4 / 5
5 / 5
28 July 2021
Comment from uk.trustpilot.com
Suspended my account out of the blue when I had near £4000 worth of open bets on the exchange. Caused me huge losses and unnecessary stress. Will never use these incompetent fools again.
The reviews on here can't all be wrong. Do yourself a favour and do not join betunfair. If you have an account with them, close it and run away while you still can. There are plenty of better alternatives out there.
26 July 2021
I thought it was ok site on till I did my bonus spin on the pinball it was going to drop in to £100 when it started to pin on the spot for 3 seconds what a unfair thing to do so disappointed.
25 July 2021
It is so so so bad! Back and Lay betting is confusing. The sports betting is terrible… I put $250 on a first goal scorer in the AFL, it came in. However because my bet hadn’t been matched it had only put my bet down as a $8 bet. Absolutely pathetic, confusing and terrible app.
23 July 2021
Ok so you want to choose a betting site, one with a good start up offer or decent reputation.
Listen whatever you do PLEASE DO NOT JOIN BETFAIR, i have joined many sites but Betfair are the worst i have ever used together with Parimatch Just read all the negative reviews on here am not lying they are run by crooks who will just lie to you, please stay away
Betfair hss gone down hill,
If you have an issue or query
You are in trouble,
Customer service 10+ years ago 10/10
Now 0/10 it is really really bad
These companys ,betfred ,ladbrokes, tote etc
Really should be held to account
And government should step in
And look at the way and go into the way they work ,
Do not go down this road. Thanks to “ RECOVERYCHARTER côm!!! saved me from totally loosing and I know it would have been another situation if I had not gotten any help from them.
21 July 2021
I had been with Betfair for a few years, and over time I have had a few wins and also a few loses, not a problem, but I have noticed on a couple of occasions I've had bets cashed out and just assumed that I clicked then by mistake, so this time around I put two bets on the premier League handicap, and at the end of the season I had actually won, but then the problems began, I waited a few days for payout but nothing, I contacted Betfair and they said they would look into it, a few weeks went by and still nothing, contacted again, said they will raise a complaint, should hear soon, over 2 months later still nothing, I contacted again now say they can't find bet, I provided the date the transaction / betting numbers and they replied by saying that they can't find the bet, I went on my betting history on their site and it's there, but they can't find it, account now closed, will use the local shop from now on.
20 July 2021
I have 15 euros on this website, and because i am living now in a place that they don't operate they closed my account and don't transfer the money to my bank account. Take care with them, don't put your money in their hands!
I've been a customer of Betfair for approx 10 years, can't complain much about the site or the amount of events available. Recently decided to set a limit on my account... Firstly started with a loss limit, seems a good start but then quickly realised that the daily loss limit includes anti post/future bets. So once placed those bets stand as a daily loss for each day until settled. So for instance if I place my limit in one go for an event in two weeks time I can not then place another bet. A good way for Betfair to deter problem gamblers I suspect.
So I thought I'd set up a daily deposit limit, seems more my thing.... £40 a day I thought, that will stop me chasing winnings... I deposit the amount and withdraw £90 at the end of the day quite happy with myself, the next day though I try to deposit £20 and told I've already reached my limit?.. hmmmmm turns out it's not a daily limit after all, but a 24 hour limit.. so as I deposited my cash last night to watch the darts at 7pm.. I now can't deposit again till 7pm so today I can't put my feet up and place a bet on the racing on my day off as planned .... Not till 7pm.
Now yes some may think it's doing its job, but others will see it as another deterrent of setting limits. Something Betfair I presume are wanting no one to do. Other companies offer the daily limits that run from midnight to midnight.... For this reason and this reason alone, for those of us who wish to limit gambling to fun I'm rating Betfair a 1star....
19 July 2021
This has to be the worst online casino I have ver played on. I have put on in the last few months over a grand and I have won absolutely nothing and this is on low stakes. I can't believe a site like this is actually in business and the customer service is dreadful. The games don't show the correct rtp either you can check the actual rtp of any game and there was a shocking number of games that didn't show the correct rtp this is against the law. I asked them about it and would you believe they didn't even know what rtp was. Stay away from this scam if you are going to play slots play at ojo a real online slot site.
Gavin Daniel Aldworth
16 July 2021
*SCAM DO NOT DOWNLOAD OR USE THE GAMES A RIGGED THEY COVER TJIS BECAUSE OF OF THE HIGH FEES THEY OAY TOP SOLICITORS! 1 PERSON PLACED 40p AND SPENT £300 ON THE SAME GAME NO FEATURE NO WIN NO BONUS NOTHING THE LAW OF AVERAGES SAYS YOU HAVE TO HIT A BONUS AT SOME POINT THEY ARE SET UP TO RECOUP ANY LOSSES THE BOOKIE LOST THE GOVERNMENT ARE CORUPT ANYWAY SO THATS HOW THEY GET AWAY WITH THIS DEBACLE.
17 July 2021
Alot of gamblers out there gambling with betfair are definitely not happy with the huge amount of lose they do record with the betting account ,I have had such experience in the past which a lost a lot , but now I get my winnings from a good tipster who I found on Instagram by the name PETER_BUGY ,since I have worked with him my betfair is looking good both the balance and the greeny look , betfair is good to bet and win ,but work with someone that will help you do that.
15 July 2021
Awful company. I've been with them over 10 years and they've completely screwed me over. Started asking for source of funds. I provided all documents and answered all questions yet my account remains suspended. They actually suspended my account whilst I had an in play bet on and without any warning.
12 July 2021
I have an account with betfair for a number of years
Recently I had a large amount of money removed from my betfair account. Betfair said I placed the bet on a horse and the bet lost.
I am 100 % sure I had no bet at the races they say I backed the horse.
No-one has access to my account except me.
I closed my account.
I was wondering if anyone else has come across this...advice much appreciated
11 July 2021
Every time I have “won” a bet on this company they find a way to bend the rules of the bet. They don’t state clearly the rules of the bet so they mislead you to think you win and explain how you haven’t won by making up rules that aren’t stated anywhere on the betting slip. It makes it impossible for you to cash your winnings without contacting customer service and then they come up with BS excuses. I have closed my account with this company they are shocking. And should be investigated for conning people. Avoid at all cost
I always like to spend time and reflect honestly with our overall experience.This has left a very sour taste with Betfair.Over a 3 week period playing slots we just couldn’t hit anything on various deposits totalling 5k at no point even £1 up at any stage.Today they limited the account to £100 deposit which is a kick in the d*ck.Betfair is not so fair it seems.Word spreads within the gambling community and this short term crap on the customer can cost sites like this ££ in the long run which of course I’m obliged to let people know my honest views on Betfair.Stick with the reputable companies if your looking for a good slot like 888,Video Slots where they have a lot better customer service and play for your money.
DO NOT BET WITH THEM IF YOU DON'T WANT TO LOSE MONEY! Every single time when I tried to use them as exchange my bet never fully matched, and when I wanted to cash out my bet then they wanted to charge me for that.
09 July 2021
Worst app.. While transfer not getting successful and even also they deduced my money name of handling fees.. Not send my money back to my bitfair acc after unsuccessful trnasfer.. So unhappy with this ap
08 July 2021
Pretty poor.. it should be a good experience but the website sucks especially whwn you try to use it on a mobile. A child must have wrote the script and the customer service is terrible.
07 July 2021
I had the displeasure to meet people from the arrogant IT team at Betfair a number of years ago. I wouldn't be so arrogant if I couldn't do something as simple as implement a password reset process that actually works!
Customer service is useless!
06 July 2021
I hate this company with passion, as a full time matched bettor they've restricted my account to £100 deposits per month despite me proving almost £100k winnings on other bookies. They suspend my account whenever they feel like it and disconnect from live-chats they wish. they should be ashamed of themselves, exploit peoples gambling addictions yet restricting people who can prove they are making a living using the exchange risk free.
All thanks to betfair for giving me a maximum payout of 40,000 pounds and paying me put on time, I have been winning virtually everyday and betfair keeps paying me fast, all thanks to ALEXDURKI_ on Instagram who gives me reliabe tips on the basis that I pay him after win! I would recommend him to anyone searching for a tipster
05 July 2021
I entirely agree with all the Bad reviews about Betfair, is a dishonest company and should be banned from the gambling industry.
01 July 2021
The betfair managers do not realise that one day they will be deceased.
They closed my account with a few thousand in the balance. I have an account with Paddy Power which has been verified for decades and they are asking myself to email identification and bank statements.
They are very inhuman and they have no respect for the customers.
30 June 2021
This firm has gone to the dogs (excuse the pun)
since PP took over
I have now closed my a/c with some difficulty,
nothing is as straight forward as it could be with this
One problem was that I couldn't withdraw money ..
.. all I got was a page telling me that I wasn't allowed
access to that information ... for months on end!
They took no notice of emails, but strangely depositing
money wasn't a problem!
... Also at one stage they insisted I had a 'gambling
problem' .. they kept sending me irritating emails requesting that I phone them .. For what reason I have
Customer service? lol
There are decent betting companies out there.. it's
not difficult to find a better one than this crowd !
Footnote: I've seen a few 5* reviews on here
One liners and totally unconvincing!
Not difficult to work out who wrote those!
29 June 2021
I read lots of bad reviews but I have very good experience 😃🍀
They took nearly £30,000 from me in less than a day. Then allowed me to give them thousands more over a period of a few months and didn't stop me. They literally ruined my life. Something needs to be done and these gambling sites need to be stopped.
27 June 2021
Worse betting company ever . No one use it they just cheated on me . I cashed Out my money but I never received anything
I've been restricted to small stakes of less than £10. Should consider changing your name, nothing 'fair' about your company. Constant bugs and wrong information too. Avoid.
26 June 2021
Read lots of negative reviews ,but my experience was a pleasant one and withdrawal paid within hours
25 June 2021
Should change the name to bet unfair. So ridiculous that I played the slot game and 650 spins (40p) with only one bonus round (just 7.6 pounds payout). And in the blackjack table dealer got 20 and 21 five times in a row. Even Paddypower or Virgin games are better than this casino.
24 June 2021
I used to like Betfair but since they were taken over by Paddy Power they have gone downhill at a rate that makes the Gadarene swine look like the backmarkers in a 3 mile selling hurdle at Hexham. BSP multiples were withdrawn, then the concession regarding return of stakes if a runner went odds on in play then lost. Customer service has deteriorated, it is hard to get hold of anybody. It is no surprise that the amounts matched per race have plummeted over the last year or so. Sorry Betfair but you have lost the plot.
23 June 2021
Stay away from this company, just like the others.
You continue to play normally for a while, you earn very little at first, but then the games start to close and the application starts to crash. You look for a solution to your problems and they try to see you as a little child. Then when you continue to play, they make you a VIP, they assign you a customer representative, they give you a little bonus on certain days and one day they lock your account, under the name of Responsible Gaming. Don't believe the games you play here. It seems that an algorithm works entirely based on the amount of deposit. Also, you can never catch the RTP rates, but if you ask, they will say that millions of spins are being evaluated! Big lie!
I've reviewed about these closing my accounts already. They locked me out and made me verify even after I already did all that and deposited and played etc. I went to live chat to verify and they told me every time my date of birth was wrong and anyway I managed to get it all verified again and then I withdrew 1500, the day the money was ment to be coming I checked the site and my account had been locked again! They held it all and told me to verify again and again. In the end they said because me and my mum have an account with them they are totally closing both our accounts and are no longer able to use their services. No bonuses was claimed ever, and my mum has not once deposited or played with them. They told her to put a fake phone number on sign up to be allowed to sign up as it wouldn't allow her to create an account! Avoid these scammers at all cost. I play with 888 and I win and lose but when I win it's big and have zero problems with them. Ever. They pay on time everytime and the games play fair.
Betfair was a decent company until late last month and it showed me what a scam company they are. Disabled my wallet with over $14006 in it for no reason and support couldn't help after days of no reply. I contacted Bestresolute.com and they helped me out and were able to get back my money from them. You can try them on Bestresolute.com if you face similar problems or need any assistance with getting back your money from scam related transactions on any platform
22 June 2021
Betfair have just informed that they are limiting me to £2000 deposit per month as a result of responsible gambling review, I have been with them for 12 months and deposits sit at £72300 withdrawals £73000 which clearly shows I am in profit. Old limit £5000 per day deposit so how am I being irresponsible, complete madness. I have left.
Johnny slots master
21 June 2021
Bet fair new free game to play for prizes is fixed
New game for all to play for free every day called prize party in the casino section. Now the is 4 multiple choices to pick a winner. I have picked the same choice 7 times now to the same prize spend 5 pounds and get 5 free spins . SHOWS YOU HOW THEY CONTROL THE GAME as its impossible to pick the same symbol 7 times in 7 days to the same prize
Game crashed just as I got feature, when I re-entered game following on screen instruction was told I had been logged out and needed to log back in to play? I wonder how much Betfair save on payouts as a result of these so called crashes? No apology, no credit nothing! If I could award no stars I would.
20 June 2021
BETFAIR ARE A TOTAL CON. OBVIOUSLY HAVING A BET IS A PERSONS CHOICE AND NOT BETFAIRS FAULT IF IT LOSES. BUT THE THINGS THEY CONTROL ARE A TOTAL CON ON THE SLOTS AND CASINO SITES. I WILL BE GETTING THE GAMBLING COMMISION DEAL WITH THEIR TOTAL CON. HERE'S AN EXAMPLE. THEY HAVE A DAILY PROMOTION
A NEW OFFER ON OUR NEWEST SLOTS, DAILY
You then click on one of four dog images to reveal what great offer you have won. BUT EVERY SINGLE CHOICE IS PRE ARRANGED AND YOU JUST GET THE EXACT SAME THING ON EITHER. IF YOU FIRST LOOK AT PROMOTIONS AVAILABLE ON THE DAY YOU WILL SEE IT ALREADY THERE JUST FOR YOU TO ACCEPT. BUT DONT ACCEPT IT AND JUST GO AND CHOOSE ONE OF THE DOGS. IT THEN MIRACULOUSLY REVEALS THAT EXACT WAGE 5POUNDS AND GET 5 FREE SPINS. DONT ACCEPT IT AND THEN JUST REFRESH THE WHOLE PAGE AND CHOOSE A DIFFERENT DOG. THE EXACT SAME 'PRIZE' IS WON. ON ALL DOGS.
THEY HAVE THEREFORE ALREADY ARRANGED THE WIN YOU WILL GET NO MATTER WHAT SELECTION YOU CHOOSE.
THIS IS WHAT THEY DO WITH THEIR SLOTS AND ALL GAMES. THEY ARE A DISHONEST COMPANY WHO SHOULD BE BANNED FROM THE INDUSTRY.
19 June 2021
Horrendous experience, I signed up for free bets and when I enquired about them they said I don’t qualify as in point 4 if says your 1st bet must evens or above. My second bet was but in the advert it only says place a £10 bet of evens or better in the 1st 7 days not 1st one. Sorry I have not got time to read all the small print. For me false advertising, the live chat agent was so abrupt, rude and refused to get me a manager. Fred Done is the founder, I feel I have been done. Avoid at all costs and look elsewhere
Pathetic site, slowest withdrawals out of the whole of the exchange betting sites, smarkets takes about 6 hours, matchbook and betdaq both the next day.. betfair exchange 2 days now and still waiting, appalling considering they are the largest bookmaker/exchange out of them all.. a disgrace.. they restrict you quite easily on sportsbook too i would not rate this company at all, i have taken out all my money and will not use them again, promotions are poor, odds are disgraceful especially on football accumulators.. disgrace
played on lightening spins deal or no deal for a few month really good to start with then 5p here and there even though lightening spins is controled by them as in what it gives you in the boxes even 2 x40p ...it now never even puts you on it ....save your money honestly ..this game as many on here have been turned down to milk you dry....
17 June 2021
I liked Betfair but they suspended my account without warning and said it was a business decision when they got in touch no other reason but wanted lots of personal details like where my money was earned
I thought was a good respectful site and I became a member, then between one thing and the other started to get worse, no possible to have a proper response from customers service, always excuses….! The priority team they are not helpful at all, I did ask to stop sending me everyday the reminders about my time spent on the site, recently I fund my account blocked because they want to me do not stay and play to long or even at night time!! They review my deposit and they decided to give me a maximum of £750 per month. If any of the usual roulette spin goes wrong because the dealers are spinning on the wrong site of the running wheel….instead of apologies and rectify the problem they just stop the bet even if was a winning number! No matter how to complaint for anything because is just a waisted time, keep asking a lots of personal question with no regards at all about people privacy, one moment they call you and give the best VIP treatment….the next day they change everything and they say that the new gambling rules not permit to treat VIP customers anymore! Anything you need to report you get a automatic reply saying that will reply in 24/48 hours….very dissatisfied with the customers service, no professional at all, no respect for customers. Today again another email ask me if I know about the time that I spend on the site……I have reply that in the last 3 days I am not sign in to play….but I am waiting again tomorrow to receive the same warning! Does not matter how many times I have asked to stop sending this pure NO sense and persisting emails!
16 June 2021
So u join place a few bets then without warning they suspend your account. Now the most rediculous pathetic policy they have is to lift the suspension on your account they have to phone you and this call can take weeks, you can never get any help online or by phone regarding this. So please join other sites its the worse policy off any betting sites i have come across.
Account got suspended. Asking for a bunch of my financial details. But then never reply to my replies. I have had the account since 2017 and have been steadily making money. Of course I'm addicted to gambling if I see exploitations in the odds your platform has provided. At that point gambling becomes investment.
As soon as the little guy takes money away from these large corporations, a suspension is in order.
Account suspended out of no where with no warning..
Provided all documents 3 weeks ago and nothing.
They are holding my money and wont pay me back. Balance transfer request turned out to be fake after 12 days.
Thieving scum. I speak to them every day to be told to wait and wait but nothing ever happens.
Avoid at all costs. If you deposit you won't get it back!
Thieving scum bags..
14 June 2021
This company is awful. Signed up, won a bit, next second my accounts suspended, sent in ID spoke to livechat, sent in ID again, must have spoken to about 5 different people on live chat throughout a few days, the last one said all my ID was fine and the suspension would be removed. Did it happen? Nope. Days later and still suspended. Gunna stick to William Hill/Ladbrokes etc. This company will do anything to not pay out.
13 June 2021
They took my money and bet then suspended my account and said I can’t have the money back without sending personal info to them
11 June 2021
08 June 2021
Not a great site for football betting the cashout seems to be unavailable most of the time even when all your bets are winning? Thought I would try the slots OMG 2hrs before I got a bonus feature then it paid £1.32 on a 60p spin?? Think the best advise is don't play slots online they are the bookies guaranteed revenue stream, lose a few million on football or horses get it back on the slots just turn up and down as they please to ensure they get their profits.
Betfair was a decent company until late last month and it showed me what a scam company they are. Disabled my account with over $11000 in it for no reason and support couldn't help after days of no reply. I contacted Bestresolute.com and they helped me out and were able to get back my money from them. You can try them on Bestresolute.com if you face similar problems or need any assistance with getting back your money from scam related transactions on any platform
-100 stars if it were possible
Through some Betfair internal fault multiple accounts in my name were listed as being open. My main account got suspended and access to my cash held was prohibited. This was 14 days ago. I have sent multiple emails but had not one reply! I have now been told that the department dealing with the suspension [kycDOTcoATbetfairDOTcom] does not reply to emails! Furthermore the only reply from the messaging service is that "it is being dealt with by the relevant department" So basically there is if F*** all you can do. I have passed my case over the the Ombudsman who I hope to find more receptive.
PS I have been a Betfair customer for over 20 years but that loyalty appears to count for nothing.
07 June 2021
06 June 2021
Please, avoid this site at all costs, do not make the same mistakes that I did
05 June 2021
The betfair exchange is the best thing there is for sports betting. Stay away from bookmakers, they ll all screw you over (also the ones on betfair obviously). In an exchange, the site doesnt care if you win or lose, which is why its actually possible to make money there.
Incredibly slow site, I am based in the UK south.
Bet 365 on the other hand are lightning fast in comparison.
04 June 2021
Prize pinball has been set up to lose 9 times out of 10
Actually, NO STARS !!!
Betfair currently have a lot of my money and whilst I was using them this morning all of a sudden my page switched and I had a 'Account Closed' message across the top of my screen. I have open bets on the exchange that have been matched and I also have unmatched bets which I can no longer manage as any and all access to the site is blocked other than to a completely useless 'Customer' Services - not CS, simply there to fob customers off with delay tactics. The reason my account was closed - I didn't supply them with a pay-slip, something that they know I cannot supply them with as I am not employed. I had already supplied them with bank statements, paypal statements, proof of identity, proof of income from house sale via my solicitor...
This was simply another example of Betfair culling the accounts of customers who win money and do not pay huge commissions.
If you want to gamble and lose then choose Betfair - if you want to be allowed to win then source an alternative site
03 June 2021
If I could give no stars I would...I use webmoney for depositing and almost everytime I make a deposit I have to wait up to 2 weeks to see those money on my bf acc.Betfair states that this kind of deposit takes up to 30 minutes to go through...what a joke.Every time I contact customer support they tell me the same nonsense story...to wait 24 hours to clear the funds and if I dont get the money by then ,I have to contact them again and wait 72 hours which in truth are more like 7-8 days and only after if I am lucky,I will have those funds available.Customer support is a joke and I would know that because I worked as a customer support for a chain of casinos and we would never be aloud to treat any customers the way they do.Webmoney is an instant money trasnfer system and the only one holding the funds is betfair.I had these kind of experiences with them at least 30 times in the last 7-8 months and I decided to warn everyone who would use webmoney to deposit...think twice before you do so...
01 June 2021
Opened an account - which had been verified and deposited funds 5 mins later my account was frozen saying they needed more documents
I contacted customer services which was painful
I have had no response and my funds are frozen and I’m unable to withdraw my funds I’m disappointed and discussed with they way this crowd treat people there even worse than sky
30 May 2021
Avoid that horrible site.
Day after day I've played their "ball scratching" free game in Bingo.
"OH BALLS!" is what I've had since last Xmas.
So I went to play games in their "casino". Once, I did win, but really, over the years, I must have spent a good amount there. Curiously, when I play those same games on other sites, they win. Betfair seems to lower the Spin Slot games so it just takes your money, eventually.
There are a LOT better opportunities out there. And this is exactly why Betfair need to ad on TV. Yeah "I-I cccan't wait"... I'll just stop feeding the scavengers! Right n-n-now!
Been a member of this site for a while now l’m not a big gambler, but do like the odd flutter, a recent game l was down £15 but playing on landed 15 free spins @ x 10 the win on each spin, during the spins won another 3 spins in play, pot was £70 up and still 11 spins when the game reloaded…. yes you guessed it the 11 spins left had disappeared on the reload, customer service attitude was the spins had played out, an actual wt..f moment,within 8 seconds of the game reloading, never happens when your actually losing money, l’ve heard of these scams before but never thought l would actually experience it, find another company to gamble your money with these people just can’t be trusted.
29 May 2021
I opened an account with Betfair.es yesterday to play poker.
My account was verified immediately. I made around a €500 deposit and played.
My account stands at €650 now. I woke up this morning to find an email saying that my account was closed. I have absolutely no idea why. I can't cashout.
I spoke to a customer service rep on live chat who didn't give me any answers except to say that my account was closed. I asked why and what about my money and she said that she was forwarding my query to the right department and to wait 72 hours for a response.
28 May 2021
Literally no way of contact, never got my bonus as promised, can’t believe this site is still up and running
Not a sore loser here...
On the vetting side, the app is not even slightly user friendly, can't seem to put on multiples on any market other than the match outcome.
Markets are generally poor, and if you want to put on a bet fast... Forget it.
They need to seriously update the app and the user friendliness.
I use pretty kuch all of the apps to check odds and offers.
I can safely say, regardless of offers, I won't be using this site.
Its frustratingly poor.
Proper gamblers..... Avoid.
26 May 2021
Absolutely appalling company! DO NOT USE BETFAIR
Justyna Anna Gladysz
Bunch of thieves and scammers.Rigged games.not recommend that site.Higly suggest to avoid
When u start play ,everything all right ,but when u withdraw first 300£ then sistem doesn’t give play ,I’m play poker and that’s unreal hands where whorever which cards I have I’m lost ,try make deposit 1 time per week but it’s doesn’t help ,fuc**ng river on last 5 recently played tables .
Better play in live ,but that’s sh***t play to steal all yours money
23 May 2021
It just happened last night my bf was betting in a live dealer baccarat and waiting for a pattern....He was surprised he didn’t even touch his fone and He was on a bet for $512, what the f—-... He can’t cancel it coz the dealer is already giving out the cards. Never never bet here... you will loose all
Your money especially if u bet anything more than $100....you’ll be disconnected and next thing u know u loose ur bet... my bf experience was ridiculous coz he didn’t even press anything..
21 May 2021
Dont waste your money to play this site, after loosing 1300 i win back 350 and now i have to wait 5 days for my money to reach my account, when i have a mate who got there money in the next minute, why it every customer gets payed out differently, i will close my account down waste, this site is rubbish go to( sky bet) very good site
I don't usually gamble so can make mistakes. I'm annoyed that it was so easy to erroneously cash out a bet. I was trying to get back to my list of bets ( Eurovision song contest gambler only)
And touched cash out by mistake. 17 cent returned to me on my 2.50€ bet. I just wanted to reinstate my bet bet immediately but no option to do do.
I would like to suggest you have a confirm button to prevent others making such errors. Not much money I know but has left a bad feeling.
20 May 2021
Slots are crap compared to other sites. They’re really slow and disconnect you a lot. Probably done deliberately to avoid paying out bonuses. Also the default stake should really be set at the minimum to avoid accidental clicks costing high stakes, but of course Betfair and other corrupt casinos like to have the default stake higher so they rake in more money. Pure scum.
Made £13000 profit and they already want me to put on 20% Premium Charge Commission !!! Are you serious ?
Absolute shocker !
Use Betconnect instead ! At least they got no premium charges.
shittest betting you can suck your marjs whoever made this betting site is it jokeman betting site
19 May 2021
The slowest betting site ever. Needs huge improvement if it wants to survive. Not recommended!!!
18 May 2021
Shocking customer service if thats what you can call it. Withdrew winnings, never turned up in bank account. Contacted via online messenger chat, which is the only option 5 times. Absolutely no use. An absolute disgrace of a company will never use again.
17 May 2021
Shocking site do not play on it rip offs honestly
1,5 months ago I witdrew my money to my bank. However Betfair.com never transferred the money. I've contacted them four times but they don't do much with it. 0 stars for the service, very bad.
16 May 2021
Ive have place a bet on loads of betting sites and this site for some reason i dont win anything not even 1 winner but if u place a treble 2 winners come in when i do it as doubles none comes in, ive never seen such site i wouldnt recommend to bet on this site only if u playing to loose ur money.
15 May 2021
SCAM SCAM HOURS OF SLOT PLAY TO NOTHING
bet fair and paddy power are the same rip of company they host fake slots that have high rtp but pay nothing and have done all month they are just thieving c___s. Don't take your complaint seriously when you ask them to and they are just full of bs. How this company got a gambling licence I wonder. With them 1.4 and 1.3 star rating do you really expect to win. You might win when you first join but that's only to reel you in to a dump of a site. Slots that malfunction and they say you are a fibber but when you show them proof they soon go quiet and tell you the is nothing they can do. You treat your customers like muck. And believe me I will do all to take your reputation and loose you money in leaving bad reviews every day I loose. It don't matter what slot machines you choose you will just simply loose. I asked them to take 55 min to go to this site and respond to all the complaints but they won't as they know we are all right. Because if it was my company and the was so many bad reviews I would be responding to them all
14 May 2021
Honestly don't know how this company still exists, absolute con merchants, everything about the site is rigged, im well aware that betting is all about chance but these are just thieves, one example you play slingo 20p stakes loads of wins, you up your stakes to a pound you will be lucky to get one line, staff are utter crap
12 May 2021
Actually I was a big fan of betfair from almost the beginning. I had an account here since 2005-2006. Two years ago they suspended my account without notification. I have asked them about the reasons both via live chat, e-mail and twitter but they were not able to clarify the reasons. I think they are far way away from a reliable, trustful company.
11 May 2021
Not a bitter man in any way shape or form.
I’ve used Betfair for years and now it’s done, they’ve lost a £200 withdrawal, I know it’s not the biggest amount compared to some people but 9 days now and when you message them via the app they keep acknowledging they can see it but tell me to wait for an email update.
I keep messaging them via the app daily and they keep telling me to be patient and wait for the email update..
I’m absolutely fuming with them and it’s clear you run the risk of not getting your funds down the 2-5 days route.
I’ve made hundreds of transactions without this type of issue but 9 days and an admission it should be in my account and still no sign of the funds is not acceptable at all.. be very careful, I’ve had plenty of days where I’ve converted £100 into 2k and now I wouldn’t risk it with Betfair.
John Paul Mcclintock
constantly stealing off customers and not paying withdrawls lost two diffirent withdrawls one of £200 and now one of £300 little money since im betting 6o.ooo a year but trust me these guys are in fact scamming punters stealing withdrawls boss is work shy ar**hol*s allows theft on the site by finance dpt..they put the onus firmly on the punter to prove they have short changed you if you have been scammed like me i wouldnt bother about the money im just taking my business elsewhere there thieves who cover there backs with proof of income excuses and get letters proving we have scammed you no time for there nonsense im off !!
10 May 2021
Total scam on the games ...do not even try them ..they are fixed... I have used them over a year ..it is stated they pay out over 90% yet I have invested over £10k over a year and lost £8k... which is more like 20%... The way they con you is that 90% of wins paid out are LESS than the stake...so you will get loads of wins at this lower than stake value which they somehow class as wins. ! Betfair should be made to pay out the difference of any losses less than 90% ..but you can be sure unless someone wins a court case against them they will keep on taking .. my advice is steer well clear or like anyone I know who has used the games .. you will lose big time !
08 May 2021
I don't recommend Betfair.
I opened an account with them. I recieved an email for a £5 bonus but it was x35 wagering requirements. I didn't think I would be able to do it. so I went on to spin to win and ended up building my balance. I got four separate multipliers. I then was notified I had done the wagering requirements, my balance was £80 but they only let you keep £50. I tried to add my card but it was declined because someone had used my card on their account. I withdraw by bank transfer. Couple hours later they had closed my account, not explained why. Was not able to message them because you have to sign in but I couldn't as they had removed my account.
Their very quick to take your money but don't like paying you what you win.
Betfair be careful with this firm tell you to pay money into account with a old card my Apple Pay. Then nothing they say it is about fraud? Thing is you can check your wallet no money phone the bank no money Betfair say they paid it? Speak to them and ask for a snapshot?Betfair say they paid it but agents can’t find it then cut you off stick to any other bookmaker no problems ever just lost £100 and willl never get it back although on Betfair it shows -80 was £20 don’t like winners so be careful and don’t use Betfair ever
I put three bets on for the Northern independence party to win hartlepool. Just because they were such good pay off odds. On the 8th of April the party failed to register so didn't even run. Betfair refused to give my stake back saying that a none runner is the same as a loser. Which is incorrect they offered me 15 pound in my account. I said I'm not happy I'm going to make a video about this and they said fine. Will never use netfair again and I would advise other people to stay away from these crooks.
07 May 2021
Absolutely shocking, bet on the 1:50 at downpatrick on the exchange, 10 seconds into the race, horse won yet they voided my bet saying that the trader forgot to put the market to in running.
How’s that my fault? How can they just void a winning bet?
Dodgy as hell!
Absolutley dreadful. Completely clueless customer support backing up a flaky unreliable platform. Look elsewhere.
06 May 2021
Stop deleting my reviews you utter tossers! BetFair is extremely corrupt and will add high amounts into the stake box and then a website error will cause the high stake bet to be placed with no way of cancelling the bet or being able to cash it out. Absolutely disgusting practices from this so called ‘fair’ bookmaker.
02 May 2021
Worlds worst place to play slots
OK so iv been playing here for 3 weeks now and to be honest not 1 single good win or this is so funny. Not even 1 slot bonus I consider this place to be fake. OK so you all know about random number generator and return to player what is called rtp and rgn all slots run on this system and every time I play at bet fair all I keep getting is the same reels coming in. I have recorded my game play and looked at all my spins writing down the time and date to when that same reel came back in. Am always wanting the last bonus symbol to come in on the reels to get a slot bonus and it never does. Now this is very interesting indeed. OK so I did a test on my account and it seems that the algorithm had changed from it from day to day so when I did a full sloot test by playing rick and morty megaways in 4 different casinos it took me on average at paddy Power £6.00 to £13.00 to hit a bonus round at slot boss it took £8.00 to £ 10.00 and at Leo vegas it took around £9.00 to £15.00 but the expectation of that you can buy the bonus for £15.00 at Leo vegas. Now the good part over 400 spins at bet fair and I hit nothing and has been like this for 3 weeks. I confronted then in a live chat session and recorded it to. This was funny as the person in the live chat did not have a clue he started saying you can play 1.000 spins on a slots machine and hit nothing. So I stopped him and told him you are completely wrong. As you can buy that slot bonus for 150 spins at Leo vegas. He then went on give me lots ov verbal abuse saying I was fibbing you can not buy bonus rounds on slots and it's not a. Bonus round if you have to buy it. I explained to him that I have run 2 tests the first was to see in any algorithm had changed in my account and I ttest of slot by playing the same slot in 4 casinos and told him the out come. I also told him that I was getting the same reels coming in only at bet fair. He once again went on to call me a complete fibber. I told him I have it recorded and uploaded to social media Web sites and asked him to click the link I have provided. It the went quiet for 10 min as he was probably had watched the video link and then was ashamed to say anything. So after that 10 minutes I started to write in the chat are you still there no no response. So I started to write who fibbing now you work for a company that is fake that's why you have 1.3 star rating out of 5 on Trustpilot. You have made false accusations against myself what is a UK law section 40 paragraph 2. I told him to make this a official complaint of writing in a live chat as I have it recorded. But still no responce and I also told him that I will be writing to Malta gambling authority's. And then he closed the live chat on myself
IN CASE YOU DID NOT KNOW THEY ARE LICENSED BY MALTA NOT THE UK VERY STRANGE IT IS. IRISH COMPANY THAT HAS A LICENCE FROM MALTA. Even top online casinos streamers live in Malta and they don't even play here please please be warned and just stay away from here you will get 1 win when you join and then nothing for 1 month and continues. If you decide to play here please take the first nice win you get and just leave
I had all my account verified and set up.haf no issue spending money then after spending a ton of money I finally get a little win. I withdrew some of the money and kept some on the game. After I withdrew I went back to playing and within 2 minutes I got a big feature and during the feature my account was locked and I was logged out. I go straight to live chat and was told to email paddy power security with I'd even though I'd already verifed so I sent 15 emails and they eventually sent one back saying we dont read these no more we deal with everything on live chat. So I go back to live chat to a guy called Francis who was rude and had zero customer respect or care. I told them what's happening and they said my I hadn't got a bank on this account,(how did I deposit then) i have pictures of withdraws which i took so they couldn't deny the withdraw, then they said they wanted bank statements- then they said they wanted more documents after all that. Then at the end they said oh where sorry your date of birth doesnt match.send us the right one or this chat is ended. I send picture of my account details saying your are age verified and ready to go and they sent a message back saying, I'm not going round in circles,I told you to send the right details so this chat is finished! I've never known anything like it. It's a disgrace. I literally can not do anything about it. Betfair send me to paddy power email.then they send me to betfair. People wouldn't believe it but please dont be the one to find out the hard way
29 April 2021
In the 2000's betfair was good.at some point around 2010 it became clear to me that it was no longer(if it ever had been) punters vs punters.the 'managed' exchanges for racing are controlled completely by insiders, I am guessing employees, that watch everything you do, know exactly when you login and will try to ensure you cannot make a profit.There is no doubt about it either that they do this.obv not happy with a small % they want EVERYONE to lose.I went on for a few months 2017 or so and it was even worse.the 'auto cash-out' feature only locks your desired profit in when the horse is crossing the line to win so they can pocket the difference.I watched races where the cash out stayed around 10 times my auto cash out value for 2-3 minutes and it never cashed out and the horses lost.paddy power taking over betfair ruined what was left of a great concept.don't believe the adverts, it's you against the bookie-not other punters.believe me!!
Started using the app for the first time during the end of lockdown 3 and I have never betted online before. I usually go the high street shops like William hill and bet fred in Blackpool.So firstly,
The app itself:it’s good easy to navigate around plenty of things to bet on I like roulette and blackjack and football
Customer service:Non existent apart from a chat robot they try make it difficult for you to get in touch so if anything goes wrong you have had it
Getting paid:Is does take 2 days to enter your bank account but I spent a couple of grand on the roulette and football recently so they pay me straight away so it does vary
At the end of the day I would imagine these betting apps all the same?soon as you start snatching a few thousand they will start playing dirty tricks and excuses not to pay you so my advise just use them as a bit of fun and if you ever gonna put a big bet on just use the high street shops just to make sure
18 April 2021
stay away from the slots. They are the worst iv used on any site
Firstly it took a while to get verified but that was partly my fault. However, it was difficult to get to speak with someone who could help resolve the issue and I had to provide lots of documents more then any other bookie i've an account with every asked for. Anyways, it was resolved and my account was verified. So, after about two weeks, I decided to start using an e-wallet for Betfair transactions simply because I don't want bookies and exchanges showing up on my bank statement all the time. With bookies I had no issue using an e-wallet (once you deposit and withdraw back to it, no issue) So with Betfair, I deposited with the e-wallet, used the funds to make two small bets which both won and started a withdraw of some of the winnings, around 40 euro (so a small amount) Then they suspended my account for proof of funds and asked for everything short of my tax returns. Let me put it this way, you need less financial proof to get a loan of several thousand! What's worse is the agent couldn't solve the issue and now I've been left waiting hoping they will return my money which is only 100 euro but still. I've been made feel like some sort of criminal. I get needing to make sure people are using legit funds but I think this was overkill. Fine flag my account and watch for suspicious activity but this was jumping the gun. They didn't even email me to see if there was a reasonable explanation for using a e-wallet. Plus they allow use of e-wallets on their site so it makes sense customers would use the option. I would avoid Betfair. There are other exchanges out there. My one star is not so much based on them requiring proof of things, thats a given but rather on how many documents the ask for. They behave like a taxman and I personally don't feel comfortable giving that amount of detailed financial information to a bookie not because I'm doing something dishonest but because they are a private company not a government agency.
19 April 2021
A pack of gangsters u do a bet in running it win and u don't get all of ur money twice this has happened and there customer service is rubbish
20 April 2021
I recently had to review STSbet because those scumbags are attempting to welch on a winning bet. Lots of my reviews for bookies are of similar experiences to that one.
Earlier today Betfair imposed temporary limits on my account, as yesterday I did deposit quite a large sum of money. They asked me questions all based on what I'm getting from gambling, how much it effects my life, etc.
Betfair genuinely chased me up to check i was gambling within my means and I wasn't depressed and chasing previous losses or whatever. My account was quickly unrestricted.
Could I really be bothered having to answer some "sort of" personal questions about my gambling... no not really. However the fact that this is something they do if someone makes a huge deposit and places lots of bets was just kind of nice to see.
Deposits and withdrawals are all very fast, sportsbook odds are some of the best, the exchange side is brilliant, they don't attempt to not pay out on winning bets and bets tend to be settled very quickly.
In an industry of absolute scumbags devoid of any morals, Betfair is actually quite a decent place to gamble with
26 April 2021
They are a disaster.
I withdrew money on the 15th no sign of it in my bank account: trying to get someone to tell me where my money has gone seems to be impossible. I’m chasing up non stop without any answers & customer services has been promising to get back to me and fail to every time. Avoid
27 April 2021
Does this company realise that getting the same message everyday, when playing a free game in their Bingo section "Win up to a 100 spins", as "Oh Balls! You didn't win today BUT why not try"... this and that.... actually deter Customers from playing further?!
OH BALLS to YOU, BETNOT FAIR. You are a DISGRACE.
OH BALLS AND EAT THEM WHILE YOU ARE THERE!
25 April 2021
if i could give you a minus score i would
7 weeks later my account information my financials my private accounts to verify your bogus pathetic review by your responsible gambling looking into my account when you all of a sudden care about losses only for me to verify all my tax returns for compliance behaving like a taxman only to keep getting done sh t t y customer service for bets ranging in the thousands per bet and on top of that to get my accountant to verify all this information to only close my account as self exclusion is a disgrace and this is not all
you useless pathetic customer service spent hours on the phone and emailing saying they will do there best it’s pathetic your company should be closed down
don’t choose betfair it’s nothing fair it’s pathetic
24 April 2021
Betfair are in a dominant market position. Unfortunately this means that they do not have to respect their customers as basically in the betting exchange world they have little opposition. This is evidenced by Betfair's attitude to negative reviews on Trustpilot.
They have not responded to one single negative review in the past twelve months. I was a customer for over twenty years. My betting turnover with Betfair over this period was around £80k to which I made a small loss. So I presume I was a good customer. Recently I changed both my email address and my home phone number. I updated my new contract details in my Betfair account via the edit process provided by the company exactly for this purpose. The next day when I tried to log into my account,a notice appeared,"account closed".Betfair had made a mistake in closing my account,unfortunately for me they would not accept this. I tried several times to resolve the situation via the chat service,they would not accept that they had made a mistake. I asked, as I am entitled to make a complaint.
I was assured this process would happen,it didn't,So thats it I am no longer allowed to bet with Betfair.
Opened an account last week and verified it straight away. Received an email saying account was verified. Went on to place two big bets on their sportsbook, on Champions league topscorer, and Man City to reach the final. Watched the match and was delighted with the result. Logged in to my account to see the bets were void!!
Live chat told me they needed more documents and this was normal practice...I could not believe it. I have been betting for a long time, but this is a first for me...
I was asked to provide more documents, which I did, and told the bets might get reinstated. I am waiting 4 days now and they are still processing with very little hope of my bets actually getting reinstated.
If you think because a bookie is a big name, and spends a lot of money on marketing, this also makes them trustworthy, think again!
Absolutely appaling and frankly illegal behaviour by these thieves. STAY AWAY!
23 April 2021
Your a disgrace to the gambling company and should get rid of your sites you robbing bast**ds £1800 in a week deposit playing on 80p and not one bonus or withdrawal you dirty scamming c**ts
Asked for a mailing address for a subject access request so i could get all my data they hold on me, they refused a number of times to give me the physical mailing address and even tried to make me do it over live chat just so i couldnt send it recorded and tracked mail so i know when they got it, all casinos are liars
22 April 2021
Only used their App a few times and it’s clunky and not user friendly at all. Has also crashed repeatedly and just now their cash out and in play betting has been suspended due to a technical fault. I’m going back to SkyBet.
sh.it bookmaker. limits for £ 650 winnings. I do not recommend it, do not even set up an account
03 May 2021
Withdrew EUR 20 to my Maestro bank account but only received EUR 15.
I contacted the customer support and they told me that there are two options when withdrawing funds to card: 1) no fee, 2) EUR 5 fee.
Everywhere on Betfair, however, it is promoted that withdrawals are free and the customer support agent just ignored my requests to provide me with the page/link where this ridiculous 'explanation' was provided to the users. They just decide how much to transfer to you, based on your account holding, betting amounts, etc.
Cheap service, I'm glad I only lost EUR 5 with these scammers. I do not recommend.
Shocking site win £25 get 25 free spins I just lost £40 just to get 25 free spins and all I got of the free spins was 24p an absolute joke site robs you blind!
24 January 2021
It's a shame they don't spend as much money on customer service and on fixing the live video feed as they spend on advertising.
Used to be wonderful now just dreadful
They should write a book, how to take a wonderful business and run it into the ground within 4 years. Flutter have done a tremendous job destroying it
Had a bad experience ,it wasn’t easy for me until I met this recovery expert company on my headline
I will highly recommend this company above(headline).
They are Sincere and honest in all way round, getting back lost assets is their priority.
23 January 2021
Well after having not played on here for a while I tried to log in, no access as proof of I.D needed, contacted live chat, after uploading documents account was re-opened in about 20 minutes, great. Pondered about and played for a while then went to contact preferences and changed how they could contact me, put to by post and email only, next thing logged out of account and no access. Contacted live help who got me up and running in about 20 minutes. Played the site for a few hours then decided to check my account, how they contacted me was all ticked so changed my preferences to via post or email, I was kicked out again....contacted live support got the lovely Nicole, after twenty minutes told to try my account again as was showing active with no problems, still no access, the lovely Nicole then said please wait while she contacts management, an hour later she tells me she has reset my password and to check my email....I said o.k I will try that....she immediately shut the chat window...strange I thought...checked email...sure enough there was an email, however all it said was password had been changed, to what I have no idea?..went into live help yet again and now they refuse to answer me, I have money in this account! absolute disgrace...my advice stay well clear this site is illegal in my opinion.
22 January 2021
Sad that Betfair have to hide behind the 'technical issues' disclaimer. It's their technology which we use and would like to trust.
I had good experience of their customer care in the past but maybe since they were taken over they have become just like any other 'bookie'. Take.take,take
Put a bet on quest for life £2 ew at 40/1 horse won bet disappeared contacted ciaran guy was no help and cut me off
Very poor customer service keep the money you crooks wont get another penny off me.
21 January 2021
Technical issue have cost me £44.49 and yet they are not interested. Disgusting Company who don't give a dam about long standing customers
Market crashed today with no voiding bet.
Betfair exchange has technical issues the system went down and they used there small print T&Cs not to void bets.
20 January 2021
Terrible app and customer service. This app is very broken and the features don't work. Crashes when loading into slot games, most recent I had 5 free spins on Gonzo as a user and it would not work on both mobile and tablet. I contacted customer service on Twitter twice with no response and the free spins timed out and was not able to use them as it just didn't work when you clicked the link to the game. Don't use this, go elsewhere so you get the benefits of working apps with your money and have fun with your gambling time.
19 January 2021
Disgraceful don't even get a play... And you can forget about getting a big win.. Worst online site I've ever played!!
18 January 2021
I bet on Trump to win the election and we all know what Betfair did, well do not lose heart if you go to Charlie Ward on Bitchute there is a very interesting video by Fintan Dunne on how and why to sue Betfair
regardless of outcome good luck all
I've been a user of betfair since 2006 but I've had a recent experience with one of their affiliates who provides services to them. Their affiliate has attacked a number of people over twitter, has made a number of homophobic comments and has threatened people. He has also publicly disclosed personal data on social media. It is a shame I am leaving, I trade thousands of pounds each month, but I do not feel comfortable on the platform any longer and I am moving to a competition.
Just hard to describe them.Rigged games that for sure.You won't be enjoying to play.No matter what game I'm playing non of them give me a bonus round and if they do the return is ridiculous.Had a bonus round on £0.20 gave me £0.40 in return.Just sick what they doing.Not recommending that casino.
17 January 2021
1. Since CEO Peter Jackson took over, Betfair and Paddy Power has gone downhill badly. It's clear he doesn't care about Customer Service, he wants to buy growth, not deliver growth, we all know what happened to the banks due to that behaviour.
2. All of my winning exchange bets had the profit paid, but my stake wasn't returned, it just vanished. Not even the profit is right on a number of the winning bets, (I'm aware of dead heat rules etc)
3. No Phone number, only live chat that is slower than a tortoise wading through treacle.
4. 2 hours and 50 minutes on the live chat and no further forward, buck passed to another department, raised a complaint, timescales for either being delt with not given.
It's no exaggeration to say Betfair's Customer Service is amongst my top 3 worst Customer Service experiences I've ever had, it probably takes a close 2nd place... extracting molars without pain relief would be easier.
16 January 2021
I've been a long term customer of Betfair's.
Suddenly, on logging in today, I was advised I'd had my account closed. They say it's because I "self excluded" from a Paddy Power account 7 years ago. Lies. I closed that account due to Paddy Power's immoral advertising practices.
I'm not even a problem gambler. I've had one bet this year and that was a NR!
Flutter Entertainment as a whole are a disgusting bunch. Good riddance to Betfair. Sadly Paddy Power and Skybet are also part of Flutter.
So so bad. If you need to contact them on live chat they normally send a first message saying they'll be with you in 15 - 20 minutes! I assume they have millions of chats open at the same time and just moving between them. Once they do chat, they are garbage. They refuse to answer simple questions!
Impossible to contact re: providing know your customer documents. Live chat, which previously worked, is now no longer functional on multiple devices. No apparent phone number. No apparent email - one email that was given now returns auto replies saying it's closed. Twitter support continually trying to direct me to live chat, continually ignoring that I'm telling them it doesn't work.
Terrible customer service and at some point all my money dissapeared (fortunately not a substantial amount) Customer service non existent - no feedback ever received) Be warned!
15 January 2021
Out of all the bookies I used, I found this one the least competitive and there are huge fees on exchange.
14 January 2021
Never ever had a betfair account "Never", on signing up i go through the process i get a message sorry we cant offer you an account, well if you don't want my money then up yours
Doesn't surprise me they don't reply on here
They don't reply either when you contact them via website
I've lost count the number of times they lied to me about calling me back and a manager getting in touch which never happens
Starting going downhill when pp got involved and now it's terminal
The live video has been faulty for 10 years yet they still claim its my error
This is what happens when you have an exchange monopoly. They don't have to care anymore because nowhere else for people to go. The other exchanges have zero liquidity
13 January 2021
I would rate this company less than Zero if it was available.
Out of the blue they suspended my account & would not provide any cause or reason. No transparency & it would also appear no accountability.
I have several adjectives I could use but out of respect for myself I will refrain.
I have used Betfair Exchange for about 15 years or so and never had a problem, until recently.
Had an offer of free bet for £5 on one of their races, Fighting Fifth Hurdle on 28 November, which lost but the stake was debited from my balance. Tried contacting their chat but kept getting the same message that no one was available, probably a lot of problems with their system at that time. Only £5 so didn't bother as busy in December and continued to use my account. Tried around the end of January and finally got someone on chat.
Absolutely disgusting response from them: ' It's long gone' and just did not want to deal with it at all even after I went to the trouble to give them the bet record number.
I have deleted them as a sender from my email list as the horse I backed was an outsider which I only backed because it was supposed to be 'FREE'.
It would appear to me that Betfair has become so big that their customer service has not kept pace with the rest of their operation.
12 January 2021
Very slow withdraw its been 3 days and my withdrawal is still pending avoid this company if you want your money in your bank faster
The betfair exchange is still by far the best there is. No betting exchange comes close when it comes to ease of use and volume of money. In fact no betting site comes close for ease of use.
They're not perfect though I don't think enough is done to protect punters from making palpable errors.
09 January 2021
Betfair's customer service has really gone downhill, probably because they got taken over by Flutter.
They do things completely the wrong way around - they approve big deposits or exposure increases BEFORE verifying people or checking if the person is gambling responsibly. Then they do all they can to screw you over.
First things first: I'm completely genuine (not a problem gambler - I make money betting on politics at exchanges since the bookies restrict my stakes to amounts like £1 at a time due to winning too much, and I have a Premium Charges page. I'm definitely not a money launderer, never have shown any signs of that, and I've only ever used one Betfair account in over 15 years).
Last month Betfair kept constantly emailing me asking repetitive questions about my gambling. I explained how things were fine multiple times - I was betting big at short odds on the US election *after* the result was known, so it was a super safe bet - but my account still got suspended or restricted each time. This is bad because if you want to trade in or out of open bets or have plans to withdraw, you can't do that when that happens and no notice is given.
Then they started asking for documents to prove my identity and source of money. I diligently send all evidence asked for each time, and on the same day - passport/driving licence/bank statement/photo of debit card/utility bill/savings/stocks.
Yet suddenly with no notice and no reason given, they closed my account. Live chat waiting times have got bad too - 50 minutes to wait to get through last time.
Live chat didn't give me a reason but said that someone would contact me. A couple days later I get a request for evidence of an old debit card. I provide a bank statement with evidence of Betfair payments from it. (It was for the same bank account for the one I use now: my bank simply had sent me a replacement card.)
I've still not heard back and I'm unhappy about this because it's such an unprofessional way to do business as well as unfair a way of doing things. A search of twitter finds that they've been doing this to multiple people and that it takes months to resolve even if you have to go to court. :/
I feel targeted because I know that there are real problem gamblers out there - people who lose money they can't afford but Betfair are using 'regulations' as an excuse to go after people who are clearly aren't, to try to get rid of them. It definitely feels like that Betfair are looking for any kind of reason to ban me and keep my money which stresses me out.
I must say that if Betfair still don't tackle the real problem gamblers, the government will end up cracking down on the betting industry even more and I don't think I'd mind that because it makes me uncomfortable how big the gambling problem in the UK now is - I'm lucky in that I'm in control.
Betfair Exchange are really, really lucky that they were first and have such a big reach which means that liquidity is better than anywhere else by a mile. They also have a wider range of markets in general. My experience has pushed me to open accounts at Betdaq and Matchbook but Betfair Exchange still has the best liquidity and more politics markets unfortunately.
Absolutely disgusted with there service I bet a lot with them never had it happen but my team won on an acca they voided my bet even tho they won upon speaking to customer service I was told the same thing repetitively all bets are settled on 90mins but when I mentioned I’ve had previous bets loose when the opposing team equalises in injury time it still stands they basically terminated the chat an didn’t what to know
!!!!!!!!!!! WARNING !!!!!!!!!!!! DO NOT USE BETFAIR SCAMMING SCUM !!!!!!!!
I have used Betfair exchange for a number of years and thought it was great. Today, I encountered a technical error with their system but they've actually ignored me and refused to fix it!
Here's the full story:
I placed a "lay" bet on Donald Trump leaving in 2021. The next day, it said I could cash out for £96 profit. I accepted but I received my stake back without the £96 profit.
I received answers from customer service including "profits will be given when Trump leaves office" and "there's nothing extra due here".
From what I have discerned, they haven't cashed me out using opposite "back" bets but instead they've placed "lay" bets on most of the other potential years that Trump could leave office. Their cashout system doesn't know what to do in this situation, it's a programming flaw.
In a nutshell, my £96 profits are trapped until Trump leaves office and the lay bets get settled. This runs completely counter to their website which states:
"CASH OUT Your easy way to take a profit early."
"Cash Out is an easy way to guarantee a profit regardless of the final result or cut your losses at any time."
That's not correct in this instance, their customer services have been unhelpful and condescending. This is obviously a company that deal with plenty of complaints and as such they have very little interest in pleasing anyone.
I have used Betfair a lot but if this doesn't get resolved with an apology, I will never be able to use them again, I've lost all confidence in this company.
I look forward to potentially getting my profits by the year 2025 and beyond!
08 January 2021
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first things first , i absolutely loved betfair , i brought all my friends to use nothing but betfair or paddy power. never had an issue, pre covid Even a VIP!!!***
it was once great, ive now returned and my god! what an absolute disgrace it has become, literally every slot the same no features or bonuses , and when they come there minimums , using rtp tracker of the £500 spent i have a return of £67 blatantly robbing, now im not saying there slots are *Broken, it could be the simple fact they have lost a large majority of there members hence no play no win. on that note my account is closed and will not be returning or recommending either site to anyone in the future.
i would highly recommend avoiding the above betting company's
i have never in all my time of gambling come across anything like it , and i play the same games across 2 other sites and both of them play completely different
there is a review below talk about speeds of reels and i can confirm there are speed issues and concurrent with heavy losses
something is seriously amiss here
such a shame but like they say when the fun stops ,stop! and betfair have managed to rip out all the fun and just take take take
07 January 2021
In reference to my previous comments about Betfairs Exchange and Sportsbook please DO NOT under any circumstances play any of the casino arcade or slot games on the Sportsbook otherwise you will lose a lot of money and if you know someone who does play them warn them as every single game on there is rigged by Paddy Power.
Since Paddy Power took over the Sportsbook arm of Betfair there have been some very suspicious patterns appearing regularly on certain games there is a game called Bounty Raid or Bounty Hunter where you receive double your stake back for hitting certain symbols the object is to hit the Bounty Hunter where the symbols can go upto x 50(so if you bet 10p per spin you would receive £5 if you bet 20p you would get £10)the problem is when you hit the Bounty Hunter you will never see a x 50 symbol you will see x 1 or x 2 symbol on numerous occasions it is exceptionally rare to hit the top symbol but when you do see it its on a spin that doesn't matter this happens all the time when you hit the Bounty Hunter.
The Bounty Hunter will vary from going extremely fast during spins to extremely slow I've been in a lot of casino's and I have never ever seen a game do this they are always consistant in their speed and once the reels start to slow down that's it that is when you will start to lose and lose heavily because Paddy Power are manually adjusting the speed of the games while you are playing them to stop you winning.
Casino's are casino's you expect to lose the majority of the time you play but also win on a regular basis but I've never seen anything like this you can literally go hundreds and hundreds of spins without winning a penny it is so obvious that the games are rigged and unfortunately Betfair are letting this practice go on right under their noses because they benefit they are allowing Paddy Power to fleece gamers and apart from not playing the games and boycotting the arcade there is not a lot you can do about it.
When I joined Betfair in the early 2000's it was the place to be every Sports Bettor wanted to have a Betfair account in my opinion the exchange is fine its punter against punter and Betfair take a commission I have never had a problem with the exchange the odds and bonuses you receive are the best in the business but since Paddy Power came along and took over the Sportsbook there have been a lot of very unhappy customers not just with the arcade but Cash Out issues where the Cash Out option will be rendered defunct as it is suspended for long periods of time stopping users from Cashing Out.
Add to that football matches disappearing totally and never reappearing along with numerous other issues in my opinion it is just not worth any Betfair user getting involved with the Sportsbook so my advice is simple DO NOT get involved with the Sportsbook at all totally ignore it just use the Exchange or even better go to another online Betting Portal because I've tested a lot of games on the Sportsbook and pretty much every single one of them is rigged you might aswell just give them your money it is daylight robbery.
I cannot believe they can and are getting away with it one of the biggest Sports Betting Firms in the world Paddy Power bleeding their customers dry so go elsewhere where you know that your experience is genuine and your on a level playing field because having played a lot of games on the Sportsbook I have absolutely no confidence in the legitimacy of any of them so I would say as I have said before if you do play them you do so at your own discretion because in my experience you will lose and lose heavily over a period of time.
Got scamed like so many other on the US president election. I even called their support to make it clear that the bet was settled when the president was finally appointed by the senate. Iḿ still confuded about what grounds that betfair considers Biden as the appointed president?
If there was any rule of law, the swedish consumer agency should have gotten rid of this company years ago!
Great experience, ive gotta say most of the reviews posted on here in the last few weeks are from sore losers who bet on trump to be president, wake up it aint never gonna happen, the sooner he's gone the better.
06 January 2021
Had money in my account went to log in and the account was suspended after a long process I was told I would need to open new account as the was a security concern when I did this all my money was gone
I went though the security team who wouldn’t tell me what had happened to my money just my account had been accessed they just said I won’t be getting it back and then a picture of the terms and conditions
I’ve repeatedly asked just for an explanation which I’m yet to receive
Theives do not use there are far better companies!!!!
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04 January 2021
I placed a bet as well on next president trump to win , my bet was next president is trump ! They changed the bet and settled when no results are clear !
Surely together we can take these scammers to courts . Who else lost money
1. Changed Phones.
2. Google Auth app hasn't stored my details.
3. Tried logging in, asks for Auth code from app.
4. Tried contact customer service, the only option was online chat.
5. No one answers online chat and it just continiously tells me to refresh the page, which I've done over 10 times now.
Very poor experience.
03 January 2021
Not recommending this casino. Games are scammed and freezing and catching errors just to disturb the play. In game bonuses are so ridiculous that it's funny to watch. I'm starting recording my playing as no one wou believe me if I would tell how it really looks playing on that scammed site.
Been a customer for over 10 years, never had any serious issues over that time and its still the best betting exchange to trade sports despite other entrants (Smarkets, Matchbook, Betdaq etc). Its safe, convenient, liquid and very simple/quick to deposit and withdraw. Can't vouch for the Sportsbook, but the exchange is still excellent despite the various changes over the years. The Premium Charge is annoying if you are a winning player, but they reduced commission from 5% to 2% last year.
joined the site today had a simple question for live chat which ended up one of the most frustrating conversations ever.should of read reviews first i guess
02 January 2021
Been using the site for a while, it’s great!! I started betting months ago, my account was charged £ 1500 and I lost everything. Luckily for me, the last 3 weeks I met the guy on Instagram called ity_tipsterr, the guy games are nerve-wracking !!! .. I have won more than £ 75,000 just within the last 3 weeks, and guess what ?, he does not 'If you do not charge a penny for his game, you only pay him when you win!
I would definitely recommend you guys to go and check him out on Instagram.
I worked my way up from 25 pounds all the way up to 135 a few years back, and I had to go through so many hoops to take out money because I was in Canada. Including Passport proof which I scanned and sent and bank account info ie. I gave them everything they asked I only had until a certain time to do it, and guess what I never recieved my money, do not trust this company EVER. THEY ARE SCAMMERS, they know that the average person will just let it go, they wont pay out , unless it's a huge number probably.
01 January 2021
These people are nothing but thieves, On the 21st December 2020, I deposited £25 into my account without a problem. On the 29th December 2020 I deposited a further £50, this time when I tried to place a bet, a message said This account is closed, contact customer service for further information. There’s no phone number for them that I can find, and eventually got through to someone on live chat. After explaining the situation to her, the operator said “Your account has been closed due to a business decision, along with your Paddy Power one, there’s nothing further I can do. Paddy Power also closed my account on the same day I received and activated the cash card I received that day. She said she would email their payments team, and when they had reviewed everything, I would get my deposit back. I checked the transaction in my online banking, which has £50 pending, 1 hour later this changed to Betfair Australia? I didn’t have an Australian account, why would I being in the UK. I still haven’t got my money back, today I’m raising a dispute with NatWest for fraud against them.
31 December 2020
I had registered an account with Betfair a week ago and completely verified it. After two days continous winning bets , I had initiated a withdrawal request. After an hour, my withdrawal was reversed and account was closed. Contacted the support center, and was said as closure is permanant and our decision is final. We can't disclose the reason.
Betfair.com is fraud. Avoid it
30 December 2020
I was making regular deposits and playing daily promotions prize pin ball then all of a sudden my account is restricted! Took over two weeks to hear from an advisor and when I did connect they offered no explanation whatsoever, so now I have withdrawn my busines... Perculiar little company ditched me when they were making money lol funny way to do business 🤣😂
29 December 2020
I backed biden to win the us election after voting day and after the GOP themselves anounced biden as the winner!!!
Betfair paid out exactly as per their rules, hence free money!!
How can some people be so stupid!! Theyve paid my mortgage for the next six months!!
I can't withdraw. I sent all documents. But betfair don't verify my account. I can't withdraw. I sent all documents.
28 December 2020
Don´t use this company they didn´t accept my passport as identification. The passport was totally good and after that they blocked me from sending any messages.
Beauty & Truth
I bet on Trump winning Presidents race.
Outcome still unknown, since many key States are in litigation over numerous allegations of election and voter fraud.
The election process (including amendment 12) is far from over.
There is a high probability that Tump will eventually be confirmed in January.
Betfair has dropped a b*llock here. I expect the courts will force them to payout on a Trump win eventually.
I shall join the class action suit as soon as it gets going - after Jan 20th most likely.
What-ever happens, the damage to Betfair's rep. has been done; they have been exposed for being Communist sympathisers; and part of the deep state scam being perpetrated in the US by closet Commies and the Biden puppet.
27 December 2020
Do not use betfair under any circumstances. This is a complete waste of money, they lie and squirm about paying out. They say the docs I sent too them were fine then changed there minds, without telling me. Spoken to now 5 different advisers and nothing resolved. They owe me £65. Still my account is suspended. This company in my opinion should be called betunfair not betfair.
Absolutely disgusting company/app they get you to download the app by offering you a deal of bet £10 and get £50 free accas bets and then when you download the app they make out you didn't click on that link and you actually activated a promo of 1 risk free bet and a £5 free spins and then when you message them about it via there app chat they try to make you out to be a liar even though you know you clicked on the link (learn more) on the pucture on fb of the £50 free bets
Terrible app/company and terrible customer service avoid at all costs
Ando’s Fish Hub
This firm settled bets before they even finish! Don’t waste your time and go to Ladbrokes or Pointsbet instead.
Pathetic business involved in fraud. Obviously the owners comrades bet on Biden. Paying out a wager that has not been settled will hopefully allow class action to have betfair ALSO payout the winners when Trump is re-elected. I didnt sign up to bet on Trump being next President but being out foxed by the wording regardless of who the next president will be. Betfair made assurances after the election that they would not rule until any court action had decided who the winner was. Clearly there is still court action going on.
25 December 2020
FRAUD FRAUD FRAUD...AVOID AT ALL COSTS RE RECENT GLOBAL SCAM.
This company caught RED HANDED not following its own rules!
26 December 2020
Awful customer service and incredibly unhelpful staff.
24 December 2020
Avoid at all cost. Prematurely settled US election market and will NOT pay out even if they are wrong in the end. I would call it a fraud.
23 December 2020
Deceptive and misleading practices. Placed bets on Trump to be next president. Paid out on Biden early when there was no result. Many states have contested electors and Pence has made clear he is going to throw these out on Nov 3rd. There's no way this should have been called without an official result and I will be part of a class action lawsuit to seek a fair outcome. I will not use Betfair again or recommend due to their misleading, deceptive and unfair practices.
22 December 2020
Deposited €50.00, bet on horse. I won. Betfair suspended my account. They kept all the money including my deposit. Do not waste your money on this site.
I opened an account, using a guaranteed refund on a £20 bet if you lose. I lost, they did not refund, I opened a paypal case to claim back my money they stole by not honouring their own deal. They then closed my account. I'm sure paypal will refund, but what a disgusting way to treat a new customer. Dreadful avoid them.
Le Chi Cang
21 December 2020
I have bet on the US 2020 election on Donald Trump as the winner ... but on 14.12.2020, Betfair itself has announced Biden winning after "fake news" from the major media in the US ... as it has not been announced by the US government yet. I think Betfair should wait until 20.01.2021, when there is a clear official statement on who the next president of the United States will be. If Betfair does not withdraw this decision, it will harm your business in the future
I won money I withdrew it my bank sent me message to say it was paid in but no money was put in
20 December 2020
OK. First and foremost, you id*ots voting on the US election lost your bets - deal with it. So you can't criticise betfair for that.
However, after using Betfair for about 5 months for my lay bets and depositing well over £1000 I was majorly let down yesterday.
I layed the Saturday ACCA at £50 for a £3 or so profit off Sky (I've seen Betfair actively encourage matched betting before anyone gets on their high horse about it - no need to stick up for the bookies). The cash out value on Sky was double what I put on after about 15 mins into the games so I thought I'll cash out of everything now.
For some reason Betfair didn't give me any sort of cash out/trade out option for this one, so I backed the ACCA for around the same amount I layed it, which should have cancelled out my lay bet and returned my stake.
Apparently not. Even after everything was settled I was left with £14 out of £65. Although the profit on the back bet was supposed to be £116 - £70 or the lay £70 - £53. So I should've ended up with either £46 or £23. But I ended up with nothing. Leaving me £20 out of pocket in total. Betfair can't do simple calculations correctly.
In future I will only use Smarkets, as they have a clear and simple trade out option and pay winnings instantly, not a week and a half later like Betfair.
Carrie Ann Wilson
if i could put no stars i would.
this company is one big scam.
soon as you win they close your account and when speaking to managers they dont have a clue what theyre talking about.
Placed bets on Trump to win oddly im told to hold tight dont bet anymore on day of bet suspension just before suspension by betfair spike assistant on the phone
then online assistant says sorry for your loss
# election fraud on a high scale, i told them i will be back when Trump officially wins and you guys will have to pay out again like 2016 they said not this time
i told them law is above betfair not betfair above the law
19 December 2020
Absolutely disgusted how this company has just decided to change the bet to winner of the electoral college instead of the next president 20/20 WTH
How in the hell can they close this bet when it hasn’t even been legally fricken decided yet.It’s still going through courts and if Trump does actually win and become the 20/20 American president and you placed your bet on him well sorry you have lost all your money.
Listen up Betunfair if I wanted to bet on who won the electoral college bet than I would have had the option to do so on your site but I did not want to bet on that and only wanted to bet on the next American president 20/20.FULLSTOP
It’s as plain as day on your site back trump to win or not.
Have you lost your minds ?
What are you thinking ?
Have you all gone mad ?
You have lost the plot ?
Do you know what I’m betting on now ?
I bet that after January 20th 2021 there is going to be the biggest class action case in the world’s history against Betfair and the honest Betters.
Good luck Betfair
Betfair assured me that they would not call the USA presidential lawsuit until all legal disputes were cleared up.
Believing that they would do what they said, I put another large amount of bets on Trump. Betfair deliberately misled punters and cancelled all our bets paying out Biden backers early, effectively stealing all our funds.
After further investigation, it seems that Betfair has ties to some shady people involved with Scytl and the Clintons.
If you are going to bet and want peace of mind, go elsewhere.
Mr John Draycott
I used a sign up promo code to get a refund on a US election bet. I did not get a refund as apparently I didn't place it in the right section which was not clear.
This is clearly a way of scamming people using small print.
THE RATSO BROTHERS
18 December 2020
Clearly involved crooks don’t bet with them or sky bet bet Fred or any other that paid out on the OBVIOUS FRAUD/SCAM!!
Betfair Total fraudsters.
When i placed my bet on Trump to win the US Election NOTHING was made clear as to how THEY were going to decide the result.
They won't even give me an individual complaint number!!
Avoid this company at all costs.
Melanie Tonia Evans
Totally disgusted. Horrific experience. Their opposition in Sportsbet despite paying out early on Biden have declared if Trump wins they will honour that bet. Do not EVER trust this corrupt company. You would have to be deaf dumb and blind to NOT know the US election is contentious and may even be declared null and void.. I will be personally suing Betfair for their unscrupulous behaviour.
16 December 2020
This company is run by criminal scammers who invest in their own markets themselves (such as the US Next President market) and settle early at will to suit themselves. Everybody should withdraw money, close thier account and write a bad review.
You just cannot trust this company.
They will do what they want with your money.
I’m never using it again!!!
Blocked all promotions from promos page, when started wins more than i loosing. Asked them, they cant explain why....deceivers.
Befair called the election wrongly .The election is not over YET!
17 December 2020
I recently bet on Trump to be the next president, I was told on the phone it would be based on either a concession by Trump or ratification of the electoral college votes. Neither has happened yet, should Trump turn this around which is quite possible I am sure there will be a class action and I will be joining it.
One star is generous!!!!!!!! I feel totally outraged and conned by their handling of the US Election. They have manipulated, lied to, and stolen from their customers. Not just a little bit of theft here, we are talking big big BIG bucks and they CANNOT get away with it! The bet was for the NEXT PRESIDENT, plain and simple Betfair! Your service team misadvised customers to encourage them to keep their bets in play and place more bets, you are trying to get out of this with the small print but it's a contradictory load of rubbish which changed throughout. There are sooooo many more totally immoral and ILLEGAL things you have done which i could mention but the list is too long. Total fraud and corruption. There is more than meets the eye here and you will not get away with it. NEVER BET WITH BETFAIR!
Han Van De Braak
I placed a bet on the 2020 US Presidential election and this election is in its DUE PROCESS meaning that the outcome is NOT called yet. Betfair obscured from the bet proposition that it would settle the market on the candidate that had the most projected Electoral College votes... SCAM SCAM SCAM!
US Election of Next President, It’s quite clear. And I placed my bet when I saw their clarification that they pay when results were beyond doubt.
We’re talking about a £billion scam.
I don’t think we can do anything in England, as gambling debts are not legally enforceable, but I sure would join a a CLASS ACTION LAW suit in the states.
I put €2000,- on donald trump a lot after election day. I have clearly ask in messenger that i bet for the next president on 20tj january . They told me yes for sure. Thanks betfair .. 👎👎👎
I used Betfair to bet on the US elections for the next President.There is still pending litigation yet Betfair have decided to cast the vote based on the electoral college vote.Betfair are fraudulent and they will have to pay out twice or be sued.
Betfair are in clear breach of their own stated terms for the USA President "Next President" market. The bet was paid out contrary to their "expressly stated terms". There was to be "certainty" of the result, which requires the closure of outstanding litigation in various levels of the justice system, including the Supreme Court, and the expressly laid our process in the 12th Amendment of the USA Constitution. This is appalling, and must be remedied should the conclusion of this "Next President" result be determined in favor of Donald Trump.
Do not use this SCAM platform. I put a lot of money in the US Presidential Market on Trump. Betfair has decided to close the market early and pay out the "Projected" winner and not wait to hear who the "Actual" winner is. They mentioned they would take into account pending Legal Action, but they have ignored their own statement. Legitimate Betting platforms like Sportsbet have paid out for Biden as the projected winner, but clearly stated that if Trump goes on to win they will pay out those who backed Trump.
I have lodged a complaint with the regulator NTRC in Australia.
What a bunch of thieves. I had a sizable bet on Trump to win US election. These crooks settled the bet on the electoral college votes. Before the Senate had officially counted and ratified the votes on Jan 6th or before any legal action had played out. This is a scam outfit, that makes up its own rules to suit.
Put money on “next US president market “ backed Donald Trump at high odds. No president has been selected and all of the sudden all bets are cancelled (loss) betfair claim that the bet was for “most projected electoral votes”. When clearly I bet on the “ next us president” not only has Biden NOT won the most electoral college votes but no president has actually been selected. This is both unethical and illegal and will be lodging complaints with governing bodies and ACCC our money was essentially stolen. Do not bet with betfair !!!
Not even a 1 star, if I could leave a minus 1 star that would be a starting point.
Fraudulent. How can you settle a bet before the results have been announced ?
Their settlement of the US Election in favour of Biden before the final outcome is known is atrocious.I hope they will confirm that they will pay all pro Trump bets in the event President Trump is inaugurated on 20th January 2021.
Settled the ‘Next President Market’, before it is official, used scammy fine print to justify it.
I have lodged a complaint with the Ombudsman about their misleading and deceptive conduct.
Do not bet with this company, they are not to be trusted.
They change rules during games. They have been shown to outright lie to solicit more bets. Disgraceful. Currently under investigation from Ombudsman and NT Gov. Don't touch them with a ten foot pole.
Valued Gaia Member
Took my money without confirmation of bet result which is totally illegal. The good news is when Trump is declared the winner the directors of betunfair will have all there assets confiscated, we will get our winnings and they will be go to jail. The time of corruption rules is coming the end.
I always trusted Betfair but have been bitterly disappointed to see that they are settling (closing) a bet in the "Next President 2020" election market before the final result is absolutely certain. It's like closing a soccer match after 90 minutes although there is an overtime with another five minutes still to play. Even if a team is leading, there is still a possibility of another outcome and the result is NOT fix. So this is an absolute no go and after this experience I can only recommend to stay away from Betfair if you are interested in really fair bets.
13 December 2020
Hi opened an account and withdrew £140 back to Apple Pay. After 4 days had not received any refund so I contacted support. They told me it would be in my bank the next day. Today I found out that my withdrawals had been cancelled. No money in Apple Pay account or betfair account either, it’s disappeared. Customer service said that payment department would email me, still nothing. I’ll update if things change but don’t hold out much hope.
11 December 2020
Exchange is great, have had issues with requesting markets on live chat, being told they would put the markets on and never happens.
account opened 4 days ago, 5000 deposited, tried to bet, account suspended, all documents supplied, 3 days lead time, then changed to 2 - 5 days, 4 days tonight still no joy agent says asap, tomorrow will be 5 days, disgusting service
news now uk
I also joined in 2003 before paddy power wrecked this great company.
Live chat is a waste of time fobbed off every time with somebody will be in touch it never happens forget these these people go to betdaq instead.
they want your entire life details bank job etc next will be blood group how toilet trips a day etc.
pp just want to shut betfair down it seems?
thought was just me had problems with betfair but see most people do now
10 December 2020
They will take your money as a deposit before you are verified so not only can you not make a bet BUT YOU CAN NOT WITHDRAW YOUR MONEY!!! This process could take days or weeks! BEWARE!!
Horrible site, STAY AWAY, the blackjack is so rigged. You get 20 against a 2, they pull 6 cards for a 21 and you lose. The dealer is always showing a Ten and 75% of the time they have 20. When you hit your 16 you get a ten, when the dealer hits they get just the card needed to win. Do not waste your money!!!! I can’t post pictures or videos on their facebook but have screen video’s of this horrible site stealing hands.
Awful customer service and response time. An agent opened an account for me on my behalf so I could change my address (moved country). After one session they locked my account for a review which has now been pending for 2 weeks. Numerous contact attempts ignored, no time frame given and money withheld.
09 December 2020
I'm so tired of seeing the commercials on TV where people win all this money on this casino... I can't even get bonus spins on slot machines after hundreds of spins...Save your money you'll be happier...
Kay loves Tarot
All slot games should be avoided at this time...I'm a regular and have been for 10 years on various sites never complained til not it's not just betfair it's all of them. Theyve stopped paying out...can do over 150 spins til you land a bonus which isnt normal, this is on most games esp megaways. Something has changed this year they have got much worse. Avoid all.
08 December 2020
500 spins on goonies not a single bonus round what a loss of time n money really bad and gladiator too
Waited until the moment I made a deposit, then suspended account asking for verification. Sent the documents straight away, thinking my account will be reactivated quite shortly. Unfortunately that is not the case as it has been more than 72h since then. Customer support is nearly none existent. Apparently my verification has been given a 'priority' to get resolved, but again, it has been 10h and nothing happened. Total disaster. Find a better casino to give your hard earned cash away.
07 December 2020
Genuinely don’t know where to begin, I don’t...I’ve never witnessed anything like it.
Deposited a tenner, had a crack at bingo and won. Wagered x amount and my winnings were then cash. Cashed out, logged back on to be told my account was closed. Oh. So off to live help I go, asking if it’s possibly because of a verification issue, as that’s happened before on other sites with photo ID and the rest
Nope, closed on business grounds, we will be retaining your £140 but you can have your tenner back pal, how does that sound...erm right, so why? “We can’t tell you, T’s&C’s said we could do this and you agreed so 🤷♂️ Furious does not come close. 100s of people online saying the same thing, some for 1000s of pounds. I’ve not had ANY correspondence, no email to tell me it was closed, no letter, nada, zero, zilch. Seems they can close accounts when they want to. I asked to escalate it further, a proper complaints procedure to be told I couldn’t. Contacting the gambling commissioner this morning. AVOID.
Aleksander Xhengo BassBoosted
The customer service is just pathetic. No comments... really...Just want to deactivate my account and I can´t because always they transfer me to an agent and everytime the proccess starts from the beggining.
non-existent customer service...avoid
Suddenly closed account of over 20 years with a 5 figure sum in the balance without reason, didn't even tell me until I tried to log in. Only online chat available, no telephone number to call or email to write to.
Refused to give any explanation or reasoning or to engage in any way, and after 2 hours of online chat reluctantly agreed funds sitting on exchange could be returned in due course and could not be cashed out even though the markets are in-running so i'm left exposed with no ability to change my mind at any point with a five figure exposure!
Would not give details of any escalation process and said decision was final.
Suggest others write to IBAS about Betfair with similar issues and follow the 'call to evidence' in the Gambling Act review the government are just publishing, it's clear from the comments on here there is a big issue with how Betfair treat their customers.
06 December 2020
Just tried to sign up, sat down spent some of my life filling in the form online. Right at the end after spending 10 minutes filling the form a pop up said something like 'we have to know this is you' then the screen just went blank!!! wasted more of life waiting to see if something was loading up but nothing happened. Just a little bit fed of websites not working properly in this modern age.
05 December 2020
What has happened to them? I have held my account for 12 years, never had any issues. I have bet over £100,000 with them in that time period and am a priority customer. The way that I have been treated is disgusting.
They suspended my account and told me that I had to send in a copy of my passport, bank statements and payslips. I was fine with the first two things but I do not work anymore, I am retired and, therefore, cannot provide them with payslips.
I have tried to speak to people, tried to email, tried to chat and the responses that I have gotten are simply shocking. I have been told that they "don't know" what documentation someone in my position can provide. I have tried to escalate the issue, taking up hours of my time, but to no avail. I have been unable to speak to a manager at all, apparently they don't deal with the public, and most of the time I don't even get a response from them.
If that's how they treat priority customers then heaven knows how they treat their regular customers!
I have been to Cheltenham in the Betfair box, I had a great relationship with them, but now they won't even give me the time of day.
So, if you are a serious punter looking for a genuine place to bet where you are treated correctly, DO NOT CHOOSE BETFAIR!
04 December 2020
Disgusting service all round, scam artists of the highest order.
03 December 2020
My account got restricted after only placing 8 bets. Only won 2 out of them and there's no way for me to ever bet again.
i want to give you 0 stars..Betfair is very big rubbish,i started betting with them and will never bet again never,i had 400$ that i wanted to withdraw and did all the procedure through wire transfer,after 2 days money came back on betfair account,i contact customer service they told me check with your bank,i tried to withdraw again and same story,i contact customer service same answer.Third time i tried to withdraw money same story i contact customer service same answer check with your bank.That was my 3rd time going to bank and the staff in the bank was upset on me i am asking them every 2nd day what's wrong with your bank i can't receive money.The lady she called me in the office opened my account on her computer and show me on the screen and ask me which transaction,you don't have any transactions.I was look like i am retarted or the biggest fool in the world annoying the staff there for my 400$ withdrawal every second day which betfair never did any transaction.after that with the bank i contacted betfair immediately and asked W-T-F is wrong with them and told me wait i transfer you to another agent i waiting 1 hour i got upset i bet all the 400$ which i can't withdraw lost them all and never bet again with them.GARBAGE.lowest odds from all sites.i wish you all the worst and hope you bankrupct soon.Pie*ce of S**T F**King animals.Reminder for people do not bet with this cheaters.Customer service very lazy and laughing when talk i telling them i am serious isn't joke if i need to use VISA or MasterCard,she told me VISA should be okay send me smileys not serious.Mothe*F**kers
Horrible customer service. Minimum free spins no matter how much you play and even when I’m getting free spins I can’t use them because it says I have other active bonuses. As if it affects each other if I win free spins on a promo.
And when I try to contact customer service it’s impossible. Even when I get a reply, they say they will take a look on that issue and they never get back with a resolution.
There are so many online casinos, slots, bets to play. No reason to continue with Betfair.
01 December 2020
currently 1300 spins and no bonus, this is not normal, if you win guys, take the money and run away as far as you can because the moment your comfortable here they take take take. Guys please come win some and then leave but bear in mind they say its instant withdraw and at first they will let you, but now mine are pending
If there was truly ever, a more loathsome twosome that thoroughly deserve each other, then this is a match made in heaven. Dishonest, full of bu*****t, unscrupulous and most of all greedy and that's being generous. Betfair was amazing when when it first appeared online ( i joined in 2003 ) and it was a breath of fresh air against the bookmaking industry, great opportunities to back ( at much better odds ) or lay and a there was a massive array of markets on all sports. Then rather than take the option of increasing commission slightly, they started to shaft people with the greedy premium charge and move the goalposts and they got away with it all because there was a total lack of opposition. Customer service totally evaporated and just became non existent, just like my account really, as i soon got tired of having my pants pulled down with the extra charges. Then they got involved with an even greedier little wretch that is paddy power ( can anybody get more than £5 on with these shysters ) and it all went downhill rather quickly and is a shadow of the company it once was. For me it is an absolute travesty that no other exchange has mounted any serious competition to them ( betdaq, for the amount of time it has been going hasn't improved an inch and the rest are a complete waste of time ) then maybe they wouldn't have got so dominant and greedy and made the rules up as they went along, knowing full well that they could get away with it. I thoroughly hope, ( although doubt it ) something can change in the future and they get there comeuppance and people leave in droves and tell them to f*** off, Only got themselves to blame if that happened. greedy b******s.
30 November 2020
.....which should be a ringing endorsement for any betting site considering my views on them.
The only site that hasn't banned me for winning. So that's a big thumbs up in my book.
29 November 2020
I have had a Betfair account for 18 years and now I have been asked for I.D. The e-mail I received stated my account activity would be restricted if I did not comply. Betfair actually closed the account [ circa £5000] so I could not make withdrawals . A few years ago you could ring Betfair ,speak to a handler to have a problem sorted. Not now. E-mails ,texts and talking to a phone operator is futile. Betdaq would be a better alternative if it had much mor liquidity.
28 November 2020
Beware of fake company!!
I'm still in shock how this company could rip me off. They were convincing and supportive initially only to get my money and switch up on me. Honestly, I’m just glad I could work with emmasophiaNineZeroThree at Gee M,.to get the stolen funds back.
27 November 2020
Fixed matches are 100% real, at first when I started all this betting newly, I thought it was all a scam and then I lost alot of money to people on the internet until a friend of mine introduced me to a guy called Yeri_BETS on Instagram! This guy made me rich with his fixed matches, I became financially free and had enough money to make real estate investment! Honestly his the best I have ever seen, and an amazing thing with him is that he offers payment after winning services for his matches and guess what?? Am still winning with him up till today! I would recommend you all searching for fixed matches to message him on Instagram
Cuella van veek
So annoying and strange how these companies tend to project themselves to be real, you invest, you watch your investment grown but wanting to withdraw becomes a problem, their reps even stop replying your mail,this was exactly what I experienced with brokers not until, well I was introduced to and her team of expertise via (tahibroshey at gee mail) that I was able to get my money back.
DEE // debtadvocate . co
There is a saying, Its better late than never. To be honest, i wished they were paying but they are not, Please get help from D.B like I did. Have a nice day.
When all efforts seems hopeless, i finally gave Mrs Tahi ( tahibroshey via Hee mail ), a try because of the positive comments about her, to be honest i was really sceptical towards her at first but thanks to this great platform and reviews, it worked out beautifully. she was able to reclaim my money as promised.
I was completely rescued by claramonddavis At gmail after i lost to unregulated scam broker
what a shame!!! very panthentic!!!
I made over €14000 loss through the system !! At the beginning it was ok, then there were unannounced rollovers, take profits with high losses and no contact with customer service.
I believe 90% of customers have losses! With the terms and conditions, you quickly notice that the company does not want to keep customers long, they only allow customer one day to comment, otherwise the complaint will no longer be processed and further emails will be ignored!. I secured the help of a recovery specialist who helped me retrieve a fair amount of my lost funds without any hitch, and I would highly recommend her to you out there globally who have been affected or in similar situation to get in touch with her via mail,( tahibroshey at Gee M ).
I'm terrified and disappointed that this company would put their reputation on the line like this but just like me I believe justice will prevail ultimately in your situation.
Betfair promote a “Spend £10 & receive £50 in free bets” on many social media sites, especially tipsters on insta. The advert is deliberately designed to insinuate that your £10 bet be a treble - which is heavily pushed by these people.. only when you follow this instruction, Betfair say, no, even though you bet a treble, (as heavily suggested in the promo advert) it should be a single, and refuse to pay you out. These people know what they are doing. They widely circulate these adverts via these various social media sources, conveniently “leaving out” the fact that it HAS to be a single, saying the bets (the free bets) MUST be a treble, making you think that the £10 should be a treble. Then, when you try and claim it, they say “oh, where did you see that, send us the link” and then claim ignorance, “it’s nothing to do with us, THESE are our tens and conditions/offer details “. It’s a very widely circulated and used scam. I called a tipster on insta on it and reported his account and about 50 of his pages. He knew what he was doing. Defrauding people, and Betfair instigated out and are complicit too. Keep your eye out for this scam “Bet £10 get £50” read the ad and I guarantee it will suggest you need to bet a treble to get the £50. The £10 treble I DID bet was winning (2/3 legs) and then the cash out function was completely removed for the whole of the third game so I couldn’t cash out £60. When I complained, they said basically we can do whatever we want to do regarding cash out and our terms protect us. They are basically thieves, and fraudsters. The fact that they can operate in this fashion shows how Shiite the regulator is. That said, I’m still COMPLAINING EVERY DAY (still waiting for a reply, they’ve not sent a final decision in writing yet, but I don’t care, I won’t let it go, building the case). Afterimage get their final decision, legally they have to refer it to an independent adjudicator if you are unhappy with their decision, so if they’ve fuuucked you then you can get that decision in your favour. Also going to the regulator, and if necessary taking them to court, and all over a tenner!! lol waaankers.. AVOID #Boycottbetfair
26 November 2020
I have only been betting a short while I was enjoying it until someone in Zimbabwe managed to sign into my betfair account and clear me out. Betfair said it's nothing to do with them. Be very careful don't think your money is safe. Take all the precautions necessary to protect yourself. Betfair did refund me probably because it was only £200. Thank you betfair I can go back to enjoying betting with you again
I quite enjoyed using the Exchange for a while but then I discovered I had been excluded from using any of their promotions. No email, nothing. On live chat I was just told 'it was a business decision' and that's that. Wow.
Revoked my access to promotions that other customer can get with no explanation and blind arrogance. Perhaps it was becuase I started to win a bit of money?
When all efforts seems hopeless, i finally got blessed with Fitch . He kept his promises. I was really skeptical towards him at first but thanks to this great platform it worked out beautifully. He was able to reclaim my money as promised. you can reach him via Whats-Aapp
I join on a Wed night, am emailed to say that my account is a go.
On Thursday I try to bet on Trump, and am told I cannot because I am from outside the USA or something.
I then go through the process of withdrawing my deposit.
Within an hour I receive an email saying my account is locked, and I am unable to withdraw my money.
I am supposed to sent ID etc, to unlock it, just to get my money back.
Seems very suspicious and I will never use again, even if I get my money back.
Beware of fake company!!!
I was completely rescued by Tahibroshey at gee M,after i lost to unregulated scam broker.
Played Thai flowers betting £2 stake went through £300 of deposits plus what meagre returns I got without getting the feature game once I deposited some more another £100 eventually dropped stale to £1 still no luck then dropped to 50p on my last £5 and guess what dropped featur in after over £400 only to give me the 3 lowest paying symbols and got £4 absolutely scandalous has to be the worst site I’ve ever played for rtps there’s no way on earth that these games aren’t rigged 94% rip lol it’s about time the government grew a set of balls and challenged and investigated these scammers nothing more than fraudsters
Well I don’t know of any site or tipster that gives free betting tips, but I know or tipster on instagram that give hundred percent assured odds on payment afterwinning basis. I found him on Instagram he is by name EDDY_TIPS on Instagram, I have worked with him for over 7months now during this covid_19 hard times , for sure he have really redeemed me . I have made over x2 of my 6years salary with this man that over millions of dollar with his fixed tip ,I know maybe a lot here know of this man and also said good things about him but that won’t stop me to thank him and recommend more sincere once to him .
25 November 2020
Beware of fake company!!!
I was completely rescued by Tahibroshey At Gee M,,after i lost to unregulated scam broker.
Like many reviews on here, I have discovered the hard way that Bet"fair" (how sickly ironic the name), are quite simply thieves and scam artists out to relieve you of any money, any way they can. I foolishly went for their bet £10 receive x £50 in free bets but without bothering with too much detail, they reneged and then refused to communicate when I complained, simply happy to have nicked a tenner off me, job done, not caring if I never used them again - (which clearly I wouldn't!!). What was worse was my football treble was 2/3 of the way there, when the 'cash out' facility, suddenly and conveniently vanished, not enabling me to cash out,( Should've been at least £30-50), for the ENTIRETY of the 90 minutes of the third (leg) football match. This underhand and UNFAIR use of the cash out facility which they are advertising as a benefit feature for customers, only to withdraw it when it suits their purposes (i.e. if there is any chance for that customer winning!). When I attempted to complain, the agent (who was sneering & arrogant, none caring), simply pointed to terms stating that it is within Betfairs remit to offer/withdraw cash out whenever they saw fit. Still waiting for them "To write to me", (Just fob u off).
SO, things learned; 1). Reading about all of these issues from genuine people on here, and no doubt the probable thousands more who didn't bother sharing their experiences, WHAT are the Betting "Regulator" (and I use that term very, very loosely), doing? The answer is nothing. I had a look on their website, and it is very clear that it is a pointless and ineffective, political organisation, there for "show", which conveniently "Don't take on individual cases", basically giving Betting Companies carte blanche to do whatever they want to. It is a disgrace. More than likely, the people running that organisation are taking backhanders from the well-heeled betting companies' lobbyists, allowing this shearing of the general public to go on without any opportunity for redemption or punishment.
2). Clive Owen - This man is an absolute disgrace choosing to be the figurehead for this nefarious, disgusting organisation. I for one, now view him in a completely different light after my experience and latterly, my understanding of how Bet"fair" are run & being operated. He is using his reputation & (supposed) integrity, to say to people, bet here, this company does things properly & the right way, when in fact they are not and they are effectively tricking and stealing off people. The cash-out function he advertises on those slick adverts being a case in point. He should hang his head in shame not just associating with these crooks but being the public bait that draws people in - "Hey its me Clive Owen, a person of integrity, this company is alright". He needs to read these reviews.By doing what he's doing, he is tarring himself with Bet"fairs" dirty brush just 4 (no doubt a lot of) money. This means that Clive Owen is NOT a man of integrity but is complicit in the fraud and theft of this nefarious organisation. Hang your head in shame Clive Owen, you are a money-grabbing disgrace and I for one will never watch anything you are in again, you are the public face of a bunch of tricksters operating scams openly & brazenly. 3. Finally, like others on here, I have made the connection between Paddy Power and Bet"fair" (who own them), including the similar, cheating way that they operate and the utter lack of any real customer services or recourse. It is clear these companies MUST BE BOYCOTTED and the message shared. In my experience, Ladbrokes seem to be a company operating fairly and openly.
The whole gambling industry is like the Wild West, due to the complete non-existence of any ineffective governance from the "Regulator", again, I use that term in loose reference only. I recall Tracey Crouch MP quitting her cabinet post over a point of principle relating to betting terminals being reduced to £2 from £100. This noble, selfless act is a thing of scarcity and honour in this day & age and is one of the few acts in recent public life standing up for a principle on behalf of the people that they are supposed to represent and protect. More & more people are turning to gambling in this country in desperation, having lost their jobs post Covid. That is why it is imperative that we have a Gambling Ombudsman who have teeth and are actively policing these tricks perpetuated by the sharks in the industry & stamping them out, doing the job they are paid 2 do, protecting the people, instead of taking backhanders, allowing the sheep to get sheared so brazenly. I call 4 sweeping reforms to be made, sack the entire board & make Tracey Crouch the new Betting Tzar, someone clearly with integrity. We need change NOW #BoycottBetfair Follow me on INSTA @fasteddybets
I have never come across worse customer service ever. It’s all designed not to help you and to make profit for the company that’s why they don’t have anyone to speak to in person so they make it difficult by not answering your querie direct. It’s shameful that Betfair operate this way and treat good customers with no respect. They don’t even answer your online querie and leave your holiding form hours all designed to make profit out of vulnerable gamblers. I will be taking my business elsewhere.
Betfair do not follow their own published rules.
I am rereferring to the US Presidential Election.
The rule has been met. But pay-out has not been made.
Long term customer, had never problems. Withdraws 5-6digits never an issue. Best exchange in the world
When all efforts seems hopeless, i finally gave Mrs Tahibroshey a try because of the positive comments about her, to be honest i was really sceptical towards her at first but thanks to this great platform and reviews, it worked out beautifully. she was able to reclaim my money as promised. you can reach her via ( tahibroshey at Gee M).
Why is your casino so crap!!! Why oh Why!!
you could have it all, your sportsbook is one of the best out there, your withdrawals are the fastest I have ever seen, literally, withdraw, check my account money is in there, I would challenge any company to be as quick as you, you could literally be the best, but your casino is sooooooo crap, turn your RTP up just a little bit, ok so maybe you rent the games from a third party but only rent the best ones which give your customers a fair pay out. your slots are just not VFM, I know your a business but when I spend £150 and you give me a bonus of 8 quid your taking the mick. I deposit a minimum of £50 a day I'm lucky enough to earn a salary which allows me to do this comfortably, I love horses, football, slots and I love a gamble...I enjoy the excitement and the fun but you guys have to play your part and make it fun, don't just take take take how do you expect to get repeat custom?? So disappointed in you guys. Felt really ripped off by your slots this evening and I know your better than this, I recommend you to all my colleagues but going forward that will change, I'm afraid its back to bet victor for me, fair bookie, great slots and bonuses. Bet Fair what have you done!! Anyone reading this.... Bet Victor if you like slots gives you a fair game. horses and football great site as well, Rapid pay-outs, bet fair used to be my number one, but there turning into all these 3rd party websites with crap pay outs and and low RTP, seriously damaging your rep guys!!!
23 November 2020
This is the worst betting site I have come across. Always delay pay out when you win. Today I just waited 45 minutes to collect my winning and it was not until I called to complain then they made the payment.
Also for withdrawal, they don’t pay you until you call to complain. Then they made the payment.
Tonight the Nacional (Par) v Guairena match was interrupted at the beginning of the second half due to floodlight failure for about 25 minutes. Betfair immediately suspended the match, when play resumed the match remained suspended for the rest of the second half (about 40minutes). No trading could be undertaken and I like many people consequently lost money because we could not trade out. Betfair should have cancelled all trades but are just shysters and its their charges first, no wonder they're losing customers. I like many others have am now moving my trading to other exchanges
22 November 2020
Had a winning bet for a player to have 2 shots on target which happened. The bet was settled then 5 mins later reversed and marked as losing claiming there was only one shot on target. I supplied them with video evidence of the 2 shots on target, they even confirmed by online chat that it would be classed as settled but are refusing to pay out. Ripping off punters and acting in a fraudulent manner . Never use this conning ripping on fraudulent c@@ts ever again.
I had a 4 fold accumulator on spread across 4 different times first game won second and third game kicked off 30 mins apart from each other so while the 3rd team was in at half time the 2nd team was on the 60th ish min that part of the bet come in as need them to have 19 shots that was all which they did, the third game then kicked off for the 2nd half then they took my cash out away completely and then the bet flopped bearing on mind my cash out before the half time was around £200 which I was going to take but Cashout was taken away and I was told the traders have withdrawn from the cash out and it’s not a guaranteed thing they do..... STAY AWAY FROM THIS COMPANY HAD OVER £400 of me in a space of 2 months with the small win of £140 I had
21 November 2020
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Have any of you noticed that prices have been shaved on your horse racing winners, I’ve had 3 incidents now, backed an 8/1 winner got paid out at 13/2, backed 6/1 suddenly its 5’s, and latest a 10/1 suddenly 8, I’ve been punting long enough to know when something doesn’t feel right, anybody else noticed this?
20 November 2020
I started betting months ago, my account was charged £ 1500 and I lost everything. Luckily for me, the last 3 weeks I met the guy on Instagram called ity_tipster1234, the guy games are nerve-wracking !!! .. I have won more than £ 75,000 just within the last 3 weeks, and guess what ?, he does not 'If you do not charge a penny for his game, you only pay him when you win!
I would definitely recommend you guys to go and check him out on Instagram.
19 November 2020
LOL you win a few quid and they restrict your account to a max win of £100...
Used to be a great site BUT lost the plot now. use other sites...
Junk mail should have an unsubscribe option.
I have not used this company for 4 years, but now they want to spam me with junk.
18 November 2020
After reducing the monthly rewards to really poor value, they have now removed the weekly streak bet now to make them the most rubbish bookie around who offers hardly now decent promos.now. avoid. I've gone to another bookie now.
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15 November 2020
One of the best out there imo. They offer everything. Are linked with Paddy Power (who are equally as good, but don't offer exchange betting). Great weekly/monthly bonuses on offer and quick withdrawals. One downfall is the Playtech poker/casino software.....play those with EXTREME caution.
13 November 2020
Betfair and Paddy P are by far the worst payers in casinoland .I had an account with both for a year and didnt get of my seat once ,with regular deposits.
I closed both, my ex partner has accounts also and still plays there with little or no payout what so ever ..i mean nothing she keeps playing winning everywhare else, but never in these two combined casinos absolute DISGRACE why she plays there i will never know appart from ADDICTION i can see no other reason.STICK with VIRGINBET at least they look after theyre players
There should be a 0 star option! Completely dishonest company and now also thieves! I was with Betfair for 10+ years. In August they suspended my account for apparent 'security issue'. At first it was ID and proof of funds to get it back, which was sent, then a week later something else, and then something else a week later. To date they have: My UK passport, driving license, utility bills, bank statements, wage slips, evidence of my wages being paid in to my bank, bank statements showing transactions from my acc to Betfair. Skrill money book evidence, PayPal acc statement, Proof of ownership of an old bank card. You name it and they have got it. A week ago i was kicked out of my PaddyPower acc and my funds withheld. Their reason - because of my betfair acc!! (same people). They are not replying to my emails, fobbing me off in the chat, and I still haven't been contacted. They have stolen £80 from me...Not winnings - a recent deposit. You are probably thinking 'Yeah he must have done something' I wish... This would be so much easier to accept if I did. I have 1 long term legitimate job, 1 source of income. I am as vanilla as they come. If they can do this to me and treat me in this manner and steal from me, they can do it to you. I don't even know what to do to try and get my money back. I feel completely betrayed. A law unto themselves that don't feel the have to explain. AVOID
Match ended 3 hours ago but they are showing awaiting results becose its winnnig cupon. liars and cheats
l made an initial huge deposit after reading good reviews about them and when it got to the point of withdrawal, it pulled an exit. But then for the sake of my own sanity, I sought for answers and I found ( Emilyperpy at Yahoo mail ). I filed complaint with them and within a short period of time, I was able to recover all my funds back.i recommend their swift.
I signed up to Betfair in response to an ad offering free betting credit, and as I'd read they were offering good odds on the US presidential election. Their website is confusing and user unfriendly, and they never honoured the free credit. Their website seems to show bets I didn't make, and they are refusing to pay out on the ones I did make. Their staff were unhelpful and rude, and their escalated complaints area refused to assist.
What a shambles it is a complete scam why are they getting away with this fraud. I put 10 pounds to join Betfair I was promised a free 20 bet and a 10 pound sports book bet. The sports book bet was not responding so I sent an e mail no response I then went on live customer care after 45 mins I was told I need to claim the sportsbook offer I politely said please don't patronize me. When I went back to my account I had a small bet on the 11.45 race and guess what? The bet had gone I was going to contact them again but thought just close your account these are fraudsters and don't ever touch them. There are decent bookies online William Hill for instance so dump these thieves as soon as possible.
12 November 2020
Streamed casino content for a while, decided id go see if i could get some sort of affiliate links or similar, nothing available to me, unfortunately the last time i show anything from betfair, also i bet £1 spins minimum so bit strange how you think a promotion giving 10p free spins is going to excite me, very odd
NEVER EVER EVER DEPOSIT ON THIS SITE! I HAVE BEEN ROBBED OF MONEY BY BEING PROMISED A 100% DEPOSIT MATCH BONUS, ATTEMPTED TO CLAIM TWICE BY DEPOSITING TWICE & RECEIVED NO SUCH BONUS.. TRIED TO ASK TO SPEAK WITH A MANAGER TO BE TOLD ‘SORRY A MANAGER CANT DEAL WITH PROMOTIONS’ BUT THATS WHAT A MANAGER IS FOR!!!!!!!! DAYLIGHT ROBBERY. I WILL BE CONTACTING THE GAMBLING COMMISSION!
Bet fair may be a renowned bookmakers but they do not do anything out of the ordinary. I requested a withdrawal on Wednesday only to find that it is still pending today and the money will not be available until Tuesday next week at the earliest. This in comparison to the arrivals is absolutely shocking. After speaking to customer services I just found I was speaking to a robot and wasted most of my time when I finally got through to a representative I wish I never bothered. There are many other bookmakers on the market that offer a better service than this
08 November 2020
since it was founded in 2000 this company was run by people with a brain who put the punter first. It grew extremely fast and soon became #1 . The wheels came off the very day it floated on the exchange in 2010. After that, the interest of the shareholders was more important than that of the punters. I am watching their demise with interest and hope they get what they deserve
07 November 2020
I started betting months ago, charged my account with £1500,and i lost all. Fortunately for me, last 3 weeks i met on guy on Instagram called premium_tip,the guy games are nerve wrecking!!!..I’ve won more than £75,000 just within the last 3 weeks, and guess what?, he doesn’t charge a penny for his games, you only pay him after you win!
I will definitely recommend y’a to go check him out on Instagram.
Just google betfair matched betting and you will find a guide by betfair promoting matched betting. Dont promote matched betting on your website then ban people for trying it. Its insane how you charge 5% commission surely that brings in enough cash flow. The 'free bet streak exchange promotion' is something I genuinely punt on and I have been winning these alot. If you cant justify someone winning on this promotion change your terms to make it harder. Dont lure people in and cut them off its totally unjust but i suppose that's the difference between bookmakers and exchanges. You are not an exchange just another scumbag bookmaker.
Betfair are waiting for the results from legal challenges to the US election. This is simply the best way to go about it.
06 November 2020
I like a lot the betfair exchange platform, using it a lot for years. Unfortunately, I cannot say the same about their casino service, that one is kind of bad at this moment. Hope they will improve it in the future.
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Had a bad experience here,wasn’t easy for me until I met an expert,I will highly recommend they're Sincere and honest in all way round they helped me got everything i lost feel free to contact her
05 November 2020
Good experience with this betting exchange. A market mover for sure.
04 November 2020
betfair.com did the much fraud to me. I invested money there and after sometimes they were like disappeared.
Thank God, I found (BTCinterest.live) and life is best now.
02 November 2020
I started betting months ago, charged my account with £1500,and i lost all. Fortunately for me, last 3 weeks i met on guy on Instagram called premium_tip,the guy games are nerve wrecking!!!..I’ve won more than £75,000 just within the last 3 weeks, and guess what?, he doesn’t charge a penny for his games, you only pay him after you win!
I will definitely recommend y’a to go check him out on Instagram.
Any time the company feels like they would lose money they suspend my betslip hours before the match even starts it tells me awaiting result but it hasn’t even started.. CRIMINALS
What a disgrace Betfair has become.
I contacted the customer services regarding an incorrect settled wager - was told it was a loser, but disagreed and contacted them via email - have had no reply. Heres my wager -whats your opinion ?
I had a wager on a horse match race A versus B- both horses pulled up - but my bet was settled as a loser- so who won and who lost ??
This has happened previously and in my opinion should either be void bet or a non runner.
I wonder how many unsuspecting punters are ripped off in similar settling ?
Seems this company is only interested in its profits with no or poor customer service.
My advice is keep your eye on their settling of your bets. Certainly this company gone down hill for service to punters.
Stop wasting your money on bet
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31 October 2020
1.5 stars out of 5. That is thousands of customers..Read reviews before you get involved..If you win they don't pay out ...Scam avoid......
30 October 2020
The review by Spencer Pearce below is exactly what I was going to write
They used to the gold standard of customer service. Then Paddy Power got involved and they are now a disgrace. They lie about calling you back and they are rude and unprofessional.
They act like this because they have a monopoly on exchange betting cos the opposition is so bad. If you have an account just pray you don't need customer service
27 October 2020
Never no problems plenty of free spins easy and fast withdrawal can't understand the bad reviews but am not a big casino player
I use betfair exchange when I am football trading and have found it the best exchange, offering the most markets.
I joined Betfair. Added £10 for free bet. Never got it. Won a bet with my tenner. Had £15 in my account. I then got an email giving free spins. So i clicked on it and had these free spins. Checked balance and money had gone. Only way to contact Betfair was on chat. Stayed on for 3 hours as got cut off 4 times by staff. Last person said someone would contact me within a few days. That was over a week ago and nothing. Scam website. I would have gave no stars if possible. Dont know how regulatory allows this to happen.
23 October 2020
betfair.com did the much fraud to me. I invested money there and after sometimes they were like disappeared.
Thank God, I found (BTCarbitrage.live) and life is best now.