Betfair Review

Had a game abandoned in my acca and in my view it was deemed as a loss, and my acca adge was lost, and my stake.I enquired by the very quick on line chat and although they were acting within the terms of the acca edge rules, they sympathised with me and refunded my original stake as a good will gesture.

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very helpful agents managed to sort out my log in problems nothing was too much trouble cheers

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Terrible support. Absolutely the slowest on planet earth. Copy and pasted replies. No understanding of the issue….and to top it all off. The stopped offering best odds.

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Shocking service. Do not use prizeout as it’s a scam. Money disappears for several days then refunded. No customer service whatsoever. AVOID!

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While watching a boring rugby match I thought I’d spice it up by trying an on-line gamble. How wrong I was. I signed up to BetFair, and they rapidly credited my account with funds from my credit card.Then the problems started.When trying to place a bet, I was informed my account was suspended. Why, who knows. Never mind I thought, I’ll just withdraw my stake, which I’d just deposited.Not allowed! They now want me to jump through loads of hoops just to return my original deposit. They didn’t like the fact I have an old style paper driving licence, despite them still be perfectly valid. I had to send them a link to the DVLA site confirming this. Then they didn’t like the fact that my house has a name AND a number. Sometimes the name is used sometimes the number.Customer service is appalling.Eventually they magnanimously agreed to un-suspend my account, but to withdraw my initial deposit I’d have to wait a week.Avoid using this scammy service.

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Ciaran was very friendly and responded really fast to resolve the issue with my account

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Had a issue with a promotion bet resolved easily by a agent called Karen

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Great service everytime I needed help. Agents are so helpful and always quick to resolve my queries.

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You can no longer get best odds guaranteed with BETFAIR and because of this you no longer get a fair price

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Great customer service on the online web chat. No faults, helped perfectly, and very friendly.

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Had my somewhat difficult query sorted by Daniel. Thx

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I do not recommend it!!! I won 980 pounds and my account was closed and the winnings were not paid! I made deposits earlier and withdrew smaller winnings and there was no problem.

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Customer support is 10/10 they have been really straightforward and helped alot !

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Purely scammedI hadn’t placed a bet for over 5 hours when I was looking at my Betfair account It’s strange that I had to voided bets I hadn’t placed totaling 600 which I questioned the staff and when they didn’t get back to me next day I called to find out how this happened and that all my discrepancies in the past should be looked at bet by betInstead I was told they’ve made a business descision they will close my account and said they won’t discuss anything any further as I no longer have an account Surely a wealthy company Ike this one would try to sort the issue out instead of closing my account If there are people with similar things we should get together for a huge CLASS ACTION

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Free games are not legit.. The pinball game particularly.. The ball multiple times floated in the air for 2 seconds waiting for it to land on nothing..Almost useless for boxing and MMA betting, they stop betting on fights sometimes 30 mins before it starts..

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My customer service agent ‘Charan’ was awesome , very friendly and helpful. Lovely 😊

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I spoke with a lovely lady who was really helpful unlike the previous chat agent who was obsessed with my email address when it should have been my password. He said he could change my email address from his end when he meant my password. His lack of courtesy and professionalism was appalling and he abruptly ended the chat which was disgusting. I pray literally he’ll realise his huge blunder and learn from it though I question that? But I’ll still recommend betfair because I don’t want one person out of many to spoil the broth as it were so yes please try betfair. God bless. Please watch on YouTube the warning or illumination of conscience by Christine Watkins. Then Following Padre Pio.

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I’ve been using the Betfair Exchange for about a year and find it very easy and straightforward. I’ve not had to contact customer services for help very much but when I have (today for example) they have been extremely quick and helpful. Bets seems to get settled quickly and it’s pretty user friendly. I do also use the Sportsbook but not as much as the exchange but find that good too.

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It should be more option for deposit and withdrawal. I hope crypto money could be supported in the future.

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Betfair consistently display incorrect scores to try and make you place a bet. When you complain they were displaying the wrong score when you placed the bet they claim they had never displayed the wrong score.

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I had been asking for a minor problem to be sorted snd eventually got sorted by an agent called sachin absolutely brilliant agent

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Trustpilot is amazing! I keep visiting numerous companies sites. Betfair, there are more and more negative reviews being posted before trustpilot can delete them. About time they accepted that many Companies like Betfair have problems that are not going to go away. Check other social media sites like Facebook, the postings are the same type. Lets see how long before this posting is deleted too!

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Had a problem with an amended result,got it sorted in about 12 minutes

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Betfair is a laughable name for these daylight robbers! More like bet fraud! Be very careful when cashing out as will change from £25 to -86p as soon as you hit the cash out button even though nothing has changed in the bet! Their excuse for this when I complained was “an act of God” I called him the end of a bell for that pathetic excuse and immediately closed my account down! Also they lie about money back if you lose as have never got my money back a few times after losing bets with this offer! I will never use bet fraud again and would not recommend it to anyone! Be very careful!

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If you ever get issues, look for advisor David, he literary took stones off my back.I can’t appreciate enough his help today.

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Betfair closed my account without any explanation and hold funds of mine – they are complete crooks and refuse to talk to me or at least send back my funds – this company should be banned fullstop. A seemingly very good alternative is Matchbook

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Was on live chat with a chap called jack. Brilliant customer service and he aided my needs and was very polite.

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Its been 3 Year since betfair closed my account without any valid purpose or reason,Till Now i have not received My Money worth 4200$ from them which was on my betfair account…Someone Please help me screw this FRAUD company

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It is so unfair. They give you a wrong information on website, you place a bet using that information and they change it after. Tried to explain the issue with the contact center.. useless..There are many other companies you can use that treat customer with more respect.

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I place an accumulator of 4 games live, £460 and could have won £2800, however I cashed out at £1975, 24 hours later my funds were manually adjusted back to £460 and my account has been restricted. That’s it!I have the proof.They only like losers!

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It took a bit of time but they solved my issue with minimal fuss once I got to the right department.

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The offer of free spins upon registration proved to be a deceptive maneuver, necessitating a deposit to place bets. After depositing $500 and winning more than double that amount, my account faced unjust restrictions during a withdrawal attempt. While they assured an investigation, it was confidential to encourage continued play. Upon resuming play, I encountered multiple table crashes and restarts, resulting in the complete loss of my winnings. Such actions are unequivocally fraudulent, leading me to transition swiftly to ‘Assurity Secure’ to evade further losses. I confidently endorse them for their dependable and trustworthy services.

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This is the worst gambling app / site ever made to mankind. I have not won anything and lost over £200 so far 🙂 cheers scammers

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I like it so much.. very helpful customer support…but just 1 comment try to fix the lagging issue in the live racing

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Betfair live games especially monopoly is so bad. Take take take. I have been a customer for years but it is almost embarrassing I’m literally on my last bet with this company. What an absolute joke. I’m not addicted to gambling but I can see why people chase their money. Odd to win is extremely poor. Shame on you. Thank god I can bet with in reason! The pour souls everyday hoping for that one win that you NEVER give. Would love to see your intake ratio!

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I’m betting for many years on Betfair, never had problem with it. The costumer service is quick and competent.

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Just had a review with the Safer Gambling team, it was long winded, and i didn’t agree with the restriction, but hey ho they’re only doing their job.It will help us all in the long run,unless the Gambling Commision get their way and ruin the sports betting altogether.

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I needed help getting my account in order. Although it was not a financial concern, I would like to say how pleased I was at the thorough process that I was taken through. It certainly reassured me that myself and my money are in good hands. Don’t hesitate to contact CS should you need them. A***

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One of the best casino according to me because withdrawal are instant and I never had issues at all.

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Emma the safer gambling team was really helpful and knows her stuff, betfair as a whole is certainly one of the better betting firms that look after their customers

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Betfair are part of Flutterentertainment.plc which also are part of paddypower. Allegedly according to paddypower I self excluded myself permanently on two different dates in 2016 first paddypower said I self excluded myself on the 26th of June 2016 then they emailed me apparently I self excluded myself permanently at 04:30 a.m. on the 27th July 2016. The only self exclusion I did wasn’t with them it was through gamstop on the 31st August 2018 for five years ending on the 31st August 2023. William Hills and Ladbrokes both on confirmation from Gamstop contacted me through their safer gambling agents to reopen my accounts however the companies owned by Flutterentertainment.plc will not because they obviously don’t believe what Gamstop have confirmed

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Betfair was really helpful gave me good knowledge of what I need thanks for being kind

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Customer service don’t understand the terms of their own promotions and are generally very unhelp, whilst being very rude.

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Betfair today resolved my password issues via the chat route..all good no fuss and very clear

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If you ever wanted proof of how Algorithms or Random Number Gererators(RNG)work in a Casino here is 100% concrete evidence that every Casino game is controlled and manipulated inplay to determine how much a player will win or lose.What Is Algorithm Gambling?Algorithm gambling is when online games use algorithms to generate results.These algorithms are responsible for creating random outcomes that ensure fair play for everyone involved in the game. They are also programmed to determine who wins and loses aswell as how much each player will win or lose(the last paragraph proves that the outcome of every Casino game without doubt is preprogrammed before you even spin)There is a Casino game called Bounty Raid which I have considerable experience of over many years which claims to have a Return To Player(RTP)of 94.7% which is actually very low my experience of this game is that it is 100% being manipulated inplay there is nothing random about it with an RTP of about 10% which gives a huge House Edge of 90% to the Casino which is disgusting call it corruption fraud rigged whatever there is nothing fair about this Casino game.Random Number Generators (RNG)Random Number Generators are open to manipulation by any Casino the only way to realise is witnessing strange patterns of play hitting the big symbol on the spin before or after but never on the actual spin you want by constant glitches in the game and the reels being very jerky and spinning either at considerable speed or extremely slow because in the Betfair Casino operated by the corrupt Paddy Power all these things occur on a regular basis.My advice is to think very hard before you play any Casino linked to Betfair and Paddy Power infact its better to play at a stand alone Casino that is not linked to any bookmaker as the RTP will be more inline with industry standards and you will be treated fairly and with respect because in my opinion and experience any Casino that is linked to a bookmaker is fraudulent and manipulated inplay which determines how much you lose.When you play the Bounty Raid the common occurance is that you start off losing and continue to lose this is a very common theme with this Casino game you never start off winning you will find yourself shaking your head in disbelief as it is so obviously manipulated inplay I’ve played a lot of games in the Casino but this game is by far the worst I have ever come across and quite obviously fraudulent so please be aware that when you play the Betfair Casino operated by Paddy Power you are not in control of how much you win or lose the Casino is and that is extremely worrying.

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Not sure why I bother with Trust Pilot – they posted me as Mickey Mouse .Anyway, as for Betfair, a message appeared saying my account had been closed – but there was over £1700 in it!!Of course they’ve got rid of the idea of letting people phone them. On chat I sent passport and driving licence but no, that wasn’t enough. They demanded endless selfies with the document, not happy with the document, then always saying the document wasn’t clear enough. Well I could read it in the photos!Only after I asked for their legal contact did suddenly all become helpful and they said the account was active. Must have been a software miracle.They declined to comment on the message saying the account had been closed after I was unable to log in.Taking me most of the afternoon.Not that they care – you can always tell if a company doesn’t care when they get rid of their phone line.

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If I could give it a 0 I would. Firstly, poor app – app runs so bloody slow it makes no sense how an app made in 2023 would. Secondly, costs $6 to withdraw to your account instantly.. whilst other firms are using open banking (trustly) to withdraw straight away. Thirdly, 2023 and still doesn’t allow you to do multi-bet builders on the website – the app lets you but it doesn’t allow player props (eg. for NFL) whilst the website does (but doesn’t allow you to do multi-bet builders). Fourthly, the interface is terrible… why on player props for example, are they called “Player B” and not their actual name like any other sportsbook? This company is beyond terrible.

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I DO NOT RECOMEND GUYS SCAM, SCAM AND SCAM AGAIN.I WON A BET4 FOTBALL GAMES ON A BETWON 4 OF 4THEY KEPPT IT AT CASHOUT POINT FOR OVER 15MINUTES, MY FIRST BET ON THIS SITE I WAS SUPRISED WHY THE BET FOR £66 RRTURN WAS STILL AT POINT CASHOUT 32 WHEN OBVIOUSLY ALL GAMES WON 4/4THEY MADE IT ON PURPOSE, NEW ON SITEFIRST BETWONLETS NOT SHOW YET AND LET CASHOUT HALF OF WINNINGSAFTER 20-25 MINUTES I CLICKED IT AS CASH OUT AND THE SCAM CHAT AGENTCANT DO NOTHING, MY FAULTY I SHOULDNT CLICK IT CASHOUT. THEY DNT CARE THEY KNOW THEY SCAMMING PEOPLE DONT EVEN CARE HIDING IT 😂😂😂CORRUPCTION EVERYWHERECANT TRUST NONEALL THAT LIMITS ALL THIS ACCOUNT CHECKS THEY REQUIREHOPE THEY START GETTING THESE SITES CHECKED AND BANED AND FAIN BILLIONSHow can this be legall

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Apparently betfair paddypower and skybet are all run by flutterentertainment.com I contacted paddypower that told me I’d self-excluded myself permanently on the 16th June 2016, I’d have to speak to one of there safer gambling agents over the phone. I was at work but they didn’t call anyway. The following day they said I’d self excluded myself at 04:30 in July 2017. I contacted Gamstop they said I’d registered for self-exclusion on the 31st August 2018 which ended and my accounts with William Hill and Ladbrokes would be re-activated when I received an email from Gamstop saying they’d removed my self-exclusion. I then had to speak to William Hill and Ladbrokes safe gambling agents to finally get access to both accounts but Flutter.com who own betfair paddypower and skybet keep insisting I self excluded myself permanently. Hence I’ll be contacting Gamstop to further my complaints about Flutterentertainment.com possibly forwarding this one on to companies House for further investigation

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The brilliant work and the effort of the staff to get to the bottom of every problem and assure their clients wellbeing . Keep it up you’re amazing!

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