Paddy Power PLAYER REVIEWS(3273)

Staci Garratt
24 December 2023
Comment from uk.trustpilot.com
I think this is a great site with reminders about ur time playing ur win/loss so u can keep track of ur spending n it has a great selection of games.. Well done paddy Power A+++++

Moira Rankin
24 December 2023
Comment from uk.trustpilot.com
The prices are affordable but most of all the help line is excellent. Clear. concise and the advisors are always polite and go that little bit extra to ensure your query is answered in full. I also enjoy their special promotions, which are very easy to do do and cost just 1 pound GBP. All in all a good experience.

Ndombadboy
23 December 2023
Comment from uk.trustpilot.com
The customer service lady (julia) was absolutely lovely and helped me sort out a problem with my account

Stringy Bob
23 December 2023
Comment from uk.trustpilot.com
They're great. I don't know what anyone complains. Especially about losing at literal games of chance! Customer service sorts things quick. Payouts are quick. App is good. Adverts are fun. Generous free bets

Donal Moriarty
23 December 2023
Comment from uk.trustpilot.com
I don't know who makes up your rtp on slots cos it's an absolute lie. Basically just fleece people no bonuses to be had and then have the cheek to put a limit on my deposits. Wouldn't have to do that if you actually let people win you crooked shower. I'd report you but for the absolute hassle of it... so many other sites you get your money back but paddy power you get nothing other then thousands of euros in negative deposits. Used to be good a few years back but now just theft

David Rennie
23 December 2023
Comment from uk.trustpilot.com
It was great to eventually thank the human at the end of the conversation and pass on my thanks to the team. The virtual assistant tried very hard to take me to places I didn't want to go, he even gave me £1 for my trouble. Wait until the boss finds out, lol. However, I got to say my thank you to the lovely Ema and get it passed to the team. I do love Paddy Power, they just "get it."

Christopher Flanagan
22 December 2023
Comment from uk.trustpilot.com
I played the slots before covid,won a bit and lost a bit,the bonuses were reasonable, play time for your deposit was not too bad,whatever happened since covid,my god,deposits gone in a minute,bonuses of the bare minimal, I only play 2 games and found patterns,1 bonus per deposit then fleeced, 2,it takes most of your deposit before getting a win and yo yo up and down, then fleeces you,that make the win loss percentage look alot tighter,I honestly don't know what or why they've gone the take take take route.had over 300 tickets for paddy's 1 million give away,3 euro.and you play hundreds of euros for the 5 euro Monday bonus,they could be the best on line casino,quickest withdrawl,great graphics,decent costumer service when you actually get by robo cop,just they seem to want to take take now,my advice to them would be,give a little take a little more and everybody's happy.thank you for reading,don't sign up ,you'll be fleeced.

Noel
22 December 2023
Comment from uk.trustpilot.com
Absolutely crooked cheating bastrds. Just played blackjack lost £100,didn't win 1 fecking hand, drew 1.Such crooked cards, slow dealing, should have known better especially at Xmas, payouts in slots are virtually,nil. robbing punters to pay for cancer charity so they not actually paying out of there own pockets. Should be ashamed of themselves but hey, this is crooked paddypower we talking about. Enough is enough, sooner or later ,you gonna be caught rigging reels on slots, slow dealings on blackjack, etc. So blatant. Sooner you lose your licence and a big fine the better.i am leaving this review, not because I lost that's the chance I take, but seriously it is so obviously blatantly fixed. STAY AWAY FROM THIS CROOKED EFFING SITE AND AVOID AVOID AVOID.

Alex Taylor
22 December 2023
Comment from uk.trustpilot.com
I won £150 on a recent bet on the Crystal Palace V Brighton. The company didn’t pay out and then hung up the phone on me when I enquired. Scum company. Hope they go bankrupt

Design Stewdio
21 December 2023
Comment from uk.trustpilot.com
Dealt with a guy today in Paddy Power due to no access to my account and other accounts that had been hacked. I had exceptional customer service from Nanduri. Thanks again!

Mark Moriarty
21 December 2023
Comment from uk.trustpilot.com
Really good customer service, very easy to deal with and always makes you feel special. Offers great value and super offers

Anthony Lowe
21 December 2023
Comment from uk.trustpilot.com
They have no customer service and their staff are totally incompetent. I spent 3 hours on their chat trying to speak to a manager and still they wouldn't put me through. They are basically a bunch of scammers. There is no way to contact them apart from the chat and the staff on there just ignore your messages and just pass you on to someone else when you try to explain what you're problem is. Stay well clear of these cowboys. All they want is to take your money. Their email address doesn't even work!

Jeer Deep
20 December 2023
Comment from uk.trustpilot.com
they are fruad if you loose no problem if win they not give your winning money scam look like gambling commission also sold for doing scam

Elizabeth Barleman
20 December 2023
Comment from uk.trustpilot.com
Service was fast answered all my questions made it clear to me what was happening very nice would recommend it so not worried now thank you customer service 🙂 😊

bored _
19 December 2023
Comment from uk.trustpilot.com
Really look after their customers and their well being even if you don't need it it's good that they check in on you time to time :) would recommend using this site rather then others !

Nichola
19 December 2023
Comment from uk.trustpilot.com
Grate experience, had a slight problem withdrawing from account but spoke with an agent on live chat and this was sorted within 5 minutes.

Ellie
19 December 2023
Comment from uk.trustpilot.com
ROBBING PEOPLE DO NOT USE THIS APP THEY JUST LIKE TO TAKE YOUR MONEY I HAD A WINNING ACCUMALOTOR AND I WAS WAITING ON ONE MORE HORSE HALF WAY THROUGH THE RACE I DECIDED TO CASH OUT AND IT WOULD NOT LET ME EVEN THO THE CASH OUT WAS THERE , I WENT ON LIVE CHAT I THOUGHT I SORTED IT THEY SAID WE WILL GET BACK TO YOU WITHIN 24 HOURS ,ALL THEY SAID IS THE BET WAS SETTLED CORRECTLY , OF COURSE THEY WOULD SAY THAT WORST APP GOING DONT RECOMMEND.SAVE YOUR MONEY AND GO ELSE WHERE AWFUL CUSTOMER SERVICE

Alex Duffy
18 December 2023
Comment from uk.trustpilot.com
Utterly useless, been playing bingo for years now all of a sudden not working, just diverts me to sports, in hearing its a lot of people it's affecting but not one single word or warning from pop, I knew they couldn't care less about puntersthats nothing new but the service is useless

john kerr
18 December 2023
Comment from uk.trustpilot.com
Nishit at paddy power was very helpful and efficient in my experience with him today

Matthew Curtis
18 December 2023
Comment from uk.trustpilot.com
Speaking to Brenda in a live chat was a pleasure and what an incredible caring person!

Noel
18 December 2023
Comment from uk.trustpilot.com
How low can these bloody cheating Crooked bastrds go.Played slingo lucky pants yet again. 1 game lost over £98 on 1 game, and 1 number still didn't come in.almost 500/1 odds, 20p game and it didn't come in.3rd day running I have lost over £300 playing this crooked game,almost identical play, lost over £105 on 1 game, needed 1number, didn't get it, and then £96 on 1 game, again needing 1 number didn't get it, this is too much of a coincidence, to lose this amount trying to get 1 number, .This goes to show it is crooked and fixed payouts, without a shadow of a doubt. Lesson learned, never play on here again. Obvious paddypower trying to get money back by rigging reels to make up for the donations to cancer prostate charity, payouts are bad on this site, but since Friday they have got even worse if that is possible. AVOID AVOID AVOID PLAYING ANY SLINBGO GAMES AS NOW NOT REGULATED, WISH I READ THIS CLOSELY BEFORE PLAYING.ENIUGH IS ENOUGH, CLOSING BLOODY ACCOUNT. CHEATING CROOKED BASTRDS. Xmas is a time for giving but with paddypower it's a time for take,take,take.To be clear, I am not leaving this review because I lost that's the chance I take, its the unfairness of the payouts I am complaining about, or am I just that unlucky every time I play on here .I THINK NOT!!!!!.

Eddie Cash
17 December 2023
Comment from uk.trustpilot.com
The company and their service agents are amazing, personal experience with their representative Naga, they were direct and to the point, extremely helpful with any issues regarding accounts funds or cash outs. If you’re going to gamble and want the best experience doing so I’d highly recommend paddy power but remember to gamble responsibly

HighRank Player
17 December 2023
Comment from uk.trustpilot.com
Ignore with all the means. Reported to Gaming commissioner to investigate they Terms and conditions. For proof of transfer all you need is pdf format of that transaction from your bank statement only been advised with gamingcommission, but paddy power refused and want full bank statement as PDF . My account is locked and they don't let to pay in or withdraw suddenly after big win till I give them my full bank statement 🙃. The chat line is bot and not real agent . So many people complain s. So would make documtry about this company with gaming commissioners in UK.

Carlos Pinto
17 December 2023
Comment from uk.trustpilot.com
I don’t even want to give a 1* awful customer service! Always cheating customers of price odds when you prove it to them that they were wrong they then make mess with your app been with them 10 years never had to verify anything, now I have to send a new ID , proof of address, and much more and this comes after showing they were, wrong must of hurt! When I asked why , answer it’s in our policy to do so no reason why, they have frozen my account which I can’t take anything out until I do all they are asking for! Being away and all my info is at home I am stuck with this Awful company, I know no one likes to be proven wrong but to treat customers this way is shocking just because they have thousands! But not all are happy, deleting this awful company and app and moving on hope others do too

Dylan Raynor
16 December 2023
Comment from uk.trustpilot.com
One of the better bookmakers out there. Odds seem a lot more generous than your Sky’s and William Hill’s. Never had a problem withdrawing money and all round have had a pleasant experience with paddy power. Also the customer service is bang on. Would definitely recommend over the other bookies.

Noel
16 December 2023
Comment from uk.trustpilot.com
Absolutely crooked cheating bastrds. Just played the awful crooked fixed slingo lucky pants, against my better judgement, lost over £105,on on effing game,(wanted 1 bloody number ,25 times trying to get it, still didnt come in,won£5, which I had when I only staked £16,but staked another £90 for sweet FA,). its so crooked payouts it should be investigated, but now it says it can't be investigated when playing on all slingo games, wish I read this statement more thoroughly, just goes to show what cheating Crooked bastrds paddypower are,lesson learned for last time, never play any game or slot here again.xmas is a time for giving, except here, it's a time for paddypower to take take take.Hope you lose your licence.I am nit leaving this review because I lost that's the chance I take but I feel as if I have been mugged playing this effing game, over 500/1 odds and still the number didn't come in. That shows you its crooked, this is a 20p game. Enough is enough.

Joe Gaynor
16 December 2023
Comment from uk.trustpilot.com
Absolutely horrendous. Recently had a problem where they posted a live score incorrectly and when I brought this to their attention they replied that their small print says that they are not a live score site and if details were wrong they’re not responsible. Customer service is abrupt and don’t do apologies. Horrible service, there has to be better out there

Centine McLaren
16 December 2023
Comment from uk.trustpilot.com
Best site by far constant free bets and spins wouldn’t ever bet anywhere else also customer service is outstanding

Jammy Eyed
15 December 2023
Comment from uk.trustpilot.com
Please avoid rtp is not accurate you never win more than you’ve paid in for any of the games. Lucky to win more than a £1 bonus rounds almost non existent.

Garry menzies
15 December 2023
Comment from uk.trustpilot.com
Hi I keep forgetting to leave a review yes the football goes down on a saturday when the 3 o clocks start BUT as someone else said no 1 gives the amount of free bet that paddy does no 1 the best site going by far

Mike Campbell
15 December 2023
Comment from uk.trustpilot.com
Very helpful on live chat, very friendly & very professional, Salman & TarunBoth top people who sorted my query quickly!

Deborah Bourne
14 December 2023
Comment from uk.trustpilot.com
Never used them and never will because the obnoxious advert that I can’t skip on my YouTube feed is enough to tell you what they think of you.

FM
14 December 2023
Comment from uk.trustpilot.com
RTP are not accurate, never won anything significant with Paddypower.com if you are into gaming paddypower has a lot of slots that are Paddypower only and they are the ones that are going to shine when it comes to poor return to player rates. There are some better online casinos put there that have better RTP; biggest let down with paddypower is that you would trust paddypower's own slots but at the end of the day are the ones to avoid as whether you do small or large bets they will skin your balance. Also I see many negative feedbacks on trustpilot and Paddypower never replies; not a good sign

Ben Howard
14 December 2023
Comment from uk.trustpilot.com
Member at paddy power were super helpful and better then any other betting app I’ve been on

lee walters
13 December 2023
Comment from uk.trustpilot.com
Don't touch these. These used to be my go to for games but getting a feature is like rocking horse droppings now. Getting a win worth withdrawing is almost impossible. Plus the new system of deposit limits should be illegal, if you withdraw now it's adds on to your limit allowing you to put it back in to lose.

John Keating
13 December 2023
Comment from uk.trustpilot.com
Had a problem withdrawing winnings spoke to an agent Aishwarya and the problem was solved in 5 mins first problem I've ever had and it was dealt with swiftly 👍🏻👍🏻👍🏻👍🏻👍🏻

Tony Baker
13 December 2023
Comment from uk.trustpilot.com
Had an issue with a free bet that took money from my account, messaged via website and Aryan sorted and refunded within 10. Excellent customer service and very helpfully dealt with. Very happy with my experience and absolutely no trouble at all 👍🏻

Tony Reynolds
13 December 2023
Comment from uk.trustpilot.com
The question I had asked one of thier colleagues Oriana was very polite,quick and resolved all my issues, great service Oriana there should be more like you on this site 👌

Mark
13 December 2023
Comment from uk.trustpilot.com
Really bad they are doing the usual collecting money for Christmas by rigging the payouts on machines even if you hit a bonus in £2 you get less that what you put in. Once you get addicted they change the odds of winning as usual.

kristian
13 December 2023
Comment from uk.trustpilot.com
Excellent service an helpful from agent bernice..Thanks for helping me with my query

Noel
12 December 2023
Comment from uk.trustpilot.com
Absolutely crooked cheating bastrds, Played 13 hand bloody blackjack, drew1, won nil. Dealer had 5 blackjack out of 6 bloody hands, 1 hand I doubled up from £16 to £32, I got 21, dealer turns over blackjack, such cheating Crooked cards on a big scale..then played bloody slingo space invaders, staked nearly £70, as only wanted 1 number, but on 5 occasions wild came in and dropped down, now rigging the bloody Reels as well.got top round, I thought it was £40, plus x20 stake, 40x stake and 50 x stake, with 5 lives, for every one you hit, total win bloody £18.10,as top payout was only £10,not £40+, I would never have carried on staking this amount if I had known, very misleading as it clearly say 40. Cheating bastrds. Lost over £140 in total. Enough is enough, hope they get licence removed,

Liliya Trott
12 December 2023
Comment from uk.trustpilot.com
I’ve only just started and got a message today that they won’t be giving me any promotions. Someone somewhere in their department picks accounts they want to strip from all offers , they literally pick on them and they decide to take the offers from them. I haven’t won hardly anything here, quite the opposite. What can it be apart from greed?Moreover, they don’t want you to reply to their email as in the field “reply to” they put an address no-reply, which doesn’t even exist. Simply this says that they don’t care about their customers. So, I would suggest to avoid.

Renata
11 December 2023
Comment from uk.trustpilot.com
Awful! I actually saw the slots moving weirdly in order to avoid the bonus twice! You see it will land on the bonus clearly and then moves unexpectedly! Avoid! Never managed to have a good payout as well!

Khalid
11 December 2023
Comment from uk.trustpilot.com
Quick response and helpful staff on live chat looked in to problem and resolved gaming bonus issue quickly😎

Gary O`Brien
10 December 2023
Comment from uk.trustpilot.com
Advertise a money back race 30 minutes before the race, bet placed and horse finishes 3rd.No free bet granted as non runners in race but will not honour free bet, so much for super Paddy Power.Avoid like the plague, their Automated customer service page is rubbish and their staff less than helpful.

Rob
10 December 2023
Comment from uk.trustpilot.com
Tried to put a bet in celebrity it rubbish goodbye paddy power your useless IT does not deserve my custom may your demise be a painful experience for you all and your families especially your board and chairman

Consumer
10 December 2023
Comment from uk.trustpilot.com
Always great help on live chat, Instant withdrawals

gerald dunn
10 December 2023
Comment from uk.trustpilot.com
I really liked their site for layout etc but they wanted a 'chat with me'. I attempted 5 times to get this chat but either the staff weren't available or I had to wait so long I was timed out. Once I was asked three times to start another chat. When I got through it was obvious they wanted to prove that I could not afford to gamble. Despite me advising them that I was more than able to gamble they kept coming back with even more, for example, in 12 months I had put my pin number in twice incorrectly when making a deposit, this they assumed meant that I had no funds in my account. I cancelled my account and advise anybody who likes a little dip to either only use them once a week or only spend a few pounds each visit. It was the oddest customer service experience I have ever been involved with. Just to justify my reaction I usually have some 10k in my current account and more than 1m invested, their loss.

Elliot Laidlow
09 December 2023
Comment from uk.trustpilot.com
Quick response and helpful staff on live chat looked in to problem and resolved quickly
Mick
24 December 2023
Comment from uk.trustpilot.com
Got absolutely scammed AGAIN by paddy power. They offered a free e5 bet if you bet e5 on the boxing, so I decided to avail of this and low and behold I transferred the money put bet on but no free bet . I tried numerous times to enquire but automated bulls##t. Waited 1hr 10 minutes to be connected to live chat but just says "waiting to be connected ".I know it's only e5 but the cheek of them. The old Paddy Power would never treat punters like thisUPDATE:paddy power connected me TWO AND A HALF HOURS LATER, is this really how customers should be treated. Absolutely disgraceful. If we all boycott them,maybe they will change
Got absolutely scammed AGAIN by paddy power. They offered a free e5 bet if you bet e5 on the boxing, so I decided to avail of this and low and behold I transferred the money put bet on but no free bet . I tried numerous times to enquire but automated bulls##t. Waited 1hr 10 minutes to be connected to live chat but just says “waiting to be connected “.I know it’s only e5 but the cheek of them. The old Paddy Power would never treat punters like thisUPDATE:paddy power connected me TWO AND A HALF HOURS LATER, is this really how customers should be treated. Absolutely disgraceful. If we all boycott them,maybe they will change