General Information
Genting Bet has been spawned from the parent company Genting Group who are synonymous with the development of land based casinos and leisure resorts. These land based casinos remain the cornerstone of the Genting group with the very first of these being developed way back in the late 1960’s.
It is this longevity and background which makes the online sportsbook and casino an attractive option for punters and players who are looking for a recognised and highly reputable brand.
Genting has 47 land baserd casinos in the UK alone but also many more worldwide. As the market has developed, Genting have now made a large investment in online betting entertainment and have certainly made a good start in terms of the set up of their site.
More promotional offers are needed, but their Premier League outright offer is one that we have not seen on other bookmaking sites, and will be attractive to soccer punters.
If you place a £25 bet on the outright winner then Genting will give you a free £2 bet every week to play with. Naturally, there is now a shift towards online in today’s digital age, and although they were by no means the first to establish a digital presence, Genting are taking this side of the business very seriously and look to have a strategy to reward players with very good offers without the massive “play through” restrictions that other companies have on their promotional offers. Even at their online casino, the emphasis is clearly on live play and making the player experience the key to providing fun and high quality entertainment. Live dealers are available on a huge range of card and table games while you can also enjoy traditional slots and other games on desktop, tablet or mobile.
The sportsbook section is in danger of being forgotten by the casino traditionalists, however Genting are providing a top class list of sports markets which is growing all the time. The Genting Group may be synonymous with land based casinos and that is still a major focus, but they are concentrating more and more on online play and sports betting. We expect the next year to be very interesting for the punter who joins Genting Bet. You can join their online revolution TODAY! On our site you will also find information about Genting Bet bonus and Genting Bet mobile app.
Deposit & Withdrawals
Genting Bet offer a number of payment options with credit card, debit card and e-wallet accepted. They also allow cash deposits via a Genting casino. Cards accepted include Visa, Visa Electron, MasterCard as well as Skrill. All deposits are immediate for all payment methods, with withdrawals taking between 1-4 days depending upon which method you are using. Currencies accepted include: GBP, EUR
Customer Service
24 HOURS A DAY, 7 DAYS A WEEK Genting Bet has been designed with the needs of players in mind. So they go to great lengths to ensure your time online is enjoyable in every possible way. The customer support link is very prominent in the main menu bar on their site. You can get in touch via their UK based live chat team, e-mail or telephone – whichever is most convenient to you. UK based support is available 24 hours a day, 7 days a week.
License Information
The website is owned and operated by Genting Casinos UK Limited who is licensed and regulated by the UK Gambling Commission (licence number 537). Details of its current licensed status as recorded on the Gambling Commission’s website can be found here.
JonK81
29 December 2020
I am a 39-year-old man who lives in Nottingham. I have Cerebral Palsy, which severely affects my hand control, speech, walking and general movement. My disability does not affect my intelligence. I am particularly good at maths and calculating risk and probability. I studied Virtual Engineering at Coventry University. I live independently with a team of Personal Assistants. On 27th Dec 2020, I joined the bookmaker http://www.gentingbet.com and went through their verification process by emailing them documentation. However, they did not request evidence of wealth. There were some initial difficulties because they wanted signed documents and I do not have hand control. Eventually, their manager accepted the unsigned documents. Unfortunately, they then emailed me: "Thank you for your email, and apologies for the delay getting back to you - given your situation I wanted to discuss your account with our safer gambling team before making a decision on it. Having done so, I'm afraid we've taken the decision to close your GentingBet account and refund your deposit (the refund will leave our account tonight, please allow 2-5 working days for your card issuer to process the funds.) We apologise for any disappointment that this decision may cause, and fully appreciate your point about making our services accessible, but as a gambling operator we also have to consider our responsibility to protect potentially vulnerable players from being harmed by gambling, and are concerned that given your circumstances accepting play from you would be an irresponsible course of action." I am disturbed and confused over GentingBet's refusal to allow me to use their website because I cannot use my hands. Pre-covid, I regularly went to Bingo without difficulty. I've also have been to physical casinos and I have accounts with other online bookmakers. While I accept that GentingBet has to protect vulnerable players, they also have a duty to not do this in a non-discriminant manner. Refusing to offer services based on physical disability is discrimination and therefore unlawful.