Betfair PLAYER REVIEWS(1997)

Edgar
04 November 2022
Comment from uk.trustpilot.com
Don’t bother using there slots they are fixed chances of winning are slim beware better sites to spend your money and get winnings

Adam Hodge
03 November 2022
Comment from uk.trustpilot.com
You can stake over 500x without a bonus on low stakes that's thousands of spins without a bonus, then when you do get a bonus it pays 10x or less, they have altered their RTP on slots or flipped a switch, I deposited 800 and got around 5 bonuses all paying way less than i staked. AVOID.

Jordan
03 November 2022
Comment from uk.trustpilot.com
Do not use betfair, use any other sportsbook or platform you can. I had placed a bet and I had won, to see that they did not payout my winnings as they placed an "automatic lay bet" against the same odd without my knowledge at all? How is it that on the bet slip It only had gold trip the horse to win, and when the result came out it said that there was a bet placed for and against the same horse to win?? So dogey when I called to let them know what had happened they just referred me to terms and conditions knowing that will go no where.

RobertParfitt
02 November 2022
Comment from uk.trustpilot.com
i have been fighting to get my money released from this company for over two weeks every time i contact them it is over a hr on live chat to come back to no managers are free to take your complaint and then they close the chat after asking you to contact them at a later date you can not make a complaint without going through the manager so no complaints made also no movement on my money not a large sum just shy of a grand i can still use their site just not withdraw my money

Laczko Boby Emanuel
01 November 2022
Comment from uk.trustpilot.com
Not really understand the RTP and the RNG because not real. About 90% plain spin from 90% about 15 % trying the free spin nothing else. The rest 10 % I mean 10 spin from 100 max biggest about 60 pence 1 time the rest 2,3,4 and 12 pence. Something wrong with my experience or the RTP count for the house I don't know but seriously nothing to do with this crap. watch out where you spend money but definitely not this site that.

Wojciech Wiatrowski
30 October 2022
Comment from uk.trustpilot.com
I can absolutely say this casino is rigged. Slots pay nothing and never hit bonuses. The only roulette tables worth playing are non betfair ones. If you choose to play the betfair version of roulette i will guarantee you it’s a scam. 12 colour streaks over and over again that it’s mathematically impossible. The dealers are RUDE, condescending and will gaslight you. The spins are so inconsistent and they never spin from the number landed. I also have evidence that the roulette tables will land on numbers with the least bets on it. Absolutely disgraceful site. Spent 5 days trying to get in contact with a human on the live chat and not a chance. Tried to close my account 3 times and no reply from customer service either.

DK
29 October 2022
Comment from uk.trustpilot.com
A good sight and app. Money hits bank account in seconds when you withdraw. Although they ban you from daily free spin, if you don't spend enough/play enough on other games. I did eventually get reinstated though.

David Paterson
29 October 2022
Comment from uk.trustpilot.com
I made a withdrawal of a good amount of money. Never received into bank account. Contacted Betfair on live chat, which took forever, told to contact bank, bank could not see transaction number, told to go back to betfair who said they transferred money and it was up to my bank to sort out. Joke of a company...

ca la mare
27 October 2022
Comment from uk.trustpilot.com
Warning!This bookie steals your money from your account without any hesitation. I'm just about to send all my account details and everything that's been screenshot from my account to the Daily Mail.

Lynnette
26 October 2022
Comment from uk.trustpilot.com
Well, this is a joke of a company. I was enticed in with free spins and I won just over £5 with those free spins. I went to withdraw it as a Tesco voucher and during the process, I got an email saying that my account was closed and there was no way to appeal it. I even started a chat with customer service about it to just even find out why it had happened and after complaining about how it's not exactly fair (ironic, due to the name) then there was an "error" and the chat failed. I think with the dodgy dealing I went through, I hardly think this was an accident.Don't be sucked in with fake "free" spin promises, don't get any hopes up if you do win anything, and DEFO do not give this company any of your money! Ooft! I usually come on here to give good reviews, I've never gone on anywhere to give a 1 star review, but I had to complain about this to SOMEONE since the customer service didn't help one bit, not with clarity about my case and not with any kind of help with my winnings.

Aiden
26 October 2022
Comment from uk.trustpilot.com
I play the bonus pinball game that they currently offer 1 spin a day for free, I have been doing well getting the odd 40p 50p etc once a day, sometimes I have to use their allocated games to spend it which is fine anything I win on those games goes into my main account wallet. Saving for my main slot game dynamite riches.First issue: I won the £100 prize from pinball only for a message to appear saying “oh no you didn’t win this time” it landed in the correct box so it is broken. I contacted support (took 30 -40mins for a reply) they asked for a screenshot, that’s pretty impossible with the pinball game it’s too fast! Then they tried fobbing me off with a display issue and that I needed to clear cookies and data, that’s funny I’m pretty tech savvy and clear my web data once a day. Run IOS 16 for Betfair and have a relatively modern phone. Which I stated then they ran out of excuses and just said without a screenshot there is nothing they can do. Fine you want to cheat me out of winnings so be it, I’ll screen record every instance of gambling from this point on.2) referring back to my piggy bank of main wallet, which I save from the pinball game to play my main slot dynamite riches as I have unlocked all the bonus features, I could save £5 or £10 over time from pinball wins and spin at a 10p stake on my main game. (a low stake indeed with small winnings but when gold spins initiates a small return is made). The issue I have is that never the cash I save from pinball initiates the bonus games, it shakes to give the impression of a bonus game activation then never comes through, I expect the shake once or twice as false positives (part of the game) that’s fine but false shakes 5 or 6 times is scummy. Only when I deposit money do I get the bonus games activated. Why is that? Hmm let me think.3) deposit such and such promos say £5 and get 10 free spins. Here’s a question why does it lock out my bonus games on my slot when I use those promo spins!!!! Surely it’s part of the deal you slimey slugs.Overall a dodgy company for sure, never had an issue with withdrawals yet instant to my bank account but I dread to think what would happen if I win big.Very shady indeed.

Kellylou
25 October 2022
Comment from uk.trustpilot.com
No fair game play on this site atall when you do 5 deposits with 0 bonus! Absolute joke especially when you dont even win your stake!!

Steve
24 October 2022
Comment from uk.trustpilot.com
Betfair is easily the worst bookmaker in the uk. Im talking about the sportsbook and not the exchange. The sportsbook side with the traders etc is without doubt the mug end of the industry. Always last up with odds on overseas racing and restricting bets. Clueless custmoer service who are equivalent to monkeys pulled off the street and asked to repeat standard replies written down for them. The sportsbook runs a distant last to any other company.

Luke Cooke
24 October 2022
Comment from uk.trustpilot.com
bent as a 2 bob note take take take. All I ever do is deposit never get to withdraw as site never lets you win. Play bingo lose, play promos lose absolute joke stay clear unless you like losing your money

kashif hussain
22 October 2022
Comment from uk.trustpilot.com
Hi, My username is kashif1604My account was closed. When I want to contact betfair help center, they do not respond to my emails. In my opinion, betfair.com help center is totally useless and it closes its customers' accounts at any time without any reason. I never suggest opening an account on betfair.com

Kevin Law
22 October 2022
Comment from uk.trustpilot.com
Had player for Hatrick, he did not play in the entire game, betfair said its there terns and rules ?? yeh I should have read there small print...if your player does not play we just keep your money anyway ? won't be betting here again You don't get that at ladbrooks or William Hill

Spencer Pearce
19 October 2022
Comment from uk.trustpilot.com
Betfair FRAUDULENT Paddy Power FRAUDULENT Betfair/Paddy Power FRAUDULENT since merger in 2016.Casino 100% FRAUDULENT operated by Paddy Power Cash Out FRAUDULENT run by Paddy Power trust someone who has put thousands through the Casino in the last three years as it is Riddled with Corruption.Thousands and thousands of spins no bonuses no winnings just loss after loss after loss DO NOT under any circumstances play the Casino operated by Paddy Power as they're only intention is to steal and fleece you of all of your money as quickly as possible.The reels in the Casino are manipulated inplay every game is FRAUDULENT its so obvious and blatant its not even a close call so my advice is DO NOT play any Casino linked to a Bookmaker as they are all FRAUDULENT DO NOT play Betfair/Paddy Power at all as you are guaranteed to lose and lose heavily. There are thousands of decent online Casino's with no links to Betting Firms the majority of them are fair and transparent so if you want a good experience with a genuine Casino try one of them but please DO NOT under any circumstances play the Betfair/Paddy Power Casino because it will end in disaster and you will have no money left and the Gambling Commission will not do a thing as they have vested interests you have been warned.

Jérémy Espagnol
19 October 2022
Comment from uk.trustpilot.com
They don't let you withdraw your money.Avoid this betting website!

john
17 October 2022
Comment from uk.trustpilot.com
JUST FAKE playing solts for 1 week and not even 1 bonus feature on any of the slots . iv been playing at different times and days and just to win nothing at all in 1 week . So this is controile3d game play as game providers have a duty to keep slots topped up with wins . Thats why they have a return to player over a long time of playing nearly 97% rtp yeah right more like 97% return to house . How its so funny that all week nothing at all even tho house edge is only 3% they are just thiefs and the same at paddy power both companies are owned by flutter gaming just take a look online at this company and tell me if you still want to play at any of flutter gaming casinos

Mario Goncalves
15 October 2022
Comment from uk.trustpilot.com
Been discriminated against today as there was an offer for.today only on horse racing, where you bet 10 quid on doubles or more and get a free bet, did the offer.never got the free bet, when I queried with costumer services, they told me that my account was restricted to.promotion , was a company decision, no further explanation given when asked, I know friends who.done this.offer.with no issues. Very disappointing and seriously discrimination.stay away from these lot.

Jon
14 October 2022
Comment from uk.trustpilot.com
Absolute joke of a service. Account closed with funds still in with no reason why.Contact page is awful. Talk to a virtual assistant for ten minutes and then wait another 15 minutes to get in touch with a human.Plenty of other good sites out there, these guys are useless and make it so difficult to get your money back out

Matthew
14 October 2022
Comment from uk.trustpilot.com
Stay away from this site. Sportsbook will limit your bets if you managed to win any bets at all, with no explanation or reasoning. The odds to win on the casino are inflated when you register to drag you in and then are flatlined to the point where you wont see any wins for months.

Kaye Felton
14 October 2022
Comment from uk.trustpilot.com
Joined today.bet £10 won.got the £30 free bets.bet on a football match.won £80 withdrew.it was in my bank instantly.What more do you want?Fantastic site

Peter
13 October 2022
Comment from uk.trustpilot.com
Only joined 2 weeks ago have now left too many hindrances for rewards and bonuses but easy enough to deposit same screwing company different name.Deposited £30 and left without using my first deposit bonus easier sites I know are available

Mike
09 October 2022
Comment from uk.trustpilot.com
Bookmakers used to have a bad name.A new kid on the block saw an improvement from the old boys.Betfair was a new kid.I no longer consider them as a customer focussed bookmaker.Tread very carefully with this company.Read and read again the small print.Bet with them at your peril.

Neil Malbon
09 October 2022
Comment from uk.trustpilot.com
Need I say more the rating is already disgraceful! Customer service is virtually non existent! Out of touch, stuck in the 90s business!

slippy
08 October 2022
Comment from uk.trustpilot.com
Ouch £45 deposited playing slots at 10p a spin numerous games played 1 feature hit won £2.70 £45 gone in under a hour ?

Adam Hodge
06 October 2022
Comment from uk.trustpilot.com
2nd review on this company, Won a reasonable amount a few months ago and since then took 100 times the amount I've wont no hits in months take take take they blame it on your habits but come on that is just robbery. that's their excuse to cover themselves they always blame it on the player, not the fact they changed something in your account to stop you winning.

Mark Knowles
06 October 2022
Comment from uk.trustpilot.com
I was a customers since 1999 when they started but last month they asked for bank statements and proof of investments, house ownership, earnings etc. I provided that all the same day but they reduced my net deposit limit to 100 a month. I queried this and a month later am still waiting for a reply. I've finally given up and deleted my account. For years the betting industry didn't care about customers spending 1000's but now they panic if someone spends more than a 100 a month. It's a total over reaction and they are too stupid to figure out how to care while allowing people to be grown ups. It's pathetic.

Paul Wilson
05 October 2022
Comment from uk.trustpilot.com
I urge anyone who likes playing slots to use any other site but these, you will literally spend hundreds to get a bonus then it pays you pence every time, yes slots are a game of chance but i firmly believe they are fixed on Betfair and I'm surprised they have not been investigated

GoldRTS Signals
01 October 2022
Comment from uk.trustpilot.com
On September 23, 2022 I made a wire transfer to Betfair and by September 30, 2022 was not posted yet in my account. I contacted the help desk a few times and they said that my ticket# was not even revised. And on September 30, 2022. I was updating my phone number and they just closed my account without any notice. They stole my money and never send me an email about the issue

Agne Tirunaite
01 October 2022
Comment from uk.trustpilot.com
Never using again if I withdraw money via fast payment but it’s over 1000pound it will take 2-5working days so it means if it Friday earliest Monday . Stay away from this website

Darko Nikolovski
28 September 2022
Comment from uk.trustpilot.com
The worst company to Bet on tennis. Their brokers are a joke, never give you option to chose from the whole daily lineups. Always the straight forward matches are not available. Even when the match starts, not available inplay. Only when the favourite takes the lead, the odd drops and the match appears. Very dishonest and quite doggy. All the others companies this never happens, you are a disgrace, even though the matches seems straight forward, there are surprises, you would make money, people will lose bets. There has to be a change in approach, otherwise, you will go down. Not surprised on the customer service reviews, they are useless. Bet365 and all the rest are much better, at least they don't play it doggy. You have to sack the brokers team, every single one of them. Very disrespectful, all my picks for tomorrow's tennis, 70% are not available. DISGRACE OF A COMPANY, USELESS, DISHONEST, DISRESPECTFUL.

Kellylou
28 September 2022
Comment from uk.trustpilot.com
Shocking as per. Games dont load. Won a total of 1.52 in my deposit. Not a single bonus. Absolute joke

Leslee Alexander
24 September 2022
Comment from uk.trustpilot.com
My experience with Betfair was it is a a great site. Joined last night. Won £400 / withdrew it. Sent all my ID/Verifications. No more than any other site asks for. My winning are in bank now. So I have no negatives about Betfair and would recommend it to others.

Ryan
22 September 2022
Comment from uk.trustpilot.com
The worst company I’ve ever dealt with for customer services, 30 minutes wait in a chat connected to an advisor before passing data protection. Spoke to a manager called Liam who said not his problem and transferred me back to another agent to go through the same thing I’d already been through twice. All down to your system not withdrawing funds correctly, shambles of a company, shambles of a service.

mark
21 September 2022
Comment from uk.trustpilot.com
Why does this site make it so difficult to do a time out or self exclude? I just don't trust you lot anymore.

beloved orphanage
20 September 2022
Comment from uk.trustpilot.com
I won 3 bets and the next thing, my account was limited. I was given a max stake of $2 for any options with 2.00 odds and above. Betfair is simply the worst. Don't even waste your time, if you looking for a reliable bookie.

Josh Grove
19 September 2022
Comment from uk.trustpilot.com
Just avoid plain an simple unless company

Wayne Roberts
15 September 2022
Comment from uk.trustpilot.com
I would put zero stars if I could stopped playing on site for a while limited to £50 a day played 2 days only 10/20ps in the two days and hundred pound on my 10/20p stakes I got one bonus in 20ps which paid 30p my last £10 I played 10p stakes 100 spins which returned 50p I’ve played on loads of sites this is by far the worst site I have ever played on and when I closed my account I told the chat I will be putting a review on trust pilot about this site be WARNED

DH Service's
15 September 2022
Comment from uk.trustpilot.com
I've noticed when your put a bet on ready for a cash out fornthe fact cashout symbols are there for that reason for a cashout, so when you've placed the bet as soon as your bet starts to lost they disable the csshout bit so you lose all your money

Ryan
14 September 2022
Comment from uk.trustpilot.com
Rubbish, don’t bother! Staff are rude and arrogant… karma… what goes around comes around.

Paul dooley
14 September 2022
Comment from uk.trustpilot.com
Second time betfair have ripped me,once on age of gods and tonight on medusa v monsters.get bonus and it freezes.just out of interest.spoke to rep from betfair first time and he said that all casino games and slots are predetermined,therefore there is no randomness to these games.that however gives them no excuse to freeze the game at anytime,especially when having just won the bonus.stinks of a very bad,untrustworthy,bookie.dont play their casino and think carefully about placing a bet with them....at your peril....

Mich
12 September 2022
Comment from uk.trustpilot.com
I’ve been with Betfair for over a decade, 99% of my bets/wagering are on the Betfair exchange. I’ve never once had any issues, the Betfair exchange in my opinion is the Gordon Ramsey of sports betting. The reviews here are really low but I believe that’s because people usually only leave a review if they are unhappy with something. I don’t like seeing the stories of people not being paid out, that’s really poor and not how anyone wants to see a company behave. But as Caan Berry advises, this seems to be a common practice with all bookies. But I’m 100% confident you will almost never have any issues when betting on the exchanges.

Simon Andrew
12 September 2022
Comment from uk.trustpilot.com
Absolutely disgusting companyI signed up deposited and claimed and played the welcome offer without issue then I played a casino slot with a bonus they gave me and turned a few pounds into £250. I withdrew the amount and waited.They then asked me for identification and returned the money to my balance stating I would not get paid until that was sent in. I wasn't happy but I did as they asked cooperating fully and friendly at all times. Via email I then got this message.....Carole (Betfair)Sep 12, 2022, 14:18 GMT+1Dear Simon, Complaint Reference Number: The balance on the account has been retained in line with the below Terms and Conditions; Withdrawing your funds: You will usually be able to withdraw your available real money balance at any time, but there are certain circumstances in which we will be entitled to delay or withhold withdrawals (See clause 7.7). 7.7 Funds may be withdrawn by you from your Account at any time provided that:7.7.1 all payments made into your Account have been confirmed as cleared and have not been charged-back, reversed or otherwise cancelled;7.7.2 we have completed any verification checks to our reasonable satisfaction (see clause 5). Where we have requested information from you to carry out these checks, any delay in providing this information may cause delay when withdrawing funds; and7.7.3 there is currently no ongoing, or completed, investigation:into suspicious or irregular betting patterns and/or possible instances of event manipulation and/or cheating (see clause 12);into money-laundering or the financing of terrorism, including where we suspect that you have been using the proceeds of crime to gamble with us;into an Error, Malfunction or Interruption involving any aspect of the Services which you have played or participated in (see clause 10); orwhere we have reasonable grounds to believe you may have engaged in an illegal activity or Prohibited Activity (as defined in clause 11) which would entitle us to withhold funds in accordance with clause 13,and in these cases you acknowledge and understand that, as we made clear in the "Important Note" at the beginning of these General Terms, we ultimately have the right (depending on the particular circumstances) to void any affected transactions, withhold attributable winnings and (in the case of illegal and Prohibited Activities) suspend/close your Account with us, and make appropriate disclosures to the police and other relevant authorities.They have closed my account and without reason decided to keep my balance, simply because they say they can....well I will fight this tooth and nail. They cannot get away with spitting their dummies out simply because a customer has had a good win. That's all that I have done,! I've done nothing illegal and nothing to break their terms and conditions. AVOID AVOID AVOID.

Lukaz Lad
07 September 2022
Comment from uk.trustpilot.com
I give 3 star as they always pay me, but the live chat makes you wait on a bot, i have been here waiting for an hour and still nobody!! WHAT A JOKE, They suspended me over me not verifying my phone number which i have done 10 plus times! I will recommend to go on betfair, but in the future they will mock you... I'm done! Thanks for the good times betfair but i'm done with you now, WHAT A JOKE. ABSOULOUTE ''JOKE''.!

Martin O'Byrne
06 September 2022
Comment from uk.trustpilot.com
Updated my address, so they deleted my account and stole my winnings. Betfair only offered a chat bot to deal with it, which ended in a computer says no reply. I must of bet £1000’s over the years, they’re probably doing a favour deleting the account but I’d still like my winnings.

Alex Marszal
05 September 2022
Comment from uk.trustpilot.com
Play on worst ones

RICKY WESTWELL
31 August 2022
Comment from uk.trustpilot.com
Absolutely disgraceful customer service experience. No empathy whatsoever. Not concerned at all about my stressful situation. Money withdrawn from my account to someone else. No-one was interested. Please be warned everyone. Avoid like the plagued.??
Mrs c boyle
05 November 2022
Comment from uk.trustpilot.com
Cant give 0, put my money on, no bonuses as promised. , machines are so tight not a penny back.
Cant give 0, put my money on, no bonuses as promised. , machines are so tight not a penny back.