Betvictor PLAYER REVIEWS(3308)

Peter Heys
16 May 2020
Comment from uk.trustpilot.com

Jade Beechey
16 May 2020
Comment from uk.trustpilot.com
Emma was very helpful and very straight to the point. I have experienced nothing but positive helpful people at Betvictor! Thank you Emma

Rik Mayall =MESSIAH
16 May 2020
Comment from uk.trustpilot.com
I think the Bet Victor site is well laid out and really functional but there is no rewards for loyalty, no chance to earn free bets not even a few random spins thrown in. So many better value for money sites out there.

Simon
15 May 2020
Comment from uk.trustpilot.com
Well played £2 a spin on fishin frenzy after losing about £200 eventually got bonus feature got £4 return off 10 spins which is dissapointing to say the least then got the bonus feature again a few spins later thinking right must get a decent return here but oh no I got a big fat £0 off that (sure the fisherman must be in isolation ! ) now to say I was shocked is an understatement this is the reason you play this game to get the bonus feature to get a decent return but it seems it’s what to expect on these scammers don’t care what they say the games are not performing within the gaming rules just happy to take your money and give no chance of actually winning manipulate the figures and as for there bonus’s to customers absolutely pathetic compared to other sites all tied in to competition draws no actual free plays just hope I can help some people from joining this site do yourselves a favour and don’t join these thieves unless you want to donate all your money to them No doubt there will be another 4 good reviews appear to counter act this one mmmm strange

Charlotte Wilkinson
15 May 2020
Comment from uk.trustpilot.com
Great site.. customer service was excellent and verified my account in less than 12 hrs.. really impressed.. thanks BetVictor

Reece Taylor
15 May 2020
Comment from uk.trustpilot.com
Emma ! She was brilliant. Very very helpful. Patient and well mannered. Fantastic service!

Deborah Marcroft
15 May 2020
Comment from uk.trustpilot.com
Sorted my problem via online chat, Laxmi was first class, thank you

Ethan Buchanan
14 May 2020
Comment from uk.trustpilot.com
I was having trouble withdrawing money from betvictor and connected to the live chat with a woman called Emma she was very helpful and helped me withdraw my money almost instantly!

Mr Shaun New
13 May 2020
Comment from uk.trustpilot.com
I opened an account with BetVictor yesterday and deposited £200.I started betting on live darts which is played via webcam by professional dart players.I received an email from BetVictor around teatime today saying that my account was being closed I replied and asked why this was but they never gave me a reason saying only that I could no longer bet on sports events but I could still bet on their online casino.I looked at my account balance and there was £682 in the account so I was showing a profit of £482 after 2 days of my account being opened. As I was not given a reason why they chose to close my account I can only guess and I am guessing is that I was showing a profit. I find this incredible that a leading bookmaker firm can treat their clients in this way.If anyone is thinking of opening an account with BetVictor is to think again. Do you really want to bet with a company like this?If this is not the reason my account was closed I would like someone from BetVictor to give me a reason why you closed my account. Absolutely shocking behavior from BetVictor I would urge anyone not to use this company

Mick
12 May 2020
Comment from uk.trustpilot.com
Very good site.(when your winning I supposed) My grandson deposited £40 ended up winning £500 so withdrew it. Payments are processed instantly. It was in his bank the next day. I signed up after him and deposited £70 and won nothing. So I suppose it’s the luck of the draw of who wins.

Don
12 May 2020
Comment from uk.trustpilot.com
Received help from Samantha, very helpful.

Sandra Lopez
11 May 2020
Comment from uk.trustpilot.com
I have been using this site for a while now, never had a problem that wasn't solved by the great customer service they offer, especially Tina.

ahurad mehregan
11 May 2020
Comment from uk.trustpilot.com
dont dont , stay away . absolute scam i have cash money in my account they closed my account only because i rightfully opened a complaint and when they noticed they are wrong and they have to pay 4k . i keep contacting them and quite interesting its always VICKY HO CLAIMS THERE IS NOBODY ABOVE HER !! once she says you asked us to close your account !!!!! and when i say ok show me where and when i asked you to do so ? this time they say you spoke to us not in good manner !!! again i say ok show our chat that i used "not in good manner " language ? they just give me email , their own email and say if you have any complaint email us !!!!!! up to 20-30-100 they are good if you play with proper money stay miles away . they do everything to steal your money and they blame everyone talk about everything but not the main issue . just imagine these filthy people had power in this country . what wud they do to us!!

Simon
10 May 2020
Comment from uk.trustpilot.com
Well thought I’d give them one last chance played same game deposited £40 played £1.20 stake per spin got 1 return higher than my stake yes a whopping 60p higher (£1.80) played £40 and got £7.20 back that’s a huge 18% rtp The rtps are getting worse spent a lot of money on this site and the payouts are getting pityful Come to the conclusion that since covid lockdown they are losing a hell of a lot of revenue from the suspension of all sports betting and are using the slots games to subsidise there losses which is in ethical and begs the question regards randomness? Stay clear of these thieves

Derek
10 May 2020
Comment from uk.trustpilot.com
i spoke with helen, and she was extremely helpful professional and sorted my problem very quickly

Ionut
10 May 2020
Comment from uk.trustpilot.com
Never win take your money you never win in this one sorry i put 500 and they give me 70 so bad anyway i will delete this one its no good

mahmoud asgari
10 May 2020
Comment from uk.trustpilot.com

Debra
09 May 2020
Comment from uk.trustpilot.com
I had a problem withdrawing some winnings Khaddy and Emma were very helpful thanks again regards Debra Hill

Ed Smith
09 May 2020
Comment from uk.trustpilot.com
Spoke to Helen today and she helped change my mobile number easily.

Allan Duggan
09 May 2020
Comment from uk.trustpilot.com
Spoke with Emma today on live chat to enquire about racing bets and she was very helpful and answered my question straight away, excellent service.

Sam
08 May 2020
Comment from uk.trustpilot.com
So far spoke to Sue .. she was lovely 😊 very good and professional in what she said and done for me. All the best sue hope you see this msg. Now let’s get winning ...

Bobby
08 May 2020
Comment from uk.trustpilot.com
Some slots cant be random because when u get a bonus and close the game before u pick a bonus it automatically picks it for u explain that then

Will
08 May 2020
Comment from uk.trustpilot.com
Just had some trouble with my account but was lucky enough to have Emma on hand to help with my service. She was extremely polite and helpful and sorted my problem for me in no time at all! Absolute credit to the company and would not hesitate in asking for any help should I need it in the future! Thankyou

Ricky lee
07 May 2020
Comment from uk.trustpilot.com
Not a big fan of there bonus offer they just complicate you once you receive the bonus and they offer 50 free spins on starburst at a rate of 10per day so basically you will win nothing off the free spins unless your seriously lucky also it's tied to a wager ye 10 spins on starburst at 10p each is tied to a wager lol come on seriously sort your bonus offer out like a 100% match or something

Simon
07 May 2020
Comment from uk.trustpilot.com
After joining bet victor I got £70 bonus which was great but since that the bonuses on offer are rubbish compared to other sites they don’t reward people who spend a lot like me with real cash bonus or loyalty points that’s my first gripe When I first joined I won £2000 and withdrew it I then left it a few days payment made no problem but when I went back on to slots it basically robbed me of this money rtps way below % took it all back which is fair enough so continued playing since on my main two games fishin frenzy and eye of horus the returns were pityful (rtp97.12%)to say the least when I did get bonuses on these games got £0 back on numerous occasions i put it down to bad luck and that’s gambling but it just seems such a common theme now just lost £188 this morning playing at £1.20 a spin on only 7 occasions did I get a win above my initial stake worked out my rtp for my cash spent came out at 58%this excludes any returns but including rturns it’s 28% many other times it’s been below 40and even 20% every time I’ve asked to investigate the gameplay all I get is generic reply games tested meet rtp within rules etc My conclusion is these games are rigged somehow to suit your gameplay in any other industry it would classed as fraud of theft photo snapped my gameplay and shall be sending to gaming commision my advice is if you get a decent win take it and close your account otherwise they’ll rob you blind

Bobby
07 May 2020
Comment from uk.trustpilot.com
99.9% of my deposits lose and never gives bonus features I play £0.20 a spin and they don't like paying it makes me sick how they like to pay people who play high stakes if I owned the site I would pay people playing low stakes more often because it's cheaper I've never had this much trouble with a site and I've been gambling for 11 years now I wouldn't recommend anyone start this site up because u will get ripped of

Cf
06 May 2020
Comment from uk.trustpilot.com
Sue, Lyndsey and Maria are fab

Customer
06 May 2020
Comment from uk.trustpilot.com
I have half a resolution to the issue I raised well over 2 weeks ago, so thanks to Sue for finally getting to grips with and dealing with half the issue. Once fully resolved then happy to rate again at a higher level.

Domenico
06 May 2020
Comment from uk.trustpilot.com
Good clear guidance about rules and tools available to members.

Murray
06 May 2020
Comment from uk.trustpilot.com
good site casino and sport

Fridge
06 May 2020
Comment from uk.trustpilot.com
Great customer service and just an all round good site

Mr Danny Edge
06 May 2020
Comment from uk.trustpilot.com
Been trying to speak to someone who can sort my problem out, i won some money they asked me for i.d sent all the relevent documents and still cant withdraw my winnings, keep geting passed about from pillar to post, really frustrating.

Gary Jones
06 May 2020
Comment from uk.trustpilot.com
Thank you kieron for sorting my promo out so quickly and efficiently very good service

Sarah Davis
06 May 2020
Comment from uk.trustpilot.com
Great site and great games, i only started using it 3 days ago but love it. Great customer service and fast withdrawal into your account and vast selection of games. Anyone that says this is rubbish site would make me wonder if only saying as lost money. Great well done Bet Victor.

Kyle Watler
05 May 2020
Comment from uk.trustpilot.com
One of the best sites out ! And the Live Chat customer service is second to none. I spoke to Tina on live chat and she helped me out in no time, very patient and understanding. I recommend.

Denis Doiron
04 May 2020
Comment from uk.trustpilot.com
I have had nothing but good experiences with betvictor to be honest , your allowed to win. Customer service is always great. I have had a rep named Tina , multiple times and she's been so exceptional. Withdrawals for Canadians are usually an issue , not with betvictor, done in crisp and accurate fashion.lots of markets and sports. A-1 from me.

Ricky
04 May 2020
Comment from uk.trustpilot.com
Great selection of games from multiple providers, very fast withdrawal less than 24 hours via PayPal. Excellent customer service support. Definitely the casino for me. My only negative is have a favorite selection for games you love so it's quick and easy to find.

Jimmy Newts
04 May 2020
Comment from uk.trustpilot.com

Daniel Conkerton
04 May 2020
Comment from uk.trustpilot.com
Still the best casino online I've been extremely lucky playing on here and now they have instant withdrawals so no waiting to access your winnings! The site runs a dream never faced any technical issues at all, never had a single issue to-date, There live help is faultless some of the most friendliest and helpful customer support around! I always opt into the money back on losses but I've never had any because I've never been at a loss! I've had some big wins on here like I was playing £1 spins on a game and randomly won £1,244 (not even on a feature). Love this site. It would be nice to see a VIP scheme been introduced! :) Love this site and will continue to use them.

Customer
03 May 2020
Comment from uk.trustpilot.com
Complaint now 12 days old and still no sign of a resolution. Same standard email responses and still blaming 'third party' supplier of the game. It wasn't difficult to solve from a customer service perspective and would have cost them less than £11. Absolutely no idea why this didn't happen, or why they continue to fail to deal with it.

Ben Holroyde
03 May 2020
Comment from uk.trustpilot.com

Nitin Chakkera
03 May 2020
Comment from uk.trustpilot.com
Spoke to customer service and her name was Tina. and she was super helpful. fully satisfied. Thank you for such fantastic service :)

Jay
02 May 2020
Comment from uk.trustpilot.com
Spoke to Emma from customer services. Super helpful.

Liam
01 May 2020
Comment from uk.trustpilot.com
Second review on these thieves. I have played casino websites for over ten years and not witnessed anything like bet victor. The slots I have spent over £3k in the last 2 months and not a single and I mean a single win. Please avoid there are plenty more sites out there which you will enjoy your money with than these complete thieves.

Customer
01 May 2020
Comment from uk.trustpilot.com
Raised an issue 10 days ago.... despite several emails I just get standard template responses telling me it is an issue with a third party supplier of the game in question. No attempt to deal with me as the customer or indeed offer me any resolution whatsoever. They just keep trying to fob me off with the "still investigating" line hoping I will just forget about it. I won't and nor will I be using my account (with a healthy balance) until they deal with it.

Claire Marie Davies
01 May 2020
Comment from uk.trustpilot.com
Megan handled my query and was very helpful and sufficient. Really happy with the service I received from her tonight :)

Steven Bradley
29 April 2020
Comment from uk.trustpilot.com
"Bet £10 get a £10 free bet" so I did and got nothing! Been a customer over 10 years but no more. And don't patronize me by saying get in touch by live chat or email, because they're both useless. Betfred, Hills and Ladbrokes are much better sites and you will never get another penny of my money. My thousands of followers on betting forums are also receiving this email.

KENNETH LOCKE
29 April 2020
Comment from uk.trustpilot.com
sorted problem effectively and efficiently

Jacob Moore
29 April 2020
Comment from uk.trustpilot.com
100% the best site for gambling. Really good table games as well as slots, customer service is also top notch. Don’t listen to all the reviews putting this site down most of them are fake or sore losers who can’t handle a loss. I’ve had no problems with withdrawals or deposits. Blackjack is awesome on this site probably the best Blackjack on the internet. 10/10 experience so far from BetVictor! ⭐️⭐️⭐️⭐️⭐️
Ryan Connolly
16 May 2020
Comment from uk.trustpilot.com
Helen was a great help today and once again proves why betvictor is my favourite betting site and that’s why I recommend all my follows to use betvictor cherrs
Helen was a great help today and once again proves why betvictor is my favourite betting site and that’s why I recommend all my follows to use betvictor cherrs