Vickers PLAYER REVIEWS(36)
Richard
31 August 2024
Comment from uk.trustpilot.com
Absolute scam. Signed up with the promise of a bonus bet which they never provided then was given 50 free spins instead. On these, I won £7.45 which I was happy with however they then said I needed to wager another £372.5 before they would let me withdraw this because it was a bonus. I have submitted a subject access request and will be filing a complaint with the ASA and gambling commission
HARRY WATCH
27 August 2024
Comment from uk.trustpilot.com
Used to be good solid bookmaker offering decent value for its size. They recently migrated to a new site and removed their weekly bet club, also removed customers free bets they had already qualified for, which is against the UK gambling commissions rules. They stop responding when you try to chase up what you are owed.Betfred did something similar recently moved to a new updated platform, they gave all existing customers free bets as they couldn't access their accounts for a short period. That's how you treat your customers, not like these jokers!!!
Liam O'Connor
25 August 2024
Comment from uk.trustpilot.com
Now part out of scam company that uses horrendous software, has poor odds, barely works on a phone and charges £1 to withdraw.... site sold to the highest bidder money withdrawn and will avoid
Saul
25 August 2024
Comment from uk.trustpilot.com
Vickers has been sold out to AG Communications Ltd., which are borderline scammers with how horrible their odds are compared to other betting sites.Stay away and choose another site to bet on.Just read the reply to my review and it should tell you all you need to know about Vickers 😂
Josh
08 August 2024
Comment from uk.trustpilot.com
Spent a fiver on a game won 100 pound and then never got my withdrawal of 90 pounds closed my account gave me the stake back and then ignored all my emails and complaints u call them they just say can’t do anything with the compliance team and can’t get hold of them other then emails rubbish company avoid don’t know how they are licensed
Paul Linsell
02 July 2024
Comment from uk.trustpilot.com
Worst site i have ever been on first deposit i won nothing and i mean not even 1 win and the bonus games are no where to be seen. So i go ahead and put more money on oh and what a surprise no win again this site should be shut down SCAMMING T****. I can honestly say i will never be playing this site again but what do they care when all they are doing is ROBBING PEOPLE!!!!
Crossbow-calendars.com
05 May 2024
Comment from uk.trustpilot.com
Like many companies you cannot contact them with a query. NO PHONE, NO EMAIL. NO CHAT.This make's contacting customer support impossible.Other than this I like Vickers, I only gave 1 star in the hope they might reply to me.
Anne Simmonds
05 May 2024
Comment from uk.trustpilot.com
Logic dictates that reviews for betting sites are only rated when things go wrong. This is one such occasion. There is no live chat assistance - everything has to be addressed by email. Unfortunately the customer service do not write/understand English. I have just endured a bewildering encounter with a 'johann' who appears to be using a bad version of Google translate. The translation is nonsensical. I am none the wiser as to why Vickers are (possibly - this is a guess) requesting further verification when my account has been operating for years. Usually when a password has been input incorrectly it is possible to reset - but not with Vickers. I shall attempt again tomorrow when hopefully I will access a fluent English speaker.
Alan Hodgson
18 April 2024
Comment from uk.trustpilot.com
Worst company I've every had the unfortunate not by choice to have do work was supposed to replace rotten woodwork and rectify loose tile and reroute a drain pipe had scaffolding put up 3 weeks later turned up while I was away on holiday the 2 cowboys that came our covered part of the rotten woodwork with plastic facia board and left after several complaints to thirteen housing and vickers they agreed to come and do the job properly turned up 2 weeks later looked up at the job and disappeared stay well clear of this company
Ben Benji
02 April 2024
Comment from uk.trustpilot.com
If you don't send in 3 months of wage slips, bank statements and basically your entire financial history, they will close your account.Pray you don't have any funds in there when they do.
SH
02 April 2024
Comment from uk.trustpilot.com
Well Iplayed on here for the first time yesterday, I won a decent amount and it was in my account before lunch time today. I was worried after seeing the reviews but needn't have been. will definitely play on here again
John Rootham
09 February 2024
Comment from uk.trustpilot.com
been on all the big firms for years in my experience this family run firm beats the lot no problems withdrawingin with in hours its gambling only bet what you can afford i give them 5 out of 5
Julian Howells
01 November 2023
Comment from uk.trustpilot.com
I highly recommend. BOG-but only after 9am. Quick repayment-a couple of hours. Free £5 bet each week No bet restrictions. Sadly they closed me down as I was unwilling to send them private information about my bank. Apparently some people do send very private information to bookies-more fool them!
Chris Welford
16 October 2023
Comment from uk.trustpilot.com
These crooks need closing down
CARL RICHMOND
30 September 2023
Comment from uk.trustpilot.com
Very unusual situation. Came across them at Thirsk races, opened an account & it got suspended before I’d even placed a bet. They told me that it was a ‘business decision’. No idea what that means but I’m concerned about the security.
Online Gamer
23 September 2023
Comment from uk.trustpilot.com
This company is so awfully run, I’m amazed I got paid when I won on things they can’t control. I won on Monopoly Live and horse racing. I played one slot, “Gold Cash Free Spins” on £1 stake over about a 1 week period and lost £1000 without even rotating £1500. They claimed they rewarded me for this by adding £6 to my balance. This is a disgrace. I have vast experience with the aforementioned game and it simply does not play as it does on this site. This isn’t a sore loser post, it’s an ignored customer post. I’ve tried contacting them for the past two days and all I have had is some idiot on Instagram telling me I would get a response - still haven’t. Awful company, almost impossible to contact and completely unfair. AVOID.
Paul Buchanan
30 June 2023
Comment from uk.trustpilot.com
Absolute ripoff company I joined a few days ago they've had thousands from me already I've banked nothing the games are full of dead spins and if you do win if you up the stake you lose even more you've lost my custom you fraudsters
Mark Egerton
15 May 2023
Comment from uk.trustpilot.com
Suspended me after l won some money am now waiting for a payment but they don't answer emails scam site.well if threatening is asking for my money back, yes l did and l won't let it go that you still owe me 2 hundred quid you scammers.
Gareth Jones
06 May 2023
Comment from uk.trustpilot.com
Lowered and lowered my max wage on bets. Why? Becuase I winning money, if this was the other way round I would guarantee this wouldn't of happened. Typical gambling company can't take when the punter is winning.
Paul
02 May 2023
Comment from uk.trustpilot.com
How do i contact you, i need to know where my free bet is, email was returned cant see a phone number
Scott Nairn
19 February 2023
Comment from uk.trustpilot.com
Suspended my account without any notice, no live chat, money is still in account, sent email no reply in 3 days so far, don’t know what too do
Mr fintan gilheaney
11 October 2022
Comment from uk.trustpilot.com
Just joined and everything fine good layout and bets excepted with fast returns cannot understand negative reviews
ulas sahin
21 September 2022
Comment from uk.trustpilot.com
I opened an account and I lost about £600 and now they suspended my account. They say I self exclude myself three years ago. This company is a scam they take your money don’t open it
Graeme
04 July 2022
Comment from uk.trustpilot.com
Avoid this company. Amateur organisation with no live chat support and not answering emails. They do not honour their own promotions. Have had a free bet owing for weeks now, no likelihood of getting it.Edit: and now they have replied to show what liars they are. Not replying to emails and definitely did not honour the promotion.
Michelle Greenwood
09 June 2022
Comment from uk.trustpilot.com
Absolutely shocking. Played £50 first time on here today . Won a few bonuses and ended up with 3 quid on them . Played my last game and spent 8 quid and gut the bonus to win not 1 penny o. n it. Your disgusting . I get lots of emails from other sites telling me like 888 as gone under. Its happening to these disgusted companies all the time and I'm pretty sure yours won't survive. You won't receive another penny from me . By the way I play on 2 more sites and they make yours look pitifulAnother thing. I won £8 something on a bonus and it never paid out . You make me sick !
Jess
13 April 2022
Comment from uk.trustpilot.com
Never had any issues with this site verification was quick and easy game selection is great and withdrawals are quick within the hour during the day and in my account by 11am the next day everytime if its during the night.
Kevin Smith
08 April 2022
Comment from uk.trustpilot.com
Regarding my previous review I managed to get through to customer service and the woman I spoke to was great Helpful and informative 👍🏼
a rogerwaters
14 March 2022
Comment from uk.trustpilot.com
love this site and ive played at many,great variety of slots,ive had some super wins,easy to deposit and fast payouts,cant fault it :-)
Mark Barrett
13 March 2022
Comment from uk.trustpilot.com
Terrible company don’t give nothing away AVOID AT ALL COSTS terrible prices and cash out cannot be relied upon
Jnah
22 February 2022
Comment from uk.trustpilot.com
Absolutely disgraceful!!!!!! I will be closing my account as of right now and never going near them again. Betting had its own specific rules and these guys are out here making up their own rules as they go!!! Has anybody ever ever ever heard of a basketball bet placed pre game on total points to include overtime if not specified?!!!!!! 2 of my games went to overtime whilst under the points amount that I had and apparently (even though they offer NO markets specifically including overtime) their own house rules are that every bet placed is including overtime whether it says that on your bet slip or not!!!!!!! I’m no genius but if my bet does not specifically state that I want to include overtime then that means I do not want to include over time!!!!!! I will be going to the gambling commission with this.
Mark
30 December 2021
Comment from uk.trustpilot.com
Terrible company never respond when you email them and no other way to contact them also some of the industries worst prices AVOID AT ALL COSTS
Kevan
15 September 2021
Comment from uk.trustpilot.com
Another scam money making site. Minimum wins, bonus symbols barely non existant, and if you are lucky enough to get a bonus it will give you a minimum win. All I can say is " stay away from this site". The only people to benefit from this is the site. YOU CERTAINLY WON'T. I have now closed my account.
Ben
26 May 2021
Comment from uk.trustpilot.com
Signed up enjoyed playing. Placed a deposit limit on my account and they didn’t enforce it! Worrying! Seems like others have experience same.
Sally
02 May 2021
Comment from uk.trustpilot.com
Joined Vickers and had problems from start to finish. Put a deposit limit in place and they ignored this. They do not adhere to responsible gaming procedures. Also games kept lagging and crashing whilst playing. Closed account and joined more well known places!
Anthony Ryan
08 April 2021
Comment from uk.trustpilot.com
Not sure why the bad review sounds like one from a compulsive gambler. Vickers are trying to make a go of it in a massive minefield, you need to look at the big boys for bad service and bad customer service, more recently Betfred 1.7 million pay out and tried to wriggle out of paying. Give Vickers a chance they are doing the job right and I find them fine.
Peter
08 September 2024
Comment from uk.trustpilot.com
This used to be a good company to do business with, but since changing to a new platform on July 20th it's become a nightmare.I'm now unable to access their site, getting told ''access denied''. The customer service is no help at all, and that's if they bother to reply to you.I have asked them to forward my outstanding balance to the card used for depositing but so far nothing.They are behaving like criminals and I will be taking further action to get my monies. PLEASE do yourself a favour and avoid this so called company.They now appear to be thieving scammers.
This used to be a good company to do business with, but since changing to a new platform on July 20th it’s become a nightmare.I’m now unable to access their site, getting told ”access denied”. The customer service is no help at all, and that’s if they bother to reply to you.I have asked them to forward my outstanding balance to the card used for depositing but so far nothing.They are behaving like criminals and I will be taking further action to get my monies. PLEASE do yourself a favour and avoid this so called company.They now appear to be thieving scammers.