Betfair Review

My account got locked out because it needed verifying for legal reasons and I contacted customer service chat and they sorted it in moments. Very friendly and helpful

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I’m a member of all UK main stream gamberling sites and betfair is by far the most professional, rapid advanced user friendly site with INSTANT withdraws they’re is no jumping through hopes like most sites, also £10 per referral… Plus refferal gets 50 free spins on sign up and another 50 when deposit £10, you can sign upto 5 people… What I did was told each friend I reffered ill bank them £10 and what ever they win ask them to share 50%, if they don’t win anything which is very unlikely then it’s no loss to either party as you will receive £10 for the refferal once they have deposited and spun the £10 deposit… Shame it’s limited to 5 refferal maxDGreenMonn

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Have really good assistance. You do have to speak to an AI to get Thier but once you’re There people are very helpful

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Complete con. I had to submit and then resubmit my passport and driving license and bank statement, had to wait weeks and weeks and then could not withdraw my money that I had won due to “business grounds”. Total con. Should be shut down.

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Played slots 2 or 3 times averaging 100+ spins each session, not only zero bonus but zero wins. Worst slot site ever in my experience and that’s saying something. I would give zero rating if it was an option, the most boring and disengaging experience.

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Had a football bet on ,player had to go off injured early on all other bookmakers voided that player except Betfair who wouldn’t and it meant my bet couldn’t win so I’m using other bookmakers, Betfair can do 1 pile of 💩💩

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Watch out the Betfair Casino operated and run by Paddy Power is rigged to the hilt can you be so unlucky to hit everything you want on the previous spin and the next spin but nothing on the spin you want.Hundreds and thousands of spins without hitting a bonus absolutely nothing a Casino operating on a 10% RTP stay away honestly stay away believe me I’ve been there and done it keep your money in your pocket its much safer in your hands than the corrupt Paddy Powers.

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I would not go near this outfit again. They will accept bets after an event is over and still take your money. Extremely shady. Avoid at all costs. Not surprised to see so many 1 star reviews.

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Been with betfair for a while. Just closed my account today. Only play 20p or 40p spins, luckily for me as the pay outs are terrible. I understand it’s gambling, however I have played many games, sometimes spending £80 on a game at 20p spins with not even a sniff at a bonus. Most games will take £20- £50 to land a bonus only to pay a few quid back to you. Very unlikely to land anything good, and I have played for some serious hours over the years.

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When you take a 24 hour time out you have to contact live support when it’s finished, what’s the point in encouraging people to take time outs when they bully you for doing so? surely it’s a good thing to take a break yet when you do they wont let you log back in until you had a 2 hour chat on live with them abusing you in any manner they can. disgusting behaviour.

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Very helpful to day sorted my problem out thankyou Very much.

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Signed up today and got my free bets, however they weren’t working so I contacted customer service to sort this issue out. She did not know herself and kept telling me to do the same thing over and over again. Guess what, they went and suspended my account, with my free bets not even used. O was already fully verified. This company is a joke, I don’t understand how they get away with this. Gambling commission really allowing this to happen. Then again they all share our money and put it in there pockets. When will we all learn that this is unacceptable from betfair and the gambling commission.we all have to do better, we need to change this. Otherwise we will keep being mugged off.

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ATTENTION……..PLEASE BEWARE, Betfair are absolutely scum. Betfair.com slots will steal every last penny you may have. The slots are a con. PLEASE STAY WELL CLEAR.

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such a terrible company! the odds are low, and their algorythm is so bad that the cash out option gets disactivated and some games are not even on the screen, while game is still going on. absolute disgrace

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What the hell has happened to you people ? I reported a bet settled incorrectly. Some guy on the chat (the only available option to contact anyone by the way) told me he would look into it and email me with a response. In the meantime they suspended my account. Like it was my fault the bet was settled incorrectly ? Way to go guys.My account is still suspended and no email. I spent over an hour on this chat rubbish 4 days later trying to find out what was happening with my account only to be constantly bombarded with the same security questions. I spoke to 2 agents during this period and not one of them had a single brain cell between them. Not one of them would answer my questions why I have not received an email and why my account is still suspended.How on earth can you run a company like this not allowing customers to speak to a human being to resolve errors that you cause. I was always under the impression Betfair was a safer option as apposed to traditional bookmakers. Sadly, these shameful people are actually worse in my opinion.

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After being a customer here for 16 years, a Betfair representative decided that they’ll be suspending me for a year for my safety. I have no gambling issues or emotional problems related to gambling. They labelled this as “self exclusion” which it absolutely is NOT. This ban was forced upon me after I began to trade on their exchange. Lunacy. The industry is dying a slow and bloody death.

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Goonies return 80p a spin 644 spins 600 of which were dead …other 44 maybe half stake return …..get bonus It pays 16p ….save you money this lot are scamming thieves

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Customer service is so good they help the customer with they best really Appreciate 👍

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this rancid company stole £1400 from me…..i had my account from the very start..tried to withdraw my money but they put every obstacle in the way……year has gone by so has my money..dont even think about having an account with these thieves….

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So amazing and the help team was so generous and helpful

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Utterly disgusting customer service. They don’t take phone calls and the website chat does not solve the problem despite speaking to an agent.

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Account was suspended 4 times for a review in the space of 3 months! And then closed for good after I had a moan about why they kept asking me for the same documents. Trying to get my money back was a nightmare. Don’t trust them

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Live chat was absolutely useless. I was having problems logging in to the exchange . Not a password issue as I could access sportsbook. I tried 4 different devices and all they could suggest was clear cookies/ cache. Uninstall reinstall app, change password, none of this worked. In 2 hours I got passed to 6 different agents, I was convinced they were just automated. I kept having to explain the same problem to the same agent. They said there was nothing wrong with account and I eventually was passed to customer services which was just a different live chat! The chap just said turn off your device and turn back on again! Never thought of that! Heavens above. So regrettably as I can’t use the exchange do have joined a competitor.

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worst of the worst my account was closed then I win some money.Send all Id proof tthat was requested.And Closed without answer.Never use this app avoid or you will loose tour money

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I like betting on European and American basketball. While Betfair Exchange may lure you in with seemingly higher odds, my experience with the platform has been consistently disappointing.Despite initially offering attractive odds, attempting to place a significant sum always results in only a tiny fraction getting matched, leading to an immediate drop in odds, making you cancel your bet at the original odds and having to consider reduced odds.Also, the live streams for Euroleague, Eurocup, ACB, etc., games on Betfair consistently result in a twitchy, jerky picture, making it nearly impossible to enjoy the game in a seamless manner. The problems extend to NBA live streams as well, albeit with a different set of issues. The stream looks accelerated, almost as if watching the game at x2 speed.When contacting customer support to report streaming issues, the response is always predictable and useless—clearing the cache, stating that streams on Betfair are provided by a third-party company, so they are not responsible for it, and asserting that they will inform their technical team.It is frustrating to see these issues on a platform that was so good just a few years back with minimum in play delays and good-quality streams.

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I like how quick the chat response is. The and how you can move easily from sports book to the exchanges.

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Brittany was helpful & on the case immediately. Wonderful support. Hope they resolve my query. Thanks.

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Disgusting.. over 300X wagered on 60p stake, just on one game an the best bonus u can give me is £20.. wouldent come back here if it was the last casino on earth..

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This company will sign you up, let you deposit money but the minute you start to win they shut your account down and refuse to let you have access to it or your funds until you provide ridiculous amounts of proof to who I am, I have asked to shut my account down and have my original stake back but they won’t do that either, I wonder how much of their profits are made this way, stay well away!!

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Hi Triona you have just discovered the most fixed Casino site in all betting history.Betfair merged with Paddy Power in 2016 and are under the Flutter Entertainment Umbrella and Paddy Power operate the Casino and Sportsbook on the Betfair site.Triona Paddy Power are the most corrupt operators of any betting firm around bar none and although I have never had an account with them I have read all the reviews of their Casino games which corresponds with their rigged Paddy Power Casino so its no surprise that since the merger that Betfair which used to be a brilliant firm it is now pretty much under the total control of the fraudulent Paddy Power.Paddy Power hold the majority stake in Betfair 54% to 46% and since the merger they have controlled the Casino and all I can say is it is well known that the Casino is 100% fixed it is not even a close call every game is fixed as it is in the Paddy Power Casino on their website the Cashout is also suspended for long periods and at certain times to stop players cashing out therefore saving Betfair and Paddy Power millions of pounds.Triona my advice is to read all my reviews and other reviews on Betfair and Paddy Power and read the Paddy Power reviews on Trustpilot and steer well clear of both of them if you do want to play find a stand alone Casino that has no connection whatsoever to a betting firm because your more likely to win more often and be treated with the respect you deserve just make sure that you stay away from any Casino linked to a betting firm because they’re all fixed to the hilt I hope that helps.

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My agent Naga , helped me through my account issues , he was calm and collect and didn’t give up and thought for me to get my issue resolved Best agent ever !

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I’m interested to know has anyone actually had a decent win ever from this site. Maybe I’m unlucky here but I’ve never seen slots so bad thanks in advance

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Fast, precious, professional and kind and I can say Shena is the best agent ever.Thanks

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Not cool. I tried using the time-out feature twice to keep my gambling in check, and both times, I felt like I was jumping through hoops. What’s up with that?It’s like you guys are actively making it harder for users to use the safer betting tools. That’s not what I signed up for. If you’re all about responsible gambling, start acting like it. Cut the obstacles and let users do what they need to do.Get your act together, Betfair.

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There’s a game in the Betfair Casino operated by Paddy Power called Bounty Hunter which is the most fixed and manipulated game I have ever seen.I have never played a Casino game where you start off losing and carry on losing its literally every single time I played it the same patterns of play would appear.The game claims to have an RTP of 94.7% which is quite low anyway in my opinion its nearer to 10% that’s how bad it is its just loss after loss £10 in two minutes can easily be lost on 40p spins so steer clear if you value your money its fixed to the hilt and really not worth sacrificing your hard earned money on.

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Daniel from customer service or possibly accounts department, helplessly me swiftly with a password reset link I was struggling to receive… spot on and helpful! Saturday.. after 8 so possibly out of hours team.. just know a Thankyou can go a long way… thanks team!

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AVOID!!I tried to make a £100 deposit and I accidentally pressed £10000. I tried to cancel it and it said error so I assumed it had been canceled. Approx hour later £10000 missing from my bank account. I contacted them over TEN times and they told me they’d not had a deposit from me and I needed to contact my bank.I contacted my bank and I was arguing with them since betfair placed the blame on them. My bank was adamant that the funds had gone to betfair, they gave me tracing IDs. I gave this tracing ID to betfair, betfair was still denying that they’d received a payment and said even with the ID they couldn’t track it. So off I go, back on the phone arguing with my bank. I contacted betfair again after my bank refused responsibility and lo and behold they managed to track the transaction 3 DAYS AFTER I FIRST CONTACTED THEM ABOUT IT!!!! I asked for a refund and they said and I quote “unfortunately this can only be refunded by our payments team and as it’s Friday, they won’t be back in until Monday then it will be processed” so now I have to wait until MONDAY because of their incompetence in tracking a payment. Currently 5 hours from home can’t get home because they have my money can’t even get a hotel. They don’t give a damn, just say that the payments team will be in on Monday.Absolutely avoid unless you want thousands of pounds of your own money (not even winnings) to go missing.

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Trying to Sign up is just an endless series of hoops to jump through. Newly opened account was suspended not long after being opened. After trying for 4 days to get it unsuspended during which time I uploaded pictures of my passport, payment card, and proof of ID (they’ve now had the latter twice…), I was then asked for a selfie of myself holding my passport.I appreciate that in this day and age there have to be security measures online, but this is just overkill. I’ve actually opened bank accounts and applied for mortgages online easier that this…. lolIt’s a shame, as their website actually looks quite user friendly, and one that I’d enjoy spending time on, but at the end of the day this is just overkill and too much hassle for a betting account.I’ll take my business elsewhere.

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The virtual bot i don’t like but when connected to a real agent who was Shivani they were more than helpful

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Thanks for the heads up Lee minimum deposit 30pound disgraceful I was going to sign up to this company until i read this review shame on you betfair you greedy vile hypocrites sensible gambling my ars.

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Absolute disgraceful tactics… like me many ppl like to use paysafe vouchers to control spending amounts so what do betfair go and do they raise the minimum paysafe deposit to £30 when I complained about this they state it’s a business decision and tried every way possible to get me to use my bank card for deposit which I clearly stated I won’t do incase I empty my bank balance they like to broadcast safer gambling tools yet deliberately try to entice you to use card payments. GREEDY COMPANY STAY WELL CLEAR

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The agent who helped me, Ramona, was amazing they explained everything thoroughly and finally sorted out my withdraw issues. I had been through like 5 shockingly unhelpful agents but Ramona was amazing please give them the credit they deserve

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I have been playing Betfair for 13 years. I have never had a problem with playing or paying out. Compared to other bookmakers that impose limits, Betfair is really ok. Moreover, their helpdesk is very helpful in case of problems.

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Absolute vile company. AVOID AVOID AVOID. I signed up and played with a small deposit and returned winnings of over £400. My account was shutdown due to a ‘security breach’. Funny how they take your money and then don’t pay out. They haven’t even returned my deposit and kept it for themselves.

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Best of both worlds, Sportsbook and Exchange, plus you can choose your own rewards package and charges, withdrawals paid direct to Bank, they say within an hour or two, but it was literally minutes, great customer service if you have an issue, UK, Ireland, but Malta was the best, Shoshaana very friendly and helpful

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As with other reviewers, quick to take your money. However, when you win, you have to provide documents to verify your age. Funny how they don’t request these BEFORE you deposit money. All documents have been uploaded and still no payout. I’m only glad I deposited 15 quid and not 150. They have no intention of paying out. They are also affiliated with Paddy Power, who I had the same problem with. I will be reporting both of them.

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Very bad betting site ever seen in my life in 8 november I created an account at Betfair and like every site they ask me for documents to verify my account and I submitted all verification documents after that they sent to me an email asking for selfie holding ID and i contact them in chat section and send to them the selfie an I was waiting for verification process for 4 days. So I decided to contact them again via chat and they told that your account will be closed due to business grounds dicision 😅😅. I never seen a website the close an account permanently without any reason I never had an account in betfair before and I just want to try their betting exchange platform but they are so bad in costumer service and they closed many accounts whitout any reason.

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BIGGEST REGRET OF MY LIFE!!THERE A BUSINESS !! (Vile too !!)They only wont your money ‘ you havent a hope in hell of winning ‘ win rate is shockingly poor !I must add at first you might win ! As they love to bait all new customers then shaft you sideways !! Its a fact some people have nearly ended there lifes after playing on this site ‘ there in bed with the gaming commission & its another site who pride themselfs on safer gambling & using there tools !! Complete Rollocks !

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fastest response ive ever gotten on a gambling site when transferred from the bot (was less than 30secs) and then sorted my issue just as quickly great customer service!!

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Betfair EXCHANGE is the unique bookmaker who allows you to withdraw how many times you want, almost how much you want and do not jeopardize your account or ask you lots of annoying verification process. I know this should be their obligation, but in online betting´s world, unfortunetely, this is a great advantage.Their support is pretty good as well, fast and straight, and their attendants are nice and polite.Regarding Betfair SPORTSBOOK, is the same BS of any other Bookmaker. Limits you after 2 or 3 winnings, dont want your businnes if you are a winner.

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