Luckster PLAYER REVIEWS(64)
Nigel
08 November 2022
Comment from uk.trustpilot.com
Seriously awfulI had 3 winning bets that they settled as lost, took me a week to get two corrected, they refused to pay the 3rd one, it was the most obvious winner ever, but they refused I now can’t get those winnings They didn’t even explain why they think it lost, when I showed them it clearly won Avoid as it will just cause you grief for
Stephanie Maxwell
01 November 2022
Comment from uk.trustpilot.com
took money ok but wont give me my winnings!Terrible website Thieves!!!Gave every bit of documentation and still excuses after excuses
Aleksandar Trbojevic
26 August 2022
Comment from uk.trustpilot.com
Thieves avoid avoid avoid.. Was waiting for a refund which never came. Reporting them to financial Ombudsman. Customer service is terrible.
Andrew Wilson
22 August 2022
Comment from uk.trustpilot.com
Happy to take your deposit and then take days and weeks to process any withdrawal. I deposited via trustly and now they are unable to withdraw that way and are asking for IBAN and BIC which I dont have so I am currently in a stand off to get my money back.
jade
19 August 2022
Comment from uk.trustpilot.com
Took absolutely ages to process my Withdrawl ( over a week ) Wanted every single bit of information from me! Very annoying!
viesturs smilte
07 August 2022
Comment from uk.trustpilot.com
After 2days, my account was blocket.there is no costumer service. Still have left more than 100 pounds, which they not giveing back.Avoid this company 100% scum!Save your money, do not use LUCKSTERTHIEVES in one word
Jack Denby
22 July 2022
Comment from uk.trustpilot.com
Do not use this site abouste con Withdrawal 1k 8k and 9k Still pending after 4 days all foucuntsion proved they changed the 1k abd 9k to to 5k withdrawal and any said why Abd still pending Customer serve terrible Withdrawal time terable
Terry
21 July 2022
Comment from uk.trustpilot.com
Scam site, I didn't choose a bonus on my first deposit of 20£ and they said that I couldn't withdraw until I wagered 1070£ of this initial deposit. What a scam company trying to do their clientele dirty. Why not just be honest that you are a scam? Thanks
Robert Hayden
24 May 2022
Comment from uk.trustpilot.com
Terrible experience for me1. Let me deposit from my debit card but wouldn't return winnings that way2. Had to upload my bank details for payment.3. Used NatWests bank app 'share my bank details' tool to copy/paste them and upload them4. Their verification team said not official and didn't show bank logo. They refer to some document that may be used in continental Europe but not in UK.5. Logged onto desktop version of NatWest site and took screenshot of my details including logo. Still not good enough.6. While this was going on, I complained to online support and the advisor said it was because their system was down for paying back to debit card hence I had to do this but then their online FAQs explains this is how they return money for security so totally mixed message (also contradicts other more famous online bookmakers that say they only return to original payment card for security purposes, a return loop policy).7. Was able to download an interest statement for the financial year from NatWest and that had my details and they finally accepted this8. During process, they listed lots of banks they couldn't pay too in their emails to me. Luckily for me, NatWest wasn't on there but lots were like Monzo and Virgin Money. What do those people do??Also they take a £1 fee for putting you through this stinker of a withdrawal process.If they'd simply stated when signing up that you can only withdraw this way, I would never have signed up. Feels like a total cowboy operation designed to keep you from your winnings.I recommended a wide berth if you're thinking of trying this site or at least be aware how faffy it all is and not sure what you do if you're with a bank they can't/won't return money too.
Leeanne
20 May 2022
Comment from uk.trustpilot.com
Worst site ever don't play 2 techhnal errors still waiting to be paid out scam
Mark
18 April 2022
Comment from uk.trustpilot.com
Absolutely awful amd don’t want to pay out amd lie to you in the process and told me the bank declined the payment I called my bank they never declined anything absolute fraudsters avoid at all costs
Rb
06 April 2022
Comment from uk.trustpilot.com
This site is disgusting especially the live chat member that goes by the name olivia. They do not credit the welcome offer I provided many screenshots to verify the offer I registered for and was kept waiting for over 2 hours yesterday and over an hour today.this site and any site owned by ASPIRE are frauds theiving scum bags the lot of um.
Jon Stephens
17 March 2022
Comment from uk.trustpilot.com
Very poor settlement time on bets nearly 20hr and not sorted was also promised 100per cent sign up bet they now say it’s no longer valid avoid this betting site please Susan Two days still not settled or returned messages
Paul Withers
08 November 2022
Comment from uk.trustpilot.com
SIMPLY DONT GO NEAR THEM !
SIMPLY DONT GO NEAR THEM !