Betfair PLAYER REVIEWS(1997)

Declan
13 November 2020
Comment from uk.trustpilot.com
There should be a 0 star option! Completely dishonest company and now also thieves! I was with Betfair for 10+ years. In August they suspended my account for apparent 'security issue'. At first it was ID and proof of funds to get it back, which was sent, then a week later something else, and then something else a week later. To date they have: My UK passport, driving license, utility bills, bank statements, wage slips, evidence of my wages being paid in to my bank, bank statements showing transactions from my acc to Betfair. Skrill money book evidence, PayPal acc statement, Proof of ownership of an old bank card. You name it and they have got it. A week ago i was kicked out of my PaddyPower acc and my funds withheld. Their reason - because of my betfair acc!! (same people). They are not replying to my emails, fobbing me off in the chat, and I still haven't been contacted. They have stolen £80 from me...Not winnings - a recent deposit. You are probably thinking 'Yeah he must have done something' I wish... This would be so much easier to accept if I did. I have 1 long term legitimate job, 1 source of income. I am as vanilla as they come. If they can do this to me and treat me in this manner and steal from me, they can do it to you. I don't even know what to do to try and get my money back. I feel completely betrayed. A law unto themselves that don't feel the have to explain. AVOID

ARNIS Sarkovskis
13 November 2020
Comment from uk.trustpilot.com
Match ended 3 hours ago but they are showing awaiting results becose its winnnig cupon. liars and cheats

Harry
13 November 2020
Comment from uk.trustpilot.com
l made an initial huge deposit after reading good reviews about them and when it got to the point of withdrawal, it pulled an exit. But then for the sake of my own sanity, I sought for answers and I found ( Emilyperpy at Yahoo mail ). I filed complaint with them and within a short period of time, I was able to recover all my funds back.i recommend their swift.

CompleteSavings member
12 November 2020
Comment from uk.trustpilot.com
NEVER EVER EVER DEPOSIT ON THIS SITE! I HAVE BEEN ROBBED OF MONEY BY BEING PROMISED A 100% DEPOSIT MATCH BONUS, ATTEMPTED TO CLAIM TWICE BY DEPOSITING TWICE & RECEIVED NO SUCH BONUS.. TRIED TO ASK TO SPEAK WITH A MANAGER TO BE TOLD ‘SORRY A MANAGER CANT DEAL WITH PROMOTIONS’ BUT THATS WHAT A MANAGER IS FOR!!!!!!!! DAYLIGHT ROBBERY. I WILL BE CONTACTING THE GAMBLING COMMISSION!

Rob
12 November 2020
Comment from uk.trustpilot.com
Bet fair may be a renowned bookmakers but they do not do anything out of the ordinary. I requested a withdrawal on Wednesday only to find that it is still pending today and the money will not be available until Tuesday next week at the earliest. This in comparison to the arrivals is absolutely shocking. After speaking to customer services I just found I was speaking to a robot and wasted most of my time when I finally got through to a representative I wish I never bothered. There are many other bookmakers on the market that offer a better service than this

Robert Hartley
12 November 2020
Comment from uk.trustpilot.com
Streamed casino content for a while, decided id go see if i could get some sort of affiliate links or similar, nothing available to me, unfortunately the last time i show anything from betfair, also i bet £1 spins minimum so bit strange how you think a promotion giving 10p free spins is going to excite me, very odd

Stefan
08 November 2020
Comment from uk.trustpilot.com
since it was founded in 2000 this company was run by people with a brain who put the punter first. It grew extremely fast and soon became #1 . The wheels came off the very day it floated on the exchange in 2010. After that, the interest of the shareholders was more important than that of the punters. I am watching their demise with interest and hope they get what they deserve

Tristan
07 November 2020
Comment from uk.trustpilot.com
Just google betfair matched betting and you will find a guide by betfair promoting matched betting. Dont promote matched betting on your website then ban people for trying it. Its insane how you charge 5% commission surely that brings in enough cash flow. The 'free bet streak exchange promotion' is something I genuinely punt on and I have been winning these alot. If you cant justify someone winning on this promotion change your terms to make it harder. Dont lure people in and cut them off its totally unjust but i suppose that's the difference between bookmakers and exchanges. You are not an exchange just another scumbag bookmaker.

Tom Reid
07 November 2020
Comment from uk.trustpilot.com
Betfair are waiting for the results from legal challenges to the US election. This is simply the best way to go about it.

Ramsey hogue
07 November 2020
Comment from uk.trustpilot.com
I started betting months ago, charged my account with £1500,and i lost all. Fortunately for me, last 3 weeks i met on guy on Instagram called premium_tip,the guy games are nerve wrecking!!!..I’ve won more than £75,000 just within the last 3 weeks, and guess what?, he doesn’t charge a penny for his games, you only pay him after you win! I will definitely recommend y’a to go check him out on Instagram.

AJ surminanna g mail
06 November 2020
Comment from uk.trustpilot.com
Had a bad experience here,wasn’t easy for me until I met an expert,I will highly recommend they're Sincere and honest in all way round they helped me got everything i lost feel free to contact her

Maestro
06 November 2020
Comment from uk.trustpilot.com
I like a lot the betfair exchange platform, using it a lot for years. Unfortunately, I cannot say the same about their casino service, that one is kind of bad at this moment. Hope they will improve it in the future.

Sports Bettor
05 November 2020
Comment from uk.trustpilot.com
Good experience with this betting exchange. A market mover for sure.

J. Likens
04 November 2020
Comment from uk.trustpilot.com
betfair.com did the much fraud to me. I invested money there and after sometimes they were like disappeared. Thank God, I found (BTCinterest.live) and life is best now.

Jayson Odika
02 November 2020
Comment from uk.trustpilot.com
Any time the company feels like they would lose money they suspend my betslip hours before the match even starts it tells me awaiting result but it hasn’t even started.. CRIMINALS

Steven Hodges
02 November 2020
Comment from uk.trustpilot.com
Stop wasting your money on bet Looking for the best cryptocurrency investment platform ? I highly recommend | www. empireinvestments.xyz |, they offer a high ROI and their withdrawal is automatic.

Ramsey hogue
02 November 2020
Comment from uk.trustpilot.com
I started betting months ago, charged my account with £1500,and i lost all. Fortunately for me, last 3 weeks i met on guy on Instagram called premium_tip,the guy games are nerve wrecking!!!..I’ve won more than £75,000 just within the last 3 weeks, and guess what?, he doesn’t charge a penny for his games, you only pay him after you win! I will definitely recommend y’a to go check him out on Instagram.

Cyril Harrison
02 November 2020
Comment from uk.trustpilot.com
What a disgrace Betfair has become. I contacted the customer services regarding an incorrect settled wager - was told it was a loser, but disagreed and contacted them via email - have had no reply. Heres my wager -whats your opinion ? I had a wager on a horse match race A versus B- both horses pulled up - but my bet was settled as a loser- so who won and who lost ?? This has happened previously and in my opinion should either be void bet or a non runner. I wonder how many unsuspecting punters are ripped off in similar settling ? Seems this company is only interested in its profits with no or poor customer service. My advice is keep your eye on their settling of your bets. Certainly this company gone down hill for service to punters.

Chris
31 October 2020
Comment from uk.trustpilot.com
1.5 stars out of 5. That is thousands of customers..Read reviews before you get involved..If you win they don't pay out ...Scam avoid......

Tim
30 October 2020
Comment from uk.trustpilot.com
The review by Spencer Pearce below is exactly what I was going to write They used to the gold standard of customer service. Then Paddy Power got involved and they are now a disgrace. They lie about calling you back and they are rude and unprofessional. They act like this because they have a monopoly on exchange betting cos the opposition is so bad. If you have an account just pray you don't need customer service

Fruby
27 October 2020
Comment from uk.trustpilot.com
I use betfair exchange when I am football trading and have found it the best exchange, offering the most markets.

Feilim
27 October 2020
Comment from uk.trustpilot.com
I joined Betfair. Added £10 for free bet. Never got it. Won a bet with my tenner. Had £15 in my account. I then got an email giving free spins. So i clicked on it and had these free spins. Checked balance and money had gone. Only way to contact Betfair was on chat. Stayed on for 3 hours as got cut off 4 times by staff. Last person said someone would contact me within a few days. That was over a week ago and nothing. Scam website. I would have gave no stars if possible. Dont know how regulatory allows this to happen.

JOHN FINLAYSON
27 October 2020
Comment from uk.trustpilot.com
Never no problems plenty of free spins easy and fast withdrawal can't understand the bad reviews but am not a big casino player

Robert Hartley
23 October 2020
Comment from uk.trustpilot.com
Betfair rewards just got worse, why would i pay more commission for a higher rewards package ? THERE IS NO VALUE IN THAT FOR THE CUSTOMER WHAT ARE YOU THINKING BETFAIR!!!!

J. Likens
23 October 2020
Comment from uk.trustpilot.com
betfair.com did the much fraud to me. I invested money there and after sometimes they were like disappeared. Thank God, I found (BTCarbitrage.live) and life is best now.

Tan
23 October 2020
Comment from uk.trustpilot.com
odds are so overpriced compared to others!

Collette
22 October 2020
Comment from uk.trustpilot.com
Should of lookled on here first , just takes my deposit never get a win.

Spencer Pearce
22 October 2020
Comment from uk.trustpilot.com
In regards to my previous review of Betfair if you combine Betfair and Paddy Power trustpilot ratings(Paddy Power is about 1.6 compared to Betfairs 1.5 both extremely bad)you will start to see why Betfair has gone from being the best betting exchange experience in the early 2000's to what it is now as the customer experience which was always important to Betfair has now become totally non existent. If you check the Paddy Power ratings you will see pretty much the exact same issues that Betfair members have which is with the Sportsbook where football matches disappear Cash Out disappears at convenient times(the casino arcade and slots are very suspicious in my opinion and never work properly)which is exactly what Paddy Power users say so is it any wonder when Paddy Power bought up the Sportbook and joined forces with Betfair that the whole experience has got worse. I have never reviewed Betfair before on Trustpilot and was absolutely shocked at how bad the ratings are people closing their accounts leaving in their droves and it should now be plain obvious to Betfair that they have serious issues its not just a few issues its numerous problems mainly with the Sportsbook but also the Exchange. Betfairs customer service representatives if that's what you want to call them can be extremely rude and aggressive insinuating that's its your fault and why are you complaining it takes forever to talk to someone on live chat as they don't have an email facility anymore every other betting company does apart from Betfair which considering they are a multi national worldwide company should be an embarrassment because a member doesn't want to talk about something important on live chat or receive an automated response they want to either talk to someone on the phone who knows what they're talking about or send an email(a lot of Betfair customer service representatives don't understand Betfair or betting)so why are they working for them answering customers queries if they don't understand how the Exchange/Sportsbook works. A recent reviewer on Trustpilot said they wouldn't be surprised if Betfair go under I'm not sure that will happen but if you keep on offering a substandard service and keep on taking your loyal customers for granted then you deserve exactly what you get people will go elsewhere as there are plenty of Betting Portals and Sportsbooks around plus Betfair don't have the monopoly online anymore like they used to have. I have four telephone accounts none with Paddy Power should I add and although the majority of my betting online has gone through Betfair since the early 2000's I'm more than happy to take my money elsewhere if I'm not valued or wanted so I think Betfair and Paddy Power should heed the warning as people will keep on leaving and it might be too late for them to do anything about it or realise what's going on Betfair and Paddy Power you have been warned.

Miss Anthony
21 October 2020
Comment from uk.trustpilot.com
Annoyingly I don't get any promotions anymore, apparently not eligible for any of the 5 free spins. I used to get these everytime they showed up on my app but now I can't get any. I did have a problem with my account and I believe this is why and what's happened but the customer service team don't seem to care or want to help - account deactivated you won't be getting my money anymore!

T.F
21 October 2020
Comment from uk.trustpilot.com
Used to be superb then sold to PP and now gone to the dogs They don't reply to emails and if you get thru to someone on a phone they promise a manager will call you back but they never do... Site has numerous problems and is always going down. Live video down at least once a day Used to be 5* but now they couldn't care less about customers I don't want to give even a 1

Robert
21 October 2020
Comment from uk.trustpilot.com
API works really good. I uploaded some documents, that were accepted, before doing the first withdrawal. I did not know that my account was not fully verified yet and had to wait a week before the account was verified. In the meantime I couldn't bet. Still 4 stars. API works good and the documentation is good enough. Customer support is quick to react. Only the KYC department was a bit slow.

Pat
21 October 2020
Comment from uk.trustpilot.com
This is honestly the biggest scamming ripoff casino you could ever use or be a part of. Youre obviously not supposed to win every single time you play, but you will get caught up losing every single deposit you make on just about any and every game you play. I know many people who will vouch for this as well. Stay away from this place at all costs...if you don't believe me or the other people here saying the same thing, you are going to waste your money. I've deleted my account with them and it wouldnt be a surprise if they go completely under in the near future. Stay away, trust me.

crypto guru
20 October 2020
Comment from uk.trustpilot.com
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Richard tyler
20 October 2020
Comment from uk.trustpilot.com
I started betting months ago, charged my account with £1500,and i lost all. Fortunately for me, last 3 weeks i met on guy on Instagram called premium_tip,the guy games are nerve wrecking!!!..I’ve won more than £75,000 just within the last 3 weeks, and guess what?, he doesn’t charge a penny for his games, you only pay him after you win! I will definitely recommend y’a to go check him out on Instagram.

Spencer Pearce
19 October 2020
Comment from uk.trustpilot.com
Years ago Betfair used to be the best betting experience around the exchange was top notch and fluid with lots of liquidity available on a range of markets but since Betfair linked up with Paddy Power the Sportsbook side has gone rapidly downhill. There is definately something suspicious going on with the casino arcade slots as when first played you will win money but after a while you will start losing heavily with spin after spin losing and no returns. I've noticed many suspicious patterns on certain casino games where the same patterns are repeated over and over again sometimes you will be offered 25 free spins when you win £25 if you accept the offer you will lose heavily sometimes upto £100 or more yet if you don't accept the offer you will win so its as if you are being encouraged to accept the free spins offer which many gamers will do and if accepted you will lose a lot of money straight away. Betting on the Sportsbook football is a nightmare games will totally disappear at random for no reason Cash Out conveniently disappears at certain points to stop any Cash Out and will not return for ages sometimes when the game is nearly finished rendering the Cash Out option defunct. This happens all the time on multiple/accumulator bets on the Sportsbook add that to the customer service from Betfair which is totally non existent and all in all what was once a brilliant betting experience has become a nightmare. I would definately say that the casino gaming is extremely suspicious and would strongly advise using it my enjoyment of Betfair used to be brilliant but its not really fun anymore I have no confidence in its legitimacy the exchange is ok punter again punter Betfair don't care about the exchange as they make huge amounts in commission the Sportsbook is totally different and I personally don't have any confidence whatsoever betting on the Sportsbook so I would say if you bet on the Sportsbook you do so at your own discretion because in my experience you will lose and lose heavily over a period of time. P.S I would score 0 if I could.

Daniel Holdsworth
19 October 2020
Comment from uk.trustpilot.com
I have £44K on live bets with Betfair without prior notice or communication they have closed my account denied me access with no reason. I had to do my own investigating to find out why this could be. After sending to them on several occasions and receiving confirmation of receipt of ID, Bank Statements,P60,Payslip, utility bills , proof of wealth they still haven't resolved this. Asked for data protection subject access they sent the reply to my wife email address. They are incompetent and it is beyond me that they can do this and not resolve it, They have now done the same thing to a relative. Their communication between their customer services and their so called verification team in Malta is useless. If you get into this situation record everything copy everything and get resolver involved straight away. When resolver send off your complaint and even if Betfair get in touch with their standard auto reply and resolver come back to say do you want to escalate this escalate it and push for a deadlock letter so you can get the Independent Complaints involved asap. Also get in touch with the Malta Gaming Commissions and send a complaint to them, Betfairs communication is woefully unprofessional.

James Smith
18 October 2020
Comment from uk.trustpilot.com
I opened an account, had 8 x£10 bets, asked for my free bet as advertised, oh I wasn't eligible for that promotion, rubbish these people get away with theft, no-one ever investigates. Typical England, rob,rob,rob.!!!!!!

Flavio
15 October 2020
Comment from uk.trustpilot.com

razzi latts
14 October 2020
Comment from uk.trustpilot.com
Limited after first bet. Allowed bet now about 5 euro 🤣

Jon Clay
12 October 2020
Comment from uk.trustpilot.com
Don't understand a previous comment about lack of Football matches to bet on. There's a wide array of markets, certainly for Football and Horse Racing which I use on Betfair. I can't comment on the Casino side as I don't use it. Never had a problem though with the services I do use and Customer Service were helpful when I have had to use them.

Mr kerr
12 October 2020
Comment from uk.trustpilot.com
Spent thousands on this app and they now don’t include me in promotions saying I’m not elegible. Absolute joke.

Miguel Ceballos
11 October 2020
Comment from uk.trustpilot.com
No deposit withdrawal fees, easy to use. Commission on lay wins could be lower.

Elizabeth Wieland
11 October 2020
Comment from uk.trustpilot.com
dont waste your time, thel let you win pay out, then you will lose lose lose......and games glitch so you can never be to sure if the games are genuine.

Robert Hartley
09 October 2020
Comment from uk.trustpilot.com
kind of shocked how little bonuses i get for the hundreds i put into betfair, poxy 10p free spins arent exactly worth it when im spinning £1 games, think ill be moving providers this isnt very value for money anymore

James Ward
09 October 2020
Comment from uk.trustpilot.com
Poor array of football matches to bet on, a limited selection. In-play betting restricted, half and goals markets pulled from listings at will.

Shawn Mathew
08 October 2020
Comment from uk.trustpilot.com
Review of Betfair.com and the 88 Fortunes- by SG Interactive The game malfunctioned as i was playing. I entered the bonus/jackpot round. Once i clicked the coins for bonus spins- the machine blanks out- and i lost the ability to see the jackpot rounds play out. In addition the game screen is no longer under my control. My ability to change the bet size, stop auto spins, or see the game reels were lost. (I would assume being able to control the actions of betting is mandatory for all games in a casino online or otherwise_ I reached out to customer service right away- and was promised a response in 72 hours. After not hearing back from betfair, i followed up and was told they are still waiting for a response from the game provider. After waiting nearly a month, i followed up again and this time the service agent said they reached out to the game provider again and their answer was that "game/round completed" and there was no issue on their end that could be seen. I have numerous pictures and videos of the incident. I'm disappointed by the betfair.com support teams customer service response and openly question the ethics and fairness of these online slots and predatory behavior.

Robert Hartley
07 October 2020
Comment from uk.trustpilot.com
Shocking, 60p spins and spent £200 on money train 2 and not a single bonus, highest win was £32, what a shambles casinos are becoming, such poxy games nowadays

Pitch Black ASMR
07 October 2020
Comment from uk.trustpilot.com
Dealer had black jack 8 times in a row😂😂😂😂 on record aswell, do not play at these tables they are rigged and will scam you for every penny your earn

ali hurrell
06 October 2020
Comment from uk.trustpilot.com
An absolute bunch of c****, let me add money and spend quite happily with them for months and now suddenly want all my personal data provided to them, uploaded numerous proof of address but each time apparently no good!! A council tax bill is produced in March you f***ing imbeciles so how the hell can I produce one now that is only 6 months old?!!!, bank statements are all online paperless, and I dont get a utility bill as I pay as I go so tell me what the f*** I'm supposed to do, do you wanna know how many times a day I go for a s*** too ffs. No contact number and due to how they treat people I can see why as they'd constantly be dealing with complaints. USE ANOTHER BETTING COMPANY THESE ARE A SHOWER OF S***
Richard
13 November 2020
Comment from uk.trustpilot.com
Betfair and Paddy P are by far the worst payers in casinoland .I had an account with both for a year and didnt get of my seat once ,with regular deposits. I closed both, my ex partner has accounts also and still plays there with little or no payout what so ever ..i mean nothing she keeps playing winning everywhare else, but never in these two combined casinos absolute DISGRACE why she plays there i will never know appart from ADDICTION i can see no other reason.STICK with VIRGINBET at least they look after theyre players
Betfair and Paddy P are by far the worst payers in casinoland .I had an account with both for a year and didnt get of my seat once ,with regular deposits.
I closed both, my ex partner has accounts also and still plays there with little or no payout what so ever ..i mean nothing she keeps playing winning everywhare else, but never in these two combined casinos absolute DISGRACE why she plays there i will never know appart from ADDICTION i can see no other reason.STICK with VIRGINBET at least they look after theyre players