Betfair Review

I have a great time in what I’m doing I’m in control an if nyit they make sure I am quick bank transfers as well great company

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Brilliant customer service assistant spent time on chat to resolve my issue and carried on till it was sorted out very friendly very professional as always I have been a regular player of this casino for years now always been one of my favourite well done to you all at betfair

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If you’re thinking about using this site don’t. They reduce your bet drastically if a selection is void or there’s a deduction. And then your cash out is ridiculously low. Go to skybet at least there if your bet is reduced you can cash out what you actually placed on the bet and get your money back.

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Fishing frenzy…1k in, went on feature once for £120Definitely some payout percentage scam going on, need to be reported.

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Great app and fair betting, I had one issue with a bet that the team are happy to resolve for me, never disputed a bet before, as betting is betting. I had a technical issue with the app that had cashed out a bet during me watching the horse race. Was disappointed to find this out after the second race while watching after to find out it has cash out after the first race on a treble I had placed. Which I didn’t cash out. But the Betfair team have agreed to raise a concern about this and hopefully take this into consideration and re and stake me on the bet. Other than this it’s a great app casino and the betting is easy to place. Fair minded betting company

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Betfair all games are really good& also 100%Winnings within seconds Funds in ur account it’s fast & Trust worthy site Honestly I had a verbal experience with Mega Casino it just took all my Money & paid nothing ….I am better off with Betfair also customer Service is a very Clear & Quick Service

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Speedy customer service response by Betfair to reset my password & confirm my username which i needed to do because its been a while since i last logged in.All sorted satisfactorily, it took about 25 minutes because they needed to ensure that i was genuinely the owner of the account which ensured a secure result for us all..

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Guys a big shout for the Betfair from my side and a big thank you I never used a betting site before who provided that much bonuses Seriously and it’s just coming handy as well This team always suprise you!Thank you Fair play again Betfair

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No documentation is needed at the start to sign up, deposit money and then gamble. However, when you want to withdraw the money then your account is suspended and you need to show your driving licence, the card you used and copy of your bills. Its very unprofessional and poor way to do business targeting people to gamble further as its hard to withdraw. Havnt had this issue with any other sites except this one.

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Only my second ever foray within Betfair. I have 2 winners and they have taken my £1523 money for bets i have lost. But will not pay out my winnings, Two lay bets. I have been communicating via live chat (Virtual Assistant) as there seems to be no other way to communicate – no numbers etc. Why are the regulatory authorities onto this Company!? Perhaps they are as incompetent , dare I say corrupt as what this lot seem to be.

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BE AWARE ! This company is run by criminals.Once you deposit you won’t see your money again !!!No matter you win or loose you won’t see your money again!!! They allowed me to open an account deposit without Id,once I lost one bet, they suspended my account without asking for more private information. Then I provided all documents requested, like ID, driving license, proof of address, proof of incomes but it did not help, they closed my account.So no account and no deposited money. How on Earth such a scam could be legally operated in the UK.

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Anthony the safer gambling agent was kind, courteous and generous with his time today, thank you to him and his team for all their hard work, really appreciated.

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Helped an issue with my account, was very polite and quickly resolved the matter.

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Take your money for over a decade then close your account even though you have a positive balance. Unable to contact them, disgusting behaviour from the few humans about.

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Their help desk is always active and the staff very good. I did have one incident where I laid bets at 1.01 to withdraw some of my winnings but nothing happened. They weren’t matched as lays but they changed them to win bets and I lost my money which confused me completely so I gave up. To be honest I have no clue on how that happens but apart from that I am very happy with their service

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STAY AWAY FROM SCAMMER. LIVE CASINO TOOK ALL my money no return. Slots are dead. Betting experience is worst. I bet on football match. My team was winning and goal was 2-3, I cased out money to get some profit as I had too much loss with Betfair. Cashout was successful but I got only bet amount not profit. IN bet history its not showing bet/ settled bet so my bet history they deleted. I contacted customer service but the guy was not listening and just sending me pre written standard messages in reply. This is very poor company as most of the gambling sites gives win but this BETFARE is scam and cheater. DONT PALY or BET. Try other trusted sites. I JUST logged in betfair, they suspended my account and there was some money they dont allow to withdraw. So that money also gone. Looters site. STAY AWAY SCAMMERS. Finally I closed my account all money gone. STAY AWAY.. STAY AWAY.. STAY AWAY..

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Fantastic service by Naveed. Love the site. Simple to use and customer service is great.

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Happy to accept my deposit, as soon as I go to withdraw they suspend my account….Live chat first person is very rude and cuts the call…. Second “advisor” tells me to re upload my lifes history to access winnings that are my own and then tells me could take 48-72 hours to review… By then my new player bonus is almost run out.Very hard to navigate site, out of date graphics… Avoid this betting site!

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Signed up got 50 free spins won 50p 😂 played 10 pounds was supposed to get another 50 free spins , didn’t work suspended my account asked for TONS private documents, sent over , got an email saying was OK to continue account documents verified … bonas extra 50 free spins wouldn’t work put another 10 in played eligible games 50 free spins still didn’t work … spoke on Chat they said it’s because of me depositing with a bank card and had to do it another way and play another 10 and then asked me for my private bank statements after already seeing bank card and passport and drivers licence!!!!!!! Asking for absolutely crazy amounts of private id after already confirming ! Just so they don’t have to give 50 free spins !!!! Played 20 quid played 50 free spins didn’t win a penny ! Didn’t get the additional 50 free spins and asked for more ID and bank statements ! NO THANKS WONT EVER PUT ANOTHER PENNY IN ! jokers scammers AVOID !

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Absolutely terrible.NO contact number- absolutely NONENO email (not ONE email address)Only a message box that can literally (incredible as it may seem) take an hour and a half before you actually connect to an agent who knows nothing and just raises a ticket which is never answered.Stay well away from them as I have been trying to gain access to my legitimate funds for a month and still have runaround.Have 4 unanswered tickets with some folk telling me it takes MONTHS to reply.When you start winning you will find you cannot withdraw your funds. Even small amounts!

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They’re very difficult to deal with under customer service is terrible.Casino doesn’t really have winners.

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Fab service with an issue I had. Kept me informed all the way and sorted out the issue.

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Harika a great customer service help much appreciated thanks agen

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I had difficulty placing a free £5 bet that I had been rewarded. I went through the “help” process but unfortunately the virtual assistant thought it knew what I wanted, but it didn’t. Round and round we went, always arriving at the wrong answer. The virtual assistant didn’t seem to get upset. It seemed to be in a fine mood; jolly, happy, always ready to take me around again. So I steered it towards putting me in front of a human agent and that was where Ganesh arrived on the scene.”Do this, do that, try this but send me a screenshot before you place your bet. Yes, that will work. Place your bet.” Voila! Success!! Ganesh was Betfair’s star of the month. Really helpful, polite and very professional. Well done Ganesh. Will I tell my friends? 10 out of 10 I will. I don’t care if the free bet wins; I won.PS. I dropped from 5 stars because I was virtually driven insane by the virtual assistant.

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Your adverts are the most obnoxious short form videos in the history of planet earth. Please stop doing business and give up on your dreams.

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Having placed a bet on the FACup Semi-Final after a saw their advertisement about pay out after 90 minutes on Sky and heard it on Talk Sport I was amazed when BetFair did not settle the bet as per their advert, as I saw something was wrong I cashed out my bet, which I had to confirm but after confirming was advised something had gone wrong. Amazing that BetFair welched on both bets. Shame on you Betfair. BetFair claimed that the advert was never shown and that the CashOut was closed two minutes before I confirmed. Absolute rubbish.

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Long wait, but constantly kept notified. Polite staff.Chelsea passed me to Sandeep in customer services and my problem was then quickly resolved. I had made a simple mistake and needed a refund. My plight was understood and my stress was totally lifted by a happy resolution. Thanks Samdeep.

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I’m very disappointed with betfair.com, I have been a member for nearly 20 yearsMy Account is a winning account but nothing fantastic, all of a sudden I have had to verify my account My Account was blocked after a new deposit so I have to upload documents on live chatI have done what’s required but still haven’t been allowed to log in my account, I shall contact my bank in the morning to get my recent deposit backWhat has gone wrong with these big companies

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Banned on business grounds for absolutely no reason. I asked for explanation, I provided all the requested documents, nothing I can do more. They closed my account without explanation, It’s pathetic and cowardly of them.

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Agent called Karl was absolutely brilliant and understanding, he sorted my problem out within minutes, thankyou Karl

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Terrible customer service. Like as poor as it gets. I work in a helpdesk and I’d be disciplined for some of the tricks their team do. Transferring to closed depts, not replying until 2 mins before end of shift, closing chats while you are still talking and refusing to put you through to managers. Shame, I joined in the 90s when it was new and its a great concept, but seems to have just become a milking machine. Friend of mine wanted to back, then lay England for Euros. They took the back bet, then suspended their account, meaning she was left with a 5 k liability that she couldn’t exit. All in the name of ‘Safer Gambling ‘. Actually guaranteeing a potential epic loss…to make her ‘safer’. Shocking, with zero flexibility despite the situation being explained to them over literal hours on their terrible chat service. Totally lost their way. Be very careful with these guys

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They don’t even deserve a star! If there was 0 I would’ve given them -100. Rude customer service, playing with words and a bet settled as a win they make it a loss and closed me on chat without reason.

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Casino give win one time after only lost…I play 1 year pint ball Daily rewards and never win more like 5 spin….

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I had a problem with verification of my account but the customer service tried their best too when they saw that I made best efforts to provide anything they needed. Then finally my documents were accepted as a correct proof. I do trust this company. What I heard they have a long history of reliability.

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Had a problem with a promotional Win and was helped and Situation resolved withb5 minutes. Fast and Efficient.Thanks to the Team at Betfair

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Avoid this company, they will not pay your winnings, lie multiple times about the transaction codes and even communicate wrong ones. They will keep asking more and more documents and then they’ll block your account. My lawyer will have a lot of fun soon with them.

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Such a ridiculous company.Never ever put your in betfair online accounts if you loose you loose ,if you win they will keep all the money.All customer service agents and security is trained to notch peoples money.They should be banned in uk.

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Nice to see Betfair honour a promotion, great chat in fairness, took a little while but appreciate the honesty.

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Poker site is total corrupt …totally…this evening I closed my account….avoid this site like the plague especially Irish punters…we are being milked….an honest objective opinion…close Ur account…they’re crooks

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My issue was resolved very quickly! Thanks a lot for all support team and specially to Naveen!

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Had some trouble with logging in it but the customer care sorted it out in no time. Really appreciated.

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Issue with market options not displaying which were the previous day. 10 minutes on the chat I was assisted promptly and had my problem resolved by a betfair agent who sent me a link that had the missing markets and I was able to place my bet

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Very poor customer service and very little return on money deposited. Would not recommend

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The Agent was the best I have ever been in contact with.Patient and willing to help me through through verification process thanks Shaik.

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Awful customer service. Can’t get to talk to anybody. It’s an absolute joke

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I am absolutely disgusted, closest thing to a SCAM company there is whilst skirting the line of legality. Played with a huge variety of online casinos in the past and NEVER once had trouble withdrawing. Usual KYC checks, document submissions etc.Made an account with Betfair, didn’t use any bonuses. The first time I have EVER played with them.I made a couple of deposits and sent over my documents. After playing for a few hours, I won some money and decided to withdraw. They quickly tell me that they need additional documents- sure. As of writing this review, I have submitted the following;Dated bank statements.Residency document.Passport.A photo of me holding my passport. A photo of the back of my physical bank card used to deposit. And it’s STILL not good enough for them and they are refusing to verify my account. WHAT???????????I’ve opened banks, credit cards and loans easier than I have done then withdrawing a few hundred quid from Betfair. I’ve emailed basically Betfair email I can find. I raise it with live chat, who close the chat down every time it has been opened. I’ll update this if I do hear back from them, which I don’t expect. Conclusion: Do NOT give your money to this company. They will find ANY way to not verify you.

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After reading reviews it looks like I’m not alone here. Win a little on free spins when signing up and it’s made impossible to withdraw the funds. Still waiting on someone getting back to me!!!

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They shut my account for imaginary reasons and weren’t going to refund me or transfer my paltry amount to a new account they were offering so only cooperated when I threatened going to consumer rights

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Manjusha is a very efficient agent. They solved my issue very promptly, when I had an issue withdrawing funds. Thanks

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Adam is an absolute credit to your company. Betfair should be very grateful to have such good employee’s.

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