Woo Casino PLAYER REVIEWS(253)

Renate Dunshay
05 March 2024
Comment from uk.trustpilot.com
I have been a member of woo for a couple years now and i can honestly say its one of my favorite sites to play at. My VIP manager Tammy has always been so helpful and generous with her bonuses and it is easy to deposit and play at this site. Support and the team are always online to help.

Amy J
05 March 2024
Comment from uk.trustpilot.com
Alexa is always a fantastic help at Woo Casino :) always friendly and kind, fantastic customer service!

Kerry Marsh
05 March 2024
Comment from uk.trustpilot.com
I find Woo Casino very easy to use, love that I can add my favourite games to a separate section, prompt payouts and my VIP Manager Alexa is so lovely, absolutely wonderful person and always there to assist with deposits, withdrawals and promos as needed!

Zack Taylor
26 February 2024
Comment from uk.trustpilot.com
Vip support is great, I been playing on woo casino for 4 years, one of the best

jess miller
24 February 2024
Comment from uk.trustpilot.com
never had any problems that TAMMY my woo VIP manager couldn't help fix! she's so friendly and amazing giving out many different bonuses/little gifts for special occasions such as Christmas and Valentine’s Day etc, free spins or money to play with! I've played many online casinos but woo casino would be my favourite due to great games selection, easy to deposit and withdraw! fast withdrawal to add to that! and my VIP manager Tammy is another big factor! so thank you Tammy!! :) ♡

Luke Timms
21 February 2024
Comment from uk.trustpilot.com
Enjoy the games here

vi le
15 February 2024
Comment from uk.trustpilot.com
The varieties of games for you to try! The graphics and lay out make it easy to find what you want. The customer service are great especially when you a VIP. You get your own VIP manager to deal with. Lots of bonus

Jamie Spidla
07 February 2024
Comment from uk.trustpilot.com
Never had a problem with the casino. Heaps of games to play. Customer support and VIP mangers are excellent.

Jade Steele
07 February 2024
Comment from uk.trustpilot.com
This casino is up there with one of the best. I love how easy it is to use aswell

Damien
05 February 2024
Comment from uk.trustpilot.com
Great casino with no issues withdrawing. Have been a vip member for over 4 years! Thanks woo and especially Stacey my VIP Assistant. Great bonuses always available also! Withdraws are very fast, always receive mine within the hour via crypto.

Callum Black
31 January 2024
Comment from uk.trustpilot.com
I don't usually review on here but I felt like I needed to.. this company has completely scammed me, they take your money easily but as soon as you have a big win they refuse to pay out.

Deegee
24 January 2024
Comment from uk.trustpilot.com
The casino is very good with lots of games on offer. The really positive point is the customer service which is very fast and friendly! Withdrawing winnings is easy and several withdrawal options are offered. I recommend!

Jennifer
19 January 2024
Comment from uk.trustpilot.com
I love this casino and the bonus offers it has to give and plus if you win more you can withdraw up to $10000 each time WINNING!

Sarah
16 January 2024
Comment from uk.trustpilot.com
I have been playing woo casino for several years now. I have always liked the great variety available, with new ones added regularly! I have made several large cashouts with no problems with withdrawal. VIP manager is amazing with delivering bonuses for deposits, for special occasions such as Christmas and Valentine’s Day etc, free spins and also when I’ve been low on funds and wanted to play she has supplied me with cash bonuses which was extremely generous. Getting in touch with the support team is easy and responsive when needed. Over the several different casinos I play with, woo would be my overall favourite due to all these factors!

Lea
11 January 2024
Comment from uk.trustpilot.com
Woo casino is great if you are looking for an online casino to play at . My vip manager Ilona is always so helpful and as long as your documents are legit and you get verified your winnings are paid promptly sometimes within 12 hours . The games are great and you don’t have to bet big to win . I highly recommend

Marilen
05 January 2024
Comment from uk.trustpilot.com
Have played this a few times and had smaller wins paid out but bigger wins of $8,000 and $10,000 cancelled for terms and conditions of betting too high? These have not been any bonus and have been money deposited, both times vip chat has given a BS story of the audit team verifying gameplay then refusing to oau and paying out $1,000 instead of the $8,000 and $10,000 totally fraudulent casino you can deposit in seconds but withdrawal takes weeks with all kids of hoops to jump through

Michal M
02 January 2024
Comment from uk.trustpilot.com
They are the worst fraudulent casinos I have ever played at. You can only lose here. You will even argue with them about finally canceling your account. Avoid all casinos from the same owner, it's exactly the same disaster.

Brandon Rogers
23 December 2023
Comment from uk.trustpilot.com
I wish I didn’t have to give a star to review but my first ever deposit there was so easily to take my money but when it came to withdrawaling $2,000 they gave me the hardest time helping me and they also blocked me outta live support so I wasn’t able to ask for help when I needed it I sent them full documentation to verify me from IDs to Utilitie bills and Proof of income it was all verified as they said but my withdrawal would never be paid out! So stick to Stake. Com use code BRabbit21

G Bros
09 December 2023
Comment from uk.trustpilot.com
People Woo Casino is not fake if you are having trouble with them perhaps I can help and give you a great VIP Manager. In the live chat some customer service staff are rude,one couldn't even give me GMT time, I said to my VIP Manager say hello to the two Karen's for me,if you haven't been paid check your kyc, my driver's licence expired and I had to submit another id I was like why I'm the same person I was yesterday,I said to my VIP Manager Karen 1 gets on my nerves the rude b@tch check all details and good luck

Stephen Amber
08 December 2023
Comment from uk.trustpilot.com
I have read some off the review I'm happy for use. My experience was a horable, I been a member for 4 5 year and tonight was my first withdrawal, (minimum withdrawal $250. All my documents that I uploaded had green tick so short time a go I hit withdraw the rocket scientist in the payment department could not prosses my withdraw, I sent them Australian government verified documents housing for address purposes my id, the thing that years to me I been depositeing for years why they stop me from depositing, if they think my documents are not authentic they kept on taking my deposit, personally this casino is a fast. Horabal experience I don't recommend it to know indigenous person off Australia 🦘.

G Bros
23 November 2023
Comment from uk.trustpilot.com
Jackpot more than several times eg Natural Royal Flush on high bet ,4 deuces , Mini's and Major's on Buffalo ######,one game I don't like because of an annoying sound I played the whole $100 on one spin won $10000. My VIP Manager Lera is the ducks nuts,any casino that invites me gets blocked, I'm 100% for Woo Casino

Tony
04 November 2023
Comment from uk.trustpilot.com
Woo casino was an absolute headache to begin with , everything was absolutely frustrating with getting the account verified BUT thanks to my manager Dana , she made everything so much easier and has been nothing but great help and an amazing human !! I would highly recommend woo casino !!

Sarah
03 November 2023
Comment from uk.trustpilot.com
I have been playing woo casino for a few years now, it is most enjoyable and exciting entertainment and they provide access to many many games, new ones always popping up to try out too. They also have bonuses available which are always handy, although many games cannot be played whilst a bonus is active is annoying. I have made several withdrawals and it has been an easy process, winnings deposited back in my account in anything from a few hours to a few days. Live chat available for any queries and vip manager Dana is always generous with her random special bonuses and on request.

John jake Koe Jr
25 October 2023
Comment from uk.trustpilot.com
Wonderful customer services,wonderful opportunity to make a difference in your wallet I 100 have faith in Woo casino 😊. 10 out of 10 over all the best casino so far

Mason MacDonald
25 October 2023
Comment from uk.trustpilot.com
Great support. Fast payouts. One the best online casinos to play at

Sha Sgad
20 October 2023
Comment from uk.trustpilot.com
Fake as fuk. From payouts to no accepting bets.

Abby C
05 October 2023
Comment from uk.trustpilot.com
My VIP manager is very helpful and always available to answer any of my queries promptly and in a positive and friendly manner I haven't had any issues with deposits or withdrawals on this site. Deposits appear on my account straight away and withdrawals are usually finalised within 24 hours.When playing with a bonus, many of the games I like to play are unavailable. This can be frustrating but otherwise I am happy to continue visiting Woocasino.

Lois Wood
27 September 2023
Comment from uk.trustpilot.com
ABSOLUTELY TERRIBLE SITE!!!!!!They had absolutely no problem taking my money from my card, but when I tried to withdraw, all of a sudden we need a whole bunch of documents.So now they have all my information, and I have absolutely nothingSHAMEFUL SITE!!!

Tammy
10 September 2023
Comment from uk.trustpilot.com
Hi,I used the Australian woo casino .Deposited my Monies to play.Won 1300 and got weird reasons on why they won’t payout?Watch out for the MIRROR written on your account.. I had 2 modes of play…mobile phone and my iPad.They accused me of using someone else’s (friend, family?) using my url site. I told them I use phone or my iPad!No one used my site and I do not have a clue who else uses woo within family or friends? Why should I need to no?I entered my id 5x then tried last time to get my winnings and now I have had the $1300 taken off me with the words “other” written as the reason? My winnings are GONE?This company is not a good Casino. Never had problems with other online casino…don’t use them.They take your deposit then if you win you get weak excuses and then the work “OTHER”.The WORST casino too use so now asking to get my deposit out and delete this casino….never again!

Isabella Condon
09 September 2023
Comment from uk.trustpilot.com
Love this casino. My VIP manager Tammy is so prompt and friendly. I wouldn't go to any other casino xoxo

Justin Dicicco
26 August 2023
Comment from uk.trustpilot.com
Absolute joke of a website I won 10k and they wouldn’t accept any form of verification except a bank card with my name on it so I had to order one and it took 2 weeks and believe me I tried absolutely every other way and then I finally get verified and they reclaimed the whole 10k leaving me with 50$ Because apparently I won some bonus I didn’t know about and one of the terms was I couldn’t bet over 5$ so for a bonus I wasn’t informed I had and also didn’t even want they stole all of my winnings after making me wait 2 weeks for my card, like if it’s not brutal enough they stole my money they made it seem like I was getting it and led me on for 2 weeks just to take all my money, complete scam of a site DO NOT USE they will add a bonus with some stupid rules without you knowing and take all your money and then be rude to you over live chat. I now look like a bad person cause I owe a guy some money and told him I’d pay it all back and now can’t and he’s gonna be homeless because of it so I feel like a piece of **** thanks woo casino way to **** me over in the worst way possible

Zachary Ward
18 August 2023
Comment from uk.trustpilot.com
Fantastic management and customer service. Very reliable and fair . I highly recommend this casino to anyone

anthony young
01 August 2023
Comment from uk.trustpilot.com
I am a degen gambler for the last 40 years of my life so what is critical for me is that withdrawals are fast and easy. I had some luck in this site and was able to make a succesfull withdrawal the first few times without any issues. My win streak continued and I kept withdrawing winnings but then I received an email that I must wager 3 times my deposit before I could withdraw, I checked the T&C and there is no mention of this requirement however since it was not a big deal I wagered 3 times the deposit and made a succesfull withdrawal. I continued my win streak and tried to make more withdrawals but these were now rejected and I was advised to contact support. On speaking with support they advised that my bank had refused the transaction , as I have 2 different cards on the account I tried the another card and again this was rejected. Spoke with support again and they said there culd be some issue with the payment provider which I find highly implausible that 2 different banks would have issues at the same time. Anyway I have now initated a wire transfer to my bank of all my winnings and am awating funds to arrive. It's a real shame that customers are given the run around like this and if you cannot withdraw your winnings what is the point in playing in a casino like this.Just got my wire transfer after waiting less than a day, that is impressive so not going to knock the site to much. It's a pity about having withdrawal issues however I am very glad it's now resorted . I do like the sire and will continue playing there

Jason Blake
19 May 2023
Comment from uk.trustpilot.com
The casino has a great selection of slots but don't try to play any if you have a bonus. The amount of slots that are blocked when you have a bonus is rediculous. I would estimate 90% are blocked from what I have tried so far. The list in the terms and conditions doesn't list even a 10th of what is actually blocked. I wanted to drop my bonus so I could play some games so I went to live chat to get some information on what would happen. Ugh.... She had no clue about anything so instead of risking losing all my winnings I just kept the thing and went through slot after slot to see that they were blocked the majority of the time. A real pain in the ass.

Leonie Edwards
18 March 2023
Comment from uk.trustpilot.com
I would give the casino absolutely no stars if I could.I've WAITED for OVER 2 MONTHS and STILL HAVEN'T received MY WITHDRAWAL!!VIP customer service agent Kylie is unhelpful and rude (as pleasant as a smacked bottom) and payment hasn't made it to my banks system whatsoever and I've been told I have to find it myself and sort it out.Even a paper cheque in the mail seems too complex for them.I've played at woo for many years but will be closing my account once my payment is received.

Zeus Kodisos Zeus#
30 October 2022
Comment from uk.trustpilot.com
annoying b4stards spam my email with 600 emails a day from several emails, no matter how many times you block them they just keep making new emails. I hope you go out of business and move back into your mothers basements and then the house floods you sacs of crap.

Stephanie Murray
17 August 2022
Comment from uk.trustpilot.com
Please can someone help me I don't know who to contact. I have put alot of money in woo casino only to get $250 which I tried to deposit it says pending I only gave them my bank details I can't get on to their customer help line I think I have been conned i want to know will they deposit my money? I have seen ALOT of bad reviews. Not feeling hopeful

Jesse Kennedy
18 February 2022
Comment from uk.trustpilot.com
Ok so i accidentally came across woo casino, I deposited 100 dollars and won 900 that day. I then tried to withdraw and had to submit several documents before approval. I was sceptical when i saw everyones reviews and thought i had made a costly error. However, within 2 days my withdrawal had reached my account. The live chat was extremely helpful with telling me exactly what i needed to be approved. I know people will say I am fake but I am not, woo casino are amazing and I am now stoked that i played there. I play from New Zealand!

Henrik Genkel
01 February 2022
Comment from uk.trustpilot.com
Its sooooo easy to become a member on this casino. Its soooo easy to deposit to your account on this casino. But making a withdrawel of your winnings…..simply isnt possible. Denied 6 times. Answer: “My Danish driver licens isnt approved, since they Cant see the expiry date on it”. Its very easy to see in colum number 7……very clear. But they deny withdrawel….and doesnt reply messages/e-mails anymore to help solve this. DONT MAKE PAYMENTS, AND DONT PLAY ON THIS WOOCASINO!!!!!!!

Rick Collingwood
21 October 2021
Comment from uk.trustpilot.com
The casino has never given me any issues with payouts in the 18 months that I have played at Woo. However the jackpots on the machines are becoming less frequent and smaller. I have a suspicion that they may have wound the winning chances back. I am going to give them a rest for a month.

Adsie eisdA
11 October 2021
Comment from uk.trustpilot.com
Bunch of thieving dogs tighter then a nuns ass with any bonus like none at all after thousands spent just give u the run around ay overall bunch of useless maggots

Tyler Prebushewski
10 September 2021
Comment from uk.trustpilot.com
Horrible experience, never have i spun so many times on a slot and won absolutely nothing. Wasted $200 and won nothing every spin it was the most pointless thing of my life I literally should have just flushed my money down the toilet.

Catherine Klaus
27 June 2021
Comment from uk.trustpilot.com
If I could give ZERO stars I would. I deposited hundreds of dollars and never had an issue with bonuses or anything. All of a sudden because my husband has an account (which we did the whole time) I wasnt eligable to bonuses or withdrawals. Stick with sitea like jackpot city or OLG. Ive won thousands. No issues

Mark Tripptree
23 April 2021
Comment from uk.trustpilot.com
Hi, I am concerned about the legitimacy of this site. I was enjoying a small win on European Roulette and had a sound strategy, until I noticed 5 spins that had not landed on the middle dozen. I placed a $1 (aud) on the middle dozen and martingale until I busted. I then noticed that 22 spins (while I was betting) did not land on the middle dozen. When I was not betting the middle dozen had 11 out of 30 hits. This is not consistent and with all statistics I have taken. I have documented game I’d, time and date of the gaming session. Please note: I don’t mind losing money that is the game however, when it is obviously not fair and fraudulent I have a issue with this site. I will endeavour to seek media attention to the scamming practices of this site, until proven that my experience is incorrect.

Jan Pokorny
09 April 2021
Comment from uk.trustpilot.com
Please dont deposit and play here, its SCAM nothing more, i make a deposit win something and was not able to make witdraw, i tried all supported method but with errors all the time and support never helped me, just they write only, clear cashe or try different method after few days I give up and let them enjoy my money.. TOTALY SCAM NOT PLAY HERE

Cengiz Uykun
18 February 2021
Comment from uk.trustpilot.com
People still falling into to same trap , they are straight forward crooks , games are rigged, getting payments out is headaches ,Go play at your local club , everything is upfront without hassle, and knowing its govern properly. Avoid the mafi online!

ANNOYED
28 January 2021
Comment from uk.trustpilot.com
DO NOT deposit any money with WooCasino. They call themselves the best online casino but once you win something they don't offer you any legit withdrawing options. IT'S A SCAM. do yourself a favour and deposit into some other online casino!

Ahmed Mohamed
27 January 2021
Comment from uk.trustpilot.com
I won 150k. So i just came up here to read the reviews i have the exact same issue. they me the world of problems about identity veryfication. After i give them all they required they ask me to send me holding my ID as a veryfication" Now they taking over a day to process my withdrawal. I had no problem withdrawing my funds in yukon gold casino over 50k but this Woo casino im now very scared for my goverment ID's and personal information. Someone please make them pay players money if they hold a legit lisence.

Jason Santonil
10 January 2021
Comment from uk.trustpilot.com
CALLING THE ATTENTION OF THE AUTHORITIES TO INVESTIGATE AND SHUTDOWN THIS WOOCASINO.They offered a no deposit sign up bonus but after you signed up, theres no bonus credited to your account, they will tell you that they don't offer a no deposit bonus. So in the early stage they showed their color, how could you believe that they will not rip you off if you win and withdraw your winnings if they already lied in the beginning. The problem will be, you already givin your information to them. So the risk of using your info to different fraudulent activities will be high. So this casino should be close.
David Schloss
05 March 2024
Comment from uk.trustpilot.com
This casino is 10/10. Very good casino. Great selection of games. Had a few good wins too 😉. Support staff and my vip manager Dana always available and good for few sneaky bonus too
This casino is 10/10. Very good casino. Great selection of games. Had a few good wins too 😉. Support staff and my vip manager Dana always available and good for few sneaky bonus too