Betway Review

They are great when you deposit but when you withdraw they don’t want to know. Make some comment about the card you are using to withdraw isn’t correct even though it’s the same as I deposited with. To make it worse you are not allowed to talk to anyone and using the on line chat is a complete waste of time. My advice is to give them a wide berth.

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Deposit not reflecting in account. Did a bank transfer and money is out my account. It’s now more than 48 hours later. Only option to get hold of support is via live chat which is mostly automated replies. After several attempts finally managed to get on the chat with a consultant Nikita. I was advised to send proof of payment to support@betway to which I got an automated reply that the mailbox is not been monitored. Pathetic customer service from Betway. Unable to get a consultant on live chat ever since and no number to call.

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NO CUSTOMER LOYALTY FROM BETWAY After 20 years with this company they excluded me from all of their promotions without even informing me Really poor service They won’t get another penny from me

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Hey my name is Pranav the Betway app is complete frauding and scamming people in India reason behind I m talking is that I played 2 days and win small amount of money I put my withdrawal to process and the main thing is that after that they locked my account coz I was playing or Winning small amounts worst app don’t play in this betway fraud app.Pranav2302 user name Betway don’t resolve my issue yet.

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It’s been 3 months but you’re not paying, betway, someone take it out India

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I made a deposit on 23rd of April 2022 till now not received they were asked for statement for 3 months which also sent, which supposed to be resolved within 7 days, now they are saying can’t say how long this will take, don’t trust betway instead better to go for any waste sites…

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I am completely wager and send of proof my account verification next 24 hours I checked my account is locked no any mail no any problem account is locked

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Exit this company from Bhenchod India I had created an account in Betway 3 days ago on 30th July I uploaded aadhar photos for verificationAaj check kiya to account is locked why i am contact live support account review Bhenchod which review to do in 3 days you haven’t finished the wager yet Give back the money betway team

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There is absolutely no way to contact this company – chat is just BOT, phone numbers don’t work and email address just auto replies to say the mailbox is not monitored. If you have a query or issue with bet not being settled correctly you are stuffed. I would not advise anyone to use this site.

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RIGGED!!In the last month I’ve spent over £700 on this site, I’ve only played one single game. The same game every time. I spin at £1.20 and I have not ever had 1 bonus. Not one single bonus, I’ve been playing this game a long time and even on other sites you get a fair couple of bonus’s. Also the game I play has now been removed from the App and you can only access it by web browser. Please stay completely clear of this site honestly, I know the rush will make you think you can win. On a site as rigged as this you cannot win.

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My account was indefinite self excluded with my confirmation or my request, what I said is just a question on Twitter asking if I indefinite self excluded, my balance will be paid or not as account still unverified and delay verification for more than 7 days , stated “just a question” and ” I only ask I know the steps for indefinite self exclusion” and I also asked ” if I close my account, my balance will be paid or not ” so why then indefinite self excluded and not close account as I asked about two cases , never sent to me to confirm this exclusion, not even suspended my account till discuss gambling responsible with me , they excluded my account after a minute from my last deposit as if I want to make this what let me to deposit then , now I only asked them to consider account is closed not indefinite self exclusion as I want to open a new account and also to get my balance there

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Are you people gonna unlocked my account or not how much time you are gonna take for the issue you are not calling me even when I have told you to call me . Or I will mail my entire issue to uk gambling commission . Really becoz of Betway I lose my trust and hope my money is there in pending withdrawal. You to do one thing if you people wanna keep account locked you keep it just give me my winnings which are available on my account. Worst app ever no response since 72 hours . This kind of worst service you give to people who trust you blindly.User name – anuja5151Don’t play , beggars find some work

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My Betway account got self excluded and betway allow me to withdraw my money and i gave them my withdraw account and other necessary information. Next day i got a message on whatsapp and they said they are from betway support team and ask me for my personal details and documents.I was not aware about that and gave my details to him.Leter he changed my registered id and phone number and ask me 50000 INR to get back my account.But i didn’t give him money and he threat me that you won’t get money too.I inform the betway about this but they are not listening to me.This money is extremely important for me.This money will decide my future.Please help me.Betway let him change my Mail id and Phone number so easily.I didn’t get any otp on my phone number or my My mail id.Please i need you help.Thanks.

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I have won 250 pounds (uk) and I withdrawed it and they said please add a different card to withdraw it as the transaction was unsuccessful which I have done and they sending me stupid emails asking to withdraw it like I dont know how to … There is no money for me to withdraw its been over 2 weeks and still nothing ,If you want me to Withdraw my winnings at least put it back to my balance on betway but my balance is 0.00 , When you tried to contact live support the numbers do not work , there is a live chat robot which again does not let you speak with somebody directly only options to choose from which are not relevant, Highly do not reccomend this website I feel scammed !!! Never ever will use again , worst website I have ever seen in my life.

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Yet another crap site with hardly any bonuses and when they do land you win a fiver. What a joke !! Just closed my account . You’ve lost a customer.

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Please Once Check my account.. I Bet India vs West Indies match 40 overs Best is 281.5 above But Rain Stopped and Only Played 36 overs So How to Decided i won or lost Please tell this is unfair… I Strongly recommending this bet is Void

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This site as an utter disgrace, take take your money give you absolute no free bets EVER , made 2 formal complaint about this none of which have been replied to at all , won’t be placing any further bets I will be finding a new site today to join , bet they get back to me about this review today though , chat page does not work x tells you to follow a link and no link and looking at previous feedback everyone else seems to say the same , no phone number either and that have dismantled there email contact as well , looks very clear what they are doing give you no method to contact them on so in essence no one complains as there is no way to contact them , worst site and customer service I have seen in my life , avoid like the plaque

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I had some winnings today without letting me know why you have locked my account reply to my mails,

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I’ve read All the reviews the betway team leave,they will contact with a personal message,these or in my case do not come,I have even threatened them with legal proceedings but they don’t seem to care,they think they are above the law,maybe they are,but I will perserver as I will not be beaten by a multiple customer who treat their clients with contempt, a question why can I not give a company zero ratings,which surely betway deserve ?

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EDIT: Withdrawal successfully done after changing payment method. PRE EDIT: I have been mostly a losing customer on Betway and whenever I have won, withdrawals have been smooth. But recently something very strange happened which may be a cause of concern. I made a withdrawal of rs 5780 and rs 5322 on this site for two successive days to my skrill account. The first one went through without an issue. But the second one I received a strange email from customer service that the wallet I used is invalid. This was impossible as the previous day, withdrawal went through without any issue.Then I deposited a small amount of rs 501 to check if the skrill wallet indeed was functioning and the deposit was successful without any problem. When I contacted customer service, they were acting very weird and not telling me what the issue was. Hope customer service of betway sorts this soon and there is nothing sinister involved.

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Dear betway scammer I just read your 7.2 terms and conditions and 100% sure that I have not violated any terms …I have proofs and emails that you guys will deposite half of wining money to the account ..it’s your cheap tricks to scam people ..my legal team is working on it to kick out from India …you scam people who win money on betway ..beggars I will never get hesitate to write my review till it gets ban till life time …scammers find good job ..Thanks I will never get hesitate to write a review ..will be bannned soon scammers

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I have phoned this site. emailed them and was told its a gamble what is the gamble it’s the free daily prize wheel promotion no its not a gamble it’s a fix of the biggest magnitude. why you might ask and I will tell you. I have spun the wheel daily for the last 189 days with not one single win not One. Because its a free game they are doing nothing wrong. All the other sites I’ve tried might only drop you a win now and again and it’s only a pittance most of the time, but that pittance is still a win on betway there is never ever ever a win so my advice is try some other sites like virgin games, gala casino to name a few good luck were ever you play but don’t try betway

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Requested a withdrawal of 680usd over a week ago. I keep asking the live chat guys when will it be paid and they just keep saying that it’s been processed it’s taken a while have lost quite some money with Betway in the past so didn’t expect this from them when I won

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Sir I had one issue of amount of inr 5000 pending not deposited to my account and i had to wait for so long to touch with live chat and replay from chat is wait for 2weeks 48hours and goes on still my issue not sorted today i contacted same and said i needed that amount for my commitment because it was pending from so long and for this reason he himself self excluded me for 6months is it fair . See everyone will have commitment na what’s issue in that and that too self excluding without asking at all i need my account pls do the needful

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Betway has robbed me of $150 winnings. I have sent them my documents multiple times asking for my money to be released and it has been nearly 2 months…no one replies to my emails…the chat option is only a bot so no help at all…I guess I’ll just add that to the thousands of dollars already loss playing on their site…just unbelievable!!!!Betway contacted me after this review and were of no assistance whatsoever. Asking me to follow the same steps that I took many weeks ago that does not work for which I already sent them screen shots of…but the merry go round continues!!!

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Where is my sign up free bet? Placed my bet, followed the t and c’s but yet no free bet. First acca on us upto £30. Please can you add my free bet. No contact number, no chat, nothing.Darren Picton

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Not bad. Good boosts but they stop you using then after a few days

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Signed up for the £30 free bet if you lose your first acca, which I of course did. No free bets. The live chat isn’t a live chat, just an automated one that sends you round in circles and you can’t talk to a human, sent emails to support but they’re “not manned inboxes anymore” Just disgraceful

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I won £1000 on the daily 4 to win promotion on the site. No contact from them what so ever, so no payout.There is no method of contacting any human at Betway. I suspect it is just a company run by bots. Not sure how they get to operate in the UK. I’ve written to the UK Gambling commission who are responsible for gambling companies to report them. Not much else can do. As many others have said avoid, there are plenty of companies who do have human contact, stick with them.

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Would advise anyone not to use Betway based on my personal experience. Was good initially, they offer good promotions etc. I received one payout of $140 from a multi. Then I proceeded to lose for about 2 years (lol) not depositing large amounts but enough to put $5 multis on sports. I was finally able to get a $200 multi around March of this year. I requested a payout but nothing happened. I have used chat 3 times since then, sent requested details to Betway and nothing has happened, no communication throughout. I’ve suspected that it’s some kind of anti-money laundering process they have to go through….but ultimately they have shown zero willingness to help at all. To top it off I have logged on to my account where I can no longer access the help chat. In the meantime I’ve been using Leo Vegas and deposited multiple times and withdrawn 3 times. Long story short, don’t touch Betway but try Leo Vegas!

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*STAY AWAY*Opened an account with betway. Placed a couple of bets and while I was watching my bets a message came up saying my account is closed. I then tried to use the cash out to claw some money back and they turned that off so I couldn’t cash out and end result I lost the 2 bets. I got in contact with them explaining the situation and they said there’s nothing they could do. While I was writing another reply on live chat they cut me off. A member called Nicole was really rude! Going to take the matter further. Got screenshots etc…Stick to the bigger betting sites like bet365, coral, William hill etc…. Guys.

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I cannot believe all the negative reviews.I has a small issue with withdrawal which was partly my fault and contacted live chat and it was sorted within 5 minutes by Lorenzo.I was also able to communicate quickly and regularly through the company’s social media channels..5 star service all round Thankyou

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30 mail sent but no reply betway team not give my money all are proof send you don’t use this site Indian people hold payment no way to receive money

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Signed up for first acca on us, bet £25 but never had my free £25 bet. I’ve done my bit, why not do your bit and give me the £25 you promise on the sign up page. No link to contact anybody, terrible

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IF I COULD GIVE 0 STARS I WOULD I PLACED A BET OF £10 ON A TENNIS GAME ON 6-4 AND WHEN THE BET WAS PLACED IT WAS 5-5 SO I WAS UNABLE TO WIN I EXPLAINED THIS TO A SENIOR AND A MANAGER AND THEY TOLD ME IT WAS 4-2 WHEN IT WAS PLACED WITCH IS WRONG THEY WAS VERY RUDE AND NOT HELPFUL AT ALL IM URGING PEOPLE NOT TO USE THIS SITE BECAUSE ITS DREADFUL!!!!!!!!!!!!!!

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i have withdraw 1000 on 13 July and 1000 on 18 July but till now i have not receive in my account so plz help me to get my money back user name Ranjit117

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On this site they will leave a little note under your review then email you a few days later essentially telling you to f*** off despite the fact that they are clearly in the wrong. Avoid and use competitors like bet365, Coral and William Hill that try to scam their customers a little less.

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banned after winning

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Attention everyone ..betway call centre guys will call saying they are trust worthy and they even will say Kevin Peterson is betway partner ..don’t believe in betway ..they are scammers from Uk looting Indian people ..I lost 8700rs as they locked as I’m earning from betway ..they literally beggars and intention is to scam people …I filed compliant with all the proofs and betway scammers will be banned in India soon …beggars find some good job

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My account was locked as they needed to discuss responsible gaming with me I have a balance in there and also a withdrawal which I still haven’t received I have been trying to contact someone to get it sorted but apparently they don’t monitor their emails and the live chat is automated so I am stuck there is no way to contact them at allUpdateThey applied a self exclusion without my permission I only had the account open for a couple of hours and made a withdrawal and that apparently means that my account should be self excluded because I won some money I will be taking this further as I did not request this self exclusion and will be warning other players and will be informing the gambling commission

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Had no happy thoughts here ,greedy this one is ,slow interface ,will steer clear from this one .

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I got a call from betway saying it is trust worthy and made me to deposite 2500..I had bet for 3 matches and won 8700..I also an email saying my account is verified but from next they blocked my account as I’m earning money from betway ..betway is scam company from Uk and I’m in the process of banning betway …beggars please find some good job

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I deposited 90k inr after they locked my account and asked for proofs .i sent them .but they say those are not correct send correct proofs. Simply by terms they looted.i didn’t even know betway.they them self called and said deposit 2500 and get 2500 bonus.by seeing ads in tv I thought it was thrust worthy and i opened an account .but after depositing they locked and close my account.

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Bet on Cam Smith to win the open.. Check my betslip only to see that I had cashed out before the final round…why would anyone cash out before the final round? Twitter support sends me to live chat.. Live chat has no operators available…I need this issue to be resolved.

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I cannot withdraw my money

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APALLING, non existing customer support, even the replies to reviews here appear to be done by bots. I wont bore everyone with the details suffice to say they have effectively ripped me of for £25, not a huge amount I grant u and one that I have resigned myself to losing. The point of this honest review is to make people aware of what they are like, not the cloud cuckoo land fairytale from what I assume is a company director living in SA. Please anyone and everyone who takes the time to read this DO NOT make an account with these uncontactable crooks, there are many other sites to choose from and all of them are better than this poor excuse of a company

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most disgusting trashy service i have ever witnessed, cannot view my account details to make sure its all up to date, cannot remove bank cards that have been changed by my bank and live chat is a total waste, seriously it is appalling, pathetic robot agent saying to click a link to speak to a real person yet there is no link, worst bookmaker ever do not ever use betway it is really that bad,

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I’m from South Africa .I’ve been reading all these reviews and I’m shocked if these reviews are really true because so far since I’ve been betting on Betway I haven’t encountered any problem with them..So far to me they are the best..My withdrawals never took 24hrs but less than that..What I am not sure of is will they pay me if I win 10 million rands..So far to me they deserve 5 stars indeed..I hope all these reviews are definitely not true and I believe maybe it’s a technical problem..

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problems with withdrawals.i have had or have account with just about all bookmakers this is the only one that I have trouble with making withdrawals. I was told the card was not accepting the payment but always takes deposits very easily. Its a real ball ache chasing up payments from bookmakers as the live chat is just very slow as it seems the staff are dealing with dozens or customers at the same time. And i was fed up of getting messages reading ‘sorry for the time its taken to reply’Worst customer service experience ever.

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Betway is pretty great. I have been a Betway user for quite some time and for the most part I’ve had good experiences and actually enjoy using this sportsbook. Unfortunately, I tried to withdraw $5800 last Wednesday. Betway confirmed my withdrawal and settled it as paid on Friday. I did not receive my funds while also being told to contact Gigadat to inquire. Gigadat bounced me back to Betway, stating that no withdrawal got pushed to their system, but Betway says it’s paid. This is a serious concern as no funds have been released to myself and it’s been over a week. I really do like utilizing this app, but no customer should have to chase their withdrawals, especially when our deposits always work… I have obtained my bank statement for this period to aid in this process but still have not heard from Betway. Imagine not getting the money that you earned. Not right

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