Betway PLAYER REVIEWS(5235)
Marissa De Guzman
20 September 2022
Comment from uk.trustpilot.com
I spent a lot of money to play. Now, at last, I was lucky to win some. I was very happy for at least I can get back a part of my losses. Apparently, they are not practicing sportsmanship like I do when I lose. I went on holiday and came back but my emails were ignored. So sad. How are they allowed to operate this way. I believed there's an association that will deal with them. Very sad customer, bayotkaayo
allan
20 September 2022
Comment from uk.trustpilot.com
Online thieves , you can deposit in 10 seconds , then you cant bet and you cant withdraw your money , talk to 6 agents and they read from a script , you ask to speak to a supervisor and they ignore you , your money is in limbo ,nobody helps you , be very leery of depositing any money , manager doesnt respond ,if you want to throw your money away this is the place ,regulated stealing
Blessings Sinoya
20 September 2022
Comment from uk.trustpilot.com
Withdraw take time
Tejas Teju
20 September 2022
Comment from uk.trustpilot.com
I am paying sports betting in Betway account from last 15 to 16 months and I have lost amount also in that but when I won some amount in that I have requested withdrawal but they have not given that amount and they have blocked the account before this also I have asked withdrawal for small amount like 2 k 4 k and all, on that time they have transferred the amount but when I asked for 60 k they are saying that transaction got unsuccessful and they have blocked the account please try to stop this kind of business in India simply other outsider companies is cheating Indians and making money please help me to get my money I have lost more then 2 lk but just for 60 k winning also they are not ready to give my amount
Jonally Bioyo
20 September 2022
Comment from uk.trustpilot.com
Asking ridiculous questions, I have been waiting for two weeks now to process the verification since they blocked my account when I withdrew, I kept emailing no response, frustrating and worries the hell out of me. That’s my money right there. Been playing this site for two years now when you lose they don’t care but if you won big then withdraw they’ll gonna make you suffer first. Stay away from this site.
Manjula
19 September 2022
Comment from uk.trustpilot.com
It's big scammer online games site pls don't believe this website it's chitting wins amount to they will not gives my withdraw amount not received it's already 7dayabove
Uday Abbi
19 September 2022
Comment from uk.trustpilot.com
Horrible site. its torture. Been trying to get my money back for almost 6 weeks now. They keep giving excuses. I have to follow up every 3/4 days. They are asking for full SIN number to get your own money back. Is that even legal? Asked for nothing when i was placing the bets. It says they provide withdrawals within 24 hours. What a joke. The whole process is designed so that the customers get tired and not ask for their money. No phone numbers. Has anyone been successful in getting their money back?Stay away.
Simon D
18 September 2022
Comment from uk.trustpilot.com
Scam. If a match is losing them money (aka if the odds change too much) they will just cancel the entire bet making it impossible to actually make money on the site. There are many better alternatives out there. Customer support is non existent too.
jJohannes BalBin
18 September 2022
Comment from uk.trustpilot.com
They will do their best to ask everything this is their strategy if you win big and the will purposely messed up the other amount.all of us has the same problem to this fraud betway website.they have no plan to owe you money.after all!!!! Since July mf they steal my $600.
Rijo Jose K
18 September 2022
Comment from uk.trustpilot.com
Very poor sports betting site , i even seen. This site is controlling by very special AI software Because of that success rate of each person is less than 25%.
Litan Das
18 September 2022
Comment from uk.trustpilot.com
Totally worst? In withdrawal system it need to complete minimum 1 week, sometime more than that. In Prize wheel option it is a scam only , nothing is here . If Priizewheel is a prior fixed item in Betway, than everything can be prior fixed in Betway, so it's a scam only.
Adi
18 September 2022
Comment from uk.trustpilot.com
I just opened an account, I deposited 20 gbp and when I tried to log in, surprise, my account was blocked.
Mark
16 September 2022
Comment from uk.trustpilot.com
Hi All. I recently joined Betway and made an opening deposit of R1000. I opted for the deposit match promotion but have not received the R1000 credit bonus after 1 week. Numerous calls & live messages were sent & keep replying that they will sort it out but never do. Very poor customer service ...lots of frustration Mark
Thomas Sullivan
15 September 2022
Comment from uk.trustpilot.com
To anybody who is reading this, do not under any circumstances join or bet with betway.Its okay to deposit but to make a withdrawal takes weeks, they are the without doubt the most reprehensible bookmaker in the market.The owner is not known, shady is not the word for this bunch of gangsters and a major investigation by authorities and the media needs to be done and stripped of there license to operate.
Muddasar Shaikh
15 September 2022
Comment from uk.trustpilot.com
Withdrawal request made on 8th Sept 2022 and till date the status is on "Processing Commenced" status. I cannot understand why is it taking to much time. I've been using this app from last 1 year, but never faced such an delay in withdrawal before. Unresponsive customer support and chat team is useless.
Tekolo K
14 September 2022
Comment from uk.trustpilot.com
My withdrawal of $165 was supposedly paid on the 2nd September 2022 but has not reflected in my bank account as I'm writing this on the 14th September 2022. I've contacted the Betway live chat and they asked for my bank statement. I sent the statement some 6 days ago and I am yet to get a response from betway on what the issue could be and when I will get my money. The live chat agents always claim that their team is looking into the matter but I see no progress. Betway is really frustrating. It's time to move to another more reliable betting company.
Les Belcher
14 September 2022
Comment from uk.trustpilot.com
Deposited £100 and I didnt get my money balance on the website after I confirmed it was me via the mobile banking app. Help me.
Sophie
14 September 2022
Comment from uk.trustpilot.com
Made 7 withdrawals on the 6th they sent 2 payments the next day and haven’t sent any of the other 5 withdrawals. Just keep telling me there was errors and I have to wait but no further contact or info, live chat is useless and say it’s being sorted, even though all 7 payments said funds released 8 days ago but have only received 2 of them. They have said it was only withdrawals on the 6th that have been affected by this internal error, and they are working now, so why is it taking so long to process mine again. Only since seeing all these reviews that have made be think this is just an excuse rather than technical errors.
Dimitrios Charalampidis
14 September 2022
Comment from uk.trustpilot.com
I did the mistake to create an account with them. I lost some money but still had some in my account. Then they blocked my account. They asked my documents which already had sent, I send them again and again and again and again. My driving licence, my passport, a bill with my address, a picture of me. Every time the send a confirmation email that they will review my documents and come back to me in 24 hours. They never do. I email them they never answer. There is a telephone to call only to hear that the number is not working for UK customers and must chat with them. When you chat they ask for your documents!!! It is been now more than 4 months, more than 10 emails and more than 2 times I chated. The result? My account is still blocked and they keep MY money with no reason at all. And I lost money. I am guessing that if I won they would have send someone at my home to terrorise me not withdraw my money. I wonder how they allow them to operate. Someone must shut them down. There plenty of other choices out there. Prefer them.
Kiki A
13 September 2022
Comment from uk.trustpilot.com
I wish I had listened to the reviews but staff told me it was just sore losers. I initially one withdrawal so I began to trust it was ok. I had some losses, I accepted that I had lost. Betway then advised me that I was due a refund as I had used my mum's card and PayPal to make the deposits. They stated that this was their policy and to await my refund. They asked me for proof that the account was not mine. I sent statements several times, each time they had a different excuse everytime. I have now closed my account, I do not expect that they will honour the refund. Before this I enjoyed the site.
Jamie Glover
13 September 2022
Comment from uk.trustpilot.com
Absolutely terrible! Made a withdrawal 6 days ago and still waiting. Keep been fobbed off via customer support saying it's on its way. I only ever used Betway but will no longer use them after this. Stay well clear of this betting sites the reviews say it all!
raj singh
13 September 2022
Comment from uk.trustpilot.com
Betway is the worst company to ever deal with my username is Princelight316. , I have retain a lawyer and will be going to the police to follow up, I made a request for a withdrawal for 12000.00 and 1014.27 and they locked my account and blo ked my services, the week before I made a withdrawal for 5500.00 and 2700.00 they paid it, as soon as I made a big withdrawal for 12000.00 betway locked my account its been 8 days now and I have not received my funds and they keep making up lies. Just give me my money I have a family. I will never let this rest. My user name is Princelight316
Daher Wais
13 September 2022
Comment from uk.trustpilot.com
Today is the 13/9/2022 and I been waiting for my money (over £300)that I have withdrawn 6/9/2022. Betway is taking the p…, keeping my winnings from me. And Betway customer service keep asking me why I need the funds, when I tell them I want my money asap, are they f…. taking the p…
Eric Mothebe
11 September 2022
Comment from uk.trustpilot.com
Gambling is all about win and loose , you accept defeat
raviteja Ravi
11 September 2022
Comment from uk.trustpilot.com
Please don’t bet you will die to withdraw
mike monks
11 September 2022
Comment from uk.trustpilot.com
Scum of a site, I wanted to take a break so I put myself on the exclusion for one year now they won’t let me have my account back, Absolutely shameful so don’t put yourself on a self exclusion. I have no problems at home or with money. Just go to other sites stay away customer service is horrible aswell.
S
11 September 2022
Comment from uk.trustpilot.com
Absolutely shocking this site is never lets you win no matter how Much u deposit and even the games don’t load pile of crap !!!!!!
Kenzie Baird
10 September 2022
Comment from uk.trustpilot.com
I have been using Betway for quite awhile but have never withdrawn, I recently attempted to withdraw $100 on August 22nd and have still not received my winnings. I attempted live chat on many occasions to sort this out to no avail. My first interaction was after a week and an agent told me my withdraw would arrive soon. It did not. I than attempted again multiple time and never got an agent once after 40 minutes of waiting on multiple occasions until I got an agent who said my withdraw was being reviewed and I would receive an email with info on the situation. I did not. Today I attempted again twice to contact live chat to no avail and on both occasions after 45 minutes of waiting my live chats automatically closed. My experience on the site was good however my withdraw experience has been nothing but frusturation and for this I highly suggest you do not use this site.
polly
10 September 2022
Comment from uk.trustpilot.com
good look getting any replies from them if you have a issue as i have been waiting for 5 months for a call to reopen account, no matter how many times i speek to them on live chat they never return a call, like they say they will
Im Jami
10 September 2022
Comment from uk.trustpilot.com
@Betway_India @betway this is absolute fake and cheater company. I've deposited 1000 rupees in my account but they didn't add that amount to my wallet and there is no response no support nothing. #fraudbetway #betway #betwayindia
Sudip Kar
10 September 2022
Comment from uk.trustpilot.com
I made the withdrawal on July 23rd in the amount of 4,000,000/-but they suddenly blocked my account after giving all the documents. They told me that due to a business team decision, your account has been locked and will not be paid out. But still, I'm not losing hope. I had lodged a complaint to @manager.betway.com but they again said it's not possible. Then I lodged my complaint with the MGA team, and since then I've been looking into my request. They said they needed 10 working days to resolve this issue. I don't know what resolution they will provide me. I've already told the Betway team so many times that if I do not get this amount, then I'll be finished.
Consumer canuck
09 September 2022
Comment from uk.trustpilot.com
Joined for the bonus,,,did not happen,,,bs,,,no support...avoid.....never cashed out so I do not know if they are a total scam.
Paul Rogich
09 September 2022
Comment from uk.trustpilot.com
I have $1816.00 in a Betway account. I have been trying to withdraw it since July 29th. They asked for documents which I sent over 3.5 weeks ago and they confirmed it was approved. They will not send me my money, I’ve checked in with them daily via live chat and email. This has crippled my mental health as I need this money and this entire situation has caused me so much frustration, anxiety and stress. It’s is completely corrupt. My aunt works for a major news station and I am trying to build a piece for her with all other reviews like this so the public knows and more people aren’t scammed. PLEAE PAY ME MY MONEY!!!!
Moin Banani
08 September 2022
Comment from uk.trustpilot.com
They just repeated one thing, we have checked with team and you don't qualify.
sameer ragghav
08 September 2022
Comment from uk.trustpilot.com
Betway ko india mai blocked kr dena chayieye kyunki yh sirf paisa loot rahe.agar aap win kr jayoge to account looked kr denge.yh sabse gatiya side hai.aur jayada gatiya inka customer support jo kabhi kaam hi nahi krta mai 4 din se kosi kr raha hun but 150 waiting show always.mera account looked kr diya ab mujhe koi customer support nahi mil rahi.plz koi bhi iss per apna account mt banana warna rona padega...
Mr Martin Collins
07 September 2022
Comment from uk.trustpilot.com
Best odds still not sorted.Bet was placed at 2.13 on the 4th July for the 220 race at York. £100 stake on Lucky Man which was 9/2 when bet was put on. Horse won at 6/1
jJohannes BalBin
07 September 2022
Comment from uk.trustpilot.com
Everytime I ask my missing winning money they ask me the proof.and send the proof of my account/utility bills.and they still refused to look into it when the rep ask me to send the statement with a right address I wait for the bank to change it and already send it but still they refused to accept it.my goodness it's so stressful I will tell 8 of my buddies to avoid this betwaysite. $600 and already 2moths and I'm still begging to them.bulls.
Steph
07 September 2022
Comment from uk.trustpilot.com
I would give 0 stars if I could . Stay away people ! Terrible casino! I closed my account over a month ago, bad rtp. Anyways last week they took 550 dollars out of my bank account (5 separate charges) . How is this possible ? My account is not active . Messaged them had to send in a bunch of bank work… hmmm still haven’t got my money back that you theives takes.
Billy Stanbridge
07 September 2022
Comment from uk.trustpilot.com
Still waiting on a withdrawal from 6 days away can't contact anyway so rubbish this app do not recommend it to anyone
Arun Kumar BV
07 September 2022
Comment from uk.trustpilot.com
Please don’t use this Betway site. When u try to withdraw they will ask for verification of documents. I have send the documents more than 10 times. And mailed more than 25 emails but also they won’t verify and won’t allow for withdrawal. Customer support is worst amoung all don’t deposit into this site
raj singh
07 September 2022
Comment from uk.trustpilot.com
Hi I'm writing this cause I've contacted the police and lawyers regarding betway, I made two withdrawals one for 12000.00 dollars and one for 1014.27 dollars and they have not paid my funds its been four days now, as soon as I withdrew over 10000 dollars they locked my account I had withdrawn from them before with no problems. But now they just keep telling be the operations team is reviewing my withdrawal. This is by far the worst service I've ever seen, betway does not want to pay large amounts.
Odile Ela Rousselle
06 September 2022
Comment from uk.trustpilot.com
This is an update of my previous review. I had been informed that my account would be reviewed by today, Sept. 5, 2022 and it has not been reviewed. My account is still locked even after my submitting all the documents requested from Betway. My contacting the live chat was useless, they have no idea what is going on. I am still owed my $200.00 deposit that I did not get to play because they conveniently locked my account after I made the deposit on August 21, 2022.I don't recommend this website at all. They, for one, don't keep their word, secondly, their customer service is useless. Overall, they are not a trustworthy outfit and I now regret spending my time and money on their online casino.
Alexandru Serban
06 September 2022
Comment from uk.trustpilot.com
I made a withdrawal of £200 4 days ago to the account from which I deposited, and today I receive an email saying that they could not deposit my money, but I should go in and try again, but the balance is 0, unbelievable! I do not recommend!
Adam
06 September 2022
Comment from uk.trustpilot.com
Are you scam artists? Signed up for £30 free matched bet. Placed bet never received free bet. Got told yesterday they can only see a horse racing promotion, no betway I signed up and clicked on the £30 free matched bet. I’ve done my bit now please can you do your bit
Jack
05 September 2022
Comment from uk.trustpilot.com
Twice in a month I've taken up an offer emailed to me, stake a certain amount and receive a free £5 bet and twice I've not received the free bet. Raised this on live chat first time round, been told it's escalated etc and a month later shock horror not heard a peep or received my free bet. Then took up a similar offer this weekend and not received the bet again, bunch of crooks.
Js
05 September 2022
Comment from uk.trustpilot.com
Took £928 out of my bank account without my permission I self excluded for life a couple of years ago but somehow they allowed someone to make 17 transactions out of my bank account totalling £928 which says betway my bank has a block on gambling so I don’t know how they got around it. They keep saying they will ring me or that it takes some time I’m sure there can’t be that many complaints to deal with if the where a legitimate company.
Mr Martin Collins
05 September 2022
Comment from uk.trustpilot.com
Not received best odds on bet at York on 4th September. Lucky Man won at 6/1 was 9/2 when put bet on. Can’t get on live chat or make phone call. Not had many problems apart from this but this needs sorting
OCH Oldclassichint
04 September 2022
Comment from uk.trustpilot.com
Caca company/ platform etc. Absolute rubish as anything they got on is rigged. They'll give you a win to lure you, between 200 to 600, then you can play thousands. You'll not see any bonus games, hardly will pay like some bobs in tens of spins. Rigged. Hopefully they will get closed. As for the money you managed to milk out of me buy yourselves cream for internal hemorrhoids.
Adam
04 September 2022
Comment from uk.trustpilot.com
Hi betway. I’ve signed up for the promotion”First acca on us “. Placed a £28 treble with odds bigger than 2/1. The bet lost but I’ve not received my free bet. No way of contacting you, robot just goes around in circles


SUSHIL GEHLOT
20 September 2022
Comment from uk.trustpilot.com
It is totally a scam, please away from this site. I have deposited INR 1000 to Betway account dated on 8th Sep'2022 But till date not reflecting to my betway account, I have talked to more than 10 of betway executives and also sent E-mails to Support but they don't refund my money and also not replying on E-mails.
It is totally a scam, please away from this site. I have deposited INR 1000 to Betway account dated on 8th Sep’2022 But till date not reflecting to my betway account, I have talked to more than 10 of betway executives and also sent E-mails to Support but they don’t refund my money and also not replying on E-mails.