Boo Casino Review

Good service and well looked after well as I vip =)

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She was a great help wait time sucks for getting an agent but when I finally got one she was great, definitly need to fix the wait times. Some days I try i wait hours and just give up love the casino minus the getting a real person to talk to and the bot is useless needs to go . But casino it’s self and the customer service when you can get one is great.

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The customer service representative Fanos offered terrific customer service! They deserve a raise!!!

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Great bonus packs

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The agents are friendly good bonus

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I always enjoy speaking with Lucia she is friendly and helpful & makes my gaming experience worthwhile ♥️♥️

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The wait time is crazy long, 80% of customer service representative suck, it use to be a good online gaming, but it’s a sh*t show. Kiwistreasure.com and spinbet.com are the ones hooking it up well.

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Agent are very helpful good site to play

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Great casino, fast connecting with chat! Chat employees very pleasant..only thing I think I have an issue is that I was already verified and did a withdrawal awhile back and now I’m having to verify again for a withdrawal.. just seems like my info should already be there..we will see what happens next I guess.. All in all one of the better casinos I’ve played online..

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Ba service in customer support keep you waiting for a very long time

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Number 1 website any best serve with Ms Ashley agent is was lovely

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Great service easy to deal with awesome bonuses. Amazing game selections. I give this casino a thumbs up cheers.

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Fanos!! Too good, the man look after me 5 star!!

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Nice casinos

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I’ve been trying to get my withdrawal of $2900 cad from this casino for over a month! First it was all the documents I needed to get verified, which I gave them, then asked for more documents which I supplied. Then kept asking for the same documents over again, which I supplied once again. Finally last week my withdrawal was approved. So they sent me $ 627 of it refunded to my card then said $2273 would be sent through wire transfer and that it would be paid within 5 business days. So Friday last week still received nothing. So messaged support asking about it. Told me to wait till today and if it was here to message back. Today still nothing so I messaged them this morning asking about the federal reference number to the wire transfer and got told that it’s got denied and the payment was reversed and sent back to them. Go figure once I inquired about the federal reference number of the wire transfer so my bank could inquire about it. Personally I don’t think they ever sent it to be honest! So this morning was told that they reprocessed the payment with the proper transit number to my bank account, which I guess they messed up th e first time supposedly. So ok they reprocessed the payment this morning and they’d send the details of my payment to me once completed but yet the payment is supposedly reprocessed. Yet here we are with no info on my payment that already reprocessed and now support through email is no longer answering me and chat just keeps telling me the same thing and to me patient. It’s already been since September 20, 2024 that I’ve been waiting. Like just pay the $2273 to my card like you did the $627!!!

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Nice service and staff

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Absolute scammers licence was revoked last year but been the swine they are some how got it back it’s easier to scam people then complain the company involved

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Excellent customer service , greatful for the service and fixing the problem with another bonus , thankyou fanos

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I enjoy playing at this Casino and the customer service representative Ruby is always helpful

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Ashley is a great customer service support! She takes the time to find the best bonuses!

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Ashley was so quick to reply and helped me out and I really appreciate the way she communicated with me ❤️❤️

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This site is ok to practice on that is it. Please shut down these crooks. They will not honour’s any payments owed to you. They have taken over 3 thousand from me over the course of 2 years. Not once have They ever honored a withdrawal. There is no other site worse then anyone the sires under this umbrella I Have been gambling exclusively as a profession. This is my lively hood and the fact that these sites can still operate and steal ppls money citing 10% over bet which has happened to me on more then one occasion when I have recorded mt gameplay and have gone thru the footage extensively to find where the overbearing occurred I cannot.

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My experience dealing with past issues not getting my witdraw…well I’ll never forget that…it’s easy to take take from customers aye! But then yet come to paying out got all the B.S TALK…AND WE CANT DO NOTHING ABOUT IT….SO ANNOYED….

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Liam was very helpful resolving my issue and did it very fast. Very please with the tech support experience

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so many free.. to claim.. nice flatform. fast c.s .. highly recoended

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so many free bees .. hi ly reccomended,good flatform, and the c.s i great .. fast assist.. thankyou

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They look after there vip’s really well =) got a lot of free spins today =)

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Fanos was so good to deal with he was quick in reacting to my messages and very helpful 😁

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Fantastic help Ruby, brilliant and efficient.

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I have been with boo casino for over a year and I am constantly depositing, and on numerous times I have deposited through a promotion I haven’t got the bonus or free games I have reached out to boo through chat and every single time they say I didn’t add promotion at time of deposit and Even with screenshot proof of transactions they still state there is nothing that can be done. They don’t even give a bonus for the inconvenience caused to myself. I have lost out on hundreds of free games and extra bonus money. I can’t even get free bonuses nothing! They just constantly scam people for there money because it makes up deposit more just to get the bonuses or extra cash to win Also my free games glitch and I get a finish round issue every time that won’t go away for hours and I try chat and no one responds 1 year with them only to be given a $5 bonus Honestly terrible service

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I don’t know why my game keeps telling me it’s a unfinished round

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Very, very bad casino. I dont even care about loosing because obviously this casino is a scam if you havent noticed. The thing I am more upset about is the costumer service. The costumer service is the worst. Is anyone even working there or doing their job? No reply on emails or webchats, they sent one message and that one message is “how can i help you” after that you never get a reply and if you do, expect to wait atleast 30-40mins for one short reply. Once I got disconnected from the chat because i didnt say “please” agent was giving me a lecture on manners as if i was some kind of toddler. So unprofessional

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Awesome games and rewards. Customer service was fantastic.

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What a choice of games, helpful managers , especially ashley… thank you a lot. I higly recommend.

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Great service great people timely and knowledgeable

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The wait time is crazy and does your head In with customer service, the rewards are good though

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Im very pleased with the trustpilot

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They really look after you, and the reward scheme is.the best.

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I withdraw $2000 but they didnt gave it to me. While they so fast when incoming deposits

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It won’t let me load on or get in to it I have lost Al my money and free spins not happy at Al so

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Love the casino love the variety! Great games amazing support people! 10/10

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The customer service representative Ashley is awesome! She found me a great Cash Gift! Wonderful!

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Great customer service… superb to speak to… made me feel like I was there first priority ..very impressed

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Not the easiest to verify

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Great company. Quick to pay out and great customer service. Eve and Ashley sorted out a problem I had with a game. Very happy.😊

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The online 24/7 staff are super helpfull deal/resoling issues 100% reccomend this site

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Fanos was absolutely excellent, top notch!

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Boo Casino is my number one. I’ve been playing at this casino since July 2021. My favourite games to play are the pragmatic. I have withdrawn large sums of winnings expecting from the first withdrawal to be blocked from their casino as two other casinos have done to me. To my amaze I thought I’d ask for free spins expecting them to decline my request I was granted them. The chat staff are very helpful, friendly, and prompt with resolving any issue. I gave them a five star review and two 👍🏻. Boo will always be my number one casino.

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Manu customer support person was first class very helpful

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Promotion fs did not load due to my account being over the $1.00 balance, Agent helped me out and loaded fs for me which was cool.

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