Betfair Review

I spoke to a fella named Sean who I assumed to be British since he used words like “mate” but honestly, the best, most down-to-earth customer service I’ve probably ever had. Wonderful guy who was very helpful and offered all the right things, all whilst staying professional. Extremely friendly and couldn’t speak any higher of him.

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I had an issue with my bank cad. I kept getting the message saying it was already in use with Betfair but I went on chat and a lovely woman got it sorted

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spoke to Ankit today could not have been more helpful a credit to the company top marks

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The Betfair Exchange is the market leader & is an essential download for anyone who likes to spend time following Sports & backing their opinion. It is a simply brilliant concept & tool. However, please stay away from Betfair Poker. They will try every trick in the book & give you very excuse to deny you any rakeback so it’s actually virtually impossible to avoid losing. You have been warned! Thanks for reading. John

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From the time I have been with Betfair I have really lost interest in betting . Their site is rubbish, you don’t get BOG . As soon as you do a bet the cash out reduces significantly which is telling you that they know something you don’t know and that your bet is rubbish. When you try to deposit money , occasionally it won’t show the funds so you reapply it which means the bet has doubled . Also on withdrawals they insisted that I withdraw on a debit card that was stolen and would not allow me to cancel the stolen card .Betfair is like a second rate bookmaker , even the prices are reduced in comparison to others .

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I had Hannah helping me she was very quick and very professional im very impressed

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I have used Betfair exchange for horse racing bets. It is much better than using a bookmaker. You can place very small bets and hedge the bet before the race starts, if you prefer.Not 5 stars because I disapprove of their casino type games.

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I had a really poor experience where my child has spend a large amount of money on my account. I came through to an operator who gave me all the time she could. Her name was Vishnu Priya. I have had multiple employees end my conversation without helping but she has done all she can and connected me to other people who are now helping me with my situation. She is a very helpful member of staff and should be praised for that. I have given a poor review due to the lack of help I have received but Vishna is not the problem she has been a shining light in a terrible situation.

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One of the best with excellent promotions. Having a the deposit limit set keeps it fun

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Really quick on helping me through chat. But not when just going through it yourself for ID check which was going on for days, Was very time consuming. Then spoke to someone on chat and it was sorted in minutes.

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I explained my issue with the agent Ankit who was very understanding and took care of my problem to the best outcome possible. Thank you

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Biggest scam ever, slots are rigged, slots are a game of chance but £200 in one go and one feature which paid 83p is a joke, nowhere near advertised win ratio

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So this has happened on two occasionsSo this has happened on two occasions, I have made a bet and taken a note of my bet. This is on the roulette, mid bet the app has gone down and taken money when I have won, then in my history it shows that I have made a different bet.For instance I bet £10 on even last night the app has cut off then the history says bet on red. Luckily it was only £10, it has happened before for £20 also. I know if it has happened to me it must have happened to other people also, who are putting much larger bets on than myself. I contacted betfair and they simply said sorry got the inconvenience, you need to update your app. I think this is absolutely disgusting and told them I want my money back as well as the winnings. I then received another message repeating what they had told me before. Luckily I’m not a big gambler but if you like a flutter I suggest strongly that you do not use this site.

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Beware of betting on cricket with bet-UN-fair.I have been betting with betfair for many years. Cricket is usually what I bet on. I think punters need to be aware that if a cricket match is drawn, betfair treat it as a dead heat, giving you less than your stake back. So in effect you loose and betfair win. When I queried this with them, they quoted rules and regulations which legally is correct, but not customer friendly, they also say its the same throughout all betting sites, dont believe them as this is not the case. If you are betting on cricket other sites such as sky bet, virgin bet settle the game as a void bet so the customer gets the full stake back. Which is much more customer friendly. Sorry Betfair but that’s poor

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Tried to set up account but forms of id were not accepted. Site allows you to make a deposit without a verified account but you cannot withdraw your funds until the account is verified. They will take your money but refuse to return it.

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a really rounded gaming site with friendly hosts for gaming sites

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I’ve tried opening an account, uploaded my passport and proof of my address, about 2 months ago on a Sunday i tried again apparently my DOB didn’t match i suggested they Betfair delete my account spend almost 2 hours on a chat and got nowhere can anyone help get me sorted.

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Gambling companies always have bad reviews. As people lose money and are understandably upset. However, my experience with Betfair customer support today was fantastic. They credited me with a promotion which I’d been invited to via email but couldn’t access on my account. It was hassle free and Glorianne was very helpful. She was kind and courteous, something lacking in a lot of customer support. Part of it does depend on who you get on the other end of support. But, I have had similar interactions with numerous other gambling companies such as Tombola who have terrible customer service, yet somehow have better reviews than Betfair.

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Betfair is reliable and best prices about wouldn’t use another bookies rate them highly!

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Deposited £500 and made a profit of £107. Tried to withdraw all the money and got a message that I needed to put some money on my old card which I’ve since replaced – even though it’s the same bank account. Was able to withdraw the £500 but not the profits which I then foolishly lost. Feels like a scam to stop you taking your money out.

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I made a deposit, placed a bet and then within 1 minute of doing so my account was closed on business grounds.I contacted them using the live chat on the day and after being transferred between three agents, the final agent Bhanu said my account was closed and cannot be appealed. She assured me that my deposit and winnings will be returned to me and all I had to do was contact them the next day.After 24 hours of Bhanu’s reassurance, I contacted BetFair using the live chat for me to be transferred between departments again. An agent called Brandon then requested me to submit documents to verify my account, to which I did. Brandon then transferred me to another department to where an agent called Rahul reviewed my documents. After 5 minutes Rahul came back and said the account is closed on business grounds and cannot be appealed. He then said the only my deposits will be returned and not the winnings.I then challenged him on this only for him to abruptly close the chat and not answer any of my questions.Honestly it was so frustrating because they attract with their new customer bonuses, take your money and then close your account. I will never deal with them again and I advise any of you who are reading this and thinking of joining BetFair to go elsewhere or place your bets physically in store.Proper cowboy mentality from them.

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I have been with Betfair quite a while. I had a issue today in which I couldn’t withdraw and spoke to customer services via the online chat and within 10 minutes it was all sorted. The agent was very polite and very patient!! Thank you

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Quick support to help with issues and can’t complain about not winning bets! No problems withdrawing winnings.

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I’ve been with Betfair since October and I’ve had a few wins I’ve also lost some money as expected with gambling but I’ve won more ! I’ve no complaints if I’ve needed any help with anything it’s been sorted fairly quickly also when I withdraw my winnings there in instantly thanks to faster bank transfer!! I put a restriction on how much I can lose and it takes a week to change back to what ever you want which I think this is brilliant as cooling of period and to keep an eye on what your losing/ spending ect!! More gambling sites should do that Ive put money in other sites and not won anything I know your NOT guaranteed to win but you expect something after a few deposits so for me Betfair is in my opinion the best in uk for me personally it genuinely lives upto its name thanks you helped me out for xmas with my winnings 😃😃😃

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Don’t waste your time and money on this gambling site no wins at all no bonuses and if you got 1 its empty spent 700 nothing not even fun to play just emptying your wallet really bad experience not seen so bad gambling site ever…

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After years on Betfair, all of a sudden they’ve decided that I should be blocked from accessing the market with odds below $1.20. My bets have always a minimum of $1000. Usually on the shorter odds. Now they’re telling which odds I can take. And which aren’t available to me. Lol.

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Great selection of games, good welcome offers and brilliant customer support

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Do not use! Closed my account on business grounds when I had money in the account. They don’t mind taking your money but as soon as you win they close your account. Totally wrong and a company that should be investigated. Corrupt.

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Betfair has posted incorrect live scores to entice betting and increase loses. Looking further into it, the live score differs from the score shown in the statistics, proving they have access to the correct scores but show something different at face value. When complaining about the issue, they are very quick to wash their hands of any responsibility.

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just awful, absolutely awful. biggest scam i’ve ever come across. avoid playing on here, unless you want to lose your mind

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Avoid this site no bonuses just taken your money spend 500 nothing or if given so 40 pound 60 or nothing at all on the bonuses worst gambling site ever seen..

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So we get 50 free spins and we win £15.As others have said, I thought I’d try and withdraw the winnings, only to find that our account has been suspended, despite previously providing details of the card number etc.I would rather spend the £15 on other games if this is the way that Betfair go about their business.Betfair my *rse!!!

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Whenever I have an issue an agent is there within minutes to help & they are always very helpful.

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Absolutely a blatant insolent scam!!!!They know only one word – deposit. And then good bye when no longer can you deposit after they have drained the last pound off your pocket. By the way – what is even a betfair?? There is no such thing. What is really behind it is Paddy Power, an infamous notorious bunch of swindlers, scammers and cons. Betfair is a terrible scam. And they’re insatiate. They will take it all. All you have. And btw, they’re notorious for breaking the law. They don’t check the source of money or even the identity. And fhey must protect the vulnerable people from the harm gambling does. But they don’t. Instead, they rob everyone, no matter if they are children, or ill people, or otherwise vulnerable. They are sl greed and so arrogant that it’s atrocious. Forget about any moral compass or ethics there. You are a prey to them. Prey who is good for two things only one is ti deposit, and the other to lose. And then you can hit on the grass. As far as i am concerned the organisation victims against the villains are preparing a lawsuit against the laddy power and it will be fun seeing those vultures lose all they have, good. I am happy and fingers crossed

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Excellent Customer Support assisted with my Account to attain resolution thank youFirst Class Support

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Been with Betfair a while now, Ive not had many wins but I do like the varied games and it’s fun. I did have trouble with changing a card but the customer service was extremely helpful and I managed to withdraw my winnings. So thank you😊

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I have been using Betfair in the UK for over 2 years and find it Excellent.Just had to contact customer service .5 Star service was very fast and polite Damien Advisor was very good and very helpful .Thanks for great service

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Fast and simple, resolved the problem with clear instructions.

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Totally scam! They invite you to open account, deposit, they block asking to verify account which I have tried multiple times. They failed to sort your account for two weeks, despite having all documents claiming large queue of accounts to verify. On the end they tempted all documents and asked to verify again. After two weeks and another they to verify they decided to close without any reason an account and strip you from your own money (they money that you win and the money that you deposited). Despite that they state on their website „Any balance in your Account at the time of any closure by us will be paid back to you”, they will not return you anything without any further explanation. AVOID! Use Unibet or any other decent website, but not them!

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Got my account up and running again, with positive gambling controls in place.

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Oops something went wrong ?comes up can put a deposit in but if i try to go back on i can t

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Had a good run of fortune lately. My horses have been winning. Problem now is I can’t seem to log in with betfair when I do it says iv logged out I take it I’m banned for winning. FFS us punters do have to win at some point its not all take for F sake . Anyway there’s plenty other sites out there happy to take my cash

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They let me deposit over my daily limit by £370 extra they are not providing proof of refund and they are not refunding same day after it was instant deposit from bank

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The absolutely worst online slots I’ve experienced. Must have burned £200 and was never in profit. Extremely low payout and not a bonus in site. I don’t always expect to win, but something has to give. Truly awful.

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The agent I chatted to was very helpful with his advice and help.

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I engaged in 140 spins on a game, boasting an impressive 96.4% win rate, only to come away empty-handed. This experience was marked by sheer frustration, as, despite clear evidence in the transaction history, Betfair closed my account, claiming a lack of supporting evidence.

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Thank you Marcello and support for quickly resolving my issue!

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Fute Guta de zdrente ca NU am avut unu single castig de 4 anii de zileDeposited every fffk Friday and never back winingI think it is the most fk stupid and thief site from all the UK. Never got a fk winning 😭😭😭 on this site and I have made deposits non stop, maybe ai will do a fk tink for me and I will delete the fk account with this sheet company fk fk fk fk BetfairNothing fair on that one Site 😕

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In the middle of the night I put a bet on the greyhounds by mistake. I got in touch with with Betfair and, as a one time gesture of good will, they voided the bet for me. Maybe there is a Santa Claus after all! Thankyou so much Betfair 👏

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Great experience on solving my login issues and very easy and swift

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