Paddy Power PLAYER REVIEWS(3273)

Stephanie Murray
27 March 2023
Comment from uk.trustpilot.com
Signed up with 50 free spins offer, won £15 so withdrew £10 to an Asda gift card. Got an email an hour later saying they’d closed my account on “business grounds”. When I contacted customer service they said I wouldn’t be getting the gift card. So I just wasted my time. Absolute scam, I’m just glad I didn’t put any money into my account yet.

Eddie T J Naylor
27 March 2023
Comment from uk.trustpilot.com
another week another 100 spent to get a 5 pound gaming bonus just to have dead spin after dead spin on a monday great.

noel
26 March 2023
Comment from uk.trustpilot.com
Stay Away from SLINGO LUCKY PANTS.Stopped playing blackjack and thought I would give this slot a goThis is even if not worse than blackjack. Lost nearly £40 playing this fixed game. Needed 2 numbers for full house staked £20 still didn't get either number.it just got worse and worse so I stopped playing.PLEASE KEEP YOUR MONEY IN YOUR POCKET.DO NOT PLAY THIS BLOODY SLOT.

Flower Diva
26 March 2023
Comment from uk.trustpilot.com
I had a Lucky 15 (on line account) bet last Friday evening for Saturday afternoon - £7.50 in total. All 4 selections won returning just over £8K.Withdrawing the winnings was a nightmare - kept been sent to BETFAIR where I do not have an account. Had to open an "on line" account with Betfair to get my money out of Paddy Power.I closed the Betfair account immediately after withdrawing my winnings. Is this some type of money laundering or cartel between the two?Since Monday last Paddy Power has placed a restriction on my usual Lucky 15 bet of £7.50. Yesterday, I was restricted to to just .13p instead of my usual .25 ew.I cannot speak to them about it all robotic chat service that answer every question you didn't ask.Fortunately, I have a Unibet, William Hill and Betfred account where there is a proper service.Bye Bye Paddy Power - I won't miss your paltry offerings.

R
25 March 2023
Comment from uk.trustpilot.com
Absolutely disgusting company needs to be shut down!! Customer service is appalling iv never been treated so bad ever. The online chat is useless they say give them 20mins while they look into something then I put hello are you still there then it’s back to the robot again to go through it all over again I will never ever use this horrible site! I’m taking legal action against it

Emmi
24 March 2023
Comment from uk.trustpilot.com
Claimed I did a reverse withdrawal, despite not doing so, and that being prohibited. Then suspended my account.Customer service is rubbish and haven’t helped at all, blaming me - I’ve lost money and I’m livid.

Ollie
23 March 2023
Comment from uk.trustpilot.com
Is paddy power bear the drop real I got all 15 questions right and not received the money left in my pot

noel
23 March 2023
Comment from uk.trustpilot.com
STAY AWAY FROM PADDYPOWER. just played blackjack for the last time.played 11 hands lost £50.Didn't win 1 hand.I will not give bloody site any more of my money.i don't mind losing if I get a fair run for my money.but doesn't matter what time of day I play results are always the same LOSE LOSE LOSE .Chat is awful when you complain .They just say rtp .regulated etc.How comes on free spin wheel they can guarantee a win which means that they can alter payouts or no payouts on any slot regardless of what they say.I have played some days 15 hands without a win on blackjack. This means that the chance of this happening is approx 59000/1.That tells us that it's fixed.Last review I am doing about this as waste of time as paddy takes no notice.All the reviews are not because we lose its because the site is so blatantly crooked.Goodbye.

noel
22 March 2023
Comment from uk.trustpilot.com
Crooked cheatsJust played Fric King blackjack yet again. Lost over £130 didn't win a bloody hand .Enough is enough.Just been mugged again.They should be shut down.

NorthSurrey
22 March 2023
Comment from uk.trustpilot.com
Signed up to an offer via an aggregate site on PP. Got chat help as it converted into a deal but I couldn't use it on anything other than slots. Why even have £ + Spins in their own offer when launching via their actual site. Won't be coming back. I could see a slight difference on PP's own site but it still didn't have a happy outcome

Teodora Mihaylova / Handyman S
22 March 2023
Comment from uk.trustpilot.com
After wining 4k they take the money from my account and try to block it after 2 days of different verification I manage to in and all the money disappeared when I try to talk to them they said they don't know where the money is hopefully they will lose them license very soon

john
22 March 2023
Comment from uk.trustpilot.com
just a little update to my last complaint ok so i told paddy power that i think the is issues with the slots as after 20 min of playing i was cut of and the responce i got was all to do with safer gambling glad it was recorded i all so told them that it had took me over 500 spind now and i have not even hit 1 slot bonus round on just the 1 slot i have been playing what is strange as i can go and buy this slot bonus round 5 times for the cost it has cost me here just spinning the reels , The dude is just a joke paddy powers live chat is the biggest joke as they cleary just dont know what they are saying at all and try to be smart but what they did not know was i was smarter . i was to smart for they they cut me of the caht and i was very polite and not verbal in any way at all

ve su
20 March 2023
Comment from uk.trustpilot.com
I have bet on the horse that refused to run. They were saying on TV the customers who has places the bet on this horse will get their money back or a free bet so I assumed I was getting my money back but to my surprised I was told it didn't aplied to my as I placed my bet on the machine not over the counter. It was my first time in the shop so I didn't know there is the difference betting on the machine or over the counter. I felt exploited and taken advantage. Why they have these machines at their shop when the customer is worst off by betting on them?!

Jack
20 March 2023
Comment from uk.trustpilot.com
Never again. Racing Post promoted Paddy Power for Cheltenham this year. Open an account for £10 and get £50 worth of Bets (plus £2 a day free) absolutely fine until you win then they suspend the account requesting verification (which due diligence should have meant they did it before opening an account). Suspended on day 2 of Cheltenham and it has taken 7 days trying to get it unlocked despite having sent everything. I have spent hours of my life on chat, on one day 7 different agents over 3 hours. So I made a complaint and only got resolution after asking for a reference as I had been escalated to ‘Paddy Power’s Management Resolution Team’ after asking for the reference all of a sudden they managed to unsuspend my account. Needless to say………. I am shutting down and will never ever recommend them to anyone at all.

James Differ
18 March 2023
Comment from uk.trustpilot.com
I have used Paddy Power for a number of years now, and always been happy with the easy use of their site. But sadly I am looking now for another sports bookie, because Paddy Power have massively reduced their best odds guaranteed races, many of my friends have also noticed the removal of this benefit

Gillian Rodway
18 March 2023
Comment from uk.trustpilot.com
Took money from account when placing bet but never confirmed the bet even though money came out of account it never showed as a bet or a deposit and the horse won ?♀️. Then had a fraud alert from my bank and had my bank account suspended.HSBC Bank went through a long security process of questions before releasing my account. Then when I placed another bet albeit only £5.00 this triggered another fraud alert and I had to do the same all over again. Bank strongly advised me against using this betting app.

Jay
18 March 2023
Comment from uk.trustpilot.com
Worst thing I did was re open my account with these scumbags, last year lost over £6000, I only play 20p SPINS!! They haven't changed, hardly any bonus features, very little payouts, 95% of SPINS are dead SPINS, wish I'd stuck to my guns and stayed away

Robert Douglas
18 March 2023
Comment from uk.trustpilot.com
Im gonna explain how you can beat them all,especially PADDY POWER and William Hill in shops on the FRENCH RACING...1..m.eurotierce.be 2...click onto the meeting your interested in wither its horse racing or trotting the site updates every 15 mins from 0730 till race time...30 mins before the off time it updates every minute...3 i use certain rules that i stick to i dont compare odds on the pmu to uk bookmakers if theres less than 10,000 euro in the pool its to weak otherwise...4 stick to 2yr old or 3 yr old maidens on flat the market is a great guide,or 3yr old hurdle races...5 BIDE YOUR TIME ...IF ITS 6 ON PMU THATS 5/1,IF IT SHOWS 10/1 IN UK THEN BET IT ITS MATHEMATICS 6....YOU WILL WIN OVER A PERIOD OF TIME.....BE PREPARED TO OPEN NUMEROUS ACCOUNTS YOU WILL GET RESTRICTED,ALSO AVOID QUINNBET LIKE THE PLAQUE READ MY REVIEWS

Bruce Bunch
18 March 2023
Comment from uk.trustpilot.com
Scam site of a casino, constant deposits and not one bonus per deposit. I am not talking random I'm talking £400 deposits low stakes, several different slots zero bonuses. Deposit again next same exactly the same. It's rigged to a different level. Avoid this scammers it's different level rigged, should be illegal.

Jay
17 March 2023
Comment from uk.trustpilot.com
Greedy greedy site, over 400 SPINS and not one bonus feature I'll never deposit another penny on these absolute rip off scumbags

Bev Kaywood
17 March 2023
Comment from uk.trustpilot.com
played big bass splash 50p a spin got one tiny return 130 spins 1 return. total lost 64.51 Paddypower have a random thing in play, so if thats so then clearly the game is broken 129 losing spins out of 130 spins canNOT be right. try to contact support but just kept talking to a robot and no answers. should test the random thing cos that doesn't seem random. everyone knows only paddypower wins not the player, but those odds are ridiculous.

Becky Green
17 March 2023
Comment from uk.trustpilot.com
Trying to re activate my account, was waiting in a que for half an hour then an agent come on the chat asked for my full name and then told me to wait 25 minutes because they’re really busy. Fuming at this point waited over 25 minutes and messaged back the agent had shut my chat down and I’m back waiting again in a que. It’s an absolute joke shocking customer service there is no phone number to contact them directly. Poor very poor.

nollaig o neill
17 March 2023
Comment from uk.trustpilot.com
Had a winning bet in parnell street shop......powers refuse to pay....how is this company licensed.....surely thete is a way to block their license.....can someone please let me know what i need to do to object to them being licensed

Richard Stewart
17 March 2023
Comment from uk.trustpilot.com
this company has branded me a self excluded personi have never self excluded on any siteit was between Christmas and new year 2022/23i went to play online poker on poker stars and was banned because of paddy power saying i was self excluded ,, the mistake was sorted buy poker stars in less than a week they informed me that i was not the person paddy claimed and i was reinstated. No chance getting through to them people at paddy i wrote to manager director in london, and got stupid bloke called steve spouting from their help centre that safe gambling dept, of there dodgy crude company company say i have to show them everything but the kitchen sink to prove who i am, despite it being a mistake buy them, i do not want to use their inept company but they are holding info about me which is wrong and which they will not rectify ,i do not think this is legal and am planning my next move to challenge this dreadful company, i have never self excluded myself on any betting site. richard stewart

Norman
17 March 2023
Comment from uk.trustpilot.com
I have always stated that Paddy Power is absolutely useless like probably asis most of them but today really hits the truth home I tried on Friday 17/3/23 to do Rachel Blackmores 5 horses that she riding today for £1 e/w accum but they would not let me do it a message came up in red the maximum bet for this bet is 0.00 now really does this make any sense the chances of this bet coming up are slim and even if it did win it would not break the bank and that is why I feel that they are useless and should be closed down by the gambling commission.enough said.

Siham Porsche
17 March 2023
Comment from uk.trustpilot.com
I played book of wings a new book game for two hours non stop and did not give the bonus just kept teasing I do not think the bonus exist as two hours is a long time to be persistent on one game to not hit a bonus

Dan Gardner
17 March 2023
Comment from uk.trustpilot.com
I won £60 and PP paid out. I screenshotted my win, logged back in a few hours later and they said my bet had lost and took my winnings from me. How can they say I had won then later say I had lost?? If you win with these criminals, cash out immediately! And the customer service is non existent. Don't give them your money!

Jonathan Buchan
16 March 2023
Comment from uk.trustpilot.com
Absolute joke of a company, closed my account for no reason & the staff are a disgrace,But as the pathetic advert on Talksport radio says," A realistic Paddy power customer shouldnt expect any help with there problems!"

Clare Osullivan
16 March 2023
Comment from uk.trustpilot.com
Terrible experience got second and third horses in the .1.30 race today on the £5 free bet refused to give me my winner.never go there they are crooks

paul marshall
16 March 2023
Comment from uk.trustpilot.com
Not clear on the free bets at Cheltenham..so called 5.00 free bets on select races at meeting stoll takes your actual money from account.. Best avoid this company... also refused to pay out on a horse that had won that we did on line..they said I'd chose another horse in same race and both had to be placed.. absolute scammers..spend over 3 hrs online talking to first a bot..then thy place you in a queue to speak to an agent...absolute crap

noel
16 March 2023
Comment from uk.trustpilot.com
Forgot to lower loss limit. Won at Cheltenham so decided to give blackjack another go.Same bloody results lost £50.Never won a bloody hand.Enough is enough.I keep getting mugged off on this game. No one gives a damn.I don't mind losing but this is something else.Look at all the reviews before you give paddy your money.

mark franks
15 March 2023
Comment from uk.trustpilot.com
opted for free bet, but because i added funds via apple pay did not get it.avoid avoid avoid

Mat
15 March 2023
Comment from uk.trustpilot.com
Awful. After a number of years using them I was suddenly required to verify my account to continue using it. I uploaded all documents required but nothing progressed. I contacted customer services but they couldn’t help so I asked to close my account and withdraw my balance. My account was closed and I was informed I would receive my funds by the end of the day. After waiting 3 days I contacted them again to request the funds and was told it can take up to 5 days. It has now been 6 days but still nothing and now I can’t even get hold of customer services. Avoid like the plague!

Andrew Wyatt
15 March 2023
Comment from uk.trustpilot.com
The worst company ever take your money and when you win close your account and pass you from pillar to post , ask for id get it and still do nothing . Do not bet with these thiefs

Aminat
15 March 2023
Comment from uk.trustpilot.com
Yup. Definitely rigged. Worked out the pattern everytime I come on this site. It's the same with Betfred. They all work together. Game spinning the way it's supposed to but only paying penny's n I mean penny's. n just when I think am about to hit the big one, it all over sudden freezes for around 30-40 seconds then I don't win anything. Wil litterly take the lot without a single win then just as you get to your last 30 or something pence, they pay out 12p if your lucky 24p making you think yea it's coming now but take the whole lot. Been doing this for months so no. I'm not spending anymore on this site till it starts giving back. Till then, shalom. Where it says date, this happens everytime I come on this site. Not just today. Ain't be happening anymore tho now that I can guarantee!

Jamie Low
15 March 2023
Comment from uk.trustpilot.com
Awful scam site! Opted for new player bingo bonus. Deposit and play £10 on bingo and receive £30 bonus. Received nothing! When I do finally get through to someone on chat they then said I can't deal with this as I only do sports and that they will transfer me to someone who could help......waited for an hour like a numpty......nothing! Avoid like the plague people!

Gerard James
14 March 2023
Comment from uk.trustpilot.com
Why is it almost impossible to contact anyone? Your live chat doesn't work. It feels like it's deliberate. Fine to take peoples money but if they have a problem there is no NO ONE to help. Immoral! How does anyone working for this company expect to have a happy life? I'm closing my account. Seems like the only option.

Steve Wilson
14 March 2023
Comment from uk.trustpilot.com
I only enter paddy power shop once a year for Cheltenham. Such missable staff , so unhelpful.won’t be back there next year.

Tomasz Wrona
13 March 2023
Comment from uk.trustpilot.com
They refused to pay £20 referral bonus.I have referred genuine friend and they used link provided. They also spent requested amount. But they now lie and say that he didn't use code provided :DDont risk your time and money with them.

noel
13 March 2023
Comment from uk.trustpilot.com
Crooked gaming site.Slots are bad enough but blackjack is so blatantly fixed.Lost nearly £50 on blackjack didn't win 1 hand.I get 20 dealer gets21 .I get 19 dealer gets 20.etc.I won't be playing anymore of this crooked game or slots. I upped my loss limit BIG BLOODY MISTAKE. Will be lowering it to £1 in future.

Charlene Mackie
12 March 2023
Comment from uk.trustpilot.com
Would not even give this a 1 ⭐️ as iv lost 300 in the last week hoping for it to add lest give some back but nothing I’m not playing on this site no more save your money and go on to coral or ladbrokes iv Last and won money on them 2 I genuinely think it’s a scam site

Alex Hutchison
12 March 2023
Comment from uk.trustpilot.com
Worst customer service I have ever encountered and that is saying something in saying that Betfair is just as bad,oh it's the same company

Reynaldo Dangcalan
12 March 2023
Comment from uk.trustpilot.com
You should check your staffs they're very slow to take bet and very very rude to your customers especially your Cricklewood branch you gonna loose a lots of betting customers.

Kivver
11 March 2023
Comment from uk.trustpilot.com
Havnt used PP for a while and went back on and it says my 'account is out of action'. It says I know its a pain but you need to send us proof of who you are?? Why? Yes you are correct it is a pain and I wont be returning.

Domonic Hunt
09 March 2023
Comment from uk.trustpilot.com
I am told my account has been suspended due to no ID being verified so I send them my details. I check in a week later to be told I have no account and they can’t find no account yet unable to make new one because of says I already have one.I now realise Paddy Power outsource their customer service abroad which leaves issues because they cannot understand basic English. It’s riddled with spelling mistakes , they keep spelling my name wrong & can never answer my simple worded queries.Yesterday I was on live chat 2 hours with 15 minute replies, worst connection due to their outsourced customer service and best believe each agent kept passing me to another one.

Mark
09 March 2023
Comment from uk.trustpilot.com
Joke of a company and staff are the worst out there get cut off then the next live chat assistant is absolutely awful then ask to chat to a amanager and they are even worse. AVOID AT ALL COSTS

Phil Healy
09 March 2023
Comment from uk.trustpilot.com
Deposited £16 on slots, played 80 spins at 20p per spin and didn't get a single win not even a penny, they say there games are regulated and tested for fair and consistent payouts... well I can say they are consistent giving you absolutely nothing in return Stay well clear of this business the games are fixed and controlled behind the scenes to gain themselves maximum profits

Sky
08 March 2023
Comment from uk.trustpilot.com
Paddy power. Do not waste your money! I have spent money betting and gaming! I spin the wheel everyday, and I cannot remember the last time I got on a bonus! Absolute joke they will take a tenner in under 5 minutes, doesn’t even give you a play ! Deffo would not recommend for slots as very rarely get a bonus and it fair gaming!

Mark
08 March 2023
Comment from uk.trustpilot.com
The worst customer experience ever from Stacey Martin and apparently Tristan the manager in the end I opened up a new account by getting my partner to open up an account
Jay
27 March 2023
Comment from uk.trustpilot.com
Pure greedPlay on a number of sites and this is by far the worst of the lot, £500 limit and every month guess what it takes it all, all other sites I play give something back every now and then but paddy power just takes and takes, I'll be saving myself £500 a month now cos they ain't getting another penny,
Pure greedPlay on a number of sites and this is by far the worst of the lot, £500 limit and every month guess what it takes it all, all other sites I play give something back every now and then but paddy power just takes and takes, I’ll be saving myself £500 a month now cos they ain’t getting another penny,