Betfair Review

Have used Betfair since it very first started – and let's be fair when it first began it was really good and a breath of fresh air for punters, Mark Davies was the front man and he knew how to treat people. Sadly over the years I have watched the whole service just get worse and worse, to the point now that I will be calling it a day. The "special offers" that come through are either misleading or downright false, bonus features or prizes that you can achieve…..well unless you spend a fortune you can't. The live video horse racing recently has just turned into me looking at a blank screen nine times out of ten. Some markets are not updated speedily, the phrase "user beware" has never been more true than when using this site.Yes you will get good odds on horse racing, and if that is what you want and only that then you'll be happy.
At the moment as I am typing this the site has lost all horse details for the current race at Gowran Park & the upcoming one at Beverley…sums it up really, just poor.

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Re promotions I wrote to the ceo and got a call back from there management team .
I do find there promotions misleading and I had to photograph my phone to show the chat help my promotion text .
I wasted so much time for 1.50 but the management caller did apologise and thought the chat may have been handled differently .
They didn’t offer me a free bet though and I don’t think they want the small gambler as myself

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misleading promotions should be removed

On the home page it says click here got your daily 5 free spins

To get these free spins it costs £10. Essentially they’re not free spins then and should be outlawed promotions.

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Iv been useing betfair for 4 seasons and I bet on the same bet every Saturday only when football season starts. So when I went on the sight the other night I was In shock to see I had been band, on speaking to someone it appeared I had used paddy power and that is why, the thing is iv never used paddy power in my life, apparently betfair and paddy power are sister companies so what difference this makes I dont know but as iv said iv never used paddy power, so what I had to do was send pictures of all my I'd which I did and this guy said they would contact me in the next 24 hours and that was 4 days ago. I'd never one on my bets in the 4 years but stuck with them thinking one day they will come in may b I was due to win and they bailed out, that's what I'd like to think.

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I wrote a review a month ago after losing on slots every single day for about 30 consecutive sessions. Honestly, the regulated reels they speak of are completely bogus. My first night years ago I won, and since, I've never had a winning night with 20 mins of game play.

For comparison, I opened a DraftKings account. 3 of my first 5 nights playing slots turned a profit over $40. Even better, their bonus reels actually hit. I kid you not, on 4 separate occasions on FanDuel/Betfair I waited 15 mins to hit a bonus reel for it to pay out between $1 and $2.50. Their payouts are a complete joke.

I had deleted their app, then gave one more chance after receiving an email that they did 15 hours of maintence to their site. It still takes me 10 minutes to log in and get verified in NJ, turning on and off wifi numerous times before it finally verifies me, another issue I never have on other apps.

There site went down for 30 minutes during the UFC event Sat night causing me to miss a winning bet. This is routine during football season and popular games as well.

Bottom line, there is absolutely NOTHING positive about using betunfair casino. Their slots pay out nothing and their app is complete garbage. They are literally robbing people of money to pay minimal fees in getting a working app. Their customer service is just as awful.

I truly cannot speak any more negatively about my experiences with them. Once a huge fan, their app, payouts, and service have become a joke. DraftKings, PointsBet, Bet MGM, Borgata, and numerous other apps I've had legitimate fair game play and no service issues. Only betfair is a constant headache. Avoid at all costs, unless you like being aggravated and donating your money.

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Great odds on betfair but the live vidoes of horse racing is beyond bad, it worked when betfair first started but now it's terrible and normally i just get a blank screen. It ;s now just a point for the on course bookmakers to lay off bet's. If your looking for big odds horses then this site can't be beaten. Shame it has gone donwhill since corporate took over….

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I did an in play bet in a game today. The game finished about 4.20. The bet won. At 5.40, it still hadn't been settled. I contacted their livechat to ask what was happening,. They told me their agents were 'on it' and it would be settled 'in some time'. Contacted them again at 6.45 as it still hadn't been settled. They said it would be settled 'soon'. Its 8.45 now and my account is still saying 'awaiting result'. So why lay an in play game that you can't get the result of? I got the result over 4 hours ago lol. How hard are you trying to get the result? You know, it was a winning bet £5 @ 14/5. Total return £19. I don't even want it anymore. Keep the £14 winnings and the £5 stake Betfair. It's not worth the annoyance. Not gonna spend the rest of my life being told it'll be settled 'soon'. You treat your customers with contempt. No enjoyment betting with you. I'm closing the account. U can keep the £19. Cheers.
8 hours after the match finished. And they're still 'awaiting result' of a game they were laying live in play that every man and his dog knows the result of. How profesional is that? 😂

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Won alot of money, closed account for no reason, told me the australian government were getting my money!. AVOID

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Betfair used to be a good company. If there was a problem, you phoned and spoke to a human, who sorted it out. Since the take over by Paddy Power they have fallen off a cliff. Their customer service is close to non-existent. Use them at your own risk.

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This companies customer service is absolutely DISGRACEFUL. Never EVER been dealt with in such a poor manner. I have 2 complaints which i am now gonna take to IBAS. I have sent photo and video evidence in for both issues. The 1st is now 5 weeks old an £996 Arcade win last night!!

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Seem decent. Can only speak as I have experienced games seem a lot fairer compared to other sites sports odds decent nice layout easy to use. Firm seem very genuine on responsible gambling. Will constantly check comfortable with betting levels. Seem one of the better gambling companies

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Can’t give 0 stars….

my balance transferred back to my bank account as my account was closed after I won some money.
I have tried every day for 2 weeks to speak to someone, the lack of transparency is frightening – they won’t allow me to speak with anyone other than a chat bot person who always says “your query is being dealt with and there are no updates”. I can’t get an update on when my money will be transferred, I can’t speak with a manager, I can’t access my account, I can’t get a date that the payments team will look at my request (this keeps changing on a daily basis)

I have been compliant and submitted all the documents they have requested yet they still havnt helped me.

Im 13 days in and I havnt been able to speak to anyone about this issue properly.

I have got all of the chat history saved and every account transaction saved as a screenshot and I am happy to publish these to show how neglectful you people are and how you are clearing avoiding my questions and paying out my funds.

Next step will be litigation.

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Betfair are evil racist supporting b@stards. They have a forum and under the chit chat section it has been filled with bigoted racists for absolute years. Do not give your hard earned to these evil pigs.

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They are money thieving scum ! Avoid them at all cost . Offer me £20 free bet if bet I lost I should get my £20 back but they didn’t pay anything back . Now saying I used PayPal to top up my account not the bank card and nothing we can do . There are lots of good company out there but avoid betfair .

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0 stars. Hardly ever win anything. Total scam just to take your money.

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Worst casino I have ever played, watch out guys they will try and do you up in anyway they can.
My story starts with me playing on the game called stallion which it’s exclusive to betfair, I get bonus award 12 free spins, during the free spins I get additional 4×3 spins,then al the sudden I get disconnected, I go back on the game and bonus gone just like that, I get in touch with customer service and they claim the can’t see any bonus been awarded to me but they you have to wait for 24h and go back on the game and it should be fine, after 24h nothing,I contacted them again asking to speak to the manager or someone in charge which they refused to do on number of the occasion with this matter, I had no other option but to close the account with them.
BETFAIR are day light robbers.

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— Avoid the Betfair Exchange it is rigged —

I have been using Betfair Exchange for over 5 years now. And when there is a dispute or a discrepancy with the event they always settle the bet so they don't have to pay out. This has happened multiple times. They even contradict themselves. Event already played and you lost money? The bet stands. Event already played you won money? Bet is voided. Absolute disgusting. The Gaming Authorities really should look in to this. This can't be legal.

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Suspended my account when I tried to withdraw my winnings

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An excellent office I often play there, there have never been problems with the withdrawal of winnings!

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Betfair is a complete scam every time they give you money as a bonus the games immediately take it back. I’ve also placed bets and won hands in blackjack. And not only did I not get my winnings but they kept my bet. When I complained to customer service and the dealer they did nothing for me. Stay away from this site

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I've been on this site for over 4 years now and deposited 5k and won 1k back this site is a so sh.. I've played on nearly every game and the most I've won is 200 in a bonus they normally pay between £0-£40 most times. I had 2 megaway bonus and 1 paid 3.12 or other paid 9.67 keep away from this site

There's alot better betting sites than this one

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Avoid. I usually played on sports book. If you do not turn on the feature to accept the odds change its almost impossible to place a bet while a game is on.
When you have that feature on happens that your bet will always, or over 90% of the cases, change in the site favor. The most incredible is that the odd change in their favor even if the point is not done by the player losing (which i normally bet on). The bet would have to change in your favor and is not what they do.
This is is programmed to still people.

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Total scammers. Went through over £200 on Gonzo's Quest at £1 and £2 spins with the biggest single win being £25 but it took me over £200 to eventually hit the 10 free spins bonus round which i won £12 !!!! thats a joke. So one sided was the game play my money got eaten up rapidly with the odd £2 or £3 win here and there and one £25 win. On any other site i play this game on i would have hit at least two or three bonus rounds after wagering £240 and my game play would have lasted much longer due to regular wins along the way . The RTP is in no way represented on Betfairs slots.

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Betfair exchange is one of the best sites for gambling on horses golf and football but after their merger with Paddy Power their Betfair Sportsbook site is the absolute pits

Betfair Sportsbook is the WORST bookie site by a country mile.Their rules are so ambiguous and pay outs on controversial events ALWAYS favour the site.Rules which are taken as "the norm" in serious gambling are ignored and never ever (not once!!) do they take one for the team so to speak like Bet365 Skybet Ladbrokes etc can ….I genuinely think the fixed odds side of the business (Sportsbook as opposed to the original Betfair Exchange) is so awful on purpose to drive business to the Paddy Power fixed odds site or the Exchange site

This might sound like sour grapes from a losing punter but genuinely I hold my own and the losses I have I take on the chin …that's gambling

So I will end with a concrete example of why the site is so bad …the customer support!! Calling is "support" should be an offence against Advertising Standards!! First off it's difficult to access second they offer zero knowledge of their own rules and even when you quote their rules to them off their own page they just ignore them.The first contact know (or pretend to know) nothing about gambling in general and then the query is passed on to the mythical "traders" …who you aren't allowed to query or talk to and who ALWAYS have some obscure rule to negate the payout that doesn't exist on their rules page.To top it off it's all done slowly to the point of encouraging you to give up (sometimes you are only doing it for the principle and the sum of money is small enough to shrug it off) but most galling is the sneering tone and "get stuffed you whiner" attitude of the whole support staff …I genuinely think they are sat there laughing and talking to their "teammates" how they have just screwed someone else over and how much their cut will be because of it

I've queried a bet on Bet365 many times and sometimes been 99% sure I was right but after talking to their support and getting a calm rationalised considerate reply or.set of replies I've realised my mistake and accepted I was wrong …sometimes even though I was wrong they've seen the ambiguity of the situation and paid me as a sign of "good will"

Betfair Sportsbook? EVERY time I've had a query it's been a no,stop whining you horrible punter and no I don't have to show you the rule why you are wrong so get lost!! ..type of experience

Last time now anyway …as no way will I ever bet with them again

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Customer service is very substandard. Got banned because I was asked if I could afford to play the site. Only had a £50 per week limit? Really confusing to be honest lol! Can understand why bet365 are doing better

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Betscam stole money from me..Stated that we have provided you with refund which is a lie and I can see my account online and scammers never credited funds back. Idioxs told me to go to the bank and try to resolve it there. Thieves

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Shocking company worst promotions worst customer service just avoid

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I left Betfair ages ago, but today a friend of mine has learned the hard way why.
On the Macabi Netanya v Hapeol Beer Shiva match he placed a £200 back trade on under 5.5 goals after the second goal had been scored at 29 minutes. His offset lay trade was two points and nearly £130 had been matched when Betfair suspended the market at 31 minutes. The market was not restored till after 50 minutes (meaning 35+ minutes including stoppage and half time)! A goal had been scored at 41 minutes, so my friend would have fully traded out by then. Further goals at 56, 77and 83 minutes meant my friend lost over £70 because of Betfairs incompetence. So anybody wanting to try Betfair, DON'T, there are plenty of other providers to try.

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Its not a casino. Its a video game. There is not one thing remotely the same to a casino. I purposely played 100 dollars on a slot. I, for the record, played an entire 100 dollars. And did not win 1 dime. Even at a casino you would have at least won a dollar. If you enjoy getting ripped off. I suggest you just find someone to give your money to and let them kick you in the nuts. Because that is exactly what this company is doing.

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Scammers. Put a bet on tennis match..Won and guess what Betfair scam.com cancelled my bet. Please shut those scamming cheats and close company for good.

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Signed up on Sunday afternoon. Didn’t take a bonus (couldn’t see one). Just deposited £40. Account was automatically verified by there KYC procedure so I didn’t need to send any documents.
Ended up winning £800 after spending about £20 on millionaire megaways slot. Withdrew £700 of it played the rest out but didn’t win much more so withdraw.
That evening I reversed the withdrawal as wanted to play some more. Spent about £100 of that and ended up winning another £377 on millionaire megaways again. So withdrew £900 in total.
Payments are processed after 24hours.
So Monday night my payment was processed just now have to wait for it to hit my bank.
They have good amount of games to choose from too.
No problems for me.
Thank you

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BetFair is by far the single worst online casino for slots I have ever used. You will never win. Ever.

Every other app I use, I lose more than I win on slots, but there are winning nights mixed in. It is never fun on betfair because the money is gone in minutes. Wins are small percentages of your bet given back. "Bigger" wins are gone several spins later.

I have played over 30 nights during this lockdown, and not one night have any of the games turned a profit. Only one spin in total hit anything substantial ($30?) But was gone minutes later.

The worst is slingo deal or no deal. The higher amounts are rigged to come off the board early. I recently played 5 games in a row where the top dollar amount came off the board on spin #1 LOL. Losing is one thing but they ever even make the games fun. Rarely do you get a night where you can actually play for more than 20 minutes even doing the minimum spins because they take it so fast.

I am not exaggerating when I say their slots lose EVERY SINGLE TIME. it is a donation if you are not playing the live dealer games or using FanDuel to bet sports. Joke of an excuse for an online casino but hey, gotta pay for those commercials!!

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SCAMMERS. Look at the reviews people. Do not use BETunFAIR. Just stay away or prepare for a nightmare. Plenty of decent sights out there, skybet, Ladbrokes, William Hill, Coral. All great. Just stay away from Betfair at all costs

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So I tried to make a deposit on my debit card and my bank refused it. So these crooks set up a prepaid card to a sister site in fan duel. Well it's hard to spend money at a web site that you wager on sports when no sports are being played. So they took a hundred from me and I couldn't play the games at the site they took the money on

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Stay away avoid 1000s of spins RTP 12% at best….
QUOTE `OUR RTP IS BASED ON MILLIONS OF SPINS '.. Disgusting… Just avoid.. Check the other FEEDBACK

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Betfair is one of my favourite casino websites. If you are interested on sport betting, live casino, Bingo or other offers, on betfair you can find it. The registration is easy and the verification process goes very quick.
Betfair offers a lot of interesting promotions and bonuses. They also have a poker software, you can download it on the website.
You can choose a lot of different deposit methods. Withdraws not takes longer then 24 h. When you play in the casino you get comp points, you can find them when you open a playtech game then click von cashier. This comp points you can exchange to money. Playing in Betfair casinos always makes me very fun. The customer support is always friendly and do their best to help you if you have any problems or questions. For reffering a friend they offer very attractive bonuses. The Design of the website is very nice and not complicated. They have a very big collection of casino games, all your favourite games you can find here. On my birthday the customer support credited 2 free bets to my account. I cant say anything bad about betfair my experience here was very good.They also offer some loyality bonuses like for the sportbook if you bet 15 euro in a week you get a 5 euro free bet. On the german website you can from time to time a Free spin for the "jackpot bet". Another promotion on sportbook what i like is safe the winnings. You start with a pot of 1000 euro. Every day you get 1 free game, you can choose a question about sport. Then you need to choose the answer like win team a ? you can bet the complete pot of 1000 euro to say yes they win or you say, im not sure i say 50:50 then you have safe after this question the half of your pot left. after 10 questions all what left of your 1000 euro pot will be credited to your account. If you good in things about sport this promotion will be very interesting for you. I can advise all of you to try out Betfair casino i give 5 stars.

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Deposited then waited to be authorised took so long missed my bonus

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I only really use the exchange as other parts of Betfair group are heavily weighted against the customer. Even here I have been very disappointed with their conduct recently though. Several times I have had winning trades just to find that Betfair cancel them after the match settles. It really is out of order, they just make up the rules as they go along. To add insult to injury I also made a single error and even though on a bookmaker this would be considered a PALPABLE error Betfair CUSTOMER SERVICE DID ABSOLUTELY NOTHING to help me an so I've forwarded this to IBAS to investigate as I definitely feel it was unfair and against their own T+C's not to VOID the bet in question. Put your money to good use,, don't waste it using Betfair services. Avoid at all cost.

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Bunch of horrid, greedy white tw@ts just like the muslims. Best to avoid.

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The Exchange is by far the best betting site out there. Good customer service, thanks guys!

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I wish I had read the reviews before throwing my money away, worst slots I've ever played, over 300 down If you do actually get a bonus feature don't expect to get a decent win, most I got on 1 pound spins was 40 and you can actually see the reels going wonky, disgusting site there basically just cheats and thieves…

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Literally spent so much money on their arcade site and nothing to show for it. It takes your money so fast that you don't even enjoy the games. Forty pounds deposited and the money all gone in the space of 15 minutes.

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It is not your site if you play high stakes.
My account got limited after 3 day, and now the highest stake I can bet with is just 40 EUR. I won 400 EUR and that's what happend.
Their customer service is very bad. The only positive thing for me is just the withdrawal was fast. That's it. Avoid this betting site.

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if I could give it 0 stars I would absolutely useless never have I been on a site so incompetent n unprofessional, I have signed up deposited played on my account got suspended due to verifying which is ok,sent documents to verify account after 3 days was checking the chat they had no time scale i was on chat numerous amounts of time they said nothing,23 days later to say the least is stupidly ridiculous 23 days to say your documents are no good even thou there was constant contact and to send again is a joke, said they had sent an email telling me what I sent was no good, there was no email from them at all so that was a lie,I actually asked for my money that I deposited off my account back as I was sick of the wait and not happy with the service they wouldn't let me withdraw my own money!!!My account didn't get verified and currently still waiting after sending the same documents prob another month of waiting the timescale is not ok at all and the help chat don't even get me started what help chat?? they full of bs I would not recommend this website however betfred I have been with for years and are very good never no problems!

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Avoid betfair at all costs!! They will not help u in the slightest if u have an issue, lose connection during a game then say goodbye to your money! Contact support and u get a robot asking u about promotions and how much money they can take from you… total waste of time and money If u download any betfair apps!

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Absolutely shocking company. If you want to call them, forget it, no telephone number, they suggest you tweet or FB them, and when you do, you don't get a reply.

I signed up, entered the promo code for 50 free spins, deposited money twice, no free spins at all.

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played the sword and grail slot, 100gbp on, 40p spins, hit the feature twice in 250 spins, neither paid more than a fiver, worst casino site out there.

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Horrible company, the worst customer service I've ever dealt with. Placed a bet and logged off. That night someone has hacked my account and cashed out the bet and placed it against my original bet. When I realised what's gone on I contacted betfair who said they will run security checks which took the whole of 2 minutes. To which they replied no unauthorised access can be seen on the account and they won't be returning any of my money, even though when I checked the devices what have been on my account its showing 3 or 4 different ips from different places. One of them logged in the day I placed the bet, one that night and another the day my bet was won. Surely they have the technology to see these other ips and to see a different device cashed out the bet in a totally different location to I am

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Closing my account. They never done anything wrong as such but there are much better sites out there even in terms of UX. Odds are not even decent on sports. Hardly ever get a bonus. There is nothing personal about their service either. So what's the point in playing there? None.

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