4 / 5
23 February 2020
Comment from uk.trustpilot.com
these people will not let me back into my account ,they give the same nonsense every time i chat with them ,they blocked my account the morning after i deposited,i dont know why the gameing commision dont check them out ,its only a 60.00 balance but im not rich,i will continue to try to prevent people joining there site ,thank you
20 February 2020
I want to give 0 star but unfortunately must give 1 star this site Leovegas is nothing compared to other sports sites they promise you become welcome bonus bla bla but it is not true they ask you pay more then you will get bonus.
This is for Leovegas:you guys should learn from tipico or unibet bet3000 the best of all with bonus rules.
dont play on this app again adios
I have finally recovered all the money I lost to this company with the help of Betty Wallace a financial recovery expert. After months of waiting for this company to accept my withdrawal request which they denied, They locked my account and stopped responding to my mails. She helped me to recover all my money from them. She honest and trusted. I highly recommend her to you if you been a victim before contact her via email on bettywallace140@gmail. Com or whatapp +12813520297
18 February 2020
All thanks to Mrs Betty Wallace what a financial recovery expert. After months of waiting for this company to accept my withdrawal request which they denied, They locked my account and stopped responding to my mails. She helped me to recover all my money from them. She honest and trusted. I highly recommend her to you if you been a victim before, you lost money to those scam broker, plantfum,or company before contact her via email on bettywallace140@gmail. Com or whatapp +12813520297,
15 February 2020
Social Responsibility with regards to depositing funds
They have this system were you don't have to put your cvv number in to deposit funds. On every game you load, a tab follows and persistently suggests 3 separate amounts to deposit and all you do is click on the amount. No deposit card cvv number is required.
This is a gateway to gambling harm because if the site is left open when you leave the room, anybody, especially the very young can deposit funds by simply clicking on one of the suggested amounts and start playing.
This has happened to me with my Grandson who kept clicking on the suggested amounts and then started continually playing on these slots, depositing these 3 figure amounts suggested by Leovegas 14 times not realising that this was real money he was playing with.
Surely there should have been some sort of intervention by Leovegas at that point, what with these multiple deposits being made in such a short period time.
I have contacted Nicola in complaints but all I got was a cut and paste out of their terms and conditions referring to the fact that I am responsible for my account.
This could never have happened if like other sites, you need to put your cvv number in every time you deposit.
After over nearly two weeks I am still awaiting for some sort of resolution to my problem and have just been on to their customer chat right now and find that I am 34th in the queue this is why I am writing this review, as nobody at Leovegas wants to know. When I complained about this very harmful and dangerous depositing system they have, they went and locked my account.
I don't know how many stars to give them as they don't seem to want to know, so I cannot judge their response, But with regards to their persistently harassing depositing system, only one star I'm afraid.
16 February 2020
All thanks to Mrs Betty Wallace I highly recommend her to to anyone been a victim before, those scam broker, company, plantfum before to contact her via email on bettywallace140@gmail com or via whatsapp +12813520297 she trusted and honest, she help me to recover all my lost money from them
14 February 2020
I have finally recovered all the money I lost to this company with the help of Betty Wallace a financial recovery expert. After months of waiting for this company to accept my withdrawal request which they denied, They locked my account and stopped responding to my mails. She helped me to recover all my money from them. She trusted and honest All thanks to Betty Wallace you can contact her via email on bettywallace140@gmail. Com or whatapp +12813520297
Hey guys..recently i found out about leovegas and like everybody i was hesitant whether it’s a real deal or not so to check out I deposited 1000 rs. but did not gambled. I got cold feet and tried to withdraw without playing. I didn’t understood why the money kept coming back to my leovegas account but then i found out i was withdrawing via Astro card method & the money went to my astro wallet (you need to create astro account if you withdraw through Astro method) & from there i could transfer back to my account with 3% transaction fee which is not a big deal. But before you withdraw any amount that you have won or your own deposited money you have to verify your account & identity. The name on the bank account & leovegas has to be same. I shared my passport, a utility bill & bank statement and i was good to go. If u need any help at any point just use live chat feature it’s amazing i have to say. They are so polite, friendly & give you the best instructions possible. So i deposited money again played for a while & won a little money & i withdrew again without any problems. I promise you the site is legit. It’s my own experience. From seeing reviews here i can see people are not happy but I don’t know why. No one likes loosing their money but it happens sometimes. I think many negative reviews are because of that. Anyway i had a blast playing live casino. Loved it.
13 February 2020
Here is an email I sent to them tonight. I will update everyone on their response tomorrow if they get back to me. That being said I'm pretty sure its part of their business plan to defraud customers. I have spoken to some others from casinomeister who have had their funds stolen by this company and discussing a possible class action lawsuit. This may sound crazy but my friend and I have set up an appointment with a friend of ours who is a lawyer on Monday next week and he deals with this type of fraud all the time. We need to put a stop to these fraudulent online casinos. These guys are thieves and who knows, maybe we can shut them down so others don't have to deal with what we have. I usually play elsewhere but figured I'd try this site. Huge mistake! Anyways here is what I sent them
"You guys have stolen my money. Fed me false information which I have a full records of. Told me Sunday, Monday, Tuesday that I would have the wire transfer completed the following day. You took deposits from my bank only to tell me after when making a withdrawal that my bank doesn't accept funds from your company. I have contacted this email address many times never getting a straight answer, 24 hour support who have no authority to do anything, asked to speak with a manager that was declined. You have wasted at least 20-25 hours of my time and it is effecting my work and have lost significant accounts due to your negligence. I am posting a reply below from trustpilot where almost every review of your site is you defrauding customers. As well I have put a comment below from your rep who responds to these reviews where he responds to a complaint and says withdrawals are reviewed within a few hours. I have been waiting 5 days now and nothing. I have placed reviews and contacted Casinomeister. You are committing the exact same fraudulent practices against a friend I know who signed up for your site. If I do not hear from you by tomorrow morning I will be escalating this. Defrauding customers is completely unacceptable"
12 February 2020
These people are running cheating business international level.. friends please don't create account with these people and don't loose your money.. lots of people they lost there winnings.. they will block your account once you submit withdrawal request...
I highly recommend you to contact Mrs Betty Wallace via email on bettywallace140@gmail. Com she help me to recover all my lost funds from those company and broker
11 February 2020
Very disappointed in this company. The games are really good. Unfortunately when it come time to withdraw your money, good luck! They are very underhanded and will not let you get your money out. They have told me twice they were proceeding with a cashout and didn't do it. Now asking for more information after they said they had everything they need twice. I recommend choosing a more legit site.
09 February 2020
I joined LeoVegas a few weeks ago and can honestly say I have experienced zero problems. I can’t believe how many issues others have had. I’m in the UK and since joining I’m actually significantly up overall on what I have deposited and really enjoy playing. The withdrawal process is so fast sometimes with large withdrawals being in my account the following day which I’ve never had with other sites. I felt the need to share this after reading all the negative reviews as it doesn’t happen to everyone and I’m really enjoying the site. Sorry to hear others are experiencing so many issues.
Tried depositing a little amount of money.
I deposited 2000INR this morning, then i received fifteen messages from my bank that 30k INR has been debited from my account and is left with 2785 INR. It's 9th of February. Early in the month. How am i supposed to spend the rest of my month with that little amount? My month is ruined. I have a family to feed. It left me with tears. I read news about this casino and though it might be worth giving a try. And what happened was unexpected. Idk how good/bad is this casino, but luck doesn't seems like smiled on me. There must've been a bug or issue that caused fourteen extra transactions. If possible, please try to refund the rest 14 x 2k INR. I have to spend the rest of this month. I cannot feed on bananas and coconuts on trees. And unban my account. I played fairly. My friend logged into his account on my phone to show me about the casino and how it works. Then i created an account of mine, and i received a message about getting block because of having two accounts on same ISP. Please do not kick on the poor's stomach, refund the extra transactions. I can barely live two days with the money left in my account.
07 February 2020
I have joined leovegasclub.uk are they the same company as leovegas.com ?
06 February 2020
They took all my winnings (400x what i placed), then blocked my account next morning and used the excused "You broke the rule of having more than 1 account on the same IP Adress". I only played on my account, though my brother had allready been playing on that site on his account. But since we use the same IP adress, they took all my money and banned my account
04 February 2020
Leo Vegas took 26 Transactions out of my credit card in total $5950.
It wasnt put into my gaming account and they acknowledge that. Ive given them all documentation but have refuse to pay it back.
3 Subscribers Without Any Videos!!!!!
31 January 2020
Thank you Eric Weatherall and all the others who posted their experiences i almost signed up for this casino was just checking reviews first.
my name is eric weatherall these people took my 50 deposit and then blocked me the next morning ,i tried many passwords at there requests but they blocked me ,i was up about 20 ,above my 50 deposit ,these are very crooked people and should be shut down,thank you for reading this and i intend to do whatever i can to help other people from being scammed
30 January 2020
Played leovegas for a couple of days and spent alot of money on it.
Had money still in account when they closed it.Apparently i had self-excluded myself from a "sister" site over a year ago.So instead of refunding my money and shutting account they have shut account and stolen my money. I thought D*ck Turpin was dead ,But no he is alive and kicking at leovegas.
Not happy at all with LeoVegas read some reviews myself and never had any problems before until today they have all my documents and yet when trying to withdrawal there are just not wont to .
If I could give it less than 1 star I would've. I like the actual site BUT - I've changed up my bank account since i deposited my money, I've tried explaining to them 5 times but they didn't understand until i called them and explained after 3 weeks. I've send screenshots and more evidence that the old paying card was indeed mine, but still haven't been able to withdraw my money. Now they advise me to deposit more money so that the paying card changes to my new one, and then wait for that card to be verified - which apparently can take several weeks!?! IT CANNOT BE TRUE THAT IN ORDER TO GET MY MONEY I HAVE TO DEPOSIT MORE MONEY!?!?!?!
AND I don't know if im comfortable depositing more money knowing that I probably have to wait weeks to get them - and maybe not even getting them??
DO NOT RECOMMEND
28 January 2020
Avoid at all costs. 200 pound gone in less than an hour using slots. I had no big wins and only had a bonus round once on numerous games with 200 pound. Fraudsters!
24 January 2020
VERY BAD OFFERS. Used to be a great casino I heard but wow bad offer. Find a better casino which gives you a cash bonus straight away without having to wager your own money x35.
21 January 2020
This casino needs to be reported IMMEDIATELY. I contacted them because an account was created by my girlfriends UNDERAGE little brother using my info and money and once I found out I immediately informed them and asked to report it and block the account. What do they do? Literally made it so the account was not only still opened, BUT VERIFICATION REQUIREMENTS NO LONGER NEEDED SO THE LITTLE Shh STILL HAD ACCESS. I thought the account was closed until 3 days later ANOTHER 40 GOD DAMN DOLLARS SHOWED UP DEBITED ON MY EWALLET STATEMENT FROM THE ACCOUNT (and deposit method) I HAD JUST TOLD THEM WERE FRAUD AND STEALING FROM ME. what's their response now? To have me verify a god damn account I didn't create, to send deposit documents that weren't even the ones being stolen from me, no response besides "this account has been blocked due to security reasons, please submit the deposit method verification in order to verify the account" how do I report this to there licencers and Ombudsman. I have screen shots, chat transcripts and financial statements (including me reporting this to my financial institution) along with proof of their complete and utter lack of customer service and disgusting (seemingly purposeful) ignorance to the situation. STAAAAAYYY AWAAAYYY
20 January 2020
I have allmost always been happy with LeoVegas. Has been playing sport for like 2 years here. Allways been happy as withdrawals are Quick here never had a problem with that. Even tho their market is limited and cashout Option is very limited i have been Allright with that. But now they have removed every single form for bonus or offers for me. No more offers under “my offers” no more “my bonuses”. I cant even place bets to earn freebets anymore. Livechat is gone terrible. Very limited. Cant contact at all on livechat. They are not even available every Day and you really dont know when they are available. E-mail is horrible. Takes days to get an answer. They removed their phone number So i cant even Call Them anymore. This site has pretty mich turned from good to s*it. So im defineatly finding another bookie.
17 January 2020
If I could give zero stars I would!!! Absolute fraudsters, offer bonuses but then don’t deliver. Please PLEASE avoid at all costs and use a reputable casino. Waited 45 minutes for the online chat to be met with the most unhelpful and clueless advisor ever. Really can’t warn anyone enough to stay away!
16 January 2020
I got 55 free spins, managed to get up to £40 n lost it all on monopoly, was going to continue playing and make a deposit but after reading these reviews there is no way. Just too many bad ones for my liking! Clearly there is a massive issue when it comes to people withdrawing their funds. Such a shame
s z khan
13 January 2020
I wish I could give zero stars .last year opened an account which was immediately closed .and told that my account is permanently closed based on casino discretion and can’t play at other sister websites their decision is final .
Played at royal panda not knowing it’s a sister site ..till the refund application Leo Vegas confirmed 10 times that I am permanently excluded but when they came to know of refund they started saying. It’s a lock and I can register at sister sites where as I have many proof ,live chats where it has been confirmed a million times that it’s a discretionary exclusion. Pure scammers ..reporting the casino ..casino was fined £600000 in 2018 on same grounds is again doing the same ..no respect for this casino
14 January 2020
I have read other reviews and I wish what others have said didnt prove to be true.
I joined LeoVegas a couple months ago. I won a decent amount of money a few days ago, which would have been my first withdrawal request on the site. I have not heard a peep from anyone about anything! I took it upon myself to research about the verification process and sent them all the required documents (without being asked). No one has contacted me at all, and I have sent two emails with no reply.
I am very concerned this site is a scam and I will not get my withdrawal.
I find it interesting that their customer service rep can respond to all the negative trustpilot reviews but not actually respond to the customer when they try to reach you. I even tried to contact live support and was made to wait 5 different times in a queue and then when I was supposed to be #1 I was disconnected each and every time.
I have played on other sites and have never had even close to a similar experience. I am scared this site is not legit and I have been stolen from. Just like customer service explains to reviewers who are upset about losing. The games are run by algorithms and it's all luck, so then when someone is lucky why are you punishing them and not paying out their winnings.
It's now been 3 days and not a word or any sign of life on the other end of the computer. So incredibly sad that businesses like this exist praying on innocent people. If I walked into a casino with $20 pulled the lever and won 1 million dollars the casino isnt going to tell me I dont get my money. If it's a game of chance, and a customer gets lucky, do the right thing and pay them!
I wonder if i will ever hear from anyone....
12 January 2020
I joined and after talking on there live chat, I never received my free 20 spins. They told me to try all kinds of things but none worked. Rubbish!!
11 January 2020
I ’m your loyal customer. I have been playing your casino since 2017, but the experience of each withdrawal is very bad. I tried to withdraw after winning 1500 on Wednesday and waited for two days without any reply or email. Remind me why I ca n’t withdraw money. I asked the online service department and they said that I would provide a proof of my previous bank card. I lost my last phone and bank card for almost half a year. I changed my new phone and could n’t provide past login history. I would like to ask why I did not use the past card to make another deposit. Why should I provide him?
The biggest online scam casino there is.
They refuse to pay out any deposits or winnings .
no mather what you give them of documents and verifications.
even AFTER they have verified everything,
They refuse to pay put anything you have deposited or won ,
they just come up with new and illigal reasons why they havent payed out .
Everything from they havent had the the time , to its pending...... yeah right.... for several days !?
thiefs , that what they are .
They will do everything they can to slow down any form of payment . and i think they only way to get youre money back from this site is to take them to court .
Bether to give youre money away to a good cause . rather then give it to thiefs .
06 January 2020
These people only know who to take money , i earned 21972 an they refused to give money to me saying i played and i lost , I'd lost while playing than why will ask for money , it's a scam stay away please. I contacted them again ,again they are saying that they credited the money into my account and i played the game and i loose all the money , I ask them to show me the transaction but no response from their side , please stay away from this site complain on BBB as well for this company and on UK department as well I'm going to forward complain on every site
05 January 2020
After deposting almost 50.000 danish krones, i finally won, 60.000.. but as u can all guess, i cant withdraw my money!! I am reading All of your bad comments, and i am wondering? Will i ever get my money? im giving this site one month to give me the money.. and that Will be 2 months i ve Bern waiting for the withdrawl, after that i am filling a police report!! They are litterly scamming people!! And that my dear friends is illegal! Luckily for me, my dad is a lawyer, and im gonna go to court with stupid site!! And leovegas i dont need your reply, ur copy paste answers Arent enough
03 January 2020
Absolutely horrendous site! Keep well clear. They are quick enough to take your money, but when you actually win something trying to take your money out is a big problem it takes so so long and there’s no help at all from them!!! No one on live chats, no one replies to emails! I have photo evidence of every single time I’ve contacted them with no response and how much I’ve won
02 January 2020
Do not open a account with these you won’t qualify for any of the offers they advertise and will not allow any withdrawals due to T&c’s
Terrible odds and even worse markets available
SP only available on every horse up until start time
30 December 2019
Yeah, i actually managed to pull money off this site twice, 4000 dkk.
But dont expect that you can win money the next couple of days or weeks after that, its basically a ripoff.
besides that, site has most games, all put together on one site, which i like alot. i usually love to play here but it feels like you get limited once you make withdrawals, even tho thats AGAINST THE LAW Leovegas.
Mr Ronald Hickson
I've given this site one star because the layout is good that's it rest of it is crap you can't win any money no matter how much you put on. learnt my lesson the hard way.keep your money in the bank .
28 December 2019
Been on this site for a number of years. Spent thousands with them. After depositing heavy and loosing heavy they have closed my account. I play in a lot of high streets and often pay cash into my bank account. As I can’t prove where the money came from they’ve closed my account. Lots of bad reviews about them changing policies and rules etc to benefit the casino. Have no way of trying to win back some of my losses. STAY CLEAR OF THIS SITE !!!!!’
27 December 2019
Deposited over £100 and finally got a bonus On who wants to be a millionaire. Had 10 free spins and I won £2 on a £1 spin. Absolute joke. They get you with the deposit and get 100% bonus which you won’t get till you have wager 35x your deposit amount. And with the poor wins there’s no chance.
I’m Closing the account.
Don’t waste your money.
Still Leovegas trying lure indian public for this casino to spoil their money and life...without verification you can deposit as much as you want but you can not withdraw the amount without verification of your account which will not happen even after submission of proper doc...All Indian bank immediately stop allowing transfer of money to Leovegas through debit/credit card...software is designed in such a way that in1st few spins you may earn good amount from almost all games then you will loss double, triple or more if you can not control yourself...Be careful ...i am trying to explain to the banks about this and to barred all cards..
26 December 2019
Worst ever online casino.
You can't withdraw winning as they keep on giving stupid reasons and finally you play out your winning amount and loose all of them.
Never ever enrol with them
21 December 2019
Absolute scam. I have been trying to cash out for over a month. Had to submit sensitive personal information, then withdrawal was cancelled. Was asked to submit credit card information. Credit card not verified, still shows pending for over a week, and withdrawal cancelled again. Several attempts to reach support via contact us form have garnered zero response, aside from auto reply claiming 24 hour response time. Email address garners same response. Live chat indicates a queue of 3 or more people, which never changes and kicks you off before you connect. Deposits take seconds. So as long as you plan of losing your money to them and continuing to deposit, service is fantastic, don't try to get your winnings though. Scam scam scam scam scam!!! Beware!!!
20 December 2019
STAY WELL CLEAR. I have been a gambler for many years, I play online and in the high street. As I play the high street a lot, I pay cash into my bank account. After deposits totalling thousands of ponds, Leo Vegas asked me for proof of income, I explained I put cash in via winnings form high street outlets and other online sites. So as I couldn’t prove I earned the money they closed my account giving me no chance of ever winning back some of MY money. This is outrageous and should not be allowed. Stay clear of this site !!!!!!
19 December 2019
Used to gamble a lot on this page and had some decent winnings (always took them out right away, which worked fine). However, now they simply closed my account because of 'restructuring', which smells like bs. Customer support will not give me any proper info and just says I can't open a new one. Bye bye LeoVegas, gonna keep playing at the competition.
Edit: I have been in contact with your support team and all I'm being told is 'because of restructuring, we closed your account', but they refuse to give an actual explanation
I was lured into the online casino while reading a story about the leovegas CEO losing his job for making a glitch in the game. I was asked to deposit ₹1000 to get ₹30,000 cash benefits. I only realized after depositing my cash that I was caught in a bait. I tried to withdraw my cash within 5 min. But, It didn’t work out. Fast forward, It’s the 9th day. I contacted the support team, I was told to verify my account. I uploaded all the necessary documents and they rejected that all the pictures were blurry. I have been with the support team for nearly 5 hrs. It’s still of no use. They say, They still need a better pic my documents. I use the latest phone, I don’t understand how it could be blurry.
P.S I also realised later that the story was a clickbait to lure customers in (I read this in an article). I only wanted the money which I deposited, I never used their service.
Pros: It’s easier to enter the site, sign up and deposit your cash. The process gets approved in seconds. Voila, You’re in !
Cons: In order to withdraw your cash. You will be asked to submit your sensitive information and documents which will sometimes take forever or maybe never in my case.
18 December 2019
I find leo vegas casino 1 of the best,support people very friendly and helpful with prompt service and quick payouts.would recommend them to anyone
14 December 2019
No stars . Shocking website. Let's u deposit. But u can't withdraw any winnings Do not use them.
12 December 2019
Over the last 20 years I have tried out almost every sports betting site, and LeoVegas have proved to be the absolute worst from the perspectives of trust and customer service. The verification process was smooth enough, but once complete they advised my withdrawals had been processed (in fact I received 2 emails to that effect)... however I never received the funds, every following day for seven days they stated they were having technical issues with fulfilling Paypal withdrawals - which they also said were affecting all customers (I have a gut feeling that wasn´t true but that´s by the by). They were unable to say what the exact nature of the problem was, and also how long it would take to resolve it. Finally, today, I was advised to log back in to the account and rerequest the withdrawals back to Paypal.... but I was unable to do so because I was on a 6 week time out AND had previously asked them to close the account (which they did). Out of exasperation and to ensure I never do business with this company again, I requested a permanent self exclusion... then I got an email back saying that I already had a self excluded account on another of their brands and therefore they would confiscate my winnings and only refund the deposits... all after being told for days I had either been sent the withdrawals in full already, or would be soon in due course. Needless to say I have filled a rogue operator report directly with UK Gambling Commission and also raised a case with IBAS. I cannot envisage this company still being in existence 5 years from now, given this kind of conduct...
I could Not believe What I read online Actually happened to me.
The deposits Go very well taking in 2 seconds
I was never able to withdrawls my winnings. an error message kept appearing. I have proof I tried to withdrawls as i kept getting the validation email. The customer support said it was from.their end. I finally gave up after 2 weeks of being ignored. Played my winnings and lost. YOU CANNOT WITHDRAWLS not the first one who has this issue. They do it on purpose to make.u play and loose your gains. STAY AWAYYY FROM LEOVEGAS.
08 December 2019
Victoria potter what a fake review!
Anyone with a brain can tell it has been written by the casino!
This is the best site I have ever played on, the graphics are amazing, the games are fun. The wins are great on most games and they pay outs are fast and worry free. I recommend this site the best online site thus far. I am NOT affilated with this casino or any .. this is my feelings
07 December 2019
the only thing i want to say About Leovegas that the payout is terrible. Takes much to long !!!!! N1 casino is a lot better with fast payout. I will stop playing at Leo and go to N1.
05 December 2019
I had deposited amount of Rs 40,000 INR and side by side I uploaded documents so that my account get verified for withdrawals the moment my account get verified that time there is balance of around 60,000 INR approx and the very moment balance of Rs 40,000 INR get vanished. on asking with them where that money goes one person said you have deposited money with someone else credit card so we don’t accept 3rd party transaction so we initiated refund to same credit card . I was satisfied. And when next day I haven’t got any amount refunded and ask them again they said you lost that amount ( basically they are liar don’t want to pay you back ) . I told them please go through the casino and transaction history and prove me that I lost the bets they have no answers to my questions and on calling customer care they don’t know a single thing about anything they put me on call around 20 min and on last said they will check and my be you lost your bets . There is a option on app to check your lost and win bets I told them to go through that but they are not listing. One person saying it will be returned and another is saying you lost . It’s all Fake thing don’t use this application .. moreover they said withdrawing money through Skrill account is immediate not its been more that 30 hours i haven’t received any amount it’s still pending .. I have all the screen shots of chat and mails I send them anyone one to see please whatsapp me 9555955950. . Even they don’t reply on mails also fake maid if for customer care
01 December 2019
Sick Mother fakers. I have spend 10K for playing games and i have not won single money. its a big scam. its should shut down asap. Platform is not worth for playing any time of games. sick SICK holes. People are expecting so many thing to earn some money. i will give big ZERO for this platform. guys don't put money on this platform.
28 November 2019
Please dont trust this site. They will take your money immediately. But wont pay back. Absolute cheating in day light. I wonder why nobody taken any legal action yet. I would like to give negative rating.
Stay away...stat away....dont waste your hard earned money, time and life. Wondering how these people can cheat others like this. I am sure few positive reviews were given by company hired publicity people.
26 November 2019
Leovegas seems to be happy to take money from you but does everything to not give you your winnings. I waited 6 days for my withdrawal...they finally emailed me 6 days later that I have to give them my driver's license and also utility bill to have the winnings to be transferred to my account. Why don't they tell you to do that right away instead of making me wait. It's like they want your money but won't give you your winnings at all. Why take the money right away with the bank account provided but won't send the money that you have won to the same bank account without difficulty? Worst experience with this.
24 November 2019
Would put 0 star if I could! I signed up today and got sent a verification code through text and i entered it and I got "your account is now locked" so I went to live chat asking what the hell, all I wanted to do was sign up like? During the chat I also received a welcome email with a completely different verification code! But when I started the chat, it said queue position 2! Half hour later, still 2! 🙄 eventually I got someone on the chat and straight away got asked for ID and bank or welfare statements for verification. First of all, I don't mind sending proof of I.D to show that i am over age, but what's a bank statement or welfare letter got to do with it? He said proof of address but like u don't need my address realistically if I was making deposits or withdrawals! Also the person was very very rude, so I decided not to send any documents and told them to delete the account all together, as I don't want my name, date of birth or phone number registered on their site anymore! The person then tried to tell me I signed up like 3 weeks ago 😂 which is not true as I never even heard of the site until today! Hence why I tried signing up today! He was cheeky and said look back on your emails to the 7th nov and I did out if curiosity and guess what, no email from Leo Vegas for that date! As I did not sign up then! I tried signing up today. Was told I can't use my account anymore if I don't send verificaion, which I found funny cause I didn't even get to use the account in the first place! Never in my life have I come across such bad service for just trying to sign up! And by reading all the bad reviews on this site, I'm actually glad now I got such bad service and got them to delete the account straight away! So thanks Leo Vegas for your appalling service! Cause by the look of other reviews, I think I had a lucky escape!
23 November 2019
I so wish I had researched this sportsbook properly before signing on. Have been trying to withdraw money for over a week. They keep asking for me to verify my account (despite the fact that they sent me an email saying my documents had been verified on October 23). I understand now based on all these reviews that they will never give me my money and there is nothing I can do. DO NOT MAKE THE SAME MISTAKE I MADE. AVOID THIS SITE AT ALL COSTS. I’m trying to get them ranked on the blacklist on sportsbookreview.com in the hopes of preventing anyone else from going through this.
Avoid like the plauge , even when you win you lose Hi , I used leo vagas in the past so I thought I would try my luck again! , I have a joint bank account with my son but I acsidently put his long card number instead of mine even tho it's the same account anyways I notified leo vagas of this I resived a email saying that it's fine to use this card but any further deposits on this card will be void , I then opened up live chat to make sure with the relevant department that I can withdraw this time but in future use the right card I made sure 100% and they agreed that I can withdraw after they got through to the relevant department , I saved all emails and screenshotted proof of the live chat anyways today I got a email after my withdrawl got canceld and my account blocked stating that I used my son's card and it's not allowed even tho I have proof that they agreed I can withdrawl but not use the card again .
22 November 2019
Worst online casino every. It took me me 2 weeks to get my money as they kept asking for documents non stop. as well as they don't allow u to withdraw to alot of banks however they allow to deposit from these banks which is very stupid. You have no chance of winning what so ever, i have been playing for 3 days only and lost 14 k in total dont recommend what so ever. SCAM
people u can trust Leovegas because there amazing as well.
Leovegas has many good sportbetting options. im really happy an an vipmember of 63% forget all these negativ reviews because people hating on leovegas because they have a gamble addiction
21 November 2019
I have had been a loyal customer of Leovegas for quite some time, but over the last couple of months I had several issues whereby I made a deposit via Trustly and was taking from my account, but not added to my leovegas account. This is happened several times. I have now decided to cancel my entire account with Leovegas and also holding them liable for punitive damages. Have spend a lot of time and energy contact via Chat/Email/Phone and always the same answer we will look in to this come back to you via email. Please be careful opening an account with Leovegas, please also consider that they have received a fine as well recently for targeting certain customers in for example NL, which is not allowed!!!!!
18 November 2019
Leo Vegas has recently locked my account without giving any reasons.We Indians are being mislead by this casino company showing Malta Gaming License in all countries&looting our hard earned money ¬ replying satisfactorily to our queries on their altered terms and conditions.
La Le Lu
LOGIN IN HAS BEEN DISABLED PURPOSELY SO THAT YOU CANNOT HAVE ACCESS TO YOUR ACCOUNT. ONCE YOU HAVE MADE A DEPOSIT IT IS GONE. TO GET IT BACK ALL SILLY EXCUSES LIKE BANK STATEMENTS, PROOF OF OWNERSHIP OF THE CARD ETC ARE ASKED TO DILLY DALLY THE FULL PROCESS IN THE BARGAIN THE CUSTOMER IS EXPECTED TO GET FEDUP AS HE IS FACED WITH A BIG WALL
had a few problems withdrawing my money, sorted finally after a while
I wish I could give negitive stars for this site. No problem taking your money but won't pay. My husband won a big amount of money and they refuse to pay him for no reason at all. I highly recommend Betway they do pay. Don't waste your money on LeoVegas l
Back in the day this site was good but not anymore I was a loyal customer until tonight have finally closed my account after watching my deposits being used up in record time yet again and decided enough is enough.
Gambling should be fun with a chance of having a good run for your deposit but with Leovegas lately you just keep hitting the button and watch your money disappear you might get a bonus round I say might???? but don't expect to see returns like the major sites.
Leovegas are spending too much time making sure they don't fall foul of the gambling commission regulations without looking at their one asset their depositing customers.
Leovgas will reply with the usual company script but after years of playing there I can safely say their reply will be just like their site same old B/S
Thieves and bad organisation. It took more than 6 hours to get my withdraw accepted but accepting my money takes 2 seconds. Live chat is a joke i was position 1 and waited more than 30 minutes after 20 minutes i thought my website froze or something. Biggest joke on the website of bookmakers. Unibet is number 1 getting a coworker within 15 seconds. Withdraw is 2 minutes . Getting a free bonus money from leovegas is like stealing a diamant from a juwelry is too hard. Cheap organisation.
Seems pretty unfair that all these bad reviews come up first here. My experience of Leovegas has been great - yeah I lose as well as win but when I do win I am paid within minutes to PayPal. If you are a legit player then there should be no problem.
WARNING!! THIS SITE IS A SCAM.
Worst online casino to deal with. I have been waiting 2 weeks to get my withdrawal now because the documents I've sent are 'insufficient' the same documents were fine weeks earlier when the withdrawal was much smaller. Customer service is rubbish I had on multiple occasions had the representatives tell me everything was sorted and I could expect it to be payed out, only to find a few days later when I asked what the hold up was that i needed to do more documents. I would highly reccomend staying away from this site and their rubbish.
as requested I contacted the customer support team. Again for the 100th time and sure enough the same result these scumbags just mess you around. Take your money no problems and find anyway they can not to pay you.
Hands down the worst online casino out there in terms of withdrawing money or dealing with customer 'support it's been 3 days already for what should be a 5 miniute bank transfer, I've had to send all sorts of personal documents multiple times to approve the withdrawal but after 3 days it STILL says pending. And then after all this they hit me with an account verification request to slow things down even more. Never ever ever give a single penny to these clowns, best options are sky casino or virgin gaming. I've dealt with 5 different customer service people all of whom have given completely different information and been completely unhelpful.
Been using leo vegas for over a year. Can't complain about winning/losing I'm probably more winning up to now. My complaint is withdrawal times, used to be go on live chat request for it to be pushed through, done in minutes straight to bank. All changed without any emails or notifications. Now takes 48 hours plus, live chat no help, no explanations, nothing. To go from minutes to days is pretty crap. So if you request withdrawal and win again 24 hours later you have to cancel that withdrawal and start again and back to the bottom of thr que. Pretty shoddy
If I could give it less than 1 star I would. Absolutely disgusted with this Casino Won’t go into detail due to legal action in hand. but they allow under age gamblers with disabilities. You don’t have to enter your 3 digit security code every time you deposit which led to a large sum of money being deposited more than once. Disgusting customer service won’t even remove my card only suspended the account which I want closed give up talking to them they are a waste of space
Leo Vegas casino has to honestly hand on my heart be the worst online casino I have ever played. Now their is numerous sources speaking about casino sites fixing online slots to benefit the financial status of the company with leo Vegas you 100% get this. I found their site depressing, money disappeared in half an hour with no features or small wins i certainly wouldn't call that fun and a good experience my response was to straight away shut my account with them the only loss I see from their greedy ways is that they will eventually lose thousands of customers and go bankrupt which I would really love to see. Their has to be some sort of fairness in online casino but a 5% payout is obscene. You may as well burn your money before playing this casino as I believe you would have a lot more enjoyment in doing that Good luck
My problem is with the Panda Paws Game. When I first started playing it, I won big. But since then I noticed the game is super stingy. The panda often opens & closes its eyes immediately so you miss out on the bonus. When you do get the panda bonus you get the mind trick game which ends in you not getting anything. You hardly get the free spins anymore. I've played several times over the last year, and it's never ever been generous like it has the first time & last time I won big. Which makes me think that either its rigged OR they've changed something in the game so you don't win as much anymore. Just seems super dodgy.
Reply to your message: Blahblahblah. Same BS. Once you win a good amount & withdraw, you never win there again. So don't go back people! Take the money & run!!
10 October 2019
What a rip of say 20 free spin and bonus i got nothing gone on to gone on she telling me to take a sceen shot what s joke has i said i did she did nothing
07 October 2019
I would actually rate them a 0 star. After almost 2 months of them fighting with me and making up new excuses as to why they wouldnt unlock my account, they finally unlocked it but refused to provide deposits I made and that they already reassured me would be added to my account once it was verified. They stated I went against their rules which was a complete accident and they agreed with that previously and apologized for the inconvenience. This has been non stop miscommunication, dishonest information and promises made by the staff, and every excuse possible not to verify my account. I now hold concerns that they have scammed me into providing them very private information, right down to a copy of my divorce certificate. If they arent a scam site typically, they def fooled and scammed me and over such small amounts is really sad and concerning to me. I guarantee they will not provide my other deposit made into my account either even though they say they are looking into it further. I do not trust them on any info provided by their support staff through email or through chat.
06 October 2019
Took about 3 to 4 days but being a Canadian user...i created an idebit account and had the funds transferred there pretty quickly. Now im just waiting for idebit amd my bank account to transfer it into my accouny. They were pretty quick with the withdrawal once that was all set up. I would recommend Canadian users to set that account up prior to playing as Leo Vegas has issues depositing funds into most of the canadian major banks. So far so good! ;)
05 October 2019
One of the VERY BIG Scammer in online betting community. Dear Punters don't waste your time and money. I have spent about a Three weeks, I had lost initially the huge money, Later won small bit of them and tried for withdrawing.. Same story were told to me that have been telling to many punters for many years..that Document is improper. I have given all my documents though even I have got the same response..
These Leovegas are "Money suckers" . You can bet on Betway is one of the very good platform for betting and are very genuine...
Varun R Nayak
04 October 2019
It is a big scam all are frauds. lost my 10k rupees dont play with this
I am gonna share in my youtube, Fb and instgram channel so no one should become a fool. unless i get a refund.
No star at all!!!!!! We won 3000can but its been 2weeks now we havent received a single amount! Just give the deposit amount we put in and we dont care bout the winning. They will block your profile if you will keep on following up them!
My first 48 hours experience on leovegas.com
1) good layout. You really easily find the matches you want to combine.
2) fast draft after matches are over (no long delays, even on special things like esports)
1) "technical issues" during registration. When I wanted to chose my welcome bonus a technical problem showed up. I finished the registration and contacted the support.
2) Support doesn't manage it to answer within 1,5 days. Now there comes the weekend and I have to wait 2,5 more days untill I MAYBE get an answer? Really not a good service to a new customer. If I read the other negative reviews I might even not get an answer at all...
I feel scammed even before I tried to withdraw.
30 September 2019
App is fantastic. The experience is so smooth and beats any of its rivals hands down.
The negative I have found so far is with the withdrawal processing time. How it can take 48 hours I don't know! After reading some negative reviews on here, I really don't have much hope. According to my account, I am completely verified so let's see if they pay out.
4* review is pending me getting my winnings!
I will update shortly.
29 September 2019
Frauds.... Just to check My faith and future & their loyalty & I opened an account (after looking their different adds for providing 30000 bonus on the entry) --- Than they asked me to deposit minimum 800 so i would be eligible for the offer) i deposited 1000 - which is deducted from my account but now showing in their account since last one month !! - i have tried several chats & mails but could not get any help despite of they are asking me to upload my complete account information ---- to which how should i get the confidence as if the fraud can happen for 1000 ---- it can be happen to my account too ???? Beware
26 September 2019
leovegas a fraud site i am deposit money maney time no problems but withroul not done tell account verification maney time submit legal documents but not verify customer service not support maney time trying connect custumer support but queue position 7 4 5
21 September 2019
You guys are a fraud , im a trusted player at leovegas and play alot and now you wont pay me because of an incorrect bet setlement bundu mustafa scored for aarhus and you guys keep telling its an own goal its not i contacted the club aarhus and fifa and they told me bundu scored if you guys dont change this i will contact the gamecomision
20 September 2019
Professional Scammers!!! I deposited 4 times in one day and got the money no porblem into the LeoVegas account. The problem is when I used the 100% bonus they offer... it says that it failed and you dont get your bonus or your money to your account but it was charged to your bank account.... To add on top of that they took it upon themselves to make 6 more withdrawals off my bank account. In total instead of being charged 4 deposits I got charged for 14. Complete BS and scam. You'll never see your money again son't bother using this site.
Now i'll probably receive a reply stating how they have an increase in users("because they're so popular") and that my situation is my fault, and that I didnt keep track of my deposits. GARBAGE.
19 September 2019
Was skeptical of attempting to make a withdraw due to all of the negative reviews listed on this site. But my experience with LeoVegas has been great and straight forward! I made a withdraw of $900 and received it in less than 48 hours. By law they have to ask you for all proofs of ID as well. Any problems I recommend chatting to someone via the live chat and it speeds everything up!
18 September 2019
This casino has been ridiculous and they have taken every Avenue not to refund my small deposit. It is such a small amount, I cant imagine how ridiculous they will be if someone wins a large amount. Their response times are outrageously long, their live chat support is useless in managing any real issues or providing answers or help with concerns. I was locked out of my account after many deposits because I needed to verify my account. The upload links for documents would not work so I emailed them. It took a week for almost every response and each time made ridiculous reasons why I needed to resend documents but each time I complied. I finally decided to cut my losses, and I randomly received an email stating everything was verified and once I changed password my account would be good. I decided to give the casino another chance at that time so went to log in and it states my account is locked. I get booted off chat 6 times before I choose to email them my issue. I receive an email 2 days later informing me my birth certificate has a different name than my license. To my at 63 years old, it is obvious when I got married I changed my name to my husband's. They now require a marriage certificate for a marriage that ended 30 years ago and my ex husband is not even alive any more. That was outrageous to me. Now I want my pissy deposit back and am told it was invalid so I already received it and that is a complete lie. The site is not worth anyones time and I dont feel you will be paid appropriately without a fight
17 September 2019
Awful support system that will lead you on with long emails and completely ignore your messages. They will take your money and then close your account!! Joseph made my experience a nightmare.
16 September 2019
Wow I am shocked to see so many negative reviews.
I have always had a positive experience with LeoVegas with fast withdrawals as well as fantastic customer service.
I think some people on here just lost some money and took it out on the casino. They are awesome here.
13 September 2019
Never had a problem with Leo Vegas until now!! Won £250 on the 11th September, withdrawn the very same night, been waiting 2 days for it to be approved still nothing. Email them with the situation been told the same thing by what people have said on here, "backlog of payment service provider" a load of **********!!
Will be reporting this to the gambling commission with proof.
Beware of their promotion terms!!! This website isn't at all like other casinos in which you can deposit funds and receive bonus funds immediately! They expect you to deposit and wager 1750x before they will credit you with bonus funds! Who in their right mind would spend 1750x of real money for a £50 bonus??? SCAM SCAM SCAM SCAM SCAM!!!!
10 September 2019
Hi everyone jus to warn everyone about this is the most horrible worst online casino ever 🎰 it is named Leo Vegas these guys are thieves and real low lives I started playing with these guys about 2 months and over that time I’ve won over 3 thousand pounds but each and every time I tried to withdraw the money they said they have a back log of transactions they are processing which is clearly nonsense them winnings of mines I never got to see as they never released my money and instead they delivered rubbish customer service and gave me empty promises ! STAY WELL CLEAR OF THESE GUYS THEY ARE PROFESSIONAL THIEVES
06 September 2019
I tried depositing 1k to check out if these guys are authentic. To my surprise they proved right. They are scammers. Money got deposited, however it is not reflecting in the deposit account. When I tried reaching out one of their chat agent. After a long wait of 30 mins gentleman called David comes out saying share the proof. I have already given debit message that I have received. He says send screenshot to support. What an useless answer it is. I informed him it's a credit card payment and the transaction will take 2 odd days to reflect. He says send proof with screenshot, else we can't do anything. Why the hell I should wait depositing my money with you guys.
I have sent an email to their support email id. Received no confirmation that they have received my complaint. Pathetic.
This site is the worst casino I have ever dealt with.. I won 40 quid...so I decided to withdraw it..no chance.
I'd changed my bank card and cut the original one up..as you do..but they wanted proof I had this card..they said I could go to the bank and they a letter showing the card is not in use now..but the bank would not do this..I told them and they would not have it..the person on chat Gareth even swore at me..all over 40 quid...so I closed my account and left the 40 quid..for them..as they obviously need it more than me.. I wouldn't touch these cowboys with a barge pole.. my advise is to stay well clear..and by the way all the good feedback is off leovegas not ordinary people..as the online address is same as leovegas..so they are cheating on here too.keep away.
04 September 2019
It is a big scam...
First you make winnings and then they start to not add your winnings to your balance and claim that it is a technical error. So both your stake amount and the winning disappear from your balance with no records. I have lost a lot of my balance because of this. It seems they scam people by this way and claim it is a technical error. Don't even try! Do not waste your time and money on this site!
31 August 2019
Hi, joined with leo vegas about 4 days ago, won small amount and withdrew £40. Now I see all this trouble people are having, dont think I will be getting paid. 3 days now, still showing processing withdrawal. I have not been asked about verification. I always make small deposits, if I have a small win I make a withdrawal to see if im paid, if not at least i have not lost much. But certainly will complain to gaming commision. Hope they do the right thing.
30 August 2019
LeoVegas wasted my time further this evening, when they assured me £20 free bet was awarded but does not show on the site, not on account or betslip. Then you cannot place bet as its asking for additional funds. What a bunch of liars and scam artists. I will now let IBAS and Online Dispute Resolution deal with this as these lot are a bunch of timewasting liars and frauds, who lie thru their teeth about free bet awards and their online chat staff are the worlds worst. Never have I encountered staff that keep you on hold for 30 mins just to locate and look up your account. then, they do not know what they are looking at. acting dumb most likely to rip the customer off! I have had it with LeoVegas and their continued lies and dirty tricks, tactics. I will also be reporting them to the Advertising Standards Agency as their advert for promotion, £20 risk free bet is both false, inaccurate and misleading.
Requested a withdrawal to PayPal almost 2 weeks ago, which was not received - PayPal confirmed the transaction was not made. I have been asking customer services to confirm the status of my money for a week now, with no update apart from 'it has been passed on to our verifications team'. I have asked for updates several times since then, I get the feeling no one cares and that this may never be resolved. Very poor customer services and hugely disappointing.
27 August 2019
Been trying to withdraw my funds for close to 2 months. Everytime they come with an absurd requirement. Either change my account or change the withdrawal method.
Finally they said on 14th Aug they had done the transaction and till date (Aug 27th) I have not received the funds. They went to the extend of saying that the bank is not transferring the amount to me but they have transferred to my bank.
They gave me a transaction number which the bank said does not exist. And they repeatedly ask for my bank statement. When I ask for proff that they have done the transaction, they simply say that they are not supposed to share the information.
22 August 2019
I too am puzzled with the bad reviews.
My experience has been fantastic - good selection of games and fast withdrawal system which beats most other casinos hands down.
20 August 2019
I am very surprised to read the reviews about this casino.Documentation was quick and hassle-free. Great variety of games. Very quick withdrawal. Good profits and 0.60 - about 1200 pounds. The casino is very good, today I earn, tomorrow the money is in my bank account.
19 August 2019
The LeoVegas website is not so easy on the eye, events are a bit clustered in the website. Also at the initial opening of the site it takes time to load. Besides that, they have good bonus offers and a lot of markets to choose from. Payouts from this bookie is pretty fast. Customer service runs 24/7 and they have live chat.
18 August 2019
I got my money np need better odds
17 August 2019
Will never use leovegas again, i won some money and used the fast payment option for withdrawal, supposed to take 2 mins but 3 days later i get an email asking for id they wanted a bank statement in pdf format and a photo of my bank card now bear in mind i have withdrawn a few times already and have already shown and uploaded proof of id otherwise i wouldent have had my winnings in the past anyways they tell me i need to upload proof again because im using the fast withdrawal method so i uploaded bank statement and my card then 2 days later my withdrawal had been cancelled and they told me the id wasent anygood so can i use the old method to withdraw to my bank card, i have done this and it got approved but i still dont have my money its meant to be with me monday or tuesday at the latest so about 8 days to get my winnings once the funds are in my account im closing my leovegas account i feel very let down by the service i would say to anyone do not use the fast withdrawal method it doesent take 2 minutes its more like over a week with problems all the way through
15 August 2019
14 August 2019
Wouldn't even give them 1 star, put £1080 deposit on and withdrew £280 8 weeks ago, verified everything they asked for and been told it's on its way, well where is it, disgusting site avoid at all costs ,Keith
I have been very skeptical of this website, especially when I won $15,000 and haven't been verified by Leo. After reading all these reviews I felt this casino would screw me over and delete my account and keep my winnings.
During verification, I gave them all my documents. I didn't have a passport so they accepted my birth certificate as part of my country of birth.
I have then been verified and been able to successfully withdraw my winnings. This is a safe website, I do not understand all the negative reviews, either you all lost and are sore losers, or you don't provide all necessary documents they need.
10/10 for Leovegas
13 August 2019
first i made a deposit of 350 dkk, won 500 dkk, pretty happy.
then i try and go for one of my favourites, "gonzo's quest", in 1021 spins i got 0 bonus rounds. when the bonus finally hit after 1022 spins, it paid me 30 dkk. the game has a RTP of 96%. lost the profit. seems legit. 25 lines game.
then a couple of days later, i added another 250 dkk to the site, and went onto "dead or alive 2", the game has a RTP of 96.8%
9 lines, 500 spins no bonus rounds. lost it all.
the day after added 200 dkk. went onto "book of dead" that has an RTP of 96.21%. 200 rounds with minimum bet, no bonus rounds, no wins. lost all again.
today i added 150 dkk. went onto "book of dead" again did 200 spins 0 bonus rounds. lost all.
is it possible to win on this site more than once, within a money range of over 2000 dkk?
other than that, fun site, with loads of games to play. tell me i was just unlucky.
01 July 2019
LeoVegas Sport is a bookie that a pretty cumbersome website as well although it will not look it at first. There is no main sports menu and everything in is contained in the top menu under Casino, Live Casino and Sports. All are drop down menus and when you click on any one of them, you get to select from other menus, which brings the argument that the site should be redesigned. They offer competitive odds like many major bookies out there and they have a wide market. The site is easier to use if you consider their in-play betting.
02 April 2019
Good bonus and offers available. In my opinion it is pretty good betting site with a good choice of markets available on all sports.
25 March 2019
Site is a little bit slow . Fast payouts. Overall, a good experience.