- Site Navigation Visually appealing and very easy to navigate
- Bore Draw Money Back Get your money back if any game you bet on ends 0-0
- Bet 10 Get 10 Place your first deposit and bet of £10 and get a free £10 bet
- Support, No telephone support available
- How easy to the eye is the 138.com website?
- Does 138.com offer competitive odds or the best odds in a certain sport?
- How good is the market coverage and selection of bets on 138.com?
- How good is In Play betting on 138.com?
- What selection of bonuses and re-occuring promotions does 138.com have?
- How easy is it to deposit and withdraw funds with an 138.com account?
- How friendly and fast is the 138.com customer service and live chat service?
- Can you trust 138.com?
Latest customer reviews
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Thursday 12. April 2018
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frequently asked questions
Can I set daily deposit limits?
Yes, please visit the Responsible Gambling section on the 138.com site for further information
Which deposit methods are accepted?
They accept Visa and MasterCard along with the following e-wallets; Skrill & Neteller
Is there a fee to make a deposit or withdrawal?
Deposits and withdrawals are free with 138.com however your card scheme, e-wallet provider or bank may charge you to move or upload money. Please check with your provider.
How do I place a multiple or accumulator bet on 138.com?
To place an Accumulator bet, choose your desired selections, below your selections you will have multiple bet choices, here you can tick the box of your choice and select a stake.
What are the advantages of betting with 138.com?
138.com aim to give you the ultimate online betting experience. 138.com brings you a wide selection of Events and Markets along with competitive betting odds. They also offer Live Betting on over 25 thousand events each month.
What is cash out?
Cash Out is a sportsbook feature that allows you to take a profit or a loss on your bet before that bet has been settled. Cash Out offers are made in real time and your Cash Out offer will reflect live market prices.
How long does it take to withdraw from my account?
In line with the terms of their Online Gambling Licence and Anti-Money Laundering legislation, they may need to see further identification from you before approving a withdrawal from your account. As soon as you have satisfied these requirements they will process your request as quickly as possible. How quickly the money is available in your account depends on the method of payment used and the banks involved, but clearing will usually take 2-3 days.
What is the minimum for making a deposit?
The current minimum deposit amount on the 138.com site is £10 / €10.
What are the minimum and maximum stakes I can make?
The minimum bet accepted is 0.10p or currency equivalent. The maximum differs between sports, markets and bets. You will see the exact value specified in the field where you enter the stake amount, when placing a bet.
My Freebet has expired, can I have another one?
Freebets are valid for 5 days from issue date. 138.com cannot re-issue if a freebet has expired.
How easy to the eye is the 138.com website?
When you enter the site you are greeted with a splash page with a large background image of the Watford Football club shirt. 138.com are a major sponsor of Watford. On this splash screen you will just select your language and then this will take you to the main site.
The site has a very minimalist look to it. It is a modern design with a primarily white interface with black and red colours used to break up the site into different sections.
The menu structure is very good as it allows you to get to any part of the site quickly. The top menu has the main product offerings. Below the main menu is a dark black band that provides prominet links to support and 24 hour live chat. Then below this you can quickly find Live Betting, Today’s Events and Results.
The main content area is broken into three sections with sports and events on the left, the main odds and betting interface is in the centre and the bet slip can be found on the right.
A nicely designed site that makes navigation very easy
Does 138.com offer competitive odds or the best odds in a certain sport?
Being a major sponsor of a Premier League football club, it is no surprise to see that the football betting offerv from 138.com is very strong.
Their betting margin on football averages out at 3.9% which is very competitive indeed and even their overall margin of 4.9% across all sports is in the top 30% of all online sportsbooks.
Their tennis betting offer is decent with a margin of 5.2% with US sports accounting for the higher margins that they offer, saying that, baseball is very competitive at 4.2%
How good is the market coverage and selection of bets on 138.com?
Again as you would expect, football is a core offer from 138.com. Being a sportsbook established in Asia, you will see that the influence of Asian handicap betting and their football sponsorship interests mean this is a major part of the sportsbook offer.
When writing our review it was the end of the major European football season but still, 138.com were still covering more than 60 countries and leagues with between 80 – 100 markets on each event.
Other specialist competitions like the 2018 World also featured highly with no less than 48 different markets available to bet on.
How good is In Play betting on 138.com?
The In-play betting interface is one of the best ones we have seen online and it is very easy to find an event by using a scrolling horizontal menu which is made up of icons for each sport. This visual element makes it very simple to find the sport you wish to bet on.
Odds are contained within a white and grey background with red and black header sections displaying the sport and market clearly. Nothing flashy here, just a nice simple interface.
The speed of the live interface is also very good with minimal delay when making a transaction. This means that you are more likely to catch the price you want.
What selection of bonuses and re-occuring promotions does 138.com have?
Currently, 138.com have four main offers and these include:
– The £10 welcome offer
After you have deposited into your account you must stake 1 qualifying bet. For example: If you stake £10/€10, you will receive a £10/€10 bonus token.
– 40% Acca boost
Place an accumulator with 4 or more legs on selected leagues this weekend and if it wins, we’ll boost your winnings as bonus tokens, up to a maximum bonus of 40%.
Qualifying markets: Match Result, Both Teams To Score, Match Result and Both Teams To Score, Over/Under Total Goals, Correct Score, Match Result and Over/Under Total Goals, Half Time/Full Time and Handicap Match Result.
– Best Odds Guaranteed
This means that every day, when you place your Horse Racing bet with 138.com, take an ‘Early’ or a ‘Show’ price on your selection – and if the SP is bigger they will pay you out at the bigger odds.
You cannot lose out by taking the price – For Example:
Take 4/1 and if your selection wins at 6/1 you get 6/1!
Take 4/1 and if your selection wins at 6/4 you get paid at 4/1!
– Acca Insurance
Place a six fold accumulator or above and if one leg lets you down then 138.com will give you a free bet bonus token to enjoy as another bet.
How easy is it to deposit and withdraw funds with an 138.com account?
138.com have one of the strongest selections of payment methods of any bookmaker we have reviewed. With client security at the forefront of what they do, 138.com use only trusted providers when it comes to payment processing.
You can use VISA, Mastercard, Neteller or Skrill. These four methods are all very safe and make it easy to deposit and withdraw funds from your betting account quickly.
How friendly and fast is the 138.com customer service and live chat service?
Live chat is really very good. When checking out the service we had some questions about the betting for the 2018 World Cup and the agent answered the questions very quickly and also was extremely knowledgeable.
Can you trust 138.com?
All the services and games of 138.com are provided and licensed for the use by Fesuge Limited of Clinch’s House, Lord Street, Douglas, Isle of Man IM99 1RZ which is regulated by the Isle of Man Gambling Supervision Commission under the Online Gambling Regulation Act 2001.
LICENCE ISSUED ON 8TH AUGUST 2014
Fesuge Ltd is licensed and regulated by the UK Gambling Commission for provision of services to the United Kingdom
WELCOME TO 138.com
Already a market leader with a massive foothold in the Asian continent, 138.com have we have brought together what they call a gaming and betting offer with a unique Asian experience to their European customers.
Licensed in the Isle of Man, which is one of the most highly regarded gaming jurisdictions in the world, gives you the comfort that you can enjoy your sport betting with 138.com in a safe and secure environmentansd have the opportunityt o bet on a wide range of sports with some of the best odd available within the sports betting market today.
The customer service at 138.com is truly excellent and you can contact them at your convenience 24/7 365 days a year by Email, Telephone or Live Chat in English and Mandarin.
The website itself is very uncluttered and uses a lot of white space to make the various sections stand ourt clearly. Because of this it is a very easy site to navigate around.
138.com also has invested in it’s own app which can be downloaded for both Apple and Andriod devices.
taking alook around their site they have a very cool results tool which shows results of every sporting event right across the world and this can be accessed in the bottom left menu along with their useful sports statistics tool.
Deposit & Withdrawals
The deposit options at 138.com include the main cards which are VISA and Mastercard along with two of the main e-wallets, Neteller and Skrill
Live Chat: Available
Email: [email protected]
Post: Fesuge Limited of Clinch’s House, Lord Street, Douglas, Isle of Man IM99 1RZ
You can check out the 138.com gambling license here.
138.com betting experience
Odds format & betting margin
138.com offer both fractional and decimal odds on their site. You can find out more about odds types in our online betting guide.
The maximum winnings payable to any Player for a single days betting on any single, combination of bets including multiples is a maximum of £100,000.
Types of bets
138.com provide all the standard types of bets such as combination and system bets plus of course single win and each way bets. Live in-play betting is available with more than 80 markets available on each event as an average.
138.com currently have 36 different sports that you can place a bet on. Each sport has a wide range of markets and bet types to enjoy.
The 138.com live offer includes in-play, fast markets, 3W (Three way) Handicaps and Asian Handicaps and a wide range of goal markets on football. The live interface at 138.com is really easy to use and laid out with dark text on a grey background. It makes for easy reading and navigation.
138.com does not currently supply live streaming of events.
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Website URL: 138.com
Products: Sportsbook, Casino, Live Casino, Macau and Virtual Sports