Quinnbet PLAYER REVIEWS(1911)

Colin Farrelly
05 December 2023
Comment from uk.trustpilot.com
Not enough offers or decent free beta like paddy power

David Parker
05 December 2023
Comment from uk.trustpilot.com
Absolute con, deceitful company. Singed up using their code, deposited and played what was required. They haven’t honoured me with any free spins. AVOID AT ALL COSTS

Elhadji Diop
05 December 2023
Comment from uk.trustpilot.com
First of all, what made me review this site is because of their ridiculous responses to customers here.They always like to mention the reviewers' other 1-star reviews, instead of answering their review in question.I, personally, use many betting sites, but the ones I review on TP are the extremely shocking ones. Now it is very revealing that you put yourself in the same pot as the shocking ones. And a different account for the better ones.I agree with those people saying that you will spin forever without a win. There are some favourite games that everyone knows the likelihood to get bonuses, which is proven with all genuine betting sites, but you will not get a single bonus using QuinnBet....Coming back to my main concern, either the person responding to these Trustpilot is ignorant, or really stupid, and careless that their appalling responses are public and seen worldwide.I don't know whoever is his/her boss, but they must have been careless to read the responses here too. Just the Trustpilot responses to customers, shows how shocking this company is. I have responded to Trustpilot reviews for many years, and doing that for big international companies, and the responses here just pi$$ed me off, and that is the main reason why I review them, let alone their con artist methods of collecting money, and never paying out.I wish I checked this before signing up with them, but glad I checked, instead of betting more with them, and expecting anything back.You can use my £50+ as a charity, or at least use it towards recruiting a better Trustpilot agent with a lil professionalism or customer service skills.

customer
02 December 2023
Comment from uk.trustpilot.com
Great generous good bonus schemes and able to speak to adviser.Definitely use again.James

Shaun Bradley
30 November 2023
Comment from uk.trustpilot.com
Samantha was brilliant, helped me very efficiently. Thank you

Geoff Walters
30 November 2023
Comment from uk.trustpilot.com
Quinnbet provide good casino bonuse and have all the usual great games. The 10% weekly casino bonus on losses is very welcome.When you're betting on horse racing the daily free bets are great and the weekly quarter back on accumulators I'd fantastic.I did have a problem with one of thee casinos games not paying out on a bonus run, this issue took sometime to resolve due to the game provider, but while waiting customer support were very communicative and answered my queries promptly. In the end my winnings were paid out fully.

Robert Douglas
29 November 2023
Comment from uk.trustpilot.com
Reading the reviews,All i suggest is all firms should check everything before any gambling takes place, Wither its someone who previously had a gambling problem with a diffrent firm or was the person with a diffrent name to that of the bank holders card allowed to place a single deposit,Come on !!! Surely it shouldnt have got passed first base let alone only set alarm bells ringing when hed won something,If that person had lost would he have the legality to demand his losses back? These things coulda happened in 1970s but not now surely? Its the firms responsabillity to ensure only the individual who is using his own bank account and isnt registered with any problem gambling outfit that should be allowed to open an account in the first place...quinnbet u need tighter rules to open an account in first place

Tony Alker
29 November 2023
Comment from uk.trustpilot.com
Ultra fast service and brilliant advice and instruction from FionaG. So far so good with QuinnBet.... 5*

Robert
28 November 2023
Comment from uk.trustpilot.com
Michelle at customer support was efficient, prompt and thoroughly professional in her application and dealing with the issues I had encountered. Very impressed with QuinnBet and I personally commend Michelle for her excellent work. Keep it up. Robert

John Moloney
28 November 2023
Comment from uk.trustpilot.com
Very good customer service agent's, Michelle, Samantha and all the rest of the gang are always pleasant professional and obliging, that has to be said, they know how to do customer service, probably the best customer service i have experienced of any gaming sites i have used in the past twenty years

Iffat nasrin Eva
27 November 2023
Comment from uk.trustpilot.com
Great customer service . MICHELLE was so helpful I couldn’t have asked for a better customer care agent :)

Dean Piro
26 November 2023
Comment from uk.trustpilot.com
Very poor. I came across quinnbet and thought id take up the 1st deposit offer of 50 free spins on my 1st deposit of £10. After i played out my £10 i hadn't received my 50 free spins. I emailed quinnbet support, got a quick reply and was told my 50 free spins would be awarded the next day at 4pm. Come 4pm the next day i still hadn't received my spins. So again i emailed the support with a very polite message, then like before i got a quick reply, saying i wouldn't be receiving my 50 free spins because they already gave somebody else who used my I.P. address previously 50 free spins. What the hell!! Im sorry, that was blatantly untrue. Im the only person in my house hold who plays. Anyway, ill just play elsewhere, and won't be going back to quinnbet. To just parm me off with a ridiculous excuse was laughable

Lisa Mauro
25 November 2023
Comment from uk.trustpilot.com
Great site Michelle in customer service was very helpful 👍

sean yeates
25 November 2023
Comment from uk.trustpilot.com
Fast solution driven customer care by Michelle

Matt Cox
24 November 2023
Comment from uk.trustpilot.com
Fantastic selection of slots, in play betting and fast withdrawals

Kate mc laughlin
24 November 2023
Comment from uk.trustpilot.com
I really appreciate the offer of free spins. Quinn bet is a great site.

David
23 November 2023
Comment from uk.trustpilot.com
Sean Quinn is looking for money,he's broke. Support Quinnbet cowboys.

Ds
23 November 2023
Comment from uk.trustpilot.com
No responsibility for problem gamblers. They wait until you've spent thousands before questions are asked. They clearly know if you've previously been on Gamstop. I admit, I came off Gamstop after 5 years, hoping to dip my toes in and get a big win. Foolishly. Addiction is an awful disease. Avoid this company at all costs. They are too late to the table when addressing out of control gambling addicts.

Tp
22 November 2023
Comment from uk.trustpilot.com
Perfect customer service . Amy was so helpful I couldn’t have asked for a better customer care agent .

Online Gamer
20 November 2023
Comment from uk.trustpilot.com
I was due 10% cash back today but these horrible people lied about the amount. I repeatedly challenged them to send me the stakes and returns for one game and was told this was a ‘ridiculous ask’ and to ‘stop messing’. I have had rude responses from these people many times and have even written to Brenda Quinn a few weeks ago who is the CEO and even she has not responded. It’s all very well having good offers but if you don’t pay out or even bother to calculate the figures accurately, what’s the point?

Dov
20 November 2023
Comment from uk.trustpilot.com
The best casino i ever played,it is fair and does give entertainment.

zKILL_ Kill
20 November 2023
Comment from uk.trustpilot.com
Waiting DAYS for my withdrawal, every time I ask for support I just get told it’s being reviewed. 0 support horrible bookmaker. Started off well then went to horror. DO NOT TRUST

Tom McDonnell
17 November 2023
Comment from uk.trustpilot.com
Amy in Quinn bet customer service is excellent!! Absolutely 5 Star experience with her today. That girl deserves a raise! Nothing is too much trouble, thank you very much Amy.

Kevan Smith
14 November 2023
Comment from uk.trustpilot.com
ROBBED After playing this website for over 6 hours depositing over £1000 I finally got a win and collected £13,200 After waiting 24 hours I was asked for additional info because the card I had used for multiple deposits didn’t match my name I registered they refused to pay me and refunded my money staked kept the win and declined all withdrawals !!!If I had lost that money would they still be reimbursing me my gambled I think not stay away shocking !!!Removed the account immediately STAY WELL AWAY

Liam Smith
13 November 2023
Comment from uk.trustpilot.com
I’d give them no stars if I could, company of thieves, if anyone has lost money but used a different card you can claim a refund, they will allow you to deposit, they’ll even keep your money, but if you win they won’t release it and they’ll offer refunds, they won’t inform you that you can get a refund though. I encourage everyone to chase up a refund as they’re all thieves.

Ct
13 November 2023
Comment from uk.trustpilot.com
I hope this email finds you well. I am writing to express my extreme dissatisfaction with the online experience I have had with your casino in recent days.To put it bluntly, the level of service and fairness has been nothing short of appalling. I feel compelled to bring to your attention that the odds seem stacked against players, and the overall gaming environment appears to be designed more for the benefit of the casino than for a fair and enjoyable experience for users. Disheartening to witness what I can only describe as a blatant disregard for transparency and customer satisfaction. The feeling of being taken advantage of is not something I expected when engaging in online gaming, and it has left a sour taste in my mouth.I implore you to investigate and address these concerns promptly. As a player, I believe in fair play and transparency, and I expect the same from any reputable online casino. I sincerely hope you take this feedback seriously and take the necessary steps to improve the overall experience for your users.

Ricky Spanish
12 November 2023
Comment from uk.trustpilot.com
Irish conartists I'm not sure what's worse these Irish jokers hanging around their fish ponds with their little fishing rods or the Eastern European scammers that run their rigged online casinos either way these pieces of s***t are going to get their comeuppance I guarantee you that much, they've ripped me off £5000 then when I start to question their legitimacy and the fairness of their games they start requesting ridiculous things like my property deeds and a copy of my will and testament, after refusing to provide this they close my account and stop all communication even though I still have funds and promotions in my account still owed to me. Seriously these parasites need to be dealt which accordingly. P.S. **these fake 5 star reviews on here are absolutely hilarious I mean surely quinnbet (who obviously wrote these) take the public for slightly more sence than believing that absolute garbage, I mean come on they are not even subtly fake ffs 😆** these guys are just the living end...

Jordan Wright
11 November 2023
Comment from uk.trustpilot.com
Great site, lots of slot games and sports bets are decent. Better than most other online casinos. Customer support is good, fast replies.

Dean Jeremy
10 November 2023
Comment from uk.trustpilot.com
Great site and great customer service

Lewis Brandon
10 November 2023
Comment from uk.trustpilot.com
Just dealt with Amy on the chat, she handled my concern with great speed and attention, all round good experience

Lee
09 November 2023
Comment from uk.trustpilot.com
Won a few bets and the next minute my account is restricted to only being able to win £75.00 on any bet. Withdrew all my winnings and 3 days later i am still waiting for this to be processed, it is over £2000 i am waiting for. Sent numerous emails and had crappy responses saying it will be done in due course.Spoke with them on the live chat to which they responded with "we cant speak with the pay department but it will be paid in due course"When the hell is due course, just getting nowhere with them.Stay well clear of Quinnbet! I will update once my money has been paid into my account which i cant see being any time soon!

Abdi
08 November 2023
Comment from uk.trustpilot.com
Excellent customer service. New to the site. Samantha helped me regarding any questions I had.

John Buttifant
08 November 2023
Comment from uk.trustpilot.com
Needed some help via live chat removing old debit cards from account. Amy was very helpful in guiding me through this process and got it resolved for me. Thank you Amy!

Kevin Godley
08 November 2023
Comment from uk.trustpilot.com
Nothing but deposit and lose can't believe how unlikely I have become deposit loads of times recently no wins then received a email the odds has swapped in the casinos favour not ours I'm seriously considering closing my account as I'm not getting anything worth withdrawing total unhappy it's just getting like mfortune profit over customers

RJ
07 November 2023
Comment from uk.trustpilot.com
I needed a bet looked into, and a query dealt with, a staff member named Amy dealt with it promptly over the live chat facility and was sorted almost immediately. Great job 👏

Mihai Yanis
07 November 2023
Comment from uk.trustpilot.com
I have signed up 7 days ago I have lost over £400 ,not winning a penny no bonus games and if they give any they will pay around £3-4£ THIS SITE IS A SCAM IS IMPOSSIBLE TO LOSE EVERY SINGLE DAY ,THE ANSWER IS WE CANT CONTROL THE GAME ,,TRUE THEY CANT CONTROL THE GAME BUT THEY CONTROL THE PAYMENTS ,EVERY PENNY YOU BET IS A SURE LOSE

Tony
06 November 2023
Comment from uk.trustpilot.com
Absolutley fantastic customer service, great promotions, always happy to help with any issues .

Mr.fuentes
04 November 2023
Comment from uk.trustpilot.com
This on top lad called Wesley helped sort my account out and verify my account in a matter off seconds after a big win 🏆

Jay
01 November 2023
Comment from uk.trustpilot.com
Joined around 2 weeks ago account verified straight away without messing about sending documents. £350 up overall and withdrawals generally take a few hours sometimes longer if requesting after a certain time, always within 24 hours. Sports have good offers with winning bets and casino has a good variety of games to play with the live stuff aswell. Only reason I wouldn’t give 5 stars is because your balance updates before a game has finished which shows whether you have won or lost. I don’t particularly like this but overall positive experience and would continue using.

Rp
01 November 2023
Comment from uk.trustpilot.com
I spoke with Sarah today via live chat. She answered all my was was very helpful from start to finish. Quality service

thomas egan
01 November 2023
Comment from uk.trustpilot.com
Simona was very quick and very helpful

Tommy
01 November 2023
Comment from uk.trustpilot.com
I would have gave 0 if there was an option. I was allowed to make numerous deposits over two month period and account was verified. Following a withdrawal they requested documents withholding my withdrawal. The verification team are not responding and as I have self excluded this money should be paid without verification per gambling commission terms. I have opened a resolver and reported the company. Reading all the reviews this Is a usual occurnace and they are not following section 17 guidelines from gambling commission to delay payout. I will be taking legal action if this is not refunded today

Shawn Terry
31 October 2023
Comment from uk.trustpilot.com
Had a great time playing slots Deposited £400Walked with £1600 Had a grate night be back soonGot payed out next day ⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Hayden Evans
31 October 2023
Comment from uk.trustpilot.com
Shameful customer service.Namely Ryan Kearney in their KYC/AML team.They hold your money & create hurdles to make it more difficult, it’s like dealing with petulant children. Ryan asked for a full bank statement then queried money transfers from my friends as if I was applying for a mortgage.He shouldn’t be in a position with this responsibility.Asked multiple times to raise a complaint to his superiors but he still hasn’t done it, been over a week now.It’s also quite clear they write their own 5* reviews here to counter all the bad ones that are genuine.

Oliver cool
31 October 2023
Comment from uk.trustpilot.com
Amy was very helpful with very quick responses. The problem which was my mistake was rectified promptly

Debra Taylor
30 October 2023
Comment from uk.trustpilot.com
Surprisingly very fast withdrawals and super friendly support – not your average bookie! Shout out to Amy at Quinbett support

Jack Telli
28 October 2023
Comment from uk.trustpilot.com
Some Issue with accepting revolut deposits. Supposed to be fix, ongoing 10 days now. Before this a good experience. Unable to deposit because of this, After 8 days I asked for a gesture or a credit because I had bets I wanted to place and they refused. Blaming my bank and offering no resolution. Very poor service.

wayne wilson
28 October 2023
Comment from uk.trustpilot.com
DO NOT trust this casino. I played the blackjack casino and lost 24/27 hands. That simply does not happen if playing basic strategy. Avoid ever playing this site. Would have given 0 if possible.

gary thomas
28 October 2023
Comment from uk.trustpilot.com
Would rate zero starts if possible. Yes I had a win of £100 the first day I deposited 3 month ago but since that I have won absolutely nothing. This week alone over 3000 spins and not once did my balance go over £15. Will never play here again.
alituck1234
08 December 2023
WOW!!! DISGRACEFUL. WHEN A GAME IS PREDICTABLE IT IS BEING CONTROLLED...... I HAVE REPORTED PRAGMATIC PLAY ALSO THE SITE ITS PLAYED ON (THIS ONE) AS THEY ARE JUST AS CULPABLE DUE TO CLEARLY NOT CHECKING GAMES!!!! AWFUL. I AM NOT THE ONLY PLAYER WITH THE SAME VIEW.
WOW!!!
DISGRACEFUL.
WHEN A GAME IS PREDICTABLE IT IS BEING CONTROLLED……
I HAVE REPORTED PRAGMATIC PLAY ALSO THE SITE ITS PLAYED ON (THIS ONE) AS THEY ARE JUST AS CULPABLE DUE TO CLEARLY NOT CHECKING GAMES!!!!
AWFUL.
I AM NOT THE ONLY PLAYER WITH THE SAME VIEW.