Betway Review

And so the utter incompetence continues !!!!!I have used RESOLVER to try to find a solution. Eventually an “manager” suggested I formalised my complaint using a dedicated complaints email (must get quite a few !)I did as instructed by their “manager” and the complaint was bounced back because my email doesn’t match the email on their account !I have been instructed to change the email in my account to match the one I currently useHere’s the rub – they’ve BLOCKED the account so how the hell do I update the email address ??LIVE CHAT is utterly useless so is certainly not equipped for this particular issue So unfortunately staff who style themselves “manager” are as useless as the ordinary folk who work in Customer ServicesAVOID – as with everything in life it’s great until something does wrong . The stability of a company is measured by how good their customer services reacts when things go wrong – BETWAY is woeful !!! AVOID THESE TIME WASTING SCAM MERCHANTS at all cost !!!

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Bet way is Full Frod,I opened an ac and submitted 4000 rs the utr is 309581255268 to hdfc ac of mr dharmeshbhai Jashvant bhai kano on 5 th of april 6.30 pm and it more then 24 hrs my ac is showing 0 balance after 24 hrs. Custommer care mail says pls go through Faq page and chat say we will see and then chat goes off.What a cheater company operating will spk to cyber cell.

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Useless yall don’t respond to any of my emails, sent emails back in 25 March still today no response, I’ve contacted them multiple times and they keep telling the same thing and that “we will fix it don’t worry”. It infuriating aaaah??My account was locked when i asked them to unlock it they were like “Sorry we can’t unlock because it Locked” like really i know it locked just open it?‍♂️????Then they said i should try opening a new account and i did that, i was unable to open it, then they said i should wait for 24 to 72hrs i waited patiently still nothing has happened, i can’t open any account with betwayWell am gonna say worst customer service ever?just utterly bull***

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DO NOT USE THIS COMPANY THEY WILL STEAL YOUR MONEY AND DATA, I HAVE SENT MY DOCUMENTS 3 TIMES AND THEY KEEP ASKING FOR MORE AND MORE AND WONT PAY ME MY WITHDRAWAL! ITS NOW BEEN 2 WEEKS OF BEING TOLD 24 HOURS!!

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Have over £500 in winnings yet no sign this in my account.Completely unable to contact customer support via phone as answering machine states reduced staff due to Coivd ????So slow to respond via email and getting nowhere at all.Im going to have to go to UKGC with this.The online chat is useless to.Definatly play elsewhere where you can actually get what you have won shocking.

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My Withdrawal transactions have gone missing on the site, last seen pending but there is no evidence of these on the app. HELPNo contact number No live chat options unless you want to speak to a robot.Very poor

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I still haven’t received my withdrawal from February. My account has been locked, I have sent in all the requested documents and I can’t even sign into my own account.They are holding my money as well as my winnings. On March 27th they sent me an email requesting a selfie and my ID again, I provided this and still no progress with the verification of my account.

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I wouldn’t bother using Betway. Since I joined my net losses are £1700 I opted into a few promotions but they are terrible. You spend over 500 get 30 10p spins and a £5 free bet. The daily spin wheel never wins. When you ask for some form of redress you won’t get it. Far better websites that reward players.Best to stay away.

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Fake app I have deposited amount in this app and later on its logged out and once again I logged in its showing login error… Their is no proper customer care who can response for the queries

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Iam not sure what is wrong with Betway so much harrasment . Its been 5 days i have not got my withdrawl in my account . I tried contacting live support atleast 20 times they put me in queue with number 150, 133 etc , and they automatically disconnect me so i can basically never reach to there customer support , tried contacting support team, responsible gambling team , manager , verification team and absolutely everyone more than 20 times but no response from anyone .looking at the reviews of people iam not even sure if iam going to get my money or not. I want to know what is our fault , just because we used Betway we should be penalized . you go to any other site withdrawls on some are even immediate but when it comes to Betway we have to keep pleading you for our own money and we dont even know if we are going to get it or not .

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0 stars! Scammers!!! I have deposited money that’s left my bank and not showing in my Betway account!!! Awful customer service and number is not working to call. Absolutely shocking site. Thieves. I am reporting these to the gambling commission

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I made a deposit of R100 onto the betway account, and spoke and send proof of purchase or deposit waiited on a queue for more then 30 minutes and spoke to a guy on the call and he hang up on meLike honestly the worse experience in my life.

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So on friday i did my bettings on live games and i won ..when I went to withdraw there was no money so i tried chat bot and did not help ,decided to call after calling i was told that the game has already started when i was betting so told them to refund me my betting money they said ok give us your banking details so we can transfer money but you will receive it on monday ok then ….sunday night i was working and then on lunch time i decided to check my balance on my bank account i couldnt log in and i called the bank ,they told me that there where deposits made from my acc to betway all my money gone …. only to find that It is 00.0 and I had 35k ,I did not make any bets and when i tried to log in on betway i couldn’t it told me i have entered wrong password…i called betway and they say they never received any money so i tried to reset my password only to find out ther where bets made without my acknowledge….i wanty money

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Absolutely fantastic betting site full contact never a problem always email back when they say I’ve not been paid my withdrawal since the 5th off march but said I’ll get my money in the next few days

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Didn’t get my winnings, deposited first deposit by bank transfer as the card link wouldn’t work. Didn’t get the promotional sports bets or the promotional free bet of £5 for betting on man city v Liverpool. Winnings saying complete and paid but no money paid into my account. Customer service chat bot useless. Keeps on telling me I have my money, which I don’t!

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I’m giving it 3 stars because the support team is helpful I did struggle with my proof of address for a while but. The support told me I’m verified. I’m made a withdrawal on Sunday hopefully everything will go well and I’ll receive the money. I’ll update once I receive the money.

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Lost my last 2 deposits! Spend hours trying to get ahold of anyone on chat, every time I try. Non response to emails even the emails my payment provider sends them looking for my missing deposit money. Extremely LOW betting limits on most games. Totally the worst casino support I have ever dealt with in my many years at online casinos. They totally DO NOT CARE about their players. I want my missing deposit money and that will be the last deposit they will ever be seeing from me!!! Total lack of support when needed!!!

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Absolutely awful they don’t do what you ask them amd when you call there phone number they give you some dribble about due to COVID-19 rubbish. So you cannot get hold of them and when you have forgot you password I have asked for send password reset amd numerous times over the last two weeks amd nothing. And how are they using COVID 19 as an excuse amd trying to hide behind it still BETWAY the world has moved on AVOID AT ALL COSTS

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In a world with so many options, one should be committed if they choose to give a single dime to this travesty of a sportsbook. The sooner they fold, the better the betting landscape will be

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SCAMM!!!! Deposit was declined even tho i used the same debit card over a year and made deposits over 1000$ (made withdrawals for about 15k) never had issues with them but i recently first tried to deposit 150$ Got “declined” (money was taken out of my account by betway still) i tried a second time (even had to verified by visa with text) they said declined again but money was AGAIN took from my account so now im -300$ and they dont answer & i have to dispute as fraud.. sucks to see they’re crawling under lawsuits and now have to scam their users.. lol

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My UserName:mob1065Complain No’s:1)Betway Support Reference Number:00023284349502)Betway Support Reference Number:00023284352943)Betway Support Reference Number:00023284544224)Customer Complaint – Receipt Reference Number:00023284544215)Query Acknowledgement Reference Number:00031540092306)Reference Number:0003830001311Date of deposit to present date: 15 November 2022Your banks name: Airtel Payment BankYour full name:Nizamuddin Jalaluddin KhanYour full address:Lallu Bhai Compound Near Tata Nagar Mankhurd 400043An explanation for the deposit made from a third party bank account:- My Friend Say Me About Betway Tell me To Register Then I Have Register.When I Have Go to Deposit Page I Have Insufficient Fund In My Bank Account That Why I Ask My Friend To Pay It By Ur Gpay And I Will Give U Cash ..That Was The My First Experience In Betway App That Why I doesn’t Know About Rule of Betway Deposit……Dear Sir,Its Humble Request And Say to Sorry For My Mistake Please Refund My 2500 Rupees In My Friend Bank Account As soon As Possible…..i am assuring that this is my first an last mistake i have done later i am not do this….Its Request Sir Please Refund My 2500Rupees…. Also Please see Following Attachment I Have AttachedStill not received refund or any response

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Have been trying to contact them for months, e-mail is not operating it says this when sending them an email, love chat no agents been trying for months. No way to contact them!

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Scam! They asked me to send my ID when I requested my withdraw. I said that my account is already verified. Don’t use this site because you will get difficult to withdraw your money.

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I have requested a withdrawal using interact etransfer. I have not received a PASSWORD! I have contacted them 4! 4 different times and each time they tell me the same thing!We have escalated it, wait 72 hours and NOTHING GETS RESolved!!

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This company can improve by being honest! They are thieves. I put in for a withdrawal on March 13/23. Don’t have it yet. Keep telling me to use the same account which I deposited with. I do and I have. They can take your deposit but refuse to give you your winnings. This is theft.

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App is fraud.. I have deposited money and now it’s been 5 months they are not giving back always have excuse

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I am on a lot of good sites,this is not one I wish I would of read the reviews before depositing,spins glitching very slow very poor spins waste of money they only take I’ll be returning to my other sites this one is disgraceful

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Hi sir this is …..Shiva kumar.I have an account in betway with the username of …..shivakumarmandalojuFew days back i made a deposit…..(10,000) by using upi method.The money was successfully deducted from my bank account and its not credited to betway account. I contacted all your betway team via live chat. As per your team asking i am clearly sending bank deposit proof with statement and all.can you please check it once and please credit my deposit as soon as possible * Note: Deposit not returned to my bank account.Name: shivakumarmandalojuDate of deposit:02/03/2023Deposit money:10,000Using method:UPI method.UTR :306184999591

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last December I won on this site and I didn’t receive my withdraw so I contact them and they told me to provide Valid I.D and Bank Statement so I send all they need it and told them I need it for Christmas so yeah they send it my money. But I won again January and steal not receive my withdraw I contact them and they want me to provide again a Documents to update my Payment Method but not only Valid I.D and Bank statement They want me to provide Void Check and SIN Number but I didn’t give all of my identities. I mean deposit Money no problem if you withdraw you can see the problem you need to provide so many things before you receive your withdraw

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I wanted to withdraw. I’ve sent them all the documents they requested. Nothing happend I’ve phoned them spoke to them and all they say is they will give it to the manager. Its +- 4 months now and I haven’t heard of anyone or seen my money. YOU GUYS ARE USELESS AND THIEFS

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Hello Bank Team @Betway.com What has been done to trace where my UPI BANK DEPOSIT of Rs 5000 has gone without getting credited to my : alpkumar/betway.com account?I have given you EVERY PROOF to show you that Rs 5000 were deducted from my Union Bank Of India account on : 28 Feb, 2023, 13:14:02 / 12 Digit Number of my UPI Transaction : 305913491232UPIAR/305913491232/DR/MUKESH K/NA/mukeshkumar.392 Please credit the money into my : alpkumar/betway.com account OR please refund it immediately into my Union Bank Of India Account from where it got deducted.Thank you.Yours sincerely,Lokanadha Allaparthi

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Worst betting site in the world. Compared to skybet and paddypower it rates minus 10.

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Username: DarrajA7I had an ongoing verification required. I sent all documents requested and kept trying to figure out where my $1747 withdrawal has been, kept on trying to get an update and all I kept receiving was an “Operations team are on it”, after 2 weeks of that my account was locked and no explanation as to way, and all the withdrawing are gone I believe, I am trying to get in touch with them and resolve this issue, but terrible communication with customers. I do understand as a big company it’s hard for them to give feedback however this is not the way to go through it and I hope I hear from them soon.

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Honestly deposit money into my account and nothing reflects via betway capitec.On the chat queue and still waiting

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Stay away from this company! When you start depositing and betting everything is ok. Once you want to withdraw your winnings or even deposited money the problem starts. After a week of my first deposit request nothing happened, so I have to reach their support. which is even not always working. I’ve been told to provide further verification documents. So they are not even going to contact you, that you need to provide something. You have to do it. I provided multiple verification documents 3 times and they still have some problems and do not want to process my withdrawals. I tried to contact them via Resolver. Hopefully, I will be able to get my money back from them.

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Betway. Can you ask one of your customer service team to take the time to bother answering my questions submitted via RESOLVER?It would be really useful if you could send me a final resolution letter so I can escalate my complaint to an independent body. I can wait the 28 days (your ploy is not to answer my questions and hope I give up – no chance !!!) – my complaint is inevitable and your unwillingness to engage speaks volumes especially in lights of todays news about the fines issued to William Hill for similar behaviour

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Mithun198716 Deposited money on 27th March still it’s not reflected in betway..i mailed statement also..please resolve it

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Been with them two weeks, am a whole £50 up which is nothing yet they have restricted me. Slow website…slow customer service and don’t like people winning. Leave them well alone.

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If you could do the decent thing and contact me about my withdrawal you can’t keep ignoring customers I’ve sent 10 emails about my withdrawal and I’ve had no response you are committing a crime by hold money that’s not yours

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THE WORSE SLOTS IN THE WORLD.£92 gone in 11 minutes on 60p stakes.No bonus and dead spins.I’ll never give them another penny. Do not play here.

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I’ll never ever deposit money via my banking app, it’s been 3 days since I deposited funds into my account but it’s not reflecting. I’ve been told with the chats that it will reflect into my account after 48 hours it’s almost four days and no funds into my account. And I made an instant payment, I had to pay more bank charges for that transaction

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Where are my funds. So unprofessional and unethical betway is. Why deposit in 1 minute and withdrawals after my death or maybe not. 0001826001365

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Please avoid using this company. No customer service to speak of and very slow to reply to any service issues

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Hello, unfortunately, I have the same issue again and again. I’ve tried to make withdrawal several other ways as paypal, but I am not able to make a withdrawal due to: “you need to make deposit with this method before you can withdrawal to it”. My account is in Lithuania, and we do not have some required information (some codes, that you are asking for), thus I can not trasfer to my other account.I made a deposit from my personal bank account for a few times, but still I can not make withdrawal in the same account. I already sent a few emails to verify team with required documents (Bank and paypal Statement in PDF format, that shows your account details, name and address; Proof of identity to verify that it is you updating your preferred method of payment.; Bank and paypal account details.), but still nothing. I’m very disappointed your services. You are keeping my money freeze for a 6 months. Is this even legal? Looking forward to hearing from you as soon as possible. Hope you will finally fix this problem. If you can’t help my please give my contact who can help.If you are not able to make withdrawal to my bank account, I can also provide you my paypal, skrill or any other account.6 months same problem.And you ignored my.

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Username Sandlerw114Played after a long time deposit and withdraw 10 m later my account is selfexcluded with no chance to contact customer support !! Where is my money

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After waiting for almost a month now the Betway.Com customer support informs me that they have escalated my missing UPI Bank Deposit of Rs 5000 to their Banking Support Team!But as usual no action has yet been taken by Betway.Com to either refund my Rs 5000 or to get it into my Betway account.AND this is not the first time this sort of UPI Bank deposit delay happened to me. The same old problem seems to recur many times for whatever the reasons!Betway has a great user interface, in their wonderful website, and their betting odds are competitive, but unfortunately their UPI Bank Deposits, and their Customer Support need to be streamlined urgently especially for us Indians!Mera Bharat Mahan!Thank youLokanadha Allaparthi

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Ive only recently joined Betway, and my experience has been very good. I’ve withdrawn already, and the first one came through after 12 hours. The second one after 3 hours! I’m extremely happy with the Site. The platform is really easy to navigate around, and I think the odds on most games better that of all other major Betting companies.I did read some reviews before joining, and I can only say my experience so far has been a pleasant one. Don’t always follow reviews and let them put you off joining. Thanks, Betway (FST12345)

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My username is sergbetwayPlease unlock my account and respond to my emails.I need the proof of address that I sent in weeks ago verified and my withdrawal completed..I have filed a complaint with eCogra as Betway is not communicating with me.

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I withdrew 5k with Betway Canada over 24 hours ago, for the 24 hours under “pending withdrawl” it said “submitted.” This morning I go on my profile and check the status of the withdrawl and I get an “error 500.” I tried to call them, the number doesn’t work anymore. I tried to email them, I get a reply saying they don’t monitor the email anymore. I tried the chat, it’s a robot and you can’t speak to anybody and you get nowhere on the chat. It’s absolutely useless. How can you run a casino and a customer is not able to speak to anybody at all??? Then to top it off, I’m finding hundreds of crappy reviews now and people calling them a scam.

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It’s a shame you cannot award 0 stars as this company is a complete sham…You cannot contact the by phone or email and there “live chat” facility on there website never worksThey take your money like every other online gambling site but as soon as you win anything they settle the bet as “lost” and then you cannot contact themDO NOT USE THEM AVOID AT ALL COSTS

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