Paddy Power PLAYER REVIEWS(3273)

John Chapman
20 November 2023
Comment from uk.trustpilot.com
My old account needed updating and had to spend some time doing it, with a fiddly id photo check, but finally got there. In spite of this fiasco, the Paddy Power agent helped me through this hurdle and my account is active again, so job well done.

Matt Mcginty
20 November 2023
Comment from uk.trustpilot.com
Zero stars. During the week if you wager £50 you get 25 free spinson a Monday. I got these spins the last 2 weeks. Last week I won £1.37 this week I won 21p yep 21 pence. I haven't had a cashout on this site for months. Just stay away , so many other casino sites that you can actually win on.

JOHN HOY
20 November 2023
Comment from uk.trustpilot.com
Bit of a rigmarole to update my address but no doubt linked to financial safe guarding regulations. Wee bit of a wait to chat to an operator on live chat but once through was very quick and professional.

Harley Troy
19 November 2023
Comment from uk.trustpilot.com
Absolutely horrendous betting site. Have lost count the amount of times i have had a bet doing reasonably well, showing a cashout of upto £20/£30 with 4/6 of the selections winning. As soon as the bet gets any closer to a win, they suspend the cashout for the rest of the game for no reason atall, this is so you cant cash-out anything & then eventually your team usually end up conceding a goal. I just had a bet where on the game facts a player had scored and the play resumed, a player i had on my betslip to score. Yet i checked my betslip and they hadnt ticked it off and had suspended the bet showing no cashout, when none of the games were suspended or being checked in anyway, they were all in play. My cashout would have been well over £200 as i only needed one more scorer, an amount i would have certainly cashout out on. Within the 15/20 minutes that paddy still hadnt ticked off my bet even though 5 of the 6 selections had won, it was still showing no cashout. The last remaining team on my betslip then conceded, and as soon as they conceded, to no surprise, a cashout instantly comes up, but the cashout was almost £0.00 as it was almost the end of the game at this point. Paddy knows exactly what they are doing in scenarios like this, they know how to scam players, remove cashouts & twist rules to benefit themselves. I will never be using this site again, and highly advise anyone else to use a different site also.

noel
19 November 2023
Comment from uk.trustpilot.com
Crooked cheating bastrds . Played slingo luck pants.Staked over £90 in 2 games and still didn't get the 1 number for effing bloody full house.so obviously fixed, last game staked over £70,.this is a bloody 20p game, disgraceful.its got bloody worse since safe gambling weekpayouts are virtually nil, rigging reels yet again,if they admitted they did it once, that's all you need to know.sooner they close these cheating bastrds down the better.Ps, don't believe all the 5 stars reviews they getting all of a sudden.

Wilson Joseph
19 November 2023
Comment from uk.trustpilot.com
Amazing and fast customer service was given Maria. By far the best betting company out there. They are the most loyal betting company as there are a lot of bad ones out there, really loyal to loyal customers like myself and would really recommend Paddy Power for anyone who is looking for a good betting experience.

Nickola
19 November 2023
Comment from uk.trustpilot.com
Thank you Paddy Power it's my birthday today and you have given me a five pound bonus to play on any game your customer service was very prompt easy to use and as the Lord says asked and you shall receive thank you

David Phillips
18 November 2023
Comment from uk.trustpilot.com
I have always received courtesy and quick response to my queries. I have nothing but praise for Paddy Power and am happy to recommend them to anyone

brian mcdowall
17 November 2023
Comment from uk.trustpilot.com
Amazing and fast customer service. By far the best betting company out there. They are the most loyal betting company as there are a lot of bad ones out there, really loyal to loyal customers like myself and would really recommend Paddy Power for anyone who is looking for a good betting experience.

Stephen
17 November 2023
Comment from uk.trustpilot.com
Good with odds and easy to use better then most betting sites and ive been a loyal long serving costumer

Michael Moran
17 November 2023
Comment from uk.trustpilot.com
Getting back about Paddy powers bookie .I knew who took my money at the time i hand in docket he photo copy it i say i go to other PP about .As i said before i say to my self i keep docket for Royal Ascot .The girl in bookies around the Royal Ascot first day on, she look at me if a trying a quick one like being rude .i said how come i still have docket.i should have saying one of your worker from other branch took my winning when he photo copy it got his friend to write same details on other docket. 100per cent sure head office where great not getting back to me i was foolish posting the docket for proof.If that employer rob for me he will do it in bookies .i don't go near that bookies again ,no outside office for people to go to and so on. Its all start with a horse i did Saturday he won at 12/1 and they were only giving me 6/1 or 13/2 i cant remember .So i didn't take the money sorry i didn't he told me to go back to bookies which i did bet in. It was miles away so as i said before i knew Royal Ascot on soon . They did a screen shot of my docket that Sunday 2 bookies did. They will have bad luck down the road .money didn't bother the principle did. Head office workers are the same .old saying is peas in the pod keep together. Dandy,s Angle name of horse i just look up his form that how i remembered the date,

David Clark
17 November 2023
Comment from uk.trustpilot.com
Great app for sports & especially horse racing & football betting with in-play best in the business. Cash outs always on point & great in app experience. The roulette is also great & games easy to navigate. Not had many problems with the app if at all.

Mrs Debbie Clark
17 November 2023
Comment from uk.trustpilot.com
Been on this site a while have to say one of the worst sites iv ever played odds of winning on this site are slim to none and that's 100 quid let alone athing big no sorry don't rate this site good at all unless u want to spend a 10 once every few months

noel
17 November 2023
Comment from uk.trustpilot.com
Thieving cheating bastrds .Played blackjack yet a bloody again, won 1 effing hand in 12 hands. Lost another £85.Doubled up jn £32 ,got 20, dealer got 21 in 5 cards, so obviously blatantly fixed, bastrds, rtp 99.2 my ar#e.Closing account enough is enough ,should be closed down, as far as 5 stars, don't believe what you read .losslimit now £2.00.wont give these crooks any more money. Should have done it last week instead of losing over £500 since Monday, my mistake.

David Thomas
17 November 2023
Comment from uk.trustpilot.com
This is for the local shop, London Road, Sheffield.A big thank you to Jayne and the other shop staff who are a great team, and work well to make the shop a popular and safe place to go and enjoy the sport.The local bookies aren't just about putting money on a horse, and have a really valuable place in the local community for a lot of people.Great to have the extra screens for the footy too. Thank you all.

DWANY PINTO
17 November 2023
Comment from uk.trustpilot.com
Paddy is a great company, had a good experience with Emma today. Very helpful and friendly. Overall one of the best betting company in the whole of UK.

Stewart Thornton
17 November 2023
Comment from uk.trustpilot.com
Doesn’t even deserve a 1 star, great site if you want to look at your winnings BUT you try and withdraw them, Be warned. Customer Service is woeful.

mark Colquhoun
17 November 2023
Comment from uk.trustpilot.com
You went wrong your fobt machines are robbing us blind and you get away with it every day sick off your disregard for any sort of blame your ruining life's nice company values you have with your stupid adverts and fake smiles ram them right up your xxxx

James O'Neill
16 November 2023
Comment from uk.trustpilot.com
No slots are crap ,not worth playing put money and sweet feck all back ,prob 200 ,to 300 spins and not one bonus, and if it does give you one ,you'd be lucky it you get anything back ,well fixed

Jer Carmody
16 November 2023
Comment from uk.trustpilot.com
I like the layout of the app , If I ever had a problem, it was sorted very quickly and efficiently, even if it wasn't the outcome I wanted, I knew it was the right one ..customer service agents really empathise with you.

Bert Spicer
16 November 2023
Comment from uk.trustpilot.com
dont waste your time or money like all slots you rarely get a bonus and when you do your lucky if you get 10x your wager. a few years ago thay use to be fun and you could win a little now thay just rob you

Becky
16 November 2023
Comment from uk.trustpilot.com
Massive Thankyou to Harish! I couldn’t withdraw my winnings & I was super annoyed but thankfully he helped me and sorted it straight away! Amazing 10/10

Alex Iatsuknov
16 November 2023
Comment from uk.trustpilot.com
Seeing all the offers, they offer made me sign up. They resticted my account, stopping any promotional offers after doing a few of them. And support stuff are not helpful as to why that has happened.

noel
15 November 2023
Comment from uk.trustpilot.com
The only words I have for blackjack is it is absolutely fixed and crooked, there is definitely a familiar pattern going on, dealer had blackjack 4 times in a row, on 2 separate days, altogether over 4 days I played approx 80hands, I lost about 85% of these, loss of nearly £500, blatantly fixed stay away, rtp is 99.2% in theory mathematically impossible to lose this many hands, but this is paddypower, lose 12 hands in a row is common, same as dealer getting 21 when I have doubled up on £32 to get 21, I get 20 for £16 ,dealer getsx21 in 5 cards, you get the picture, I get 19, dealer gets 20, I am not complaining because I lost that's the chance I take but when it happens like this every time I play, no one can be this unlucky unless there is collusion going on, the review a few days ago proves that paddypower does indeed rig the reels, so why wasn't the licence removed by the gambling commission, it just shows that it is indeed on the side of the bookmakers not punters. Account limit losses not £1, won't ever lose any more money on slots, or blackjack.you have been warned ,softly away.

Paul Ingles
15 November 2023
Comment from uk.trustpilot.com
Issue quickly resolved and a goodwill gesture of a £10 free bet added to my account.

noel
14 November 2023
Comment from uk.trustpilot.com
Absolutely Cheating crooked basttrds, lost nearly £400, ,in last 3 days, playing slingo lucky pants and crooked fixed blackjack. Today, lots over £130 just now won 2 effing hands won 1 draw,got 20 dealer gets21, get 19, dealer turns over 20, doubled up on £32 ,got 20, dealer getsx21 in5 cards, effing bloody joke, this site is so crooked and fixed, this is safe gambling week and I swear to god they have made the payouts even worse than before, before you think I moaning because I lost I am not, that's the chance I take, but when you lose 12 hands in a row on bloody blackjack, then draw next hand, and then lose the next 6 hands that tells you everything about how crooked this site is, it is virtually impossible for this to happen unless there is rigging going on. RTP is a joke, 99.2% is for paddy not punter. Enough is enough, they have already been caught rigging slot reels,(look at review)so in that case why was licence not suspended or taken away, gambling commission are bloody useless that's why,last review on here as nothing ever happens, also don't believe all the 5 star reviews, fake or employees doing some of them. GOODBYE AND GOOD RIDDANCE, ACCOUNT CLOSED.

Eddie T J Naylor
13 November 2023
Comment from uk.trustpilot.com
Spend 50 pounds to get 25 free spins on a Monday with the slots of their choosing what are bad as it is to win 38p or less, week in week out hate this company.

noel
13 November 2023
Comment from uk.trustpilot.com
Crooked bastrds Cheating at every bloody turn.Just played slingo lucky pants, lost over £120, in 3 effing games, staked over £90 in last game and still didn't get thex1 number required , absolutely Cheating tossers my fault for yet again getting bloody SUCKED into this crooked game, zero during payout. How can you staked this much on a 2op game and still don't get the one effing number required .never Again, BASTRDS, STAY AWAY ,AVOID THE CROOKED SITE. OTHERWISE YOU WILL LOSE YOUR MONEY 100%.CLOSING ACCOUNT. SOONER THEY GET INVESTIGATED FOR FIXING THE PAYOUTS THE BETTER AND HOPEFULLY LOSE THEIR EFFING BLOODY LICENCE. BASTRDS THE LOT OF THEM.

Russ
13 November 2023
Comment from uk.trustpilot.com
I successfully answered all 15 questions on Beat the Drop, yes I carried over all £5,000 of it on each question, I have to say Paddy Power were excellent! Received all funds in my account with 24hrs and then when I withdrew the money (yesterday Sunday 11th November) the money was in my bank account by 22:02 so all round fantastic, no excuses not to pay me and 100% recommended as the is FREE TO ENTER!! Thank you so much Paddy Power!!!

Jane
13 November 2023
Comment from uk.trustpilot.com
Documents! documents! documents! Luckily I didn't put in any money BUT! I used my free 100 spins won £1 and then won £10 so I thought I'd withdraw it just to see if it was legit. Surprise! surprise! I was unable to withdraw because my account was randomly suspended Because I needed to verify my account by email which I did but still couldn't play any games unless i had sent a handful of documents over. So I ask for my account to be deleted as this was just plain foolishness only to be told it can not be deleted because my account has been suspended. Then I was ask to rate the site and I rated 0 then I had a msg back saying that my ratings can not be counted and had the cheek to send a smiley face emoji,so I thought I'd leave my review here :p

Gareth Smith
12 November 2023
Comment from uk.trustpilot.com
Having signing up, I was asked to provide my NI card and Birth Certificate. Having uploaded these on chat, I was then transfered to someone else to get my count unlocked as it was remained suspended till checks where done. No other gambling site has this issue with me, and they asked for even more details, with a photo of my holding up my birth certificate ? I expected them to ask for a blood sample next. I dont drive and i dont travel abroad, so i have no driving licence. However, for some reason. my bank statement, birth certificate and NI card wasnt good enough for them. I seem to have a rather snotty and unhelpful person dealing with it. Because no other gambling site gave me this hassle, this is the worst gambling site ever. Even though they say they are following regulations, they have gone too far when i've proven my age. If no other site has these requests then they shouldnt have to. appauling, fustratring and will never recommend

James
12 November 2023
Comment from uk.trustpilot.com
Been a member of this site for a good while and still have won nothing on their slots, seriously anyone think of using this site DON'T

Martin
12 November 2023
Comment from uk.trustpilot.com
Communication is unquestionably the most frustrating thing with PP ,Be careful with cash outs i dont trust this positive note .Kurt from customer service was fair, helpful and done his best a 9 for him .one for Paddy Power

noel
12 November 2023
Comment from uk.trustpilot.com
Crooked thieving bastrds.Just played blackjack, played 15 hands won bloody 1 hand, drew 1 ,, lost 12 in a effing row, dealer had blackjack 4 times in a row when I had 20 or 21, I doubled up on 11 for £32 got a king. Dealer turns over a 10+ace ,this was the 4th blackjack in a row. This is so bloody crooked ,lost over £100.this site is so crooked, sooner they get investigated the better, this is by far the worst site for slots, games etc .payouts are virtually nil.i am not complaining because I lost, that's the chance we take, but the unfairness of the payouts especially on this bloody game in particular, its bad enough to lose so many hands in a row, but to also have dealer blackjack 4 times in a bloody row just goes to show how crooked and fixed this site is. AVOID AVOID AVOID STAY AWAY FROM THIS CROOKED COMPANY

Grahamolga
12 November 2023
Comment from uk.trustpilot.com
The customer service was great the person on that end listened to my concerns and although I'm pretty sure I'm going to have to fight on it I can't fault the customer service on chat thank you

Michael Moran
11 November 2023
Comment from uk.trustpilot.com
I did a bet with paddy power bookmarker .around May I won my bet and went to collect my winning day after in a different branch. They were only given me 13/2 the horse won at 9/1 they wouldn't give me 9/1 sp price a rude person behind till .He took a photo copy of it and show me the price at the time was 6/1 that Saturday I told him I don't care it won at 9/1 so with outcome I ask for my docket back to go back to the bookie branch I did it in .So Royal ascot was on I said to myself I keep it for Royal ascot. So I decided to go to Paddy power another branch to collect it .She said the money was collected already. I said that strange I still have docket. So I wrote to head office gave them my docket as well .So in my opinion he keep the money himself very strange. Or got someone in bookies that he knew to write it out .I also went to another branch on the same day of the rude person in other branch. He took a photo copy as well .one of them involved in my missing money its money on .it was about 2 weeks before Royal Ascot .It was May I did the bet .anyone that robbed my money will have bad karma. I keep away from that book markers if they have untrustworthy staff working for them .in my heart I know one of those 2 people I dealt with that day after I won my bet took my winning. Head office are worst they did nothing those people will do the same in paddy power once a robber always a robber.I advise people to keep away from them rules sp prices.i say the same thing happen to lots of people over the years in paddy power. No proper complaints department only paddy power they not going to do anything on there owe workers .

Martina Voyage
11 November 2023
Comment from uk.trustpilot.com
Chris has the patience of a saint I found my experience with the help chat very posite indeed. Martina.

Bill Carrigan
10 November 2023
Comment from uk.trustpilot.com
I contacted support for the very first time tonight.The issue was resolved very quickly and courteously. As it turned out I had made a mistake on an account and I - wrongly- thought they had made a mistake in settling.. As ever Paddy Power got it right first time and were very gracious in pointing out MY error. Thanks to Lorna and all concerned.

Des
10 November 2023
Comment from uk.trustpilot.com
Completely pathetic customer service lies from so-called game suppliers and everyone 'passing the buck', customers don't matter to PP, do yourself a favour and take your business elsewhere

Alex Nguyen
10 November 2023
Comment from uk.trustpilot.com
Deposit 3 times of £100 with them through apple pay, said error occurred but money taken from my bank, never been credited into my account, send their support bank statement in pdf file, took 3 weeks no response so far after several time contacting them. Probably a family business with nobody on customer service team since its take longer than 3 weeks to check a pdf file.

Appy Daze
10 November 2023
Comment from uk.trustpilot.com
Probably my favourite online bookmaker the offers are different and they throw more free bets at you than any other in my experience. Withdrawal to card is instant and PayPal 4hrs on the dot 99% of the time. Been a customer for about 6 years now.

MR HT JACKSON
09 November 2023
Comment from uk.trustpilot.com
Had a Query about a bet i had placed with paddy power about cash out not being offered. One of their team members called Jaden explained all the f's and butts in a very polite way and had patients waiting for my text back

alan newbrook
09 November 2023
Comment from uk.trustpilot.com
Deal with paddypower quite often. Their customer service is head and shoulders above any other betting company. Lots of free bets and offers too. Best betting company by far for customer experience.

Neil Cartwright
09 November 2023
Comment from uk.trustpilot.com
Paddy Power are by far the worst betting site out there trying to be funny by using their gimmicks like paying out on Fulham to be relegated after 3the 3rd game of the season , very funny !Every so called offer you hear on TV or Radio it just says "sorry you are not eligible for this promotion" when I try and use it.I have obviously annoyed you at some point for this to happen.The only thing it lets me do is the terrible terrible wheel you can spin which never ever pays out a sodding penny.Between Paddy Power & Sky Bet for worst site out there.

Edita Jorudiene
08 November 2023
Comment from uk.trustpilot.com
Very friendly, always willing to help, well experienced team❣️💚Paddy Power💚

Lizzie Morrell
08 November 2023
Comment from uk.trustpilot.com
Customer service great. Love this site. Always thinking of the player

glen hitchens
07 November 2023
Comment from uk.trustpilot.com
For the second time in 2 weeks they took forever to settle a winning bet while offering a cash out for less than the winnings after numerous messages they finally settled the bet. I assuming they rely on gamblers being impatient and settling for less money on winning bets. Proper scummy behaviour sponging off those afflicted.Shame on you paddy

Jaykay
06 November 2023
Comment from uk.trustpilot.com
Been using these guys for about 2 years but suddenly it’s all gone downhill - I did an experiment and loaded £ 100 into the Paddy Power Gold cash - £1.00 per spin and guess how much I won ? - £ 8 … so a £92 loss and according to the information Paddy Power give you this is not possible!

noel
06 November 2023
Comment from uk.trustpilot.com
Still thieving crooked bastrdds, Enough is Enough. I forgot to put loss limit to £1.Big bloody effing mistake.Just played crooked bloody blackjack again,started playing 20p hand, lost nearly £120 ,yes £120, lost 13 in a row, drew 3, played approx 22 hands in total, kept doubling up , absolutely disgraceful, so don't matter if you stake 20p or £20 you still lose, annoyed wirh myself after warning others not to play, won't happen ever again, these crooked bastrds have had the last effing penny from me on games, slots etc. Hope they get fined for what they are doing and closed down.GOODBYE AND GOOD RIDDANCE .
Jamie
20 November 2023
Comment from uk.trustpilot.com
For one they don’t give you a bonus always say they can’t then the staff lied about it all too highly recommend not to use this app will find a better app that is fair to every customer
For one they don’t give you a bonus always say they can’t then the staff lied about it all too highly recommend not to use this app will find a better app that is fair to every customer