Tote PLAYER REVIEWS(23)
Paul
30 October 2024
Comment from uk.trustpilot.com
Signed up, deposited and betTry to log back in “there seems to be a problem with your account”Thieves. Avoid
Gary Harward
25 October 2024
Comment from uk.trustpilot.com
Closed account because I won a grand lol poor excuse of a betting site
Dean
25 October 2024
Comment from uk.trustpilot.com
Theft. Legal theft. Worst of them all. That's all I'm saying
George Gutteridge
24 August 2024
Comment from uk.trustpilot.com
Scam, signup bonuses never arrive. Online live chat doesn't exist. Wait time on customer service has been 4 hours. This isn't a company that cares about your service. This is a guy in the back of a van seeing what he can get before a regulator cracks the whip. Money has come out of my account and not appeared on tote, customer service is impossible to get hold of. I'll be filing a bank report for the cash back.
chris dean
30 July 2024
Comment from uk.trustpilot.com
i joined this site last week {cjureds0510@}Deposited some money over this weekend 27th/28thjuly which i was going to use on Greyhounds and horsesTo find out they don't do Greyhounds and the horses They do is more win bets and forecasts and trio bets To which i did try but found their site hard work So didn't like it like old ways of Yankees and lucky15 BetsSo, i wanted to withdraw my money This is my money i have deposited with not winnings They blocked the £400 withdrawalSaid i needed to Send some photo ID in like a Passport or driving licenseSo depositing is fine soon as you want the money Back i need to show ID ?To which i have done i sent my passport That wasn't good enough they wanted an eclectic bill With my address on Which i sent in Then it was my Card Then They wanted a selfie of me I'm 75 years old i don't even know what a selfie isAnd all this is for my money i deposited in the first place To which i have now refused All i want is to have back the money i withdrawn out of my account and for them to close the account how Hard is that?i Will take this as far down the line i need to I'm not interested in talking to anyone from this company now all i want is my money back and to close my account Christopher dean
Samuel
08 July 2024
Comment from uk.trustpilot.com
5 days still no welcome bonus, websites is glitchy as well.Day 1 contacted because I'm geo-blocked after signing up but only on the website had to open google maps and show I am really in the UK...some reason it's fine in the app no I'm not using a VPN etcDouble checked if the welcome bonus had stuck to my account as didn't appear too and I was advised it hadDay 2Having completed my wagering requirements I asked about the bonus again. Was I had completed the requirements and it would be available within 48 hours of my bet finishingDay 4 48 hours later still no bonus was contacted told I now needed to complete verification I asked why no one had told me this until now to no avail You would at least expect an email...Handed over my documents which were checked by the live chat Agent and confirmed to be enough for their checks, the team that does them will be in the next morning and should be sorted.Day 5 (present) another 24 hours latercontacted live chat again My account is still under review, the team that checks it isn't available it will be chased up tomorrow. I don't have faith in this anymore and feel conned. The thing is the live chat agents are friendly and I like that you can reconnect with someone who previously handled your case if they are online which I've never seen before. Could have been a 5 star review if handled correctly but frankly I don't feel safe putting any more money on this site. Stick to big names. Buyer beware
Ben Marshall
17 June 2024
Comment from uk.trustpilot.com
Had a bet that I wanted to cash out. One staff member told me I could cash out, another said I couldn’t. Misleading info.
Oscar Smith
25 April 2024
Comment from uk.trustpilot.com
I was high and I was silly and said "do you wanna watch me poo?" to what I thought was a chat robot. It turned out to be a real human, who proceeded to ban me. I had a £10 free bet and free spins in my account which I have now seemingly lost forever. These people are awful!
Hoo Kh
09 February 2024
Comment from uk.trustpilot.com
First of all I always say this I don't leave good reviews because I've won money and I don't need bad reviews because I've lost!! I made a withdrawal and it was there the next day and I wasn't asked to jump through hoops and have a DNA test just to get my winnings!! Secondly the slots are playing just the way they should trust me I will spot a dodgy rtp slot any, bad casinos are not good for my YouTube as I make videos just for the record I am not sponsored by this casino and I do not advertise them on my YouTube channel I just look for good qualities and at this moment I'm happy but this could change in the future you never know you will be the first to find out when it does Username: kevin hooton
I.A Bisset
23 January 2024
Comment from uk.trustpilot.com
Signed up to get the new customer offer but the site says I'm not in the UK so can't have it. I'm in the UK so confused why this is, never mind I won't waste my money with then.
Morgan Cooper
23 August 2023
Comment from uk.trustpilot.com
I have never seen this page on my eyes and yet got a message saying: "Welcome to Tote, media soccer. Your account is now set up. You can log in at: (their link). This is a service message and does not affect your marketing preferences." It's not enough to block them or unsubscribe, even if you never did actually subscribe! I always think it's a scam when I got such messages without any registration or sign up. Tote, whatever you are, please stop texting me!
Anthony Boyd
07 June 2023
Comment from uk.trustpilot.com
I have no complaints about this site quickest payout and received my bonus glad I joined
G Jones
17 March 2023
Comment from uk.trustpilot.com
Complete crooks!!! Check other reviewsSigned up to receive £40 after spending 10 and never received contacted and couldn’t do nothingSo close account immediately
Tezza
24 February 2023
Comment from uk.trustpilot.com
This lot crack me upConstantly whining with pop up screens about safe responsible gambling. You can't watch a race with them telling you you've been logged in for a few minutes. Then you get an email about free bet if you bet 200 lolBut it's all nonsense just for show cos they've increased minimum deposit and minimum withdrawal amount They also close between midnight and 8am because they care about safety (again)Also you get shots at spin the wheel but all you get is 2€Talk about treating people like kids
Paul phillips
29 January 2023
Comment from uk.trustpilot.com
Do not trust this company withdrew my funds from my account on the 13th Jan.Took them till the 29th January to get refund .Numerous excuses their latest one been is there funds were held by a third party.I believe it was on my threat of a writ that they paid me
jade
02 November 2022
Comment from uk.trustpilot.com
Over £200 and not win. Based on this I unfortunately would not recommend,played at £1 stake and 60p stake,over at least 6 different games and at different times of the day. Obviously I know you can’t win every time. Deposited at midnight to find out that games are closed 12-8am,so withdrew my money back. On the plus side the money was back in my account within an hour!
Steve
20 October 2022
Comment from uk.trustpilot.com
Customer service the worst ever, ask for email, dob, and postcode in order to assist and still kept waiting 40 mins by JOHN without once coming back despite showing him onlineMultitask help nobody waste of time SHOCKINGLY BAD CUSTOMER SERVICE
Anthony walton
04 October 2022
Comment from uk.trustpilot.com
This site is rigged from top to bottom,20 deposits,over 20000 spins not a single win of any discription not even a 10p win,absolutely shocking,not one bonus rounds,slot games on this site are either rigged or pirated and dont have RNG.i refuse to believe this site is acting legitamately and fairplay,ive recorded my gameplay and sent these videos to the providers to clarify these games are legit and ask for the rtp and if they are correct for this rigged site,i will also send the videos to the ukgc to prove how bad these slots really are,never in my life seen slots play like they do on this site.there scamming there customers i have no doubt,so if your reading this keep well away from this site
Well Howdy
29 September 2022
Comment from uk.trustpilot.com
where do i begin with this site, firstly making deposits i set a £60 cap on my account after the first deposit it said i exceeded my limit so i went onto livechat they said its from my end as my balance must of been insufficient id more than enough in my bank i tried threw the computer and worked fine so i messaged them and said i got it sorted and started playing the slots i got a message saying thats great i clicked it off the screen and it started to lag on the slot it was bearable this was followed by 5 more messages when i removed the 4th message it caused the screen to freeze and crashed the app, when i logged back in the slots lag was ridiculous & it certainly wasnt my internet as there wasnt a issue before they started messaging i eventually got a bonus after £42 it paid 0x my first ever 0x on dog house at this point each spin was taking 7-10 seconds to complete there was £8 left in my account i just closed the thing down i couldnt care less about the £8 stop messaging players repeatedly looking for positive feedback on youre chat when you didnt even fix my issue
JamboB
28 September 2022
Comment from uk.trustpilot.com
Okay but sick of ridiculous over the top nag screens constantly telling me I've been online for 15 minutes then telling me I've been logged in for a hourDon't they realise just because I'm logged in doesn't mean I'm betting. I'm just watching racing in the placepot.
Tom Southern
26 February 2022
Comment from uk.trustpilot.com
This is a scam website. Please be aware. First of all they never give you the freebet they promise. More importantly, they charge your card multiple times and they don't answer. I had to call my bank and cancel the card to stop bleeding.
Adrian Smith
09 July 2021
Comment from uk.trustpilot.com
Join this site about 2 months ago thought it was just like any other betting site. Very difficult to understand the placing of bets.The casino site initially had no blackjack games available that was 2 to 3 months ago. That's my kick blackjack. So logged in last week 2 my surprise blackjack was now added to the site.I'm telling you I have never know a platform that consistently give the dealer picture card after picture card the first card. Its off putting and although the dealer didn't win every hand with the consistent picture card showing it soon lead to.me making multiple deposits. It just eat my credit card I felt like a mouse approaching a piece of cheese on a mousetrap.So the trap caught my leg I quickly pulled myself together and abandoned the blackjack platform. Instead I thought I'd have a go on the slots.Luckily I pulled back my losses. Now I'm.use 2 sites that permit immediate withdrawals. This site 3 to 5 days for withdrawals. If I'd know that I wouldn't have even signed up.Anyway I did get my cash.Just a warning to people out there there are plenty of gaming sites out there that process immediate withdrawals. Competition is tough don't settle for sites that don't sort your withdrawals immediately its 2021 and tote need to up there game.
Tracy Morton
02 November 2024
Comment from uk.trustpilot.com
I think this is a good site I got my welcome bonus no problem I didn’t win of it but I have won off the casino and they put my winnings in my bank fast I like this site the only thing is there is no slingo but there is a good choice of games
I think this is a good site I got my welcome bonus no problem I didn’t win of it but I have won off the casino and they put my winnings in my bank fast I like this site the only thing is there is no slingo but there is a good choice of games