Betvictor PLAYER REVIEWS(3308)

heather watson
10 December 2022
Comment from uk.trustpilot.com
had issue with recieving my bonus i won took 4days of back of fourth being passed around until today and got passed to damian and hes been the only one in 4days that was helpful and resolved issue very good service from damian

Consumer
10 December 2022
Comment from uk.trustpilot.com
had an issue withdrawing my funds contacted live chat spoke with Keith who responded in a timely manner, although the issue has not yet been resolved I am quite happy it will be.

JJT
10 December 2022
Comment from uk.trustpilot.com
AVOID USING THIS FIRM! It is by far the WORST betting firm on the planet. Unnecessary restrictions without warning, extremely unhelpful staff, rude, ignorant, "matter of fact", sarcastic, deceitful, clueless bunch of robots (agents) spouting policy and always ALWAYS trying to pass the blame, "it's never BV fault"I cant wait to cash out and leave this selfish greedy no-good bunch of T-W-A-T-SAVOID USING BETVICTOR YOU HAVE BEEN WARNED PEOPLE SO TAKE NOTE!!!

Dan
10 December 2022
Comment from uk.trustpilot.com
Class site, money paid fast and the welcome offer is decent also... Big shout-out to the daily games and things they do for free as othersites try charge you.. fast replies on live chat too from Jacob

Markb13 Bradley
09 December 2022
Comment from uk.trustpilot.com
If I could give it a zero I would . I know it sounds like a loser review . But it's not . Every single bet I have done cash out is suspended every casino game I have played is 96 to the site and the rest is Ur pitiful reward . Ur bonuses are absolutely laughing in the face of legalised entertainment... Unless u love 10p spins and ur reward is 0.75p win constantly look I honestly would just say AVOID AVOID AVOID . IF U LOSE AT SLOTS U WILL NEVER WIN AT ACCCAS. OR ANY FOOTBALL BET . THEY JUST SUSPEND UR CASH OUT CONSTANTLY . ABSOLUTELY THE MOST FANCY LOOKING SITE . WITH THE INTENTION OF TAKING EVERYTHING AND GIVING NOTHING BACK !!!!!!! LOOK PLEASE AVOID. Ps trust pilot is these companies friends so take everything on there reviews as a early Xmas bonus to them

Ryan Cowden
09 December 2022
Comment from uk.trustpilot.com
Mackie was very helpful got what needed to be done early doors, straight in straight out no messing about

Osama Aljadani
09 December 2022
Comment from uk.trustpilot.com
Honestly i have alot of problems with them to verify my documents but in the end they are not scammer and they are trusted site u can gamble there what ever u win u will get it and thanks for support jayden he was helpful to me

Nicholas
09 December 2022
Comment from uk.trustpilot.com
Why don't you answer the questions you are asked instead of using a script you have in my case it's very clear what my gripe is why dint you say we void the bet give you the stake back so even when you think you have win you haven't if this was done from a shop you would get away with it

Chris Webb
09 December 2022
Comment from uk.trustpilot.com
Looking at the reviews where some are exactly the same word for word by different names, it shows that these reviews are false just to give BetVictor a better rating.... Under handed from a company that is clearly not legitimate. Reviews are posted by the staff that are employed by this vermin... Don't use BetVictor.com.Shameless

Charles Parry
09 December 2022
Comment from uk.trustpilot.com
Great on-line support from Jayden when bank transfer didn't work. Prompt and clear advice and swift action.

Gareth
09 December 2022
Comment from uk.trustpilot.com
I had a query on my account today and so used the BetVictor Live Chat option. I received a very quick and efficient response from Jayden. He was helpful and polite throughout. I would recommend this service to other BetVictor customers as a quick way of dealing with their questions

Ben Riley
08 December 2022
Comment from uk.trustpilot.com
Had a restriction on my account due to an incorrect detail, went on Live Chat and Jayden helped sort out no problem, straight away.

Kev
08 December 2022
Comment from uk.trustpilot.com
Great customer service from Jayce, they were very patient and helpful and resolved the query in minutes. great work

Victor
08 December 2022
Comment from uk.trustpilot.com
Jayden was super helpful and friendly. He was ready to assist and push for my issue to get resolved.

Mike
08 December 2022
Comment from uk.trustpilot.com
Quickly resolved query once I made it to front of the queue. Queue time was long though and assistance wouldn’t have been required if the site held a glossary of abbreviations used.

Kevin Hardy
08 December 2022
Comment from uk.trustpilot.com
used the BetVictor Live Chat option. I received a very quick and efficient response from Nicholas. He was helpful and polite throughout.

PM P
08 December 2022
Comment from uk.trustpilot.com
Recommended, no problems with this site. Had a question to ask and spoke to Jayden, really helpful.

Ryan
08 December 2022
Comment from uk.trustpilot.com
I had a query on my account today and so used the BetVictor Live Chat option. I received a very quick and efficient response from Jayden. He was helpful and polite throughout. I would recommend this service to other BetVictor customers as a quick way of dealing with their questions

Dean Richardson
07 December 2022
Comment from uk.trustpilot.com
This is a robbing site guys.They will allow you to spend 300 pound with out a win. Bythe way on Irish frenzy.Then it let's me place 50 pound more on so I could atleast try and get a percentage of my money back. Which would of been highly unlikely. Then they just randomly block ur account and wany to know where you work. How much you earn. Bla bla bla.What the hell does it have to do with you what I earn.Youv already rinsed 300 pound on one game. Without a win. Why would you let me spend that if your gona block it. And ask for the ins and outs of my life.Basically what your doin is eating everyone's money then blocking them Scamming robbing site Stay away

Paul
07 December 2022
Comment from uk.trustpilot.com
I had a query on my account today and so used the BetVictor Live Chat option. I received a very efficient response from Jayden. He was helpful and polite throughout. I would recommend this service to other BetVictor customers as a quick way of dealing with their questions.

Mr Brown
07 December 2022
Comment from uk.trustpilot.com
Had an issue where a free bet went missing but the agents there resolved the issue in a speedy and polite manner. They have always processed withdrawals quickly too

Victor
06 December 2022
Comment from uk.trustpilot.com
David was professional and patient… I hope my account gets verified soon.

Hakan
06 December 2022
Comment from uk.trustpilot.com
I bet a lot of time with betvictor,when i started win,they didnt allow to bet.i texted live chat one customer service they passed another person,they didnt helped me at all.Nobody must not play with them.

Cooking Shorts
06 December 2022
Comment from uk.trustpilot.com
Just wanted to say I had issues with receiving my $600 free bet matched on losing a $600 deposit on a single bet. Keith from the live chat was extremely helpful in assisting with everything. 5 star rating.

Shrewsbury gambling
06 December 2022
Comment from uk.trustpilot.com
Ever since I was told that I was being limited on what I may bet,I've put in over £250 and won not one bonus,but because this company won't admit that certain patrons,are blacklisted to win zero winnings,but hey I will get the usual response of get in touch with us to talk about this and then be told that your not welcome here and you've been expelled from said group it's a real joke.

Aaron Gallears
05 December 2022
Comment from uk.trustpilot.com
Antony on live chat was very helpful but my overall experience with getting my account back up and running is frustrating.

Paul Connelly
05 December 2022
Comment from uk.trustpilot.com
I had a problem with the sign up offer which was sorted out by Jayden very quickly and professionally. Thank you.

Andrew
05 December 2022
Comment from uk.trustpilot.com
I spoke with a guy name Nicholas who was able to quickly sort out my query. Can't fault my experience at all.

Sobia Imran Khan
05 December 2022
Comment from uk.trustpilot.com
Excellent customer support Jayce was very friendly and supportive and resolved my issue,Bet victor never fails to resolve issues in my experience!!

David
05 December 2022
Comment from uk.trustpilot.com
Loyal Customer treated badly. Removed Loyalty Club and Spinners Club with no warning. Had those on my account since it started. Spoke to Live Chat who couldn’t care less so I closed account. Will bet somewhere where the customer is valued. Customer service really poor and if they continue to treat good, loyal punters like this they will go under. I’m waiting for the usual generic response to contact them but that’s rubbish. They don’t care

derek hannah
04 December 2022
Comment from uk.trustpilot.com
Spoke to Vikki In customer service and resolved all issues within 5 minutes! Outstanding customer service!

Nicholas
04 December 2022
Comment from uk.trustpilot.com
This is one of the worst company's do not use I placed a bet on england rashford to score first and england to win 3 0 so as rashford did not come on until after the first goal was scored it turns into a single 3 0 but they refused to pay and got nasty about it

Michael
04 December 2022
Comment from uk.trustpilot.com
Great personal professionalism from Orsi @ BV.I had just joined BetVictor following an offer they had promoted. I must have misread the terms as I needed to make an bet at 2.0 odds. I did it at 1.0. I did not realise and when queried Orsi explained promptly and politely and without any request awarded the bonuses anyway. Most impressed

Charles Cubitt
29 November 2022
Comment from uk.trustpilot.com
Keith was very helpful and professional

AHMED ABDULRAZAK
27 November 2022
Comment from uk.trustpilot.com
Worse Nightmare with betvictor I created and account submitted my I'd and get verified while waiting for POA to approve, I now make a deposit and take on a bet which I was so claim it was Win and it was, while waiting for POA to be verified to continue betting I got an email written that the can't longer provide me there savings ..I was like alright returned back fund to the payment gateway used.. the where like it will remain closed with account been blocked IMAGINE pure way of scam !!!DON'T NEAR THIS VICTOR

Kevin Warburton
26 November 2022
Comment from uk.trustpilot.com
Samuel helped me a lot he gave me quick concise replies no waste of time.

Gordon
25 November 2022
Comment from uk.trustpilot.com
What's the point in wasting my time writing to con artists slots are completely rigged full videos of game play sent to gambling commission and resolver Rng is fake nothing is random or impartial D..ks

antony keen
24 November 2022
Comment from uk.trustpilot.com
very helpful and talked me through verification process in a methodical manner.

Tracy
24 November 2022
Comment from uk.trustpilot.com
Helpful, and good games, good pay out time

Agada Joseph Abuh
23 November 2022
Comment from uk.trustpilot.com
A top class customer service rendered and great site. Better by far

Gordon
23 November 2022
Comment from uk.trustpilot.com
Website is crap and run by foreign Scumbags all slots are rigged with random number generator its that random every spin is never a winning one so that's what RNG does spins are not random they tell people RNG is to make sure that every spin is completely random yeah it's that random every spin does nothing it's programmed that way stop telling people complete bull crap

Liam Turner
22 November 2022
Comment from uk.trustpilot.com
Great service from Damian perfect in all aspects and fast to resolve my issue. 10/10

Casino King
21 November 2022
Comment from uk.trustpilot.com
After £5000 down NOTHING In return. Don’t let them BS you when they call and put limits on your account THIS BENEFITS THEM. After their “review” you will notice you keep losing. AWFUL SCAM OF A COMPANY. Farrr better casinos out there AVOID BETVICTOR IF YOU KNOW WHATS GOOD FOR U!

Dom Frk
18 November 2022
Comment from uk.trustpilot.com
Adam was very helpful and solve my problem very quickly

Sarah
18 November 2022
Comment from uk.trustpilot.com
Amazing customer support today Adam was really helpful and sorted my issue out

Dzintars
17 November 2022
Comment from uk.trustpilot.com
From November 8 to today 3500 deposit! Free spin all time all games 10 or 30 times missed! Got a free spin they give you 18 eur go where you want play what you want all the time free spin missed! I consider Betvictor the best casino but now I'm starting it's crazy to be disappointed! Sorry, but one star!Its not normall...

Jacob foster
16 November 2022
Comment from uk.trustpilot.com
I’ve had an ongoing problem for nine days, Steve the senior manager on the shift helped me get in touch with the correct people and made my frustrating situation slightly less frustrating, great guy, need more like him around the company

prawn
15 November 2022
Comment from uk.trustpilot.com
dead spins site is dead goodbye. not wasting time here anymore clearly fixed

Rachel Marie Pollard
15 November 2022
Comment from uk.trustpilot.com
Absolute thrives!! Deposited £90 and few spins in was told I need to provide a ridiculous amount of personal information which I do not have. I am disabled therefore don't have a driving licence or passport. Why was this not made clear before I deposited? Then told, too bad you can't have your money back without the documents I wasn't made aware I needed. Reporting to gambling comission and trading standards. Not acceptable!! They need to read gambling comission guidelines which specifically stated you cannot withold money from a customer on the grounds of verification issues. Disgusted!!!
Lexie G
11 December 2022
Comment from uk.trustpilot.com
If you continue to restrict heavily 'winning accounts' to a point of offering only pence per wager, you need to MAKE THIS CLEAR in your advertising. To falsely give the impression clients can continue to win beyond a certain limit, in some cases over £2,500 in a one month period is disingenuous in the extreme. The relevant gaming operational reviews of this company have real issues with the Bet Victor business and gaming practices (Bet Victor are one of many gaming companies) that are not addressed in your replies. I accept your administration customer service may be 'good' but for a gaming company it is not at all relevant, as your 'stock' answers to relevant operational criticisms on here attest. The fact BetVictor is putting such pressure on TrustPilot to take down my reviews if my identity is not revealed make me think there is a concerted effort to manage of the site's score of 4.4, which is frankly beyond fantasy. I'm ready to make this review's authenticity as big or as public as Bet Victor would like, if they truly believe their advertising is not misleading.. Let's go..
If you continue to restrict heavily ‘winning accounts’ to a point of offering only pence per wager, you need to MAKE THIS CLEAR in your advertising. To falsely give the impression clients can continue to win beyond a certain limit, in some cases over £2,500 in a one month period is disingenuous in the extreme. The relevant gaming operational reviews of this company have real issues with the Bet Victor business and gaming practices (Bet Victor are one of many gaming companies) that are not addressed in your replies. I accept your administration customer service may be ‘good’ but for a gaming company it is not at all relevant, as your ‘stock’ answers to relevant operational criticisms on here attest. The fact BetVictor is putting such pressure on TrustPilot to take down my reviews if my identity is not revealed make me think there is a concerted effort to manage of the site’s score of 4.4, which is frankly beyond fantasy. I’m ready to make this review’s authenticity as big or as public as Bet Victor would like, if they truly believe their advertising is not misleading.. Let’s go..