LeoVegas Sport Review

Overall good experience with fast cashout process. The sportbook plateform isn't the best i have ever seen but it does the job

Reply

Ik speel hier al een paar jaar en alles is altijd netjes uitbetaald. Er zijn wel eens controles dat ik wat extra gegevens moet insturen maar dit is ook voor mijn eigen veiligheid. De betaling staat altijd binnen 15 min al op mijn rekening! De klantenservice is vriendelijk en behulpzaam.

I have been playing here for a few years and everything has always been paid out nicely. There are sometimes checks that I have to send in some extra data, but this is also for my own safety. The payment is always on my account within 15 minutes! The customer service is friendly and helpful

Reply

Only good words for this casino. The documents you always need are easy to upload. In addition, 3 withdrawals and within 24 hours on my own account. In any case, make sure that you have properly arranged everything in your account.

Reply

Haven't seen a good comment yet about you're service. You are scammers.

Reply

2 months of trying and I can't withdraw my money

Reply

*** DO NOT USE THIS CASINO…..THEY USE DELAY TACTICS TO STOP YOU WITHDRAWING…..STEAL MONEY VIRTUALLY *** STAY CLEAR.

Reply

This casino is a poor joke. They never give out bonuses back to customers. After my 1st few deposits I got a 10$ credit (ok that's decent). Since that bonus I must have made over 50 deposits over the course of a few months and each time I would ask for a bonus I would get the same garbage answer, sorry we don't have we can give to you, the bonus department doesn't have anything at this time. Over and over again no matter how loyal and how often you spend or play at this site you will never get anything back. Besides the never getting a freebie there are also never any good match bonuses for your deposits, never any bonuses for the casino part of the site, always just sports bets you'll get bonus notifications for. As far as the casino part of Leovegas goes it is nothing short of a very pathetic JOKE. I would turn around now. I wish I would have figured this out sooner. DON'T SPEND A DIME HERE

Reply

Worst online casino I’ve ever played with really high net deposit without one single withdrawal can’t seem to win over £50 , I understand it’s a game of chance but seriously getting beyond a joke!

Reply

This casino has to be closed down ASAP! They reported my review's. But I didn't brake any rules! Hahahahahaaha. Seriously thanks to trustpilot we all can review our experience here. And by the looks of it none of as had it good here. This place smells like a felony!

Reply

Website not to be trusted. First asked me to upload documents i.e. Bank Statement, Utility Bill & ID. Then asked me to download credit card screenshot. When i say this is something which i cannot share. Then they said to upload passport also. Then they said Scanned copy won’t work, send us physical photographs. I have screenshots also. Bizarre Website and Customer Support will just copy paste links.

Reply

I'm writing another review because this casino is the best out of all the 100s I've joined. Don't listen to the bad reviews they must be from sore losers or very unlucky people. I've won each time I've deposit. I withdrawn this morning and money in my account now. I wont use any other online casino now this one is a gem. You can't expect to win every time you play it's just luck but I'm telling you i tried a lot of there games out and they are fair and plenty of bonuses!

Reply

Lucky to get one star, no problems for a while, had some good wins but mainly losses for a year or so (no complaints) verified my account once or twice but otherwise fine, 5 weeks ago I made I withdrawal £2441 and they locked my account asking for proof of funding? Again not a problem, sent documents as requested same day, 5 weeks later and god knows how many chats and emails and they say there is no timeframe on when this 2 min check will be done, chats have promised replies and nothing!!! Also promised it will be done in a day lol 😂 disgusting treatment, blaming Covid-19 bust that doesn’t wash with me I’m afraid, don’t ask for the documents and hold peoples money if you cannot or don’t have the resources to do the admin.

Reply

Similar experience with other people. I made few deposits ,I lost .Once I made a win 4000 GBP .When I tried to withdraw hell gates opened .Account was blocked,more documents were asked (did not get anything while I was losing) .I sent all but after 30 or so emails and 14 chats with customer service I gave up …Of course it is blamed on COVID and other nonsense.Not true .I sent the case to IBAS,City of Westminster Trading (actually surprisingly good) and to some lawyers .Not a question of money but this will perpetuate and a lot of other people will suffer I am sure .Let's see how it goes ,but if you think to join and play do not do it !

Reply

I have had a great experience with Leo Casino. They strive for the mobile format and yet have a fast and easy platform in both formats, mobile and desktop. Lots of choice and option and loads and page searches are fast, efficient and simple to use.

I am however waiting for verifying to complete, I was disappointed that the first customer support person i spoke to their live chat did not mention I had to complete the verification process and that could of saved a lot of time. Im hoping the rest of the process and my withdrawal wont be much longer.

A great range of options, but do lack in engaging promotions and don't offer comp points but deposits are super quick and easy.

I will see how long it take for the rest of the verification takes and review my experience again then. But for now its been very well delivered.

Reply

Spent £800 Doing £2 spins on danger high voltage and not even 1 bonus,

I’m the mug for spending that amount,

Reply

I find there games are very fair and i got a lot of bonuses seem to be better then some others. I love the layout and choice of games. I won 150 that i withdrawn today i don't feel very confident i will get it going of the reviews but if i do get it with i will update then i suggest this is a casino to play.

Reply

I opened an account at the start of June
My account has been fully verified – immediately and then by sending id (address and bank card)
I have made 5 to 6 deposits and played using no bonuses- I lost money and did not withdraw
I have then made 2 withdrawals – one was paid (£3.5K after deposit of £3k)
I made a w/d for £4k this Tues 23 June after a deposit on the same day for £3k
They have confirmed that this w/d has not been processed
They have asked for additional docs which I sent immediately on wed and additional info which I have returned immediately on Saturday
They have now said this may take 7-10 working days to review DUE TO COVID 19!
I formally complained on live chat yesterday 25 June) but they said someone would email me – they could not give me a time
my issue is not that they need to check on customers spend but the delay in doing this due to their issues with COVID – there is no communication on their site about this
I am also complaining that they are holding onto my money and giving the delay reason as the Gambling Commission.
There is no UK telephone to talk to someone.
I am trying to get through to Mark Good their UK director and Alison Costello their CFO but it is proving very difficult

Reply

I want to make a complain about Max. My account is locked so started a chat. Max was the agent that was Talking to me. I sended a passport photo and asked me why I coverd my face. That's a irrelevant question to ask because my photo is not important. I hide my important details like dheads like Max. Then left the chat without saying Anything. What a bad casino.

Reply

I've seen bad bookies, but this one really deserves an oscar. Absolute disgrace. They will find any disgraceful way not to pay you, even when you win fair and square.
Their customer support is the worse I've ever seen, rude, takes ages to have an answer, when they finally awake, they always try to avoid the question. Their casino is useless, never won a penny. Their website is crashing all the time…If you want to lose money and time, it's your paradise.

Reply

In the Dutch TV show Opgelicht ("Scammed"), LeoVegas is mentioned in episode 3 in 2018 for large scale deception of consumers via advertising. Via Facebook, LeoVegas shared fake news displaying a man who claimed he won his millions very easily. The man, who was working for LeoVegas, says (in Dutch) "I guarantee to you, if you want the best opportunity to win millions of euros for free within a few minutes, then you only have today to sign up". The false advertisement also claims that LeoVegas is linked to arbitrage algorithms in 74 stock markets. LeoVegas also shared fake news misusing a picture of Dutch newsreader Dionne Stax and Dutch national news organisation NOS (Nederlandse Omroep Stichting), showing a picture of a British actor who claimed to have won millions with LeoVegas. The actor also played a main role in the British short movie Homeless, of which LeoVegas used his picture for their false advertisement.

According to the Dutch Kansspel Autoriteiten also known as the NGA (the Netherlands Gambling Authority), the commercials and advertising are misleading and deceptive, making false statements about odds and suggesting gambling is a solution for financial problems.

Reply

Leo Vegas is a scam

I won 400$ but They kept bugging the withdrawls.

The deposit took 30 seconds.
but there was issue with the withdrawls for 4 daysss with no contact back i sent messages…

real scam

Reply

People please be aware of this place! I came across this casino 3 week's ago. And it set of 3 week's they scammed me for 1427(GBP). They will drain you out fully. Please people be fraud smart. And avoid this site by any cost!

Reply

Don't play here! They are scammers! These rob hard working people like us. Gangsters from Malta.

Reply

No payout after staking £90, crooks

Reply

Deposited over £150, biggest win was just under a tenner, in the full £150, got one bonus round which paid an entire 8p. The site will take your money like tax and pay nothing back, never had such bad luck with any other casino, absolute rip off merchants with the worst payout compared to any other casino. Definitely avoid!

Reply

They are scammers. That’s very obvious.

Reply

To Declan Johnson
If you were still registered to GameStop you wouldn’t have been able to access Leo Vegas as it blocks you. Leo Vegas are pulling a fast one and I think you should contact Gamstop and get them to confirm your ban had ended and then present your evidence to the UK gambling commission and you will get a reply and hopefully you will get your winnings and deposit payed to you by these bunch of crooks.

Reply

I would not give this site even a star do not use complete scam and you will not believe my story

I set up account and deposited £150 wagered about 5k then withdrew £220
I then received an email saying I was registered to gamstop which I wasn’t as it had went out of date a month previous but hadn’t been updated yet due to covid

So because of this Leo Vegas have said I shouldn’t of used there site if I was on gamstop ( which I wasnt ) so they have decided to not give me my withdrawl and to make this even worse they are keeping my deposit of £150

Is it just me or is that actually theft? No company should be allowed to do this and get away with it! In no other sector would you get away with this

they have said this is there final decision on the matter as well

I’m going to fight the case the full way as I’m not allowing them to get away with doing this to people but probably going to cost me the same amount in solicitor fees

The gambling commission know but need to get to grips with companies like this as it’s not acceptable at all

My account username is – Deco1986

At least hopefully this will stop other people been ripped off

Reply

A con didn't credit my payments or refund me

Reply

Good casino! I received my winnings with in hours! 🙂

Reply

Frauds. Should be closed down!

Everyone who's reading please please don't ever go on their site.

read the reviews they will rob you!

Reply

I was having a great time in leo vegas from 2 months untill i emailed them to provide my chat services and they locked my account today morning 12 june 2020.i dont know why they locked my account there was a bet of 49k and tournament going in my account of 100k and I was on top of tournament leaving 2nd position player with 3000 point. And now its 1200 point gap because they locked my account and i think they did it on purpose not let me to win. I have contacted them so many time but they respond with we are still reviewing my account. What are they reviewing from 12 hours for one email i dont know.im now sure they wanted to take me out of tournament. I cant get any help so be aware before making deposits.

Reply

They don't support withdrawal to any back on this earth, but they told me to creat account with muchbetter , idebit, indtadebit, inpay to get paid. Lol
I believe they are all sister company of LeoVagas.
It's a good thing I did not deposit much with them.
It's a pure scam guys. 100% scam.
You guys should play with lotoquebec and trust is it's the best option out there and managed by gouvernment.
They will not get single dollar from me and my Canadian friends.
I have screenshots of conversation if required.

Reply

Crazy bad service… So i played for fun with some friends over a weekend and managed to get myself a little bonus.. nothing big just some extra.

Now its been 3 weeks since i won that money and they still havnt paid it.. because they apparently need more documents?

I've sent them everything the asked for, i even got VERIFIED ONCE.

They then procced to remove my verification status the next day and this stuff started all over.

Ill advice anybody to stay as far away from this site as possible.

They can take your money but they certainly don't pay your winnings.

Legal Thiefs.

Reply

I wouldn’t even give this site 1 star !! They are nothing but robbers! I was depositing on my boyfriends card without any problems they was taking every bit of money without a hesitation until I had a big win and then all of a sudden it’s against there t&c’s to deposit on a third party card !! If I had never had that win they would of continued to take my money full well knowing there was no chance of me getting anything back !! Would not recommend this site to anyone after reading other reviews especially it is clear this site loves to take money but does not like to give back !!

Reply

Have been using Leo vegas with no problem for the last few months until suddenly on 26th May I decided to withdrawal £2000.
The date is now 10th of June and they still have been making excuses and have dragged my situation even longer while each support member miss informing me each time regarding my withdrawal.
Absolutely terrible even though they had no problem letting me withdraw in the past aswell as taking my large deposits!!

Reply

I’ve only put in like 60$ over 4 months of time but here’s my Leo Vegas experience. The first time I played I put 20$ in from that I won 200$. Not as much as some people but 200$ is still a lot to me so I’m happy. But of course they don’t deposit money to half the well known banks. They can take your money from them but not send it. So for the past 4 months I’ve been trying to figure out how to get my 200$. I set up a whole idebit account like LeoVegas wanted me to do. The start of this month I’ve been all excited thinking wow now I’ve figured out this idebt stuff it will come forsure now. Nope was pending withdrawal for a week nothing happened went right back into my Leo Vegas account. I’ve tried to contact Leo Vegas for help with withdrawals I sent ALL of my verification documents they were approved. They don’t respond. I feel like a f***ing madwoman going on to my bf “ don’t worry that 200$ casino money will come in”. Yeah right. Everywhere says leovegas is legit and I wanna believe it but I got jipped outta this 200$ so many times now.

If I ever do receive the money I’ll come back and update this but I have very little hope.

Reply

Scam!!!!

Beware and ignore this casino!!

Reply

Comparing to other sites, promotions are really good. Live casino is nice (didn't got any profit but still good) , Sports section is great but stay away from "ESPORTS" their provider and support agents doesn't have any idea about anything on esports. Your coupon can be voided anytime by non relative reasons. In one week like 6 bet void with silly reasons that you cannot see any other site.

Reply

After been using this site for 4 yrs, it became time to verify my account, so I was asked to update my photo I'd, so I paid for a new copy of my licence. Its now 1 month down the track of them needing rediculous docs asking for letters from my bank with swift codes etc.
Now they are saying I have another bank that I've used on the site, I have had the 1 bank for the last 20yrs.
I have 2000 in my acc I want to withdraw but they keep finding somthing stupid to ask for.
I have asked for a complaints details but they won't give me one.
The only thing left for me to do is get my lawyer involved.
I would never use this site again!!
Lisa hunter

Reply

4 star rating will be given by leo people and Google employes it is fixing games

Reply

Leo Vegas is legit , very easy accessible and fun to play they did took time to verify the account ,the customer care is very supportive and helpful, helped everytime I contacted them and I got my money in my account in 2 days.i am definitely playing again and hopefully receive the same support from Leo Vegas. Cheers.

Reply

One of the best casinos around fantastic in all areas support first class great selection of games never had any issues at all.
When it it comes to withdrawals WOW before I blink it’s approved and in my account can’t ask for much better then that.
TOP CASINO!!!!

Reply

I have been trying to re open my account with loevegas for about 3 months now. I keep getting told they have technical issues. So last week my friend decided to log back into his account there and see if he could re open. And of course they re-opened his account straight away + cool down period. Now im getting told by the chat the technical issue only applies to my account. When i ask what the issue is all they say its technical* ive been told in the past 3 months that at the start of the next month i will be bale to re-open. VERY STRANGE. Also 5 times they have promised to call me to go through some information and that hasn't happened. Very bad customer service!

Reply

Absolutely awful,

I deposited £3000 and when I asked for a bit of loyalty shown back they offered me 10 free spins at 10p ago.

If you want loyalty shown these are not the people to use.

Awful to say the least

Reply

please do not removed this post i wanted all people in the world know about them forever is to much true to be true….

of course my english is very bad at that time. and this review has been removed from many time in here now is finally been posted that story begin i was around the day of 2018-05-25 …….

THERE A STORY AT LEOVEGAS LAST 2 years ago when my dad die leovegas send me in jail hospital for crazy people i am sorry but i am not crazy there call the cop after me i will remember it alway on my head i still wanted my money back I HAVE STILL ALL THE PROVE PICTURE AND CHAT FROM THEM forever on my serveur i wanted to shared this for all people in the world what there did to the people human.

before i start my story i was making sure to read all there policy and study there websites also i send my true id identification and all my adresse and info and all my 20 credit card details and and all my bank information to get my account leovegas account statue verified and good so is make me sure that will have no probleme whit any withdraw in the future that will make me feel free whit them ….

And now that review post not changed since that day i been write like this. trying to post many websites.

PLEASE HELP SOMEONE BECAUSE OF LEOVEGAS DONT LIKE TO PAY WINNING PEOPLE?
So sorry i am very bad in English that not mean I am stupid ?maybe they are more stupid that me because my mother language is thai lao.french,them my last is small english I can say maybe i should call them stupid because they can speak 4 language like me ? and I am genius on technicien computer that my work micro processor on cell phone and camera security in the world electronique… that maybe why they use me like idiot or maybe kid talking ? …i spend totaly around 17.000.00$ can is 13.171.96$ us after 4 month loyal whit them yes i go up to level 57 vip juste in 4 month WOW I feel superman enjoying everything there games.. in that day in 2018-05-26 I mean last 7 day ago I win 30.000.00$ FINALY ! IS WAS ABOUT TIME 🙂 soooo whit that all patience and lot courage YES that will help my father medicaments because he was sick in hospital in Toronto my family say withdrawal all you money and go see you father in hospital. , yess 4 month like patience like hero. Now trying to cash out all my money but i have only 1 have small option 4000$ max to cash out ? why i dont realy know but I was vip lvl 57 always nice whit them . ,my 4000$ was on pending already for 4 day ,very long big stress now I decided to using support chat conctact them i say if my 4000$ on pending are ok for now, of course I go 26.000.00$ left on my account ….started to go support chat whit them , they said is not still not aprouved i say WHAT SO CONFUSE ! 4 month happy play whit there websites on leovegas they was treat me well of course they give me generous bonus also i was feel loyal to them and enjoy all games .also I was left the rest of the money on balance was 26.000.00$ can dollard is mean around 20,104.39$ USD left but they wont pay me over 100 excuse only for 4000$ on pending OMG ONLY FOR 4000$ NOw my head started to be crazy . in the time my mom call me that my father are seriously in danger mention me he not have lot time to stay alived anymore on hospital for cancer i say omg i did know that :(:(……btw I send over 50 document legal also they have all my information of course after 300 deposit aprouved and 0 withdrawal:(:(:( i feel is not great not even accepted 1 withdrawal and my account was verified good. I was thinking if my account was verified that was easy to cash out because I send my id identification on canada quebec montreal to get aprouved to make sure they will pay me. now I am started feel like something was choc or electrique broken in my head that make me become like crazy started now on head mental very seriously stress yess a lot stress started to get mad I send the document what they need to cash out my money of course i go back in my branch bank direct 4 time in a roll since day to talk to the general manager that leovegas need that last document and the manager on the bank great whit me are started to created my special paper are making special request urgent that specialiste paper signe frome my manager general on my bank finaly I send the document to leovegas in the next 3 seconde……… they banned locked my account not fair ? I feel rip off help SOMEONE HELP ME………AND NOW whit lot stress and patience for my money… In that day yes in that day OMG my father pass away 7 now :(:( day ago juste before they lock my account , I dont know what to do I feel not having hope to get that that money back for my father die in the time they won pay me losing my head head now in choc and block in my head , What is this ? I send the true documents certified my father die same time them they lock my account … I feel losing my head I am crazy now ? help me.

Reply

leovagas took my $200 and the money did not appear in my account this is rip of
I can't believe this is happening to me

Reply

I want you to own up to it. You have wasting my time and money to try to get you to transfer my money. You need to do the right thing. I have got plenty of emails asking for my bank details and I had send a thousands of my bank details but still no money transferred. Common it’s a lot of money. I can do so much good with this money but I am only asking for you to do the right thing by now.

Enclosed is the copy of the same reply you send to me for the past months. And then I attached the document you wanted and Then repeat the whole process again

I am sorry to hear that the link has not worked for you and I appreciate your continued cooperation in this matter, I kindly ask you to try to upload this document again using the new link provided below as we cannot accept any documents via email due to GDPR and security purposes. Also please note that we cannot accept this document in its current format so we kindly request that you upload this document in a PDF format.

Please upload the document HERE.

Please note the above link can only be accessed once and will expire in 5 days from the date of this email.

Once you have uploaded this document, please let us know so that we can continue to process your wire transfer request.

Should you have any further queries, please feel free to contact us via LiveChat, Email, or alternatively, you can always check out our Help Centre to see if you can find your answers there.

I hope you have a wonderful day!

Reply