Copybet PLAYER REVIEWS(331)
Bes
07 September 2024
Comment from uk.trustpilot.com
Worst betting site i ever had. I cant even self exclude myself it takes you different page. I put in wrong email send photo as i was requested with my id no one got back to me. Asked how to get my money back no one got back to me. Stay away
Ryan Hughes
06 September 2024
Comment from uk.trustpilot.com
My Ew bet came second and when it settled it said it lost. No live chat or number to phone to get a quick response is ridiculous. Should’ve paid out first 3 places!
Nuno Riotinto
04 September 2024
Comment from uk.trustpilot.com
To be brutally honest, Copybet in fact have been ok with me since I joined, however today I feel that they have stolen money from me and as I am a man of word I did tell them that I was going to write a review, but I had no response from them so here it goes my case.Yesterday I placed a bet (double) both games at the American Open to have more than 3.5 sets each, £50 stake to return £100. First game finished 3-1 so I won, the second game was 2-1 but Dimitrov retired on the 4th set and according to Copybet.com that was a void bet, although they were playing the 4th set. So I goot a return of £68.50 instead of the £100.I also did another bet (single) with the same players for £50 too return £73 and I just got my £50 back. My question to Copybet.com is how are they playing the 4th set in the match, surely that's over 3.5 sets but not in Copybet.com eyes. It is a very small amount of money BUT principal comes into the equation. If Copybet.com were to give what is rightfully mine I am happy to delete this review, so we shall see I guess.
Steve W
03 September 2024
Comment from uk.trustpilot.com
Another day has arrived and still no response from CopyBet regarding my account. Into the 5th day now.
Steve W
02 September 2024
Comment from uk.trustpilot.com
Monday has arrived my account is still blocked, emailed CopyBet again I’ve lost count how many emails I’ve sent now. Keep getting the same answer Your request is in process.CopyBet please sort this issue out.
Louise
01 September 2024
Comment from uk.trustpilot.com
Open an account lost £20 didn’t receive my sign up bonus now closed my account. Already sent ID proof of address. Scam do not trust
Steve W
31 August 2024
Comment from uk.trustpilot.com
Up until now I’ve always had good service with CopyBet. Their decided to block my account and asked for more information to be sent which I did, 24 hours have gone and numerous emails sent to them I’ve still heard nothing back. They have confidential information belong to me I need to know what they are doing. I have money in my account which I cannot access. Please sort this mess out. IBAS will be my next call on Monday if I don’t hear anything.
James toy
24 August 2024
Comment from uk.trustpilot.com
I've opened account with them and I've won money then they restricted account wanted passport and payslip I gave them all I written email after email they saying the same things I want my money if not I will put solictor as they trying to steal my money I won do not open this account if I was anyone I wanted to give it a try but now I am getting stress as they not giving my money
D. Wallace
22 August 2024
Comment from uk.trustpilot.com
terrible verification system.UPDATE: was going to improve the rating after a great chat with Frank at the support team - he helped verified my account and was very quick at doing so, although after I verified my account i got a message saying 'Access is partially limited'.Warning everyone who sees this message that it will take a while to get your account sorted and be able to bet. I'm still waiting for my account to be unlocked.
Disappointed User
19 August 2024
Comment from uk.trustpilot.com
The site can be hard to navigate at times and then I started getting followers as I was doing reasonably well and then the next day I was stake restricted without warning.
James
19 August 2024
Comment from uk.trustpilot.com
Copybet Sportsbook ReviewOverviewI've been using Copybet's sportsbook offering since August 1, 2024. My experience has been overwhelmingly negative, and I feel compelled to share my concerns to caution potential users.Major IssuesWithdrawal ProblemsI requested a withdrawal and provided the required documentation (an unedited bank statement downloaded directly from my bank, showing payment to Copybet).Despite this, they have ignored my withdrawal request and keep asking for documentation I've already sent, without providing any additional context.This has caused significant distress as I'm still awaiting my funds.Misleading PromotionsCopybet promised free bets which never materialized.While I didn't pursue this issue due to lack of energy, it's worth noting for those attracted by their offers.Customer ServiceThe customer service is extremely poor.They do not respond directly to questions, instead providing stock answers.Communication has been frustrating and unhelpful.Comparison to Other BookmakersIn my experience, Copybet performs terribly compared to traditional bookmakers. The issues with withdrawals, unfulfilled promotions, and poor customer service make it a far inferior option.ConclusionBased on my experience, I cannot recommend Copybet's sportsbook. The combination of withdrawal issues, unfulfilled promotional promises, and subpar customer service has made for a distressing and disappointing experience. Potential users should exercise extreme caution when considering this platform.
Ryan
19 August 2024
Comment from uk.trustpilot.com
Set up new account today was very easy to do and they give you a great sign up offer! Won money and was able to withdraw and got it straight away
ezinne
14 August 2024
Comment from uk.trustpilot.com
Excellent company. Very straightforward. I've no issues with withdrawal as some claim. The best and and very odds.Highly recommend!!!
mr hammond
10 August 2024
Comment from uk.trustpilot.com
Website not easy to navigate around. Free bets opening offer don’t appear to have added to account but could be user error!
Tamara Pacochova
09 August 2024
Comment from uk.trustpilot.com
I am extremely dissatisfied with the service I have received. I have never encountered such problems with any other company. For the past two days, I have been unable to withdraw £3,061.61, and I have received no response to my emails. The lack of customer service and the issues with account access are unacceptable.
Andy Trinick
09 August 2024
Comment from uk.trustpilot.com
Yet again having to complain about this site, have given me the run around for days, no contact number to speak to an actual person. Said they have sent emails when they haven’t. Had to get a new email set up so they could. Got resolver involved and they actually answered quite quickly. Asked for my bank statement and payslip. This was all because I deposited £40 of my own money. 2 and a half week later I still don’t have my money. They have my statement and also my payslips? Had to send in my passport also. How does this place even get a license.
Brad A
07 August 2024
Comment from uk.trustpilot.com
Great site. Signed up, deposited via bank transfer ‘’as it states you should’’ to receive £50 in free bets. Placed £10 on a 13/8 greyhound which won - withdrew the £26 odd (which went in instantly!) and then my free bets became active on my home page within a few minutes! They activate one at a time upon settlement of the previous one.Really pleased with how it went personally considering I’d read quite a few bad reviews. For anyone looking to sign up, here’s my advice - Make sure your account is fully verified before betting.- To receive the £50 free bet make sure you sign up with whatever the promo code/link is.- DEPOSIT VIA BANK TRANSFER! - Make sure your initial bet is a SINGLE and at odds of at least 10/11 (I’d go evens + to be on the safe side personally). It says 1.9 in decimal odds which I’m pretty sure is 5/6? But if you follow my steps you should be all good! Easy site to navigate and fast payouts! Enjoy & be lucky guys!
Andy Trinick
06 August 2024
Comment from uk.trustpilot.com
8 days later. Still not allowed me to take my funds out. Still not replied to me. Have been sending daily emails, they asked for a source of funds and I sent it the same day. Even used dispute resolution where they say they will get back to you in 1 working day 😂. Disgusting company
Haroon
02 August 2024
Comment from uk.trustpilot.com
After a few weeks of playing they ask me to show wage slips from employer for source of funds. I send this and then they say the documents have to be original pdf...my employer sent the slip as a screenshot attachment on a word document. You cant tamper with a screenshot, furthermore, they can see the income, my name, the bank details the money goes into. They can see everything but require this as a pdf. This makes no sense as they should only be interested in the amount. Ridiculous rigourous verification system and i have closed my account. Stay away from this bookmaker unless you want to be messed around when it comes to verification.
kevin
02 August 2024
Comment from uk.trustpilot.com
I Placed a golf bet on the golf £25 ew 50-1. The bet ID in my bets visually says Single - EW Each 1/5 Odds 4 places 50-1. However on the same bet ID Conflicts; total odds 33-1 total stake GBP 25. I did not place a single bet of £25 at 33-1!! my query has been ongoing for hours with no feedback whatsoever as to what might be the issue. Also on my last 4 bets they have halved my staked bet each time, resulting in me having to to place again on two or three seperate bets to make up my original stake! My third issue is fair play - having had a selection RTF Midweek they didn't pay out as a non runner. Every other high street bookmaker good willed as a non runner! ALL MAJOR FIRMS led by example. Copy had no interest in paying as a non runner or any suggestion of goodwill. All the major firms promote fairplay and paid non runner. Copy hid behind automated responses from T&Cs - no customer fairplay whatsoever. Betting with Copy has been a horrible experience !
Andy Trinick
02 August 2024
Comment from uk.trustpilot.com
Wouldn’t even give a star. Have had the account for a while, use the account often, deposited £40 on Monday, asked for a source of wealth and wanted 3x payslips….i did this on Monday. It is now Friday and they are not replying to any of my emails. Even the dispute resolution for where they must reply within 1 day. Complete cowboys. Now have to go down the route of getting my money back through further means which means a longer time before they give me MY money
Michael Morrison
02 August 2024
Comment from uk.trustpilot.com
Refused to pay out the £50 free bet offer due to a technicality. Happy to take your money, but do anything to avoid paying out. Avoid! App interface is terrible too.
Mark todd
31 July 2024
Comment from uk.trustpilot.com
Placed a bet on American racing £10 win watched the horse win at 4/1 however 40 minutes later the payout is pending result?ok can be normal in overseas betting then I checked again no winnings and bet vanished from my account gutted I never took screenshot.contacts customer service they said I never placed the bet .i mean for a £50 payout I don’t know I was on a bit of a winner streak but what happened to this bet??never got any satisfaction from customer services
Steve W
28 July 2024
Comment from uk.trustpilot.com
I’m currently experiencing difficulties updating my new card took longer than expected. Got there in the end. Great service as always. Thanks to Eddy j for sorting out my issues.
Sean Darragh
26 July 2024
Comment from uk.trustpilot.com
Weekly challenge - beware.I was tempted in to doing a bet to get a £5 free bet by this - "Bet £50 with odds of 2.0 or more to get £5 free bet - 1 hour left". Pressurised in to a bet is my first, but minor observation.So, within the hour I did the bet. £50. However I did not get the free bet. When contacting Katie from customer service I was informed that the bet has to settle within that period. Over the course of a few emails, I dragged out the details bit by bit, eventually being told that it is in the terms and conditions. I tried pointing out that these T&C's are not accessible.I asked 3 times if therefore the bet would qualify for this weeks challenge. Eventually I think the answer was no. Still not totally sure.For the sake of a £5 free bet, they have made me feel totally duped and conned. It is by no coincidence they have such a poor rating. Read the other reviews and please avoid using this company who hide behind behind a wall of bureaucracy an customer service agents without empathy or compassion.Specifically, from the offer page, when you click on Full T&C, you are presented with 6 "sets" of T&C's. Namely, Terms of Use UK, Privacy Notice UK, Bet Builder Rules, Cookie Policy, Sportsbook Rules, Agreement on the Storage of the Cardholder's Credentials. It is by no means clear how you would find the relevant clause pertaining to the "Weekly Challenge" clause from this point.I also asked for escalation procedures, but alas that is not forthcoming. Presumably they have none.Finally, the platform is by far the hardest to use I have ever come accross. Probably designed by the same unempathetic people who front up the customer service.And really finally - shame on QPR for allowing this company to grace the glorious blue and white hooped shirts. I actually preferred Selotape (only die hard QPR fans will be with me on this). At least that worked properly.
customer
24 July 2024
Comment from uk.trustpilot.com
Bunch of con artists.say get £50 pound free bet when you deposit £10 pounds.then say you didn't do it right.so not entitled to bonus free bets.what a joke of a betting site.complete confusing rubbish and should be shut down.will be taking legal action
Russell Morrison
19 July 2024
Comment from uk.trustpilot.com
As many have stated below, my account is now frozen. I have no idea whether it will get reopened again or when I may get my money back.Also didn't get the free bets during sign up as apparently I didn't use the correct payment method - I used the most standard method - a debit card.Customer support is poor and limited hoursWish I'd seen the other reviews below before
William
19 July 2024
Comment from uk.trustpilot.com
Everything verified Then waited till I had money in my account then froze my account. Looking stuff from my accountant which am not paying to get . Terrible people
Sam
18 July 2024
Comment from uk.trustpilot.com
In the comments Copybet pretend that they care and that they are professional. I guarantee that if you use Copybet you will have a negative experience. Do not use them. It is a gamble in itself and one that you will lose.
Daryl
16 July 2024
Comment from uk.trustpilot.com
Navigating the website is a nightmare, wallet?Different accounts? Cant find free bets to use!Cant speak to someone to help!
Quenten
15 July 2024
Comment from uk.trustpilot.com
This company is next to useless, I uploaded a new card from my bank as the old card was lost, copybet asked me to verify the card but required a photograph of me done online via bio-metrics but it wouldn't accept my face which is beyond bizarre, so I took a photo of myself holding my passport, along with photos of my new card and sent it not once but 11 times to these people who since Friday have failed to acknowledge me and are holding my funds of £100 to ransom as I can't bet or withdraw my money. I'm sick of this site and I hope people avoid them like the plague.
Sam
14 July 2024
Comment from uk.trustpilot.com
Don’t sign up! After you give them £10 you will have a complicated experience. Hard to login, free bets only available on app. App stops working after they get your money. It’s not worth it. Might as well throw £10 out the window at least it might go to someone with morals.
Allen
13 July 2024
Comment from uk.trustpilot.com
Avoid! Signed up to get a free bets but referenced small print around using a specific way to upload funds to be eligible. Total lack of customer service and felt like a scam!
Golf Addict
13 July 2024
Comment from uk.trustpilot.com
AWFUL,AWFUL,AWFUL COMPANY. STAY WELL CLEAR.COPYBET LIKE TO WITHHOLD FUNDS AND FREEZE ACCOUNTS FOR NO REASON. THEIR CUSTOMER SERVICE IS THE WORST OF ANY BOOKMAKER I HAVE COME ACROSS.I WON £650 AND COPYBET IMMEDIATELY SUSPENDED MY ACCOUNT. I REQUESTED THIS MONEY BACK FOR SIX MONTHS WHILST COPYBET DRAGGED THEIR HEELS. I CONTACTED IBAS AND COPYBET WERE STILL UNRESPONSIVE. IF ANYBODY IS OWED FUNDS FROM COPYBET, ID ADVISE YOU TO ‘SELF EXCLUDE’ YOURSELF, THEN YOUR MONEY WILL BE PAID OUT AND YOUR ACCOUNT WILL THEN BECLOSED. IT TOOK ME SIX MONTHS TO FIGURE THIS OUT.TRUSTPILOT REMOVED MY PREVIOUS REVIEW OFF HERE FOR NO REASON.IM REWRITING THIS REVIEW AS I WILL NOT GIVE COPYBET ANY SATISFACTION. ALL THE REVIEWS ON TRUSTPILOT FOR COPYBET, SPEAK FOR THEMSELVES.COMPANY WITH NO MORALS STAY CLEAR
Jono's Campervan Hire
10 July 2024
Comment from uk.trustpilot.com
Was attracted by offers. Don't bother, you won't get to use them. Even now, I have a free racing bet. Choose It and nothing loads. An absolute pile of crap.
Steve W
07 July 2024
Comment from uk.trustpilot.com
Just had to contact CopyBet with a problem regarding a bet, email was answered within 10 minutes very quick. Great service. Very fast payouts.
tony
05 July 2024
Comment from uk.trustpilot.com
Where to start? There's a $ sign next to markets that you can cashout on - place a bet on it and at no point can you cash out on desktop or mobile.Try to place an in running bet? you get an error saying "Match not booked" - what does that even mean?Can only do one withdrawal at a time too. This place needs to sort itself out badly.
Lynn
02 July 2024
Comment from uk.trustpilot.com
Signed up and paid £10 but they wouldn't let me have my free bets, because my son used his phone to place the bet. Although my son doesn't live with me now, and I needed his help, Copy bet won't have it. They really are a very horrible company and I am disgusted with them. I am going to ring my bank tomorrow to see if i can claim my money back. Only signed up and paid the deposit, so I could have the free bets. I have been conned!!
Rob G
01 July 2024
Comment from uk.trustpilot.com
Lie about signing up promos do not deposit with these scammers they know what they are doing you won’t receive your free bets and will try to milk you of more money
Lukasz Chmielewski
30 June 2024
Comment from uk.trustpilot.com
I am writing this review to say that I have not had any problems with copybet.App is working fine,There is a lot of markets betbuilders etc.Unfortunately I have not qualified for welcome offer bet 10 get 50 because I deposited 64 days after signing up but terms are clear that it must be 7 days after signing in so it is OK.I had a couple of wins and I made 2 withdrawals and money were in my account in seconds.You can make your own bets or copy from other tipsters for a small fee.Lots of things to do here on COPYBET.For my it is strong 5 stars.
Shaun
29 June 2024
Comment from uk.trustpilot.com
Basic app but does what is needed to do. Only thing i dont like is that if you withdraw on a weekend you wont get it untill monday. But other then that had no problems
Consumer
29 June 2024
Comment from uk.trustpilot.com
Do not use these you can’t withdraw money . Can deposit what you like crooks . do not deposit money into there account
Ryan Martin
29 June 2024
Comment from uk.trustpilot.com
Poor customer service Free bets only credited if you make the first deposit using online banking not debit card and then tell you it's too late to get the gree bets
Allan Keston
29 June 2024
Comment from uk.trustpilot.com
UPDATE:WAS NOT PLANNING AN UPDATE SO QUICK. JUST TO INFORM . COPYBET APPEAR TO BE EXTRAORDINARY. I HAVE DEPOSITED A FEW HUNDRED, THEIR WITHDRAWAL PROCESS IS THE FASTEST I HAVE EVER COME ACROSS. IF YOU ARE A PARASITE LOOKING TO FLEECE THEM, GO ELSEWHERE. IF YOU ARE A GENUINE PUNTER WHO WILL DEPOSIT YOUR OWN MONEY, BET WITHIN YOUR MEANS, SO FAR THIS HAS BEEN AN OUTSTANDING EXPERIENCE. ITS STILL TOO EARLY BUT IN 7 DAYS I WILL GIVE A FULL TRANSPARENT REVIEW.RIGHT NOW THIS COMPANY ARE BEING TROLLED.REMEMBER I HAVE NO AFFILIATION NOR AM I BENEFITING IN ANYWAY SHAPE OR FORM FINANCIALLY. ONCE I AM DONE REST ASSURED IF I SAY YOU CAN BET WITH TOTAL CONFIDENCE I AM A TOP 10% REVIEWER THEN AS LONG AS YOU PLAY IT STRAIGHT, A WONDERFUL EXPERIENCE AWAITS.LAST POINT THIS HAS NOT YET BEEN OFFICIALLY SANCTIONED BY ME DUE TO TIME CONSTRAINTS.HAVE A GOOD WEEKEND COME ON ENGLAND EVERYBODY HOLD YOUR OPINIONS ON ALL THE NEGATIVITY THIS ONLINE BETTING COMPANY COPYBET HAS RECEIVED. I HAVE NO AFFILIATION NOR AM BEING PAID THIS IS TOTALLY INDEPENDENT I SPECIALISE IN THIS SECTOR. I KNOW THERE ARE MANY BOGUS FIRMS. THERE ARE ALSO BOGUS REVIEWERS.TOO MANY PEOPLE I CALL "THE PARASITE " PEOPLE JUST LOOKING FOR BONUS MONEY. I AM IN THE MIDDLE OF PROPERLY REVIEWING THIS FIRM. NO BONUSES , NO FREE GIFTS, JUST STRAIGHTFORWARD MONEY DOWN . SO FAR THE DATA I AM GETTING IS VERY DIFFERENT AND THE NEGATIVITY MUST BE PUT ON HOLD FOR THE MOMENT. MY SHORT EXPERIENCE HAS BEEN FIRST CLASS BUT I HAVE MORE INVESTIGATING TO DO. I PROMISE YOU THE END PRODUCT WILL BE GENUINE, HONEST AND COMPLETE TRANSPARENCY & 100% TRUTHFUL EITHER ALLOWING YOU TO USE THEM WITH CONFIDENCE OR NOT. I WILL STOP THERE AND UPDATE FURTHER IN A WEEK. IGNORE THESE FREE LOADERS WHO WANT SOMETHING FOR NOTHING.THEN LEAVE ADVERSE COMMENTS. THERE ARE MANY GAMING COMPANIES WHO NEED "BURNING" AT THIS POINT COPYBET IS NOT ONE OF THEM. WATCH THIS SPACE
Kurt Grohl
28 June 2024
Comment from uk.trustpilot.com
No problems with site whatsoever. At first withdrawal times were about 3 days but now they have updated their banking procedures, i withdrew £110 and was in my bank within a minute. 👍👍👍
Ben
26 June 2024
Comment from uk.trustpilot.com
I recently signed up to their website due to the bet £10 get £50 in free bets promotion however have not received my free bets. The £10 bet that I placed met all of the stated requirements but they are refusing to give me my free bets. Do not use this website!
Jonathan Olson
24 June 2024
Comment from uk.trustpilot.com
It's so impressive that I can just copy bets from experienced tipsters instead of doing bets myself
Livv
21 June 2024
Comment from uk.trustpilot.com
I’ve recently signed up to copy bet due to the bet 10 get 50 offer and I put a bet on a horse which luckily for me it won but I have no free bet in my account and it’s been over 15 hours. But when my friend created an account he told me he got credited the bonus pretty much after settlement???I’ve tried contacting these by email and Twitter but no response at all honestly such a poor service and nobody should experience this.
Matthew Potts
21 June 2024
Comment from uk.trustpilot.com
Created an account and verification email does not come through to account and unable to withdraw, customer service emailed no contact back from them. Avoid! Happy to amend review if they are willing to help but currently losing money
Fabio Martingez
08 September 2024
Comment from uk.trustpilot.com
To be fair, I've not had much problems before today, although I'm an infrequent user of copy bet. But today has been the nail in the coffin. Won 3 bets last night on MMA. I withdrew all profits as they came in. The last 2 withdrawals have made it to my account, the first withdrawal, however, has not. It says on my profile it's paid out and the amount is gone from my account but has not made it to my bank. Only 40 quid but it's theft all the same. Tried to get in contact with no reply. Even on social media, they are posting things today but I've not received a response. Disgraceful in all honesty. Soon as I get my money back I'm gone from this site.
To be fair, I’ve not had much problems before today, although I’m an infrequent user of copy bet. But today has been the nail in the coffin. Won 3 bets last night on MMA. I withdrew all profits as they came in. The last 2 withdrawals have made it to my account, the first withdrawal, however, has not. It says on my profile it’s paid out and the amount is gone from my account but has not made it to my bank. Only 40 quid but it’s theft all the same. Tried to get in contact with no reply. Even on social media, they are posting things today but I’ve not received a response. Disgraceful in all honesty. Soon as I get my money back I’m gone from this site.