General Information
Unibet was founded in 1997 by Anders Strom. They were renamed the Kindred Group in December 2016 and shortly after bought out 32Red, having also previously acquired the online arm of the Stan James operation, solidifying their presence in the United Kingdom. They are registered in Malta, though come from a Nordic background and remain popular and prevalent in Scandinavia.
Deposit & Withdrawals
Unibet’s deposit and withdrawal system follows the standard procedure. Debit and Credit cards will suffice as per usual, alongside money transfer services such as Skrill and Neteller, though you must use one of the other methods prior to either of those two. Unibet rarely has problems with both depositing and withdrawing, though the usual timeframe of two to five days is to be taken into account when expecting money to get to your bank account. On our site you will also find information about Unibet bonus and Unibet mobile app.
Customer Service
Another strong point of Unibet’s online betting outlet is their customer service. Nicely located at the top right side of the website’s header is the help menu, opening up a new tab featuring their FAQ. The ‘Contact Us’ tab is located within that, showing that they deal with telephone, live chat, email and even a helpful link to the Unibet Community forum. All of which are 24/7 in the UK, which is better than some of their competitors who only run until 9pm.
License Information
Customers in the United Kingdom: Unibet is licensed and regulated by the Gambling Commission (licence number 000-045322-R-324275-001)
Mrs Lisa Yould
07 December 2024
Comment from uk.trustpilot.com
Avoid, was willing to try when advertised on the tv but, the slots experience I wanted was not there, new client so went for the bonus crap they give (as you have no choice to take) which really don’t want as you have to wage thousands of pounds to get anything back so what’s the point, but anyway love the slot experience and got to say this one just didn’t give anything no matter what I choose I got nothing back at all, I know it’s not about getting back and it’s the fun but come on to put so much in as a new customer and you don’t get anything at all how’s that going to get new customers, you have to give a little for the customer to stay dipsticks haha
Avoid, was willing to try when advertised on the tv but, the slots experience I wanted was not there, new client so went for the bonus crap they give (as you have no choice to take) which really don’t want as you have to wage thousands of pounds to get anything back so what’s the point, but anyway love the slot experience and got to say this one just didn’t give anything no matter what I choose I got nothing back at all, I know it’s not about getting back and it’s the fun but come on to put so much in as a new customer and you don’t get anything at all how’s that going to get new customers, you have to give a little for the customer to stay dipsticks haha