BetUK Review

Avoid this betting site, withheld withdrawal for two months and had me chasing all over the place to verify my account that was fine whilst i was losing money. Completely out of order and appalling customer services clones. Should be shut down, sign up at your own peril!!!!!!!

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Terrible experience. Did a deposit and tried to withdraw still pending withdrawal after 2 weeks of continously reaching out to customer service

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Joke of a site used instant banking to play won £745 had to give them proof off account with I did then the didt even give me half the money and blocked my account will be taking matter further avoid this site at all costs

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Same as everyone else it seems, you win money they then restrict your account and withhold your funds. The customer service is scripted responses so you get nowhere. No one can tell you what is happening with your account and you are told to wait.My account has been verified but I’m then told further “checks” are needed. Tell me why are these checks not done on a customers first deposit? It seems they are happy to take money from you but as soon as you withdraw it becomes a problem. Clearly a scam site and I will be reporting!

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Avoid at any costs. Tried to withdraw 10 pounds. They locked my account. I couldn’t do cash out because they suspend account during verification process. I can’t get back my funds even after passed verification – accepted. Biggest scam in UK! AVOID!

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I would just like to say something and I hope what I say can lead to someone joking this amazing online bookmakers . I joined this evening about 4pm , I deposited about 200 pound ,, by 9-30pm I was over a £1000 in profit and it was in my bank . By far the best experience I’ve ever known in 23 years of betting online and the fastest withdrawal ever online . Also been amazingly helpful on live chat . I cannot recommend this site enough , All these bad reviews baffle me as my experience this evening has been second to none . Thank you bet uk and wellDone .

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I have been betting with bet uk for a good few months and have found the way they conduct their buisiness,has ticked all the boxes I require from a betting site , the site takes a while to get used to as its quite an unusual layout ,but does what it’s meant to do, deposits and payouts promt, have recommended to friends,a no frills concise experience.

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This is the worst betting company I’ve ever dealt with ,ONE HOUR TO SETTLE A BET,then didn’t pay out at the 16/1 SP & only gave me 10/1 .DO NOT USE ,they are quick to take your money but slow to return your winnings -£72 I should have won .Also their App is not user friendly

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I particularly like the frequent promotions and the odds quoted for horse racing markets are very competitive. Getting regular reminders of the various promotions by email are appreciated very much.

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Woow just wowStay away! I played slots Big Bass BonanzaSet my stake for 10p – while spinning I realised that every spin costs me 20p – then hit bonus and prices was paid like I would bet 10p. What a lowest scam ever.. shame

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Whoever is doing the replying for bet UK needs to write the truth instead of pasting a copy and paste reply about responsible gambling when someone complains about being restricted. It’s nothing to do with responsible gambling at all, it’s all to do with the fact you don’t tolerate anyone having an edge or being smart. I only won once on a bet boost and you took them off me the next week. It’s embarrassingStop with the fake news. There’s a reason nobody rates you highly. You’re a terrible company

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Appaling customer service. Over 3.5 weeks to help. No one to speak to only online who direct an email trail. Average response time on email is 2/3 days. Leave customers not knowing what is going on. Should be ashamed withholding peoples money for nearly a month.

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Terrible company. Unable to withdraw money due to lost card. Representative informed me the only way to add a new card is to make a deposit on new card. Which I did. When I come to withdraw to new card, they won’t pay, and ask for some proof document that no bank.provides!!! So I say fine keep my winnings, but refund the money you advised me to deposit to the card that made it. They can’t do this until I provide evidence that doesn’t exist!!!! Scam company.

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Truly appalling , 1 star is too manyIve never known a bookie hide behind terms and conditions like they doIf you want the free bet you are owed you have to spend a hour on live chat to get what you’re owed and get messed about being asked for id numbers and suchlike. It never gets added automatically you have to jump through hoops. I’ve never come across such misers in my lifeOh and get ready to get your promos taken away from you without telling you and even if you’re losingThey are truly disgusting and I’ve just sent an email of complaint to the gambling commission about themI will never use again in my life. The worst I’ve ever encountered

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Not sure where to start with this shower.1)They never add free bets so you have to go on live chat and explain what bet you’re talking about and waste 30 minutes of your life to get them. Every week this happened just for £3. I’ve never seen such a mean greedy business.2) they’ll take your promos away without even having the decency to tell you why or that they’ve even done it. They just tell you it’s a trading decision 3) their app constantly keeps logging you out all the time and live streaming is unwatchable . Races are also taken off even when race hasn’t started.4) their rtp on the casino is utterly horrific. It’s the worst casino ever. Dealer 20/21 every single hand. How is that even possible? Rtp must be like 10%5) customer service is truly dreadful and you end up cutting the chat off as you don’t get anything resolved and are left feeling frustrated. They ask if they can help you with anything else when they haven’t even resolved the original queryI have nothing good to say about them. An absolute disgrace of a bookie.

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What an absolutely puny, pathetic excuse of a bookmaker. Restricted to pennies after a month even though my account is down overall. Just standard £10 and £20 each way and outright bets on horse racing. I guess they only accept customers who lose more than a few hundred a month. The site is trash too and full of glitches. Customer service agents barely know what day of the week it is. Z-league stuff.Absolutely joke of a company that simply should not exist in 2023.

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Well blow me downGot an email from betuk saying my withdrawal has been approvedIt only took 8 weeks and getting IBAS involvedStay away from these utter crooks

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Great app easy to use ,plus good information about form .

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This site is a con I did a £10 bet to receive my bonus £30 then it said I could as it was accumulator when I spoke to the person they said it was credited but i can assure you it wasn’t then I made another £10 bet and still didn’t receive don’t waste your money on this site stick to the main ones these are a rip off

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Dreadful. Takes your money, never pays out

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Not sure what the negative reviews are for. Gambling is a dangerous game me personally received all my withdrawals very quick. Could be a bit more generous with bonuses and free bets though:p but overall good!

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I would give 0 stars if i could. Why? Well a part from one of the worst casinos in regards to gameplay, deposit limits and withdrawals, they just outdone them self in luring me into deposits.Few days ago was my Birthday.Every decrnt casino I play at sent me best wishes with some free spins or small bonus amounts like a 5 pounds etc…Only this crooks had a nerve to send me email with best wishes including super bonus offer to deposit 10pounds in order to receive 10 free spins on book of dead.I mean , are you f…ing serious?You are disgusting company and I would never ever play on your site again. I hope you bust.

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I like the bet to get free bets, however, the odds offered could be better.

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As mentioned regularly below, the payout levels on their games – slots or table – are derisory (even) compared to their competitors. Surely this is counter-productive as it just means that anybody with the slightest bit of sense would not be tempted to play them.

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I’d rate them 0 stars if I could. They’ve withheld money for almost two years and every time I’ve proven my identity, they ask for more. I have sent bank account statement, pictures of debit card, proof of PayPal, proof of Address, passport photo and driving licence. Yet still no pay out

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I joined using the bet £10 get £30 offer (which I had to argue for on their live chat and eventually they honored it), did the free bets which all lost, did a weeks worth of bet clubs and then was stake restricted! No reason, no email, nothing. Had to find out over live chat and then they “can’t do anything”. Withdrew my remaining money and left. Avoid at all costs.

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Great site for a gamble fast payout and lots of wins highly recommend!

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After a previous good experience with BetUK, they unfortunately went from hero to zero quickly. A handsome sum was left in my account from previous betting. As an expired card was on the account, I simply deposited new money using a new card. No surprise, the deposit went in quicker than Ian Moore eating a krispy kreme doughnut. Not long later, the withdrawal was declined after 5 days, the reason being, I needed to prove I was the owner of the expired card that hadn’t been used in nearly a year. Luckily, I was able to get hold of the card. To any 5-year old, the expired card’s sort code and account number could simply be checked against the new card’s. Unfortunately, this level of intellect is too high for BetUK. After chasing about for a proof of ownership document, this was again rejected, despite all relevant information being present on the document. They then tried to say I needed to ‘blank out some of the numbers’ then after I did this, they wanted a ‘banker’s signature.’ At this point I decided to cut my losses. But they were not going to get away with this. Instead, I arbitraged using a betting exchange, and recovered the FULL amount. Unlucky BetUK, you will have to get up earlier than that to fool me. In short, withdraw as quickly as you deposit. That’s the only way to be sure that you will not lose your hard earned money

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This lot are so bad they’re the first company I’ve ever made a complaint about to the UKGClive chat is a total waste of time tooThere is nothing good about this firm. An utter disgrace

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Suspend the horse odds at the off time not when the race is actually off which isn’t good. You contact them and they say traders decision???? How is that a traders decision that nobody can be bothered to not suspend odds till race is actually off?The app keep freezing. They tell you to clear cache but still happens so unable to watch live racingHave to chase free bets up that I’m eligible for. Being kept waiting on chat for 15 minutes for a €3 bet isn’t worth my timeTotal shambles. Won’t be bothering again

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Absolutely brutal. Took their offer of £30 free bets when you place a ten pound qualifying bet. Placed the bet but didn’t receive my free bets. So I went on their live chat and got someone called ‘ Bart.’Bart informed me I hadn’t met the criteria as my qualifying bet would have paid less than £10 . It was a ten pound bet on a horse that would have paid out £62 if it had won …I pointed this out to ‘ Bart ‘ and he kept sending me links to the T+Cs of the opening offer. These links confirmed I had placed a qualifying bet ..’ Bart ‘ then changed his tune and told me that he’d been looking at the wrong account and I had qualified ( after a long argument.) I don’t believe this as he was able to give me the exact details of another bet I had placed….If he is in the wrong account then how does that happen? I asked ‘ Bart ‘ to reinstate my free bets as per the terms and conditions…he told me he couldn’t and he’d have to email their head office and hopefully they’d get back to me ..I requested 7 times for an email transcript of our conversation but Bart told me this wasn’t possible…First time I have ever experienced this on a betting website ( is it legal to deny a customer a copy of a conversation? ) Will see if anyone else comes back to me about my £30 free bets …But I won’t hold my breath.

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Hands down the worst betting company I’ve ever experienced. The app doesn’t work at all. Said I had insufficient funds to put a bet on when I did. When I went on live chat they said to put half the stake 2 times, not to my surprise 1 worked and 1 didn’t. They asked for a screen recording to show the error which I did. When the bet had won and I didn’t receive a response from the screen recording, I went on live chat again and guess what they said? You need to do another screen recording on another device! Yeah, on the bet that has now been and gone? Raised a complaint but I don’t hold out much hope for it. Beyond a shambles.

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Fantastic site. Easy to use and cover a whole range of sports. But be gambleaware and only bet what you can afford and have fun.

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Absolute awful company….will do everything they can to avoid paying out winnings. Whilst a member my card expired and I registered a new one. They are now refusing to pay out until I validate a card I no longer own that has expired and been cut up. Joke of a company AVOID AVOID AVOID

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I opened an acc with bet u.k last year .like so many others they made it very difficult to take winnings out .firstly said they had issues with nat west .and put £10in using other card .i sent them all they asked for then they asked me for a letter from barclays to prove it was my acc .the letter they asked for barclays say they have never heard of .bet u.k still have my money .stay away from them scam company

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Worst bookies in history, had to go to live chat to ask for my INSTANT WITHDRAWAL. Would not lay racetime bet at sp. Mickey Mouse through and through and would not trust

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Great weekly promotions at Bet UK. They have acca boost, free bets and more offered to me weekly. The payouts are quick and I have yet to have any issues on Bet UK except maybe once when some free spins weren’t awarded but apart from that they’re pretty much perfect.

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No hassle site. Plenty of sports; would like more markets on some events. Odds marginally better than most others. Withdrawals no problem. Recommended.

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Bet uk was hard to use and didn’t work most of the time, had to constantly keep trying to reload it to get betting markets to appear, doubt I’ll use again.

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This scam company needs closing down as they don’t pay out winnings, any 5-star reviews here are false. If you like me have had issues keep posting 1-star reviews to counter. I am still waiting for my winnings IBAS is helping and have just got my stake back after 3 months!!!!.

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Casino is the worst I’ve ever played atIf it really is random how come the dealer checks for blackjack virtually every hand? What are the odds of dealer getting a 10 on the first card all the time?Dealer hardly ever busts and either gets 20/21 all the time. Even when turn over 15 manage to get a 6Player gets bad cards all the timeNo chance it’s a 99.7 payout like you claim. No way it’s random. Biggest rip off ever. Needs investigating

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Lack of communication and bet restricted.I recently joined BetUK and was doing the weekly bet club and a few other bets but then without warning was restricted. I’m sure they have their reasons and that’s fine but it is the lack of communication that bothered me and took me having to wait for a support case to go through to find this out.

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Very good site, so far no complaints. Allow safer gambling which is priority. Deposit easy, winnings authorized quickly and fairly fast bet settlement. Brilliant unlike other big bookies allow you to watch all racing, nice gesture. Would be 5 stars if guaranteed best odds. That needs sorting as do some prices. Can get 5/4 on well known sites.Yet 11/10 on bet uk. Sort those glitches out and wouldn’t want to go elsewhere. ATM more than happy 😊 early days. Carole

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Despite losing in the last few months on this site, but with perfectly affordable resources, my bets have been restricted to an unworkable minimum. ie less than £2. I ask, what is the pint in this site operating?

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DO NOT USE THIS COMAPNY Opened an account with betuk, lost the first few bets…. then had a few winners and losers,… was able to withdraw winnings with no issues, then had a few more winners, all of a sudden the account gets locked, spoke to customer service through chat who advised no issues with the account…. then came the requests for documentation. All docs including bank cards sent to them and accepted. Account still locked 3 weeks later with my money in and being told on e-mail that the account is undergoing reviews? … anyway had enough now as gave them plenty of time to open the account or pay back the money in my account, will now be reporting to gambling Commision and IBAS….. i wont be letting this go easily, I want compensation for my time u have wasted, I also want interest paid at the BOE base rate on my money that you have basically frozen. **AVOID THIS COMPANY** My complaint will be going in this week to IBAS with all screenshot of conversations and proof my docs have been accepted…… worst company I have ever dealt with.

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Bet Uk GET WORSE AND WORSEThey have copies of my passport driving licence and a proof of account letter from my bank and still will not pay me 4 weeks asking for my money and no further on. The have no phone number so no idea how to move it on I have now been trying to get my money out for 3 weeks but still nothing.I have sent 3 emails but no reply.I have never dealt with any company with such poor service. I added a previous 1 star rating on trust pilot which trust pilot took down as Bet Uk said they were trying to contact me for information which I advised trust pilot was absolutely rubbish.So hopefully they will add this back on to confirm Bet Uk have not replied to my emails and will not give me my money back.I sent a further email today as they have taken the money from my account but have not paid me. As the only way to contact them is email there is nothing else I can do other than to warn other punters to keep away. Do not deal with Bet Uk

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Terrible company, make it as difficult as possible to get money back, funny how there’s no issues depositing money with them. Advise everyone to avoid, not worth the hassle.

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Promotions: garbage. They will never be credited.App: garbage. It’s slow and anti-intuitive. There are much better options elsewhere.Everything else: garbage. Bet almost anywhere else.

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Absolute joke of a company. Insisting I provide them with a proof of ownership document for an old stolen card despite me repeatedly tell them my bank does not provide this document. I have proof of deposits with this company with my old stolen card and they are still blocking my withdrawals. Disgrace

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This company has found a legal way to actually steal money.They take all your money and when you try to withdraw it comes up with loads of excuses why you can’t and you don’t even get you original Bet back ! Well done BetUk. You have succeeded in being a criminal company but no one is interested in closing you down. Paul Dixon MD of this group of crooks should be ashamed of yourself

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