10bet PLAYER REVIEWS(270)
Eddie Vabole
10 February 2024
Comment from uk.trustpilot.com
Legit casino. With plenty of games.
William Cassels
05 February 2024
Comment from uk.trustpilot.com
Not long with 10bet but unlike other Competitors I'm very impressed.They have a wide range of Sports to bet upon, and there never seems to be any issue when you want a bet on nor when your selections come up.Winnings are paid swiftly without any issues whatsoever or further identity and one Amazing plus is that they have a Superior Customer Service Team whom listen to the queries that you have and they also keep you updated and then respond quickly with the Outcome.This site is Superior to many others and I would recommend any new Customers to join with the confidence that 10bet will treat you with respect and fairness.
Allan Kane
03 February 2024
Comment from uk.trustpilot.com
Plamen was really helpful and professional as always ! Very friendly and a credit to the 10Bet team. Its guys like him that keep my L:oyalty strong to 10Bet ! Thanks again :)
Jeremy Bergman
01 February 2024
Comment from uk.trustpilot.com
10 Bet UK seem to me to be one of the better betting sites. They let you get on and bet without restriction and not too much communication. Suits me well as an occasional gambler.
Levi
01 February 2024
Comment from uk.trustpilot.com
Great site with good promotions and a very helpful customer support team. They reply quickly on chat, and solve any problem fast. For sure will recommend this site to my friends
Claire
01 February 2024
Comment from uk.trustpilot.com
Not bad site plenty of incentived the site lags a bit though and slow loading at times.Sometimes you have to chase coupons on Live Chat if attached to a promotion but they do credit when ask politely
Richard Gill
31 January 2024
Comment from uk.trustpilot.com
App is vet laggy and slow compared to mobile or desktop sites
Ross Sturgeon
30 January 2024
Comment from uk.trustpilot.com
The best chat customer service around on betting platforms. I have spoken with many of their agents including George and Elena, who were very quick to identify and resolve any issues I was facing. Great sportsbook
Peter J Bailey
29 January 2024
Comment from uk.trustpilot.com
great company
coby bell
25 January 2024
Comment from uk.trustpilot.com
Quickly solved my query . Martha was happy to assist , and solved immediately!
Trevor
24 January 2024
Comment from uk.trustpilot.com
Can't fault 10bet enough 1st class service customer service amazing all prompt and on time
Wai
22 January 2024
Comment from uk.trustpilot.com
The promotions are good; however, you usually have to contact customer service to have your free bet credited.
customer
22 January 2024
Comment from uk.trustpilot.com
Great offers at 10Bet!
Bill
21 January 2024
Comment from uk.trustpilot.com
I had a query that was resolved very speedily, precisely and efficiently.By the way their football odds are as good or better than most others
Darren Williams
21 January 2024
Comment from uk.trustpilot.com
Radoslava is by far the best Customer Service advisor I have dealt with. Great job!
Jodie Rashford
17 January 2024
Comment from uk.trustpilot.com
I think I judged this site too quickly, and I apologise. I wasn't having much luck at getting good bonus rounds but tonight, the luck finally came. There is one thing for sure, 10Bet has to be the most generous in terms of actually getting free games. Most sites I play on, you can be spinning into the 100s with nothing, but 10Bet has provided me with free games - even if the wins weren't amazing. Tonight, I got 20 free spins on Buffalo Blitz on £2 bet and won 253£. I also won £80 on Big Bass (I wasn't too happy about this one as 30 dead spins lol) But a total of 330£ so I am one happy bunny. Thank you 10Bet. I also want to point out their withdrawals are fast!! Went to chat to leave some good feedback and the chat staff called Darko was happy to hear I was happy with the services and was a nice chat agent. The chat function seem's really good as can speak to a human rather than the dreaded bots. So, this just makes the site even more good =]]I also want to add this for anyone leaving bad reviews. This is my stats. 10Bet is more fair than alot of sites I play on!Total wins£ 1,324.18Total bets£ 1,041.05Total deposits£ 197.00Total withdraws£ 350.00For any verification purposes, my username is TheJodieeXOI think I'm sticking with 10Bet now. This is the best site I played on.
Jodie Rashford
16 January 2024
Comment from uk.trustpilot.com
Never had much luck on this site so I gave up playing. Went back today and won a nice 178£. 16/01Not a single base game hit and after spending so much, £2.60 bonus round. Hm... Was 4 stars, now two.
lee jenkinson
16 January 2024
Comment from uk.trustpilot.com
SHOCKING, DONT BOTHER. 400 spins and not even close to a bonus. biggest win was 4x. Could be the worst sire a have ever used. Promptly removed myself. LOOK BELOW!!!!Blue Star Planet faces £620,000 regulatory action16 February 2023Blue Star Planet Limited, trading as 10Bet, will pay £620,000 after a Commission investigation revealed social responsibility and anti-money laundering failures.The operator – which runs 10bet.co.uk – will pay the money as part of a settlement with the Commission.All £620,000 will go to socially responsible causes.More details of the failings can be read in the public statement.
Allan Kane
15 January 2024
Comment from uk.trustpilot.com
Radoslava was excellent once again, service with a smile :) Always courteous and helpful and fair which is all you can ask for. A real credit to 10Bet and the reason I choose to keep loyal :)
Mick F
15 January 2024
Comment from uk.trustpilot.com
AVOID THIS COMPANY AT ALL COSTS Ensure you avoid using this bookmaker at absolute any costs. If necessary and you have no other option - donate it to charity.I won on a trixie bet and they initially settled the 3rd leg as a loser. Once I hounded them they then changed the leg to a winner but didn’t pay out the out the hundreds of pounds actually owed on the bet. They paid a double and not the treble DESPITE fixing the bet as a winner. They claim its technical issues and all sorts of other reasons.Their chat support is in another country and to say they are entirely useless is a gross understatement.Probable fraudsters. I will now report to the Gambling Commission etc.
Michael
14 January 2024
Comment from uk.trustpilot.com
People complain about losing on slots,well you win some and you lose some.what I like is in my case the withdrawal is instant just hope they build up the variety of games to play
Huseyin Ulas Atay
13 January 2024
Comment from uk.trustpilot.com
I am gambling here around 4 years and lately they changed their site and became much better(They stopped VIP system and i was always spoiled there but anyway 10bet is still my home)I never had a single problem with withdrawals nor deposit and if there is any technical issues they solve it in 30min max.There are many new agents on customer service and TONY,RADENA(know her long time always been an angel)and CHRIS they do their best when i have a question or need any help,10Bet is lucky to have those people. If you want to gamble in peace and without worries this is the best place,hust enjoy it.H.U.A
Paul Marshman
11 January 2024
Comment from uk.trustpilot.com
A great betting site with great odds and some decent promotions
Leeanne
10 January 2024
Comment from uk.trustpilot.com
So they ask trust pilot to take bad reviews down no thats not right this site is unfair it just takes takes takes no wins at all I've been with 10 bet for over year and pays absolutely nothing stop asking to take bad reviews down I play here and it's unfair gambling site absolutely rubbish stay clear guys you won't ever win
Ian
08 January 2024
Comment from uk.trustpilot.com
Like the lime green colour and love the inplay betting options especially the football options
Steve hanstock
08 January 2024
Comment from uk.trustpilot.com
A decent no nonsense online bookie.
Ivo
08 January 2024
Comment from uk.trustpilot.com
Not a good Company, Doesn't know what RTP is. Waged 1500, maximum i got was 200x when i was already drowned. Just Refund the money i wagered and i'll give you 5 stars.
Rab Hamilton
07 January 2024
Comment from uk.trustpilot.com
I'm trying to find customer support services, and can't find it, they keep saying my email is not valid
Mutated Lore
07 January 2024
Comment from uk.trustpilot.com
£20 new customer on 10p slots and not a single win or bonus what the hell? Someone has the "rigged" dial turned up just a bit too much on this site. Ridiculous how can you say this is fun? Keep me going with a win or two, £2, £4 here and there but absolutely nothing?? "Our games are the fairest and it is still RNG and chance and you got unlucky we are sorry" blah blah blah. I really think gambling should be banned worldwide. It's a problem that makes poor even poorer with shady tactics. I know I'm one of them. Don't touch this site.
Sam York
03 January 2024
Comment from uk.trustpilot.com
Didn't get my bonus on sign up got to wait up to 24 hours to find out if they'll give me it which I'm doubtful of with having to wait up to 24 hours for a bonus an the games I signed up to play don't even work they games I did play don't pay out only good thing to come out of it was the quick response from customer service
Gosia Rawecka
31 December 2023
Comment from uk.trustpilot.com
Avoid ‼️If I could rate - 5 stars I would the worst website I’ve ever been on . No winnings at all. No bonuses and if you want deposit it’s lagging
amanda
30 December 2023
Comment from uk.trustpilot.com
2 stars for all the sporting bets. However slots aren't for winning.
Darren
14 December 2023
Comment from uk.trustpilot.com
Takes to long for withdrawals to reach your bank
John
13 December 2023
Comment from uk.trustpilot.com
great bookie, offers and promos
Ray Hart
13 December 2023
Comment from uk.trustpilot.com
Very good weekend freebet promotion
Richard
13 December 2023
Comment from uk.trustpilot.com
Apart from the lack of promos , everything is else is excellent,same day withdrawals if not within an hour or two . Just get verified and you will never have an issue.
Mark
08 December 2023
Comment from uk.trustpilot.com
This company do not offer best odds on Uk horse racing beware
Alexander
27 November 2023
Comment from uk.trustpilot.com
Great website easy to use and navigate _ great offers and prices
LfcForEva
27 November 2023
Comment from uk.trustpilot.com
Easy to use website. Plenty of offers for all types of people. Friendly people to deal with.
Roger
27 November 2023
Comment from uk.trustpilot.com
Good offers, helpful support team. One issue is free bets do not always automatically get credited despite opt in.
Jamie
20 November 2023
Comment from uk.trustpilot.com
I am down thousands! Worst gaming site I ever played. Lured me in with a win at the start ( surprise ) but after that don’t expect to withdraw ever. Wish I never set eyes on this site- I would have been better burning my money! If I asked customer service for a bonus I’d win £100’s but never enough to wager .. however depositing my own money I got NOTHING in return! ( thousands of pounds ughhh )
Rachi
16 November 2023
Comment from uk.trustpilot.com
Since joining this site I've spent and spend and lucky if I give stake back. ive played both casino live and slots the live casino you have to rely on the bonus to come in as the pay outs on lines is terrible when bonus comes in you got to pick certain things in the game and me personally never get far and yet again terrible pay out especially compared to what I been playing and putting in.This morning I played £1200 on 1 casino slot game takes ages to get bonus then when I do again small payout it gives then takes back and multiples there's a diamond 💎 thing you get to try win jackpot which I've had so many times playing to only get mini which is £20 payout on £1 stake or £40 on £2 after putting in £1200 im shocked after getting nothing worth banking back to bank. Its the worse site I've ever played for trying to get a win and actually the most ive put in on one game in matter of hours and lost completly I understand its a gamble but to just keep playing hundreds at time and if im lucky i bank half of it.I won't be doing that again ever. ive taken a video of most my play and screen shoot one of my loss someone needs to look into it as surely you can't lose so much on 1 game few good reviews I see but my experience is absolute bad one never again disgusted !Well well update played another £150 today and guess what NOTHING But low returns and bad low bonus 🙄 all this site doing is taking seems impossible to get decent win !
Matt
16 November 2023
Comment from uk.trustpilot.com
Good site with great offers and fast customer service
Ahmed Akbar
16 November 2023
Comment from uk.trustpilot.com
New customer here. I signed up as the reviews for here was quite good compared to other online casinos and I don't see how really. YES the website is very clean, simplistic and easy to navigate but that's where the positives end. I played the same slot for just over an HOUR and I did not get one single bonus I only kept getting TEASED by the bonus symbols. I can play the slot i played anywhere else and it will bonus in the first 100 spins or so. I don't think I have ever played somewhere where the slots play this bad. Upon my first initial impressions I won't be playing here again.
Huseyin Ulas Atay
14 November 2023
Comment from uk.trustpilot.com
I was their customer(Ulas75)over 4 years and i closed my account with different reasons.This company is loyal,honest and with their new web design one of the best.If you are new there do not worry about withdrawals or about your winnings,you are at the one of the safest place.Just verify yourself and rest enjoy the site.Thank you very much for everyone at 10Bet and was great journey🙏H.U.A
Rachi
13 November 2023
Comment from uk.trustpilot.com
Just takes and takes and pay outs are diabolical
Christopher
11 November 2023
Comment from uk.trustpilot.com
I've never been moved to review an online casino for positive reasons, but credit where it's due.10Bet has been a revelation. I've got realistic expectations for the most part. I've played on many sites. I don't have crazy conspiracies about cheating and fixing. I know the games have a mathematical edge and all the sites need to make money is time and volume of play. But eventually, most sites will disappoint for one of two reasons. Withholding your money arbitrarily or terrible service. I say arbitrarily holding your money because some sites will tell you they have necessary "checks" they need to perform before they can release your money. When you ask them what check could possibly take days or longer, they will tell you "very important checks". Yes, but what checks? "Very, very important checks that take 2 days minimum". Sigh... it's all very annoying. Again, I'm not spouting crazed conspiracy ideas, I know exactly they need to verify who I am, how old and where in the world I am. These are all done by the time you compete your first withdrawal. After that, and there ongoing, they need to make sure you're not abusing the promo system, colluding, cheating, money laundering or using your casino account to finance a terrorist organisation (legit, I kid you not). But here's the thing. A computer can analyse all this and give you a green light in a nano-second. So, no there are no "very important checks" that take 2 days.I say terrible service because I'm, for the most part, a 20p slots player. They've got high rollers to look after. So, for instance, when my promotion doesn't work and I had done something wrong - maybe I used the wrong deposit button, or forgot to input a code - I usually just get stonewalled. Sure, they could just give it to me. What's £2.50 worth of free spins to this giant organisation. But nope. 20p slot players don't get goodwill.Online casino's are truly an anomaly. You'd think with so much competition, they'd by and large be trying to out do each other in service to attract new players and retain existing, logic would say so. Nope. Most can afford to offer terrible service because they handle a volume of turnover that you probably cannot even fathom. There are hundreds of sites available in the UK and a a never ending stream of players joining and moving from casino to casino. Maybe looking for a new welcome bonus, or they've hit triggers requiring KYC checks at their regular and it's time to move on to the next casino, whatever. So in reality, with near never-ending business for zero effort, why would they even bother to offer great service? Service costs money and comes off the bottom line. This incredibly long-winded build up was intended to put in context just how special 10bet is. What incredible customer service they provide. Always friendly, always helpful, and they've gone above and beyond for me more than once. It makes me feel valued as a player. It makes me feel like they care about retaining me as a player, even though I'm a 20p slots playing minnow and one thousand players like me are dwarfed by the action offered by a single high roller. Truly unique. Normal in any other industry where you have your favourite brands and stick with them, but in the online casino world, unique.Special mention by name to Plamen, George, Antoniya and Hristo, who have all helped me at one time or another and have all been fabulous. I hope someone at 10bet reads this and can acknowledge these ambassador's for their company.It gets even better. No fuss almost instant withdrawals. They are open and honest there's no-one working in the wee hours, so if you cash out at 3 or 4 am, you're just gonna have to wait till someone rocks in to work and has had their coffee and can start trawling through the backlog of withdrawal requests. Fine, no problem, and thank you for the astoundingly refreshing honesty!Best casino I've played at in 20 years by a country mile. The only reason I play anywhere else at all anymore is the game selection. 10bet have a choice of games that I've not seen anywhere else. Loads of really cool games I've discovered. But, sometimes I do just want to hit some of the more standard slot games, the standard UK market fair, and there's a fair to middling chance it won't be on 10bet. Not a criticism, love the unique game selection, just an observation explaining why I still bother to deposit my money on any other site after raving about this one so much!
trout
09 November 2023
Comment from uk.trustpilot.com
slow site, slow app. Have to login about 300 times a day just to get a bet on. Long long way behind bet365 is my honest opinion
Launa
02 November 2023
Comment from uk.trustpilot.com
Only signed up today and won the 1500 jackpot made up thanks will go towards Christmas brilliant site and money was there within 5 mins
Mr Nayar
11 February 2024
Comment from uk.trustpilot.com
So,far so good only joined last month but email response was polite and helpful
So,far so good only joined last month but email response was polite and helpful