Betway PLAYER REVIEWS(5235)
sameer ragghav
03 September 2022
Comment from uk.trustpilot.com
Betway is a frood site when you lose money they never looked your account but if any mistake you win they suddenly looked your account without your permission. After you try customer care they are helpless.so plz don't play betway its very frood I play four years but i win 20000 thousands only then they looked my account without any reasons.now any customer care do not help me...
Ricky Adlington
03 September 2022
Comment from uk.trustpilot.com
Another scam site been playing on here over six months on all games and not had a single win. Also when sport betting they suspend your cash out offer when your teams are winning.. very very poor site ?
Gergő Babróczki
02 September 2022
Comment from uk.trustpilot.com
I won on a slot machine, not a small amount. And since then I can't log in, my account is locked. ??? And I can't access my money either ??? Give me the money I won ??
Bill Jennings
02 September 2022
Comment from uk.trustpilot.com
Total scam artists. And their contact them chat with us is 1000% a bot. Tries to say it isn't but asks the same simple questions over and over. Ask it something complex and nothing but crickets. I put 200 dollars in made one bet and after that I could never access the site again. Gone. And no way to contact any real person. If you want to lose your money, put it into betway.com. Scammers!
domenic capone
02 September 2022
Comment from uk.trustpilot.com
Hey guys avoid betway at all cost they are a scam I won 24k over one month ago and I only got 3000$ so far they keep on sending my withdrawal to the wrong email after I’ve told them several times that’s not my email. You want to know the funny part on august 19 they sent me 3000$ to the correct email and they last two week they sent my money to the wrong email figure that one out. I think betway should fire there employees in the payment department because clearly they must be all uneducated to keep sending my money the wrong email
Matt
02 September 2022
Comment from uk.trustpilot.com
Take it from me as someone who had to keep mailing them and asking for updates on live chat regarding my withdrawals, even after I made renewed deposits to "update my withdrawal method" and provided all the documents they needed for the payouts to come through - IT'S NOT WORTH IT. There's still one more withdrawal that they said has been paid out 6 days ago and should be credited to my account in 2 to 3 days, but there's no sign of it yet. And I've pretty much given up on it. There's a bunch of Indians - notorious for their scamming practices - that work as customer support executives there. That should be the red flag. Don't deposit, just stay away.
sonu singh
02 September 2022
Comment from uk.trustpilot.com
This is froud site my withdrawal not receive over 4 days my user I'd. Gandharv55
Yvonne
01 September 2022
Comment from uk.trustpilot.com
Absolutely shocking service and site! I signed up and deposited a small amount of money! And won £2k, I went to withdraw my money and immediately I knew what was going to happen!! Got a email saying they needed Utility bill and photographic ID which I provided and then I got another email asking for proof of deposit which I then provided via a PDF of my bank statements! I heard nothing back for a few days and then logged onto my account to try and speak to a agent on live chat to find out that my account has been closed down!!? And then I email them as there is no other way to contact them and they took 5 days to reply and I’ve since had 3 emails from them asking to upload a proof of purchase and everything single email has told me to send my documents to a completely different email address! Account still closed down and still no closer to receiving my payout! Absolutely shambles of a company! PLEASE PLEASE PLEASE AVOID!!!!!
Kelvin Qian
31 August 2022
Comment from uk.trustpilot.com
Betway is a pure scam, beware guys.
MrSergeiz
31 August 2022
Comment from uk.trustpilot.com
Limit you fast if you're winning player . Withdrawal takes so many time and they asks everytime a new document. Completely s**t
Odile Ela Rousselle
31 August 2022
Comment from uk.trustpilot.com
I had not played at this website for over two years and played a lot of money last Sunday, August 28, 2022. Apparently, my depositing and playing large amounts of money triggered something, a red flag, that has resulted in my account being locked.1. You are not informed that if you play over $1000.00 on the same day that they will lock your account.2. You are then told, oh, we don't know why your account is locked but your account is being reviewed, and we will contact you.3. They don't tell you when they will contact you unless you go on their website and get a person in the live chat. I was informed that I would not be contacted until September 3, which is an error because the 3rd is on a Saturday and they don't work during the weekend.4. I do not recommend this online casino at all andall I want is my last deposit back; they will probablyask for all kinds of documents to let me have my money back. Horrible online casino!
Ant
31 August 2022
Comment from uk.trustpilot.com
Placed a £25 acca with the sign up bonus first acca on us. Bet lost but haven’t received my £25 free bet
Steve
31 August 2022
Comment from uk.trustpilot.com
Betway will withhold your money from you. Day 13 since my withdrawal request. I've given them all the documentation they need to verify me so that is not an excuse. Their verification and withdrawal times are considerably below the industry standard. Holding on to your liquid assets is directly tied to their revenue strategy. Flirting with the regs there. They are uncontactable, hidden behind a wall of automated bots and self-serve articles. No phone number, no way to get at live chat if your concern is withdrawal. The market is saturated with online bookmakers and casinos. Do not use Betway, use an alternative that is not employing such underhanded techniques. I will keep this post updated so you can all see the true severity of how long it takes them to return my own money to me.
Ian Andrews
31 August 2022
Comment from uk.trustpilot.com
Analyse the reviews . You will see until May 2022 , Betway got mostly good reviews, but reviews have changed hugely for the worse since then.In my case , all my 2022 transactions disappeared from my Betway account history sometime after May . This included 3 bets which should have been still open , settled bets , deposits and withdrawals . The 2021 transactions still show . The "Betway Team" is investigating & they say it will take a month . The sudden turn since May 2022 to clients leaving bad reviews about Betway tells me they may have a major management or financial problem . For this reason , I have complained to the Regulator , the Malta Gaming Authority . I had cause to complain to MGA a few years ago about Paddypower and they were successful in getting my money back .
Samith Victor
30 August 2022
Comment from uk.trustpilot.com
Hi ,I was regularly playing in parimatch but one of the agent from betway connected through WhatsApp and informed me that he going to my account if I don't deposit the money. So on 30/08/2022 I done the payment of 10000rs suddenly agent informed me that he going to send upi link from betway and I need to deposit the amount. I refused to do so because my some colleagues got scammed in the same manner . Immediately betway agent closed my account without giving 10k of my deposit amount. I have all the proof and evidence. So please stay away from betway.
Lauren S
29 August 2022
Comment from uk.trustpilot.com
New customer at Betway and waiting for two nice withdrawals, didn’t realise they didn’t process over weekends unlike other companies, I’m getting very stressed and worried after reading all these negatives reviews I’m not going to even get these funds, tried to contact someone is nigh on impossible but have spoken to someone on Twitter who’s been helpful but still no further forward I just want my funds processed so I can treat my children as I have never won before, please betway please process this withdrawal and stop all the anxiety because of the awful reviews, have been waiting for an update and still have nothing I think it’s safe to say I’m getting any of my winnings so will proceed to escalate this matter and it’s unfair putting customers through this
James Conroy
29 August 2022
Comment from uk.trustpilot.com
over the past 4 to 5 months I've managed to deposit successfully on betway and been able to gamble, They have taken 3.9k in deposits, I actually won 3.3k and left a balance of 300 gbp in the balance, as soon as I requested my withdrawal my account was blocked, They've written to me to say they have confiscated my withdrawal and my remaining balance of 300 gbp and will not refund my deposits, That to me seems like fraud, There stating a reason that a duplicate account was opened which is very strange.. I've contacted them asking for this to be resolved and they are adamant they will not pay... I am going to have to raise a case to the UK Regulator
Axsel Loughlin
29 August 2022
Comment from uk.trustpilot.com
Roulette is a scam on Betway casino. Took screen recordings because it was out of control. Over 20 times consecutive color. Obviously not when I bet on that color. The amount of times this has happened it countless. And if you switch to that color it stops it’s pattern. Betting 1st and second tier over 10times in a row it lands on 3rd tier. Should be illegal to have sites like this. The smaller you bet the less it’s “NGR” is aggressive but the higher you bet it becomes blatantly obvious that there’s something not right. Please don’t do as I did and try and win some of ur losses back either. It’s just gets worse.
Lalan Gupta
29 August 2022
Comment from uk.trustpilot.com
I have deposited 9,000 INR by netbanking but deposit didn't credit into my account, i'm trying to contact by live chat with no one there, only bot queue 25- 9 queue in 6 hours, i do not understand what to do, i'm waitting from 2 days
J T
29 August 2022
Comment from uk.trustpilot.com
Today is my 17days of my withdrawal until now i didn’t receive yet my money. I don’t nkow what happened. They locked my acount and they blocked me in costumer support. I Dont have any news to my withdrawal.I accidentally deposited 4k which is supposed to be 400 only.so I decided to not to play. withdraw my money.now Im worries everyday I hope they return my money
gibin john
28 August 2022
Comment from uk.trustpilot.com
Betway is scamming app ..I lost 10000rs ..I process of banning from India ..modder fucokers find better job ..beggars
Cheryl Russell
27 August 2022
Comment from uk.trustpilot.com
Slightly concerned after reading the reviews regarding withdrawal issues . I have submitted a withdrawal for £2300 on Friday at 12:08pm . Below is the information they advise on their website regarding withdrawals ⭐️Same Day Withdrawals We know how important it is for you to receive your withdrawal as quickly as possible. We now offer industry leading Visa Direct transactions which allow debit card withdrawals to reach UK based bank accounts in less than 12 hours.*⭐️So I’m slightly confused as to why I’m now being advised that they don’t process withdrawals on a weekend . This is the first I have heard as every other agent has advised me that the process normally takes 24hrs .A little disappointed at the whole process to be honest . Just found out I’m now clear of cancer and wanted to celebrate with family and friends this weekend with the money and I have explained this to Betway but I’m still no further forward . All the staff are extremely helpful and lovely to deal with but if this is standard company policy for withdrawals I may be reluctant to continue using Betway if I have to wait much longer . Other casinos such as Mr Green. William Hill , Gala etc all offer payouts instantly and karamba , hey spin , greenplay etc process within hours and this includes weekends
domenic capone
26 August 2022
Comment from uk.trustpilot.com
Hey guys I won 24k$ more than one month ago I only got 3000$ So far every time I ask them where’s the rest of my money they always say allow more time betway is very unprofessional it looks like they take peoples money and when it’s time for them to pay they do everything not to paid this is not right
Somepalli Kiran kumar
26 August 2022
Comment from uk.trustpilot.com
My I'd is gittar. Worrest customer support. If you deposit 10 times only 7 you get success. Remaining they are taking. You cannot expect any solution.I stopped depositing from last 20 days. As they are not responding. BET365 best one.
David Ord
25 August 2022
Comment from uk.trustpilot.com
Have a small withdrawal of £17.50 . Told it failed due to incorrect bank details yet was able to deposit using same account . Told would have to provide a different withdrawal method . When I suggested debit card they said I would need to deposit first before they would make the withdrawal on my debit card which I am not prepared to do . 6 emails and still not resolved. Avoid at all costs
J T
25 August 2022
Comment from uk.trustpilot.com
@betway:I withdraw 4k August 13,it show paid in statut but until now not receive yet my money. It’s been 12days already Betway mgmt please need actionUsername:jet301990
Nish
24 August 2022
Comment from uk.trustpilot.com
I deposited $700 into my betway account by etransfer and it didn’t show up on my gaming account. It was auto deposited by payper inc and the funds left my bank account. I have been contacting customer support for over one week and have not received my money back. My money is missing and I have sent several screenshots of evidence showing that the etransfer succesfully deposited. I spoke to their customer service agents by chat and received many difference responses saying they assured me my money would be returned in 2-3 business days. I have not received it. I don’t understand why there is no phone line for such a large site. I contacted my bank who advised me to involve the police for theft of funds. The bank stated that the vendor needs to transfer the money back. I asked several times on chat to speak to a manager and my request was ignored. Looking to take legal action at this point.
M. Owens
23 August 2022
Comment from uk.trustpilot.com
I opened a Betway account to compare to the betting website I normally use. Deposit £50, receive £50 bonus. After registering my details, including debit card, I tried to place my £50 first deposit but my bank refused to authorise. Strange, as I had a 4-figure sum in account (which I checked). I also checked the details were correct on Betway's website. Tried a few more times with same result. I then used one of the other options of paying direct from my bank account which went through no problem. When I didn't receive the £50 bonus, I contacted Customer Services only to be told that hidden away in the small print of the T&Cs, was the rule bonuses were only given if a debit card was used to make first deposit. I can't believe such an important condition wasn't clearly stated. A silly and unnecessary way to lose a new customer.
Krunal Mistri
23 August 2022
Comment from uk.trustpilot.com
It's 180 days over,i request a withdrawal of 40000INR and 30000INR and 4000INR,in month of March 6th 2022.they still not paid my withdrawal,they were telling we are reviewing your account from last 180 days,I don't know their experts may like test cricket,Test cricket will gets finished in maximum of 5 days,but these blóody motherfukers torturing me from last 180 days in the name of reviewing.When i contact them in live chat,they inform me we haven't received a feedback from concerned department,your querry will be resolved as soon has possible,they destroyed the meaning of the sentence "As soon has possible".they were torturing me mentally,my mental illness has increased due to this blóody bustards
Lucky Masie
23 August 2022
Comment from uk.trustpilot.com
Hi my name is lucky masie machubeni, I need you to assist me with the changing of my old number to the new numberMy old number is 0795307489New number is 0645317312I will appreciate your helpThanks
Ben B
23 August 2022
Comment from uk.trustpilot.com
Do not register with this betting site! They promise you a free bet deal when you sign up, then don't give you it when you settle. You then can't get in touch with them, as they don't monitor their support email or contact number, just an automated response saying read FAQ's. The live chat is just an automated thing which is no help at all!. They are a con!
Terry
23 August 2022
Comment from uk.trustpilot.com
Shocking...did a bet builder on manu v liverpool...liverpool over 4.5 corners up...man u to score up and salah to score up and maguire to get booked..didnt play...gave me my tenner back...shouldve paid out on the other 3...if salah didnt score would i have got my tenner back as a void bet...doubt it...ps i didnt get the free fiver bet either for doing a tenner bet builder on this match which was the reason i did it...fake promotion
Danny Smith
23 August 2022
Comment from uk.trustpilot.com
Betway are scamming assholllles I won 1500 soon as I won it they blocked my account my mrs uncle works Firth police and are investigating the matter and will make sure the site gets closed down so none else gets scammed
naveen guthula
23 August 2022
Comment from uk.trustpilot.com
Worest website.they didn't pay betway goes to scam.my withdral amount 2000 not paid.i withdrawaled 18th aug 2022.they sending messages for confirmation and they asks if proof.i already send it.buy didn't paid.
David Stevens
22 August 2022
Comment from uk.trustpilot.com
This casino just doesn't payout Ive deposited over £600 and I have never received a bonus round or free spin round on any of the slots games I have played on They just take... Avoid theres better casinos online with fairer play there's no value for your money here a £50 deposit here playing £1 a will last you 3 minutes Pi?stake casino
gibin john
22 August 2022
Comment from uk.trustpilot.com
betway is 100%scamming app they looted my10000rs ..they locked my account once i started earning money ...there is no customer support to contact ....should ban
Claudia Maria Chiriac
22 August 2022
Comment from uk.trustpilot.com
I wait for the verification of my account with 2 withdrawals on pending since almost 2 weeks now.I've made a portrait verification and after 2 weeks they ask for address verification plus id.Today I have sent them the requested pics together with my bank statement, the same bank that I used for deposit.I hope this will be enough for them to proceed the withdrawals. Is taking way too long!!!I will update the status of my issue as soon as I get an answer from them
Krunal Mistri
21 August 2022
Comment from uk.trustpilot.com
My three withdrawals not yet paid .Which were requested on 6th March 2022.its 150 days over.in live they don't know anything.they will provide a different fake information from associate to associate.i droped a email. there is no response.Here is the three withdrawals requested which still not paid*6 Mar 2022 17:03 241012100 WITHDRAWALS R 4,000.00* 6 Mar 2022 17:03 241008043 WITHDRAWALS R 40,000.00* 6 Mar 2022 20:03 241027324 WITHDRAWALS R 30,000.00
Sam Stacey
21 August 2022
Comment from uk.trustpilot.com
I have been using Betway for a few years and never had any significant issues. Recently I attempted to make a withdrawal for a decent amount of money and after the withdrawal process concluded, (it took about two weeks) I never received a dime. I have sent multiple documents of proof to their support email and they have not helped in the slightest. Betways ability to communicate with its users is a joke. I would stay clear of using this app these days.
Dolo Thedon
21 August 2022
Comment from uk.trustpilot.com
Yesterday I win a lot and I cashout when I was winning they stole all my money and told me I can’t not do cashout when I play I got all the receipt and screenshot they literally stole my winning money ??? they need a lawsuit they thiefing
aju bhai
20 August 2022
Comment from uk.trustpilot.com
Withdrawal process is very slow nd money is not credited to my account
Tashi Chopel Bhutia
20 August 2022
Comment from uk.trustpilot.com
I recommend not to play on betway bcoz when I used to loose there was no problem at all but when I starts winning they locked my account and I communicate with them but they didn't solve my problem.
Kayleigh Freemantle
20 August 2022
Comment from uk.trustpilot.com
It's not even worth the one star but unfortunately you have to mark it.... if been playing with betway for years and it used to be a good site until this last year its turnt into a scam iv screen recorded every game iv been playing to prove it's a fix and just taking peoples money iv screen shorted all the history of deposits stakes and wins which there isn't any lol I'm taking it to the gambling commissioner and I'd advice anyone else that's been ripped off to do the same the site needs removing
ganga cnc
20 August 2022
Comment from uk.trustpilot.com
Transaction time is slow that only I really exited
Swek
19 August 2022
Comment from uk.trustpilot.com
Never had a problem with betway. All of a sudden I decided to put 50$ into my account, it left my bank account and never got deposited, I deposited another 10$ just to see if I would receive the money or it’ll disappear like my 50$ but nope I got my 10$ instantly and my 50$ is no where to be found. I tried doing help and supper but their system is so bad no matter what you say the chat ends with zero conclusion to you problem, stay away from this app
Kelvin Qian
19 August 2022
Comment from uk.trustpilot.com
withheld my withdrawals for 7 days. Told I was being reviewed since 6 days ago. Support told me review is done and i am fully verified today. However withdrawals are still on hold.
Dhirendra
18 August 2022
Comment from uk.trustpilot.com
I am not getting my fund even after 7 working days and not getting proper response helpdesk
david evans
17 August 2022
Comment from uk.trustpilot.com
received an email asking me to withdrawal funds on a old account due to self exclusion.emails just bounce back phone numbers not active. Cannot log in no idea of old username etc this does not make any sense.
Colin Macleod
17 August 2022
Comment from uk.trustpilot.com
Won £120 and have been told it won't go onto my card that I deposit with. Yet my last withdrawal went in no problem. Out of all my 8 betting apps I have, this 1 is the only 1 I have a problem with. And to top it off you can't actually speak to anyone to rectify the issue. Live chat is OK and polite but not very helpful when you need things to happen. People shouldn't need to fight for their winnings. People get a nice feeling when they win and loose it when they realise the effort needed to actually get the cash.


billy fitzs
04 September 2022
Comment from uk.trustpilot.com
I Had to close my accountIt Was quite enjoyable in the time I spent playing here and played regularly. always found the customer services easy to reach and ready to help when needed.I closed my account due to betway using a loophole to not pay me a weekly free bet.
I Had to close my accountIt Was quite enjoyable in the time I spent playing here and played regularly. always found the customer services easy to reach and ready to help when needed.I closed my account due to betway using a loophole to not pay me a weekly free bet.