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32Red casino BONUSES
FREQUENTLY ASKED QUESTIONS
32Red does not give bonus offers on request. However, the company makes bonuses available based on players' activities. To know what type of bonus is available for you, simply navigate to the My Account tab.
Any money won while a bonus is active will be credited to your bonus balance. You then need to complete the bonus or its playthrough requirement before it becomes part of your withdrawable cash balance. These bonuses can be accesssed (and cash witdhdrawn) on the 32red casino mobile app.
Yes, every bonus expires. Before now, most welcome offer packages from 32Red casino (like the one that needed £10 deposit) have a 7 day expiry limit.
Understandably, you can find the validity period (and also see full terms) of each bonus.To see it, navigate to Account then Bonuses, and click on the particular bonus to display the terms wherein the expiration date is located.
You can claim multiple bonuses at once. However, it is advised that you should have only one active bonus at a time.
This is because with multiple bonuses running at the same time, it means that you will have multiple wagering requirements and playthroughs to meet at the same time.
This could will result in a cumulative extended time to meet the requirements of a bonus.
If you did not get your welcome bonus, it most likely means that you did not opt-in for the bonus. Note the 32red welcome offer is no longer a casino no deposit bonus.
For clarifications, feel free to reach out to the customer support department.
Note that you should not spend your deposited funds before the rectification.
Unfortunately, there is no avenue to get back a bonus that has been either canceled or has expired. However, you can still take advantage of other bonus offers that are available for you.
This system allows you to withdraw your cash balance at any time even with an active bonus. However, you will forfeit your bonus balance. In addition, it does not apply to you if your balance is a 100% bonus. With this system, you will be notified of the implications whenever you want to make a withdrawal request.