Betway PLAYER REVIEWS(5235)

David Noel
08 June 2021
Comment from uk.trustpilot.com
I have always enjoyed betting on betway site, but recent dealings with betway has left me thinking are they really so bothered about there customers. I have been waiting for four withdrawals from betway totalling £1250, since the 22/05/2020. i have had 12 live chats with their agents, and sent in my documents in five times so my details can be verified, but cannot get them to pay my withdrawals, or unlock my account. I need to update my method of payment. They keep saying the want me to send in documents for them to verify my details. but i still cannot get them to reinstate my account or receive any correspondence from them regarding my account, they just chose to ignore my requests. I have spent hundreds of pounds on this site, and this is how they treat there customers. customer support is hard to contact, they do not listen to the customers problems. The website is not easy to navigate and they take ages to put your withdrawals in your account, this site needs a radical update. Without punters like us gambling on their sites these guys wouldn't be in a job. So once again i plea betway please pay me my money, that i am owed. Here are set out below details of the documents you have requested and received, and a copies of all the verification numbers, and copies of what the funds i am owed. If i dont get a decision from betway within 24hrs i will contact IBAS to ask them to help me get my funds back. Betway Verification Reference Number:0002328522786 31/05/2020 Betway Verification Reference Number:0002328538259 05/06/2020 Betway Verification Reference Number:0002328538427 07/06/2020 Betway Verification Reference Number:0002328538431 07/06/2020 Betway Verification Reference Number:0002328538433 07/06/2020.

Shah Garry
08 June 2021
Comment from uk.trustpilot.com
Is there anyone who has got money back who deposited through UPI ? My suggestion for all will be to deposit through netbanking all the time because you will get refund for fail deposits only if you do it through netbanking . Failed UPI deposits are never refunded even after continuous chats and emails .

Rye
08 June 2021
Comment from uk.trustpilot.com
Just wanted everyone to know to avoid this company, have tried this for over a year now and have found so many glitches, lost count of how many times I was unable to cash out when betting on football especially. They deliberately disable the cash out function on the app especially when you are waiting on only one team to win. I’ll keep my money in the bank instead of throwing it away to these people.

Callum Smith
07 June 2021
Comment from uk.trustpilot.com
The customer service is painfully slow and dim-witted, repeating questions and not listening to my problem effectively. They take ages to withdraw your money and put it into your account. There is no "My account" page on the website to manage account settings which is very strange and the website in general is difficult to navigate.

Owen Cartwright
07 June 2021
Comment from uk.trustpilot.com
I withdrawaled $1450 over two weeks ago and still haven’t received it, I get told the same as everyone else and it’s starting to get very anoying

Roel Tusha
07 June 2021
Comment from uk.trustpilot.com
I won some bets during March and I have made a request for a withdrawal from the 10th of March. Today 7/6/2021 has still not been proceed. I have contacted them multiple times but what their customer service says is "operations team is reviewing your account and they will contact you soon". They've never called me, they've never sent me an email. Just delaying the payment for no reason.

Anurag Dwivedi
07 June 2021
Comment from uk.trustpilot.com
I tell all people who trusted on betway this one of the worst and cheat betting site the support staff is very bad and queries the always told me wait 24-48 hours and I list my 30000 INR I deposited via upi the amount is deducted my bank account the agent tell me send PDF bank statement I have send many times and no response from email I written many emails to betway support they didn't give any response they blocked my email so I told them all people who trust betway the issue is not solved they round the circle to send bank statement, wait etc thing tell and your money will never back Please alert this site you please don't waste your money and time

Rohan San
07 June 2021
Comment from uk.trustpilot.com
My deposit is still yet not recieved. My betway username :sanrocks012 .On 23rd may i made deposit in my betway wallet of 2000 INR through UPI but never get added in my wallet and my money has been already deducted from my account . And today it's been approx 16 days and money is still not yet received . Betway contact us just told to wait more ... please look to it . I m getting worried day by day. My transaction ID is 114320071649 My UPI is : reign488@pingpay

Akhilesh Singh
06 June 2021
Comment from uk.trustpilot.com
Being a customer of Betway since last 3 years from India I have decided to share my experience. Betting odds, platform, offers and colors are excellent. But the main issue is- Till we are wining small and cashing out in small amount, everything is charm. Once a large win or large withdrawal happens, a reverification occurs on Betway or it put on a hold on fund and account as well. Never deposit via UPI. If UPI transaction doesn't get credited in Betway then 99% money will be lost. No returns and no credit, whatsoever we do to solve it. The customer support is Dummy. They do not have power to act. In most cases they will escalate the issue and again a long, never ending waiting period starts. Now , Betway evergreen non existent support email never reply and just says this email address do not get monitored. Well currently my money is stuck in Betway payment processor since 26th May. It is just 1400 Rs and my issue is on escalation by the support but no help yet. I have already asked about the transaction status from the Betway payment processor I.e. Airpay. AirPay confirmed the successful settlement of the funds in Merchant account but no help from Betway yet. The FB page says- we have a backlog of issues, so, it is taking time. So it is time to say Goodbye to Betway.

NILESH JETHWA
05 June 2021
Comment from uk.trustpilot.com
Hello Betway, My account has been debited but in betway balance it is not showing. Below is the details. Login id : Jethwa1988 Payment done as per below. On 22/05/2021 - INR 1800 debited from on 22-05-21 22:33:42 IST at UPI/P2M/114222262608/AIRPAY/ICICI Ban/co Kindly look into it and revert . Thanks and regards, Nilesh

Manju Hal
05 June 2021
Comment from uk.trustpilot.com
Hi I deposited in betway 40k and 500 rs both of the transaction successful from mt state bank of India. But amount not credited to betway account I was shocked.anf I immediately sent mail to betway support and manager they sent receipt and In mail they told they ll solve as we can soon..same time I raised complaint to sbi also . From bank side they told they will resolve in 10 days.. and I did live chat 2 times in betway they told that we will refund within 7 to15 days .I waited and I got refund at 6th working day..I'm happy that we can believe betway..thank you

Chayan Sharma
05 June 2021
Comment from uk.trustpilot.com
I have tried to deposit an amount of Rs 500 into betway account on 28th May 2021 username: chayansharma. It has been so embarrassing that even after the transaction was successful from my end it didn't show up in my Betway account neither it got credited back into my account. I have sent them mail @support@betway no response yet. Everytime I try to chat they ask me same thing every time what happened and how & in the end the resolution is wait for 2-3 days , then wait for 5-7 days , wait for tonight after that it will get credited its like they try to get rid of me.

Andrea
05 June 2021
Comment from uk.trustpilot.com
Works fine for me. I was able to cash out after some winnings.

Tim Smith
05 June 2021
Comment from uk.trustpilot.com
So bet Patrick Cantlow as leader of the Memorial Golf tournament after 2 rounds. He was joint leader yesterday after 2 rounds. They have waited until after 3rd round declared it as a loser? No live chat no telephone number found email on google. No response yet. Pretty useless

Sumit Patel
05 June 2021
Comment from uk.trustpilot.com
I played bet of $500 and my account debited and I won that bet but never get credited for that. I have enough proof for that also I have chat history with chat representative as they trying to make me fool. Now just give my credit back that is mine or next week I am going to sue this company for cheating and frustrating me. I have all the proof.

Maximus_Gladiator
05 June 2021
Comment from uk.trustpilot.com
Edit: 05.06.2021 The comedy continues! They asked for my contact information 2 weeks ago, of course no one called! They asked for my contact information 4-5 days ago again and of course no one called! A big problematic company, do not become a member, do not deposit! I'm suing them for all the problems I've had! We will do anything, everything, until their license is revoked! Edit: 03.06.2021 Today I couldn't wait and talked to live chat and for the last time I gave them 1 more day, they said we can't get back to you, we can't give you a date! I'm filing a financial and moral lawsuit tomorrow, and I'm also applying to the Gambling Commission for the cancellation of their license! We will also apply to the consumer court because they are against consumer rights and they do not return within the time they have stated in writing! Stay away from this company and seek your right! Edit: 02.06.2021 It's truly incredible! They don't respond, they don't answer my e-mails, they asked me for information from here to reach me, I forwarded them, they neither called nor sent an e-mail! They haven't been able to send a report for exactly 2 months, they don't answer the questions I asked and which I have a legal right to. They said we contacted the game company weeks ago, I said prove it to me, they didn't answer him either! I loaded 25 pounds to try the system today, I wasn't even make 25.10 pounds, just like any other days! So the RTP rates they wrote are not correct either! I even wanted to know my RTP percentage, they couldn't even give it! They are officially kidding us, earn time, not help and this company is serving in this country with a license in hand! I'm posting here again! My lawyers and myself with all my strength will do everything in my power to show what they are doing and reveal what it has done to customers in the written and visual media! They have no right to victimize people like this! We're reaching their CEO, Anthony Werkman, tomorrow and we'll tell him everything and later we will send our case to Gambling Commission, Guernsey and Westminster Court! Just because they are against consumer rights, this shows that we are right! This country has the Customer Right Act! There are articles where you are sentenced to do everything you say in writing! Edit: 01.06.2021 Let me tell you about the last situation I experienced while recording the spins for legal process! Dragon's Fire game, I'm in the Hourly Jackpot process. I played with 1-2 stakes, hundreds of spins free spin did not come, and the last 25 seconds to Hourly Jackpot given time. And what happened? Free spin came and my chance to win an Hourly Jackpot was lost, and the Jackpot was awarded with 12 seconds remaining! This is a really amazing site guys. I have the last records and I am preparing to legally seek my right! Not related with win/loss, for their system errors but I want you to all learn and see my experience! Also they send me message and wrote send us your information for my last comment and we will contact you! I've been contact and writing to them for months! Look at this! We deposit money in this company and played a game, such a shame! ---------- Main problem: I was playing Jackpot game at the end of March - the beginning of April, my game was closed 2 times, the application logout and returned to the main screen. I immediately ran an internet speed test and asked my service provider for the speed report for that minute. My internet was not bad, it was very fast, I even took a screenshot. When I came back to the games, I saw the Jackpot given both 2 times. I said prove me this to Support, prove that I wouldn't win if I played. Not even one person answered. Then I asked for a report, my RTP rates, and a detailed report of the 2 different games that I mentioned daily on April the first week. They said we will send you a report within 30 days. What do you think they sent at the end of 30 days? A white page, a blank page, on the bottom right, the total deposit amount I deposited until that day !!! Can you believe it? Inconceivable !!

Aadswa
05 June 2021
Comment from uk.trustpilot.com
Three time i deposited to betway and fund was not reflecting in my betway account although debited from Bank account.whike chatting with customer care they have standard reply will be refunded in 7-14 days but nothing has been refunded so far. You will be loosing precious customers like me if you continue this way. Please help sorting this out.

Linda
05 June 2021
Comment from uk.trustpilot.com
Hello My Deposit was confrmed from the back account but not into the betway account Tried to reach Chat help and no success. transaction number by betway was 12322164958. Please reverse or credit the account

Selena Miller
05 June 2021
Comment from uk.trustpilot.com
Can someone contact me ASAP, I have just had an email from betway saying my personal details have been exposed and I need to change my password. I can’t even login now and phone lines not available, I’m just about to phone my bank and block any transactions going out to this company.

Ajit Tiwari
04 June 2021
Comment from uk.trustpilot.com
Payin pending from one month, contacted several times..just keep telling your case is on priority. Amount 48k Date 8th May

N Carter
04 June 2021
Comment from uk.trustpilot.com
Been playing on Betway for 3 years, been up and down for last 2 months. All of a sudden this week I start heating up again. I go to Log-on today. Account Closed. No reason given, nobody to contact. Shameful!! user: Nicarter24

rajan sharma
04 June 2021
Comment from uk.trustpilot.com
I have Added 15000 rupees to Betway account 5000 on 31st May 2021, and 10,000 on 4 June 2021. The Amount has been debited from my bank account but not in my Betway account. Please check and Refund my money It's Too much Right Now. My username is Rajan2405.

Peter Plunkett
04 June 2021
Comment from uk.trustpilot.com
Bad site stay away from it. It will rinse you off every penny.

maharshi snayak
04 June 2021
Comment from uk.trustpilot.com
I have requested for withdrawal.Even after 30day I have not received my money. User id: Harsha_nayak59

Parvinder Khurana
04 June 2021
Comment from uk.trustpilot.com
I deposit money using upi(airpay gateway) and the money was paid rs 19500 on 25 may to them/Airpay but betway showed transaction unsuccessful i hace des slip details to betway team .I rec mail on 27 may that till 3june . i will get my refund but I didn't get my till now(10 days) please send my money tranfers in my account

Rahul Singh
04 June 2021
Comment from uk.trustpilot.com
Worst service ever i seen!!...same problem money get deducted from bank but it is not showing in my betway account....worst coustumer service...they took almost 1 hour of my precious time... Id name-zombie_

Alistair Duncan
04 June 2021
Comment from uk.trustpilot.com
Made a withdrawal on the 23 rd May till to date nothing deposited in my account.Unbelievable always the same answers my withdrawal is in the queue with the payments department. Shall i file a complaint to my country Gaming authority where you're affilated.

Anuja Reddy
04 June 2021
Comment from uk.trustpilot.com
This is fake website I have withdrawn in April once and may once but as of now I didn't get amount from Betway fake website Please don't deposit money here unnecessarily.

Shayida Rarisn
04 June 2021
Comment from uk.trustpilot.com
I got a mail after giving a review, that my account has been reviewed and they processed my withdrawal and it may take 5-7 working days it's on 24-may they processed, and it's already more than 7 working days, still no amount credited to my account.. Fake words by betway.. Very cheap

Shreyas
04 June 2021
Comment from uk.trustpilot.com
Hi my username is shreyas1995 and I had deposit INR 500 in my betway account through my upi but money was debited from my account but not credited in betway account. Pls help

Molly Pulchan
04 June 2021
Comment from uk.trustpilot.com
I am trying to get my money deposited back to my account and no one is calling or replying back to my messages. I want my 300.00. Since over 2 weeks I am trying to get a hold of someone and no luck. It's easy for betway to take the money when I deposited to my account but my withdrawal I don't understand why I cannot get my money back. I will take legal action if this is not sorted out.

Maximus_Gladiator
03 June 2021
Comment from uk.trustpilot.com
Edit: 03.06.2021 Today I couldn't wait and talked to live chat and for the last time I gave them 1 more day, they said we can't get back to you, we can't give you a date! I'm filing a financial and moral lawsuit tomorrow, and I'm also applying to the Gambling Commission for the cancellation of their license! We will also apply to the consumer court because they are against consumer rights and they do not return within the time they have stated in writing! Stay away from this company and seek your right! Edit: 02.06.2021 It's truly incredible! They don't respond, they don't answer my e-mails, they asked me for information from here to reach me, I forwarded them, they neither called nor sent an e-mail! They haven't been able to send a report for exactly 2 months, they don't answer the questions I asked and which I have a legal right to. They said we contacted the game company weeks ago, I said prove it to me, they didn't answer him either! I loaded 25 pounds to try the system today, I wasn't even make 25.10 pounds, just like any other days! So the RTP rates they wrote are not correct either! I even wanted to know my RTP percentage, they couldn't even give it! They are officially kidding us, earn time, not help and this company is serving in this country with a license in hand! I'm posting here again! My lawyers and myself with all my strength will do everything in my power to show what they are doing and reveal what it has done to customers in the written and visual media! They have no right to victimize people like this! We're reaching their CEO, Anthony Werkman, tomorrow and we'll tell him everything and later we will send our case to Gambling Commission, Guernsey and Westminster Court! Just because they are against consumer rights, this shows that we are right! This country has the Customer Right Act! There are articles where you are sentenced to do everything you say in writing! Edit: 01.06.2021 Let me tell you about the last situation I experienced while recording the spins for legal process! Dragon's Fire game, I'm in the Hourly Jackpot process. I played with 1-2 stakes, hundreds of spins free spin did not come, and the last 25 seconds to Hourly Jackpot given time. And what happened? Free spin came and my chance to win an Hourly Jackpot was lost, and the Jackpot was awarded with 12 seconds remaining! This is a really amazing site guys. I have the last records and I am preparing to legally seek my right! Not related with win/loss, for their system errors but I want you to all learn and see my experience! Also they send me message and wrote send us your information for my last comment and we will contact you! I've been contact and writing to them for months! Look at this! We deposit money in this company and played a game, such a shame! ---------- Main problem: I was playing Jackpot game at the end of March - the beginning of April, my game was closed 2 times, the application logout and returned to the main screen. I immediately ran an internet speed test and asked my service provider for the speed report for that minute. My internet was not bad, it was very fast, I even took a screenshot. When I came back to the games, I saw the Jackpot given both 2 times. I said prove me this to Support, prove that I wouldn't win if I played. Not even one person answered. Then I asked for a report, my RTP rates, and a detailed report of the 2 different games that I mentioned daily on April the first week. They said we will send you a report within 30 days. What do you think they sent at the end of 30 days? A white page, a blank page, on the bottom right, the total deposit amount I deposited until that day !!! Can you believe it? Inconceivable !!

Vipin
03 June 2021
Comment from uk.trustpilot.com
Username - twistkill On 29th May, I deposited 10k Rs around 10:50am from my SBI bank account. Transaction went through but it was not reflecting in my Betway account. Then I contacted them and they said that your money will be in your account in 7-10 days. I thought that it's fine and let's do another transaction. Again I made a transaction of 20k Rs on same day around 12:27pm, again money deducted and not reflecting in my betway account. Now I am not sure what to do as after seeing so many negative reviews about the same events happened to so many players. Chances of getting my money back seems slim with fake promises from Betway representatives.

Unmukh Mittal
03 June 2021
Comment from uk.trustpilot.com
I deposited INR 500 in my betway account Unmukh2403 through my upi money was debited from my account but not credited in betway account transaction done on 27/5/2021 at 8.15 pm transaction id 137647 I contacted airpay helpline and they said they have refunded my money to betway on 29/5/2021 still money is not credited I had very bad experience using betway and I want my refund from betway or I will not recommend anyone to use betway in future

AnatoliKolev
03 June 2021
Comment from uk.trustpilot.com
First I gave them 5 stars First I gave them 5 stars, but now I feel so embarrassed that I gave them this nice review. The reason I give them one star it’s very simple. I have been playing last month with Betway and my account always has been on profit. And I believe that they don’t like someone’s account to be on profit, my account has been locked up. After I had a call from responsible gambling team and we get this one sorted. I have agreed monthly limit on £1500. So once I logged in to my account I try to deposit all my monthly limit which I have set it. What happened I couldn’t deposit more than £740 pounds become Betway care for my financial situation 😬😬😬😂😂😂. Hey really guys, don’t get me wrong but this one seems to me funny. Anaway... best of luck for them. Let then always be on profit as always.

Rafi
03 June 2021
Comment from uk.trustpilot.com
It's been 9 business days yet I have not received my withdrawal to my account It's 100000INR and now they self excluded my account betway is like we can loose money how much we want but if we win they don't like us to withdraw our money this is how they do their service

prahlad kumar
03 June 2021
Comment from uk.trustpilot.com
Now I am forget my money 3500 from betway..my money deduct from my account but not updated Betway account.then I asked too many times to send back after they did my account self excluded. Still 25 days money not come yet bloddy hell betway

Yasser
02 June 2021
Comment from uk.trustpilot.com
I tried to withdraw 100$ by etransfer, I received the etransfer but no password with it. This site has no live support at all that can help me, I tried calling emailing BOTH don't work, their live chat DOESNT WORK EITHER. There is no support for this trash site. They limit me on bets cause I win, complete scam. We need the government to start enforcing fair play on betting sites like this one. Horrible site, stay away. You may not be able to withdraw your funds like me.

RAVICHANDRA C V
02 June 2021
Comment from uk.trustpilot.com
Betway deposit process sucks. Airpay confirms that the payments were settled to betway. But betway says rejected. Refunds are not made. Customer support is horrible. Emails doesn't even get attended. No one to get in touch.

Job point
02 June 2021
Comment from uk.trustpilot.com
I am here to register a complaint against my refund. On 21st April my deposit has been successfull from my end but amount didn't credited to my Betway account. When I enquired the support team they told deposit was unsuccessful. It's been more than 45 days still I didn't receive my refund. I have contacted them more than 10 times but still didn't get proper response. The only response I am getting is your deposit is under review or we are waiting for feedback from banking side. I don't know what they're reviewing for more than 45 days. Such a worst backend team they have. Beware of this site guys. If it is successful no issue if not you won't get your money back and we have to beg them for refund.

David Packer
02 June 2021
Comment from uk.trustpilot.com
Opened an account, did the signup offer and before I could start doing any further bets got restricted! This company doesn't want to have any customers. Find a decent bookie and avoid these clowns.

Ashley
02 June 2021
Comment from uk.trustpilot.com
I recently joined Betway, played some games, won some, and lost some. I did 3 withdrawals thus far but no money came into my account? It's actually an awesome platform to play but I think the withdrawal process sucks. No online support as the live chat option just loads but doesn't open.

Steve Zafiriou
02 June 2021
Comment from uk.trustpilot.com
Have been a customer of betway for a long time .I have had a few little wins lately (not big amounts). I deposited £125 earlier , started playing slots and for no reason my account was blocked. All customer service could tell me was that i would get a phone call at some point. Absolutely disgusting service. I have done nothing wrong.

Maximus_Gladiator
02 June 2021
Comment from uk.trustpilot.com
Edit: 02.06.2021 It's truly incredible! They don't respond, they don't answer my e-mails, they asked me for information from here to reach me, I forwarded them, they neither called nor sent an e-mail! They haven't been able to send a report for exactly 2 months, they don't answer the questions I asked and which I have a legal right to. They said we contacted the game company weeks ago, I said prove it to me, they didn't answer him either! I loaded 25 pounds to try the system today, I wasn't even make 25.10 pounds, just like any other days! So the RTP rates they wrote are not correct either! I even wanted to know my RTP percentage, they couldn't even give it! They are officially kidding us, earn time, not help and this company is serving in this country with a license in hand! I'm posting here again! My lawyers and myself with all my strength will do everything in my power to show what they are doing and reveal what it has done to customers in the written and visual media! They have no right to victimize people like this! We're reaching their CEO, Anthony Werkman, tomorrow and we'll tell him everything and later we will send our case to Gambling Commission, Guernsey and Westminster Court! Just because they are against consumer rights, this shows that we are right! This country has the Customer Right Act! There are articles where you are sentenced to do everything you say in writing! Edit: 01.06.2021 Let me tell you about the last situation I experienced while recording the spins for legal process! Dragon's Fire game, I'm in the Hourly Jackpot process. I played with 1-2 stakes, hundreds of spins free spin did not come, and the last 25 seconds to Hourly Jackpot given time. And what happened? Free spin came and my chance to win an Hourly Jackpot was lost, and the Jackpot was awarded with 12 seconds remaining! This is a really amazing site guys. I have the last records and I am preparing to legally seek my right! Not related with win/loss, for their system errors but I want you to all learn and see my experience! Also they send me message and wrote send us your information for my last comment and we will contact you! I've been contact and writing to them for months! Look at this! We deposit money in this company and played a game, such a shame! ---------- 1) Stay away from all games, especially Red Tiger games. Don't let yourself be caught up to win the Jackpots. RTP rates are never like in the descriptions. 2) Jackpot games and your winnings are related to the money you deposit. I talked to someone who has been a member here for 4 years, and he didn't even win the hourly Jackpot. 3) There is a regular shutdown problem in the games, the problem of throwing out the application. I ran into this problem while playing the full Jackpot game 2 months ago! 4) There is a game called Genie Wishmaker Jackpot, definitely stay away! You cannot win hundreds of spins. For example, with 2 or 3 stakes, the bonus spin launch and passes, it happened to me at least 8 times in a row. In addition, I did more than 200 spins with 1 and 2 stakes and there was no bonus game even once, when I reduced it to 0.10 or 0.20, the bonus game came in the first spin! Their system is officially kidding with us! I can find dozens of more articles to write! Let's get to the most important point! I explain it exactly, please read here well... I was playing Jackpot game at the end of March - the beginning of April, my game was closed 2 times, the application logout and returned to the main screen. I immediately ran an internet speed test and asked my service provider for the speed report for that minute. My internet was not bad, it was very fast, I even took a screenshot. When I came back to the games, I saw the Jackpot given both 2 times. I said prove me this to Support, prove that I wouldn't win if I played. Not even one person answered. Then I asked for a report, my RTP rates, and a detailed report of the 2 different games that I mentioned daily on April the first week. They said we will send you a report within 30 days. What do you think they sent at the end of 30 days? A white page, a blank page, on the bottom right, the total deposit amount I deposited until that day !!! Can you believe it? Inconceivable !! Then I wrote, I wrote in more detail, an support member called me and said we will do our best, we are following, and I said okay. I waited. Then I sent an email after couple days, no answer, they said that one day we will get back to you on May 24th and we will end the case, solve the case. And while this process continue I think their systems collapsed for 1 full day at that time, I could not login to the account, I sent mail and they did not respond to me. I said let's wait 24 May, but they won't return on May 24, I said to myself! The day of May 24 has arrived, so what do you think happened? They mailed me, the said we cannot return to you, we want additional time!

Ninagoldd
02 June 2021
Comment from uk.trustpilot.com
Now this is what you call a reputable online casino! My experience with Betway has been exceptional from the very beginning. They’ve got all my favourite live games and slots, The verification process was quick and the team is honest and efficient; i had a withdrawal that was stuck pending for 42hrs and they said they’ll sort it out and less than two hours later the money was in my account. I cannot fault this casino. Definitely deserves more than 5 stars.

Sumit Bhandari
02 June 2021
Comment from uk.trustpilot.com
The airpay payment sucks,Have made the day payment on the last ofi of sri lanka and bangladesh made 3payment 1.1000inr 2.3000 3.2500 1st and second payment got in my account after the rate which i wanted was gone after 2hours of depositing through airpay And last 3rd of 2500inr payment was told to me by the agent its with the merchant you will get back in 2-3business working day it 6-7 buisness working day gone but i didn’t received any payment of 2500inr And today ireland v netherland deposited 1555inr its been more than hour still didn’t get it in my account hence the match is about to finish i am sitting like fool checking my app continuously to see that did i got the payment in my betway account. Total 2500+1555=4055inr is stuck with them Are you guys rolling our money in market or what using it and returnjng back after long time i guess betway have become loss making company And coming to the point Customer service Hahahahahahaha Worst service then any new venture opening their company i guess they will Provide fast srvice comapred to betway you guys are will take this company down if this is the situation “Pathetic” cannot decribe with this word also if somthing worst is there that is betway. Shut the company after paying to all their so called pathetic “Airpay” mode payment i guess its some local company airpay,Bharti pay was so quick amd good

Wes wainwright
01 June 2021
Comment from uk.trustpilot.com
Super prize wheel wouldn't allow me to spin. Was asked to send a screen shot to support@betway only to find this is no longer manned. Sent an email to the complaints unit 3 days ago. Still no response. It appears you have to post a review on here before they deal with your complaint.

sam
01 June 2021
Comment from uk.trustpilot.com
Hey man Same happened to me today. While I was playing tennis I bet on total games would be more than 22.5. When I placed the bet still they were in set 2. Less chances of getting it to set 3. But I made it through by having total 19 games played in 2 sets so far. I was relaxed as I know even anybody wins by 6-0, I will win. Now they played the set 3 with the points system and when I checked back my account it shows I lost. When I tried to contact I got the same reply as you, bets are being correctly settled. I placed $200 as I was confident.....didn't expected this from BETWAY.

prahlad kumar
01 June 2021
Comment from uk.trustpilot.com
Hello friends...how I cheated ..not cheated hi jacked by Betway..my money 3500 is stuck there and they told me feflect money within 3 to 5 working days.after 10 days I asked to the cus care .same answer and after they closed my account for 6 month.can you emagine about this type of company.
Zsolt Schmidt
08 June 2021
Comment from uk.trustpilot.com
Worst Bookmaker ever! I was banned from there site after playing hundreds of pounds!!! Anytime I placed bets and qualified for a potential free bet I had to contact their customer service taking precious time!! The worst of all that when I wagered £20 to qualified the super free spin I was advised that I can forget it as I'm not eligible!!! After several weeks of emailing and contacting their chat service they have finally refunded only £10 out of the £20!!! Ridiculous company!!!! Unsure how football teams wear their shameful logo!!!! Oh...I know because they extract loads of money from customer after ban them so they have no saying or even right to enjoy the betting!! If you are with BetWay find better bookmakers as this company is the worst I have come across!!
Worst Bookmaker ever!
I was banned from there site after playing hundreds of pounds!!!
Anytime I placed bets and qualified for a potential free bet I had to contact their customer service taking precious time!!
The worst of all that when I wagered £20 to qualified the super free spin I was advised that I can forget it as I'm not eligible!!!
After several weeks of emailing and contacting their chat service they have finally refunded only £10 out of the £20!!!
Ridiculous company!!!!
Unsure how football teams wear their shameful logo!!!!
Oh…I know because they extract loads of money from customer after ban them so they have no saying or even right to enjoy the betting!!
If you are with BetWay find better bookmakers as this company is the worst I have come across!!