General Information
SportingBet was founded in 1997 by Mark Blandford. Headquartered in London, they are now part of the GVC Holdings group, after a 2012 takeover that also involved William Hill and saw Hills buy out Sportingbet’s Australian and Spanish operations. Sportingbet has more than 2.5million registered customers across 200 countries, and claims over 1m bets are placed with them every day. They have also regularly been shirt sponsors of a number of football clubs, the most famous of which is perhaps Wolverhampton Wanderers, though Sportingbet’s name has also been carried in Bulgaria, Romania and Greece.
Deposit & Withdrawals
As expected, they offer the standard payment methods available to bookmakers online these days. Visa/Credit cards being the main port of call, though the ever-popular PayPal is also included, alongside Neteller and Skrill. There are no fees with any of the deposit methods, though there is a minimum deposit, as well as withdrawal. Sometimes transactions may take a little while, but not beyond the expected time frame of three to five days. On our site you will also find information about SportingBet bonus and SportingBet mobile app.
Customer Service
The experience for customers is usually high rated at SportingBet, with ease of contact the main draw-in. The ‘Help & Contact Us’ button is combined in the website’s header next to the search bar. Upon clicking, a pop-up window is displayed, so do be aware to have this enabled. Although the live chat link is covered by the search bar in the pop-up, simply extending the browser gives the correct formatting. As well as live chat, telephone and email is also an option, with the former available in five other countries including Canada, Finland and Singapore, though only from 10am to 8.30pm.
License Information
Customers in the United Kingdom: Sportingbet is licensed and regulated by the Gambling Commission. License number is 1772.
JDT
12 January 2021
Comment from uk.trustpilot.com
I wish I could rate them 0 stars but most of all I wish I had read the reviews before making an account and depositing a penny of my money with them. I made and account with them and deposited £10 just to test them out. I like to do this any new bookmakers I consider betting with because there are a lot of shady bookmakers out them (I guess sporting bet are one of them). Anyway so I bet on a football game and the bet won. I made £50 so my account balance was now at £60. I then decided to withdraw all the money from my account to test out what their withdrawal process is like but deposited a further £20 before attempting to withdraw because my initial deposit had been by bank card, but I wanted to withdraw with PayPal because you get the money much faster. I wasn’t able to withdraw with PayPal because I hadn’t made a deposit using my PayPal account hence the further £20 deposit. My account now say my at £80. I then tried to withdraw the £80 and a couple of hours later I got an email from claiming my withdrawal request had been cancelled they were asking why I was withdrawing the money. I pretty much had to justify to them why I was withdrawing my own money and my own winnings. I was very angry but I responded to them and explained that I was withdrawing because I wanted to cash out whilst I was ahead and didn’t want to risk losing my winnings. An hour later I get an email from them saying they had gotten my response and I was now able to try again to withdraw if I wanted to. I sent another withdrawal request to go to my PayPal account and went to bed. In the morning I got another email from them saying my withdrawal request had been cancelled because I had to withdraw using the same method I had used to deposit (even though I had deposited using PayPal too). This makes no sense because I’ve deposited money using a bank card with other bookmakers and then made a deposit with PayPal at a later stage so that I could withdraw to my PayPal account instead and I never had an issue withdrawing. Also this was a problem when I wouldn’t have been able to send the withdrawal request to my PayPal account in first place as it would have had an error message saying I had to withdraw through the same method I deposited with, how instead it allowed me to send the withdrawal request and someone from their end manually cancelled it and it feels like they are just stalling and trying to find reasons to keep cancelling my withdrawal requests. So I said ok whatever I’ll withdraw to my bank account and wait a few days it’s no big deal. I would have preferred to withdraw through PayPal and have the funds in a matter of hours, but if that’s not an option then I have no problem waiting. I’m writing this review the same day I sent the withdrawal request to go to my bank account so I don’t know how it’s going to go and if they are actually going to given me my money but based on what the reviews are saying and based on what happened a couple of hours ago, I have my doubts that I’ll get my money from them. I’m probably going to be waiting for over a week without ever getting my refund and when I contact them they’ll tell me I need to provide proof of ID and then they’re either going to say the image isn’t clear enough like they have done to other people that have left reviews, or they are going to say it’s all good and tell me I can try to withdraw again. Then I’m going to have to wait another week and they are going to then ask for a bank statement and on and on and on just so they can stall my withdrawal as long as possible and hope that each they cancel my withdrawal request I just get fed up and end up betting the money away on their site. Anyway what happened a couple of hours ago is what has led me to leave this review and further shows that the scumbags are scammers. They tried to take money out of my account even though I didn’t try to make a deposit. Thankfully when I’m testing new bookmakers I use a bank account that has a very low amount of money in case they try to pull what sporting bet tried to pull and try to take money out of my account even though I didn’t deposit. Thankfully I only had £30 in my account and the deposit was declined by my bank due to insufficient funds. I have no idea how much they tried to take from my bank account (transaction history or statement doesn’t tell me that) but it was probably a lot since they knew that the likelihood of me ever deposited money into my account they or ever using them again after the crap they had already tried to pull was slim to none. I had £300 in my PayPal account which I withdrew immediately because they have access to my PayPal account too and I’m not sure if they can take money out of my PayPal. I’ll have to call PayPal to ask if they are able to open a request to take money out of PayPal account before leaving anymore money in there and I plan on cancelling my bank card and ordering a new one so these crooks don’t have my bank details