Paddy Power PLAYER REVIEWS(3273)

Rae
18 April 2023
Comment from uk.trustpilot.com
I have uploaded my photo I.d and proof of address. Account was randomly suspended as I tried to log on yesterday: ‘Access to this account is denied - this account has been closed. Please contact us if you have any questions.’I would rather them to tell me that my account was banned and that it was unrecoverable. Rather than telling me to contact customer service. So, I contacted customer service - it took a really long time and multiple transfers from agent to agent. Was asked to provide my information again. All that effort then to tell me that my account was unrecoverable.They then went on saying that they ‘cannot disclose any information and details on why it was banned’. What’s the point of telling me to contact you for more detail. Garbageeeeee…Spent 40 minutes on this trashh .I have accounts on other sites and had no problem!!

Nathan Johnston
18 April 2023
Comment from uk.trustpilot.com
Hi I was in your shop I put 14 pounds on too dogs the 2nd dog 1 I didn't get paid out I am not happy about this I am willing to take this higher

Karen
17 April 2023
Comment from uk.trustpilot.com
Made a bet on the grand national. Won it. £700. Used Apple Pay to deposit but they couldn't pay my winnings back via Apple Pay. Told me to deposit £5 with another card and then I could withdraw to that account. I did. It didn't work. Checked the app 10 mins later and they ha d closed my account. No telephone helpline only a chatbot. Chatted with the chat bot and they told and they told be they needed to remove Apple Pay so I could withdraw to the card. Still waiting for them to do something to help. Now £705 lost in transit. Ridiculous.

roger
17 April 2023
Comment from uk.trustpilot.com
Unable to withdraw to debit card. Took 2 attempts via their chat facility for them to finally do a manual transfer taking upto 5 days!. I hope everything goes through. Also wonder if they are GDPR compliant as I would like them to delete ALL my details as I will never be using them again

Jon Seddon
16 April 2023
Comment from uk.trustpilot.com
Beware of this company! Signed up for a promotion deposit 10 get 10 free bet, but they denied my eligibility because I deposited the money using apple pay instead of card?!? This even though I pointed out that the first option offered after signing up is to deposit with apple pay! Complete rip off

Alex
16 April 2023
Comment from uk.trustpilot.com
Garbage company with a more garbage customer service which cannot string a simple sentence together to resolve an issue, they will just disconnect the chat without excuse midway. Avoid at all costs.

Jack
16 April 2023
Comment from uk.trustpilot.com
Do not bother with this site, I’ve put £20 and all gives out is dead spins.On 95% RTP slot game you shouldn’t be losing that much, especially when the 95% doesn’t include bonus games.This site is on par with SkyVegas I truthfully don’t know how they both still have a license.

Anya Russell
15 April 2023
Comment from uk.trustpilot.com
Went for a promotional offer, deposit £10, bet £10, verify phone number to receive a free £10 bet. Only to find out after speaking to Brendan on the chat help service that it's only accepted if you deposit with debit card - I was unable to find out how to generate a transaction code to connect my bank and used PayPal with minimal deposit requirement of £20. So I've just waisted £20 for absolutely no reason.Worst experience ever.

Mfitzg
15 April 2023
Comment from uk.trustpilot.com
Don't bother I joined this morning and haven't even deposited any money yet and was kept waiting trying to solve problem with their chat room failed twice after an hour gave up but had to tell them to cancel my account as I couldn't find where to do that !!! Impossible ! Reporting to gambling commission definitely! They can't get away with treating customers like this!! 2nd rate site staff not a clue !!@

Mary
15 April 2023
Comment from uk.trustpilot.com
awful, tried to deposit money to bet on the grand national, would not work. no indicaiton of why it would not accept card to make a deposit.also very unhelpful when i messaged them, waste of time. bizarre they obviously dont want my money!!

craig meldrum
15 April 2023
Comment from uk.trustpilot.com
If 0 stars was possible it would be too good. I got 5th on the grand National and they won’t pay out. Tried speaking to someone but obviously has no idea on gambling as I had to explain about the race or customer service, just kept giving me website details. DO NOT USE UNLESS YOU WANT TO LOSE MONEY

frank shaw
15 April 2023
Comment from uk.trustpilot.com
Excellent ,offered a £20 refund if my horse didn’t win and it didn’t win so they refunded it within minutes. Trustworthy for me.

Mr M Holden
15 April 2023
Comment from uk.trustpilot.com
Absolute disgrace ! Deposited money, placed two bets one of which was a winner. Go back to look at bets and bet slips have vanished. So I didn't win. What acon.

Gary West
14 April 2023
Comment from uk.trustpilot.com
Robbed of cashout.Needed 1 goal with 30 minutes left and thought cash out will be decent, I’ll see what it is. Constantly says something happening bear with us, then cash out comes back with £0.03 in last seconds of match. This has happened numerous times. Don’t use them, they are just thieves

Ando Farrell
14 April 2023
Comment from uk.trustpilot.com
Won money and tried to transfer it to revoult it usually work's but they said revoult didn't sent them some detail's to transfer the money into my revoult account what a load of bs i didn't even win much back but I had abit of profit

CJHTE
14 April 2023
Comment from uk.trustpilot.com
SCAM COMPANY. Created an account, got my bonus, spent my bonus, won some money and suddenly my account was banned. Customer service said "we hold the right to close any account without giving a reason why"DO NOT BOTHER WITH THIS COMPANY.

Shane Ramsay
14 April 2023
Comment from uk.trustpilot.com
Discussing site, spent 60 pound on fishing frenzy, got scatters multiple times, 50 free games and only won £3.40 on 80 spin, robbing b***ards. Do not use this site

noel
13 April 2023
Comment from uk.trustpilot.com
Still crooked blackjack Stayaway from this bloody site.I just played again lost £60 won 1 bloody hand. Unbelievable but not usual. Think best thing to do is everyone stop playing this fixed casino.how can everybody be complaining the same issues whether its casino or games.

customer
12 April 2023
Comment from uk.trustpilot.com
There slots are terrible I've deposited and deposited to no avail my net deposits exceed 3k.. and for getting any bonus on any games they say its a 96% RTP but its literally not they are scamming everyone your on 50p or £1 spins and you getting nothing in return! & for jackpot King I've been on it once in 6months!! Avoid them go elsewhere

James Heald
12 April 2023
Comment from uk.trustpilot.com
What went wrong ? Please if you have an ounce of belief don't play the casino. They are fixed to make them rich. The only way they can improve is play fair. Hit the bonus twice at 50p a line and didn't even win my money back , I hit the 4 fishermen for super big bonus guess what won £0 off those

Lee Gillingham
12 April 2023
Comment from uk.trustpilot.com
0 stars. Disgusting sites. Are there any decent sites out there these days? I’m sensing all these sites are squeezing as much as possible out of people before these new rules get sorted and companies get investigated. Disgusting cheating companies now. Officially done and i hope others start to see it too. Paddy power is one of the worst pay outs when it’s comes to the casino side.

Flower Diva
12 April 2023
Comment from uk.trustpilot.com
This lot reduced my ability to place a Lucky 15 of .25 EW to just .12. In effect they were telling me how much of my money I could bet with.Yet, I could place a bet of any amount on a single horse to win or be placed. But no -not a wager on a Lucky 15 amounting to £7.50. My account has been suspended without any knowledge or reason other than it was a mistake on their part. I uploaded all they asked for in terms of ID."Chat" facility is robotic - all robots are given a human name but they are far from human - 100% robotic so you will never get an answer to the question presented.Be prepared for a spell on the roundabout with these jokers.Have had enough of these jokers and withdrew almost all of my "float" from them just leaving a few £s to keep a/c open.There are many other outfits with better customer facing policies and with no restrictions on a £7.50 Lucky 15.Bye bye PP. Hello Unibet

dani girl
12 April 2023
Comment from uk.trustpilot.com
Avoid at all costs, absolute thieves!!!!! Betfred is the best in my opinion.

Matt Mcginty
10 April 2023
Comment from uk.trustpilot.com
Zero stars. Stay away from paddy games. There are a total con company. They are without doubt the worst RTP scumbag casino out there.

Donald McLeod
10 April 2023
Comment from uk.trustpilot.com
Odds offered on Paddypower are ridiculously low with 1.83 and 1.83 for a win/lose bet very common - particularly on smaller markets. More of a scam are the in running Cashout values. Example £50 Win on Rahm placed on both PP and Betfair (not on the exchange). At exactly the same time PP were offering £58 Cashout while Betfair were offering £82. This ridiculously low Cashout value has now become a common feature on Paddypower. Go elsewhere for better odds and cashout value.

Paul matthew Robinson
09 April 2023
Comment from uk.trustpilot.com
scammers i lost over £500 not one win back stay away from paddypower in town next to three legs in leeds rigged dos not pay out you been warned

Nicol Marin
09 April 2023
Comment from uk.trustpilot.com
0 STAR FOR THEM . WHEN I SPEND 1000£ AND NOTHING BACK IT VERY BAD WEBSITE PP?????????????

James g
09 April 2023
Comment from uk.trustpilot.com
Robbing b@stards cash out unavailable on a bet which was one off winning the whole bet message said bare with us something is happening which is affecting the cash out value which stayed stuck on that message until full time clearly Paddypower were dragging their feet so I couldn’t cash out complete scamming pr!cks stay clear of this corrupt site

peter lamb
09 April 2023
Comment from uk.trustpilot.com
It is a joke when you put a bet on your horse amazingly comes in at least a point then go to the sight and there no change ,but the worst thing is they stopped giving best odds ,that's fine but ounce racing has started impossible to no if the race your betting on is best odds or not ,when you text them to check could be the main they open or end of the day same old crap we so busy you will have to wait 40 mins. For us to reply but lay a bet takes a second ,don't spend your money with these con merchants I been on hold 50 mins they really think punters are mugs ,we prob are ?but spend with someone else please

Anonymous
08 April 2023
Comment from uk.trustpilot.com
Well I joined paddy power almost a year ago as I have been quite lucky in the local shops with slots, first of all I had to fight tooth and nail for my deposit bonus which I did eventually get.... £15. Not bad right????...... Well me thinking I'm going to play this smart.... 15 quid with 20 pence spins. Surely even though I wouldn't expect much from a bonus the excitement would be there but I think I got 3 winning spins out of that 15 quid each at 10p.Anyway in all that time the most I've managed to win is 20/30 quid when playing multiple slots games. I even attempted higher stakes so when a bonus came in I'm thinking..... Brill this ought to be good then low and behold I end up with something crazy like a fiver and don't get me started on that free bonus rounds game..... Played it every day for almost a year and guess what.... The most I got was a 10p scratch card which never wins. Never got free spins or a shot at the bonus considering I'm assuming I've more than hit any deposit requirements. I do feel there is defo something not right about this site. Now they might go on about random number generators etc but I've tried loads of different games just for curiosity and absolutely nothing. For example I got on a bonus with a fiver spin now in this particular game I would have expected a cracking payout due to the nature of the bonus but just got my fiver back. WHEN THE FUN STOPS..... STOP WELL I AGREE BUT THERE HAS TO BE FUN TO BEGIN WITH SO WHAT I SAY IS STOP BEFORE YOU SIGN UP!!

Ylia
08 April 2023
Comment from uk.trustpilot.com
Won 900. Got message about spending this amount of money from my bank card, instead of getting win. Good, that they not take them for real to my balance.

Ashton
08 April 2023
Comment from uk.trustpilot.com
Worst site out there. Created an account, won & then they closed the account due to “security reasons” which is bizarre as I’d done nothing wrong. They offer no explanation. Total con.

noel
07 April 2023
Comment from uk.trustpilot.com
STAY AWAY FROM BLACKJACK. ITS RIGGED.Lost £88.00Also Avoid Slingjo Pirates.In the last few days payouts have been absolutely awful. Ie.I get into top round you win £10+16shots from cannonball. Altogether I win £11 40p.Cost me £22 to get this far .Diabolical.. must be rigged even though its a new game.

Stan Mee
07 April 2023
Comment from uk.trustpilot.com
Unable to reopen account without jumping through hoopsPlenty of companies out there wanting business

Malcolm Isbell
06 April 2023
Comment from uk.trustpilot.com
Visited PP Surbiton branch this morning to pick up a £25 winning football bet. My partner does the 49'ers and asked me to put on a bet. I was writing this on a PP slip when the young man on the counter shouted out to me 'we can't accept bets that are not on our standard 49's slip. I said to him 'you really know how to get rid of customers' The bet would have been on the standard form but on principle, in view of his abrupt attitude. I took it to Corals. He also said that they had had trouble with our bets in the past, to which I replied 'Yes but you had a lot of our business too. He is referring to the odd occasion when a £3 or £4 betv included some extra 4 timers at a 1,2,3,4 or 5p stake, which is quite acceptable to other bookies ie Hills & Coral. I told him to just pay me my winnings and that I had not visited PP for an arguement. This guy is rude and patronising. I will not be dealing with PP again.

Carl Murray
04 April 2023
Comment from uk.trustpilot.com
Paddy power is one of the worst betting sites I've ever used. I tried to deposit money when I tried to verify the deposit something went wrong and it registered as a deposit. So it counted towards my daily limit. So I went in chat to sort it out. They had me on there for 2 hours. To say come back tomorrow when you're limits reset. I missed all my games for tonight's football. Iv logged on 3 times to paddy power and iv had a problem everytime. Avoid Paddy Power if you want to get your bet on. Iv closed my account. I wouldn't join this site.

Francisco Villares
03 April 2023
Comment from uk.trustpilot.com
Game 316You've lost the gameStarting pot: £5,000Questions answered: 1 of 15 questionsStockport v Salford City× Will Stockport win the match?NoYour splitYes: £5,000No: £0Show LessGame 317You've lost the gameStarting pot: £5,000Questions answered: 1 of 15 questionsAC Monza v Lazio× Will Lazio win the match?YesYour splitYes: £0No: £5,000Show LessStop play Beat the Drop game your wasting your time and money with these despicable thieves Rats ??..

Mark O Connell
03 April 2023
Comment from uk.trustpilot.com
Look at all your bad reviews bad casino that closed my account over something you guys said about being comfortable I have all the screenshots anyways a mean casino that everyone is fed up of don't deserve a licence

Anonymous
01 April 2023
Comment from uk.trustpilot.com
Just spent £105 on gaming slots and not one single bonus came up when the feature spin came 3 times it paid diddly squat this is appalling do your self a favour don’t use this site why are the gambling commission not looking into this every review cannot be wrong and there are a lot of poor reviews never known anything like it going to use another site

Mr Newman
01 April 2023
Comment from uk.trustpilot.com
Their free wonder wheel or should I say wonder when wheel for 2 weeks I HAVE SPUN THE WHEEL AND GUESS WHAT 0 YES 0 WINS AND THEY WANT YOU TO PUT YOUR MONEY INTO THEIR BUISNESS WELL NOT ME NEVER SEEN SOMTHING THEY ADVERTISE ON TV AND FOR WHAT NOTHING NOW I UNDERSTAND WHY THEY HAVE 1.3 STARS KEEP IT UP PADDY POWER. FOR THIS REASON ALONE I WILL NEVER PUT MY HARD EARNED CASH IT TO A COMPANY THAT GIVES YOU NOTHING IN RETURN AND WILL NOT BOTHER EVEN USING THAT FREE SPIN THEY GIVE YOU JUST WASTING YOUR TIME.

Nicol Marin
01 April 2023
Comment from uk.trustpilot.com
Stupit website they put aviator games but I lost the many for them never they ghive the chance to win . I lost my many for rubish website

Mark O Connell
01 April 2023
Comment from uk.trustpilot.com
Told me was I comfortable with how much I spend even tho I spend 10 euro every once in a while and closed my account without asking me to do so so I have screenshots . Please stay away from less pay for what you out on paddy powers same as rest of the casinos take and never give then make copy and pasted excuses

Garry Watson
01 April 2023
Comment from uk.trustpilot.com
Took £50 off me , it was a football bet , last minutes of the game , game had finished, just as I deposited the cash it came up as game lost , horrible goofing cants, absolute filth

James Robson
01 April 2023
Comment from uk.trustpilot.com
I put review on few weeks ago and it got removed.I lost £60000 in one night playing bj totally rigged i ha e mental health problems should of been closed well b4 i lost all my money

Gaz B
31 March 2023
Comment from uk.trustpilot.com
Absolutely awful! I’d advise people to put a lottery ticket on before even THINKING of going on there slots, you’ve got more chance of winning.

Ja
30 March 2023
Comment from uk.trustpilot.com
Decided to join up and try their offer they had on. 150 spins free plus 100 spins from the deposit I put in. What a surprise rtp must be about 15%. What a complete scam! Complete waste of time slots are 100% rigged as is the daily spin wheel as its impossible to win anything. The fact the gaming comission let these scumbags keep running is beyond me. Check all the bad feedback and dont waste your time time with these theives!

David
30 March 2023
Comment from uk.trustpilot.com
Had a winning bet on Sunday but I can’t withdraw my winnings and the chat message are no help been messenger them for 4 days

DAVID WILSON
28 March 2023
Comment from uk.trustpilot.com
Played fishing frenzy megaways big catch now im only spinning 20p a spin all you need is 3 scatter symbols for bonus game £80 later still no bonus finally after £86 bonus games comes in 10 free spins fair enough after the 10 spins it gave 40p oh dear that’s shocking so i keep playing and losing £125 bonus game came in during that must have wanted another £80 for that to happen never again games are fixed ive took screenshots of transaction history on this game and sending via email to gambling commission because thats a disgrace these games should be set to pay out a percentage of what they take in

Cezar Andronic
28 March 2023
Comment from uk.trustpilot.com
Stay away from this so called casino, absolutely disaster low Rtp rare bonus games and when it hits pays you pennys,waste of money and no fun.Played a slot called Midas,for about 4 days in a row spend hundreds on 1 bet and quess what no bonus.this can't be genuine.Impossible to not catch in 4 days a bonus game,playing a few H per day.just Impossible never seen on any casino I've played.Spent around 2.5k on 1£ bet, in 4 day to see dead spins
Patrick O REILLY
20 April 2023
Comment from uk.trustpilot.com
The worst traits of any company are displayed by Paddy Powers.The cynical way they operate and their tasteless publicity stunts sink to a new low,to deal with they are ill mannered and incompetent.
The worst traits of any company are displayed by Paddy Powers.The cynical way they operate and their tasteless publicity stunts sink to a new low,to deal with they are ill mannered and incompetent.