Quinnbet PLAYER REVIEWS(1297)
John Doa
18 June 2021
Comment from uk.trustpilot.com
Contacted customer service and was dealt with in 2 minutes... Thank you
Donnacha Foley
17 June 2021
Comment from uk.trustpilot.com
Their customer service is excellent. I'm only with Quinnbet a few days but so far I'm very happy with their service. All I need now is a few winners. And very polite also.
Raymond Hegarty
15 June 2021
Comment from uk.trustpilot.com
Quinnbet are the best bookmakers and there staff a very nice and friendley
Jan Ward
14 June 2021
Comment from uk.trustpilot.com
I opened an account to take advantage of their enhanced offering - a £5 free bet and 100 free spins. I followed their terms and conditions correctly, waited for the bet to settle in anticipation of the free bet being credited...but I was wrong, nothing appeared. Upon contacting them they state that someone at my IP address opened an account - not bad when I live alone. But, here's the cracker, won't actual provide any proof other than 'someone did something'. So in effect, I lose out because of no fault of my own. Their complaint process is a joke (Tonya is a 'Customer Service Manager' providing no customer service); they won't give any details, other than generic information. Not sure how they think that's addressing my complaint. I have asked them to provide all data held about me as per GDPR, but I somehow suspect they still won't provide me with any tangible proof that I haven't met their terms and conditions. I will now take this to IBAS in the hope that common sense prevails and I am awarded with my £5 free bet and 100 spins. If you're going to open an account with them, do yourself a favour and make sure that someone hasn't jumped on your Wi-Fi without your knowledge otherwise you'll be left scratching your head wondering why you've failed to meet some nonsensical term.
Tony
13 June 2021
Comment from uk.trustpilot.com
Tried them out for the free bet if 2nd to the fav promotion, which i have already benefitted from Since discovered there are lots of other money back as a free bet offers, such as beaten by a length or less, and fallers (selected races). Plus you get 5% back as free bets of any daily losses and 25% as free bets of any weekly losses. This makes a big difference to your P/L figure over the long term. Website is clean, fresh, highly attractive and easy to use, finding a horse race is simple. Bet history is a little cumbersome and i cannot see a profit/loss summary report. Live racing is crystal clear and a decent size too (take note B365) and you don't have to have had a bet on the race to watch it, just a positive balance i think. Overall, well pleased up to now, great for a small stakes punter. Hope it continues. BOG after 8.30am, Oh and their chat is very good even at 9.30pm at night!
Elaine Brennan
10 June 2021
Comment from uk.trustpilot.com
Excellent customer service and extremely fast with dealing with your query
Helen Sunlay
09 June 2021
Comment from uk.trustpilot.com
Terrible site so many bonuses won with a zero payout....spent hundreds and never won a bean...stay away if I was you
Alan Fox
07 June 2021
Comment from uk.trustpilot.com
Disgusting company. Took advantage of Jon Rahm getting covid 19 and did not pay out like paddypower, boylesports, bet365, skybet etc.. they seen this as an a greedy opportunity and knowing Sean quinn this does not suprise. Deplorable act and I hope everyone thinking of opening an account please rethink and join a more reputable site like the ones mentioned above
Unknown Fella
07 June 2021
Comment from uk.trustpilot.com
A really good site, I have had no issues whatsoever. The bonus system is by far the best I have experienced with online betting company's. Very fair, and loyal to there customers.
Levent Guven
06 June 2021
Comment from uk.trustpilot.com
Horse racing is enjoyable but casino games look like they are design to steal from you . I played a game called eye of horus megaways. Almost 200 spins. 95% dead spins .no bonus games. Penny pay outs. Avoid this site for casino. Stick to sports settings
Nicholas G Strachan
30 May 2021
Comment from uk.trustpilot.com
This is a really good betting site, good odds, good range of sports and excellent customer services also prompt payout usually within 2hrs.
paul
28 May 2021
Comment from uk.trustpilot.com
signed up placed 2 bets and before they are even settled i am limited to pennies there sign up promo says i have to place 3 bets to get 50% back as a free bet so guess that's why they wont let me have a 3rd bet. stay way clear of this tin pot bookmaker lads.
Desmond Kerr
28 May 2021
Comment from uk.trustpilot.com
No doubt they’re just scammers. No customer service, no complaints procedure. Recently banned from twitter, probably going bust..., so avoid at all costs.
Desmond Kerr
27 May 2021
Comment from uk.trustpilot.com
Fail to follow any proper complaints procedure. Ignore emails, close down accounts to prevent paying earned bonuses. Will no doubt have their U.K. licence revoked, like their twitter account was.
NIKI
26 May 2021
Comment from uk.trustpilot.com
Very good site plenty of games and good customer service always easy to contact and resolve any issues would highly recommend
Simon
25 May 2021
Comment from uk.trustpilot.com
Nothing but a great site, easy to use, customer service respond in minutes to a message and withdrawals are quick and easy. I see alot of people moaning on here but unfortunately you will get that with gambling sites as some people will moan when they loose. If you want a company that responds fast, takes gambling seriously and processes withdrawals with ease then Quinnbet is the place to be!
har
23 May 2021
Comment from uk.trustpilot.com
I joined quinnbet only a few days ago, I sent them images of my passport, bank card, and utility bill for verification. Passed verification. I made numerous deposits & withdrawals following wins and losses. Yesterday I make a withdrawal of just short of £4000 following a win, I receive an email requesting SOW, I email a detailed bank statement and a detailed savings statement with a substantial balance from previous wages, sale of goods, and some winnings. All documents printed with yesterday's date, in my name, with my bank details and address. Quinnbet are withholding my withdrawal but are allowing me to deposit and place bets. Clearly a business decision that suits only quinnbet. Quinnbet reject these stating they won't accept the savings and want a wage slip from this month or p60 for 2020-21 which I don't have yet. I have told them that if the sensitive detailed information sent already does not suffice then to close the account down and process my withdrawal. To which they've stated without the wage slip or p60 they WILL NOT PROCESS MY WITHDRAWAL. THEY HAVE CLOSED THE ACCOUNT BUT NOT PAID ME MY WITHDRAWAL. I WILL UPDATE THIS REVIEW ACCORDINGLY WITH QUINNBETS ACTIONS FROM THIS POINT.
Kevin Shaw
21 May 2021
Comment from uk.trustpilot.com
Rapid response to my problem quickly solved by Sophie very competently
Desmond Kerr
20 May 2021
Comment from uk.trustpilot.com
Still waiting on them providing me details of their complaints procedure. As I’ve made genuine complaint (failure to award earned bonuses, and breaking the t&cs of said bonuses), following which they have not dealt with the complaint... yet they closed my account.
Desmond Kerr
18 May 2021
Comment from uk.trustpilot.com
please use quinnbet.... if you want poor customer relations, if you want no answer to genuine complaints, if you want a bookmaker who fails to pay out bonuses, who breaks their own rules, and U.K. law. They’re the bookie for you. Otherwise look elsewhere cos they really are that bad, and quite ignorant also.
Desmond Kerr
17 May 2021
Comment from uk.trustpilot.com
if they were interested in how much people could afford to gamble.... they could simply pause deposits, except they allow you to gamble £££££s before asking for proof of income, then ban you without notic, even when due bonuses etc, this saving on the bonuses. SHOCKING CUSTOMER SERVICE.
Paul B
17 May 2021
Comment from uk.trustpilot.com
Probably the worst welcome offers I have ever come across. Sports betting section is also very poor, very unresponsive, you will find yourself clicking and clicking, dont have this issue with any other sites
Gordon Turner
15 May 2021
Comment from uk.trustpilot.com
Very unprofessional gambling site. I had been playing for a few weeks and dont get me wrong I love the games, and was pretty successful..... as usual the more you win the more you bet...... I got a bonus of 50 pound, I used it wisely and within 3 days I accumulated over 2 grand and met my wagering requirements, well could I cash out..... not a hope in hell, I got every excuse under the sun, and was offered a pity 100 pound as a good will gesture. So stay clear folk you will end up out of pocket......
Lisa Wallace
14 May 2021
Comment from uk.trustpilot.com
Only thing good about this casino is the range of games it has. The games constantly freeze and takes ages to spin. I know this isn't a Internet issue at my end
Trustme
13 May 2021
Comment from uk.trustpilot.com
Virtual sports am a joke you won’t ever win no randomness at all the team that you back on never wins I had both the drawn and win and my team still ends up losing after being in front terrible
Colin Currie
11 May 2021
Comment from uk.trustpilot.com
Why oh why do you cover football games but permanently have the options suspended where you cannot place a bet on any part off the game it’s an ongoing problem with this site it’s now bordering on ridiculous and I’m getting extremely bored with the same issue every day as your the only site on where you have the game permanently suspended
pierre bo
25 April 2021
Comment from uk.trustpilot.com
absolute scam. ive been playing slots for months and have never win more than 7 pound. the payout percentage needs to be investigated they shouldnt be allowed to rob u like this
Paul Coney
23 April 2021
Comment from uk.trustpilot.com
Who does this person Mellisa think she is in trying to get her money back from various bookmakers saying her husband didn’t know what he was doing .If you can’t handle it don’t bet,crying there looking your money back.
Ian Fisher
18 April 2021
Comment from uk.trustpilot.com
Good site just wish you could deposit and withdraw using PayPal other than that 4 stars 🌟
melissa
10 April 2021
Comment from uk.trustpilot.com
ive emailed in regards my husband opened a quinn bet account in my name and used my card without me knowing, he suffers from mental heath issues, you done no id check for him to prove who he was, this has left me with ever growing financial difficulty and its play on my health and well being. i am my my husbands full time carer, as a gesture of goodwill i asking for a full refund of all losses.
Lee Bithell
10 April 2021
Comment from uk.trustpilot.com
Always been a great site/service for me. Paid out in a matter of hours (normally 2) really easy to navigate/place bets. Couldn't recommend enough. Customer service is brilliant too.
Tony Johns
04 April 2021
Comment from uk.trustpilot.com
I can’t fault the site in total I had deposited £80 before a few wins dropped in and I withdrew £1050 I looked at reviews and thought oh maybe I won’t see this cash without having to jump through impossible hoops but a simple email to verify my identity was all that was needed from clicking withdraw to the money actually being in my bank was less than three days it was a nice little boost just before Christmas
bobmarray
03 April 2021
Comment from uk.trustpilot.com
Foitball in play not easy to monitor had a 10 fold would have cashed out much earlier if given the opportunity. Anyway the bet won just wasn't able to monitor the bet in play.
Franko Tino Wanko
02 April 2021
Comment from uk.trustpilot.com
If your lonely and want to be constantly contacted this is the company for you. Despite losing but not big amounts you have e mails, telephone calls constantly asking you whether your happy with your gambling. Then despite giving them all the ID under the sun they want your life story even though your clearly not a problem gambler or money laundering. Unless you give them bank statements, P60'S your threatened with closure. I've never had this before or with my other accounts. Now the betting....slots don't pay out much, the specials aren't well special and the prices are uncompetitive to say the least. Are one of these little companies that will suddenly fold under a cloud. BEWARE.
john
27 March 2021
Comment from uk.trustpilot.com
Seem like a good firm nice website games seem fair decent offers quick payouts. Would like them to offer paypal as a payment deposit withdrawal option but no complaints
Mick Redmond
27 March 2021
Comment from uk.trustpilot.com
Surprised nobody has mentioned the quarter back every monday. Also anytime I had a query by email I had a response quickly. Some of these negative comments seem to crop up on all reviews. All I can say is I switched to quinn bet and am staying as long as daily free bet and weekly quarter back is in operation. 2 other big Irish firms would not even give me a fiver a month free. Try them and judge for yourself.
Jlg
26 March 2021
Comment from uk.trustpilot.com
Great site. Fast payout times. Great variety of games to play. Can’t fault this site.
Ryan
26 March 2021
Comment from uk.trustpilot.com
0 rating for QuinnBet.This QuinnBet is like a scam,I you win your bet they will self excluded you from your account and all your winning they will keep it.don’t fall this unprofessional betting company.
Adrian Smith
25 March 2021
Comment from uk.trustpilot.com
Been with Quinnbet a while shame no deposit via PayPal but fair bonuses. Foitball in play not easy to monitor had a 10 fold would have cashed out much earlier if given the opportunity. Anyway the bet won just wasn't able to monitor the bet in play. Could improve, Casino is good.
Ivor Young
23 March 2021
Comment from uk.trustpilot.com
I can only speak about my experiences with QuinnBet and to be fair they have been first rate. I have gambled online with EVER bookie for YEARS and have experienced problems with delays, ID, capped on withdrawal amount etc but with QuinnBet no issues. I was up €1000s and started to make wtds 3k here , 7k there etc. within 24hrs money was in my bank account , no extra ID required or questions asked. I had provided the usual photo, address and card ID months ago. Also, I noted someone said the casino never pays out big, again my experience not so . I won 1000s on one game multiple times. I wish everyone the best of luck, please gamble smartly and take breaks winning or especially losing. Cheers
Sen Zi
20 March 2021
Comment from uk.trustpilot.com
I was playing roulette for few months and had wins and losts but after winning good amount of money they started to stop me playing me and asking copy of my bank statement and source of income and etc !!!! Finally they closed my account because they were worried about my money spending!!!! 😯😯😯😂😂 I don't know why they were not worry when I was loosing money!!!!! Take my advice and never play there!!!!! 🧐🧐 AVOID.. AVOID... AVOID IT..!!!!!! AVOID.. AVOID... AVOID IT..!!!!!! AVOID.. AVOID... AVOID IT..!!!!!! AVOID.. AVOID... AVOID IT..!!!!!! AVOID.. AVOID... AVOID IT..!!!!!! AVOID.. AVOID... AVOID IT..!!!!!! AVOID.. AVOID... AVOID IT..!!!!!! AVOID.. AVOID... AVOID IT..!!!!!!
radster08
16 March 2021
Comment from uk.trustpilot.com
I had my account closed,because i missed a phone call from a gobby man,who claims he issues the licence......that is what the emails say🤦♂️🤦♂️. I had no issues until this idiot tried to call me,at which point they just closed my account. With these,its a two step phase as the ukgc oversee,little,corrupt licencing companies,who in turn issues quinnbet a licence.....how do i know?.......(my former employer). So yes,the offers were great,but they let this little corrupt company dictate to them,when they shouldnt!!. So my account was closed for the stupid reason of i missed a call. The genuine reviews,like mine,are easy to see as no mention of losing money,just the fact they are rude, and customer unfocused sadly. AVOID
Brian Mckeown
11 March 2021
Comment from uk.trustpilot.com
Awfull experience, with Quinn bet for 3 years. No drama all good. Then once I was on a amazing run of form they suspended my account to see if I was in control of my gambling...even thou that week I deposited £50 and withdrew £3000. Funny they never stopped when I was ALWAYS loosing. Then when I said yes I was in control then then said they needed loads of proof of ID...which they dragged out for 10 days by saying this I needed different ID ...please note if you have any questions for Quinn bet they take minimum 48 hours to get back to you. Further more they don’t even have live chat...that only a bot....so Quinn bet is amazing and long as you are losing but staggering disgraceful if your on a winning streak....conveniently I was never once asked any of these questions all the years and many losing bets I don’t...another company that if you look at the history of the Quinn group they are very dodgy. The last guy that run Quinn group ( Sean Quinn) got convicted of fraud and send to jail . I feel they are just as dodgy
Jamie
11 March 2021
Comment from uk.trustpilot.com
Only use bookies with good contact services - Sharon was brilliant and helped with my concerns.
John Moloney
09 March 2021
Comment from uk.trustpilot.com
Been with quinnbet a few years now and apart from some slight technical issues, such as already mentioned,the balances updating before the game plays out and the errors appearing on games during play, i have to say i have no issues with customer service, withdrawal situation is lightning fast compared to how it was in the beginning, and the fact that you can no longer cancel withdrawals is great
Clare louise Cutajar
05 March 2021
Comment from uk.trustpilot.com
Great site fair on win and losses great on goodwill gestures its a good site if you play safe i would say 10/10
Kieran Devery
25 January 2021
Comment from uk.trustpilot.com
After 3 years with quinnbet iv closed my account they are scamming people left right and centre to say they are the worst iv play with would be to kind I closed my account for 3 reasons 1..... there customer support is shocking one gives you a goodwill gesture and another comes along and takes it back with no reason and wont explain it and then ends chat....2 after 3 years playing I made a complaint about how bad there slots were and that you only ever win 360 cents or 1.20 I play a slot last monday and 106 spins at 1 euro a spin and I did not win one cent not a penny and one win did I get for 106 spins this has happened here more tomes then any other site ....... and then to top it all of the same day I made a complaint they come looking for my bank balance and want to know how much I have in my account are they for real and because I refused to give them my balance they have now refused to give me my money back it's only 33 euros but they wont give it to me this to me is robbing me all because I wont tell them how much I have in my account are they for real ...... I'm going to post all the live chats and emails from them on ever other site so people can see what quinnbet really are like quinnbet your a joke and if sean quinn has the like of the support team that he has now well he wont be to long before he goes bankrupt again as your costing him good good customers with the way your treating people ???? I want money now
Stephen Fenlon
25 January 2021
Comment from uk.trustpilot.com
Excellent customer service I couldn't fault them.
Peter Summers
22 January 2021
Comment from uk.trustpilot.com
I have had no problems with this site.Won on Roulette withdrew paid into account no problem.I bet in pounds not hundreds and still get free bets
Sean Corrigan
23 June 2021
Comment from uk.trustpilot.com
Great customer service. Good rewards and fast pay outs.
Great customer service. Good rewards and fast pay outs.