ToteSport Review

Terrible app keeps freezing despite trying several times to delete and reinstall. Seems to be much worse since a recent update .

Reply

I think that 81% 1 star reviews of this sham of a company says it all. I deposited with them £10 yesterday on my partners account. They let me add my details and even took my £10. To which Tote then blocked my partners account. So I have £10 stuck on my partners account. Unspent my own money and there refusing to refund me unless I and my partner provide a ridiculous amount of identification documents. Are you for real? Your quick enough to take my money off me though aren’t you? Nothing but scam artists who are essentially robbing peoples money. One of the worst gambling sites I have ever encountered and I have been on many. Steer clear and avoid these charlatans. Your literally better off throwing your money down a drain! Don’t say you haven’t been warned. I am in the process now of having to speak to my bank to get my money recalled back not happy at all customer service is abysmal and the few representatives I have spoken too was nothing but unhelpful and very rude towards me and my partner. I really don’t know how they are still in business? I know why because of situations like mine and many others on here they are robbing people blind!

Reply

Got restricted after two months (I was up net by a small amount) citing small print clauses including “bonus abuse” whatever that is meant to mean. Enjoyed the site before that but will now take my business elsewhere.

Reply

After having a Tote account for a number of years (I’m 64) I have just received an email informing me I was no longer able to partake in their promotions (free bets, Tote credit or gaming). They quote some clauses in their terms which I find a little defamatory as they suggest I am abusing the promotions(don’t know how you can do that?). I am a small stakes only betting person as I try to enjoy the activity but they begin their email with “after a careful review of your account” whatever that is as there was no input from me. When I queried I received the bog standard copy and paste reply that it was a business decision which implies to me I was not a profitable person to their business which leads to the question are their promotions only available to people who lose a lot? which also leads to it making a mockery of the safer gambling/enjoy it message being pushed by bookmakers who are trying to outdo one another with the plethora of promotions being advertised trying to draw punters in. The Gambling Commission should look into it.

Reply

I Dont see why it has such bad reviews had nothing but a good experience really quick withdrawals chat reply really quick never had to give Amy documents as they automatically verify you and will ask when you reach 2k deposits which is a mandatory thing so really no problem

Reply

Don’t bet with these c***s. They’re happy taking your deposits but if you win they will block and close your accounts and ask for 100s of documents. Stay clear of online bookies. They’re the only industry in the world where they can steal and keep your money without any consequences. They ruin lives.

Reply

Shocking 😲 you’ve been warned

Reply

DO NOT BET WITH THIS SCUM. THEY STEAL YOUR DEPOSITS, YOU WIN AND THEY STEAL YOUR WITHDRAWALS PLUS REFUSE TO GIVE DEPOSITS BACK. SCUM!!!

Reply

The BEST WEBSITE I RECOMAND ! FROM MY IT 5 STAR GOOD GAMES AND FAST WITHDRAWAL.

Reply

o not bet virtuals with these scammers!!!Me and my friend has exactly same stream, same time and everything and different selection, they was both different races and both our selections was bone last. These dirty scumbags. We have taken this to the gambling commission

Reply

As below avoid this site at all costs. Completely misleading welcome offer that seems impossible to be eligible for. Very poor customer service too which is something I don’t often say.

Reply

Worst bookie on the planet

Reply

Don’t bother with this site. Signed up and deposited £10 for the £30 in credits and free spins promotion and was told this will be recieved within 48hrs. Bang on 48hrs later they decided they need additional documents. Live chat is useless they give quick replies but are always automated replies so please steer clear.

Reply

Absolute joke of a betting company. The £10 / £30 free bet offer is totally unclear. The £10 has to be a total bet and has to be the very first bet you have. Despite placing other bets that meet the criteria after your first bet, that doesn’t count. Utter crap compared to other companies… and they can’t lose as it a tote and only pay out a percentage of bets.

Reply

Stay clear.. haven’t even got the energy to type what’s happened but all the below review sum it up

Reply

Customer service is non-existant, Waited 50 minutes for a reply on live chat then gave up.Do not recommend this company at all.

Reply

Opened account thinking I was getting £30 pounds free bets for Cheltenham because my first bet was a £5 ew didn’t meet their long winded small print requirements I got no opening offer. Their games total crap matched only by their odds and customer service. Avoid. Open window throw and watch your money blow in the wind. Only one star because wasn’t option for minus.

Reply

Only joined today but sign up offer was credited straight away, no problems yet

Reply

I should have gone with my head and not my heart. After reading all the poor reviews about this company, I still went and opened an account with them.Deposited £10. Bet went down the pan. Waited for my £30 credit and free spins for over 48 hours. But no credit or spins. Just been on to their customer service team (Shaban) told I had to send additional id etc. Chalk this one up to being a wally. Closed my account. Like most of the other poor reviews that have been left. This is my attempt to try and stop anyone else falling for the same con.

Reply

Totally disgusted I was on the little winning streak and I did two cash outs and then all of a sudden they just blocked my account absolutely disgusting

Reply

I just joined last week and everything was fine until they decided to remove the only slot I was playing and constantly losing in (Big Bass Christmas Bash). They claim this is because it’s no longer Christmas yet they still have Christmas Big Bass Bonanza! I demanded a refund or at least some sort of compensation but they resorted to their terms about basically being able to do whatever they want. I told them to close my account and they have done that. They don’t care about fairness, their site is horribly set out and their promotions are a joke. Absolutely rubbish sure, avoid at all costs. I told them I’ll be giving them awful reviews for what they’ve done.

Reply

Pie eaters get passed

Reply

I opened an account on Tote and deposited the initial £5 to place a bet. Once the £5 was deposited they decided to lock my account and now I cannot receive my refund unless I upload identification. What the **** is going on with these bookmakers? Thieves the lot of them, they love taking people’s money but don’t like refunding. It’s shameful

Reply

Roulette scam! I foolishly thought this company may be different but no. Computer system, how if random, I cover 1st 2 dozens so expect to lose 35% give or take, yet 3rd dozen hit 80% of session. 1 person against company computer, not fair, not random. Another account closed, I play for fun not to make money, but when you are cheated blatantly I do not understand. Tote, don’t bother giving people the random crap. My search for a fair site continues but I think all in it together. Industry is corrupt to the core.

Reply

Robbers put it this way deposited 50 quid they closed the account kyc (know your customer) there is something else but that is being escalated I will leave a review when it is done but people steer clear well clear

Reply

Constant problems with app, will be shutting account

Reply

Crap put £110 on played 3 main slots I play nothing back from it freezes and boots you out of game then hardly any bonus fixed obviously self excluded as I’m not wasting money with these scam artists

Reply

They offer £30 bonus let you deposit and bet then before crediting your bonus “upon review” they need to verify blah blah blah, scam they could do that before deposit. DONT BOTHER

Reply

Slots are the worst! The spins are very laggy and the bonuses just don’t come in, just played £80.00 on big bass bonanza and only played 0.20p a spin and got 1 bonus for £4. These slots are definitely rigged,the original big bass is pretty good at giving you bonuses but not at this casino. Something is not right and need investigating!

Reply

If they ask for proof of wealth don’t consent to it.. I was with them for years and foolishly agreed I only bet a few pounds on placepots and after adhering to their demands and sending my bank statement etc they just closed my account and refused to tell me why. Horrible bunch of tragic jobsworths obsessed with responsible gambling even when it’s obviously not an issue

Reply

Bet e/w on a horse 40-1 Oso Rapido 17.35 York it Won by a nose. Done a stewards enquiry it came 1st. So should get a win and a place but for some reason tote has it down as second even if it won the race. Sorry you all need you’re eyes check. Bunch of scammers. I Watched the race on tote racing and it won. I also placed on a few other sites and it came 1st.

Reply

Absolute farceI had an account with the tote for 2 yearsThe account is now closedI reached their deposit threshold (£100)And before I can place another bet they wanted me to speak to the safer gambling team and disclose my income detailsMy deposits averaged about £1 per week and they seem to think I have a problem !!!Bye bye totePlenty of other bookies will take my moneySoon you will have no customers left

Reply

Decided to not use online account contacted tote handled this very well very professional polite could not fault service will continue to do placepots in shop thankyou again to tote team.

Reply

Lose lose lose lag lag lag no bonus after no bonus £300 down without a bonus its like last month and the month before since the deposit limit of £300 you gave me 3 month ago I havent even had a bonus that’s £900 without a bonus on 9 different games blatant rip off I will not be playing here from now on

Reply

Tote use back up copies of slot games that wont ever pay they use back up copies iv seen this within the game play ? Let me explain . Slots that take for ever for the reels to spin in . Am waiting like 30 seconds a spin for the reels to spin in what causes lag . Nothing to do with my wifi i run a super hub and when playing at other places it dont happen this to me is back up copied games and the worst thing is they dont even pay a single penny ok for betting but be warned about playing slots here

Reply

the worst lag slots ever that dont pay whats the point of having a casino section if you can not even update your lagging servers . Not my fault i run super fiber wifi but the worst thing is noit even a 50p win avoid at all cost

Reply

If i could give them zero stars i would they are a complete joke of a company. I have been betting consistently with tote for years putting my placepots on just small bets of £1 – 0.50p I have lost hundreds which is part of the game but now they have the cheek to take away my ability to use free promotions as my account is not gambling enough money with them which is ridiculous their own terms and conditions say free promotions are open to all customer with an active account and if they are to withdraw this they should give prior notice which they did not, also the customer service is terrible you can’t raise a complaint so they say, even though they have a full section on the website outlining the complaints process in full which obviously customer service staff cant be bothered to follow

Reply

Site is a total scam. Let me create and account and deposit the had the audacity to tell me I’m verified then proceed to lock my account stating a hit a thesehold that requires further verification. The pretty young and very unapologetic lady named jasmine then sent me a list of demands just to get my £10 back. I didn’t even get to place a bet, just take my money and tell me I can’t have it back basically.

Reply

£5 for £20 wow what a scam i placed £25 but still didnt qualify. When questioned. Got fobbed off customer services a joke. Then i ask to close my account, 20 question to why. They closed my account at my request but no word just kicked me out! So i dont know if it closed or not?

Reply

i am a pensioner fighting cancer.after 45 years betting with the tote.on course shops and now online.i got threatend by the tote if i dint show them my income they would freez my account and KEEP MY MONEY until i proved my income.who the hell do you think you are.threatening people. so all you tote punters becarefull.they seem to think your money is theres.

Reply

Good customer service. Doesn’t do Best odds guaranteed. Takes to long to settle bets.

Reply

avoid this company at all cost i opened account for royal ascot they gave me a balance to use up to £100 fair enough i won over £1200 over ascot then half way threw saturday racing they blocked me a lady called ann she wanted my id i sent 2 bank cards my passport driving licence and a recent bill still blocked was then told that ann had gone home for the weekend they then wanted to know my job my wages i was not going to do this as its crazy they could get hackec and all my info they have anyway thats it told them to sod off avoid them they dont even bet on any other sports rip off and for gods sake dont win

Reply

Love nothing more than slating sites but have to say I love tote, it’s hard enough to use at times and is missing many sports markets, but it does offer big potential wins off small stakes via syndicates and also good RTP on casino games Most importantly pays out – and fast!

Reply

Special offers confusing I opened an account on the promise of opening an account, depositing £5 to get £20 in so called free bets but not on the same day you made the deposit or the bet but credit later which was not clear on the account.Having contacted customer service some time later to question we’re the credit was only to be informed that the was an expiry date on the on the credit then to be told it was in the TCs They have made a gesture of good will but not honoured the agreement 😤I’m a customer with other betting apps and never experienced any issues.I suggest you do the same .Having seen the Trustpilot score I can see now why it’s so low.The one star is for the customer service person who responded to my email quickly.Only to be failed by her senior manager in trying to resolve the problem.Gamble responsibly but make sure you do it quickly is their massage🤔

Reply

Can’t place bets between midnight and 8am. And when you do log in you just get constant reminders telling you how long you’ve been logged in for. Treating adults like they’re children. Have given up on it

Reply

Carnt win. ? excluded myself. ?

Reply

Absolutely fixed. Lies about who’s the favourite.

Reply

Catherine from customer service absolutely terrible

Reply

Trying to watch Cheltenham on my phone via their app and keep getting silly pop ups every few minutes about responsible gambling. Surely you can realise I’m not betting I’m just watching it? Utterly ridiculous over the top monitoring in my opinion ruining the racing. I don’t need to be told to Tote safely every few minutes when I’m not even gambling.. The way they act it’s like I’m betting 1000s

Reply

don’t waste your money complete scamsaw offer for Cheltenham deposited £5 to get £20 told the offer wasn’t valid when I placed the bet but offer is still being advertised on their websiteAvoid at all costs very unhelpful customer services as they just say what they can to avoid paying out don’t get sucked in

Reply