888 PLAYER REVIEWS(762)
Christopher
19 January 2024
Comment from uk.trustpilot.com
Do not sign up Created an account deposited over a hundred then it blocks me no live chat to speak with anyone and there’s still money in the accountSo they basically rob you and then don’t speak to you stay clear !
E Martin
19 January 2024
Comment from uk.trustpilot.com
Scam artists who don’t pay out. Avoid at all costs, they are not worth wasting time on.
Corrupt catcher
18 January 2024
Comment from uk.trustpilot.com
Doesn't deserve the one star DO NOT USE THIS SITE ONLY BOOKERS THAT HAS A WITHDRAW PROCESS WITCH THEY WILL ALWAYS FIND SOMETHINGS THAT EXTENDS THE ALREADY VERY VERY LONG PROCESS IN THIS DAY IN AGE WITH COST OF LIVING PRICE RISES THIS GAME WILL HAPPILY TAKE YOURE MONEY NO HASSLE SECONDS BUT PAYING OUT A WHOLE WHOLE DIFFENT STORY NO HEART CARELESS SCUMBAGS RUN THIS SITE THE OPTIONS DONT RUN DRY EVERY OTHER SITE I USE DONT HAVE THESES PROBLEMS MOST PAY OUT SAME DAY THE DAY THESE GUYS GET EXPOSED WILL BE THE DAY WE HAVE BEEN WAITING FOR AND SOON AS MY MONEYS DELTEING THE ACCOUNT AND MAKING SURE MY FAMILY AND FREINDS DO THE SAME AVOID AVOID AVIOID SCAM WIN MONEY YOU WIL NEVER SEE HOWS THIS LEGEL
Thomas Grimes
14 January 2024
Comment from uk.trustpilot.com
Should 888 have a license when the cannot cover potential winnings of £956 on a 4 horse accumulator ?.. yes.. 50 pence each way accumulator..refused . .. penny halfpenny operation .. Pound Shop Bookmakers
Desmond Kendryna
13 January 2024
Comment from uk.trustpilot.com
I have tried to logon to my account for the last three days but still unable to. I have tried deleting and re-installing the software, tried changing my password and tried complaining to 888 all to no avail. I cant even send a complaint as I get a message saying they have a problem. they say I am using the "wrong" password (I'm not) they say change it (but wont let me) now I'm locked out for trying to rectify there mistake. If only 888 was as quick at resolving problems as they are at taking money all would be fine. What a useless company with very poor, or non-existent customer support
Thomas Grimes
12 January 2024
Comment from uk.trustpilot.com
Tried to log on to my account but ..contact customer support came up . Tried phoning no answer. E mail them twice.. no answer .. . Possibly the worst company ever. They dont accept 5 or 6 horse accumulators if the potential winnings are high . I want to cancel my account but cant contact them and get my money into my bank. Terrible company
Ineta Joksaite
12 January 2024
Comment from uk.trustpilot.com
Wish i read the reviews... I had multiple wins playing the playtech games as they pay out faster and gives bonuses quicker.. Deposited £90 and managed to win over £300 and before I could take my winnings, they have completely blocked me out of my account with no way to contact. I am not leaving this like that.ill go to court if o have to. They will will have to pay extra for emotional damage.
Curtis Lane
11 January 2024
Comment from uk.trustpilot.com
Deposits too get access too a free wheel daily but they take it off me early because i didnt deposit more. Goes back on their promise because they wasnt earning more. Such a scam DO NOT TRUST THEM!
Malwina Skorupa
06 January 2024
Comment from uk.trustpilot.com
I finally managed to contact them, they replied: "(...)Please only contact us during the 8-week period, if you have further information to add, and be assured that we are dealing with your case."They reserve now 8 week period to response. Is there any more ridicules customer service in the industry ?
Kirk Watson
05 January 2024
Comment from uk.trustpilot.com
If could give no stars would . Joke of support gave me 10 seconds to respond then closed chat straight away. Been waiting 10 days for a transfer
Michael
04 January 2024
Comment from uk.trustpilot.com
nor bad casino but not good either if you win under 1k its okay no problem withdraw but if you try to get over 1k they will take as long as they can it can be a week, two or a month, i dont know where is the problem other casinos that i played they had no problem withdrawing over 1k in 24h no extra verification or all that what they do on 888casino website
Lori Robertson
02 January 2024
Comment from uk.trustpilot.com
What a scam of a poker site. Everything about this site is fixed. So much collusion. Same 5 players getting paid and hitting their 1 outer. Promotions are all scammed. NO CUSTOMER SERVICE. Filing lawsuit in London Ontario for false advertising. Hoping to get this company out of Canada. Please leave your experience here to warn others. ITS ALL A SCAM
dink mccatthy.
29 December 2023
Comment from uk.trustpilot.com
Worst betting company I have ever used, not even had an account for a full 24hours and they have blocked my account for abuse of promotions when I contacted them as I had unlocked promos but couldn't access them. So I used the live chat to get nowhere now going down formal complaints route I feel genuinely robbed and thry are acting as if they have been done over. Never ever ever sign up to 888!
Barry Harban
27 December 2023
Comment from uk.trustpilot.com
Don’t play I started cos seen a guy at work win and I never won until Christmas Day won £40 withdrawn it’s says complete and guess what guys no money tried phoning email etc please read this and avoid I stick with Betfred William hill and Ladbrokes not 888 or any of the others absolute scam
brendan patrick lowe
27 December 2023
Comment from uk.trustpilot.com
Absolute joke of a company I,d recently won a free bet but was not credited to my account and now been told my account is restricted , a business decision, I've given 1 star as cant give none
Eldar Helsinki
26 December 2023
Comment from uk.trustpilot.com
Why you should not play in the 888 room:1. No customer support at all. No one ever answer your emails2. Outdated and laggy application, that can randomly stop working in the middle of the game. 3. Personally they seem scamming players by “creating” action. As an example you have over pair on flop and some one soooo often hit the set and etc. I’ve played a mln hands there and I know what I am saying. It’s just a friendly advance. If you wanna play online please select the right room!
J Baker
25 December 2023
Comment from uk.trustpilot.com
Over 300 spins n no bonus game !? No thanks, close account. Bye
Anastassi Mikhailides
23 December 2023
Comment from uk.trustpilot.com
To update my problem with 888.They withheld my payments and after fighting them until now they admitted what they owe and now they asked for card verification (AFTER THEY TOOK MONEY FROM THE SAME CARD FOR YEARS) which I did.I received an email that they apologise and they will escalate the matter for me to get paid but until now they have not paid.I wish i could publish the email I received from them to let everyone see it and read it but there is no facility to upload it.
Stephen Eaton
21 December 2023
Comment from uk.trustpilot.com
Worst customer services in the business. 2nd mis-settled bet in a month. No phone number to call. Chat agents don't speak English, don't understand the issues and just say that the system is down. There isn't a phone number to call and they take an eternity to resolve their own mistakes. Surely judging by the average review the gaming commisson should do something about this. Quick to take your money. Unforgivably poor
Ziggy Zagg
19 December 2023
Comment from uk.trustpilot.com
Total trash site rigged garbage worst site I've ever played rigged rigged bull sh it go fk yourself 888 poker no wonder why nobody Play this sh it site fki ng joke close your site sh itt total fkin g joke
Marie Lynn
17 December 2023
Comment from uk.trustpilot.com
False advertisingPromotional offers unaccessibleGet told to send a video of me trying to claim promotional offer, shouldn't they know if I have claimed them by looking at my account or is that too much like hard work.
Mary Carter
14 December 2023
Comment from uk.trustpilot.com
Stay away the casino is rigged it dont pay out daily wheel a joke 250 quid on 20p stake and nothing i know u cant win all the time but with odds like this there dam right scammers
Michelle
12 December 2023
Comment from uk.trustpilot.com
wish I had read the reviews first, before I opened an account, I deposited was able to spin 6 spins then account locked, wanted id etc for verification which is fine but my monies are stuck in my account which is locked, why did you let me deposit? surely best practice would be to ask for verification BEFORE you allow deposits? customer service dreadful, emails have no consistency, each email tell you a different story, wish I never opened an account, have asked several times to close the account and send my monies back to me, what a surprise they said I cant until my account is verified? well why haven't you done that you have had my details for days !!!
Cliff
10 December 2023
Comment from uk.trustpilot.com
Read the other reviews. Tightest casino on the net. I only bet 40/50 cents a spin and $100 goes through in 15 minutes, no bonuses and no hits. It is the craziest thing I've ever seen. I'm not looking for a jackpoint, just some play time would be nice. Complete con. Stay away. There are plenty of real casinos on the net with the same games, that actually let you play.
Creggythfc
08 December 2023
Comment from uk.trustpilot.com
Just got off the phone to my friend who works for 888 and I asked him why,just because I won a few quid the night before and banked a bit.he was at home not work.gave him my info and found my account has been hacked by 888.com.iv been a loyal customer for some time and yet they let me spin 2,167 times without any free spins knowing that was their way of getting their money back.i have screenshot my counter and been advised what to do next.hacking accounts is a criminal offence so I will be interested what the outcome of this fraud investigation.action fraud are now involved.do you get this feeling of deja vu 888.if this is how you thank your loyal customers iv got 2 words for you.youre fired and shame on you.im disgusted.
Paul Deamer
05 December 2023
Comment from uk.trustpilot.com
Probably the worst site I have been on BOG gone ,free spins give you pennies , asked for verification after being with them for ages.
AMIR
04 December 2023
Comment from uk.trustpilot.com
I read the comments and I thought it could be a bad site but never had a problem. As far as I know 888 s got too many bonuses ,,,,that’s why most of players specially new sign up players gets those bonuses and doubled th deposit and win some cash then decide to withdraw but can’t do cause require wagering and become unhappy,, end up … I think it’s a great side too play with bad reviews
Leon Will
01 December 2023
Comment from uk.trustpilot.com
888 casino needs to stop scamming customers with their rigged game and this is coming from the undercover 888 employees
Stephen Eaton
30 November 2023
Comment from uk.trustpilot.com
Not returning my money...... I placed a first goalscorer bet with 888. The player did not start the match and came on after a valid first goal was scored....so far so standard, bet is void! Not with 888. They settled the bet as a loser and are refusing to refund my stake. I spent over 30 minutes contacting a member of their chat team....who surprisingly (and not for the first time in my experience) tried to tell me I was wrong (why employ people to resolve betting queries if they don't understand the rules?). Eventually I asked them to escalate the query up.....I later received and email to say it was still settled correctly! I have responded with the detailed betting rules for a FGS bet but as of now have still not been recontacted or refunded. The worrying thing was that the bet was a boosted special...so I wonder how many other customers money they have "stolen". Their customer service is horrendous and scouring the whole Internet I cannot find a number to just talk to somebody. Genuinely beyond words for how dreadful this experience has been and I've been a loyal customer for a long time.
tahir tetlay
27 November 2023
Comment from uk.trustpilot.com
Still i havent got my money back from themI dont understand how a U.K company can act like this and keep your moneyIve even asked to make a complaint and to escalate this but all they do is still just giving me back automated emails backI dont want anyone else to suffer like i amSo please stay away from them' They are honestly thieves They steal your money and get you in debt and want you to gambleAnd get in a black hole
tahir tetlay
25 November 2023
Comment from uk.trustpilot.com
So i deposited money once i was verifiedAnd once i done that my account was blocked they asked for my documents which ive sentThey asked for a pic off my card back and frontProblem is i have a WISE bank card which doesnt have the card number on the card its virtualIve sent them 15 emails to themAnd still they havent returned my money to meIve provided them with bank statementsBut still get automated emails backHonestly its affected my life and getting me in debtCustomer service is horribleStay away from these lotThey will get you in debtIm in a hole that i am getting deeper into
Lynn
23 November 2023
Comment from uk.trustpilot.com
Great online casino,all my favourite casino games.Easy to navigate and find account details and safer gambling tools.Make sure you have documents in place as verification is easy and quick.Withdrawals in my bank account the next day.Only communication is via email but responded promptly and very helpful.Russellynn
Paul Deamer
22 November 2023
Comment from uk.trustpilot.com
Why have they taken BOG off the site no one else has not a good idea
Simon Short
15 November 2023
Comment from uk.trustpilot.com
The Poker games are rigged.I have been playing in this site for over 6 months and can say without a doubt that the poker site is rigged. Certain players on this site that never lose at all. Very suspicious. I have won hands on this site that have gone to the other player but the results are deleted immediately. Rigged system stay away.
Malwina Skorupa
13 November 2023
Comment from uk.trustpilot.com
When you will try to write to them, you will get this: "Message not deliveredThere was a problem delivering your message to "Support at 888sports.com". See the technical details below or try resending in a few minutes.LEARN MORE"
Paul Amusan
10 November 2023
Comment from uk.trustpilot.com
I been on this site for years love it..now the last few tournaments I've been playing...it cuts me off either before or in-between. I'm unable to log back in for a long period of time... its 888 as I can log into other poker sites at that moment in time..I feel that I have been cheated..I'm sitting here now just before a pko tournament and cannot log in unable to connect please contact customer support... I really appreciate if u compensate me as its been going on for a while
Mr Jason Crookes
06 November 2023
Comment from uk.trustpilot.com
Signed up to both the Casino and Sport betting sites yesterday to get the bonuses offered...Filled in all the necessary info and deposited the amounts required to get my bonuses on both sites...Played the £40 on Casino on multiple games without hardly winning anything back.(lost the lot within 20mins).then the £10 bet I put on 5 teams on the sports betting site was suspended and been temporarily blocked until proof of my address etc..Meaning i couldnt manage my bet in play...Ive provided these yet still nothing...Why let me deposit in the 1st place until you had the info??Not a good start to my experience with them. What I don't get is that I deposited more money onto the Casino site than sports yet its the sports site they want proof of my existence? I can still login to Casino site? Bizarre.
Customer
05 November 2023
Comment from uk.trustpilot.com
Terrible company that will restrict your account if you win regularly
George
05 November 2023
Comment from uk.trustpilot.com
Me and 5 five of my friends try to sign up every asking for documents while other sites open straight away. Not nice website for gambling
Brian johnstone
03 November 2023
Comment from uk.trustpilot.com
Bin trying withdarw me winning off they keep telling me the bank have sent it back An I need get in touch with me bank so have done me banks says nothing as come off them an when I message 888 I just keep getting told someone will email me not heard a thing in over a week
Liam
02 November 2023
Comment from uk.trustpilot.com
Scam conversion rates. I deposited in pounds and had it covered to dollars at 0.84$ = £1 then 20 mins later when I withdraw I get 0.79$=£1. This seems illegal to me but have heard nothing from the customer service team. Would not recommend using this for anything you expect to win money from as the withdrawal will take a hefty chunk of of your winnings
Ledion
30 October 2023
Comment from uk.trustpilot.com
Bet was placed on the 3.10.23 I won re the stats they then refuse to pay out saying not a win this happened month before then they paid out after escalating this time refused to pay out surprised hey? Yeah so was everyone else because my win was worth thousands have screenshots to prove, they only send auto replies no one gives a s*** there. 888 you think I will just leave a go away guess what "NOT A CHANCE!!"" I have contacted main newspaper re this and in our society today what company doesn't have a contact number just online mmmmm dodgy as f*** check out what they have also been fined over 9m for!!!!
Peggy Tanner
28 October 2023
Comment from uk.trustpilot.com
ABSOLUTE FU*KING DISGRACE! OWN WILLIAM HILL BIGGEST SCAM ARTISTS PERIOD VILE DESPICABLE PEICES OF VERMIN. RIGGED ABSOLUTELY RIGGED TO FU*CK..£30.00 DEPOSIT £15.80 IN WINS THAT 458 TEN PENCE SPINS ON FISHING FRENZY 19 TEASES NOT ONE FU*KING BONUS. I HOPE YOU CU*NTS GET FU*KING SKINNED ALIVE YOU VILE EXCUSES OF AIR
Mike Drake
28 October 2023
Comment from uk.trustpilot.com
On the 27th Oct I logged into 888 and there was a personal offer to stake £20 on racing and get a free £20 bet. I tried for 15 minutes to place a bet on Initio in the 6.15 Wolverhampton and each time my bet was limited to under £20 and therefore I would not be able to access the free bet.This is clear deception as they encouraged me to make the deposit with no intention of allowing me to even access the free bet. They have asked for screenshots that I didn't take at the time. It is my intention to contact the gambling commission who I suspect will be very interested in this case .
Paul Deamer
28 October 2023
Comment from uk.trustpilot.com
Was a great site but stopped best odds know a lot of people who have left because of this
Mr Caldwell
27 October 2023
Comment from uk.trustpilot.com
Absolutely disgusting their own game "shark bait" only on 10p stake have had 3 bonuses (30 free spins) have seen ZERO fishermen collectors and won the grand total of 70p avoid these con artists like the plague!
Lori Robertson
22 October 2023
Comment from uk.trustpilot.com
The poker game is a rigged game. 888 removed 115 from my account and blamed me. Then it magically appeared back. Their software sucks. Their freee spins is rigged to only give free rolls. Card strike shows different numbers while changing in front of your eyes. No response from 888. Their phone number doesn’t work. Too much collusion. Fultilt at its worst. Cash out if you can sucker
Jan Persson
22 October 2023
Comment from uk.trustpilot.com
I called the customer support they ignored it.If not for MILNECAPITAL '° intervention from their intelligence team I wouldn't have been able to make any WD. They assisted pull out my withheld winnings to my account.
Stoycho Stoev
21 October 2023
Comment from uk.trustpilot.com
I'm waiting for a withdrawal confirmation for almost a month. Nobody gives explanation why. My account is verified 100%. They just refuse to pay people's winnings. NEVER use them. The only way this platform full of liars and thiefs to improve is to DISAPPEAR!!!!!
Stephen Hicks
25 January 2024
Comment from uk.trustpilot.com
I queried settlement of a bet first by live chat and then my e mail. I have received no response.Any organisation that does not have a customer service phone number should be avoided.
I queried settlement of a bet first by live chat and then my e mail. I have received no response.Any organisation that does not have a customer service phone number should be avoided.