before you contact support with your Bet ID.

How do wagering requirements work?

The bonus Wagering Requirements refer to how many times you need to bet your deposit plus bonus amount before you can withdraw your winnings.

For example, if you deposit €100 and take a 100% bonus with your deposit you have €100 plus €100 in bonus money, so a total of €200. If the wagering requirements are 5 times, you need to bet €200 x 5 = €1000. So let's say your first bet is €50, then you have fullfilled €20/1000 = 5% of the total wagering requirements.

Let's say you won €30 from your bet, so now your balance is €230 :-) Betting with your €30 winnings also contributes to fulfilling the wagering requirements, so all you need to do is continue playing until you reach 100%, and then you can withdraw your money.

Can I request a sport game to bet on?

If you can't find the game you want to bet on, please use use the search function in order to locate it. If it emerges that we do not offer the type of game you were looking for, we have the opportunity to ask Their traders about adding a match/game type.

Just contact Their support agents and provide them with the following information:

Event date and time
Name of the event/league
Teams/players
Bet type

Example:

2015-01-02 - Time 15:45 CET
Barclay's Premier League
Manchester United - Chelsea
Over/under 4.5 goals

What is Best Odds Guaranteed and Non-runner, No Bet

MobileBet only offers 'Best Odds Guaranteed' and 'Non Runner No Bet' on selected horse-racing markets. You can find out which races and markets are included by checking Their newsletters, and the Sportsbook section of Their website.

"Best Odds Guaranteed" ensures that the price of your horse adjusts to the current market, even after your bet is placed.

"Non Runner, No Bet" means that if your backed horse pulls out, your initial stake with be returned in full.

I can't remember my Login details?

If you cannot remember your password, please use the Forgot Password link at the top of the desktop page.

If you have forgotten your username, or if the "Forgot Password" service was not successful, they can still help you. Please contact their customer service and provide the following information:

Name, address, date of birth and phone number.

They will then generate a new password for you as soon as possible. If you're reading this late in the evening, please bear with them for 24 hours. Your new password will arrive in your inbox.

What kind of responsible gaming limits does Mobilebet offer?

Mobilebet offers three different kinds of responsible gaming limits. You can see each one below.

Spending Limits
Deposit Limits
Wager Limits

How long does it take to withdraw my funds?

Their payments team work hard to process your withdrawals within 24h. Often it's even quicker than that!

On desktop, while a withdrawal is in the queue you will see it in your account as "In Progress". It is possible to reverse a withdrawal before it has been sent.

How can I get help to control my gambling?

If you are worried that gaming is affecting your health or the health of someone close to you, please contact the following independent organisations who are professionally trained to help:

www.gamblinghelp.org

www.gamblersanonymous.org/ga/addresses

www.gamblingtherapy.org

What is a free bet and how can I get one?

Free Bet allows you to place a bet at Their expense and keep any winnings deducted by the value of the free bet's stake.

You can look for Free Bet offers in their shop and don’t forget to check your inbox to keep track of all recent promotions! Free Bets can also be a part of for example Welcome Offers for New Customers.

What is the Asian Handicap?

10. What is the Asian Handicap?

Asian handicap is all about giving an advantage to one of the teams, in order to make betting more exciting. It can be one of the trickiest markets to understand, so here is a short but sweet guide to help you out:

Full Goal markets are very logical. Let's say you place a bet on Arsenal to win with a -2 goal Handicap. In this case you need to deduct two goals from Arsenal's score:

- Arsenal wins by 3 or more goals --> after you deduct two goals from the Arsenal score the result is still that Arsenal wins --> your bet wins
- Arsenal wins by 2 goals --> after adjusting for the -2 Handicap the result is a draw --> In this case your stake is refunded
In all other results --> after the Handicap of -2 is applied, the result is that Arsenal loses --> your bet loses

As you can see, for the purpose of correcting your bet, the score is adjusted according to the Handicap that you have chosen for Arsenal.

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author

Alex Miller

Alex Miller is a former expert in the online sports betting industry. He has spent more than a decade as a trader in sports betting. His experience makes him the best in giving advice to bettors.

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Mobilebet GENERAL INFO

Website URL mobilebet.com
Founded 2009
Platforms
Products Sportsbook, In-Play, Live Casino, Casino

Mobilebet Customer Service

Customer Service Hours 12:00-00:00
Telephone Number Not available
Email support@mobilbet.com
Live Chat Available
Address Ground Floor and Level 1 Forth Mansions, Ta Xbiex Seafront TA XBIEX XBX1027

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