Paddy Power PLAYER REVIEWS(3273)

Daryl otoole
25 January 2024
Comment from uk.trustpilot.com
Quick and easy to use winning straight into the account and iv found them very helpful with any issues iv had

Angela Holt
25 January 2024
Comment from uk.trustpilot.com
My experience with this site has been good all round.best one I've been on.had lots of wins.you lose some but its a game of luck.winnings are in the bank quickly.so don't know why people write bad reviews. I'm really enjoying playing.

Michael O'Gorman
25 January 2024
Comment from uk.trustpilot.com
Giiddy up with the power of Paddy ☘️Great Service Kind regards Michael O Gorman

Nhlax sibbs
25 January 2024
Comment from uk.trustpilot.com
Best advice and quick response that helped my account cause someone hacked it. I have never used my account since I registered years ago but it looks like someone hacked my account and changed my contact details.

Ian Richardson
24 January 2024
Comment from uk.trustpilot.com
Restricted my account without any notice. No reasons given. Absolutely shocking for someone who has been using them for 10 years plus.

Ryan Cheshire
24 January 2024
Comment from uk.trustpilot.com
Got my free 50 spin bonus, didn't have to pay a penny. Won about 20 quid. As soon as i was about to withdraw, the account was suspended. what the heck??? first of all, 50 spins is insane, i even thought it was too good to be true, as soon as you win, they don't like it. I read through all of these reviews and my suspicion was correct. I got an email and they said they wanted proof of funds, ID, UTILITY BILL?! REALLY?! If this is even a fraction related to not making a deposit, they never even gave me a chance. Don't touch this and don't waste your time; they will punish you for having good luck.

Aleksandr Timofejev
23 January 2024
Comment from uk.trustpilot.com
Proper priks. As soon as I began winning they started to kicking me off the game. Then start sending me emails about safer gambling which I ignored and as a result applied budget limit without my will. Then offered me to chat which was so stupid and annoying with a proper idiot nicholas jealous and brainless. Well done megaminds, you've just lost a customer. AVOID AVOID AVOID

Jon Stephens
23 January 2024
Comment from uk.trustpilot.com
Shocking lost money put my bet on to receive free bets but excuse was not to give me them that bet was cashed in use another site these people have no customer values or care they are ignorant conmen

Oliwier Grzybowski
22 January 2024
Comment from uk.trustpilot.com
Best betting site ever, love losing hundreds of pounds every week because the free daily spin makes it worth it, currently playing a black jack hand to see if i can keep my house 🤭 Wish me luck and follow my steps

Consumer
22 January 2024
Comment from uk.trustpilot.com
Abhilash is the best customer service ever , my account was blocked and all customer service I was chatting with wasn’t helping only abhilash was trying to help

noel
22 January 2024
Comment from uk.trustpilot.com
AVOID AT ALL COSTS, THIS IS THE MOST CROOKED FIXED BLOODY SITE THERE IS. BLACKJACK AND SLOTS ESPECIALLY ALL EFFING BLOODY SLINGO ARE 100% CROOKED, ZERO PAYOUTS, DONT BELIEVE THE 5 STAR REVIEWS, MOST ARE NOT GENUINE,LOOK AT REVIEWS. ACCOUNT CLOSED.

JD SW
21 January 2024
Comment from uk.trustpilot.com
Sathvika is the best customer support ever.My account was closed without reason and Sathvika answer for me all necessary details why ..Have a lovely evening lovely casino too

Sam Fraser
21 January 2024
Comment from uk.trustpilot.com
If your here your already doubting paddy power which you 100% should… joke of a company no matter what slot you play you will never hit a good win or a bonus,There’s a game with 50 symbols and I got 2-3 bonus symbols on the first 10 spaces and watched 40+ symbols be nothing around about 12-15 times😂 I will demonstrate the loss vs win ratio XXXXXXXXXXXXXXXXXXXXXXOXXXXXXXXXXXXOXXOXXXXXXOXXXXXXXXXXXXXXXXXXXXXXOXXXXXXXXXXXXXXXXXXOXXXNow even if thats 10p, 20p, 50p or a £1 your gonna lose ALOT of money, you’d think that’s enough to stop you but if it isn’t paddy remove cash out on every bet they think will win.The other day with Real Madrid going 3-0 up in 20 mins they immediately”started having problems” and anything that you put that came in was blank and cash out got removed instantly

Steven Korber
21 January 2024
Comment from uk.trustpilot.com
The signup bonuses are scams. They make it practically impossible to actually win the bonus. I signed up a a £1 bet where if Liverpool beat Bournemouth you get £50. Liverpool won and they didn't pay me out, saying I failed to meet their Ts&Cs. It reflected in my account that this bet was active so this is just a basic con. I removed the couple of £ I had in the account and won't touch them again

Lawrance foster
21 January 2024
Comment from uk.trustpilot.com
Very helpful customer care and I got what I required with be try little effort on my side can’t rate them highly enough and above any other Betting company I have used in the past 10/10

Hilary Quinn
20 January 2024
Comment from uk.trustpilot.com
How do I make a complaint?I have on two occasions entered into a chat with your team, the first time your colleague was very rude told me that I would get an e mail which never materialised and then closed the chat.Today I spent over two hours during that time I chatted to the same person twice got directed to the safe gambling team and then to customer services and then to a manager. I have been asked the same questions numerous times and still got nowhere. My request for your complaints policy has been ignored as have my concerns about the protection of my information. I have been told by one person that it is "less hustle to simply give me another copy of your address to include all 4 corners than to make a complaint" How do I get someone with some gravitas to sort out my issue?

Barry Kilgallon
19 January 2024
Comment from uk.trustpilot.com
I only dealt with the help line, I cannot comment on the online gambling side of the site - but they were very helpful with me & I had no issues after using the online help desk - "It must be so hard to get to get a good review of somebody who has lost money gambling?"

Anthony
19 January 2024
Comment from uk.trustpilot.com
The PP chat assistant (Edward) was fantastic, totally professional and sorted my issue out within minutes. The site itself is simply and easy to navigate and good for the occasional free bonus

noel
19 January 2024
Comment from uk.trustpilot.com
ABSOLUTELY THE MOST CROOKED FIXED SITE I HAVE EVER USED,.blackjack soo crooked, slow dealing cards, dealer gets 21 in 6 cards when I doubled up on £32, got 20, staked £32 got blackjack, dealer turns over blackjack, on and on it goes, in 2 days lost over £240,played 30,hands drew 4 won 3, lose 9 in a row, then 8 in a row, so shocking, then played slingo lucky pants ,lost nearly £60, staked over £52 trying to get 1 number for full house, didnt get it so stopped playing it.1200/1 odds and still don't get the number, shows the game is rigged. enough is enough, closing account, To be clear ,this review is not because I lost,that's the chance I take, but I expect a fair play on any games I play, on here it is 100%fixed, RTP is also a sham, as it is for bloody Paddypower not punters.Stay away, You have been warned.AVOID AVOID AVOID PS, ALL SLINGO GAMES ARE NOT NOW REGULATED!!!!!!@@@@@@

Dean
19 January 2024
Comment from uk.trustpilot.com
This is greedy and boring. I spent 1000s trying to get features. But everything I got one. It was like 5 quid.Seems very annoying. And unfair. Extremely boring. And glitchy Ignore the rtp. As its 100 percent rigged this site. Thieving bastar@s. This site. Needs looking into. As it clearly. Thieving off people and getting away with it.So honestly. Stay away.

Lamin Swiss
19 January 2024
Comment from uk.trustpilot.com
That's fantastic to hear! It's always wonderful to have positive experiences with customer service. Is there anything specific about your experience that stood out to you?

Jack Turner
19 January 2024
Comment from uk.trustpilot.com
Had an issue with my welcome bonus, I’d made my deposit through Apple Pay instead of using a valid debit card which meant that I wasn’t elegible for my free spins. After raising the issue with the customer service, I had an extremely pleasant conversation with Gabriel and he rectified the issue promptly! Wonderful service, and exceptionally quick! Very impressed! 10/10

Qasim khan
19 January 2024
Comment from uk.trustpilot.com
It is the biggest scam ever.. I won the bets and they settled as I lost.. I just noticed today the actual results for various sports were in my favor

noel
18 January 2024
Comment from uk.trustpilot.com
Worst site ever for crooked blackjack. Just lost over £125:,won 1 effing hand absolutely Cheating effing crooked bastrds, I doubled upto £32 ,got 20, dealer gets 21 in 5 bloody cards, so obviously blatantly fixed. Never play on here again. STAY AWAY FROM THIS CROOKED EFFING BLOODY FIXED SITE. closing account, RTP 99.2 IS FOR PADDYPOWER NOT PUNTERS. READ REVIEWS B4 YOU THINKING OF JOINING ,AVOID AVOID AVOID .

Chris Killingbeck
18 January 2024
Comment from uk.trustpilot.com
I recently decided to try my luck with Paddy Power, drawn by their well-known brand and promises of a great betting experience. Unfortunately, my encounter was far from satisfactory, and I feel compelled to share my experience so others can be aware.First and foremost, the user interface of their online platform was frustratingly cumbersome. Navigation was not intuitive, and finding specific events or bets took much longer than it should. For a brand of this stature, I expected a seamless and user-friendly experience, but it was anything but that.Moreover, I was quite disappointed with the customer service. When I encountered an issue with a bet and tried to get in touch with their support team, the response time was unacceptably slow. Once I finally got through, the assistance I received was less than helpful and didn't resolve my issue. For a company in the service industry, this level of customer care is simply not up to par.Additionally, the odds offered were not as competitive as I had hoped. I found better odds on several other platforms, which makes me question the value Paddy Power claims to offer. In a market where every little edge counts, this was a significant letdown.Lastly, the withdrawal process was a hassle. After some lucky wins, I decided to withdraw my earnings, but the process was delayed and filled with unnecessary red tape. It left me feeling frustrated and doubtful about their efficiency and reliability.In conclusion, my experience with Paddy Power was underwhelming. From a frustrating platform interface to poor customer service, uncompetitive odds, and a problematic withdrawal process, it's safe to say that my expectations were not met. I hope they take this feedback seriously and make the necessary improvements to provide the service quality that bettors deserve.

SH
17 January 2024
Comment from uk.trustpilot.com
So I have my account set up to only be able play a certain amount a month which is only £300. I then get asked to speak to online chat about my gaming habits before I can play again. This took 90 minutes of chat whilst they asked me (I lost count) the most crazy amount of questions. That is a ludicrous amount of time and I told them I got asked less when getting a mortgage.Still never won a thing on their site so not going to bother anymore - just took a lot longer to answer all the questions than to lose my money

Jaras
17 January 2024
Comment from uk.trustpilot.com
Biggest scam ever, I don't normally leave any comments but this crap just a scam, people please don't bother with this site will never win here its a lots of scam loops that they hide in really small writing so people won't see it. The worst oh them all, is daily jackpot be aware of that scam

Justin Corbett
17 January 2024
Comment from uk.trustpilot.com
All good with them with problems when I had them Thay sorted it acca bet was the problem and no free bingo for 4 weeks but hay all good with me paddy power 👍🤖 not a bot 🤣

M Buckeroo
17 January 2024
Comment from uk.trustpilot.com
I strongly URGE you to use any betting site other than cheapskates paddy Power. There not on the same planet as other betting site when compared to pricing. Mt account closed for good with them. Absolutley embarrassing

Rick
16 January 2024
Comment from uk.trustpilot.com
First time join up and I had an issue got in touch and it was my mistake issue resolved very nice and helpful

Roger Fenton
16 January 2024
Comment from uk.trustpilot.com
I registered with PP last night. Placed 3 ACCAs, which are still alive after 4 teams in my ACCA won. Went back online this morning to place a few more bets and when I entered a stake, kept getting a message saying ‘max stake 0.00’.I chatted online with someone in the customer service team and after about 25 mins was advised to contact their ‘text team’. I sent a text to them and they replied saying I needed to chat online with their CS team. I said I’d been referred to them but they insisted I chat online to CS. After spending another 30 mins chatting online I was informed the traders had set a stake limit on my account and to go-ahead and place bets within that limit. I reminded him my max limit had been set to 0.00 and he said I should contact the ‘text team’ and that he could no longer help me. I explained that I’d already contacted the text team and could I possibly speak with someone who could explain their decision to restrict my account. He said the decision had been made and wouldn’t be overturned. I did contact the ‘text team’ again, and they again told me I needed to chat online with the CS team. I explained what I’d been through and sent screen grabs of conversations and they simply ignored me. I have no idea why restricted my account and the customer service is shocking. I know they don’t care about little old me but hopefully this review will help other punters when deciding who they decide to lose their money with.I wish I had read the plethora of negative reviews on here before registering with them and I strongly suspect all of the 5 star reviews are blatantly fictitious.

Mick Ohare
16 January 2024
Comment from uk.trustpilot.com
My wife uses PP but asks me to do her bets as she doesn’t feel confident enough but she has been with pp for a while now ,PP rave about their wheel and what wonders you can receive ,,,,,what a load of crap you might spin the wheel and get a 10p scratch card ,you never win a penny or 3free spins again never win owt ,,,,,,,don’t bother

Nicole
15 January 2024
Comment from uk.trustpilot.com
My account was suspended the first day and they closed my account shortly after and refused to explain why or give me my winnings. They are a waste of time and will steal anything you win.

Nicky Strachan
15 January 2024
Comment from uk.trustpilot.com
I had an issue with my card and customer services were spot on ,friendly, knowledgeable just what it should be but not always what you get. Well done PP.

Ian
14 January 2024
Comment from uk.trustpilot.com
Total garbage. Very low RTP. Sooooo many dead spins it's sickening. Absolutely rip off. Glitchy slow website. Overall absolutely rubbish.

MC
14 January 2024
Comment from uk.trustpilot.com
Have to compliment Paddy Power on their ability to try and resolve issues. Had a problem whereby only 3 of my 5, 10 euro and above bets in a week were recognised and agent on chat went out of their way to ensure this was rectified.

Stephan Hewett
14 January 2024
Comment from uk.trustpilot.com
Ive been playing paddy power for about a year a now and today is the final straw with these criminals. Avoid at all cost.. I play big bass bonanza at 10p stake. Pretty much the onky game I've played here for the duration. Im 10k my stake down and never once had a win higher than 350x maybe twice.. Here's what I've noticed tho and since then can't unsee it... About 80% of all bonus chances on the game are actually a deception and not a bonus chance at all.. The scatter lands on reel 1 and 3 and then zero scatters on real 4 or 5 anywhere in view. Completely removed from the reels... There's the same deceptive bonus chance on reel 1 and 4 also but does not occur anywhere near as many times as the con on reels 1 and 3... I have thousands of examples of this and never once as a feature been won from it becoz it's impossible.. A bonus chance that isn't a chance at all.. It says this nowhere in the games discription and even more concerning does not happen on any other platform where I've played the game.. Just designed to decieve and phycologically destroy the player.. Secondly well over 80% of all features that u do land arte actually a ore determined feature which is capped once it exceeds 20x no matter how many feature spins u have left. U would of all of playing the game experienced this.. 10 12 15 feature spins left and 0 hits. Again I have so many recordings of this and for so long now that it's undeniable.. Ive achieved in all this time the times 10 part of the feature twice.. First time paid 0x second time paid 20x and today for the first time got all 5 scatters and it didn't even pass the times 2 part of the feature.. Max win is 2000x and its already taken 10kX so 4 max wins needed to only achieve 80% rtp 😂 I wish I was intelegent enough to expose these criminals and if anyone reading this and saying paddy power big bass bonanza.. Keep this info in mind and see for yourself.. Hopefully it will ruin it enough to The point that you stop allowing these evil rotton ppl to steal anymore of your money

Harish
14 January 2024
Comment from uk.trustpilot.com
From my experience, I can assure everyone that paddy power is a fraud company. They are in the market just to loot money from the people on the name of entertainment. If you loose they will take your money but if you win they can change odds to your bet whenever they want stating that the odds presented were a mistake from their traders. Last year, I lost 1000’s of euros on paddy power and till then everything was working fine but the moment I win a bet of approximately 2500 € they told me the odds presented were a mistake. Then when I complained they block my account forbidding me to withdraw the money that I deposited. I have been complaining about this for months and they just ignore everything. I had the screenshots to prove that they changed the odds of my bet.I just wonder, if a company like this can’t afford to pay 2500 € how will they pay millions of euros to someone if they win. Everything that you see online that someone one big money from paddy power is just a fraud promotion.

Mr G Clay
14 January 2024
Comment from uk.trustpilot.com
Terrible misleading BOG offers.Accept odds change button doesn't get honoured.Put a bet on at 11/4, didn't take price. Horse won at 100/30 and they wouldn't payout at 100/30.Spent over an hour on chat but they wouldn't bend.Very misleading and confusing rules..bit of a joke for a company this size..will never use them again

James Hodge
13 January 2024
Comment from uk.trustpilot.com
Always good for helping you out when technology is being a problem and always well mannered

Richard Evans
13 January 2024
Comment from uk.trustpilot.com
I gave Mariah 10/10 on the Paddy Power survey response as Marian’s answers were prompt, professional and she offered me goodwill for a bet I had claimed correctly but then not processed correctly but she could see it was a genuine error and misunderstanding. I like Paddy Power a lot, the only betting site that I use, but they have let me down previously with similar claims where it felt unjust, to the point now where I screenshot every bonus/award claimed, but Mariah has restored my faith in PP for doing the right thing when asked. Awarded 4 out of 5 here because I had to repeat myself 4 or 5 times to the ‘Bot’ that first answered my query, that was frustrating…

Chris Paton
12 January 2024
Comment from uk.trustpilot.com
Had a technical issue sorted out by Mohammed. Great guy sorted the issue out and was friendly and polite on our webchat. Great service from PP as always. Just another reason why they are by far the best betting company out there.

FM
12 January 2024
Comment from uk.trustpilot.com
PP lucky wheel is a complete joke, if you are lucky you win a 10c scratch card. Really if you are lucky. Paddy power bonuses are the worst compared to all other online casinos I've used and still use. A great part games are pp exclusives and are not great to be honest they feel cheap and don't give you the feeling that you are playing a fair game. A BIG WARNING... Few days ago it was on the news that PP was brought before the courts because they refused to pay winnings (obviously the higher winning of above 10k)... It turns out that they can refuse to pay any winning at any given time and there's nothing you can do about it even if you spend another 100k to take them to court you will end up with great losses as it's all in the small prints... So forget about PP how higher jackpots, don't even look at them because first of all we can't tell for sure that they are won by real actual customers accounts, secondly PP will not pay it. They screwed up customers over 20k , imagine if they are going to pay out jackpots over 100k.The only good thing I can say about PP is that they recently introduced a feature that shows you your true balance of the past year.

Frederick Mcdwyer
11 January 2024
Comment from uk.trustpilot.com
Had a great experience with Paddy Power today, the agent spent time going through the safer gambling tools and service they provide, I never felt rushed and I was very happy withe the over knowledge of the agent(John), would thoroughly recommend Paddy power.Fredmack

Derek Stanton
11 January 2024
Comment from uk.trustpilot.com
Don't use they come out with silly rule when using app you have to opt in to get best odds my horse came in at 11-1 they paid 6-1its like going to restaurant and having inferior meal because you didn't opt in for best one doesn't make sense loyal customer for now going to coral bog

Ronan McElligott
11 January 2024
Comment from uk.trustpilot.com
Rohitha was very helpful with fixing the issue I was having thank you very much Rohitha

Mario Barroso
10 January 2024
Comment from uk.trustpilot.com
Registered with them and was given 60 free spins. Played with the free spins and won £2. Played with the £2 and won £40. Tried withdrawing so that I can put another £10 in to activate the second bonus. Only to have the account closed with no reason. Paddypower the gambling site that loves win you lose. Closes your account if you win.

Emily Kate Weir
09 January 2024
Comment from uk.trustpilot.com
AMAZING !! I honestly couldn't have asked for a better service, was fast to respond to my query, super helpful, very patient & overall such a nice kind polite agent so thankyou.

Gary Clayton
09 January 2024
Comment from uk.trustpilot.com
Without doubt the worst customer service from any online bookmaker.
Sriram
25 January 2024
Comment from uk.trustpilot.com
I have to be fair to Paddy, although most bookies obviously want your money, at least Paddy offer fair rewards and refunds to customers when other bookies do not. They are the best to use!
I have to be fair to Paddy, although most bookies obviously want your money, at least Paddy offer fair rewards and refunds to customers when other bookies do not. They are the best to use!