Bet365 Review

Bet of a football full time result. The team won but as I bet full time and not result, meaning after extra time, they wouldn’t pay out.Complained, but with no response i closed account. Will take my business elsewhere.

Reply

Terrible site, would not recommend. Decided to permanently ban me after one week of tennis betting. I had significant funds still in the account and they’re saying the can’t withdraw it to my credit card, when every other sports book I’ve used can do this. They are a bunch of scam artists. They do have good live betting so its unfortunate that they have horrific customer service and internal policies.

Reply

Don’t use Bet 365 App!!I used Bet 365 and would trade large amounts of money between £1-£500 each individual bet. I had won a bet which left my account with £486.10. Upon selecting a new bet I had been promoted with a value of £486.10 already set up to place bet. I had selected the value on the app with the intention to change it to £150. Before I could change the value the bet had placed and had unfortunately lost within 1-2 minutes not allowing me the time to retract my bet. If I had retracted and cashed out then I would have immediately lost around £100. This glitch in the app had happened a few times previous log but for much smaller sums of money so was less important to me. I informed Bet 365 who told me that they would not even look into this case as all bets are taken and they take no responsibility for any issues that may have resulted from this.

Reply

Like others, I opened an account and deposited £10 with the promise of £50 in free bets once I’d wagered the tenner. I’ve bet £9 on football so far with £7 of this resulting in small wins. Just seen the same email others have received in my Inbox: ‘Due to the nature of your business, a decision has been made to close your account with immediate effect.’ One of my bets was put on after the email was sent, so the account clearly isn’t closed in terms of bets being made, just in terms of free bet offers being honoured. All I can think is that they aim to entice people in with an offer they have no intention of honouring and then hope that those same people stay on betting with them despite being scammed. What a great business model for generating new punters! Pathetic!

Reply

All was OK, but after I won around 3000$ they blocked me by imposing huge restrictions, especially ridiculously low betting limits that are making betting almost impossible.The only explanation I had was “This decision was made following careful consideration by our trading team”.Sometime ago, one month before this, they asked to install an application to verify the location (as if the browser can not do this by itself). Now I even suspect that this app is also used to spy. I don’t know, but I suspect.So, if you intend to win relatively important amounts of money, I don’t think you will be able to. Otherwise it’s OK.

Reply

Avoid……..Bookies who cancel your account if you win! Offered £50 in credit for betting £10, but when my bet was over my account was closed ‘due to the nature of my business’. Customer service couldn’t give me any information to why! I have since requested DSAR which I’m sure they will ignore…………

Reply

I simply hate the fact you cun!s have only 20 second youtube ads that we can’t skip.. I will personally go out of my way to stop others using you for no other than this reason.

Reply

What the hell is this . My bet was locked after winning one game and my second game hasn’t even started and it didn’t allow me to cash out. I contact customer service about this and they did not resolve this and just shut the live chat after not giving any support on my request.I have screenshot all evidence of my bet locking up and the customer live chat if anyone wants to see feel free…

Reply

Anyone thinking of playing slots don’t bother I have already put a review games don’t play any book games in fact bet 365 you should be investigated your guaranteed odds for horses are great football bets are great but anyone looking at this review don’t get sucked in to slots I promise it’s very very very poor sky Vegas is the best app stay away from 365 slots ?

Reply

Offered £50 in credit for betting £10, but when my bet was over my account was closed ‘due to the nature of my business’. Customer service couldn’t give me any information. Just took my money and ran!

Reply

I got permanently banned for “incorrect details”, after talking to support which took hours mind you, they informed me that I filled out something that permanently banned me with no chance of re-appeal. I’m 19 and eligible to gamble in my province so I have no clue what could’ve possibly led to me being suspended indefinitely.

Reply

Ive had a seesaw relationship for years with 365 ups and downs and all within a particular sustainable bracket. However i recently won 8k on a fluke spin on another uk gambling site and since then i,m being sucked dry even on low stakes and sensible play. Yet were told its all legit. Google do gambling companies share player information with other gambling companies i.e player win/loss and you will see that they do , Its all A.I folks. Play carefully if you win Run for atleast 2 months and hopefully you maybe off the radar. Nice site though and decent games that dont throw errors all the time. I wish Panorma would do an indepth analysis to put gamblers minds at rest that all is random.

Reply

Opened account placed bet then got email saying account closed due to nature of business never bet with 365 placed 1 bed then get barred no explenation or reason asked them to remove my data told they won’t seems shady get your bank and personal details by deception then close account and won’t remove details got to be some accountability from bet365 only opened account with them as good welcome bonus and they were supposedly one of the bigger companies

Reply

I have had exactly the same experience. I placed my first bet today and 6 hours later they closed my account so they don’t have to pay me the £50 free bet bonus. The email said it was due to the nature of my business. How do they know what my business will be after one bet ? I went on the live chat who told me as the account was closed with no option to reopen they could not give me any further information. Its like being found guilty of a crime you didnt commit without any chance to defend yourself. Surely the government watchdog on gambling needs to do something about this. PLEASE DO NOT TOUCH THIS DISGRACEFUL COMPANY

Reply

If I could give zero stars I would. Scam rip off firm. When I tried to claim my £50.00 free bets they closed my account . Absolutely disgusting that these con merchants can trade. Avoid them like the plague – liars and cheats !!!

Reply

they closed my account. its a scam website. they do whatever they want to do so never trust them they can close ur account too any time based upon any random decision. avoid

Reply

They were happy to accept my first £10 bet but when it came to giving me my free bets, they’ve restricted my account and basically going to close it down. What a joke.

Reply

Signed up, placed a bet and was told I get £50 to place on other bets as a signing up bonus. Once my original bet had been completed my account was immediately closed. When I inquired I was told this was a trading decision and they can close accounts whenever they like. Absolutely scam. Avoid avoid avoid.

Reply

please dont play the books on slots they are so so fixed i promise you wont win such a cheat thats not me bad losing all bet 365 slots a rigged you will deffo lose very bad

Reply

bet365 games and casino are rigged 100 percent, I’ve had many years and experience playing slots on other sites etc and have never experienced such ridiculous gameplay an example over 21000 spins at 1 pound on a medium velocity slot and one win over 100 pound just always the same patterns very predictable i can literally predict what its going to give me on a bonus round, when you contact them it takes forever and when they did call me the manager just goes on about tested over a million spins and your 73 percent rtp will rise in time its just all luck he said just what they are told to say when i mentioned also the site was full of phishing spyware he didnt have a clue says it all really ,honestly form an experienced gambler of many years avoid this site like the plague its definitely rigged and tailored for the high stake players too keep them playing and the 1 and 2 pound a spin players just get taken for a ride …AVOID AT ALL COST

Reply

After being a loyal customer for years, play have a go on slots weekly. So deposit weekly not much around £50 usually less. Well had a £200 win this week on a game, which was great. Went back on the game a few times, the game has totally changed doesn’t give anything now and on top of that I’m no longer allowed to receive loyalty on Friday etc free spins , due to me being a loyal customer and playing on there site, that’s all I’ve done deposited not much not even over £100 and now I’m no longer allowed loyalty, for what reason? They can’t give me one after speaking to someone on live chat, all they could say was it will be forwarded to the supervisor on shift, who will do nothing and I’ll hear nothing. They’ve lost a good customer and with looks of the reviews they should be trying to keep there loyal customers. Just avoid this site, it’s a utter joke.

Reply

Thus guys are fraudulentAfter depositing and making some bets on my account they locked my account and asked me to provide proof of ownership which i have provided it’s been over 2weeks now and they keep stalling me…….I advice you all avoid them

Reply

Limited betting platform, many types of bets not allowed and very unintuitive. Chat support is a time wasting exercise. With lots of other platforms out there, look for another platform.

Reply

very helpfull. very good betting format thsnks for help.

Reply

So I’ve been getting absolutely sucked on the slots for ages!! Been playing break the bank again and not had a bonus for about 4-5 months!! I had enough and went to live chat and told them that I’m basically getting robbed and I’ve had enough! They said they take this stuff very serious and I asked for for games play deposits against my withdrawals.. they said they need a couple days and I said cool. They very next day, and literally my first spin I bonus!! Been waiting month for it and it drops on the next spin after I complain!! The bonus was crap and returned £160 from £1.. I’ve lost a lot more than that within them months!! But very suspicious of the bonus dropping after I complain!! Stay away! Very dodgy site!! Football bets and that I can’t complain but slots are absolutely out to rob you!

Reply

Do not bet with this company rip offs if you win they block tour account act like they care about your gambling. I staked 1000 after losing many bets and when I was offered large cash out I try collect they put restrictions to block the cash out offer ..won’t use again

Reply

Wow. It works maybe 20% of the time. What a frustrating experience..and to think it wasnt like this until they made a canada specific bet365 app. It works…eventually..but make sure you give yourself multiple hours before an event so you can get your bets in on time.

Reply

Absaloute joke of a company like to rip people off non stop. Con company will be reporting to bank and also going elsewhere in future

Reply

For years I thought no betting site compared at all to Bet365 but my experience in the past few months lead me believe they are Mickey Mouse now. Yesterday I took advantage of a position pitcher pitching in the bottom of the 8th inning and I put $400 on the Astros to score a run at +260 odds. As soon as I won, I got a message from them that the traders have taken a look at my account and restricted me to a max bet of $5 and no more cash out option. When I went on live chat, they offered no explanation and didn’t even have the decency to be honest as to why. I’ve taken advantage of this scenario with position players pitching in blowout games on several occasions but all I did was take a bet they offered. In the end the result is, if you win enough, you get banned pretty much. As a regular 50$ to $200 bettor, restricting my bets to $5 max was insulting and just plain rude. As long as you are losing, you’re welcome to bet, but god forbid you win, and win regularly, then it’s adios amigo. This is an awful coMpany now. They also use responsible gambling as a reason to ban players from betting as well, it’s quite pathetic that they stoop so low as to use a real addiction problem and throw it onto people to ban them.

Reply

I saw three tips for horses so I thought I’d open a bet365 account and put a fiver on each for a laugh. They were favourites so very short odds. The first two came in! But then I received an email along the lines of ‘due to the nature of your business we’re closing your account with immediate effect or until active bets have expired’ since I put £20 in initially I placed the remaining fiver on another favourite. It lost, as did the other tip. However the £50 ‘free bets’ weren’t honoured as the account had by then been restricted. On the plus side of the £20 I deposited I won £21.77. a total profit of £1.77!!

Reply

Just registered a new account after 6 or 7 years of not playing here. I was able to deposit $500 from my RBC account, but I can’t access the games after depositing lmfao!!! And when I wanted to make a withdrawal instead, it says I need to create a new email address as my existing email is not accepted LMFAO!!! Really? I tried but still it is not working! You guys were able to receive my deposit!!! I checked my bank account and it was already debited!!!

Reply

Opened an account (have used Coral before, no issue and only bet around once a year on Grand National etc). Account opened via app and I placed a bet £20 for England/Germany Ladies Euros final. Bet accepted. less than 1 day later, email as per many others on this site ‘Due to the nature of your business, a decision has been made to close your account with immediate effect’ No explanation, even when emailing them, I have never ever used them before so can not possibly be some historical reason. Utterly unacceptable! Avoid like the plague they are clearly totally unethical!

Reply

Responsible gaming company what a joke . I self excluded for 5 years and decided to reopen my account but they have said that because I didn’t press the reopen option 5 years ago they have permanently excluded me . A responsible gaming company would speak to you and then come to a decision first I got an email from someone called Joe who Said they would like to call and have a chat and I said not a problem please call … Within minutes I got an email from some idiot called Lucy who has already decided everything for me without even talking saying they are responsible.NO YOUR NOT YOUR BEING JUDGEMENTAL . YOU NEVER HAD THE DECENCY TO TALK TO ME SO DONT CALL YOURSELF RESPONSIBLE LUCY YOUR JUST SOMEONE WHO SITS BEHIND A DESK AND Makes DECISIONS FOR OTHERS

Reply

I registered today – my first time on a betting website! I visit a bookmakers on rare occasions!Im from Grimsby & support my team. I decided to register, odds were very good & put £20 on Grimsby to get promoted. A couple of hours later I got an email “due to the nature of your business we are closing your account”My business – I retired early & my crime, putting a £20 bet on Grimsby?I went on chat to BET365 & & the person just said “your account has been closed & I cannot explain why”I think this is appalling & to have this happen & not know why is equally appalling

Reply

Legalised theft under the guise of entertainment. You cannot win.

Reply

Easy verification, the $4,200 CAD that I withdrew hit my bank account via etransfer within 2 hours of requesting the withdrawal. That’s the fastest I’ve ever seen…

Reply

They ban customers without reason and then do not let them place bets. When you inquire about it they have terrible management and support staff that leave you shocked by how uncooperative there responses are. DO NOT RECOMMEND!

Reply

Unreal I’m just letting you know to stay away !! They have the EA sports rigged like go try tell me how you make out I’ve played and won lots on many site this one has done nothing but take I’ve even did a test over 50 times and they showed me they are in fact rigged and I have the proof on this just trying to help people out here !!!

Reply

Great whilst you are losing, but as soon as you have a few decent wins the account is blocked straight away. They DO NOT like it when you win.

Reply

I urge posters to read what I have written word for word to the end.I really do not understand the volume of negative reviews as having had an account for many, many years I honestly believe as far as sports betting, horse racing in particular, they really and genuinely are the best of the best. I can only conclude that the negative reviews are posted by bad losers and scammers, opening multiple accounts to defraud BET365 of new customer free bets. No online bookmaker will allow this and those that think differently are in one word mad. The UK has the strictest gambling laws in the world, where online account verification is mandatory. BET365 is regulated and licensed in the UK. What this means is, unlike some charlatan firms operating outside of the UK, you will get paid out if you win and are the person you say you are and are not doing anything illegal.Bet365 withdrawals in the UK are instant. Bet365 odds on horse racing are generally the best.Bet365 have excellent promotions with their 4/1 – ITV £50 cash back offer. They also regularly give £5 or £10 freebets.Bet365 have good customer service. That has been my experience over the decades.

Reply

As with every other review here, seems like they like closing peoples account for no reason. I joined and played for the welcome bonus (might I say they mightve probably rigged it, I lost 80% of what I started with, and everytime I hit the bonus spins I get “logged out” for some reason after a few more spins), and the free spins didn’t really win much as well. After I withdrew because of the horrible win rate, they closed my account quoting I had suspicious activities. Not that I’m planning to play there anymore, it feels rigged (trust me I understand probability and this is very unlikely)

Reply

Fk your mother owner of bet365 baccrat this is purely cheating trap fkinass ur asd

Reply

I joined when they had a new customer offer of bet £10 and get a £50 free bet. They accepted my account and let me place the first bet but when I came to use the £50 bet credits it said my account was restricted and didn’t allow me to bet.I contacted them and they couldn’t give me a reason why this had been done.I’ve now lost £10 – such a scam! Avoid

Reply

I created a brand new account, deposited £100, placed a £10 bet, and within an hour, had my account blocked.The only information given was that it was a trading decision, and that there was something about ‘the nature of my business’ they didn’t like. No other justification given. Never had an issue like this with any other site.

Reply

Absolutely avoid this site! I took a gamble on Bet365 and it certainly was a mistake. After making my deposit and having a decent time betting while my account verified I was sent a request to verify my account every time I logged in. The auto login didn’t work, my bet credit offer disappeared and then my bets would not go through. I sent in a message asking what was up and they told me that there could be some restrictions while my account was verified. Fine. I continued to wait until finally I got the notification to verify again. Concerning. I message again only to be told my account was closed and that I was not going to be told why and I would not be allowed to open another. “Well there it is” I think to myself. I contact the live chat to get my money back. Chat crashed after putting in bank information (hesitantly). I open another chat. They ask for all my account information and my bank info again. That one also crashes. I’m now waiting on another message to be replied to. As I wait I can only assume my initial bets must have returned too much money for their liking. I think I was like $9 in the black not including bet credits I would have earned from my welcome bonus. So now they can sell my info and avoid giving me my bet credits, on top of potentially not refunding me because their site is a piece of garbage (probably intentionally). Just stick with another site or don’t even use an online sportsbook at all. Nothing but stress and anxiety here.

Reply

Can hand on heart say I’ve never ever withdrawn from the casino . Never ever manage to get a bonus , I know slots can be dodgy but bet365 is the worst slots I’ve ever encountered, I’d say close to 1k in over a year , but never withdrawn a penny … stick with PP slots you can’t go wrong

Reply

I really don’t understand all the bad reviews, I’ve been using bet365 for over 4 years and not a single problem. Good odds and super fast pay. People who give bad review tried to cheat bet365

Reply

It’s all about money going to bet356. Feather cash out available when you loosing money when you are winning money it’s unavailable

Reply

SCAM WEBSITE!! I joined to watch the tennis and placed a small bet. They then closed my account with no explanation and kept my money. Unbelievable!

Reply

This company is currently being investigated by the casino regulator. Stay away.

Reply